"Toilet didn't work"
Good place to sleep except the toilet didn't work. I was late so we used the Ice Bucket to fill the tank. Told the front desk I the morning, they said they'd fix it.Genuine Hotels.com guest review
We stayed here to pick up somebody from the airport and loved it. We loved the cookies in the lobby, didnt get to eat breakfast but it looked great! Will definitely stay here again, the only complaint was the shower, very low water pressure from the shower heads.Genuine Hotels.com guest review
"Clean, Convenient, resonably priced."
Our room was ready when we arrived a little earlier than check in which was refreshing after a long drive. The desk clerk apparently wasn't having a "happy" day, she was not rude, but by no means "welcoming", however, we entered a nice, clean room which was very quiet (I was concerned being so close to Airport)--we were not bothered with outside highway/Interstate […] traffic or airport noise. It was convenietly located to most all attractions we attended during our stay (Opry Mills Mall, Opryland Hotel, Grand Ole Opry, and American Pickers Museum). The rate was reasonable, breakfast was nice. We will definately consider staying at this hotel on our next trip to Nashville. The only thing to complain about (which wasn't much)... the knob on the mini frig cabinet was missing---extremely difficult to open... shower water pressure wasn't good at all. Read moreGenuine Expedia guest review
Myself and co-worker booked the double room and found that the bathroom is very small, but that would of been ok if they at least had another mirror in the room so this way 2 people can get ready without having to share the tiny bathroom. Also the wireless internet service was not efficient and and only had 1-2 bars of service. Called and spoke to […] staff and was told that they had no problem with the service, so basically oh well that we didn't have any! Told the front desk again the next day, but still same issue and no call from their IT or even to check and see how it was working, so needless to say, without a wireless card, you had no interenet and needed it for work since this was a business trip. Read moreGenuine Expedia guest review
"This is great"
this was great stay the night leave your car, "small fee" get breakfast ,give you a ride to and from airport. print out your boarding passes,check in for flightGenuine Expedia guest review
"Nice hotel close to the airport."
I was in Nashville for a wedding and this hotel worked perfectly as a home base. Nothing was spectacular about the hotel, but everything was good. The location is very convenient - it's close to the airport, and a good spot to get around town from. The room was clean, and everything worked. The breakfast was pretty standard fare, and overall I had no […] complaints. Read moreGenuine Expedia guest review
"needs some attention"
Helpfully close to the airport, with convenient shuttles driven by cool folks. Room itself had multiple non-working plugs, wifi was iffy, and very little water pressure in the shower. Comfortable bed, though.Genuine Expedia guest review
we stayed for one night passing through. Nice place to stay close to the airport.Genuine Expedia guest review
Breakfast was not included. It cost $8.99 per person to have a breakfast type buffet that would be free anywhere else.Genuine Expedia guest review
"Nice Hotel. Close to the airport"
The overall experience at this hotel exceeded my initial expectations. I will be staying at this hotel again the next time I travel to Nashville.Genuine Expedia guest review
"Convenient to our location"
Knob was broken on dresser on credenza door that held the refrigerator. Called to have fix and no sooner than they left it came off again. Eating area in lobby was too small. Sidewalk entrance and dirty. Bathroom was too small.Genuine Expedia guest review
"Nice hotel overall"
We were in town for a concert downtown. This hotel was close to the expressway and about 20 min. from downtown Nashville. Parking was terrible but free. The room was clean and comfortable and surprisingly quiet despite being an airport hotel. Great for an overnight stay.Genuine Expedia guest review
All in all, a good hotel near the airport for the price. Somewhat shady area of town, but I wasn't too concerned. My only complaint is there was a blood colored stain in the carpet. It wasn't blood, but still a bit gross.Genuine Hotels.com guest review
Only issue we had was we could hear the traffic and sirens. We were located on the front side of the hotel.Genuine Hotels.com guest review
Hotel location was great for our early flight out and the complimentary shuttle was great. Our room was clean and the bed very comfortable. We had to catch the first shuttle at 6:00am, so they opened the breakfast early, so that we could have a cup of coffee and a danish before we took off, nice touch.Genuine Hotels.com guest review
Very Easy to get to the airportGenuine Hotels.com guest review
Parking was inconvient but the hotel was wonderful.Genuine Expedia guest review
I stayed in two different rooms during an 8 day stay. The door to the king suite had a 1/4" gap at the bottom 1/3 of the door which I could see through when the door was closed. The door frame was not plumb. Location is great for airport or I40 access. NOBODY likes the low profile sinks in the bathrooms. Kept getting splashed and they didnt drain well. […] Rooms were clean and beds were comfortable. Nice having a refrigerator in the room and a store next to the hotel. Read moreGenuine Hotels.com guest review
"Good for one night"
My room wasn't super clean but acceptable enough for a one night stay. The continental breakfast, while hard to complain as it is free, was below my expectations. The staff were friendly and helpful. There were a decent selection of restaurants in the area.Genuine Expedia guest review
"Pretty good for the price"
Pros: Big room, right off the freeway, cookies, friendly staff. Cons: Tiny parking spaces, electrical outlets had issues. Other than that, its the same as any hotel.Genuine Hotels.com guest review
"Good breakfast served"
The parking lot is very small and crowded, and I ended with parking my car in different place than around the Country Inn & Suites. Obviously it was not a good experience.Genuine Expedia guest review
We stayed here for one night. It was nice, the beds were amazing.Genuine Hotels.com guest review
"Book your own cab to airport."
We needed an airport hotel before a 7AM flight home, and chose this one for proximetry to BNA. The room, linens, beds and pillows were good. The desk clerk was quite a character, and stood chain-smoking outside the lobby door. Since our flight was so early, we couldnt use the hotel shuttle. She offered to book us a personal shuttle to the airport, saying […] it was "way cheaper than any cab". I booked my own cab for half the price she quoted. Read moreGenuine Hotels.com guest review
"Good Nashville Hotel"
Stopped in for one night on our way home from Florida. The Country Inn and Suites was one of the nicer hotels I've stayed in in Nashville. The property was updated and well maintained. The only challenge is trying to turn left out of he property. Regardless, this is a good choice for a Nashville hotel.Genuine Expedia guest review
Maintenance is being put off. Hotel shows its age. Inadequate parking.Genuine Hotels.com guest review
"close to Interstate 40 with easy off and on ramps"
was nice and quiet being so close to interstate and airport. very staff and a hot breakfast buffet includedGenuine Hotels.com guest review
"okay for a night, for comfortable bed & quiet"
no bugs. comfortable beds. Not the cleanest rooms, the Hampton Inn across the street is similar in price and much cleaner. The staff was not very professional and upkeep of the hotel was lacking. Okay place to stay for a night. I would not want to stay here multiple nights. Quiet to sleep.Genuine Expedia guest review
Response by Country Inn & Suites By Carlson Nashville Airport We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best service. We also apologize for not meeting your standards when it comes to cleanliness. Your comments are what makes our hotel a better one. Thank you for taking the time to reach out to us and we hope for another opportunity to exceed your expectations. If you would like to discuss anything further, do not hesitate to contact us.
I thought that the stay was fine and that there were just a few things that threw me off. We booked online with a travel sight and were not allowed to use the points with our club membership. The hallway and the room smelled like disinfectant. It was clean but worn. The breakfast was good.Genuine Hotels.com guest review
"Will stay again!"
I enjoyed it, and so did my kids....whish is important!Genuine Hotels.com guest review
Non-smoking room smelled like smoke. Parking was limited, and it was difficult to get in and out. The hotel was in pretty good condition otherwise.Genuine Hotels.com guest review
"Really Close to the Airport"
Being so close there were only a couple low flying airplanes. Otherwise the hotel was clean, quiet, comfortable and convenient.Genuine Hotels.com guest review
"Nashville Country Inn Suites - great stay"
Great hotel and breakfast is better that the standard you get at most hotels.Genuine Hotels.com guest review
"Being close to the airport"
I was pleased with the hotel. It was clean, comfortable, I would stay there again when I need to catch an early flight.Genuine Hotels.com guest review
"Desk clerk most helpful"
Convenient start to trip. Desk clerk was most helpful.Genuine Hotels.com guest review
"Nice place to stay after a long day on the road"
I'll want to stay here again on our way back home! Nice room, nice beds and great breakfast choices. Thanks for the cookies, too.Genuine Hotels.com guest review
"A great place to stay."
The hotel is conveniently located just off the exit of I-40 and just a few minutes from the airport. The hotel also offers shuttle service to and from the airport at the patron's convenience. The staff has a true Family atmosphere and is super friendly.Genuine Expedia guest review
"Nice place to stay"
We enjoyed our short overnight here. Very convenient access from I-40. Clean, comfortable room. Will more than likely stay here again.Genuine Hotels.com guest review
clean, nice breakfast, courteous staff but you will get a noticeable amount of airport noise early in the morning, the bathroom fan has no off switch (runs constantly) and the hotel is older in feel.Genuine Expedia guest review
"nice clean hotel. Very close to the highway"
The rooms were clean and items in the room replaced everydayGenuine Expedia guest review
Response by Country Inn & Suites By Carlson Nashville Airport Thank you for the feedback, . We hope to see you again next time your in the area.
"Nice for one night"
The hotel was clean & the staff was very nice & accomodating. Keep in mind that its right next to the interstate so if your room is on that side of the hotel, there's a lot of outside noise.Genuine Hotels.com guest review
"close to sights/felt very safe"
This hotel was very clean. Staff was extremely helpful and courteous. As ladies traveling alone, feeling safe is important to us. We felt very safe at this hotel each time we have stayed. I worked at a well-known name motel for over 10 years and know the ins and outs and what to look for and expect. All my expectations were more than met. I will recommend […] to all my family and friends. Read moreGenuine Hotels.com guest review
I have stayed a few times for work and have always enjoyed my stay.Genuine Hotels.com guest review
Good stay. Room was very clean and comfortable. Helpful front desk. A bit tricky getting to the hotel since it is so close to the interstate exit, but convenient location. Breakfast was good, but when I was there eggs were "runny".Genuine Hotels.com guest review
The sheets were soiled. When I told them about it they said they would change them for the next guests.Genuine Hotels.com guest review
"Nice but not totally satisfied"
The hotel was clean and the rooms very nice. I was disappointed that I asked for adjoining rooms and they did not give them to us. I was informed that they cannot see the notes or comments from Expedia, which makes the special comments superfluous.Genuine Expedia guest review
"Great location from the airport."
Staff was friendly and room was very clean.Genuine Hotels.com guest review
"spent the night before the flight"
Hotel desk staff was so helpful with my checking in for flights. Air conditioning was on in room when we arrived, which was different from other experiences. Breakfast was better than most hotels. They had bacon and biscuits and gravy, as well as waffles. When we needed the ride to the airport at 6 am, they grabbed the keys and got us on the way. They […] have a good brand of coffee and hot coffee 24 hours. Was so nice, we are staying there for the night when we return rather than drive 3 hours home in the dark. was near airport but was quiet. Read moreGenuine Expedia guest review
"Nice place, but..."
Hotel is nice and the room clean. Hot water in the shower didn't work and had to call the front desk. Clerk was friendly and helpful and immediately said to "turn the handle to the cold position and wait for 5 minutes". I tried and it did work, but I was rushed to get ready for an appointment. This is unacceptable, especially when they know the problem […] exists. If they address this problem, it is a nice place. Read moreGenuine Expedia guest review
easy to book online, great access to airport and downtown attractions... wish they could have accomodated us for the second night!Genuine Hotels.com guest review
"Airport shuttle service not as advertised"
Hotel description shows that airport shuttle service is complimentary. Hotel shuttle service does not start until 6 AM. First flights at Nashville airport are at 5:30 AM. If you have an early flight, you have to pay a third party for transportation to the airport.Genuine Expedia guest review
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