"Unpleasant Elevator Man"
In order to get to your hotel room you need to go through the man outside the elevator. I stayed at this hotel on April 27, 2013. When I first attempted to get into the elevator, he moved his arms signaling to come to him, instead of him coming to me. He made me feel like I was an employee there or maybe he thought I was staying there for free. I have […] stayed at many hotels all over the world, but I guess this hotel being in the Dominican Republic, hotel employees there do not have much training or they just do not konw how to treat others. Read moreGenuine Hotels.com guest review
"Great for all ocations."
The staff was very helpfull and friendly the room was clean and comfertable and the breakfast was good.Genuine Expedia guest review
Staff was very nice and proffesional rooms were really nice and clean valet parking is free which is a plusGenuine Hotels.com guest review
"Great for any traveler"
Great location to historical sites with coastal view.... staff was great on site restaurant greatGenuine Expedia guest review
OKGenuine Hotels.com guest review
The hotel was ok. It is currently under renovation so you have to got to the Marriott to use their gym and pool. The appearance is very clean and nice. The food is ok also.Genuine Hotels.com guest review
my first two days was very bad noice,neighborhoodGenuine Hotels.com guest review
I stayed at the Magna for business purposes, for two nights. What made the stay pleasing was the quality of the staff service. From the front desk to room service, everyone was extra helpful and polite. Room service quality was excellent, at least for my dinner and two breakfasts. The hotel is undergoing renovation, which can make it a little noisy […] during the day; the gym and pool are closed at the moment, but they have arrangements with the Jaragua Hotel next door and someone from the Magna will walk you there you if you want to use their facilities. The only "ok" thing for me was the bathroom, which is slightly outdated. There was no conditioner available, and the body lotion seemed to be a used bottle. The only unpleasant thing was that the people in the rooms near me were extremely noisy... talking loudly and slamming doors, which is not the hotel's fault. It would have made it impossible to sleep, but luckily, they went out to party at the time that I wanted to sleep. Overall I would recommend the Magna for its price and service. Read moreGenuine Expedia guest review
"CLOG UP BATHTUB"
The Bathtub was clog up; very disappointed for the price of this Hotel.Genuine Hotels.com guest review
"Hotel Does Not Guarantee 100% Satisfaction"
When I booked this hotel, there was no notice that they would be under construction. I was rudely woken up by the sound of loud power drills and hammers right under me every morning. I tried to let it go, but by the second day the construction workers kept working until 10pm when I was ready to call it a night. I called the manager to notify them of […] the issue and how my whole stay at the hotel was a bad experience due to the loud noises. I was offered the option to move to another room, but that would have been another inconvenience because I was already in the bed trying to sleep. To make a long story short, do not stay at this hotel if you are used to staying at hotels that value the customer experience and will reimburse you bad experiences due to their part. A simple apology is all you will get and then you will awake to the same issue again the next morning... They do not care about retaining clients! Read moreGenuine Hotels.com guest review
This hotel was under remodeling . Pool and gym closed . I wish I knew that at the time of booking. In their defense, they had an agreement with hotel next door to make us feel welcome and use their facilities . The security in this hotel is an A plus.Genuine Hotels.com guest review
"Nice and clean ! ! !"
I did really enjoy the stay there, very clean, nice location, near the walk away sea and the surround. The personal is very helpful and kind. Worth the price ! ! !Genuine Hotels.com guest review
"My excellent vacation in the Dom Rep."
Love everyone there, excellent services and very polite and professional staff that will do a lot to make u happy and comfortble... Thank you!!!Genuine Expedia guest review
The pool was out of services..... This hotel is in a great location really good clean hotel. The room it was wide about spaces n the bathroom good too. Nice decoration in the loobby and at the room , need better a new decoration. Is April and is already really hot the wheather no pool at all, I can't imagine in the summer without pool. One more thing […] they need a least complimentary "Breakfast"always is atractive in Dominican Republic. Others hotel lower class next to the Magna they have a "Good and Healthy " complimentary breakfast..... Read moreGenuine Hotels.com guest review
I walked in one night at 2am, and there was no security or hotel personnel to be seen at all. No one! Not at the desk, not anywhere visible in the lobby. This is a high crime are, so needless to say, that was very disconcerting. Also, the pool and gym are undergoing repairs, so not having those facilities was very frustrating. The Hotels.com website […] should have a note about repairs in this hotel so people won't loose their money thinking they're going to a fun and relaxing place. Read moreGenuine Hotels.com guest review
My only problem was while visiting with my fiance & friends I could Not have my friends visit with meGenuine Hotels.com guest review
Horrible, no swiming pool, no gym, expensive breakfast it use to be included in the price. No wifyGenuine Hotels.com guest review
Great Hotel and super service, close to zona colonial and restaurants.Genuine Expedia guest review
We only spent one night but the staff were excellent hospitality. Without asking, the hotel's front desk guy saw I was traveling with a baby and promptly sent us a crib to the room. Overall the hotel is very clean and well maintained. The hotel looks like a business hotel, but I feel great with the whole family.Genuine Expedia guest review
"Great hotel and great hospitality from all staff"
The attention of all staff were excellent. The hotel is very clean and well maintained.Genuine Expedia guest review
"Great hotel for Honey Mooners"
excellent employees, very helpful and friendly. The room has excellent ac and beds are just amazing with the pillowtop matresses! the sheets and comforter very clean and always fresh. I cant wait til the pool and gym are available since it was a little incovenient to have to go to the next door hotel's. Buffet has excellent, delicious food but a bit […] pricey, I recommend Hermanos Villar 2 blocks behind the hotel.. Overall I would go again and recommend it to any family member or friend. Loved one of the housekeeping employees, Maria, since was very helpful with advice where we could shop and also love advice.. Had the best HoneyMoon ever!!! Read moreGenuine Expedia guest review
"Nice place for a few days!"
I spent three days in The Hotel Magna and would recommend it. The price is very reasonable although the Internet is $9 a day. The rooms was very comfortable and the view was nice.Genuine Expedia guest review
"Great hotel for family and couples."
I spent 3 nights at the hotel and I don't regret it. Services were great and the breakfast even better (at a cost of $15/pp). I frankly chose this hotel because the rates were great (50% discount) and I paid around $70/night including the approx 20% taxes.The location at "Malecon" blvd is great and the casino is next door. If they keep this price, i […] will not hesitate to return. Read moreGenuine Expedia guest review
not nice.................................................................Genuine Expedia guest review
"Good Business Persons Place"
The hotel is currently undergoing a change in management so things aren't necessarily working as well as they will after the change is complete. I found the hotel to be very convenient for what I needed to accomplish and the resturant menu was of adequate variety and reasonably priced. The luncheon buffet was very, very overpriced......Genuine Expedia guest review
very nice, upgrade hotel,,, for the money excellent!!!! Nice bar and resturant, good location on the ocean front,, is hard to see, due to the small sign, and of course the traffic is terrible on George Washington Blvd,,,,, allow some extra drive time,Genuine Expedia guest review
"Great hotel for one night"
The food was not that great and I have a friend come to see me and I of to pay a extra $50.00 usd,I don't think I will stay at that hotel againGenuine Expedia guest review
"Will not recommend this hotel"
No gym, you have to pay extra for Internet $9.00 for 24 hour, the room smell very bad, water cost $4.00 per bottle, I have to get pay to stay here again.Genuine Hotels.com guest review
"Ido recomend this hotel to every one"
it was realy amizing clean big rooms good service good personal every thing was very veyr goodGenuine Expedia guest review
"Awesome! ! !"
Good price, great location, hotel looks very nice, great service, but no free internet access.Genuine Hotels.com guest review
"Great Location is Santo Domingo"
When we arrived at the lobby to register we were greeted with a great tropical drink. the staff was excellent from the desk personnel to the maid. The rooms were very clean and the beds very comfortable. The location was right at the water (although not at the beach). A quiet and more conservative area of Santo Domingo. I highly recommend this hotel. […] While the rates were low, the hotel was not skimpy in comfort and amenities. Read moreGenuine Expedia guest review
"Very nice hotel - Great Vaule...."
Great hotel was the Meila hotel but now under a new name. Easy check in. Rooms clean - beds amazing. Ocean view from some rooms are not very good as you have to look to the left to see it other rooms has a nice view of the ocean. Casino was very busy and the night club was good. Had buffet breakfast it was - OK not the best but it did the job. Prices […] for room service and drinks are very good. Car park was full late in the evening so if you go out you might have to park at the back a bit of a walk from the hotel. I woke up to find an old guy washing my car. I never asked for that and had to stop him as I was leaving. I would stay here again and I have stayed here many times before. Read moreGenuine Expedia guest review
Front desk staff (3 different individuals) were rude and unhelpful. Room was too expensive for the value. Oh and $9 internet fee. And when I paid with a $20. They didn't have exact change to give me, so I only got $10 back. Not professional.Genuine Expedia guest review
Liked the hotel location, very close to sightseeing locations. The hotel itself is very nice and the service is top notch. My only complaint is that they charge extra for internet, even to use wifi at the lobby.Genuine Hotels.com guest review
"Reasonably priced rooms with not much extras"
The hotel still charges a fee for each device you want to have wi-fi (9 USD). The 24-hour period starts when your voucher is printed.Genuine Expedia guest review
"Good clean hotel"
Cleanliness was great. Wireless services was not so good. Wireless services should be included in the cost. Confort of the room and the beds great.Genuine Hotels.com guest review
"in the midle of the Malecon"
They charge for everything apart most hotels give it for free like internet access, this people would charge you even for paper sheet that you use to print somethingGenuine Hotels.com guest review
"Come every month"
Good price, great location, great service!Genuine Hotels.com guest review
I saw one or two short hairs in the bathroom (although I am very picky). The attention was terrific! Also, they gave me two free codes for the internet (one for my phone and one for my computer). They even offer me to go to their computer room to see if I could find a better rate on expedia!Genuine Expedia guest review
Clean great service. The hotel looks nice.Genuine Hotels.com guest review
Comfortable, clean and friendly.Genuine Hotels.com guest review
VERY GOOD THANKSGenuine Hotels.com guest review
It was great!!! I had a nice time staying in this hotel. The service was efficient, and the costumer service very pleasant. I wish my job could have allowed me to stay longer time there.Genuine Expedia guest review
"Very good attentions"
This hotel has a very nice and polite staff, with excellent attentions. My room was always Impeccable. I'd recommend it to everybody.Genuine Expedia guest review
"2 star at most"
I will not stay again.Genuine Hotels.com guest review
"Good for business guests"
Nice, pleasant and quiet hotel. Staff were pleasant, limited english outside of front desk staff but all others made a good effort to try to communicate and assist as best they could. I would return.Genuine Expedia guest review
"Excellent Option for the business traveller"
Very friendly people, good rooms and nice restaurant. Only drawback is the wifi service, which although paid for, pretty slow.Genuine Expedia guest review
Every time, I feel the service of employee is very poor. In the restaurante of 1st floor, when I seat near the window side,the employees do not even watch the clients. So, I have to go to the employees to ask something. Last week, the front desk did not check my credit card & the employee of restaurant bothered me during I have breakfast. I will not […] visit Hotel Melia any more. Your service level is like that of cheap motel. Read moreGenuine Hotels.com guest review
"BUSINESS PEOPLE BEWARE!!!"
Hotel itself is acceptable GYM is good Food is good Location is nice However, Internnet access is a steal. you can ONLY connect one device (1 IP number) for $9 dollars a day. if you have another device (IP) you have to pay $9 dollars more. I was on a business trip and at one point I was paying 27 dollars a days for three devices. That is UNACCEPTABLE. Other […] hotels in the area such as Jaragua, Barcelo etc also charge $9 dollars a day but you can connect as many devices as you wish as long as you connect one at a time. For that reason I do not recommend this hotel to business people. Read moreGenuine Expedia guest review
"Great hotel for family or business travelers.Great"
I had stayed at this hotel 4 years ago. It was superb and I found it the same. The staff is very accomodating and the breakfast buffet was the best.Genuine Expedia guest review
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