All hotels in Houston, Texas, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
2400 West Loop S, Houston, TX, 77027, United States of America, ‏‎855-239-9480
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
4.3 / 5Excellent

Score breakdown (from 625 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.3
  • Comfort
    4.4
  • Condition
    4.2
  • Neighborhood
    4.5
5.0 / 5Outstanding
"Sheration"
Wonderful! Near restaurants and shopping. Room was luxurious.
Genuine Hotels.com guest review
Response by Sheraton Suites Houston Galleria
Dear valued guest: Thank you for taking the time to review our hotel. We were pleased to see that you enjoyed not only our proximity to the Galleria area, but also our suites themselves. We look forward to welcoming you back on your next trip to the Houston area.
1 night business trip Mar 6, 2015
HELEN
US
5.0 / 5Outstanding
"Nice get away"
My stay was great.the bed was like sleeping on a cloud .and parking was not high as others
Genuine Hotels.com guest review
Response by Sheraton Suites Houston Galleria
Dear valued guest: Thank you for taking the time to review our hotel. We were very happy to see that you enjoyed our parking charges as well as our beds. Our Sheraton Sweet Sleeper Beds are designed to provide you with a good night's rest and we were happy to hear that they did just that. We look forward to welcoming you on your next trip to Houston.
2 night trip Feb 27, 2015
michael
US
5.0 / 5Outstanding
"Awesome"
Very nice, and clean, great location'
Genuine Hotels.com guest review
Response by Sheraton Suites Houston Galleria
Dear valued guest: Thank you for taking the time out of your day to review our hotel. We were very happy to see that you enjoyed our suite's cleanliness as well as our location in Houston's Galleria area. We hope you had a great time exploring the city and we look forward to welcoming you back on your next trip to Houston.
1 night family trip Feb 20, 2015
jennifer
US
3.0 / 5Good
"herri"
bed was not good
Genuine Hotels.com guest review
Response by Sheraton Suites Houston Galleria
Dear valued guest: Thank you for taking the time out of your day to review our hotel. We appreciate the feedback on our Sheraton Sweet Sleeper beds and we hope that you enjoyed the rest of your stay with us. We hope that you will provide us with another opportunity upon your return to the Houston area.
1 night trip with friends Feb 27, 2015
sherri
US
3.0 / 5Good
"Nice Hotel / Good Location"
Was in town for 2 days, 1 night for business. Requested non-smoking room and the entire room smelled of smoke and cigarettes. The sheets, towels, everything. Other than that (and the tv not working when I got to the room) - everything was very nice!
Genuine Hotels.com guest review
Response by Sheraton Suites Houston Galleria
Dear valued guest: Thank you for taking the time to review our hotel. We apologize about the issues you encountered with your suite. As a management team we appreciate the gift of feedback and have already shared your experiences with all our internal stakeholders so that we can make sure that something like this does not happen again. However, we were pleased that you still enjoyed our proximity to the Galleria area as well as the rest of our hotel. We look forward to welcoming you back on your next trip to the Houston area.
1 night business trip Feb 17, 2015
A Traveler
US
3.0 / 5Good
it was good, but I did not like, the charge for self parking
Genuine Expedia guest review
Response by Sheraton Suites Houston Galleria
Dear valued guest: Thank you for taking the time to review your stay at our hotel. We were happy to see that you enjoyed your stay. We look forward to seeing you on your next trip to Houston.
Other trip Feb 18, 2015
A Traveler
US
4.0 / 5Excellent
"Wrong Bed"
Everything was very nice., I had reservations for a room with a king size bed and received two double beds. That was the only complaint. Otherwise the hotel was very nice.
Genuine Expedia guest review
Response by Sheraton Suites Houston Galleria
Dear valued guest: Thank you for taking the time to review our hotel. We were glad to hear that you enjoyed your stay with us. Additionally, we apologize for any inconvenience the bed change may have caused you. We look forward to welcoming you back the next time you travel to Houston.
Other trip Feb 17, 2015
A Traveler
US
4.0 / 5Excellent
"Comfortable quiet stay"
the stay was great. The room was great except the refrigerator didnt work but they switched for another one and our heating didnt work in the room. Glad it wasnt a very cold weekend stay. Overall I would go back to stay again.
Genuine Hotels.com guest review
Response by Sheraton Suites Houston Galleria
Dear valued guest: Thank you for taking the time to review our hotel. We were glad to see that you enjoyed your overall stay. Additionally, we apologize for the problems you encountered initially, but are glad they were able to be fixed. We look forward to welcoming you on your next trip to Houston.
1 night romance trip Feb 14, 2015
Anthony
US
4.0 / 5Excellent
"Houston Business Trip"
It was very convenient.
Genuine Hotels.com guest review
Response by Sheraton Suites Houston Galleria
Dear valued guest: Thank you for taking the time to review our hotel. We were very pleased to see that you found our hotel a great, convenient place to stay on your business trip. We look forward to welcoming you back on your next trip to Houston.
1 night business trip Feb 9, 2015
Joshua
US
5.0 / 5Outstanding
"pleasure"
Great service great location thanks
Genuine Hotels.com guest review
Response by Sheraton Suites Houston Galleria
Dear valued guest: Thank you for taking the time out of your day to discuss your stay with us. We were truly pleased to see that you enjoyed our location near Houston's Uptown Galleria area as well as our staff. We look forward to welcoming you back on your next trip to the Houston area.
1 night romance trip Feb 13, 2015
giancarlo
US
4.0 / 5Excellent
"Hot in houston"
The room was on 78 all night. The air conditioner was not working. It was miserable. Will not stay at a Sheraton again
Genuine Hotels.com guest review
Response by Sheraton Suites Houston Galleria
Dear valued guest: Thank you for taking the time to review your stay at our hotel with us. We sincerely apologize for any problem you encountered with our air conditioning system. We have shared your feedback and experiences with our internal shareholders and staff in order to assure this does not happen again. We hope that you will provide us with another opportunity upon your return to Houston.
1 night family trip Feb 13, 2015
A Traveler
US
5.0 / 5Outstanding
"two thumbs up"
Staff was outstanding. Would highly recommend this property.
Genuine Hotels.com guest review
Response by Sheraton Suites Houston Galleria
Dear valued guest: Thank you for taking the time out of your day to review our hotel. We were pleased to see that you enjoyed our staff. We take great pride in their professionalism. We look forward to welcoming you on your next stay in the Houston area.
2 night business trip Feb 4, 2015
Dawn
US
5.0 / 5Outstanding
"Great hotel and staff!"
This hotel is a beautiful, all suite hotel. It is very clean, comfortable and the staff was great. We really enjoyed our stay. We wished we could have stayed longer.
Genuine Hotels.com guest review
Response by Sheraton Suites Houston Galleria
Dear valued guest: Thank you for taking the time to discuss your stay at our hotel with us. We were very happy to see that you enjoyed our suite's cleanliness as well as our staff. We wish you could had stayed longer, too! We look forward to welcoming you on your next trip to the Houston area.
1 night romance trip Jan 31, 2015
Brenda
US
5.0 / 5Outstanding
"Great Stay!!!"
Great Stay. I will definitely stay there again. Lamar-
Genuine Hotels.com guest review
Response by Sheraton Suites Houston Galleria
Dear valued guest: Thank you very much for taking the time to review our hotel. We were glad to see that you enjoyed your stay. We look forward to welcoming you back on your next trip to the Houston area.
2 night business trip Feb 3, 2015
Lamar
US
5.0 / 5Outstanding
We stayed for my daughter's cheer competition at the NRG center and it was a wonderful experience. The staff was very helpful and the room was excellent. We would stay again.
Genuine Expedia guest review
Response by Sheraton Suites Houston Galleria
Dear valued guest: Thank you for taking the time out of your day to review our hotel. We were pleased to see that you enjoyed your stay at our hotel, especially with regards to our staff and our suites. We were glad to have helped you throughout the competition. We look forward to welcoming you back on your next trip to Houston.
Other trip Feb 4, 2015
A Traveler
US
5.0 / 5Outstanding
"Great stay, good value"
Enjoyed our stay. Two small glitches. First, tv's did not work on arrival but hotel engineer came and fixed this promptly. Secondly, the website said and I called and verified that wi-do was included at no fee. There was a fee. Ver nice hotel, courteous and friendly staff, great location, clean room and comfortable bed.
Genuine Hotels.com guest review
Response by Sheraton Suites Houston Galleria
Dear valued guest: Thank you very much for taking the time out of your day to review our hotel. We apologize for the initial condition of your suite, but were happy that the issues were able to be resolved. We were very happy to see that you enjoyed our room's cleanliness as well as the comfort of our Sheraton Sweet Sleeper beds. We look forward to welcoming you back on your next stay in Houston.
2 night family trip Jan 23, 2015
Barbara
US
5.0 / 5Outstanding
"Great Stay"
Only stayed here for a few hours. Got in at 3 in the morning and left at 8am. It was an amazing stay! Comfortable beds, get ammenities!
Genuine Hotels.com guest review
Response by Sheraton Suites Houston Galleria
Dear valued guest: Thank you for taking the time to review our hotel. We were happy to know that you enjoyed our Sheraton Sweet Sleeper beds. Although it was a short stay, we were glad to have made it a pleasant one. We look forward to welcoming you on your next trip to Houston.
1 night business trip Jan 23, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice!"
Great location. Staff was very helpful and friendly. Room was nice and clean. will definitely stay at this Hotel again.
Genuine Hotels.com guest review
Response by Sheraton Suites Houston Galleria
Dear valued guest: Thank you for taking the time to review your stay at our hotel. We were pleased to see that you enjoyed our staff as well as how clean your suite was. We look forward to welcoming you back on your next stay with us.
1 night romance trip Jan 24, 2015
Joaquin
US
4.0 / 5Excellent
"sleep well my friend."
this hotel is in a great location, and the facilities as well as the staff are just as great. the only downside is the fact that guest have to pay for parking in the garage owned and operated by the hotel. an overnight guest shouldn't have to pay, and if so then at a deeply discounted rate from the $20/night rate ($26 valet). great place to stay otherwise.
Genuine Expedia guest review
Response by Sheraton Suites Houston Galleria
Dear valued guest: Thank you for taking the time out of your day to review our hotel. We were glad to see that you were able to enjoy our location in Houston's Uptown Galleria area as well as our staff. We look forward to welcoming you back on your next stay in the Houston area.
Other trip Jan 27, 2015
lawden
US
1.0 / 5Poor
"Night mare"
The worst night of my life the room was full with unwanted guess..
Genuine Hotels.com guest review
Response by Sheraton Suites Houston Galleria
Dear valued guest: Thank you for taking the time to review our hotel. We apologize for the issues you encountered during your stay. As a management team we appreciate the gift of feedback about the condition of your room and will share your experience with all our internal stakeholders. We hope that you will provide us with another opportunity upon your return to the Houston area.
2 night family trip Jan 23, 2015
A Traveler
US
5.0 / 5Outstanding
"Excellent Stay!!! Will Return!!!"
Excellent customer service. Great location. Clean and comfy rooms. Excellent space in the suite with the pullout sofa bed. Able to separate into 2 rooms if needed. Loved the stay.
Genuine Expedia guest review
Response by Sheraton Suites Houston Galleria
Dear valued guest: Thank you for taking the time out of your day to review your stay at our hotel. We were pleased to hear that you enjoyed our location in the heart of Houston's Uptown Galleria area as well as our suites themselves. We look forward to welcoming you again on your next trip to Houston.
Other trip Jan 27, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice hotel near Galleria"
Relaxing stay over the weekend. Very convenient location. Staff went out of the way to make it a pleasant experience.
Genuine Expedia guest review
Response by Sheraton Suites Houston Galleria
Dear valued guest: Thank you for taking the time to review your stay at our hotel. We were glad to hear that you had a relaxing time. We were also pleased to see that you found our staff was able to attribute to your relaxing weekend. We look forward to welcoming you on your next trip to Houston.
Other trip Jan 26, 2015
TJ
US
3.0 / 5Good
"2nd stay Overall good"
It was nice WiFi did not work in room.
Genuine Hotels.com guest review
Response by Sheraton Suites Houston Galleria
Dear valued guest: Thank you for taking the time to review our hotel. We were pleased to hear that you enjoyed your stay. Additionally, we apologize for the WiFi connectivity issue. We truly appreciate the feedback and have shared your experience with all of our internal stakeholders. We look forward to welcoming you back on your next stay in the Houston area.
1 night romance trip Jan 23, 2015
A Traveler
US
5.0 / 5Outstanding
"galleria area hotel"
the food at the restaurant down stairs is soo good.
Genuine Hotels.com guest review
Response by Sheraton Suites Houston Galleria
Dear valued guest: Thank you for taking the time out of your day to review our hotel. We were glad to see that you enjoyed our downstairs restaurant. We look forward to welcoming you back on your next trip to Houston.
2 night romance trip Jan 13, 2015
elizabeth
US
5.0 / 5Outstanding
"Great Location/Great Hotel!"
Wow! We enjoyed this hotel from the minute we checked in. We asked for wine glassed and were sent up immediately. Never had to get in the car, just hopped in their shuttle and were whisked to dinner at Grotto and back again on a cold and rainy night. We had breakfast (not free) at the Sage restaurant, top notch. Everyone we came in contact with was fantastic. Loved the suite…doors between the living room and bedroom, wet bar, and clean clean clean! We were on the 6th floor, and even though the highway was really busy, our room was quiet.
Genuine Hotels.com guest review
Response by Sheraton Suites Houston Galleria
Dear valued guest: Thank you for taking the time to discuss your stay at our hotel with us. We were very happy to see that you got a chance to experience our courtesy shuttle service. We were also glad to see that you enjoyed our restaurant as well as our suites. We look forward to welcoming you on your next trip to Houston.
1 night romance trip Jan 10, 2015
A Traveler
US
2.0 / 5Fair
"Not impressed"
I was extremely disappointed. I live in the area (7 Riverway which is a very respectable high rise in the middle of the Galleria area) so had fairly high expectations. I was disappointed in the room, service and parking in general. Will never go there again.
Genuine Hotels.com guest review
Response by Sheraton Suites Houston Galleria
Dear valued guest: Thank you for taking the time to review our hotel. We apologize for the issues you encountered during your stay. As a management team we appreciate the gift of feedback and will share your experience with all our internal stakeholders. We hope that you will provide us with another opportunity.
1 night business trip Jan 7, 2015
Julie
US
3.0 / 5Good
"Ok, But parking too much @ $26"
Suite rooms OK, parking way too much on weekends
Genuine Hotels.com guest review
Response by Sheraton Suites Houston Galleria
Dear valued guest: Thank you for taking the time to review our hotel. We were pleased to see that you enjoyed your stay with us. Additionally, we appreciate the feedback on our parking garage. We look forward to welcoming you on your next trip to Houston.
1 night romance trip Jan 9, 2015
Michael
US
4.0 / 5Excellent
"Great clean spacious hotel"
My stay was fine. The only thing that wasn't top notch was not being able to reach guest services on the telephone. Nobody would answer. One TV in the bedroom did not work but it didn't matter since the one in the suite area worked. Overall it was a goostay. Oh and the beds were extremely comfortable.
Genuine Hotels.com guest review
Response by Sheraton Suites Houston Galleria
Dear valued guest: Thank you for taking the time to discuss your stay at our hotel with us. We were happy to see that you enjoyed the suite as well as our Sheraton Sweet Sleeper beds. With regards to the telephone issue, we appreciate the feedback and we have discussed your experience with our internal shareholders. We look forward to welcoming you back on your next visit to Houston.
2 night family trip Jan 2, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice location and good space tp stay"
I love it !! this was my second time at the hotel
Genuine Expedia guest review
Response by Sheraton Suites Houston Galleria
Dear valued guest: Thank you for taking the time to review our hotel. We were very glad to hear that you enjoyed your stay with us for a second time. We also were happy to know that you enjoyed our location in the Galleria area. We look forward to having you back again on your next trip to Houston.
Other trip Jan 8, 2015
A Traveler
US
3.0 / 5Good
"The room not really clean"
The hotel was nice,receiptionist very friendly and nice. The room nice but not very clean. We stayed 6 day 5 night,first 4 night the housekepper didnt vacum the carpet at all also they never clean the mirrow so you can see the greese from hands. Actually the 4th day i eat chips and feel a couple on the carpet,and i didn't clean it that night because i want to know if the next morning the cleaning lady will vacum or not. And the next morning when we comeback to the room ,the chips still there and around the closet very dirty too. I spoke with the receiptionist and for sure some one come and clean and vacum the room on my last stay.
Genuine Hotels.com guest review
Response by Sheraton Suites Houston Galleria
Dear valued guest: Thank you for taking the time to review our hotel. We were pleased to see that you found our staff to be friendly. Additionally, we appreciate the feedback on our room's cleanliness and we have discussed your experience with all parties it concerns. We look forward to welcoming you back on your next trip to Houston.
1 night family trip Jan 5, 2015
Jhijs Hani
US
5.0 / 5Outstanding
Great stay at hotel, room was great, lovely dinning at the Sage restaurant.
Genuine Expedia guest review
Response by Sheraton Suites Houston Galleria
Dear valued guest: Thank you for taking the time to review our hotel. We were pleased to hear that you enjoyed your stay at our hotel. We were also glad to hear that you enjoyed our restaurant. We look forward to welcoming you on your next trip to Houston.
Other trip Jan 7, 2015
Olufemi
US
5.0 / 5Outstanding
"1/4/15"
Would definitely stay there again
Genuine Hotels.com guest review
Response by Sheraton Suites Houston Galleria
Dear valued guest: Thank you for taking the time to review our hotel. We were very happy to see that you enjoyed your stay. We look forward to welcoming you back on your next visit to Houston.
1 night romance trip Jan 3, 2015
A Traveler
US
5.0 / 5Outstanding
"Amazing"
GOOD
Genuine Hotels.com guest review
Response by Sheraton Suites Houston Galleria
Dear valued guest: Thank you for taking the time to review our hotel. We appreciate the kind words and were very happy to know that you enjoyed your stay with us. We look forward to welcoming you back on your next visit to the Houston area.
1 night romance trip Jan 3, 2015
Raul
US
4.0 / 5Excellent
"Very nice"
Very nice hotel great area ,spacious room bed was super comfortable
Genuine Expedia guest review
Response by Sheraton Suites Houston Galleria
Dear valued guest: Thank you for taking the time to review our hotel. We were pleased to see that you enjoyed our location as well as our beds. Our Sheraton Sweet Sleeper Beds are designed to provide you with a good night's rest and we were happy to hear that it did just that. We look forward to welcoming you on your next trip to Houston.
Other trip Jan 5, 2015
A Traveler
US
4.0 / 5Excellent
"Very conveniently located at the heart of Galleria"
A plaesant hotel with full fcilities. Rather old but well kept. Rooms are claen with good layout. Centaly located with good distance to the shopping mall and offices. Will come back again.
Genuine Expedia guest review
Response by Sheraton Suites Houston Galleria
Dear valued guest: Thank you for taking the time to review our hotel. We were pleased to see that you had a pleasant stay at our hotel and you enjoyed our location in Houston's Uptown Galleria area. We look forward to welcoming you back on your next trip to Houston.
Other trip Jan 5, 2015
Paul
US
5.0 / 5Outstanding
"Texas Bowl"
Went for the Texas Bowl game and the hotel was extremely clean and courteous. The hotel was in a great location in the Galleria. Overall a great stay and will stay there again!
Genuine Hotels.com guest review
Response by Sheraton Suites Houston Galleria
Dear valued guest: Thank you for taking the time to discuss your stay at our hotel. We were very pleased to see that you enjoyed your suite's cleanliness as well as our proximity to Houston's Uptown Galleria area. We hope the game went well and we look forward to welcoming you on your next stay in the Houston area.
2 night family trip Dec 28, 2014
A Traveler
US
4.0 / 5Excellent
"downtown Houston"
Did not like about having to pay $19 parking per day instead of complimentary parking. Exit out of hotel was a nightmare, right by the major congested traffic exit.
Genuine Hotels.com guest review
2 night family trip Dec 26, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel"
Nice hotel. Short walk to Galleria Mall, restaurants, Water Wall. Easy check in / out. Elevators use key cards for added security. If not using own transport, one would have to to take cabs, e.g. to/from downtown Houston. (Did not see much public transport in Galleria area)
Genuine Hotels.com guest review
5 night trip with friends Dec 21, 2014
A Traveler
US
4.0 / 5Excellent
"Great Stay"
A very enjoyable and comfortable stay
Genuine Hotels.com guest review
8 night business trip Dec 17, 2014
Jacob
US
4.0 / 5Excellent
"Very nice hotel-convenient to the Galleria."
We enjoyed our short stay at the Sheraton Suites at Galleria-we will most definitely book again
Genuine Expedia guest review
Other trip Dec 24, 2014
Vern
US
5.0 / 5Outstanding
"Houston - Texans - Sheraton"
This hotel is perfect and in an ideal location in the city for us to attend Texans and Astros games. Short drive (15 min.) Hotel is next to Galleria, tons of shops and restaurants, all economical or high-end. Fun area! Will be back!!
Genuine Hotels.com guest review
1 night romance trip Dec 21, 2014
Diana
US
5.0 / 5Outstanding
"Lovely for short on long stays"
Friendly and welcoming staff. Spacious and comfortable room within 5 minutes walk of the Galleria Mall.
Genuine Hotels.com guest review
1 night romance trip Dec 20, 2014
Jonathan
US
5.0 / 5Outstanding
"GREAT"
Second tI'm staying there. I will definitely be back. Very much enjoyed your hotel.
Genuine Hotels.com guest review
1 night romance trip Dec 20, 2014
Stephen
US
5.0 / 5Outstanding
"Houston trip for Christmas events"
would definitely stay again
Genuine Hotels.com guest review
1 night business trip Dec 17, 2014
Jane
US
5.0 / 5Outstanding
"Very comfortable and relaxing"
Our First time in houston and this hotel was over our expectation.
Genuine Expedia guest review
Other trip Dec 17, 2014
luisa
US
5.0 / 5Outstanding
Excellent and comfortable hotel near gallerías mal at Houston
Genuine Expedia guest review
Other trip Dec 9, 2014
A Traveler
US
5.0 / 5Outstanding
"perefect horel"
perfact
Genuine Hotels.com guest review
1 night business trip Dec 3, 2014
VINAY
US
4.0 / 5Excellent
"Valet parking issue"
The only complaint I had with this hotel was the $26 a night parking in my opinion ridiculous!
Genuine Expedia guest review
Other trip Dec 5, 2014
businessman
US
5.0 / 5Outstanding
"thanksgiving stay"
went for thanksgiving to be with our sons and their families. the hotel was great, service was great, and the area is beautiful with lots of shopping if you care to.
Genuine Hotels.com guest review
5 night romance trip Nov 25, 2014
Barney
US
5.0 / 5Outstanding
"Sheraton Suites Galleria"
Last minute getaway to see family and attend some holiday events. Great rate and staff. Always enjoy staying there.
Genuine Hotels.com guest review
1 night trip Nov 26, 2014
JOSE
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews