Red Roof Inn & Suites Augusta - Augusta

I have stayed at the Red Roof in Augusta many times & I will stay there again

Genuine Hotels.com guest review

Asked for a non smoking room but had to switch to another room due to the smell of smoke in the room and hall ways. Other residents were very noisy during early morning hours (2-3am). The rooms were in disrepair, which isn't much of an issue, but they didn't seem to clean them very well at all. The bed frame had stray cheetos taking up residence. The […] sink was backed up... never using a Red Roof again. Read more

Genuine Hotels.com guest review

Enjoyed our stay. There was some loud music in one of the rooms around 5:30 am. Other than that it was ok.

Genuine Hotels.com guest review

I booked the room for a romantic getaway but the room that I booked was gone. The hotel upgraded me to a room with a jacuzzi in it. This made my night hotter. I will be back

Genuine Hotels.com guest review

Good for one nights stay only, last minute type stay. Affordable last minute stay. Right off the major highway I-20.

Genuine Hotels.com guest review

It was good, but the cleaning people did not see the bed was off its frame and gouged my wife's ankle. Breakfast was continental.

Genuine Hotels.com guest review

The front desk employees are the most polite and considerate faculty I have ever dealt with. I would definitely plan on booking more nights with Red Roof Inn. The breakfast isn't the best, but it's great for a fast and complimentary meal. Overall, great stay and great location.

Genuine Hotels.com guest review

What a relief it was to be on an extended stay away on business and be treated as if I were family! The friendly staff at The Red Roof Inn in Augusta, GA sure made me feel at home. I would like to give a special thanks to Bernice, Christina, Vivian, and Tensil who were the staff that made my stay so special.

Genuine Hotels.com guest review

Whether I am pleased overall with my stay at the Red Roof Inn in Augusta depends on what I focus upon. First the positives . . . the price was right, overall the room was acceptable, and the staff was was very helpful. But there were negatives . . . I booked a room with a king bed and received one with a standard double, the towels remind me of summer […] camp, I had difficulty locating the motel because their GPS location is wrong (which the staff had heard before, but which hasn't been fixed yet). In addition, I was given a room directly off from the lobby, almost certainly the worst in the house although I checked in relatively early. This seems to happen too often when booking through Expedia to be a matter of bad luck. Nevertheless, I can't complain too much because the number of options available to someone whose pet happens to be a Doberman Pincher aren't great. I do appreciate the RRI's pet policy that accepts well behaved animals (and owners). In the same circumstances I would stay there again, but the next time, I would be more insistent on having the accommodations that we advertised. Read more

Genuine Expedia guest review

I HAD A VERY NICE EXPERIENCE WITH RED ROOF INN-AUGUSTA, GA. THE STAFF WAS PROFESSIONAL AND FRIENDLY. MY EXTENDED-STAY WAS PLEASANT AND ALTHOUGH I WOULD HAVE LIKED TO SEE AN IMPROVEMENT IN QUALITY AND ARRAY OF CONTINENTAL BREAKFAST, I WAS PLEASED WITH MY EXPERIENCE AND STAY AT THIS HOTEL. I WOULD RECOMMEND THIS HOTEL TO EVERYONE OVER ANY OTHERS IN RICHMOND […] AND COLUMBIA-COUNTIES, THANK-YOU FOR THE DYNAMIC STAY! Read more

Genuine Hotels.com guest review

Besides the elevator being broken and staying on the 3rd floor, and the constant dogs barking in the hotel, it was an ok night of rest.

Genuine Hotels.com guest review

My original room was dirty. The staff was great. She moved me into a suite which was pretty nice. When I extended my stay with another reservation, I was allowed to stay in the same room instead of having to move to the reserved "cheap" room. The rate was about the best price around. The breakfast was ok, but pretty limited on the variety.

Genuine Hotels.com guest review

it was fair. we stayed there because they were pet friendly. we were put on the 3rd floor and the elevator didn't work. since we didn't want to let the dog urinate on the rug we were up and down the three flights of stairs several times.

Genuine Hotels.com guest review

Cant beat the price. Rooms were big with flat screens. Managment not the best. Elevatoors were out of service and had been a week prior to our stay...big inconvience.

Genuine Hotels.com guest review

One of the rooms that we were provided with smelled extremely of smoke. Our party for that room was moved to another room, which was in the process of renovation. It had a hot tub that spouted water when turned on. They had to turn the water off for the toilet, since it was leaking. The microwave had no knobs on it.

Genuine Expedia guest review

The elevator was broken over my 10 day stay more than half the time. The first room I was assigned to did not have a working tv and I was moved to a room that did not have a working air conditioner and the manager and the front desk clerk was unprofessional and their customer service was not up to par. One day I came in from a run and the housekeeper […] was using my phone charger. I was like really and plus she failed to completely service my room. she didnt replace the lotion or all the towels. There were several days that I stay in the room till about noon before I left and I asked for maid service and I did not get it. I was there for 10 days on army permissive TDY and it was not pleseant. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

the sheets were dirty as was the carpet...lights were broken, no tv list, room overall dirty,,,,,would never stay there again

Genuine Hotels.com guest review

While we were please to secure three (3) nights as The Masters began, I would not stay at Red Roof again. The first room assigned to us had a broken headboard; the second, no towels. While the Staff was responsive, the first impressions were disappointing. Each evening, our key cards had to be re-programmed to access our room. And, the continental breakfast […] served horrible coffee. Read more

Genuine Expedia guest review

Staff was wonderful, very friendly and accomodating. Breakfast was good, plenty of food and coffee. Room was ok. It was clean, could be a bit updated, screens would be nice. New towels would be good. I would recommonded it to others.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Their web site said coffee makers in the rooms, but our room had none. When I called front desk they said if I wanted one, I would have to come to front desk and get it. Next morning when we awoke, one of the side tables was covered with ants. When we checked out, I complained to desk clerk and she said the manager would give me a call. Of couse we […] never hear from anyone. Read more

Genuine Expedia guest review

They were conviently located to everything to do in Augusta. The staff was extremely nice and when a mistake was made they fixed it quickly. i would definatly stay there again!

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

We made reservations the week of the Master's, so didn't have much choice where we could stay because most places were booked. I found it online and then called the 800 number to make sure we were getting a non-smoking King room, which they guaranteed us. When we checked in they put us in a clearly SMOKING room and tried to tell us there was nothing […] else available even though we were guaranteed a non-smoking one. The staff was very nice and did find us a non-smoking room in the end, but it was 2 double beds, not a King. The website pictures make it look nicer than it actually is. It was way over-priced for the quality of hotel it is (I felt like I was at a Motel 6 but paying Marriott prices). The 24 hr snacks, water, and coffee available in the lobby was nice though. I would only stay here again if there were no better options. Read more

Genuine Hotels.com guest review

The use of a computer was available in the lobby/breakfast area, however, it was not in operation condition----and it had no printer, thus it was useless to first get business responses and secondly to download a boarding pass----the desk clerk offered no support or concern for this situaton-----the toaster also was not working and had no handles on […] it----a safety violation existed here. Read more

Genuine Hotels.com guest review

Went down to Augusta for the 2011 Masters and found a room here last minute. No great shakes, but perfect for a place to sleep after a long day watching golf.

Genuine Hotels.com guest review

This hotel was better than I expected. That being said, I didn't expect very much from a Red Roof Inn. The staff was exceptionally friendly, and they had free bottled water in the lobby. It was convenient to Augusta National. Basically, it was fine for what it is -- a Red Roof Inn. On a day where you have lots of options, this one wouldn't be at or […] near the top of my list. In a bind, though, it is serviceable. Read more

Genuine Hotels.com guest review

according to their manager they don't ship items left to the owner, period end of discussion.

Genuine Expedia guest review

Had booked a non-smoking room. Was initially given a smoking room that was so heavily perfumed, it made us nauseous. Finish on bathtub was deteriorated to the point that I wouldn't of used it. Bedding was not ready for use. Room was unacceptable. Changed for a different room, which was barely acceptable.

Genuine Hotels.com guest review

le GPS ne nous donne pas l'arrivee a l'hotel. Mais 1 km avant?

Genuine Hotels.com guest review