Everything was fantastic. Thank youGenuine Hotels.com guest review
"Great staff and excellent location"
the hotel was wonderful, in its location and in the quality of its staff. The front desk people were great, very helpful, always smiling and provided great service. The breakfast was superb.Genuine Hotels.com guest review
The staff was wonderful and made up for any short comings the hotel had.Genuine Hotels.com guest review
"Superb hotel for a holiday"
Very well located - close to the castle and a short walk to the old town. It was very good to be away from the hustle of the centre of old town. Staff were incredibly professional and helpful. The best hotel that we stayed in during our tour of Europe.Genuine Expedia guest review
"Easter in Prague."
The room was very comfortable and clean. The staff was very helpful (when there was a mix-up with my family's flight and they did not arrive as scheduled. We traveled to Prague on different airlines. They called the airline numerous times and finally got some information which helped calm my nerves.) The hotel had a great buffet breakfast as well. There […] was a comfortable lounge area across from the front desk. Read moreGenuine Expedia guest review
"Great small hotel"
Enjoyed the stay at the Savoy. Staff was very nice, reception desk staff was fantastic--very nice, helpful.Genuine Hotels.com guest review
"The Savoy - Prague"
Staff was friendly and helpful. Most spoke decent english. Breakfast has a good variety and was good (complimentary). The rest of the food is mediocre at best so go to city center to find the good restaurants. It's walking distance to Prague Castle and the tram stops out front and you can take it to within 3 blocks of city center in 5 minutes. A tram […] comes by every 7 minutes. Much quieter here than city center and found it to be a better place to stay. Read moreGenuine Hotels.com guest review
"not 5-star service"
The overnight front desk staff was not very helpful when I had a question regarding my room. I'm not sure if this was a language barrier or truly a lack in customer service. The day and evening staff were a bit better. Very convenient to tram and sights. Great walking area during the daytime but restaurants and bars closed early on Sunday night. Otherwise […] this was a nice hotel in a quieter neighborhood of Prague. Read moreGenuine Hotels.com guest review
"Very good hotel stuff"
It is a good Hotel with lovely and interesting historical neighborhood, but it is 25 minutes away from city center, according to my experience in more than 100 hotels around the world this hotel should be 4 stars hotel. The stuff are very friendly.Genuine Expedia guest review
Everything went exactly as planned. The hotel driver was waiting for us at the airport in arrivals which meant we were checked into the hotel less than an hour after landing. The hotel was excellent, we received a complimentary upgrade and couldn't have been happier with our wonderfully large and comfortable room. The staff were extremely friendly and […] attentive and gave us all the information we needed to see as much of Prague as was possible during our stay. The hotel location was perfect for us, in a peaceful and quiet location adjacent to Prague Castle but just around the corner from both the tram and tourist bus stops, which meant we could quickly and easily get down into the bustle of the Old Town. We were also able to purchase our tourist travel tickets at the hotel reception. All in all a thoroughly enjoyable trip - the weather was good too! Read moreGenuine Hotels.com guest review
Great location slightly out of the main old town and crowds. Pleasant walk to old town and convenient tram back up the hill. Restaurants and small supermarket nearby. Old world charmGenuine Hotels.com guest review
"Not a 5 star"
This hotel is definately not a 5 star. The housekeeping was terrible. The maids did not even make the bed properly and chose a lazy way out by leaving the bed spread off and turning down the quilt instead. Obviously it would have taken longer to make the bed properly. The maids did not pick up any rubbish lying on the floor (left a tissue there) or […] the strawberry stalks lying on the table. It was as if they just cleaned, if at all, around everything. Have stayed in many 4-5 star hotels in Euorpe and this had by far the worst housekeeping. The shower kept going hot and cold. The really old tv in the room had only one English Channel and after a long day sight seeing we wanted to just chill in the room. The spa facilties ie sauna and spa were not working due to technical difficulties which was very disappointing. The only plus side of this 5 star hotel was the reception staff who were very professional. Read moreGenuine Expedia guest review
"Grand but charming"
Excellent location – it takes you two minutes to get to the Prague castle but at the same time you can quickly escape to the airport avoiding the most congested streets of the old town. Although somewhat old-fashioned, the hotel interiors are charming – having a drink in the library while flipping through the papers is so soothing! Staff was very kind, […] responsive and efficient. Read moreGenuine Expedia guest review
"elegant traditional hotel"
The hotel was exceptional and far exceeded our expectations. The rooms are recently refurbished in a very elegant style. The Castle is within walking distance and there are trams outside the hotel door. The staff were very courteous and friendly. We had a junior suite, which was very well appointed and had a lovely marble bathroom with separate shower […] and bath. We highly recommend this hotel. Read moreGenuine Hotels.com guest review
"Comfortable in Prague"
Comfortable, clean hotel. Large rooms with WiFi. Breakfast buffet was adequate , the lounge offered small plates and was relaxing after a day of sightseeing. Hotel was 5 minutes away from the Castle and Strahov Monastery. Further walk to the river, Old Town and New Town, but Tram Station was just in front for those who want to ride.Genuine Hotels.com guest review
"Prague 2013 Marathon stay"
Excellent Hotel well run and well situated within reach of all major attractions and sights. Breakfast was a bit run of the mill otherwise first classGenuine Expedia guest review
"A very pleasant stay."
Very clean, stylish and friendly helpful staff. Best hotel bed I have ever slept in - good quality piilows/duvet, very nice indeed. Would recommnend a non smoking area as was off-putting for us in the bar with poeple smoking. Drinks were a little pricey too.Genuine Expedia guest review
"I loved the location"
I had been to Prague before and knew where I wanted to stay. That is near the castle, the restaurants are just as good as old town ect.. but much chaeaper. The hotel was very nice and the staff superb. The breakfast was pretty good. The room was cleaned every day and very well. The mini bar was included and stocked up every day as well. I would say […] that this hotel used to be a 5 star but would need to upgrade and refresh furniture, but the lobby and restaurant and as specially the staff make it a solid 4.5 stars, I would definitely go back to the Savoy. Read moreGenuine Expedia guest review
We spent 6 nights in this wonderful hotel. Although not in the centre of where most tourists tend to stay, it is well located at 5 minutes walk from Prague castle. It also has the tram rail just in front for easy access to other sites if you don't feel like walking, although everything is close enough to walk if you know which pedestiran routes to take. […] The staff were extremely helpful, pleasant and courteous. Good selection of food offered for breakfast. The rooms were clean and a good size. I strongly recommend this hotel. Read moreGenuine Expedia guest review
"Lovely friendly hotel"
Great hotel, helpful friendly staff. Good location, 5 minutes from castle & 15 minutes from Charles Bridge. It's a steep walk back, so get a tram (it's really easy)Genuine Expedia guest review
"very good one but a little bit far from the old ci"
very nice place, comfortable, reasonable prices, the team was great and the place was very clean and well mantain.Genuine Hotels.com guest review
The hotel was nice and staff was very friendly. We would recommend this hotel to my friends!Genuine Expedia guest review
"The Golden Tulip Prague is "Golden""
Staff were extremely courteous and professional, even willing to assist when I met a couple of travellers staying elsewhere who were lost - I brought them to the hotel and staff there helped them out. What a treat! the couple were very grateful. Room rates were extremely reasonable for the value received - probably one of the best deals I have received […] at any hotel. Hotel offers breakfast buffet which is convenient and they sell metro.tram tickets and this is very helpful because the public transport system in Prague is based on geting tickets which are good for 30 minutes or more. This hotel is very close to the local tram line #22 and also to a hop-on hop-off stop and to a great view of the city. Walking distance from the Prague Castle, and also the Loret Church, the sound of bells from the church was very comforting. There are several nice shops and cafes/restaurants within walking distance but this area is not near the center of town, which is nice. The street is very quiet and I slept great! Read moreGenuine Hotels.com guest review
"Savoy Hotel Prague"
I very much enjoyed my 3 night stay at the Savoy. The staff were friendly and the morning breakfast was great. Hotel was clean and well appointed (but not outstanding for a 5 star rating). The only draw back to this hotel is the location, which is on the outskirts of town (about a 15 minute walk to the heart of the action at Charles Bridge. Although […] this wasn't a problem to me as I enjoyed the walk and it made you pass some nice streets that you would otherwisw have missed if you were based more central. Also there is an excellent tram service with a stop directly outside the hotel and the number 22 seems to go everywhere in town! Overall a great stay. I will definitley return to Prague which is a beautiful city and also definitely consider the Savoy for the return trip. Read moreGenuine Hotels.com guest review
"Hotel Savoy - 9/12/2011-11/12/2011"
The hotel was nice & comfortable; staff were friendly and helpful too. This hotel was advertised as a 5* hotel but in reality it is really more like a 4*. Downstairs is 4-5* with the nice bar and marble reception area which is very comfortable. but upstairs the rooms are pretty standard and borderline 3-4*. We had asked for a double; but were instead […] given two twins joined together :( overall i would give it 4* . but i would happily go back if i was able to book it as part of a travel deal like before. but wouldn't be happy paying full rates. Read moreGenuine Expedia guest review
"Helpful staff and nice surroundings"
Had a great time at this hotel, staff where really helpful and friendly. Location is pretty good, not far from the castle and a lot less busy than the main tourist areas. The old town is within walking distance but is down a fairly steep hill, not so bad going but a bit harder coming back after a day out. Easier option is to catch the No.22 tram that […] stops right outside the hotel - 5 stops and around 10 mins later and your in a nice square (cant remember the name off the top of my head) and a couple of minutes walk from Charles Bridge. This hotel does offer a complimentry mini-bar but was a bit disapointing - 2x330ml cans of beer, a bottle of still water and sparkling, a fizzy apple or blackcurrant drink and a bottle of some bizarre nasty tasting cola. handy after a day out though and restocked daily. Would stay here again! Read moreGenuine Expedia guest review
The staff made the hotel, very friendly, very efficient.Nice location, away from the crowds, easy to walk down to the town and with the no 22 tram stop outside the hotel, easy to return up the hill.Genuine Hotels.com guest review
"Will not return"
Definitely not 5 star. We were very disappointed. Some staff were not very helpful, we were not made to feel welcome. Housekeeping very poor, spilt coffee remained for 3 days. Free mini bar was not replenished on one occasion. Breakfast staff were very attentive, plus the waiter on the one occasion we had dinner. Misleading information given regarding […] the tram tickets, we could have ended up with an exorbitant fine, but one helpful waiter explained the system. When we arrived it was pouring hard, the overhead canopy was leaking, we were both suffering from a recent road accident and had to struggle with our cases, into the lobby. Room was not ready on arrival.One kindly person did bring our luggage up to our room. Read moreGenuine Expedia guest review
"Excellent hotel near the castle & monastary"
We received competent, polite service in all areas of the hotel. The buffet breakfast was varied and generous. Our room was quiet and comfortable. We found the Savoy to be located at close walking distance to 2 sites we wanted to visit in Prague. It was also on a tram line that made it easy to return from the Old Town, as well. (But the walk down to […] the town is enjoyable, and takes about 15 minutes to reach the landmark Charles Bridge and then the Old Town.) Read moreGenuine Hotels.com guest review
"Not 5 Star"
The only good thing of this hotel is its closeness to the castle. Not impressed by its conditions, especially the carpet which is the worst ever seen in hotels. The breakfast was poor, beans and bacons were cold, and had to wait for the tables to be cleaned and made every morning. The room air con was very noisy, even louder than the tram outside. Lucky […] it was not too hot and the air con could be switched off overnight. Read moreGenuine Expedia guest review
Good points - comfortable bed, gorgeous bathroom, spacious bedroom. - reception staff very helpful and always very pleasant. Bad points - tea/coffee makings in bedroom never refilled, even when asked; - carpet in bedroom very faded. - breakfast coffee always served lukewarm; - dinner menu rather limited unless you like very rich food.Genuine Expedia guest review
"Fantastisk service och trevlig personal"
Väldigt trevlig och bemötande personal, vi hade strul med transfer från flyget när vi anlände så det slutade med att vi tog en taxi vi skulle bli kompenserade efteråt men blev inte det... Rekommenderar absolut detta hotel, spårvagn 22 är den man åker från stan till hotellet, promenaden blir annars ganska krävande (uppför).Genuine Hotels.com guest review
Nahe dem Hradschin nahe der Autobahnabfahrt, trotzdem sehr ruhig mit schöner Austattung, sehr freundlichem Personal, gutem Frühstück. es hat einfach alles gepasst.Genuine Hotels.com guest review
"Bon hôtel, bien situé hors de la cohue du centre"
Hôtel charmant, un peu vieillot mais bien entretenu. Restaurant un peu limité. Personnel très serviable.Genuine Hotels.com guest review
"LÅ PASSE LANGT FRA SENTRUM"
KOSELIG HOTELL. VILLE SPISE PÅ HOTELLET OM KVELDEN SØND. OG MAND. BEGGE DAGER STENGT. BLE ANBEFALT KOSELIGE STEDER I NÆRHETEN. GOD FROKOST.Genuine Hotels.com guest review
Absolutt å anbefale!Genuine Hotels.com guest review
"Ruhriges und anspruchvolles Hotel."
Zur Erholung und für Stadbesichtigung sehr gut. Von hier aus kann man ohne Probleme zu Fuss ( ca. 2 km) in die Altstadt laufen.Genuine Expedia guest review
War alles in Ordnung sauber,frühstück ok Personal freundlich kann man gut weiterempfehlenGenuine Expedia guest review
ここ2年ほどよく泊まってますが、だんだんサービスが落ちてきた感じ。悪くはないのですが、どうしても以前と比べると。残念です。（朝食の開始時間が遅くなった、ウエルカムサービスが無くなった、サービスドリンクが無くなったなど）Genuine Hotels.com guest review
Um grande hotel! recomendo!Genuine Hotels.com guest review
Det levede absolut ikke op til forventningerne af et hotel der er bedømt som værende 5-stjernet. Vi måtte skifte værelse den f'ørste aften, da vi fik tobaksrøg fra de andre værelser ind til os via ventilatinssystemet. TV på værelset var et gammelt analog tv som kun viste sport, nyheder og lokale udsendelser. I det nye værelse virkede køleskabet desuden […] ikke. Rengøring var der absolut ikke noget at klage over. Vi havde planlagt at spise vores julemiddag i restauranten, men efter at have spist (helt alene) i restauranten, hvor vi fik en MEGET sej bøf med meget lidt tilbehør og en pris der absolut var ALT for høj, fandt vi et andet sted. Min mand og jeg rejser til storbyer både i og udenfor Europa 1-2 gange årligt, og skulle vi vurdere dette hotel, skulle det være med MAX 3 stjerner. Måske skulle Hotel.com tjekke dette sted igen.... Read moreGenuine Hotels.com guest review
"OTTIMO HOTEL SULLA COLLINA DI MALA STRANA"
AVEVAMO SCELTO QUESTO HOTEL IN BASE ALLE RECENSIONI SU EXPEDIA E TRIPADVISOR E DEVO DIRE CHE LA SCELTA E' STATA VERAMENTE AZZECCATA. ABBIAMO TRASCORSO TRE GIORNI A CAVALLO TRA NATALE 2013 E CAPODANNOGenuine Expedia guest review
"Helt ok vistelse"
Välskött hotell med ok frukost. Sängarna var lite obekväma i mitt tycke men annars var det helt ok. Vi fick champange och frukttallrik som gåva eftersom det var min 40-års dag, trevlig gest. Vattnet i spa poolen var på tok för kallt dock.Genuine Hotels.com guest review
プラハ市全体が、中世の香りを色濃く残す街です。その街には調和したホテルでしたが、その前には米国系のホテルとリノベーション（近代化）したお城を改造したホテルに泊まったので、茶を主体として基調のホテルは、古臭く感じた。フライトの関係で、１０時頃に着いたので余計に暗く感じた。従い、評価は厳し目である。東欧圏での一流ホテルには違いないが、泊まるこちら側の選定ミスであったと思います。プラハ城には近いが、市内には遠く、その間をタクシーを利用すると日中は、交通量が路面電車もあり多く感じるので、旧市街地に泊まる方が何かと便利であったと思った。Genuine Hotels.com guest review
ホテルは観光の中心地からやや遠く市街地のにぎわいを好む人には不向きです。私は近くにあるストラホフ修道院に行くため宿泊しましたが、思わぬ事故で怪我を負い、結局何の観光もできずじまいでした。しかしその際、ホテルでは病院へハイヤーで連れて行ってくれたり（有料）、杖を貸してくれたり（無料）、保険会社との度重なるFAX連絡（有料）にも快く対応してくれ、最終日にはフライトの時刻に合わせて午後3時まで部屋を使わせてくれました（無料）。最終日に空港まで送ってくれたホテルのドライバーは、車を長く停められないと心配しながらも、係員を呼びに行ったり、荷物を持ってくれたりといろいろ面倒を見てくれました。当初は、やや不愛想に思えたスタッフも慣れればいろいろ声をかけて気遣ってくれました。そのため、観光はできませんでした […] が、また別の旅のよい思い出ができました。静かな環境の中、ゆっくりくつろげるこのホテルならではのことでしょう。 夕食はすべてホテルのレストランでとりました。値段が高く選択肢が少ないというよくない評判も見られましたが、私の頼んだものはみな美味しかったです。特にボヘミア風スープは美味しかったです。 Read moreGenuine Expedia guest review
"Parfait pour les romandonneurs (romantique/randon)"
Hôtel agréable et calme. Proche du château il est néanmoins loin du quartier historique de Prague. Parfait pour les romantiques et les randonneurs. Le personnel est très serviable et compréhensif avec les non anglophones.Genuine Expedia guest review
"Ottimo rapporto qualità prezzo"
L'albergo è situato in un quartiere calmo e silenzioso sulle colline di Praga. Dal centro si raggiunge in 10-15 minuti di tram ed è in posizione ideale per camminare attraverso l'enorme castello, in discesa, verso la città. Molto pulito con camere eccellenti (le executive costano poco di più e sono enormi, con bagni in marmo, doccia e vasca separate, […] cabina armadio, eccetera). La colazione è abbondante con servizio rapido e cortese, forse non così ricca di scelte come ci si potrebbe aspettare da un 5 stelle, ma comprende sia dolce sia salato sia frutta. Raccomandato per chiunque non sia alla ricerca della "nightlife" di Praga, ma voglia riposarsi dopo una giornata di lavoro o di turismo. Ottimo anche il servizio transfer da e per l'aeroporto. Read moreGenuine Hotels.com guest review
①当ホテルの設備は室料に見合った内容と評価する。 ②観光目的の宿泊の場合、極めて良いロケーションに立地している。 ③朝食は品数、味、サービスにおいて高評価できた。 ④チェックインの時のフロントの対応に問題あり、クレジットカードの提出に加え ２０００クローネの請求のサインを事前に求められたが理由が不明確に付き 拒否したが、これがとても不快なものとして印象にのこっている。Genuine Expedia guest review
Excellent location near to the famous castle. Polite staff with excellent service. Nice and tidy rooms with tranquil environment. Nice breakfast at its elegant restaurant. A perfect experience!Genuine Hotels.com guest review
"Excelente ubicación y servicios."
A 5 cuadras del Castillo de Praga y a unas 8 de la Iglesia donde está el altar con El Niño de Praga. Caminando se llega a Charles Bridge y hasta el centro turístico con su Torre , Reloj Astronómico, y a San WENSESLAO square. Por un dólar y medio , si no quieres caminar, coges el tranvía número 22 justo al frente del hotel con un transfer a solo dos […] paradas y con el mismo ticket coges el sub que lleva al centro histórico. Todo eso en menos de 10 minutos. Barrio seguro, en el hotel gente amable, colaboradora. Ciudad para caminar, bella, única. Permanecer menos de tres días no es una buena opción. Lleven buenos zapatos para caminar.hotel muy recomendable, pero no para cenar ahí. Read moreGenuine Hotels.com guest review
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