"Girl's Night Out"
Celebrating a birthday we decided to stay nearby...rooms were beautiful, clean and the beds comfy. The staff went above and beyond to make us happy. Great stay- will recommend to friends.Genuine Expedia guest review
"Great Neighborhood and Pretty Decor"
This was my second trip to the Sheraton. I wish I had known about the concierge level. Many of the amenities offered WITH the room were actually added onto my bill at check out - like WIFI in the room, taking advantage of the continental breakfast downstairs, etc.Genuine Expedia guest review
Wonderful hotel! Service was great!Genuine Hotels.com guest review
Had a great stay. The jacuzzi died the last day we were there and after a little prodding, the desk staff called up the Sonesta hotel, which is two doors down and got them to let us use the jacuzzi there. Nice bar with great wait staff. Nice looking dining room, although we didn't eat there.Genuine Expedia guest review
Staff was very accommodating. Room was spacious, clean and modern. Food was not the best.Genuine Expedia guest review
"Nice hotel right by the freeway. Convenient."
The only complaint I have is that the hotel room card keys does not work well. I had to exchange the keys several times and it was a bit of a hassle.Genuine Expedia guest review
"Business / Mixed Leisure"
Four day stay was was better than expected. Friendly staff, good location. Awesome shuttle service...Calvin and Kevin were professional, courteous and offered cool places to visit. Thanks guys -Genuine Hotels.com guest review
"Close to an Event"
The hotel was close to an event we were attending which made it very convenient. We were only there for one night, but had a great experience with everything. We definitely would stay there again! Thank you!Genuine Expedia guest review
"Nice Hotel close to Galleria shopping"
I would say, it was wonderful... the location and the easy way to go for shopping, it is not far from galleria!Genuine Expedia guest review
Wonderful staff and great atmosphere. Room was clean and the bed very comfortable. Only problem was room key didnt work and had to b escorted to my room both nights.Genuine Hotels.com guest review
nice hotel and very nice rooms except that we got a room against the high way and the insulation was poor and the traffic noice was disturbingGenuine Expedia guest review
Overall experience was good.Genuine Hotels.com guest review
Ok experience. Well located within walking distance to galleria mall .Genuine Expedia guest review
Everything was great, great bed, kind staff, really clean, really big room.Genuine Expedia guest review
"Walking distance to galleria"
Very clean Hotel parking is convenient ,nice stay with free breakfast and wifi.pretty sure to stay back on these hotel when I come back in Houston.Genuine Hotels.com guest review
"Good stay for the rate!"
Prime location right around the corner from the Galleria! Friendly, courteous staff...thanks Manny! Room cleanliness and air conditioning left something to be desired. - Found hair in the refrigerator on the first day. - No trash bag in the can on the first and third days. - A/C ran once every five minutes for approximately two minutes (not exaggerating). […] It would blast, chill the room quickly, the room would warm up almost as quickly, bang, back on again. Needless to say this did not make for a comfortable sleeping experience, and didn't help you get back to sleep when you awoke. Overall room was pleasant and comfortable. Like having a suite vice a single room. I would stay there again, but would definitely consider other options as well. Read moreGenuine Expedia guest review
We had a wonderful stay. I definitely see a return stay in the future.Genuine Hotels.com guest review
Great hotel in good location.Genuine Expedia guest review
"Nice hotel close to Galleria Mall."
Beautiful room but a bad smell in the bathroom. I had to keep the bathroom door shut and I advised the desk at checkout.Genuine Expedia guest review
it is awesome hotel. staff was friendly, location is the bestGenuine Hotels.com guest review
"They are so good~~~"
When I ask wery hot water, just they served at 9:00 p.m. n When I met the crazy neighbor they changed immediatedly... At late time, I asked to change towels and to check my heating systerm, they helped kindly. Ahd they have free shuttle service to take off and picd up, for example, in THE GALLERIA and near restaurants, too.Genuine Expedia guest review
Hotel was very modern and located close to all things in the Galleria. Would book again!Genuine Hotels.com guest review
"I lost my wallet nearby the hotel elevator,"
But it was a good experienceGenuine Expedia guest review
Overall the hotel was nice looking, clean and the staff was friendly. Breakfast at the in-hotel restaurant was good. However, the elevator in the parking garage was out of service and guests were pulling their luggage up and down the stairwell to get to and from garage to hotel. This condition was not fixed during the entire 3 day stay. Also, since […] the hotel is on the gateway, in and out was an issue as there was a lot of traffic. Read moreGenuine Hotels.com guest review
"Excellent staff and rooms."
Everything was great! We appreciated everything from the check-in staff to the cleanliness and comfort of the room. We stayed at another 4 star hotel in a different city the following night, but it did not compare. We will only be staying at Sheraton from now on.Genuine Hotels.com guest review
Too close to highway, other than that it was good.Genuine Hotels.com guest review
"Nice hotel in a good area for lots of fun."
First of all hotel was nice an clean. One thing that stuck out was the cleaning staff they cleaned my room so nice I forgot how messy it was from the fun we had in the room. They cleaned the room everyday I was there an that was 3 days. I have been to hotels that dont clean everyday. For anyone that wants a good stay here you have it. One the down side […] I had to pay to park 14 dollars a day. That sucked. You should have to pay to park where u sleeping at but that goes with territory of being in a nice hotel. Read moreGenuine Expedia guest review
Loved the space in the room and the partition from the shower and the rest of the bathroom. Very nice location would definitely stay here again!!!Genuine Hotels.com guest review
"Good Hotel, Regular Staff, BAD breakfast"
Rooms excellent and really confortable! VERY nice location, walking distance to Galleria Mall. Breakfast was expensive and lower than standard. Staff were not professional and all auxiliary personnel were always looking for a tip.Genuine Expedia guest review
"Great choice for Galleria area"
Recently visited Houston for work, found hotel to be very clean, helpful staff from desk staff to shuttle driver.Walking distance to shopping and resturants. would definitely stay here again.Genuine Expedia guest review
"Love the rooms"
love the hotel. rooms/ service/ ammenities are greatGenuine Hotels.com guest review
"Lots to do"
Great- the facilities were awesome and there was a lot to do for adults and children. Room and service were great.Genuine Hotels.com guest review
"Visiting from Beijing"
Very nice and one of the staff spoke Mandarin Chinese.Genuine Hotels.com guest review
It is a long time since I stayed at a Sheraton and it certainly won't be so long before I stay again. I had to book this suite at the last minute and it was certainly well worth the cost. The suites were extremely clean and well appointed. A very pleasant stay.Genuine Expedia guest review
"A little piece of comfort."
Loved our stay. Met my sister there for her 60th birthday and to do some shopping. We were having such a good time we ,almost just stayed in the room and didn't go shopping. Great room, awesome staff. Shuttle service to local restaurant was a plus. Will go back in a heartbeat.Genuine Hotels.com guest review
Unfortunately, a blue tie was lost and never to be found again.Genuine Expedia guest review
William was very accommodating.i loved also the bed and bedding:)Genuine Hotels.com guest review
Excellent service will recommend to frien.Genuine Hotels.com guest review
"VERY NICE AND QUIET HOTEL"
VERY NICE, CLEAN, AND QUIET HOTEL, THE PEOPLE THAT WORKS THERE WERE VERY FRIENDLY, I WILL RETURN TO THIS HOTEL IN HOUSTONJGenuine Expedia guest review
Experience was awesome! I live in Houston and was just trying to find an affordable hotel to stay for me and my boyfriend for two nights. This was the perfect hotel :) We will definitely be staying there again.Genuine Expedia guest review
The room is cozy. Very clean. I've stayed here before so it was a no-brainer to come back. I definitely recommend to everyone to stay here. Just around the corner from the Galleria.Genuine Hotels.com guest review
"Great Football Weekend!"
We came in on Friday the 18th of October for a football weekend. The Hotel is awesome. The staff is great. The shuttle service is beyond anything we would have expected. They drove us to the front door of the stadium...and we were there to watch the Rams!!! The rooms were very clean, and the beds were the best we've ever slept on! The Hotel is close […] to everything, and the accomodations were the best. We would certainly stay there again if given the opportunity. We would recommend the Hotel to anyone. Read moreGenuine Expedia guest review
"Quick weekend in Houston"
We checked into the hotel early (thank you) but we could not get the two rooms I thought I had ordered. It turns out the online ordering, through Expedia only holds one of the rooms you request. The staff found another room that would work and instead of 2 rooms with 2 queen beds we got one and one King with a pullout. The room had everything you needed […] and we had a pleasant stay. The only problem we had was with the self service parking ramp. Our room card never worked to open up the garage. Read moreGenuine Expedia guest review
"ok for overnight"
For the most part the stay was ok. The first thing that was annoying was that the debit card used was charged an extra $100 "in case there were "any charges later on" The TV was impossible to figure out, had to have someone come up and show us. He said it happens all the time. Hotels.com says complimentary water. We were charged for water, coffee and […] parking. Can stay lots of places where these items truly are complimentary. When they were called about the charges, they were waived. Read moreGenuine Hotels.com guest review
"always a winner"
I've stayed here several times over the years. Everything is always great. Close to all the Galleria shopping and restaurants. Last trip we arrived really late and so we tried out the restaurant. Wow! Best kept secret in the hotel! Excellent restaurant. Hotel also has a great little bar area to unwind with a nice long table in the back with plenty of […] room to pop open your computer and check in on whatever you like while having a martini at the end of the day. We had free internet and extra computers and printers are available in a cool nook in the lobby for those with us that weren't toting a laptop. Our room was extremely spacious with two doubles, great bedding, and a separate sitting area with sofa and wet bar that can be closed off by double French doors from the bedroom. Large lavatory area separate from tub and toilet so we can all get to the sink and get ready faster. Staff is always top notch. This continues to be the best deal available in the Galleria area. Read moreGenuine Hotels.com guest review
I had a nice time.Genuine Hotels.com guest review
Very clean and comfortable... No complaints. highly rerecommended!Genuine Hotels.com guest review
"Nice hotel next to the Galleria"
nice hotel for the price, big rooms, clean, right next to the Galleria, easy parkingGenuine Expedia guest review
"Dark & quiet restaurant with rude service."
In addition to the restaurant, screws were coming out of the shower valve and the smoke detector was hanging by its wires. Room was cold & I couldn't figure out how to fix that (perhaps a user issue). The very professional Indian fellow behind the desk was difficult to understand on the phone and somewhat insulted regarding his impeccable accent.Genuine Expedia guest review
"Good place to stay in Houston"
The hotel was nice, clean and pretty new. The check in staff and the shuttle drivers were very nice and very willing to help. The bar staff was average. The pool is small but fairly clean. The rooms are very nice. Overall a good experience.Genuine Expedia guest review
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