Nice n pleasant staff greeting us on arrival. Husband even got a birthday card from the hotel lol xGenuine Hotels.com guest review
Concierge and reception personel were great. Breakfast waitresses not very good, they need some training in customer services, also thay need to give customers some room, for some reason they were all the time trying to clear the table, to the point where you couldn't finish eating or you ended up without cuttlery.Genuine Hotels.com guest review
Hotel in convenient location. One minute walk to Cavern quarter and shops. Clean rooms, lovely welcome by receptionist. Great jacuzzi -really powerful and swimming pool very warm.Genuine Hotels.com guest review
Stayed there to go to the football. Would recommend it as a place to stay if you can decent deal. Excellent location as close to train station and shops. Nice leisure club and a really excellent breakfast.Genuine Hotels.com guest review
"Not a 4 star"
Great location but if this were a 3 star i would say it was excellent but we paid the price of a 4star and really it is only a nice 3 star. The breakfast was delicious though and plentiful and the staff very friendly.Genuine Hotels.com guest review
This is the best hotel in Liverpool, nothing is ever to much trouble for the staff.Genuine Hotels.com guest review
"nothing special, nothing horrendous either"
no mini bar in room and couldnt find a hairdryer. typical marriott, ok but nothing amazing. although the beds are great.Genuine Expedia guest review
"Ok for a weekend, but not great value for money."
Not up to standards you'd expect from a Marriott. Lots of small things - a broken window (wouldn't open and close properly) that they never managed to fix over two days, only 2 large towels per couple, breakfast a la carte took 1/2 to prepare but the waitress didn't tell us that so we couldn't make a considered choice (vs buffet), buffet was overpriced […] - learned later that there was a continental buffet option as well, but no one told us that either over 2 days). Finally, pet peeve, an outrageous charge for in-room wi fi. As we were on holiday it wasn't that important but I would never stay there for business without free wifi, particularly as most of marriotts competitors do offer it, along with most major department stores. Everybody was very nice and they took some things off the bill for all the inconveniences, which was the right thing to do, but really, they shouldn't have had too. Oh, and much of the carpeting was scruffy and needs replacing. And the parking was high too, considering the location. Read moreGenuine Expedia guest review
"finding car park"
brilliant location for central liverpool, however finding car park entrance is a nightmare on liverpool one way circuit. just look for multistorey next door to hotel and dont forget validate ticket b4 you leave(£12 for approx 26 hr stay not bad)Genuine Expedia guest review
great room, great breakfastGenuine Hotels.com guest review
"fantastic hotel experiance"
staff were very welcoming when we arrived , as we paid for dinner they asked what time we would like our table booked for , , helped with our bags offered us help with getting around liverpool but we know liverpool . Room was very spaciuos , tidy and comfertable , food was amazingGenuine Hotels.com guest review
Beds were the comfiest i've slept in. Brilliant leisure facilities. The staff were very helpful and was an enjoybale stay. Would book again :)Genuine Hotels.com guest review
"Excellent hotel for business and pleasure"
Excellent hotel, great location, very central. Great service, easy check in. Only fault was that they could specify where the car park is, as it's within an affiliated multi-storey. The car park is a secure car park, and no problems, but not clear from their details.Genuine Expedia guest review
"ok, but not great value for money"
Great location if you're coming into Liverpool via Lime St station. The room was very clean and had a good view. I was told that I'd been allocated an 'executive room' but one of the fluorescent lights was constantly flickering on and off and the air jets weren't working in the bath. I enquired after wifi in my room and was quoted £15 for the day - […] I thought this was staggeringly expensive on top of a £189 room rate. I was also asked if I would like a newspaper in the morning; again this would be a separate charge on my bill. I was in Liverpool for one night only, and it happened to be the same night that the hotel was hosting a prom and a ball. The room walls weren't thick enough to drown out the sounds of the noisier after-party shenanigans unfortunately, but I slept well on the comfy bed.. until that is, the tv in my own room woke me up early the next morning. I had not set any alarms because I wanted to be able to sleep in, so I was not impressed to be woken up early against my will. It's an ok hotel but for that price I've stayed in much nicer, quieter hotels in other cities. A little bit more attention to detail would justify the room rates. Read moreGenuine Expedia guest review
"One time stay"
The room is not bad, the furniture is dated but its clean and the bed is comfortuble. The room without fridge or clock but there's TV and a movie shows and for the hair dryer you need to bring yours. The shower is terrible for me but my husband find it okay. The location of the hotel is good with a space for a car parking. Lastly the room is too hot […] at the night. Read moreGenuine Expedia guest review
Lovely hotel very convenient for the theatre and close to parking. Bed was comfortable and the breakfast was delicious and plentiful. a really lovely weekend.Genuine Expedia guest review
"What a great hotel!"
Only one night. Wish I'd been longer. Definitely stay there again!Genuine Hotels.com guest review
excellent as always room great only problem we noticed was the dining area was quite dirty window blinds thick in dust water sprinklers above our heads black with dirt and dustGenuine Hotels.com guest review
"Great hotel situated close to the Centre"
A lovely hotel with friendly and helpful staff including the cleaners and maintenance staff. Responded quickly to problems with air conditioning and door not locking.Always helpful. The room was comfortable and clean but hot due to poor air conditioning and a policy not to allow windows to be opened. Although a fan was provided,two would have been better. […] Comfortable bed. Food was good too. Would have liked free wifi in the room as this was overpriced. Read moreGenuine Expedia guest review
"Not a bad hotel - Can be noisey"
Friendly staff, comportable beds and a really good breakfast. Unfortunantly the bathroom was not spotless, with hair from the previous occupant in the bath tub. Also being a weekend night, the hen do's were also quite loud as they came and went. The room however was in a good condition and the hotel is in a very good location within Liverpool.Genuine Expedia guest review
Great weekend at the marriott in liverpool. Staff were excellent and accommodation was exceptional- everything you'd want and more.Genuine Expedia guest review
Had a very enjoyable few days in Liverpool, hotel was very central.Genuine Hotels.com guest review
Stayed for two nights with my wife wanting to treat her to better class of hotel. Was rather disappointed the rooms where ok but nothing special and actually rather basic, not any better than a lot of cheaper hotels that I have stayed in. Breakfast was also more basic than I would of thought and the Orange juice was not freshly squeezed, and tasted […] like cheap concentrate. Read moreGenuine Hotels.com guest review
"Great short break"
Very nice reception staff, a little bit disappointed with the £24 parking price for two nights . The room was quite large with comfortable beds. Could not get tv to work.reported this to reception and it was fixed the same day. The hotel is in a good position near the centre Enjoyed the short break,would recommend the hotel to friends. Wish we hadn't […] gone to the very close by Chinese all you can eat buffet restorant it was dirty and the food was sub standard, Read moreGenuine Expedia guest review
"Does the job for business traveller."
Can't fault for the location, just across the street to the main street Lime St station and central to city. Hotel room comfortable and clean, no noticable noise outside and slept well. Didn't eat here, but they had a bar which was nice enough. Perfect for business.Genuine Expedia guest review
"Good short stay hotel"
Stayed one night, no real complaints, warm and clean, plenty of hot water, great power shower. Friendly staff at reception, bar and breakfast. Good choice of food at breakfast. Would stay again.Genuine Expedia guest review
"great for a lively night out in Liverpool"
good value for money as we got a great deal witjh ExpediaGenuine Expedia guest review
"walking distance to all sights"
enjoyed our stay, staff in hotel were friendly and helpful, we were impressed with the variety of bars and eating houses, albert dock was greatGenuine Hotels.com guest review
"City Centre Location"
The hotel was in close proximity to bus and rail services. Check in was very quick and easy and the staff were very helpful. The room itself was very clean, bright and pleasant. Certainly a good place to stay especially for short trips to the city.Genuine Hotels.com guest review
Brilliant central location. Spacious room and excellent service.Genuine Expedia guest review
"very central to everything"
very good hotel rooms lovely and clean and close to bars, shops and restaurantsGenuine Hotels.com guest review
Hotel was excellent.it was Xmas day & everything was perfect. Will def use againGenuine Hotels.com guest review
"you did what?"
We booked through hotels.com, did not specify a smoking room but were allocated one anyway. I've booked over 20 nights through hotels.com. The Marriott assumed that since I hadn't specified non-smoking, I wouldn't mind smoking. They were fully booked and could only allocated what they had. No attempt to get in touch to see if that was OK, just a like […] it or lump it. Read moreGenuine Hotels.com guest review
Fantastic Location.Genuine Hotels.com guest review
Early check-in was no problem. Very convenient location for the trains, buses, shops and restaurants.Genuine Expedia guest review
"Good but expensive wi-fi"
Very spacious room was cold, and air conditioning blowing cold. An engineer came and sorted it out, took about 10 minutes so was inconvenient but there was a heater which helped a little. Wi-fi or broadband at £15 for 24 hours was not an option, we would expect free wi-fi for the price we paid for this hotel. Egg chef at breakfast was lovely and did […] the most gorgeous poached eggs. Read moreGenuine Expedia guest review
"Very nice hotel, great staff"
Very very friendly and helpful staff throughout the hotel made our stay enjoyable. Definitely go back / recommendGenuine Expedia guest review
I booked the penthouse suite and it was definitely worth the money. The room was clean, spacious and the staff could not have been more attentive, having checked if there was anything we needed shortly after checking inGenuine Expedia guest review
"Great for city centre short break"
Great position in the city centre, with convenient parking. Staff very helpful. Breakfast very good, just make sure to order eggs in plenty of time as they are done to order whilst everything else is off the hot plates and could go cold whilst waiting. We booked a deal that stated free dinner, but what we were actually offered was £21 off the total […] bill, which didn't cover two main meals. However the food was excellent. Read moreGenuine Expedia guest review
Originally the room was very expensive but i get a good discount. I expected something special. This was not. The air con in the room was VERY poor and I spent the whole night being excessively hot.The window did not open so there was no relief there. We ordered breakfast to our room which was quite frankly appalling. I really don't expect scraped burnt […] toast in a hotel of this standing. The staff were friendly, the rooms were clean and it is a good central location but come on Marriott get your act together this isn't good enough. If I had paid the full price I would have been furious as it was I was just disappointed and annoyed. Read moreGenuine Hotels.com guest review
"Short break in Liverpool"
Excellent city centre location, very good facilities, friendly and helpful staff.Genuine Expedia guest review
"good hotel...poor location"
Whatever the star rating of a Hotel it can be badly let down by its location. In this case it really is. The better rooms overlook the central bus station a semi derelict Theatre and a few local 'drinking dens'. As a result opening the window to absorb the local sights and sounds isnt really recommended. The multi story car park is a masterpiece of […] minaturisation and there is no parking space which will allow you to open both sides of the car. It really is the smallest most difficult car park I've ever tried to negotiate. If your car is larger than a Focus ...or for that matter more expensive the risk of accidental damage is really a consideration.The walls on the corners and ramps are testament to this with layers of car paint and scrapes. There apears to be a 'hotspot' of crime around the Marriott. I sat in the bar with a few others for a couple of hours and saw the Police come through one door of the lobby and out the other on three separate occasions. To summarise...if you are traveling by train and have no wish to go out this is the Hotel for you. But..the staff were fantastic, the breakfast good and the room was good value. Read moreGenuine Expedia guest review
"Good family hotel to stay at."
A very pleasant hotel to stay at,opposite Lime street station in the heart of the city,short walk to the Albert dock and the retail centre.Staff at the hotel were friendly and helpful,food in the hotel was good and well priced,comparative with outside in the city.Will stay there again on other visits.Good buffet breakfast to start the day.Genuine Expedia guest review
ExcellentGenuine Hotels.com guest review
"Excellent hotel and excellent staff, poor air con"
Excellent hotel with great friendly staff. Location is brilliant and rooms of high standard. Breakfast was really nice too. We were on top floor which was warm with the hot weather we had. Air con did not seem to work great but thankfully the room had a fan, otherwise it would have been very uncomfortable.Genuine Hotels.com guest review
"OK but there are better hotels in Liverpool"
Okay hotel - was only staying one night but the following annoyed me: 25 min wait for check in at 8.20 in the evening. No wifi in the room (I had a macbookair and no adapter with me). Bed vaguely lumpy and uncomfortable.Genuine Expedia guest review
"Weekend in Liverpool"
Liverpool. The hotel and staff suited us perfectly. We stayed 3 nights and found the staff very helpful and obliging. The room and facilities very good. Breakfast - very good and food in the bar very good. Overall a very enjoyable stay. The people of Liverpool have to be the friendliest and most helpful in the world and I have travelled a lot. Thank […] you Marriott Read moreGenuine Expedia guest review
"Marriott Liverpool City Centre"
Excellent value package for the weekend. Lovely choice of evening meal which was very well cooked. Maitre'd was friendly and attentive. All staff - reception, concierge, gym and restaurant were friendly and helpfull. Would definitely stay againGenuine Hotels.com guest review
"Marriott Liverpool City Centre"
Went here in Feb 2012 and it was fantastic! The hotel couldnt have been in a better location. It was right in the city centre with many bars and restaurants close by. The main shopping area was just 5 minute walk away. There were many attractions (theatre, cinema, musuems, Albert Dock) really close by and both Anfield and Goodison Park football grounds […] a £5 taxi rise away. The staff were also brilliant, friendly and very helpful! I will definately be returning to Liverpool and wouldnt hesitate to book the Marriott hotel again. Read moreGenuine Hotels.com guest review
Went here for my birthday was a lovely hotel.The hotel staff were lovely the rooms clean and very comfortable. Would love to go back again as was also very convenient to all the shopping and also just beside both train and bus station. Great break.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )