"Room not as good if you book with someone else."
We have stayed at this particular hotel several times. This was the first time that I booked via a hotel booking company. It was the first time that we havent gotten a good view. The person checking us in made apoint to look up how we booked the room and said it out loud. Not sure if I will book another room with a hotel booking company as this has […] happened to us almost every time. Read moreGenuine Hotels.com guest review
"Weekend get away!"
Enjoyed our stay.Genuine Hotels.com guest review
"Nice evening out"
Great location in downtown Anchorage.Genuine Hotels.com guest review
Best hotel service in Anchorage!Genuine Hotels.com guest review
I loved it!Genuine Hotels.com guest review
If the wireless Internet worked in the rooms, I would have given it 5 stars.Genuine Hotels.com guest review
"Close to every place like restaurants, mall & etc."
It's my first time to stay in this hotel. It was close to the place where I am going. Clean rooms and you can really rest because beds are comfortable unlike other hotels that I went before I could hardly sleep because the linens are so itchy.Genuine Expedia guest review
"Kids enjoyed pool"
Enjoyed it, had a great view from my room. Room service messed up my order, but corrected it pretty fast.Genuine Expedia guest review
For the cost of this hotel I don't feel it was that much better then similar rooms.Genuine Expedia guest review
"Convenient to downtown area."
The kids and I enjoyed having a top floor room with views out over the water.Genuine Expedia guest review
"Walkable to most everything"
This was a great hotel to stay in at the end of our trip after staying in much more low key places for the duration of our vacation.Genuine Hotels.com guest review
"Walking distance to downtown sites!!"
Excellent front desk staff; Very helpful and eager to ensure our stay was good.Genuine Expedia guest review
Was a bit pricey, but so is everything in Alaska.Genuine Hotels.com guest review
"Too Expensive For What You Get"
The Marriott was a disappointment. The location is not the best, though downtown Anchorage is not big. Our toilet did not refill after flushing and a plumber had to be sent up to repair it. On returning to our room in the evening, our room had not been made up. They did send housekeeping immediately to clean the room and make the bed. To placate us […] they provided extra towels, extra coffee and complimentary bottled water. They also comped us for 24 hours of internet access that is usually a $14 charge. I feel that in today''s market in room wireless should be included especially in Marriott's top of the line hotel. There is really no excuse to return to a room after an entire day and find it unmade! In all, I would say it was a disappointing experience and not worth the nightly rate. Read moreGenuine Hotels.com guest review
Centrally located. Enjoyed our stay.Genuine Hotels.com guest review
"A quiet 4th of July"
We went to Marriott to escape the "noise" of the neighborhood 4th of July.Genuine Expedia guest review
Staff of the hotel at front desk are rude and careless.Genuine Expedia guest review
The breakfast buffet was extremely overpriced. Table service was very poor.Genuine Hotels.com guest review
This hotel was everything that we wanted. Clean rooms, perfect bed, great customer service. Five stars.Genuine Hotels.com guest review
"Nice view. Close to downtown resturants"
The hotel staff is always friendly. This is a great downtown location. My husband and I stay at this hotel often because of the convenient location. It is walking distance to all the excellent downtown resturants and bars. ForGenuine Expedia guest review
I didn't stay. My wife, daughter and 2 granddaughters stayed 2 nights and told me they loved it for the comfort, view, swimming pool and breakfast.Genuine Hotels.com guest review
"Best service ever."
I stay at a lot of hotels and the service here was some of the best I have ever got. They sent a bottle of wine and a cheese and fruit tray to my room with a handwritten notesaying happy anniversary all 3 days we were there! The parking as always is very expensive in Anchorage UT it was comped 2 out of the 3 days and we used the valet prolly 15 times […] no joke and they were super nice! The Hilton is the only nicer hotel for the room set up but I would still choose the Marriott just because of our amazing stay service and treatment Read moreGenuine Hotels.com guest review
Our room had a great view and was spacious. The room was too warm though and the bed was uncomfortable. Location is great but would be nice to have free parking for guests. Service was good.Genuine Hotels.com guest review
"Close to everything we wanted --"
This hotel is very nice - we'd stay there again. Food in the dining room was pricey and mediocre, but there's plenty of restaurants nearby. Lobby staff & valets are very friendly and proficient -- cleaning staff not so much.Genuine Hotels.com guest review
Great hotel downtown, close to everything. Easy shuttle to and from the airport.Genuine Expedia guest review
"Great location, parking challenge"
Excellent customer service, bed super comfortable, love Marriott.Genuine Hotels.com guest review
For the amount of money I had to pay for the room free wifi and parking should have been included!! I will not be a returning customer!Genuine Expedia guest review
"Nice hotel. Close to downtown."
Enjoyable. Relaxing. Even though it was only one night.Genuine Expedia guest review
I have no complaints about the quality of the hotel or the service. In fact, the service desk even called me my second day to check to see if I needed anything and to make sure my stay was going well. I was aware that they only had valet parking but there was plenty of available parking nearby that was either free or very low cost. The hotel was downtown […] and just minutes away from whatever I needed in Anchorage. Read moreGenuine Hotels.com guest review
"Just OK! Great staff."
Hotel is aged and in need of major updating/remodel. Front office staff are all FANTASTIC and super NICE. Location is good, near everything and Celebrity Cruise line takes off from this hotel. Breakfast upstairs is good but they need more staff up there and clean dishes!!!! Hot water is scorching HOT, be careful.Genuine Expedia guest review
"Great no frills hotel overall"
Overall very pleasant hotel stay. No complaints, though nothing extraordinary. Will repeat, overall very solid.Genuine Expedia guest review
Great room, close to everything, good breakfast buffet. Would recommend 100%!Genuine Hotels.com guest review
"Hotel Charges Not Worth it"
The hotel was nice, but I would probably choose to stay somewhere else down town the next time I ‘m in town. First there is no parking at the hotel. You either have to pay to park at the parking garage across the street, or pay to valet at $24 a day. The internet charge is $13 a day. I expect to pay for both of these at a down town hotel in Anchorage, […] but usually parking is around $10 a day. The room was nice, nothing fancy. I was disappointed that there was a space for a mini fridge, but no fridge. Then if you wanted to make coffee in the morning, there was only 1 regular coffee pack, so you had to draw straws on who got the decaf! All in all not a bad hotel, but there are better places to stay, for the same price. Read moreGenuine Hotels.com guest review
"Not a good experience"
Parking is too far especially for two babies with us. We were on the 16th floor and this website said two beds but there was only one. So I suppose it just didnt work for my family but may be better for like a couple or something.Genuine Expedia guest review
Very nice hotel in Anchorage.Genuine Hotels.com guest review
"Very nicely updated!"
Great one night stay during the Iditarod Start. No complaints.Genuine Hotels.com guest review
"A great hotel for leasure and business."
Excellent hotel. I was satified with my staying. I will stay there again.Genuine Expedia guest review
VERY disappointed they took out the hot tub. We would not have stayed there. But the room was gorgeous. Slow service for food/drinks downstairs. It was a very busy weekend but 30 minutes for drinks is never ok. Needed more staff.Genuine Hotels.com guest review
"great stay except...."
Everything was as usual 'VERY" nice but the parking garage deal is overpriced take as too long.Genuine Hotels.com guest review
The room was very nicely appointed and bath products were from Bath & Body Works which was a nice touch. I loved that I could pre-order breakfast by hanging a card on the door with my selection - I was able to get up, go to the fitness center (small, but nice too by the way and with a small pool), and come back to breakfast being delivered. The only […] downside was the temperature in the room...it was quite warm at night and despite 3 separate efforts throughout the night to turn down the heat (and a fixed window that does not open) the room never cooled down. Read moreGenuine Hotels.com guest review
"Amazing customer service!"
We had an wonderful time staying here with our family! The staff were awesome, from valets to the wait staff to the concierge to the cook for the morning breakfast buffet--friendly, helpful, efficient, and the epitome of professional. The hotel itself was gorgeous, the rooms well appointed and clean, and it was convenient to local shopping. We thoroughly […] enjoyed our stay, but it was the terrific people that made it memorable! Read moreGenuine Hotels.com guest review
Bed Sheets were not fresh looking. In the cafe, only paper cups. I ordered an expresso. Unbelieable - it was served in a large mug. Shame!. Waiter said, we don't have cups. The carpet on 5th floor needs detailed vacuming, dust showing on edges.Genuine Hotels.com guest review
Room was very nice but expect to be Nickle'd and Dime'd while staying here. Rate on hotel.com was good for the room but did not include $24 / day for parking nor internet access fees. If you have a car and need the internet, it's just as expensive as the other hotels in the area.Genuine Hotels.com guest review
This was our second choice to the Captain Cook, and were pleasantly surprised. The hotel was very well kept, had nice soaps, a great bed and linens, and very friendly staff.Genuine Hotels.com guest review
The staff was very helpful. I had many questions about the bus system, cabs , food etc. and was always pleased. The staff bent over backwards to hlp me in every instance. The location was excellant near the musume and great restaurants too.Genuine Hotels.com guest review
We will stay again for sure.Genuine Hotels.com guest review
"Great customer service"
From the valet with a smile and willingness to serve to the wait staff who kept me entertained this was a great experience. I will be returning next year and will stay here again!Genuine Hotels.com guest review
"Marriott Downtown Anchorage"
This is a great hotel. In the middle of downtown Anchorage, near all of the Downtown Anchorage sites. I took my 5yo daughter there for a night out with her, we got a West facing room on the 11th floor. The room was clean and very well kept. One problem is parking. If you're going to have a car at this hotel, parking costs $1.00/hr, and youll have to […] walk a block. Unless you can hover and find a metered street parking spot which is free on nights and weekends. You'll still have to walk. The pool is nice, the restaurant was nice, but the breakfast buffet was a total disaster. We got there for breakfast, had to wait to be seated. Half of the tables were empty, and full of dirty dishes, they hadnt been cleaned off. We waited and waited for a server that never showed. We had to get our own water, and after enough waiting, I decided on the buffet. More than half of the food dishes at the buffet were empty. All there was was some fruit, bacon, bicuits and gravy. And cereal for my daughter. I had to ask the hostess for a bill, as I never did get a server. Aside from this, it was overall a fantastic weekend at a nice hotel. Read moreGenuine Hotels.com guest review
"Good comfortable location"
I think it was very good and friendly serviceGenuine Hotels.com guest review
"OK hotel, but spotty food/beverage service."
Hotel does not provide an airport shuttle, despite relatively close proximity. Compared to other Marriott hotels, hotel decor is functional but rather plain. All hotels in Anchorage are relatively expensive, and this Marriott is no exception. Food and service in the Lobby lounge was terrible. Fish and shrimp appetizers were advertised as being coated […] in Panko crumbs, but it seemed more like concrete. Service was slow and unresponsive. We had finished our food before our wine was served. Meanwhile the bartender was busy chatting up other customers seated at the bar. Breakfast the next morning was completely the opposite. Service was prompt, courteous, and professional. Food was very well prepared, especially the hash browned potatoes, among the best I have ever eaten. Read moreGenuine Expedia guest review
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