"Nice Hotel / Good Location"
Was in town for 2 days, 1 night for business. Requested non-smoking room and the entire room smelled of smoke and cigarettes. The sheets, towels, everything. Other than that (and the tv not working when I got to the room) - everything was very nice!Genuine Hotels.com guest review
"Comfortable quiet stay"
the stay was great. The room was great except the refrigerator didnt work but they switched for another one and our heating didnt work in the room. Glad it wasnt a very cold weekend stay. Overall I would go back to stay again.Genuine Hotels.com guest review
"Houston Business Trip"
It was very convenient.Genuine Hotels.com guest review
Great service great location thanksGenuine Hotels.com guest review
"Hot in houston"
The room was on 78 all night. The air conditioner was not working. It was miserable. Will not stay at a Sheraton againGenuine Hotels.com guest review
"two thumbs up"
Staff was outstanding. Would highly recommend this property.Genuine Hotels.com guest review
"Great hotel and staff!"
This hotel is a beautiful, all suite hotel. It is very clean, comfortable and the staff was great. We really enjoyed our stay. We wished we could have stayed longer.Genuine Hotels.com guest review
Great Stay. I will definitely stay there again. Lamar-Genuine Hotels.com guest review
"Great stay, good value"
Enjoyed our stay. Two small glitches. First, tv's did not work on arrival but hotel engineer came and fixed this promptly. Secondly, the website said and I called and verified that wi-do was included at no fee. There was a fee. Ver nice hotel, courteous and friendly staff, great location, clean room and comfortable bed.Genuine Hotels.com guest review
Only stayed here for a few hours. Got in at 3 in the morning and left at 8am. It was an amazing stay! Comfortable beds, get ammenities!Genuine Hotels.com guest review
Great location. Staff was very helpful and friendly. Room was nice and clean. will definitely stay at this Hotel again.Genuine Hotels.com guest review
The worst night of my life the room was full with unwanted guess..Genuine Hotels.com guest review
"2nd stay Overall good"
It was nice WiFi did not work in room.Genuine Hotels.com guest review
"galleria area hotel"
the food at the restaurant down stairs is soo good.Genuine Hotels.com guest review
"Great Location/Great Hotel!"
Wow! We enjoyed this hotel from the minute we checked in. We asked for wine glassed and were sent up immediately. Never had to get in the car, just hopped in their shuttle and were whisked to dinner at Grotto and back again on a cold and rainy night. We had breakfast (not free) at the Sage restaurant, top notch. Everyone we came in contact with was […] fantastic. Loved the suite…doors between the living room and bedroom, wet bar, and clean clean clean! We were on the 6th floor, and even though the highway was really busy, our room was quiet. Read moreGenuine Hotels.com guest review
I was extremely disappointed. I live in the area (7 Riverway which is a very respectable high rise in the middle of the Galleria area) so had fairly high expectations. I was disappointed in the room, service and parking in general. Will never go there again.Genuine Hotels.com guest review
"Ok, But parking too much @ $26"
Suite rooms OK, parking way too much on weekendsGenuine Hotels.com guest review
"Great clean spacious hotel"
My stay was fine. The only thing that wasn't top notch was not being able to reach guest services on the telephone. Nobody would answer. One TV in the bedroom did not work but it didn't matter since the one in the suite area worked. Overall it was a goostay. Oh and the beds were extremely comfortable.Genuine Hotels.com guest review
"The room not really clean"
The hotel was nice,receiptionist very friendly and nice. The room nice but not very clean. We stayed 6 day 5 night,first 4 night the housekepper didnt vacum the carpet at all also they never clean the mirrow so you can see the greese from hands. Actually the 4th day i eat chips and feel a couple on the carpet,and i didn't clean it that night because […] i want to know if the next morning the cleaning lady will vacum or not. And the next morning when we comeback to the room ,the chips still there and around the closet very dirty too. I spoke with the receiptionist and for sure some one come and clean and vacum the room on my last stay. Read moreGenuine Hotels.com guest review
Would definitely stay there againGenuine Hotels.com guest review
GOODGenuine Hotels.com guest review
Went for the Texas Bowl game and the hotel was extremely clean and courteous. The hotel was in a great location in the Galleria. Overall a great stay and will stay there again!Genuine Hotels.com guest review
Did not like about having to pay $19 parking per day instead of complimentary parking. Exit out of hotel was a nightmare, right by the major congested traffic exit.Genuine Hotels.com guest review
Nice hotel. Short walk to Galleria Mall, restaurants, Water Wall. Easy check in / out. Elevators use key cards for added security. If not using own transport, one would have to to take cabs, e.g. to/from downtown Houston. (Did not see much public transport in Galleria area)Genuine Hotels.com guest review
A very enjoyable and comfortable stayGenuine Hotels.com guest review
"Houston - Texans - Sheraton"
This hotel is perfect and in an ideal location in the city for us to attend Texans and Astros games. Short drive (15 min.) Hotel is next to Galleria, tons of shops and restaurants, all economical or high-end. Fun area! Will be back!!Genuine Hotels.com guest review
"Lovely for short on long stays"
Friendly and welcoming staff. Spacious and comfortable room within 5 minutes walk of the Galleria Mall.Genuine Hotels.com guest review
Second tI'm staying there. I will definitely be back. Very much enjoyed your hotel.Genuine Hotels.com guest review
"Houston trip for Christmas events"
would definitely stay againGenuine Hotels.com guest review
perfactGenuine Hotels.com guest review
went for thanksgiving to be with our sons and their families. the hotel was great, service was great, and the area is beautiful with lots of shopping if you care to.Genuine Hotels.com guest review
"Sheraton Suites Galleria"
Last minute getaway to see family and attend some holiday events. Great rate and staff. Always enjoy staying there.Genuine Hotels.com guest review
"I'll be back!"
Very nice,easy.Very pleasant staff.Genuine Hotels.com guest review
"Weekend Get Away"
Customer service was great. See dogs walking around in the hotel was one of my dislike. The staff does not tell you anything about the services; you will have to ask. However, the staff is very professional.Genuine Hotels.com guest review
"This is where you want to stay!"
Evey one at that hotel were extremely helpful and very polite. The room was extremely clean an comfortable. The only thing I needed was one more power outlet. Other than that, this is a A++++ establishment.Genuine Hotels.com guest review
Nice, central location. Very friendly staff. Good breakfast buffet. Excellent workout area. Room was large and clean.Genuine Expedia guest review
Very pleasant employees, enjoyable stay, nice hotelGenuine Hotels.com guest review
Great location - walking distance to the Galleria. Rooms were comfortable, but shower/tub was not clean. Overall, nice stay!Genuine Expedia guest review
"Very Costly for Parking"
Everything was perfect but i wish they would let you know that you have to pay 13.00 a night gor oarking.Genuine Hotels.com guest review
"Just one problem"
We had a two night stay for a weekend trip. The room was very clean and tidy when we arrived and it was a comfortable temperature. I took a shower almost immediately because I'd had a long day and a long trip. While in the shower I realized the water kept rising and wouldn't drain. By the end of my 10 minute shower the tub was half full and draining […] veerrrrrryyyy slowly. This was the only issue with the stay. I didn't bother to report it because I figured it wouldn't be fixed before we left and I didn't want to be moved to another room because it probably would have had the same problem. Anyway, that was the only problem. Everything else was fine, the staff was friendly and the price was right. Read moreGenuine Hotels.com guest review
"Great hotel for a getaway"
Beautiful hotel. Centrally located. Walked to local stores and coffee shops. Traffic a bit hectic in area but the hotel offered shuttle to local locations. Would definitely return.Genuine Hotels.com guest review
"Great Time in H-town!"
Everyone was so very nice and helpful. From direction to various destinations to recommending certain resturants, the staff of the Sheraton Suites was fantastic. Housekeeping was very accommodating and the guys in valet were so on point. We definitely plan on staying here during our next visit to the Houston area.Genuine Hotels.com guest review
"The Best Value in the Galleria!"
This hotel is by far the best hotel in the galleria area based on quality and value!!! I've stayed at five hotels in the area, our hotel stay was AWESOME!Genuine Hotels.com guest review
Overall a nice room with sitting area. Little things not working like outlets and bedside lamp.Genuine Hotels.com guest review
I have stayed here before several times. I love it and it's comfortable.Genuine Hotels.com guest review
"Close to surgical center"
Very convenient to River Oaks medical tower. I was in Houston for outpatient surgery and needed a comfortable place to recover for a couple of days. The suite arrangement was perfect! Nice, clean, quiet, & comfortable . The Galleria is very nearby.Genuine Expedia guest review
"Convenient to galleria"
Forgot to tell check in to credit my SPG #44220378729. Please do so now for Kersti Beluge.nice hotelGenuine Hotels.com guest review
"Room was OK but over priced"
Reserved room through Expedia. Next, almost $30 in fees etc. we're tacked on to the bill. Upon arrival another $19 was charged to park my car for one night. The room looked nice but there was no hot water at the sink, only in the tub. The towel rack next to the sink was loose. The ice machine on the floor did not work. The room had 2 TVs but local channels […] were only on one of them. This room was not worth the total cost I was charged. Read moreGenuine Expedia guest review
The room was okay and clean . The only thing i didnt like was they charge a smoking fee of 100 dollars . Never going back !Genuine Hotels.com guest review
"Walking distance to the Galleria."
Very nice n friendly staff.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )