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Crowne Plaza Guatemala, Guatemala City

3.5 stars
Avenida Las Americas 9-08 Zn13Guatemala CityGuatemala01013Guatemala, ‏‎800-491-6126
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Good3.6 / 5
Location
Great location
Food
Delicious food
Amenities
Bad amenities
Vibe
Poor vibe
148See all 148 Hotels.com reviews
From 403 reviewsTripAdvisor Traveller Rating

Crowne Plaza Guatemala, Guatemala City

Hotel Info: ‎866-539-8117‎

from $82
  • Junior Suite, Non Smoking
  • Executive Room, 1 King Bed, Smoking
  • Executive Room, 1 King Bed, Non Smoking
  • One King Bed Sleep Advantage Smoking
  • Room, 1 King Bed, Non Smoking, Corner
  • Room, 1 Queen Bed, Accessible, Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Standard Room
  • Junior Suite, 1 King Bed, Non Smoking
  • Two Queen Beds Smoking
  • One King Bed Executive Floor Smoking
  • Room, 2 Queen Beds, Non Smoking
  • One King Bed, Non-Smoking
  • Suite, 1 King Bed, Smoking (Ambassador)

At a glance

Key facts

Hotel size

  • This hotel has 183 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 1 PM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Free airport shuttle at scheduled times *

Parking

  • Free self parking

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Breakfast costs between GTQ 140.00 and GTQ 180.00 per person (approximately)

Babysitting/childcare is available for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Outdoor pool
  • Full-service spa
  • Spa treatment room(s)
  • Aerobics on site
  • Casino
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 15
  • Conference space
  • Meeting rooms 15
  • Conference space size (feet) - 17000
  • Conference space size (meters) - 1530
Services
  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Year Built 1993
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Down comforter
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Los Volcanes - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Trapiches Bar - This bar serves light fare only.

Crowne Plaza Guatemala, Guatemala City’s small print

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Breakfast costs between GTQ 140.00 and GTQ 180.00 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Crowne Plaza Guatemala, Guatemala City

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