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1 room, 2 adults
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2835 Tigertail Avenue, Miami, FL, 33133, United States of America, ‏‎855-239-9485
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3.9 / 5Good

Score breakdown (from 152 reviews)

Average rating for:

  • Cleanliness
    4.1
  • Service
    4.2
  • Comfort
    4.1
  • Condition
    3.7
  • Neighborhood
    4.3
2.0 / 5Fair
"Great location, Rooms NOT up to Marriott standards"
Rooms tired, poorly appointed. Parking very difficult.
Genuine Expedia guest review
Other trip Aug 26, 2013
A Traveler
US
2.0 / 5Fair
"Convenient for Coconut Grove"
We have stayed at this particular Marriott Residence Inn for the last 20 years when visiting Miami. Upon arrival we were shocked to to be told there was a 20 dollar fee per night for parking which is outrageous . The staff at reception upon arrival was abrupt with the ever growing negative attitude to "foreigners". The breakfast was disgusting limited choice, disgusting egg amd one little toaster for a busy breakfast room.Hotel was very clean and a convenient location . Paying for parking is a new scam who goes to Miami without a car! Won't be staying there again
Genuine Hotels.com guest review
1 night trip Aug 18, 2013
A Traveler
US
5.0 / 5Outstanding
"Family Vacation great place for all of us"
Nice for the whole family to gather and swim, play, have a barbecue and get to know each other. unfortunately I left my new sandals there. Wish the grocery stores were closer to walk. It was very warm in July. Otherwise everything was great
Genuine Hotels.com guest review
2 night family trip Jul 20, 2013
Barb from Michigan
US
2.0 / 5Fair
"Dated but convenient"
One night stay was comfortable enough and quiet even though the hotel was full of kids. Parking was waaaaay too expensive. Hotel was very old and dated. Neighborhood was great.
Genuine Hotels.com guest review
1 night trip with friends Jul 21, 2013
Barbara
US
3.0 / 5Good
"This is a MOTEL"
That's right. Motel. There are several options within a mile of here, including The Ritz, with competitive rates. Go elsewhere unless its all about being cheap.
Genuine Hotels.com guest review
1 night business trip Jun 26, 2013
Biz Traveler
US
4.0 / 5Excellent
"Nice Hotel"
The hotel room is standard. Its clean. Nothing to be crazy about. But definitely a decent place to stay. But the absolute best thing about this hotel is the breakfast buffet. IT IS ABSOLUTELY AWESOME!!!!
Genuine Hotels.com guest review
1 night business trip Jun 22, 2013
A Traveler
US
4.0 / 5Excellent
"Nice hotel right next to Coconut Grove!"
Nice, clean place with friendly staff. comfortable pool area with patio and gas grills for a nice evening BBQ.
Genuine Expedia guest review
Other trip Jun 19, 2013
A Traveler
US
5.0 / 5Outstanding
"Great people at a great hotel!"
Friendly staff, clean room, nice location, super price including the room, breakfast, internet, it's a must when you go to Miami!
Genuine Expedia guest review
Other trip May 21, 2013
A Traveler
US
4.0 / 5Excellent
"DECENT HOTEL"
Hotel currently going through renovation... hotel is great in common areas as already updated. Rooms in need of update (scheduled to be done this fall 2013) and will be really nice when done. Convenient location to the Grove. Breakfast and occassional manager's happy hours are excellent!
Genuine Hotels.com guest review
4 night trip May 5, 2013
Ken
US
4.0 / 5Excellent
"Located in a nice area of south Miami"
Hotel location was in a nice and safe area, 10 mins walk from outdoor mall and restaurants. Suite was very comfortable, kids enjoyed complimentary breakfast.
Genuine Hotels.com guest review
2 night trip Apr 17, 2013
A Traveler
US
4.0 / 5Excellent
Great location. Good hotel...could use some updating. Breakfast fantastic. It was perfect for our needs.
Genuine Hotels.com guest review
3 night trip Apr 12, 2013
A Traveler
US
5.0 / 5Outstanding
"Easy to find"
Overall everything was very nice and comfortable. Breakfast was great, with so many choices. Rooms were well equiped and all the help was very polite and helpful.
Genuine Hotels.com guest review
1 night family trip Apr 8, 2013
Lynne
US
4.0 / 5Excellent
"Great Hotel with Friendly Staff"
We had a wonderful experience staying at The Residence Inn in Coconut Grove. The service was impeccable. The front desk was very informative and friendly. The daily cleaning service was always reliable. Our room was a good size for two and we loved the daily breakfasts. Without a doubt we would come back to The Residence Inn next time we visit Coconut Grove.
Genuine Expedia guest review
Other trip Mar 25, 2013
Jen
US
3.0 / 5Good
"great location"
Loved the locale, the people that worked their were genuine and helpful. Our suite was probably much more appreciated by families with all the pull out couches and chairs and tables and a little kitchen. The two of us would have been more appreciative of a toilet that didn't back up every day and shower with some power.
Genuine Hotels.com guest review
2 night trip Mar 19, 2013
Jo
US
3.0 / 5Good
"Very nice and right in Coconut Grove"
Very nicely maintained. We were put in an old section of the hotel, with outside opening doors, but the room was nice and updated. Only complaint is that the hotel description implies that the 2nd bedroom has a queen bed and pullout sofa and we counted on that....not so. The pullout in in the living area and that was extremely inconvenient.
Genuine Hotels.com guest review
1 night trip Feb 9, 2013
Bill
US
4.0 / 5Excellent
"Walk to central Coco Grove"
Hotel is "old school" type. Room was nice but no view. Had that typical hotel mustiness. AC blew very hard into sleeping area. Furn & fixtures were nice but nothing special. Bed was soft as most are. Cleanliness was good. Breakfast was OK and crowded. Interior parking was good with gated access. Overall, not too bad for the price, but then we weren't there much except to sleep. Would return for short stay.
Genuine Hotels.com guest review
3 night trip with friends Dec 30, 2012
Jeff
US
4.0 / 5Excellent
"Upgraded to two-bedroom suite"
Although we only booked a queen room we received a two-bedroom suite. Parking is an additional $15 a day which was unexpected. Complimentary breakfast was wonderful. This hotel was within walking distance to Coco Walk area for shopping and restaurants.
Genuine Expedia guest review
Other trip Dec 9, 2012
A Traveler
US
4.0 / 5Excellent
"Beware of the $15 parking charge"
The room is large and comfortable enough, although I'd only rate the mattress as mediocre. The buffet breakfast included with the room is fabulous, the best variety I've ever experienced in a hotel. Beware of the the $15/day parking charge, to park in their cramped interior courtyard, there is no parking lot in front of the building. You either pay the $15 or park on the street.
Genuine Hotels.com guest review
1 night family trip Dec 2, 2012
Paul
US
4.0 / 5Excellent
"The best place to stay in downtown Coconut Grove"
I was staying in Coconut Grove for an event being held downtown and I stayed here for four nights. Besides the $15/night parking fee, I have no complaints. Everyone at the front desk was happy to help and the free breakfast was outstanding. The hotel was located in a safe enough area and I had no problems walking to the CocoWalk at night.
Genuine Hotels.com guest review
4 night trip with friends Nov 29, 2012
Hunter
US
3.0 / 5Good
"Good hotel for families"
Stayed in 2 bedroom suite which provided ample space for family of four. Liked the full kitchen which allowed for keeping some food and drink items during the week. Had an issue with wireless Internet access but was promptly resolved - friendly and polite treatment throughout the process.
Genuine Expedia guest review
Other trip Nov 27, 2012
A Traveler
US
1.0 / 5Poor
"Second Hand Rose"
The suite had a second hand worn furniture motif. The bed dipped in the middle and linens were so-so. The living room had one worn cat clawed lounge chair and the overall mismatched dorm atmosphere was depressing. The kitchen cabinetry was the cheapest plastic laminate dating back to the 1980's. To top it off the sliding glass doors were not remotely sound blocking. People walking by on the street 4 floors down could be heard as if they were in the room at night, not to mention all of the speeding loud cars and sirens.
Genuine Hotels.com guest review
4 night family trip Nov 21, 2012
never be back
US
4.0 / 5Excellent
Perfect location and quiet.
Genuine Hotels.com guest review
2 night business trip Oct 21, 2012
stephan
US
4.0 / 5Excellent
"They were doing final stages of remodel"
Our stay was very pleasant the staff was tremendous finishing the final stages of their remodel to the front entry into the hotel. I would definitely recommend it to a friend
Genuine Hotels.com guest review
3 night business trip Oct 20, 2012
A Traveler
US
4.0 / 5Excellent
"Viscaya"
Great location. Somewhat central to many popular areas of interest in the Miami area. The menu in the continental breakfast was not boring and the staff managed to keep it well stocked during even the busiest time of the breafast period. The room was a nice size, contained all the necessities and not so standard things as well. The parking situation is not so great, but this appears to be a Miami wide situation. I parked across the street at metered spot that did not collect until after a certain time. This worked for me. The common spaces of the hotel itself was clean, in good condition and the staff, friendly and accomodating. Extremely disappointed with separate situation where I contacted the hotel after my stay, believing I'd left something there. To date, there has been no response despite a commitment by the hotel staff, of a phone call whether the item was located or not. This is not good business.
Genuine Hotels.com guest review
1 night trip Sep 1, 2012
MGySgt USMC
US
2.0 / 5Fair
"Hotel under Renovation - Beware !"
This hotel is undergoing major renovations ( which we were not informed about by Expedia ). REnovations expected to continue for the next 6 months. Many service disruptions - slow elevator ( used by construction staff and cleaning crew ), slow internet service, cable TV intermittent ( picture froze, "no signal " ), tub water did not drain well, light over sink worked intermittently, etc.. Cleaning staff at this hotel is out of control. Could hear them yakking away ( in Spanish ) outside our room. Our room was not cleaned until after 2:30 - 3:00pm and staff left at 5:00pm. We had to forgo a room cleaning one day. Next day, requested the front desk multlple times to make sure our room was cleaned . Came back at 3:00pm to find that nothing had been done. Spoke to the duty manager who initially tried to defend by saying that staff will not enter the room if a Do Not Disturb sign is on the door ( we never used the Do Not Disturb sign ! ) . Cleaning staff supervisor came down and a big argument ensued ( in Spanish ) with the Front Desk staff, and the Duty Manager. Cleaning supervisor walked off in a huff. Lack of coordination & communication and unprofessional behavior ! Disappointed with the Marriott brand !
Genuine Expedia guest review
Other trip Oct 3, 2012
AJ
US
5.0 / 5Outstanding
"Great Value"
This is NOT a luxury hotel BUT the rooms are very spacious, sufficiently appealing and clean. The beds and pillows were quite comfortable. The complementary breakfast is very appealing with eggs, cereal, waffles, fruit, bread/bagels etc. Nice location. I rated it SUPERB because it is a superb value.
Genuine Expedia guest review
Other trip Oct 2, 2012
Steve
US
4.0 / 5Excellent
"Great Stay With One Suggestion"
My first impression of this property was when the day manager refused to accept a cash gratuity for starting my check-in process while I parked the car. Very classy. All of the staff were helpful and responsive and this made a big difference to the experience of my stay. The room showed a little bit of wear (a blemish on the mirror, a missing ironing board, a kitchen light that seemed not to be working) but I don't linger on such things because it seems unfair to me: We basically defile these places when we stay in them, and then the next person comes along and crabs about a frayed comforter, and that seems like trying to have one's cake and eat it to. There was nothing wrong with the room that didn't seem reasonable for a property that is more than a few years old. There is one thing that this property needs, though, and they need it badly: The bathrooms don't have (or at least my bathroom didn't have) an exhaust fan. This would be a very expensive retrofit but it's essential: A few hours after I took a shower and made the mistake of leaving the bathroom door open, the entire room smelled of mildew because there was nowhere for the moisture to go. The rooms smell very nice and are very clean when one checks in, so there's no concern there -- but if you stay at this property you must take it upon yourself to be hyper-vigilent about keeping all forms of dampness behind the closed bathroom door. Not ideal.
Genuine Hotels.com guest review
Other trip Oct 2, 2012
Dave_in_Gainesville
US
3.0 / 5Good
"So so"
You have to pay $15 per night just to park your car on the property, absolutely insane! The key never opened the gate to this overpriced parking either. I had to contact the front desk each time. No verification of who I was, all you have to say is " the key does not work", and they just open the gate every time. The hotel seemed to be undergoing some minor renovation so there were some obstacles to get around. the elevators are in terrible working order, slow, old, noisy and hot! The staff was not very helpful when it was time to determine where our room was. We had to ask another patron who also stated that they had trouble finding their room. we were told that we were in building three however, The buildings are not marked. We guessed and found it on the third try, go figure.
Genuine Expedia guest review
Other trip Sep 4, 2012
Family of 4
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"friendly staff and great service"
The hotel staff are very friendly and helpful.
Genuine Hotels.com guest review
2 night trip Mar 6, 2014
H. Wolfe
CA
5.0 / 5Outstanding
"Convenient to yachting regatta"
We had a comfortable two nights. A little expensive for our budget, but close to the regatta that we needed to see.
Genuine Hotels.com guest review
2 night trip with friends Feb 7, 2014
A Traveler
AS
4.0 / 5Excellent
"Excellent Customer Service"
What comes away with you from staying at this hotel is the excellent customer service and friendliness of the staff who go out of their way to assist guests. They helped us seek the lowest fare shuttle to take us to our cruise port and helped with some of our luggage; their complimentary happy hour on Wednesday is very generous. The breakfast is good value and with a beautiful light setting and seating arrangement. The rooms are clean and well maintained. They could however do with eliminating the parking fee - at $20 a day, it could add up for a long staying customer.
Genuine Hotels.com guest review
1 night family trip Jul 24, 2013
Myk
GB
4.0 / 5Excellent
"Excellent Service"
The helpful and very friendly hotel staff are their greatest asset! They helped us with looking for a shuttle service to our cruise port departure on the 4th of July. The rooms are well kept and very clean and the breakfast is very good, with an excellent setting. Wish they would eliminate or reduce the car parking fee as it does eat away at your pocket especially when you stay long. I have stayed there 2ce and will definitely visit again!
Genuine Hotels.com guest review
1 night family trip Jul 14, 2013
Miklos
IE
5.0 / 5Outstanding
"Home in Coconut Grove, Paradise found"
Excellent location in Coconut Grove steps away from CocoWalk, its vibrant restaurant scene, parks, marina and nightlife. A very short drive to Downtown Miami, Miracle Mile, and Coral Gables. 20 minutes to South Beach or 5 minutes to Key Biscayne. Just behind the Ritz Carlton and Fresh Market. Very spacious , clean accommodations, ample parking, fully equipped kitchens, complimentary breakfast and theme evenings, pool, laundry and well equipped gym. Surrounded by lush greenery and 24 hour convenient stores and pharmacies in the area. Truly, a home in Miami, by just checking in. Very courteous staff and very secured premises.
Genuine Expedia guest review
Other trip May 26, 2013
Boris
CA
4.0 / 5Excellent
"Nice"
Excellent service !! Par1
Genuine Hotels.com guest review
5 night trip Oct 23, 2012
A Traveler
GB

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Excelente..!!"
La conexión a internet es excelente, la comodidad de las habitaciones y muy buenos los desayunos..!!
Genuine Hotels.com guest review
6 night family trip Aug 13, 2015
Wendy
VE
4.0 / 5Excellent
"Nice hotel"
Nice hotel for a family break in Coconut Grove
Genuine Hotels.com guest review
9 night family trip Jul 29, 2015
A Traveler
NO
3.0 / 5Good
"Bon rapport qualité/prix pour Miami"
Localisation de l'hôtel idéal, proche de Miami Beach, Key Biscayne, ... mais au calme. Quartier commercial et très sympa (restaurants, boutiques, animation...) de "coconut walk" accessible à pied. L'hôtel est bien équipé, mais la chambre sentait très mauvais (humidité, non aérée). Plusieurs petites piscines, pas très propres (pop corn qui flotte, plusieurs jours de suite), et linge de toilette (en chambre) et serviettes de bain (fournies à la piscine) en quantité limitée. Le personnel est serviable, le petit déjeuner correct, même s'il faut jouer des coudes le matin. Parking payant, mais c'est malheureusement très courant à Miami, contrairement aux autres villes de Floride.
Genuine Hotels.com guest review
3 night family trip Jul 25, 2015
Sandrine
FR
5.0 / 5Outstanding
"É um ap em Miami"
Hotel fica longe da praia, mas me surpreendeu pelo tamanho dos apartamentos , limpeza e café da manhã , há um estacionamento público na esquina por u$5 por noite (o do hotel é u$24) . Nota 10
Genuine Hotels.com guest review
3 night trip with friends Jul 31, 2015
RICARDO
BR
4.0 / 5Excellent
"bien situé et bien équipé"
Vacances en famille.hôtel bien placé et bien équipé. Bémol piscine très petite
Genuine Hotels.com guest review
4 night family trip Jul 29, 2015
alessandro
FR
5.0 / 5Outstanding
"Excelente!"
Amamos o hotel. Quarto super confortável, funcionários atenciosos, simpáticos. Voltaremos com certeza.
Genuine Hotels.com guest review
3 night family trip Jul 21, 2015
Jalice
BR
4.0 / 5Excellent
"Quarto muito grande!"
Hotel perfeito para viagem em família, um dos quartos mais amplos em que já estive.
Genuine Hotels.com guest review
2 night family trip Jul 18, 2015
JAIR
BR
5.0 / 5Outstanding
"angenehmer Kurzaufenthalt"
Ganz toll war der kostenlose Dinnerabend mit Tacos zum Sattessen und frisch gezapftes Bier und Wein sowie Softdrinks. Frühstück war ausgezeichnet mit viel Auswahl
Genuine Hotels.com guest review
1 night family trip Jul 20, 2015
A Traveler
DE
4.0 / 5Excellent
"Confortavel"
Quarto muito confortável , com uma cozinha completa inclusive com utensílios. Gostamos que tem varanda , podendo assim abrir a porta que dava pra um terracinho . Hotel recém reformado, dentro dos quartos tudo novo, mas não gostei dos corredores que eram abertos somente um elevador para hospedes e funcionários e no Lobby apesar de bem mobiliado a área do café da manha em alguns dias não comportava a quantidade de hospedes ,era muito escuro mesmo durante o dia me incomodava não ter luz natural ,principalmente no café da manha , que era muito completo com dois pratos quentes vários tipos de paes , frutas, iogurte, cereais, sucos, wafle com varias opções de cobertura uma delicia. Funcionarios muito educados e prestativos inclusive todas as manhas o gerente ajudava pessoalmente as copeiras, somente a piscina que era muito pequena e antiga com a agua quente devido ao calor de julho em Miami. Gostamos do hotel e principalmente do bairro que e lindo.
Genuine Hotels.com guest review
24 night family trip Jun 24, 2015
Helenice A do
BR
3.0 / 5Good
"Familieferies 5 pers."
Ok hotel. Fantastisk morgenmadsbuffet, men vi manglende en altan!
Genuine Hotels.com guest review
2 night family trip Jul 17, 2015
A Traveler
DK
4.0 / 5Excellent
"Interessante"
Atendeu às expectativas.
Genuine Hotels.com guest review
3 night family trip Jul 13, 2015
Jose
BR
5.0 / 5Outstanding
Une nuit de passage dans résidence très confortable et bien insonorisée . A deux pas d'un quartier très vivant.
Genuine Hotels.com guest review
1 night romance trip Jul 10, 2015
marie France
FR
4.0 / 5Excellent
"Quartos confortaveis"
O quarto do hotel é bom mas externamente o hotel é muito simples, quando cheguei me assustei com as condições do hotel ,mem parecia ser da rede Marriot ,apenas uma pequena piscina ,mas o quarto e confortável e o bairro fica perto de tudo apenas 10 a15 minutos ,enfim tirando a aparência externa é um bom hotel.
Genuine Hotels.com guest review
1 night family trip Jun 24, 2015
Marisa bourg
BR
4.0 / 5Excellent
"Good for family's"
Nice, quet and clean. Kitchen was really good. Good for family's.
Genuine Hotels.com guest review
8 night family trip Jun 9, 2015
Pertti
FI
4.0 / 5Excellent
"Boa estadia."
Bom hotel. A aparência do corredor para os apartamentos não é muito boa mas o quarto é amplo, confortável, com uma cozinha toda equipada e limpo. Só tem um elevador e o mesmo é bem lento.O estacionamento é pago mas pode deixar o carro na rua (pagando 1,50 a hora mas é free das 2:00am as 10:00am) ou no estacionamento da esquina ( não vi o valor da hora).Café da manhã com frutas, cereais... muito bom. A única coisa que me incomodou foi que as funcionárias da limpeza davam uma leve batida na porta e iam logo abrindo e entrando de quarto adentro, muito chato. Uma dica é sempre que entrar colocar a trava de porta.
Genuine Hotels.com guest review
3 night romance trip Jun 13, 2015
A Traveler
BR
3.0 / 5Good
"Bien ubicadas pero muy encerradas"
Las habitaciones son muy oscuras y tienen poca posibilidad de ventilación
Genuine Hotels.com guest review
4 night family trip Jun 12, 2015
Jose Wilson
CO
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