Nice hotelGenuine Hotels.com guest review
"Would like to have stayed longer"
My wife and I stayed at Grand Plaza Hotel for a Valentines day trip. We had a little mix up with the booking, but the hotel more than made up for it. I wish we could have stayed longer to take advantage of the hot tub and pool. The breakfast buffet was pretty good and all of the staff were nice. I hope all of the renovations are completed for our next […] stay. Read moreGenuine Hotels.com guest review
It was alright, exzcept for the banging on the pipes at 1 o'clock in the morning.Genuine Hotels.com guest review
Stay was fine but reservations were confused Desk clerk blamed Hotels .com however I reviewed my copies and they were right When I tried to explain it to him he didn't understand my point at all. It made for some very difficult times for the kids. Especially after I had put lots of time into organizing it so well. Reservations were made after multiple […] phone calls to your hotel and to hotels .com Just wasn't quite fair to pay that rate and not get what we ask and set up to get. Read moreGenuine Hotels.com guest review
"Close to Tanger"
My adult daughter and I stayed here for a shopping getaway weekend. I was very impressed with this hotel! Complimentary breakfast was hot buffet style and excellent, rooms were perfect, staff was so very friendly, courteous, and helpful! We will definitely stay again!Genuine Hotels.com guest review
Hotel Is Great! We Will Definitely Consider Booking There Again. Rooms A Bit Small, But Breakfast And Restaurant Were Excellent!Genuine Hotels.com guest review
This was our first stay @ this hotel and we were very pleased. It was very peaceful, clean, & GREAT location. Indoor pool, spa area is great for cold weather. And, they had a super buffet breakfast each morning until 10am - on the 9th floor overlooking Branson! We will be staying here again, & recommending this hotel to friends & family as well.Genuine Hotels.com guest review
We liked everything from the complimentary breakfast which was very good and much better than expected. Bar was nice and good service. Found a few hairs in bathroom but not in sink or shower. Parking lot was very hilly and parking was very limited for the portion not on the huge hill .Genuine Hotels.com guest review
we checked in on a sat. night and at 8:30 in the morning housekeeping was knocking on our door to see if we left yet. i told them i thought check out was at 11 they left and came back at 9:30. the front desk employee gave me no infi at check in. i had to ask him what time check out was, where and what time the pool closed. is there a breakfast and how […] much and where is it located. Read moreGenuine Expedia guest review
"Nice and cozy"
Everything about our stay was very nice, the lady the front desk was very helpful an courteous. Our stay was nice the room was cozy an comfortable.Genuine Expedia guest review
Very nice hotel, yummy breakfast, nice staff. If you have trouble walking there is a pretty steep hill to walk to get to main strip. Otherwise sits off the main strip just far enough to feel you're not part of the crowd.Genuine Hotels.com guest review
"Great place to stay and play!"
The hotel was very close to the attractions and the outlet mall! Room was big and comfy! Staff was very pleasant and friendly.Genuine Hotels.com guest review
"Great room for the value"
For a quick getaway from Kansas City, this was perfect. Great location in the middle of the strip. Close to outlet malls and just a few minute drive to our show (Pierce Arrow). Mirrors dominated our room's decor. Nice continental breakfast in the morning. We will look to stay here again in the future.Genuine Hotels.com guest review
"Nice place to stay"
I thought this was a great hotel. I was surprised at the breakfast. It was a hot one with eggs, pancakes and much more. The restaurant was clean and the staff was quick to clean your table, but didn't rush you out. We enjoyed some coffee together. The hotel was close to area venues and we liked that. We had a wonderful stay.Genuine Expedia guest review
"ROOM NOT CLEANED ONE DAY."
We left our room early Sunday morning and returned about 2:30. I went down to the front desk to report that our room was not cleaned yet. The front clerk said that possibly they had not made it to the first floor yet. We returned about 5:30 and our room was still not cleaned. I called down to front desk and said my room was still not clean, she said […] the cleaning staff had left, so I asked for clean towel and to speak to a manager and she said she would send towels but no manager was available that I would have to talk to them when I checked out the next day. When I check out, I did talk with the manager and told him how disappointed I was and that I had never stayed at a hotel that had not cleaned a room before and what would he do about it. HE said he would check with housekeeping and call me back and possibly adjust my account. I never heard back from him. I HAVE NEVER STAYED AT A HOTEL THAT DID NOT CLEAN A ROOM AND I CAN'T STAND FOR SOMEONE TO SAY THEY WILL DO SOMETHING AND NOT FOLLOW THROUGH LIKE RETURN A CALL AND NOT DO IT. I WILL NOT BE STAYING AT THIS HOTEL AGAIN NOR WILL I EVER RECOMMEND THIS HOTEL TO ANYONE ELSE. We stayed at a Marriot on the way to this hotel in Little Rock that was 1/2 the price and the service, decor and cleaniness was much better than this hotel, so take note from other places... Read moreGenuine Expedia guest review
"Great Place to Stay in Branson"
We had a junior suite and the room was great. It was just my husband and myself and we thoroughly enjoyed the room. Hotel is close to all of Branson's activities. The breakfast was very good and the view from the 9th floor each morning was very nice. I would have liked to have had some fresh fruit rather than the canned fruits they had available but […] it was a great breakfast with many options. Bacon would have been a nice choice occasionally too instead of just sausage one day and ham the next. The steps would have been an issue had they not had a level place on one side of the hotel where you could load and unload people/bags. We learned very quickly how to avoid the strip at peak show times by using alternate back routes. The did not have our reservation when we got there, but very quickly were able to accommodate us with the same type room we had booked through Hotels.com. Staff was friendly and accommodating. Enjoyed our stay very much and will stay there again!!!! Read moreGenuine Hotels.com guest review
"Very nice place to stay"
Unusual front desk checkin but when you think about it, it is built on the side of one of these awesome Ozark mountains. The room nice, the hotel staff very friendly and helpful, and since we only stayed one night, we didn't use the pool or other extras that were offered. The restaurant was great with a view that was very pleasing and relaxing. The […] breakfast the next morning -wow is all I can say. Read moreGenuine Expedia guest review
"OK for a 2 Star Hotel"
WOW, where do I start? First, where the heck is the front door? No signs down the alley to get to the hotel and no arrows to show you where the front door is. I Showed up at the back door and realized I had to drive around and down to the front, checked in, had to drive back up to the back door to go to our room. Then there was no parking space back […] there and had to drive back to the front door and walk up 2 flights of stairs to get to the lobby. Second, are there any employees not cutting up behind the front desk? Besides the front desk the only employees I saw were the Bus Boys at the free breakfast. Third, in a double "mini suite" only 2 small thread bare towels (about 18" x 36", but I did not measure them). Really!!!! One of these towels was not enough to dry off with and had to use the hand towels to finish drying off, then we were out of hand towels as well. Forth, I like ice, and ice was available. My ice bucket was not cleaned or the plastic liner changed in the 3 days we stayed. Fifth, you people have been watching too many of the 60's and 70's shows. Where is the security? This is 2013. It's sad to say but the world is not as safe as it use to be. We came and went at will and no one knew if we were staying there or not. Maybe you have cameras throughout, but no visible sign of security anywhere. No locked doors late at night. Value.....Same as Hotel 6 at $40/night. Read moreGenuine Expedia guest review
"Shopping for Grayton"
It was great. Hotel had an awesome continental breakfast.Genuine Hotels.com guest review
"Surprise last minute stay"
I really enjoyed my stay at Grand Plaza Hotel. I live near Branson and am there often. I took one of my children on a last minute trip, and walked in to the hotel. The room price was more than what Expedia could provide, so I sat in the lobby, got my room from Expedia, and walked back up to the counter. 1. The exterior of the building is tired. The […] parking lot is a little difficult if you have walking issues. 2. The lobby was very nice 3. The room was really nice 4. The free breakfast was amazing. I would definitely stay here again. Read moreGenuine Expedia guest review
"nice hotel close to atraction,shooping,and etc."
very enjpyable stay,would encourage other to book,will stay there in the future.very clean,good hot breakfast,good parking.Genuine Expedia guest review
Room was nice enough. Air conditioner never cooled as low as we like. Free hot breakfast was great. Crowded, but great. I think the rooms are a bit noisy. I sleep with white noise so I didn't hear anything until I turned it off.Genuine Hotels.com guest review
"Nice hotel close to 76"
The staff was friendly and helpful. They gave us lots of information on the differnt shows and even offered to book for us. Anything we needed they tried their best to accomidate us.Genuine Expedia guest review
Great family hotel near everything. The restaurant is especially good. We had the prime rib and it is excellent. Staff is very friendly and helpful.Genuine Expedia guest review
Great Hotel. Staff and room Super!!!! Must place to stay!!!!Genuine Hotels.com guest review
"Great hotel for families"
This is the third time my family has stayed at the Grand Plaza Hotel Branson. We really enjoy staying here because it is clean and pleasant. The complimentary breakfast is fantastic and the breakfast room has been remodeled over the last year; it is really lovely. It is hard to find a clean, safe, but aesthetically pleasing hotel room for under $100 […] these days. This hotel has met those requirements for us, though, and we will continue to stay there when we go to Branson. Read moreGenuine Expedia guest review
The room was small but nice. The help desk staff were very friendly and helpful. We were able to get discount tickets to the show of our choice through the help at the Grand Plaza. The breakfast the next morning was very good. We have stayed here before and will again.Genuine Hotels.com guest review
"Nice and cozy hotel"
I stayed at this hotel last yr because I had a Groupon and it was ok but there seem to have been some improvements since then. It's a little nicer and cleaner. Room looks like it was renovated some. Staff have always been nice. There is a hot breakfast that beats any continental breakfast. It's conveniently located walking distance from Tanger Outlet […] Mall. I think this is my new spot! Will definitely recommend! Read moreGenuine Expedia guest review
Wet carpet from a leak in the room so the maintenance had to place a utility fan to help dry it. Cleanliness is a big issue & the hotel failed. The breakfast was on the 9th floor & the elevators were slow.Genuine Hotels.com guest review
"Convenient and great location."
Very nice!! We enjoyed our stay. We will return to this hotel with our next visit!Genuine Hotels.com guest review
"Nice and close to shopping and Shows."
Very nice. Was there for the Miss Branson Pageant 2 weeks before and decided to go back. Enjoyed our stay . Thanks. Wonderful Breakfast.Genuine Expedia guest review
need more parking space!! Need an exhaust fan in the bathroom. slow elevators.Genuine Expedia guest review
"Decent rooms but not the friendliest staff"
The room was decent, though there were no sheets, blankets or pillows for the sleeper sofa in the room. We asked for them at the front desk after check-in, but they never came. In the evening, after we got back to the hotel, we called again, just to be told that they never received our request and we had to wait until they could find some. They just […] were not very friendly throughout the stay. The room was OK, but the sleeper sofa is very narrow and sleeps only one adult, so plan accordingly. The free breakfast buffet was decent - typical hotel fare but in a nicer setting than most 2-star places. Overall an OK stay. Read moreGenuine Expedia guest review
"A Great Hotel"
This hotel is the best. Nice clean rooms, great beds, clean bathrooms with bath mat in the shower to prevent falls. Rates are reasonable. Staff is professional, helpful, and friendly. We would recommend this hotel to everyone. We especially liked the top floor bar and restaurant.Genuine Hotels.com guest review
"Nice hotel close to Branson strip"
We spent two night at the Grand Plaza. It is in a good location. The hotel seems really quiet even though it was busy. The beds were a little firm for our tastes but the room was nice. The bathroom had a strange urine smell even though it looked clean. We left a note for housekeeping to check it out. For some reason, the room also was extremely humid […] even though we were not close to the pool. The breakfast was very good each morning and the staff was working hard to keep everything stocked and refreshed throughout the morning. Overall this was a nice hotel, but we probably would not plan to stay again because of the comfort of the beds and the humidity. Read moreGenuine Expedia guest review
I enjoyed itGenuine Hotels.com guest review
"Great hotel, close to shopping."
Stayed for just one night. We went to Branson for a day of shopping and a show. The hotel was extremely easy to get to and was right across the street from the Tanger Outlet Mall. We were able to stay off the strip, and reach our destinations very easily. If you have been to Branson you understand how the strip can become a parking lot. The hotel staff […] was terrific and friendly. Our room was roomy and clean. The bed was extremely comfortable. Read moreGenuine Expedia guest review
This hotel is very family friendly with a great location to everything. We had a great time the rooms were clean and the Breakfast was good. We will stay at this hotel again and would recommend to anyone.Genuine Expedia guest review
For the price of the room was great. Had a king size bed, 2 tv's, a sitting area. The room was very nice. The only down fall is checking out. Its not the employees, its the elevators. They only have 2 and are packed full. We waited about 30 minutes and then I took one elevator and my wife took another in order for us to get down stairs.Genuine Hotels.com guest review
"Very nice hotel"
When we checked in the front desk staff was very nice as friendly. After we got to our room we even received a phone call to ask if our room was ok. It was very clean and the bed was very comfortable. We will be staying at this hotel again for sure.Genuine Expedia guest review
I've stayed at several Branson Hotels and this one rates among the best I've stayed in. We stayed in a jr. suite, and it was very comfortable and cozy. The lower parking lot isn't for the elderly or handicap, but hey it's the Ozarks and hills are the norm. Would definitely stay again. Elevators were the only real issue. (Small & Extremely SLOW)Genuine Hotels.com guest review
Hotel was excellent. Breakfast was great. Location close to everything. No complaints.Genuine Hotels.com guest review
The Grand Plaza was AMAZING! The staff was very helpful and accommodating throughout our stay. The room was nice and comfortable...maybe a little cramped to accommodate three people who each had large suitcases, but nothing too inconvenient. I also can't leave out the breakfast buffet - it was delicious with a large variety, including something for […] everyone each day. We all enjoyed our stay here...it really made our vacation fantastic! Read moreGenuine Hotels.com guest review
It's my frist time went to Breson, and I was satisfy with working togheter with this Hotel, and for sure I will choice Gran Plaza Hotel again.Genuine Expedia guest review
"Hotel Grand Plaza"
The hotel was very nice and the room was clean, and the breakfast was awesineGenuine Expedia guest review
The hotel looked and smelled very clean upon entering the lobby. That continued up the elevator, down the halls and in the room. It was very quiet and comfortable. The lobby staff was very friendly. We really enjoyed the mini king suite. Two televisions let some sleep late and the others be entertained. The location made it easy to get in and out to […] travel around Branson. Will for sure stay here again on my next trip to Branson. Read moreGenuine Hotels.com guest review
"Great hotel in Branson"
We stayed in King mini suite. 2 flat screen tvs With separate sitting area. And a mini fridge. Room was great.Genuine Expedia guest review
"Branson Grand Plaza Hotel June 2013"
Hotel very nice, comfortable, and clean. The one issue I had was with my door being left open all day, the cleaning staff and gone in and cleaned and did not secure my room when they left. When I spoke to the Manager he wanted me to speak with the Cleaning Supervisor-I felt that was his responsibility.Genuine Expedia guest review
"quiet and relaxing"
we wanted a short getaway just to relax and unwind. Grand plaza is a nice quiet and accommodating hotel. It is centrally located and has an easy back way in to go around high traffic areas. The staff will do anything to help make your stay as pleasant as possible. The front desk can also get whatever show tickets you would like and good seating also. […] Would highly recommend to everyone. Read moreGenuine Expedia guest review
"King mini not so sweet"
Reserved king mini suite expecting couch in living area and found a pullout chair, not big enough for two children. Additional fee for rollout bed and barely enough room for it to be unfolded.Genuine Expedia guest review
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