"Great if you need to be near DFW"
I needed to be near DFW for an early flight. This was good for that purpose.Genuine Hotels.com guest review
"@ CS DFW North"
It okay at best. The beds were the best part if this stay. The shuttle service needs some serious attention! Very sparatic and do not meet the time line as stated. Traveled with a family of 5 from Europe, late arrival, lots of bags, and had little flexibility in getting the shuttle there in a timely manner. We waited 43 minutes from the 15 minutes as […] stated. Fail! I understand it's a courtesy, but be realistic as well. Breakfast was good, service at the front desk was good, and the condition of the hotel was okay. I would stay here again, only if I don't need to be picked up at the airport. Read moreGenuine Hotels.com guest review
"Not as good second time around..."
I stayed at this particular hotel a few months ago and had a terrific experience! The bed was comfortable, it was roomy, etc. Upon arriving this time, I checked into my room and turned on the A/C. I noticed nothing happened. So I called the front desk and they told me to lower the thermostat and it should come on in 10 minutes. I then left for 2 hours. […] When I came back, it still wasn't cooler than when I left. I called the front desk and they switched me rooms. The thermostat in the next room worked decently. When arriving in my new room I noticed two cigarette burns in the carpet about a quarter to a half dollar in size. I also noticed 2 stains on the bedspread. And the last night while laying in bed, a small bug was crawling on me. I got the bug in some tissue paper and flushed it down the toilet. I informed the front desk of these problems when checking out and the manager enrolled me in the Choice Privileges reward system and put 5000 points in my account for a free night's stay. Read moreGenuine Expedia guest review
We had meetings in both Dallas and Ft. Worth; this hotel location was perfect!!Genuine Hotels.com guest review
"Clean room and hotel with great bed."
Clean room and hotel with great bed. Very comfortable. A great deal.Genuine Expedia guest review
My stay was very nice and relaxing. The King room I stayed in was very nice, clean and comfortable. I was told that I could check in early by the Hotel but was told that I could not when I got there by the Employee. Did not like that Room service showed up at 5pm. We went out all day and wondered why our room was not serviced during morning or afternoon […] like we were told. Besides those two things everything else was good. No regrets on my choice of Hotel. Read moreGenuine Hotels.com guest review
It was fabulous! I didn't expect it to be as nice as it was. We were really impressed with the site and comfort of our room and the breakfast was off the hook! Really nice and comfortable - especially if you have kids!Genuine Expedia guest review
"Nice hotel right next to DFW"
Overall it was good...no restaurants in walking distance.Genuine Expedia guest review
"If your in a rush"
Not bad at all. The team member in front desk did great . Thank youGenuine Hotels.com guest review
"Very Courteous upon our late arrival."
Very nice suite, staff was awesome- food was very good, lite and many options..Genuine Expedia guest review
I was disappointed in the experience for the nightly rate. For that price i should have recieved much better service. The first night I returned from meetings my room key no longer worked. I had to go and get that reprogrammed. After I walked in (from having my key fixed) the room had not been cleaned at all. It was already past 9pm and pointless for […] the maid to clean it but i did not have clean towels etc to use the next morning. Then on the 3rd morning of my stay all the TVs went out in my room and when i went down for breakfast the kitchen area to sit and eat was about 90 degrees. Very uncomfortable. When i wanted to complain to the manager it was expressed to me he is only there from 10-5 and takes a lunch (tried to catch him at that time). If only all of us could work a 6 hour day. No one at the front desk was 'authorized' to provide a discount or discuss these issues with me because it needed to be addressed to the manger- who was never there. Read moreGenuine Hotels.com guest review
"Close to dfw airport"
This hotel was clean and comfortable with the exception of the sleeper sofa bed. The staff was very helpful and kind.Genuine Expedia guest review
great customer service and very courteous.Genuine Hotels.com guest review
"easy to find"
We traveled to Texas from another state and wanted to stay near 6 Flags. We have been to Texas before and found the traffic and exchanges to be challenging but the travel directions were quite easy to follow. We also were able to make connections to anywhere we wanted to go from Comfort Suites without any problems. It is really "easy on easy off" from […] the interstate. We also appreciate the attention to detail on the breakfast. There was fresh product brought out to the eating area at 9:30 even though breakfast ended at 10. This has not been the case at other hotels where we have stayed. I gave the hotel facilities a 4/5 because the fire alarm went off before 8 am which was unnerving. No explanation was given but a fan near the kitchen gave us a hint. Read moreGenuine Expedia guest review
My husband works at Grapevine Mills and we live in Rockwall... Since the kids were away for the weekend I decided to get a room closer to work. It was great!!! If I had to complain it would be the elevator, lol, it's small and not sure conditioned. Seriously, it was a great hotel and a great stay. The staff was allvery , check in was incredibly smooth […] and we didn't have any issues. ***** Read moreGenuine Hotels.com guest review
"Great place for a short stay."
We stayed here because it was close to DFW. Clean, free airport shuttle & free breakfast. Pool is small, but it works.Genuine Expedia guest review
Great hotel that came with a good price. The only thing I didn't like was that there was a dead bug in the bedroom. A little dirty.Genuine Expedia guest review
"don't stay here if you need to take the shuttle"
Nice rooms, large comfy and and relaxing but not enough staff to coordinate the one shutterly and no less than 100 empty beer cans at pool. Staff could care less about problems with shuttle (over an hour wait) said that they have lots of complaints but just one shuttle. We were on hold 25 minutes waiting to tell them which terminal we were at.Genuine Hotels.com guest review
"Not a good experience"
The staff is in dire need of hospitality training.Genuine Expedia guest review
It was good, internet was fast room was fine place was quite.Genuine Expedia guest review
We stayed here before an early flight out. Perfect location. The hotel was very clean and modern. Since we were traveling with kids it was so nice to have that seperate living room with a door. The beds were comfortable and the shower pressure was awsome. And this hotel was cheaper than most others around it.Genuine Hotels.com guest review
"Very Comfortable indeed!"
The hotel staff was very nice and efficient. The room itself was great. The bed and pillows were the best ever. I sank right in and relaxed!Genuine Expedia guest review
Canceled flight! It was nice to have a nice place to rest overnight! Very clean and comfortable!Genuine Expedia guest review
Everything was great - from the SPACIOUS room, to the morning breakfast, to the convenience of where I was placed when I checked in, to the parking. It was all GREAT! A+++!Genuine Expedia guest review
Most comfortable hotel bed we have stayed in for a while. Very personable desk clerk,Genuine Hotels.com guest review
"Convenient to DFW Airport"
Within a few minutes from DFW Airport. Restaurants, Grapevine Mills Mall are within 3-4 miles. Hotel is an older property then some, but room had been updated, but the bathroom still needed some work, tile was coming loose from the floor. Other than that, it was all right.Genuine Hotels.com guest review
Hotel was nice & conveniently close to airport. Good overnight stay. Whataburger was good. Just down the road. Continental breakfast was nice. Front desk super nice & helpful. Would stay again for an overnight.Genuine Hotels.com guest review
"decent people and property"
very good only down side is nothing close by in walking distanceGenuine Hotels.com guest review
"Nothing but good remarks"
We checked in to find an above average room. It was very clean and accommodation were fantastic. It had a fridge in room. The breakfast bar was also nice. I will go back if I need another room near the airport.Genuine Hotels.com guest review
"Close to DFW airport"
We recently stayed at Comfort Suites DFW after flying in late one night before heading out to a week long road trip. The hotel was clean, the staff were helpful, it was close to the airport and the breakfast was great. We decided to stay 2 additional nights on our return trip.Genuine Hotels.com guest review
Staff are nice. Rooms are clean and spacious. Breakfast are good. Airport is nearby. Overall experience is great! :)Genuine Expedia guest review
"Overnight quick and easy"
Clean rooms with an easy shuttle to and from the hotel. Would recommend this spot to anyone needing this before arriving at their final destination.Genuine Hotels.com guest review
Very clean, quiet, and spacious rooms. The bed and pillows were very comfortable. And the service was professional, polite, and helpful. Thank you for a good nights sleep.Genuine Hotels.com guest review
"Close to airport, good value for money"
We used the shuttle twice and had no issues with timing etc. Breakfast was good, waffles, toast, bagels, eggs and bacon available along with the usual. Comfortable room with separate sitting area, two tvs. Nice, clean, friendly staff.Genuine Expedia guest review
This is one of the nicest hotels I have stayed at. Everything was Great. Highly recommend. Thanks Tom CGenuine Hotels.com guest review
"Convenient hotel that is near DFW airport."
I was worried about the airport noise but I didn't hear a thing. Clean, safe, and great for business based on how the room is set up with large desk and area for meeting!Genuine Expedia guest review
"Nice hotel close to airport."
Stayed here on a recent trip to Dallas. We got in later in the evening so wanted a hotel not too far from airport. This was a nice hotel. The place was clean and nicer than I expected. No complaints. Would definetly stay here again.Genuine Expedia guest review
"I would come next time"
The room is so comfortable, good color and new, nice bed and pillows. We slept so good, and missed our breakfast. That's never happened before. lol... If you book here, remember to make a call to ask the shuttle. Location is fine, there's a Danny's and food mart just near by, we walked there to have dinner.Genuine Hotels.com guest review
"OK Hotel close to the airport"
When we checked in the person at the front desk was not friendly. We asked about eating places nearby and he pointed in the direction we should go. Maybe he just started this job and had no idea what was in the area.Genuine Expedia guest review
Clean and quiteGenuine Hotels.com guest review
EXCELLENT WILL BE BACKGenuine Hotels.com guest review
"NASCAR race accommodations."
The staff and facility were really good other than the manager refusing to honor the cancellation for one night that we had made on 3-14. He said that the credit card was going to be charged again for the refunded night and that if that wasn't satisfactory, the entire weekend would be cancelled, because it was a very busy weekend and he would have no […] problem re selling the entire weekend. Thanks to Expedia, he did not re charge the Friday we had cancelled. Read moreGenuine Expedia guest review
"Pleasant stay at this hotel"
We enjoyed our 2 night stays. Nice room, quite and friendly staffGenuine Expedia guest review
"Great place for race fans"
We had two rooms for the NASCAR races April 4-6. When we thought the races would be rained out on Sunday, we were able to extend our stay till Monday with no problems. Everything was very good. The rooms were very comfortable. The food was good. Most of all, it was easy to get to and from Texas Motor Speedway.Genuine Hotels.com guest review
Breakfast was less than expected based on earlier reviews. It took an hour to be picked up. My family who came on the next flight took a taxi to the hotel.Genuine Hotels.com guest review
"Nice affordable hotel near DFW airport"
The place was conveniently located from the airport, the hotel has a shuttle that picks up and drops at the airport. For pick up you need to let know the front desk, shuttle runs every hour from the hotel to airport. Clean room, quiet and nice. Would pick this place again. Chose this hotel as we needed something closer to the airport. Didn't explore […] out much of the neighborhood as we stayed only for the one night. The breakfast in the morning was good enough - waffles, juices, cereal, eggs, toast, coffee, all complimentary. Read moreGenuine Hotels.com guest review
We weren't happy that the pool wasn't open @ all while we were there. Living in Indiana, we were looking forward to just lounging by the pool but couldn't because we were told upon arrival that they didn't open the pool until April. We were there the week of March 24th. Also, one of the days that we were there we left early one morning to spend the […] day in Dallas & when we returned our room door was left open. We are assuming that housekeeping went in to clean and forgot to shut the door once they were done. We immediately contacted the front desk and searched the room for anything missing. Nothing seem to be missing, however, it was a little creepy. Read moreGenuine Hotels.com guest review
"Excellent hotel for the price"
Compared to the hotel we stayed at in NC on our layover at the beginning of the trip for $4 less, this hotel was most excellent. My only complaint was that the shuttle only runs once an hour, and our morning trip back to the airport was packed.Genuine Expedia guest review
"Business trip for a conference"
I was pleasantly surprised by this hotel. I stayed in a King size room on the first floor and it was very spacious and clean. Even though this hotel is right under the flight path for incoming flights, I did not hear anything for the 2.5 days I was there. If you are going to fly out of DFW and need to park, the hotel is right next to a long term/short […] term parking lot. Read moreGenuine Expedia guest review
"clean and convenient"
As a brief stop over before a flight, the staff were very pleasant,room was clean,breakfast was good,and convenient,reliable transportation back to airport.Genuine Hotels.com guest review
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