perfactGenuine Hotels.com guest review
went for thanksgiving to be with our sons and their families. the hotel was great, service was great, and the area is beautiful with lots of shopping if you care to.Genuine Hotels.com guest review
"Sheraton Suites Galleria"
Last minute getaway to see family and attend some holiday events. Great rate and staff. Always enjoy staying there.Genuine Hotels.com guest review
"I'll be back!"
Very nice,easy.Very pleasant staff.Genuine Hotels.com guest review
"Weekend Get Away"
Customer service was great. See dogs walking around in the hotel was one of my dislike. The staff does not tell you anything about the services; you will have to ask. However, the staff is very professional.Genuine Hotels.com guest review
"This is where you want to stay!"
Evey one at that hotel were extremely helpful and very polite. The room was extremely clean an comfortable. The only thing I needed was one more power outlet. Other than that, this is a A++++ establishment.Genuine Hotels.com guest review
Very pleasant employees, enjoyable stay, nice hotelGenuine Hotels.com guest review
"Very Costly for Parking"
Everything was perfect but i wish they would let you know that you have to pay 13.00 a night gor oarking.Genuine Hotels.com guest review
"Just one problem"
We had a two night stay for a weekend trip. The room was very clean and tidy when we arrived and it was a comfortable temperature. I took a shower almost immediately because I'd had a long day and a long trip. While in the shower I realized the water kept rising and wouldn't drain. By the end of my 10 minute shower the tub was half full and draining […] veerrrrrryyyy slowly. This was the only issue with the stay. I didn't bother to report it because I figured it wouldn't be fixed before we left and I didn't want to be moved to another room because it probably would have had the same problem. Anyway, that was the only problem. Everything else was fine, the staff was friendly and the price was right. Read moreGenuine Hotels.com guest review
"Great hotel for a getaway"
Beautiful hotel. Centrally located. Walked to local stores and coffee shops. Traffic a bit hectic in area but the hotel offered shuttle to local locations. Would definitely return.Genuine Hotels.com guest review
"Great Time in H-town!"
Everyone was so very nice and helpful. From direction to various destinations to recommending certain resturants, the staff of the Sheraton Suites was fantastic. Housekeeping was very accommodating and the guys in valet were so on point. We definitely plan on staying here during our next visit to the Houston area.Genuine Hotels.com guest review
"The Best Value in the Galleria!"
This hotel is by far the best hotel in the galleria area based on quality and value!!! I've stayed at five hotels in the area, our hotel stay was AWESOME!Genuine Hotels.com guest review
Overall a nice room with sitting area. Little things not working like outlets and bedside lamp.Genuine Hotels.com guest review
I have stayed here before several times. I love it and it's comfortable.Genuine Hotels.com guest review
"Convenient to galleria"
Forgot to tell check in to credit my SPG #44220378729. Please do so now for Kersti Beluge.nice hotelGenuine Hotels.com guest review
The room was okay and clean . The only thing i didnt like was they charge a smoking fee of 100 dollars . Never going back !Genuine Hotels.com guest review
"Walking distance to the Galleria."
Very nice n friendly staff.Genuine Hotels.com guest review
"Less than expected"
Nothing to get excited about the views on the gallery aside were more of the parking garage and the rooftops nothing special not many people in the hotel rather boring somewhat outdatedGenuine Hotels.com guest review
"super comfortable and convient"
the bed was super comfortable, and the location was perfect, as well as the ease in which h to get in and out of hotel parking was superGenuine Hotels.com guest review
Very nice hotel. I like the layout of the room. Close to the Galleria and good restaurants - walking distance.Genuine Hotels.com guest review
The room was quite nice. The air conditioning could use some work. It didn't cool off the room very well. The concierge that worked the evening of Friday 9/26 was absolutely amazing. Definitely the best concierge I have ever worked with without any doubt at all. He personally made my visit go above and beyond my expectations!!!!!!Genuine Hotels.com guest review
"Don't go here for the food"
Bed was comfy, hotel was clean, room service was terrible! Ordered a flat bread that was delivered cold and raw. Of course I called right after bite #1 and they brought a new one, but it was still not worth the cost or the 21% service fee. I also, forgot toothepaste and it took over an hour for a complimentary packet to be brought up.Genuine Hotels.com guest review
"Wedding night stay"
lovely.Genuine Hotels.com guest review
"Hosted reunion event"
Everything was excellent!!Genuine Hotels.com guest review
Excellent Rooms, Accommodations, etc. Much better than many competing hotels in the nearby area with an excellent price, though I honestly think they could get away with a little more. The 16/day for parking was a con of this hotel, but i guess you must consider the fact that it's in the Houston Galleria area and finding parking or paying for it is […] always an issue, so it's not too inconvenient. Garage parking with card access. Elevator with card access, along with 24 hr security. Very satisfied! Read moreGenuine Hotels.com guest review
had a couple issues but resolved quickly with room.Genuine Expedia guest review
The stay was great with a great staff as well as clean and spacious rooms. We will be back soon.Genuine Hotels.com guest review
Overall experience was a pleasant one,but for the price you expect a little more frills and there were noneGenuine Hotels.com guest review
Awesome room. Only stayed a night but it was very comfortable. Definitely will stay here again!Genuine Hotels.com guest review
Personnel was VERY helpful and courteous. Will return soon.Genuine Hotels.com guest review
This is a nice hotel. There were some barking dogs in the hall so I had to give it a 4 and not a 5. The staff made the stay very pleasant and I enjoyed the lemon and cucumber water very nice. I would stay here again.Genuine Hotels.com guest review
The room was very spacious and comfortable. It was a pleasant surprise.Genuine Expedia guest review
"Enjoyed hotel set up"
I thoroughly enjoyed my stay as always. We travel with our 5 year old now and the set up of the room is most convenient with the sofa bed in a separate living area, and the bedding is most comfortable.Genuine Hotels.com guest review
"Basic, average hotel"
There was nothing special about it; nothing bad about it. Good location. Not a cool bar.Genuine Hotels.com guest review
Great location, loved the local shuttle service and the bed was super comfyGenuine Hotels.com guest review
I enjoyed my stay. The rooms were clean and kept well. Very friendly at desk. I would stay again.Genuine Hotels.com guest review
"close to galleria & restaurants"
Ice machine and drink machine out of order. Faucet in bath leaked . Door to bathroom had something spilled down it. i liked the layout of the suite, the bed was comfortable. Drinks from the bar were not very tasty. overall the service and staff was great. the hotel was nice and lobby smelled wonderful, like fresh flowers.for the price and value not […] too much to complain about. Read moreGenuine Hotels.com guest review
Room is big and clean, walking distance to Galleria, will stay here again next time we visit Houston.Genuine Hotels.com guest review
"Nice location but hard to get to...."
Great location but hard to get to because of traffic and one way streets. Room noise was a problem because of proximity to the interstate. Room service and food was poor. Will choose another hotel next visit to Houston.Genuine Expedia guest review
Overall the hotel was great.Genuine Hotels.com guest review
Great place!Genuine Hotels.com guest review
"Excellent room and club facilities"
Will definitely return on my next visit to HoustonGenuine Expedia guest review
Great all around, is my favorite hotel in HoustonGenuine Hotels.com guest review
Great hotel! Great location!Genuine Hotels.com guest review
"Can I have more free stuff?"
If possible, free parking for guests. That would be a great perk while staying at this beautiful hotel.Genuine Hotels.com guest review
Terrible old outdated rooms. Water pressure was really bad. Shower faucet dripped all night. Towels were old. We did not get any maid service neither did my daughter in her room. I will never stay at this hotel or any other Sheraton!!Genuine Hotels.com guest review
Public areas of hotel are well kept. Rooms look like carpet and furniture have been recently replaced, however existing divider doors aren't on tracks because tracks are broken. Bathroom door looks like it was kicked in at some point and patched. It doesn't close all the way. And another bathroom door looked liked it had been punched through and patched. […] Ceiling had peeling paint. We occupied five rooms during our stays this is a synopsis. Read moreGenuine Hotels.com guest review
"Unimpressed at first, but was taken care of."
Was unimpressed by facility from the outside, lobby and halls. When we got to our room we heard yelling in the room next door. We could hear every profane word. We called the front desk to ask about refund policy and the lady at the desk upgraded us to a room on the top floor away from other guests. We got a great nights sleep it was very comfortab […] le. Read moreGenuine Expedia guest review
The staff was very friendly and the room was great. Good location.Genuine Hotels.com guest review
Looking forward to another visit somtimes NovemberGenuine Hotels.com guest review
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