"Good Getaway Stay"
The Red Roof Inn in Troy, Illinois, suited all my needs. The only issue I had was the refrigerator froze a lot of my groceries...no matter what setting in was. The room was spacious and comfortable, the bathroom clean. I'd stay there again.Genuine Hotels.com guest review
"Just fine for a quick crash"
We've been driving cross-country with small kids and just needed someplace safe and clean to crash between destinations. This fit the bill perfectly for us. The neighborhood isn't very interesting, but it's close to the freeway and the staff was friendly. It's not luxurious, but that's not what we were after.Genuine Hotels.com guest review
"Overnight stay at the Red Ruff Inn"
The hotel was ok. It was fairly clean but I did see bugs in the room. The breakfast was not good, it was standard bagels and cereal however the cereal was generic and not appetizing. Right off the expressway and easy to find which was a good thing.Genuine Hotels.com guest review
Building was old and sheets did not fit bed. Bedspread was dirty and old.Genuine Hotels.com guest review
We have stayed in this hotel many times over the past several years. All of our other stays have been very good. this year we arrived late and it took a very long time for the front desk person to help us.Even though it was about 11;30 Pm, it shouldn't have taken that long. At first,we thought no one was there. The front desk person told us that we […] could not put our stay on our Red Roof Inn Member Card because we used an online site to make our reservation. The man who helped us was not helpful in any way.They gave us a handicapped room with a handicapped shower without a shower curtain. By the end of our stay water was all over the floor and we had to put towels there to sop it up. The staff the next morning was very pleasant and helpful. Not sure we ever want to stay there again. Read moreGenuine Hotels.com guest review
Simple to say, Would I go back to this Hotel,... No. First they he move us to another room after we checked in... then the second room had a awful smell... pool was very small also...Genuine Hotels.com guest review
The pool leaves something to be desired . Not very big ; not very deep ; no shower area or bathroom in pool area . Pool had to be cleaned before we used it , due to feces on the bottom ! Continental breakfast really didn't contain much , and the area for breakfast was very small . Otherwise , the hotel was nice enough . The amnenities , not so much […] . Read moreGenuine Hotels.com guest review
"Great access to interstates"
The hotel has been remodeled since our last stay. It was clean just had a pet odor since pets are welcome. Breakfast leaves much to be desired but good value for the price.Genuine Hotels.com guest review
"Maids Work Late"
We did not enjoy this stay. My children and I stayed here on our way back from a wedding and sight seeing. We were very tired and had to be up very early in the morning to head home. We were so tired that we fell asleep before we could even swim, only to wake up to loud talking in the room next door because they had put us in an adjoining room with […] a total stranger. He was up a big portion of the night yelling and talking very loud. At the same time, I had been woken up twice because the maid was cleaning rooms on our floor at 10 p.m. and actually vacuuming too. After being woken up twice for this, I called the office to complain. The front desk person said he would've given me a discount or something if only I hadn't booked through a 3rd party and to call the general manager so he can at least hear our complaint. He was nice about it all, but I am still very frustrated. A couple of things specifically about our room is that we had no counter space in the bathroom, so I had to bring the luggage stand in to hold up my toiletry bags. The highway was incredibly loud, the sink wouldn't drain and the toilet barely flushed. The room was fairly clean and was comfortable for just the one night. Read moreGenuine Hotels.com guest review
"Nice two-star hotel"
It was a good place to stay for the night.Genuine Hotels.com guest review
Overall, very good. The only negative was the comfort of the bed, which was "springy" and moved the entire mattress each time one of us would move. Nice place!Genuine Hotels.com guest review
overall not bad. disappointed more in the lack of any response or service when I reported the air conditioner made loud noise and kept me up most of the night. I didn't even get an "I'm sorry."Genuine Hotels.com guest review
"Good place outside STL or Edwardsville"
Came for SIU-Edwardsville graduation and stayed 2 nights. We previously have visited the area previously and stayed at the Super 8 on the same corner. We lucked out and this RRI was on sale and I'm glad we booked here because it was in better shape than the Super 8. The one downside was the breakfast was super limited and almost entirely gone by the […] time we got down there. We ended up eating at the Cracker Barrel across the street. If your hotel is fully booked you should have sufficient breakfast to accommodate your patrons, especially when that's something advertised. This is in a good location for anyone visiting folks in Edwardsville and close to St Louis as well for tourism. Read moreGenuine Hotels.com guest review
Hotel allows pet. We do not have pets yet the room they gave us smelled horrible like a wet sweating dog. We went to a store and purchased Fabreeze air freshner and sprayed the room.Genuine Hotels.com guest review
"close by business"
Stay was great dispointed in breakfast needed better choices!!!!!Genuine Hotels.com guest review
"Good for the price"
SatisfactoryGenuine Hotels.com guest review
This hotel was wonderful to stay in. Very clean rooms, indoor pool was really nice, staff was super friendly and extremely helpful. Will definitely stay here again!!!!Genuine Hotels.com guest review
"Another great getaway!"
Check in way so easy. I had room 221. It was very quiet yet just around the corner from the elevator. The cable tv in this hotel is outstanding. I think you have 900 channels. The A/C works really good. I didn't have breakfast but I heard it was just fine. I always ask for an extra blanket and that is never a problem. Great 2 night stay for a good price. […] This hotel is right off of Interstate 55. Lots of places to eat and shop close by. I'll be back! Read moreGenuine Hotels.com guest review
We just stopped mid trip to get some rest and didn't even look at any amenities or the area. The beds and pillows were fine and towels and bath were clean and aesthetically correct!Genuine Hotels.com guest review
"Good stop on the way to see the Cardinals"
This was a very nice hotel right off the interstate and easy to get in and out of for our weekend of watching Cardinals baseball. It was also nice to have the swimming pool handy.Genuine Hotels.com guest review
"Clean facility good for an overnight stay"
Clean facility with nice staff - very professional and helpful. Good for an overnight stay. Pictures on the website did not show this hotel. It's clean and looks like they've completed some updating recently but the pool is small and there is NO HOT TUB - even though the pictures a hot tub online. But there are Jucuzzi suites if you upgrade for an extra […] $100 dollars per night. Free breakfast was not impressive. Bagles, toast, cereal with 2 juices to choose from. No fruit, yogurt or waffles. But there is a Craker Barrel across the street - so that's probably why the breakfast is lacking. Location is good - just off the highway. Near SIUe. This hotel does allow pets. Which I liked - but my friend had allergies that got worse as the night went on. I would still recommend it for a quick overnight stay. Read moreGenuine Expedia guest review
"Nice cheap motel but noisy"
Nice cheap motel. Easy access. Inside pool. clean. But lots of road noise.Genuine Expedia guest review
"Near Liiberty Nursing home"
Always pleasant at this Red Roof inn, very pet friendlyGenuine Hotels.com guest review
"A Good Value But..."
This was our second stay, a year apart. The hotel chain seems to be in the process of renovating many of its motels. Nevertheless they are still economy priced as is this one. This motel was already renovated when we visited last year. Check-in this year was humorless but efficient. We were given a first floor room directly opposite the vending machines. […] My wife objected and we were promptly moved down the hall. The lobby was clean and offered coffee and popcorn. The room was clean and attractive. However, one of the reading lights did not function already. TV was an older CRT type but it and cable worked as well as most. The sink was separate from the shower/toilet which is more convenient for two people. The mattresses were quite hard and not terribly comfortable. Highway noise was minimal compared to many motels. Other than a nearby truck stop restaurant and "fast-food" chains there was not much in the way of a good meal within a mile of the motel. The "free" motel breakfast continues to be one of the chintziest of any we have come across. Apparently designed to be low-maintenance, it offered coffee, 2 fruit juices, milk, 3 dry cereals, bagels, white and raisin bread and a bowl of hard-boiled eggs. I suppose this is the way the continental free breakfast trend began but most have upgraded to scrambled eggs, sausage, waffle or pancake machines. Read moreGenuine Hotels.com guest review
Pool should be warmerGenuine Hotels.com guest review
"red Roof loves pets!"
Nice place to stay with our dachund. staff eager to please.Near to Liberty Nursing Home. Will be returning next week end..with the dog....Genuine Hotels.com guest review
"Well worth the price"
Very comfortable stay. Had very few hours to sleep but the bed and pillows were just like what I have at home. Best night of sleep I had in weeks. The young lady that took care of me saw how tired i was and VERY quickly got me checked in, showed me where my room was and wished me a good night. In the morning she was still there and even helped me get […] my breakfast before breakfast was even scheduled to start and got me out the door quick. I wish she worked at every hotel i stayed at! Read moreGenuine Hotels.com guest review
Room was nice and comfortable, but the breakfast was less than desirable there were a lot of truck drivers there so you had to contend with the large semi trucks. I myself would not recommend this place because I will not be staying there again.Genuine Hotels.com guest review
"Biggest savings.....biggest mistake!"
Never again!! There was supposed to be a hot tub and a pool indoors. That was the largest part of the reason we booked this hotel. There was a tiny little pool and NO hot tub. The man that checked me in at 1130pm talked on a personal phone call during the entire checkin process (to the point that I actually had to wait a moment for a pause in his conversation […] to ask him a question about our stay!!) Not happy with room size, setup, phone didnt work properly, etc. When I went to front desk I was given the runaround and was told 'oh sure I could put you in a room that would better suit you and your family...but its going to cost you double. Sorry'. To top all those things off, it was the noisiest hotel I have ever stayed in. Not a happy camper here! Read moreGenuine Expedia guest review
Overall a very nice stay. I had stayed here before and the staff was useless. Things have changed. The rooms were well kept. My experience was very enjoyable.Genuine Expedia guest review
"Just wlhat I was looking for."
The hotel was just fine. I stayed in room 214 which is on the 2nd floor and next to the elevator overlooking the lobby. It was a little noisy but not too bad. The room was clean. The tv had HBO. Plenty of towels. The shower had great water pressure. Microwave. Refrigerator.3 chairs. Very happy...Genuine Hotels.com guest review
"Near Oliver Anderson Hospital"
Staff very happy and helpful, rate through Hotel.com was a little cheaper, there were many guests with pets, rooms did NOT smell of pets, coffee was always available,will return, as family member in Hospital. Cracker Barrell within walking distance of hotel.Genuine Hotels.com guest review
Brand new hotel! Very clean!Genuine Hotels.com guest review
"Good hotel for the price"
Easy to get to. Nice place to lay your head down for a night, especially if on a road trip. Nothing fancy but overall pretty clean. Needs remodeling although not complaining for what they charge.Genuine Expedia guest review
"Sure could use improvement on customer service"
TV didn't work upon arrival. Dirty was clothes laying on floor in shower. No shower curtain. Personal that came to room very sketchy and not in proper uniform which showed that they even work there. Came to room with shorts and white tank top t-shirt. No I'D badge. Scary experienceGenuine Expedia guest review
Surprised after reading other reviews / wasn't expecting a refrigerator & microwave in the rmGenuine Hotels.com guest review
"simple sweet and cheap! ♥"
We came down from Chicago to attend a concert near St. Louis and needed a place to stay that wouldn't break the bank. This place was great! The room was clean and seemed recently updated, a flat screen tv, new bedding, cozy pillows. We were greeted immediately, we were early and one of our rooms wasn't ready but it wasn't a problem, they got it cleaned […] and ready and let us check in early! The pool was small but clean. The staff was so kind and nice! Both day and night! The breakfast is simple and small but it was filling and it we enjoyed it. You can tell they are updating by the materials up in the hallway by the pop machine BUT that was the only issue and it wasn't really even an issue it was out of the way and in no way a danger. The pictures here need to be updated cause the place is way nicer than we expected! It is well worth the money and only 20 min. from St. Louis. THANK YOU Red Roof Inn! Our stay was great and thanks for the tooth brush ;) someone always forgets something! Read moreGenuine Hotels.com guest review
"Affordable and clean"
It was nice to have a clean room and a quick breakfast along with a decent price!Genuine Expedia guest review
"Decent hotel--HORRIBLE BEDS"
We were initially slated to stay 2 nights over New Year's Eve holiday. We have had good exoeriences at other Red Roof Inns so We do not have expensive tastes in hotels! :-) The building its's self wasn't bad, though the pool is small and shallow (maybe 4 ft?) but fine for a 6 year old. However, my opinion plummeted after our first night. The beds were […] so hard and so uncomfortable (felt like springs poking you, unavoidable depressions, etc) that all three of us were awake at 2:30 am. When a bed is uncomfortable for a 6 year old (who can usually sleep anywhere) it's bad! By 3:30 I nearly moved to the couch in the middle of the lobby!! When morning eventually came we packed up and I went to the front desk to request a refund for the following night as there was no WAY we could do that again, the gentleman didn't bat an eye that we were so miserable. Not a "Really? I'm so sorry!" Or "Can I find you a different room?" No apology, no attempt at making any adjustments--nothing. He just said that since we booked through hotels.com we'd have to go thru them for a refund. I was so tired and crabby that I had to just walk away so as not to make a scene. So if sleep is important to you, and you do not sleep well on concrete, I would highly advise looking elsewhere. Read moreGenuine Hotels.com guest review
"Quality for the price"
Had everything we needed for a one night stay. Pet friendly and no hassle whatsoever.Genuine Hotels.com guest review
The shower you have to step way up to get in it, I about fell on my face getting out. The shower didn't drain at all, so while taking a shower you were standing in nasty water. The heat in the bathroom didn't work at all. The toliet after flushing it you had to take the back lid of to get it to stop running. Refrigerator didn't work. I think we got […] an hours sleep cause the people next door were very rude and I called down to the desk and told them and they said they would see what they could do about it but the never done nothing. Not sure what they were doing next door but sounded like they were tearing the place apart. Was told they had a hot tub, but got there and they didn't have one at all just a very small pool with a creepy guy sitting behind the window starring. needless to say I didn't go swimming. Not many eating places to eat at. Read moreGenuine Expedia guest review
Room never got cleaned, bathrooms dirty, fruit was rotten. :(. Will stay elsewhere next time.Genuine Hotels.com guest review
"Nice, clean place"
Clean, big rooms, nice facility. Young staff was very friendly. The hotel is right next to the Interstate so book a room away from the road if the noise bothers you. I have stayed there twice and both times had the noise. Its not too bad. Overall the hotel is a good one.Genuine Expedia guest review
"Nice hotel good stay"
Friendly staff. Nice room, convenet location. And pets stay free!Genuine Expedia guest review
For the cost and convenience just off the interstate, it was quite exceptional.Genuine Hotels.com guest review
"Very pleasant stay"
This hotel was very conveniently located right off the expressway. We were impressed with some of the "special" touches (popcorn machine and large bowl of apples in the concierge area) just gave and additional "classy" perspective to the hotel. We found the room to be very clean and in good repair, and spent a comfortable night. The free breakfast was […] a little on the "skimpy" side, but there was plenty of hot coffee. Read moreGenuine Hotels.com guest review
"Red Roof Inn"
Just stayed the night but nice room and bathroom. We got in late and greeting by friendly staff person. Heater worked fine in room and breakfast very basic but filling. Would stay there again if in the area.Genuine Expedia guest review
While the hotel appeared relatively clean, there was a strong smell of smoke in our room. I found the staff very indifferent, neither friendly nor rude. The beds and pillows were very uncomfortable, even for a hotel. There was quite a bit of noise from the interstate.Genuine Expedia guest review
"very friendly staff"
We stopped just overnight while traveling. The desk clerk upon checkin was very friendly, courteous and helpful. She even went above and beyond to help us with a not so good situation. We would stay there again if back in the area. We were told at checkin there was a continental breakfast included so thats what we expected, wasnt anything fancy but […] did save us from having to go out to breakfast. Read moreGenuine Hotels.com guest review
Pleasant room & staff with inexpensive rate. You won't be dissapointedGenuine Hotels.com guest review
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