Hotel ZaZa - Houston

5701 Main St, Houston, TX, 77005 United States
Hotel Info: 866-539-0036
Guest rating 4.5 / 5
90% Recommend
Location. Located in Houston's downtown area, the Hotel ZaZa stands one block from the Museum of Fine Arts Houston and two blocks from Hermann Park and the Contemporary Arts Museum. The Houston Museum of Natural Science is four blocks from the hotel, and the George R. Brown Convention Center is three miles away. Home of the Houston Texans, Reliant Park is three miles from the property. Hotel Features. The Monarch Restaurant and Bar serves steaks and Tuscan-style cuisine inside the Mediterranean-themed...
29.72471, -95.39018
Hotel coordinates:

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Guest review summary

  • 4.5 Average rating: All Trip Types
  • 90% Recommended
  • 333 Reviews
  • 4.5  Hotel Service
  • 4.6  Room Comfort
  • 4.7  Hotel Condition
  • 4.8  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (333) 4.5
Business (128) 4.4
Romance (73) 4.5
Family (6) 4.5
With Friends (26) 4.5
All Others (100) 4.6

Overview

Location.
This business-friendly city-center property is located in Houston, close to Houston Museum of Fine Arts, Houston Contemporary Arts Museum, and Cockrell Butterfly Center. Also nearby are Houston Natural Science Museum and Houston Children's Museum.

Features.
Hotel ZaZa has a fitness facility and a seasonal outdoor pool. The onsite spa at this 4.0-star property offers massage and treatment rooms and beauty services. Business amenities include a business center, wireless Internet access, business services, and audio-visual equipment. Hotel ZaZa has a restaurant and a bar/lounge. 24-hour room service is available. Event facilities consist of a ballroom, exhibit space, conference rooms, and banquet facilities. This is a smoke-free property (fines may apply for violations).

Guestrooms.
Amenities featured in guestrooms include air conditioning, coffee/tea makers, and minibars. In addition, amenities available on request include wake-up calls. Guestrooms have plasma televisions with premium TV channels and pay movies. Business-friendly amenities include desks and voice mail. All guestrooms provide refrigerators. Bathrooms feature bathrobes, designer toiletries, and hair dryers. Guestroom services include housekeeping. Rollaway beds are available on request. All guestrooms at Hotel ZaZa are non-smoking.

Notifications:

  • Guests must be at least 21 years old to check in at this property.
  • Guests must show current government-issued proof of identity at the time of check-in.
  • Additional fees and deposits may be charged by the property at time of service, check-in, or check-out.

    • Pets: US$ 50 per stay
    • Valet parking: US$ 21 per night

    Why book with us?

    • Hotels.com doesn't charge cancellation fees
    • We're just a phone call away: 800-2-HOTELS (800-246-8357)

    Amenities

    Services

    • ATM/banking
    • Beauty services
    • Breakfast available (surcharge)
    • Complimentary newspapers in lobby
    • Concierge desk
    • Concierge services
    • Express check- in
    • Fitness facilities
    • Floor butler
    • Full-service health spa
    • Internet access in public areas - complimentary
    • Internet access - wireless
    • Massage - treatment room(s)
    • Parking (surcharge)
    • Parking (valet) Fees Apply
    • Porter/bellhop
    • Safe-deposit box - front desk
    • Spa services on site
    • Wedding services

    Business & Event

    • 24-hour front desk
    • Audio-visual equipment
    • Banquet facilities
    • Business center
    • Business services
    • Conference room(s)
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Room service (24 hours)

    Accessibility Features**

    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible path of travel
    • Handicapped Parking
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Rooms (all rooms include)

    • Air conditioning
    • Bathrobes
    • Blackout drapes/curtains
    • Cable/satellite television channels
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Cribs (infant beds) available
    • Designer toiletries
    • Desk
    • Electronic/magnetic keys
    • Electronic check-out
    • Hair dryer
    • Housekeeping
    • In-room safe
    • Internet access (complimentary)
    • Iron/ironing board
    • Minibar
    • Non-smoking only
    • Pay movies
    • Plasma television
    • Premium bedding
    • Premium television channel(s)
    • Refrigerator
    • Rollaway beds
    • Television
    • Voice mail
    • Wake-up calls
    • Wireless Internet access

    General

    • Air-conditioned public areas;
    • Area shuttle (complimentary);
    • Ballroom(s);
    • Bar/lounge;
    • Elevator/lift;
    • Gift shops or newsstand;
    • Number of floors: 12;
    • Number of rooms: 315;
    • Restaurant(s) in hotel;
    • Smoke-free property;
    • Swimming pool - outdoor seasonal
    Check-in time is 3 PM
    Check-out time is Noon
    Dogs and cats only
    Pet fee charged at hotel/condo
    Pets accepted

    Extra-person charges may apply and vary depending on hotel policy.
    Photo identification and credit card are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Know before you go

  • Guests must be at least 21 years old to check in at this property.
  • Guests must show current government-issued proof of identity at the time of check-in.
  • Dining

    Monarch Restaurant & Lounge - Elegant dining with specials being steak, Tuscan cuisine, and weekend brunches.

    Spa Café - Restaurant within the on-site spa, featuring lighter fare.

    Room service is available round-the-clock.

    Recreation

    A fitness center features state-of-the-art cardio- and strength-training equipment. An outdoor pool is open seasonally.

    ZaSpa, an on-site day spa, offers a variety of treatments for guests seeking rest and relaxation.

    The recreational activities listed below are available either on site or near the hotel; fees may apply.


    • Swimming on site

    Guestrooms Guestrooms

    Balcony Doubles

    Hotel Info: 866-539-8117

    Two double beds. Contemporary decor. Large, step-out balcony. 345 square feet. Executive desk with ergonomic chair. Cordless phone. Plasma TV with cable channels. Wireless Internet access. Minibar. In-room safe. Access to butler pantry with complimentary coffee and tea. Nonsmoking.

    All rooms include All rooms include
    • Air conditioning
    • Bathrobes
    • Blackout drapes/curtains
    • Cable/satellite television channels
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Cribs (infant beds) available
    • Designer toiletries
    • Desk
    • Electronic/magnetic keys
    • Electronic check-out
    • Hair dryer
    • Housekeeping
    • In-room safe
    • Internet access (complimentary)
    • Iron/ironing board
    • Minibar
    • Non-smoking only
    • Pay movies
    • Plasma television
    • Premium bedding
    • Premium television channel(s)
    • Refrigerator
    • Rollaway beds
    • Television
    • Voice mail
    • Wake-up calls
    • Wireless Internet access
    Accessibility features Accessibility features
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible path of travel
    • Handicapped Parking
    • In-room accessibility
    • Roll-in shower

    These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Concept suite

    Hotel Info: 866-539-8117

    1 king bed. Premium bedding. Desk. In-room safe. Plasma television. Cable/satellite television channels. Television. Premium television channel(s). Pay movies. Voice mail. Clock radio. Minibar. Refrigerator. Coffee/tea maker. Designer toiletries. Bathrobes. Hair dryer. Iron/ironing board. Blackout drapes/curtains. Electronic check-out. Air conditioning. Climate control. Non-smoking only.

    All rooms include
    Accessibility features

    Fantastico Suite

    Hotel Info: 866-539-8117

    One king bed in separate bedroom. Approximately 700 square feet. Separate sitting room with sectional sofa. Ergonomic executive desk. Complimentary wireless Internet access. Plasma TV in bedroom and sitting room. Dining table. Minibar. In-room safe. Access to butler’s pantry with complimentary tea and coffee.

    All rooms include
    Accessibility features

    Petite guestroom King

    Hotel Info: 866-539-8117

    One king bed. Contemporary decor. 234 square feet. Executive desk with ergonomic chair. Cordless phone. Plasma TV with cable channels. Wireless Internet access. Minibar. In-room safe. Access to butler pantry with complimentary coffee and tea. Nonsmoking.

    All rooms include
    Accessibility features

    Petite guestroom queen

    Hotel Info: 866-539-8117

    One queen bed. Contemporary decor. 234 square feet. Executive desk with ergonomic chair. Cordless phone. Plasma TV with cable channels. Wireless Internet access. Minibar. In-room safe. Access to butler pantry with complimentary coffee and tea. Nonsmoking.

    All rooms include
    Accessibility features

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Photo identification and credit card are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Valet parking: US$ 21 per night
    • Pets: US$ 50 per stay
    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
    Prices shown exclude taxes and fees unless otherwise stated.

    Nearby Activities & Points of Interest

    Less than 0.5 mile

    • Houston Museum of Fine Arts - 200 yards
    • Houston Contemporary Arts Museum - 200 yards
    • Cockrell Butterfly Center - 400 yards
    • Houston Natural Science Museum - 400 yards
    • Houston Holocaust Museum - 400 yards
    • Medical Health and Science Museum - 500 yards
    • Houston Children's Museum - 500 yards
    • Miller Outdoor Theater - 800 yards

    0.5 - 1.0 mi

    • Houston Zoo - 1000 yards
    • Hermann Park - 1100 yards

    1.0 - 3.0 mi

    • Houston Greenway Plaza Heliport (JGP) - 2.7 miles

    3.0+ mi

    • Houston Transco Tower Heliport (JGQ) - 4.4 miles
    • Houston Central Business District Heliport (JDX) - 4.6 miles
    • Houston William P. Hobby Airport (HOU) - 8.4 miles
    • Houston Westchase Helipad (JWH) - 9.5 miles
    • Houston Ellington Field Airport (EFD) - 16 miles
    • Houston Sugar Land Regional Airport (SGR) - 17 miles
    • Houston Park Ten Helipad (JPT) - 18 miles
    • Houston West Houston-Lakeside (LKS) - 18 miles
    • Houston George Bush Intercontinental Airport (IAH) - 18 miles
    • Lake Jackson Brazoria County Airport (LJN) - 42 miles
    • Galveston Scholes Intl. Airport (GLS) - 45 miles

    Reviews

    Hotel ZaZa 2009.12.07
    Recommended Trip type: Romance

    Reviewed by a Hotels.com guest on Dec 7, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hotel ZaZa 2009.12.07
    Recommended Trip type: Business "great hotel, but bad odor"

    Reviewed by a Hotels.com guest on Dec 7, 2009

    I love staying there. I still complain about the terrible sewer odor from the city plumbing which permeates the lobby and filters into the rooms.

    Overall Rating

    4.0 out of value="5"
    • 5.0 Hotel Service
    • 4.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hotel ZaZa 2009.12.02
    Recommended Trip type: Romance "Best deal for the luxury"

    Reviewed by Drew of San Antonio on Dec 2, 2009

    Great room. Had a formal dining room inside suite. Great value

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hotel ZaZa 2009.11.30
    Recommended Trip type: All Others "Nice"

    Reviewed by a Hotels.com guest on Nov 30, 2009

    trouble free

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hotel ZaZa 2009.11.09
    Recommended Trip type: All Others "A Jewel in the Museum District of Houston"

    Reviewed by Kevin of Quincy on Nov 9, 2009

    Let me start by saying that I have had the pleasure of travelling a lot, and staying in many nice places. This hotel is fantastic. Tasteful decorations, incredible photographic art, quiet room, exceptionally friendly and helpful staff. The on site restaurant is tops, with a creative menu and very knowledgeable wine steward. I will be back.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hotel ZaZa 2009.10.31
    Recommended Trip type: Business "Almost perfect hotel"

    Reviewed by a Hotels.com guest on Oct 31, 2009

    My stay at Zaza was outstanding. My only complaint is a trivial one. I was traveling for work and there were not enough convenient electrical outlets in the room. With that said, I would definitely stay at this property again!

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hotel ZaZa 2009.10.16
    Not recommended Trip type: Business "Poor location"

    Reviewed by Robert of Littleton on Oct 16, 2009

    It's a nice hotel, it's just not near anything. The hotel provides a car that can take you around, but you are not really even walking distance to anything, such as restaurant options, sport bars, etc. Nice rooms though.

    Overall Rating

    3.0 out of value="5"
    • 4.0 Hotel Service
    • 4.0 Hotel Condition
    • 4.0 Room Comfort
    • 4.0 Room Cleanliness
    Hotel ZaZa 2009.10.07
    Not recommended Trip type: With Friends "Free Reward Stay"

    Reviewed by a Hotels.com guest on Oct 7, 2009

    Rooms were small as was bathroom. The beds were two doubles and they didn't leave much space to move around between then. Amenities were nice and it is a great location. Ate all meals in restaurant hotel and food was good if a little overpriced. the bar was crowded noisy and had very little seating. we had to get our own drinks from the bar. paid $50 nonrefundable fee for our dog and their website touts them as a very pet friendly hotel and each pooch gets his own personal water bowl and doggie zaza snack. they never appeared. i didn't say anything at the time but plan on emailing hote management.

    Overall Rating

    4.0 out of value="5"
    • 4.0 Hotel Service
    • 4.0 Hotel Condition
    • 3.0 Room Comfort
    • 4.0 Room Cleanliness
    Hotel ZaZa 2009.10.04
    Recommended Trip type: All Others "Exceptional-"

    Reviewed by a Hotels.com guest on Oct 4, 2009

    "New favorite place to stay in Texas"

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hotel ZaZa 2009.09.30
    Recommended Trip type: Romance "Hotel ZaZa is my new "most favorite hotel" in Texas."

    Reviewed by a Hotels.com guest on Sep 30, 2009

    The wife and I fell in love with this hotel and it has become our "quick romantic getaway" location. It exceeded every expectation and the Fantastico room is perfect... except for the picture they chose to hang in the bathroom... (pic of a dude staring at you while you conduct your business) :-) We cannot wait to return to take advantage of the numerous things to do in the neighborhood surrounding the Hotel ZaZa like Museums, golf, jazz clubs and the ZaZa's pool area is off the chart nice!!! The room was very clean and the bed was so comfortable. If you get the opportunity - stay there. You will not be disappointed.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hotel ZaZa 2009.09.25
    Recommended Trip type: Business "Great Hotel, a lot of restaurants around and super friendly staff"

    Reviewed by a Hotels.com guest on Sep 25, 2009

    A great place to stay. A lot of restaurants and bars around, the hotel have a cab service and the staff is realy good.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hotel ZaZa 2009.09.23
    Not recommended Trip type: All Others "Great hotel but by no means worth the cost"

    Reviewed by Q of Ross on Sep 23, 2009

    Great location, beautifully appointed but not worth the outrageous rate. The Sheraton or the Marriot are just as beautiful and not nearly as expensive. Save your money and spring for one of those.

    Overall Rating

    3.0 out of value="5"
    • 4.0 Hotel Service
    • 5.0 Hotel Condition
    • 4.0 Room Comfort
    • 4.0 Room Cleanliness
    Hotel ZaZa 2009.09.21
    Recommended Trip type: All Others "My new hotel in Houston"

    Reviewed by a Hotels.com guest on Sep 21, 2009

    This is an incredible boutique hotel. I reserved a Fantastico suite. Unlike many hotels, the pictures online are exactly what you get. Loved everything from the hotel decor to the beautiful, spacious room and fabulous service. Will absolutely be back when in the area.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hotel ZaZa 2009.09.10
    Recommended Trip type: All Others

    Reviewed by a Hotels.com guest on Sep 10, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hotel ZaZa 2009.09.09
    Recommended Trip type: Romance "neat boutique hotel with great pool but very noisy"

    Reviewed by debbie of san antonio on Sep 9, 2009

    The room was spacious, clean and comfortable. The pool area was great. However, we were kept up most of the night by partying guests who seemed to spend most of the night in the corridors. Because it is an old building, the walls were not very soundproof and I could hear the neighboring televisions and showers starting up to say nothing of people in the hallways. There are no restaurants other than the hotel within walking distance but it is convenient to the museums. The bed was very comfortable and the furniture was pretty.

    Overall Rating

    4.0 out of value="5"
    • 4.0 Hotel Service
    • 4.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hotel ZaZa 2009.09.07
    Recommended Trip type: All Others "Outstanding hotel with a staff that cares and gives personal attention to the needs of its guests. Exceptional rooms for the money."

    Reviewed by Myrna of Round Rock on Sep 7, 2009

    My daughter and I travel to Houston 1-2 times per month for her medical treatments at MD Anderson Cancer Center. Staying at Hotel Za Za transforms an otherwise difficult and dismal existence into one of respite and delight. The ambiance of the hotel, attention to detail and the personal commitment of all of the staff to their guests have earned our loyalty. Hotel Za Za is truly " a cut above the rest."

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hotel ZaZa 2009.09.06
    Recommended Trip type: With Friends "Great Place"

    Reviewed by Craig of New Braunfels on Sep 6, 2009

    The ZaZa was a very classy place that had a friendly staff and nice clean rooms. The parking was a bit overpriced but then again it was not more than I would have expected coming from such an upscale hotel.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hotel ZaZa 2009.08.31
    Recommended Trip type: Romance

    Reviewed by Sho of Houston on Aug 31, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hotel ZaZa 2009.08.28
    Not recommended Trip type: All Others "Noisy....."

    Reviewed by a Hotels.com guest on Aug 28, 2009

    We had a room with a great view overlooking the neighboring park. Too bad it also overlooked the pool. Pool parties going on all the time made the room very noisy.

    Overall Rating

    2.0 out of value="5"
    • 4.0 Hotel Service
    • 4.0 Hotel Condition
    • 4.0 Room Comfort
    • 4.0 Room Cleanliness
    Hotel ZaZa 2009.08.27
    Recommended Trip type: All Others

    Reviewed by Ann of Tucson on Aug 27, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 4.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hotel ZaZa 2009.08.25
    Recommended Trip type: All Others

    Reviewed by a Hotels.com guest on Aug 25, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hotel ZaZa 2009.08.19
    Recommended Trip type: Romance "INCREDIBLE"

    Reviewed by JOHN of ORANGE on Aug 19, 2009

    HAVE NOTHING NEGATIVE TO SAY. IT IS SIMPLY THE BEST HOTEL I HAVE EVER BEEN TOO. MY WIFE AND I WENT THERE FOR OUR 10th ANN. AND BOTH OF US DID NOT WANT TO LEAVE. WITH OUT A DOUBT WE WILL GO BACK.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hotel ZaZa 2009.08.19
    Recommended Trip type: All Others

    Reviewed by a Hotels.com guest on Aug 19, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 4.0 Hotel Service
    • 5.0 Hotel Condition
    • 4.0 Room Comfort
    • 5.0 Room Cleanliness
    Hotel ZaZa 2009.08.16
    Recommended Trip type: All Others "Valet only parking"

    Reviewed by a Hotels.com guest on Aug 16, 2009

    My only complaint is the parking. No parking. Valet only. So, you have to wait in line which took as much as 10-15 minutes during peak hours. Valets were very nice, but still not convenient. So, if you want to run out someplace for 15 or 30 minutes, it is very inconvenient and irritating.

    Overall Rating

    5.0 out of value="5"
    • 4.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hotel ZaZa 2009.08.10
    Recommended Trip type: Business "Comfortable and Swanky"

    Reviewed by Camille of Los Angeles on Aug 10, 2009

    Stayed at Hotel Zaza for 3 nights on business. Got a nice room for a good price. I was very pleased with the young, upscale atmosphere. The decore is art decco/asian inspired. I was also impressed with the customer service. I used their business center a couple of times while there. The staff consistently made sure there was paper in the printers... and followed through to ensure I had what I needed. I really enjoyed the complimentary coffee every morning on each floor, and refreshements in the lobby in the afternoon. I will definitely stay at Hotel ZaZa again!

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 4.0 Hotel Condition
    • 4.0 Room Comfort
    • 5.0 Room Cleanliness
    Hotel ZaZa 2009.08.09
    Recommended Trip type: Business "Great Service"

    Reviewed by a Hotels.com guest on Aug 9, 2009

    This hotel was full of people eager to help, I had some deliveries and they were brought to the room as soon as they arrived. I am completely satisfied with the stay.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hotel ZaZa 2009.08.05
    Recommended Trip type: With Friends "WOW !!"

    Reviewed by a Hotels.com guest on Aug 5, 2009

    I stay in various hotels around the country on a monthly basis and I fell in love with Zaza.. It's hip and comfortable and the staff is very pleasant. The hotel bar Monarch has an amazing Sunday brunch as well.I highly recommend Zaza... Bob from Los Angeles

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 4.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hotel ZaZa 2009.08.05
    Recommended Trip type: With Friends "Wonderful Hotel, Great Staff!!!!!"

    Reviewed by a Hotels.com guest on Aug 5, 2009

    Hotel Za Za exceeded my expectations. The room was wonderful and the hotel services even better. I must mention the driver service. The drivers were very freindly and recomended wonderful places to eat. They will drop you off and pick you up as soon as you call them. They added to the great excperience at the Za Za.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hotel ZaZa 2009.08.04
    Recommended Trip type: All Others "Loved ZaZa"

    Reviewed by a Hotels.com guest on Aug 4, 2009

    This is a great example of how a hotel should be run. Fantastic service from the moment I pulled up to the front door. Stayed in a Fantastico Suite -- which was absolutely beautiful. The pool scene was hopping! Parking seemed pretty overpriced...and the advertised 'blackout curtains' didn't really do the job. Those are the only negatives I can come up with. I will certainly return!

    Overall Rating

    5.0 out of value="5"
    • 4.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hotel ZaZa 2009.08.02
    Recommended Trip type: All Others "Great location for museum vaction!"

    Reviewed by Jenna of San Antonio on Aug 2, 2009

    Have stayed at the Hotel ZaZa on several occasions. This time, I found my room smaller and perhaps, a bit musty...some remnants of refurbishing an old, old hotel. The neighborhood is great and very convenient for museum activities; even a 10 minute drive from the Galleria. However, valet parking is a pain...is expensive...and I dearly missed the convenience of going to my car whenever I chose to. In addition, the valet experience at this venue is a bit overwheming when hords of attendants decend upon you as you break! Felt rushed rather than pampered! Also would appreciate some lower prices on menu...hotel is not in the restaurant zone unless you are a walker.

    Overall Rating

    4.0 out of value="5"
    • 5.0 Hotel Service
    • 4.0 Hotel Condition
    • 4.0 Room Comfort
    • 4.0 Room Cleanliness
    Hotel ZaZa 2009.07.27
    Recommended Trip type: All Others "Classy Hotel"

    Reviewed by Bill of Roswell on Jul 27, 2009

    A wonderful experience, superb service, unique decorating. This visit was our 4th visit. We love to stay there.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hotel ZaZa 2009.07.22
    Recommended Trip type: All Others "Nice, modern hotel with unusual ambiance"

    Reviewed by a Hotels.com guest on Jul 22, 2009

    major "crowd scene" at pool, not great for kids. Nephews said " These people lopok like movie stars" and they were right

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hotel ZaZa 2009.07.21
    Recommended Trip type: All Others "Outstanding Hotel"

    Reviewed by a Hotels.com guest on Jul 21, 2009

    Excellent service; comfortable, clean upscale accommodations; wonderful location

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hotel ZaZa 2009.07.20
    Recommended Trip type: Business "WONDERFUL......"

    Reviewed by Heather of Abilene on Jul 20, 2009

    This hotel is the most increditable hotel I have ever stayed in... Went to Houston on business so it is very close to downtown.... metro tram run right next door so you don't have to deal with downtown parking... Food is faboulous! Staff is extreamly friendly and helpful... there is no reason to stay anywhere else in my opinion... I have stayed everywhere downtown and this is the only place I recommend!

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hotel ZaZa 2009.07.16
    Recommended Trip type: Romance

    Reviewed by a Hotels.com guest on Jul 16, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hotel ZaZa 2009.07.13
    Recommended Trip type: All Others

    Reviewed by a Hotels.com guest on Jul 13, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hotel ZaZa 2009.07.10
    Recommended Trip type: Business "Hip Place"

    Reviewed by a Hotels.com guest on Jul 10, 2009

    Zaza was well managed and paid attention to details. The decor and design is very hip. I'd definitely recommend it.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hotel ZaZa 2009.07.09
    Not recommended Trip type: Romance

    Reviewed by a Hotels.com guest on Jul 9, 2009

    This guest did not leave a comment.

    Overall Rating

    3.0 out of value="5"
    • 3.0 Hotel Service
    • 2.0 Hotel Condition
    • 4.0 Room Comfort
    • 4.0 Room Cleanliness
    Hotel ZaZa 2009.07.07
    Recommended Trip type: With Friends "All-around Outstanding Hotel"

    Reviewed by a Hotels.com guest on Jul 7, 2009

    Simply excellent!!!

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hotel ZaZa 2009.07.03
    Recommended Trip type: All Others "Loved this Hotel"

    Reviewed by a Hotels.com guest on Jul 3, 2009

    I travel a lot and spend a lot of time in hotels. This one is fabulous. I was in a Fantastico Suite and it was wonderful and worth every penny. I have to return to Houston soon and the only change I will make is to upgrade to one of the specialty suites. Definitely, my new and only hotel in the Houston area.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hotel ZaZa 2009.07.02
    Recommended Trip type: All Others "Great hotel, great location"

    Reviewed by a Hotels.com guest on Jul 2, 2009

    Total luxury, beautiful setting, wonderful location near museums and Hermann Park, fabulous staff--Great stay!

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hotel ZaZa 2009.06.21
    Recommended Trip type: Business "next to museums, trendy hotel, good staff"

    Reviewed by a Hotels.com guest on Jun 21, 2009

    nice location, trendy

    Overall Rating

    4.0 out of value="5"
    • 4.0 Hotel Service
    • 4.0 Hotel Condition
    • 4.0 Room Comfort
    • 5.0 Room Cleanliness
    Hotel ZaZa 2009.06.19
    Recommended Trip type: Business "Great place to stay in Houston"

    Reviewed by EJ of Jacksonville on Jun 19, 2009

    Very high quality boutique hotel. Love the pool patio and the spa amenities...hopefully next time I can use them.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 4.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hotel ZaZa 2009.06.19
    Recommended Trip type: Business

    Reviewed by a Hotels.com guest on Jun 19, 2009

    This guest did not leave a comment.

    Overall Rating

    4.0 out of value="5"
    • 4.0 Hotel Service
    • 4.0 Hotel Condition
    • 4.0 Room Comfort
    • 4.0 Room Cleanliness
    Hotel ZaZa 2009.06.17
    Recommended Trip type: All Others "Outstanding Hotel"

    Reviewed by a Hotels.com guest on Jun 17, 2009

    The hotel was beautiful. We thought the pool and spa were wonderful. We also ate at the restaurant and enjoyed it.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hotel ZaZa 2009.06.15
    Recommended Trip type: Romance "Outstanding Hotel"

    Reviewed by Amy of Dallas on Jun 15, 2009

    ZaZa exceded our expectations. We came to town for a couple of days for fun. The concierge planned a great couple of days for us and we had a great time. The ambiance and service were outstanding! The location within walking distance of several museums was perfect. We will come back again and tell as many folks as we can about this wonderful experience.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hotel ZaZa 2009.06.15
    Recommended Trip type: Business

    Reviewed by a Hotels.com guest on Jun 15, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hotel ZaZa 2009.06.13
    Recommended Trip type: Business "Bathroom lacked conveniences"

    Reviewed by Barbara of San Antonio on Jun 13, 2009

    The bathroom consisted of a very, very small pedestal sink with no room to set things down. Despite the adequate size of the space there was only one small towel bar by the sink, a hook on the back of the door and a very small glass shelf above the toilet which had the hotel's things on it. The towels were in the bedroom, under the bedside table. It was frustrating just trying to get ready for the day.

    Overall Rating

    4.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 3.0 Room Comfort
    • 5.0 Room Cleanliness
    Hotel ZaZa 2009.06.13
    Recommended Trip type: Romance "Beautiful"

    Reviewed by a Hotels.com guest on Jun 13, 2009

    Beautiful Hotel, we were able to walk to the museums and the zoo. The only issue is there are no restaurants in the area except for the one in the Hotel which is not casual dining and the ones at the museums.

    Overall Rating

    4.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hotel ZaZa 2009.06.03
    Recommended Trip type: With Friends "Outstanding Hotel"

    Reviewed by a Hotels.com guest on Jun 3, 2009

    Beautiful setting, beautiful renovation to this exquisite old landmark, very nice attention to service. Not recommended for those who don't care to have nude art and photography blatantly staring them in the face!

    Overall Rating

    5.0 out of value="5"
    • 4.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness

    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

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