All hotels in Liverpool, England, United Kingdom
1 room, 2 adults
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One Queen Square, Liverpool, England, L1 1RH, United Kingdom, ‏‎855-239-9485
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4.1 / 5Excellent

Score breakdown (from 251 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.3
  • Comfort
    4.1
  • Condition
    4.0
  • Neighborhood
    4.2

The following English reviews were posted by hotels.com guests from other countries:

2.0 / 5Fair
"Okay, not great."
Great location, friendly and helpful staff. Room smelled like food on arrival, the heating didn't work, the tap broke, was loud until the early hours and again first thing, the tv turned on an automatic timer in the early hours. Overall a lot less relaxing than planned or expected from a Marriott, may have been better off at a Premier Inn.
Genuine Hotels.com guest review
1 night romance trip Dec 28, 2014
A Traveler
GB
5.0 / 5Outstanding
"Weekend stay"
We have stayed here before and will def stay again. Highly recommend
Genuine Hotels.com guest review
1 night romance trip Dec 27, 2014
linda
GB
5.0 / 5Outstanding
"Great Weekend"
had a great weekend chritsmas shopping and dinning out hotel staff were great
Genuine Hotels.com guest review
3 night family trip Dec 12, 2014
derek
GB
5.0 / 5Outstanding
"Will definitely return."
Very friendly staff and great position in the City
Genuine Hotels.com guest review
2 night romance trip Dec 12, 2014
Neville
GB
2.0 / 5Fair
"Avoid the stress"
We had to change rooms twice. Room and sheets was dirty. No double bed. Breakfast not included, No restaurant for evening meals. Information given was confused. Fruit had gone bad. The list goes on
Genuine Expedia guest review
Other trip Dec 11, 2014
Marriott stay
GB
4.0 / 5Excellent
"Great hotel near the city centre."
Great stay at the hotel and it was close to everything I needed during my stay.
Genuine Expedia guest review
Other trip Dec 11, 2014
Alan
GB
5.0 / 5Outstanding
"Fabulous location!"
Pleasantly surprised would definitely recommend hotel great location, very friendly staff and good breakfast. Ideal for business or pleasure.
Genuine Expedia guest review
Other trip Dec 10, 2014
business travel
GB
4.0 / 5Excellent
"No title"
Very convenient with pleasant friendly staff.
Genuine Hotels.com guest review
1 night trip with friends Nov 29, 2014
Dr Ralph
GB
5.0 / 5Outstanding
"Great hotel for arena and shop"
Only stayed for one night, visit to the Echo Arena then Christmas shopping day after. Hotel staff very friendly and helpful. Room spacious and clean. Delicious breakfast plenty to choose from including chef cooking omelette.
Genuine Expedia guest review
Other trip Dec 1, 2014
Janet
GB
3.0 / 5Good
"Central location old fashioned rooms"
Was good how central it was close to everything we needed, staff was very nice and helpful but hotel room was very dated and old looking.
Genuine Hotels.com guest review
1 night romance trip Nov 21, 2014
A Traveler
GB
5.0 / 5Outstanding
"great time"
brilliant time ,the location was great .lovely swimming pool and jacussi
Genuine Expedia guest review
Other trip Nov 20, 2014
tracy
GB
5.0 / 5Outstanding
"Great Stay"
Excellent stay, great location. Would go back and would highly recommend to others
Genuine Hotels.com guest review
2 night trip with friends Nov 14, 2014
Elizabeth
GB
4.0 / 5Excellent
"Super City Centre Hotel"
Bedroom window required attention.
Genuine Hotels.com guest review
1 night family trip Nov 8, 2014
A Traveler
GB
4.0 / 5Excellent
"Noisy but nice!"
Great, except very noisy with neighbouring restaurant music at night and emptying bins/ deliveries from 5.30am. Wouldn't recommend it for a quiet nights sleep!
Genuine Hotels.com guest review
1 night business trip Nov 3, 2014
A Traveler
GB
4.0 / 5Excellent
"Penthouse suite review"
The pentahouse suite was lovely however the bathroom size was disappointing. Could benefit from a refurbishment in the room as most of the furniture looked tired.
Genuine Expedia guest review
Other trip Nov 3, 2014
A Traveler
GB
4.0 / 5Excellent
"City centre hotel in Liverpool"
We had a pleasant stay at the Liverpool Marriott. It's right in the city centre, with a car park next door. The staff are very friendly and helpful. Other people say the decor is a bit tired, but we found everything to be nice and clean. There was a slightly musty smell from the shower curtain, though, as other people have said. Breakfast, booked at check-in, was £10 and good value.
Genuine Expedia guest review
Other trip Nov 3, 2014
Tony
GB
4.0 / 5Excellent
"excellent location"
excellent location, staff's knowledge of area and places of interest outstanding, helpfulness and willingness to help out of this world. highly recommend
Genuine Expedia guest review
Other trip Nov 2, 2014
debbi
GB
3.0 / 5Good
"Good location close to main railway station."
Hotel was OK. Good location in city centre. Staff were friendly and helpful. Could hear street noise at night. Bed and pillows not the most comfortable.
Genuine Expedia guest review
Response by Marriott Liverpool City Centre
Thank you for your review, I can confirm we are in the process of a bed replacement programme at the moment and I apologise you found your bed to be less comfortable. I am glad to see you found our location to be excellent and our hosts were able to take care of you while you stayed. We do hope to welcome you back into Liverpool in the future to help you unlock what this great city has to offer.
Other trip Oct 29, 2014
A Traveler
GB
4.0 / 5Excellent
"Location location location"
Excellent location - friendly staff very comfortable and clean.
Genuine Expedia guest review
Other trip Oct 28, 2014
debbi
GB
4.0 / 5Excellent
"Fabulous"
Hotel in central position in walking distance of shops, reatayrants, bars, attractions and museums. Staff very cheerful, knowledgeable and helpful.
Genuine Hotels.com guest review
1 night romance trip Oct 25, 2014
A Traveler
GB
5.0 / 5Outstanding
"Great Location and very friendly"
This hotel was very clean the room was very relaxing and the location was in the right place for our visit.
Genuine Hotels.com guest review
1 night trip Oct 24, 2014
m cameron
GB
3.0 / 5Good
"Not the best for the money"
Stayed for one night and for the entire night the windows rattled and shook the room down, hardly any sleep and quite frankly the room could do with a revamp, like staying at your nans spare room for the weekend, out of date.
Genuine Hotels.com guest review
1 night romance trip Oct 18, 2014
Carl
GB
2.0 / 5Fair
"-"
Poor procedures - check in - allocated a room that was still occupied! Nasty odour on 3rd floor corridor. Dated hotel Staff pleasant Breakfast good Bed comfortable Poor value overall
Genuine Expedia guest review
Other trip Oct 20, 2014
A Traveler
GB
5.0 / 5Outstanding
"Fab weekend"
Just had a great stay at the Marriott. A bit pricey but it did not disappoint. Car parking is a definite plus. Staff were efficient and friendly. Thanks for a lovely stay.
Genuine Hotels.com guest review
1 night trip with friends Oct 11, 2014
Catherine
GB
4.0 / 5Excellent
"Beds good room size good central location"
Excellent
Genuine Hotels.com guest review
1 night business trip Oct 11, 2014
Jelly tot
GB
5.0 / 5Outstanding
"Very convenient for local buses shops Albert docks"
Enjoyed every our stay will go again for longer next time
Genuine Expedia guest review
Other trip Oct 10, 2014
norman
GB
2.0 / 5Fair
"Close to city centre"
Used the hotel as a base to explore the city for a weekend. Stayed in penthouse suite. Comfortable and clean but furniture worn. Cupboard doors under tv. had to be wedged shut. Whirlpool bath did not work and had not for some time. This left a big bath with useless uncomfortable lumps on the bottom of it. Very disappointing after a long journey. An expensive suite for what was available, other hotels experienced have been better value for money,
Genuine Expedia guest review
Other trip Sep 30, 2014
Nick
GB
5.0 / 5Outstanding
"Very Central - Best place to stay when in Liverpoo"
Immaculate hotel highly recommend it, all staff were extremely helpful and polite.
Genuine Expedia guest review
Other trip Sep 23, 2014
A Traveler
GB
4.0 / 5Excellent
"Nice"
Staff was excellent when had our rooms on different floors staff were very good in getting us our rooms on the same floor. Front desk staff we polite and friendly and Recommendations of were to go out was A 1. I would definitely stay again and beds were comfortable
Genuine Hotels.com guest review
1 night trip with friends Sep 20, 2014
nav
GB
5.0 / 5Outstanding
was more than i expected. really nice hotel with great facilities
Genuine Hotels.com guest review
1 night trip Sep 6, 2014
kieran
GB
5.0 / 5Outstanding
Really enjoyed it and I am looking forward to returning.
Genuine Hotels.com guest review
1 night trip Aug 27, 2014
John
GB
5.0 / 5Outstanding
"Perfect"
just what you want from a hotel, above all the staff were so friendly, down to earth and funny. I had a great stay and a good laugh with all the receptionist, bar staff, a credit to the company
Genuine Hotels.com guest review
2 night trip Aug 23, 2014
Peter Nolan
GB
5.0 / 5Outstanding
"Great location"
Ideal position close to Lime st. railway station. Staff very pleasant. Room comfortable and clean with coffee and tea facilities. Breakfast very good with ample choice.
Genuine Hotels.com guest review
1 night trip Jul 25, 2014
Carol
GB
5.0 / 5Outstanding
"In city centre"
Excellent value for money - very helpful staff. Bed extremely confortable.
Genuine Expedia guest review
Other trip Jul 27, 2014
avril
GB
5.0 / 5Outstanding
"Excellent service"
Very impressed with all staff of the hotel - couldn't do enough to help make our stay a real pleasure.
Genuine Hotels.com guest review
2 night trip Jul 23, 2014
Alan
GB
2.0 / 5Fair
"Tired in need of a revamp!"
Hotel was in a good location, and as this was a Marriot I expected good things. Reception was quite dark and tired looking, staff were friendly but not very organised. Room was standard but hadn't been cleaned properly, with things broken as well as being boiling hot even with the aircon on cold. I ordered room service which was below average. Hummus had seen better days, and looked like it had been sat in a fridge for days, was freezing cold and so dry I could barely spread it. The hotel was really noisy, tired and needed some TLC. Also additional items added to my bill, which although were removed, left a bad impression.
Genuine Hotels.com guest review
1 night business trip Jul 21, 2014
A Traveler
GB
4.0 / 5Excellent
"Great location"
Arrived early and parked in the adjacent multi storey car park. Reception team found us a room that was redy for us as we were an hour before check in time. Room was of a good standard, decor a bit dated compared to modern standards, no minibar in room either, but overall good standard. Bed wasn't to my liking as it was too soft but my girlfriend slept like a log. Used the gym and swimming pool, all areas clean and in good condition! Location of hotel is convenient, 5 minute walk to liverpool one shopping. Car parking rate was discounted which was ideal as we stayed until mid afternoon the following day to go shopping, will stay here again.
Genuine Hotels.com guest review
1 night trip Jun 29, 2014
Tommy L
GB
5.0 / 5Outstanding
"Great hotel all round!"
I don't usually fill these in but I was particularly impressed in this case. In some ways this is a standard hotel with all the standard fixtures. But the quality and cleanliness of each of those fixtures was outstanding, and the staff are lovely. I only marked the surrounding neighbourhood down because it's a bit grubby, but you're so close to the centre that it doesn't really matter!
Genuine Hotels.com guest review
1 night trip Jun 27, 2014
SkyBlue
GB
5.0 / 5Outstanding
"central for Liverpool city centre and dockside dev"
easy parking, warm welcome, comfortable room, excellent breakfast menu
Genuine Expedia guest review
Other trip Jun 23, 2014
David
GB
4.0 / 5Excellent
"Good location, expensive add-ons"
Nice and clean, central to shopping and dining. For the price of the rooms I find it amazing to have to pay for wi-fi in your room. Breakfast at 14.00 pounds! Really? Marriott UK should look at their US counterparts.
Genuine Expedia guest review
Other trip Jun 9, 2014
Steve
CA
4.0 / 5Excellent
"Great Central Location"
Relaxing stay after Rock n Roll Liverpool Half Marathon
Genuine Expedia guest review
Other trip May 27, 2014
Married Couple
GB
4.0 / 5Excellent
"Great hotel, everything you would expect!"
Everything you'd expect from a Marriott - clean and comfortable, polite and helpful staff, decent food. 2 minute walk from the station - ideal location!
Genuine Hotels.com guest review
1 night business trip May 21, 2014
A Traveler
GB
4.0 / 5Excellent
"tired and stuck in the 70s"
Well located once you work how to get there! and apart from the noice from the clubs. But this hotel is soooo tired. clean and neat but dreadful for a Marriott. No personality, carpet and furniture has not been updated since 1970. Pillows towels etc were not up to Marriott standards.
Genuine Hotels.com guest review
2 night family trip May 16, 2014
lvbrit
GB
5.0 / 5Outstanding
"Good hotel for weekend break"
Good hotel central location . All staff very friendly and helpful especially receptionists . Beds very comfortable . Close to station and parking .
Genuine Expedia guest review
Other trip May 19, 2014
eleri
GB
1.0 / 5Poor
"No fridge in room that's shocking"
No fridge in room that's shocking I had a fridge in rural Australia 300km from a supermarket you don't get one here
Genuine Expedia guest review
Other trip May 11, 2014
TAK
AU
2.0 / 5Fair
"Shabby room - different from one booked."
Had we known we would be allocated such a disappointing room we would have chosen a different hotel. The room was not as described nor did it match the picture on the booking form. There was no promised garden view, no pillow menu, no sofa bed. The picture shows cheerful room with a bed made with bright cushions and a matching bedrunner - our bed did not have these. All we could see from the high window were roof tops and tree tops. The room was best described as 'tired' and the net curtains were grey. The furniture had seen better days. When we pointed out the differences to the receptionist she was dismissive and blamed Hotels.com for describing the room incorrectly. However the description on the hotel's own website matches that of the one on Hotels.com.
Genuine Hotels.com guest review
1 night business trip May 5, 2014
John W
GB
4.0 / 5Excellent
"Karaoke till 4am"
Very good but rooms facing the town centre are subject to bars and clubs open till 4am
Genuine Hotels.com guest review
1 night trip Apr 26, 2014
Pink Panther
GB
5.0 / 5Outstanding
If I could give more stars for the staff I would. Honestly some of the most pleasant and helpful I have come across. The mattress in our room was quite lumpy which I was surprised by. The shower curtain have off a smell of stagnant water that filled the room. A new mattress and washed shower curtain and I would have scored this hotel full marks.
Genuine Hotels.com guest review
2 night trip with friends Apr 18, 2014
Jon
GB
5.0 / 5Outstanding
Fab hotel. Fsb room. Fab location.
Genuine Hotels.com guest review
1 night trip with friends Apr 19, 2014
A Traveler
GB
4.0 / 5Excellent
"gordo & Jackie"
Top class hotel and facilities good breakfast great location will stay again
Genuine Hotels.com guest review
1 night romance trip Apr 17, 2014
gordon richards
GB
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