Quality Inn & Suites Eastgate - Kissimmee

Was not happy at all with the cleanliness of rooms we had people that were drinking beer making all kinds of noise looking in our window breaking beer bottles glass was never pickup! Called office to conplain they never did a thing about , very poor service .very very upsad !

Genuine Hotels.com guest review

This was money well spent. The room was more than expected for what i payed for. The service was excellent. The breakfast was great. The location was near every resturant.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The cost was to much versus what we received for comfort. Lesson learned.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The outside of the hotel and it's location were not what we expected. The pictures provided on the website are decieving, however, the room itself was clean. I didn't like the surrounding neighborhood or the way the outside of the hotel looked. It looked very run down but no complaints about the room itself other than it didn't look like the pictures. […] Continental breakfast was a plus. Read more

Genuine Hotels.com guest review

Good place for one night.

Genuine Hotels.com guest review

This place is very old....almost as old as Mickey Mouse. The room smelled and the door barely closed. Forget about locking the door because the lock didn't work. No matter where you park your car you will have to walk a mile to your room. The room itself is old with pealing paint and spiderwebs. I passed on talikng a shower because I wasn't sure if […] it was safe.....the others in my party did shower however. Forget the free breakfast....it was not there even though they said it was available. The WIFI....well we.never connected even in the office. If you simply need a room this place is alright but don't expect anything more than a bed and TV. I would not stay here again because there are hundreds of places nearby that are much better. Read more

Genuine Hotels.com guest review

It was great for one night. Can't complain. Overall it was great and would consider staying there again. Thank you for your service.

Genuine Hotels.com guest review

I could recomend this hotel for short trips. The service was amazing and I really liked the location. The rooms were clean but the stairs and the hall ways werent as clean as they shoud be. The breakfest didnt have a lot of choices so if your a picky eater your not going to like it.

Genuine Hotels.com guest review

beds and pillow were very good to sleep in, room was very clean and the breakfast was fantastic.

Genuine Hotels.com guest review

I am completely satisfied and it is very close to Disney world and friendly environment.

Genuine Hotels.com guest review

The only thing good about this hotel was the fact that it was close to Disney. It was shoddy and dirty. The AC barely worked (thankfully I brought a fan just in case that happened!) and the carpets were disgusting. It's attached to a really shady looking shopping center. The pool was extremely dirty and the jacuzzi was closed. All in all, bad. Will […] never be staying there again. Don't stay here!!! Read more

Genuine Hotels.com guest review

The first night we stayed the room was exactly how it was pictured; the room had a stale smell to it and you only get about 18 channels; orange county gov. Was around for a convention I booked another night and the room looked as if it were off of the horror picture vacancy and the tub was broken stains on the carpet. Would not stay again though.

Genuine Hotels.com guest review

Room smelled moldy and musty

Genuine Hotels.com guest review

Personally, i need a good bed, good pillows... B4 i booked this hotel, i read the reviews.... Seen just that.... So not the case. Hard , springy beds.. Pillows sucks. Bathroom was horribly small...when u open the bathroom door it almost touches the toilet.. The hotel was also way further down on 192 than we wanted to go.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Not as nice as we were expecting

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Includes breakfast, which is a good one, including waffles, hard boiled eggs, cereal and sweet rolls. Hotel in the midst of Kissimmee main drag. not the greatest atmosphere, but it is close to different things. Staff was friendly and helpful. Room a little old, but nothing terrible. Has a pool. Overall, a pleasant experience.

Genuine Hotels.com guest review

We stopped here for 2 nights before our Disney vacation. We enjoyed the location as well as the room. We enjoyed our stay.

Genuine Hotels.com guest review

good value. really good breakfast. clean and reasonably maintained.

Genuine Hotels.com guest review

Wanted a room for the night trip had a flight in the morning. Asked for a non-smoking room didn't receive that. Got a smoking room instead would have complained except it was after 12 midnight my time I got to room. Too tired to fight over it. I cleaned the room a/c-heater filters out to get rid of that smoke taste that was in room. It always helps […] to do that in the rooms. They aren't cleaned often enough. Read more

Genuine Expedia guest review

Free breakfest, close to the parks, cleaned every day.

Genuine Expedia guest review

Decent area. Lots of nearby restaurants. Room was beautifully furnished. Had a little trouble with the blow dryer, but it was replaced within a half hour. Overall, would definitely stay here again.

Genuine Hotels.com guest review

Good location and not a bad place to stay. However i was not impressed with going to an indian eatery for my continental breakfast.

Genuine Expedia guest review

Everything was nice, I have no problem with my reservation or anything. Perfecto for going to parks and sleep comfortably.

Genuine Expedia guest review

When I picked a Quality Inn and Suites hotel for our vacation in Orlando. I placed my choice in the high quality inn area. I have stayed in quite a few Quality Inns and found them to be above average every time. So when I entered this reception area, I felt like I was not disappointed once again. My mistake to assume. First, I was put in a second floor […] room, when I explicitly requested first floor due to my disability. I was told that it was not recorded on my reservation. Not happy. Then the receptionist put me in room 519 on the first floor. I couldn't find it on the hotel map because they didn't have a room 519 in their hotel. Another receptionist corrected the first and I finally got our first floor room. Entering the room, the immediate smell was of an old, moldy and smoke filled room. Then the bathroom wasn't much better. Later that evening I laid on the floor to do some stretching and had to quell that idea when I was face to floor with grime, dirt and just plain dirty carpet. I feel you need to remove your name from this hotel as it does not come up to the quality that your franchise has come to be known for. Just plain aweful. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Being in hospitality my expectations are higher and I know what little it takes to make a big difference. The room cleanliness was subpar. The walls were patched badly and it was very run down. I was disappointed with the lack of effort that was put into our 6 night stay at this hotel. If I hadn't booked it with the package we would have left and gone […] somewhere else, however we felt trapped in staying there. I would suggest that before you add this hotel to one of your package deals you actually take a look at the place. The other disappointing part was on the website it says continental breakfast included and it was however you walk around the hotel to an Indian restaurant to get it. It was also subpar and after we went the first morning and left with disappointment we chose to eat elsewhere the remainder of our stay. I would not say that I am the pickiest person, however it doesn't take much to clean a room thoroughly and make simple repairs that honestly don't cost much. They also need to pay the $100 to have the carpets cleaned. I opted to where socks when we were there and didn't let the kids play on the floor even when I knew they could use the space. I will not use that hotel again and I will honestly look at hard at Quality Inn as a brand knowing their expectations aren't that high. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Our stay was exciting. We were celebrating our 47th wedding Anniversary and everything about the room was nice. I'll stay again.

Genuine Hotels.com guest review

the ice machine was broken, and I solved reception I buy ice in the nearest gas station

Genuine Expedia guest review

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Genuine Hotels.com guest review

I recently stayed with my 4 year. The room was clean and I felt safe at night. It was close to disney and a good price. Not a 4 or 5 star hotel but better than expected for a cheap hotel.

Genuine Expedia guest review

Not that good

Genuine Hotels.com guest review

Clean room and good price

Genuine Hotels.com guest review

Lovely experience, very clean. Staff was great as was location. Right in the middke of everything.

Genuine Expedia guest review

Rooms were very warm during the day. Switched rooms because AC was not working properly and the room they put me in had the same problem.

Genuine Expedia guest review

The hotel was in kind of a mediocre area of town. The first room we were taken to had a large stain on the carpet and the cold water faucet didn't work so we were given a 2nd room. The 2nd room looked well used but everything seemed to work. We smashed a small cockroach on the window. We were given the impression that this was a new hotel and in good […] shape. It looked well worn and used. The beds were comfortable and things looked fairly clean. The complimentary breakfast was at an Indian Restaurant attached or near the hotel. It didn't sound inviting--we don't know what it was like. I don't think we'll be using hotels.com or Qualtiy Inn in the future. Read more

Genuine Hotels.com guest review

you get what you pay. My room were clean and everything was ok.

Genuine Expedia guest review

Room was nice and clean but the outside of the hotel was dated...felt like it was the 70's or early 80's...overall i'll give it a generous 3/5 stars

Genuine Hotels.com guest review

Did not care for the hotel. Needed a place to stay last minute and was the only hotel available. Will not be staying here again.

Genuine Hotels.com guest review

we came up to orlando for the night with my husband and two kids from vero beach to go to gatorland. it was very clean, very spacious (two double beds room w/ microwave and fridge). they also offered discounts to the theme parks so that is a plus for next time we decide to come up. we will definately stay here again. we got this room for a great price […] and it was worth every penny! Read more

Genuine Hotels.com guest review

It was ok.

Genuine Hotels.com guest review

You get what you pay for? We were not impressed......

Genuine Expedia guest review

The best description of this hotel is basic...very basic. The room was fine - it was clean but badly needed updating the electrical outlets were so loose it the walls you couldn't plug-in anything. Judging from the dirty lobby I was not interested in any breakfast. I did go to get coffee one morning (8am) but it was cold and looked to have been made […] the day before. Read more

Genuine Hotels.com guest review

The front desk clerk were very nice even though we checked in really late.

Genuine Expedia guest review

Clean, modern an great facilities. Helpful friendly staff. We got a good price, but full price is steep for a place out in the middle of nowhere.

Genuine Expedia guest review