Hilton Edinburgh Caledonian - Edinburgh

Princes Street, Waverley Market, Edinburgh, EH2 2AN United Kingdom
Hotel Info: 020 3 027 8143
Guest rating 8.0 / 10
73% Recommend
(Neighbourhood average 8.1)
8.0 overall guest rating
Reviewed by 52 guests
Average for the neighbourhood is 8.1
"Centrally located"
 by M from Newcastle upon Tyne
Found the Hilton Caledonian hotel very good - although a little on the pricey side, especially pr...
22/09/2008
55.94939, -3.20675
Hotel coordinates:

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Guest review summary

  • 8.0 Average rating: All Trip Types
  • 73% Recommended
  • 52 Reviews
  • 8.6  Hotel Service
  • 7.8  Room Comfort
  • 8.0  Hotel Condition
  • 9.0  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (52) 8.0
Business (1) 6.0
Romance (0) 0
Family (0) 0
With Friends (1) 6.0
All Others (50) 8.2

Overview

Location.
Situated in Edinburgh's Haymarket neighborhood, this business-friendly property is close to Royal Lyceum Theatre, Charlotte Square, and Edinburgh Castle. Also nearby are Scotch Whisky Heritage Centre and Princes Street Gardens.

Features.
Hilton Edinburgh Caledonian has a health club, an indoor pool, a spa tub, a steam room, and a sauna. The onsite spa at this 5.0-star property offers massage and treatment rooms and beauty services. Business amenities include a business center, meeting rooms for small groups, and business services. Hilton Edinburgh Caledonian has a restaurant, a bar/lounge, and a coffee shop/café. 24-hour room service is available. Event facilities consist of a ballroom, conference rooms, and banquet facilities.

Guestrooms.
Amenities featured in guestrooms include coffee/tea makers, minibars, and clock radios. In addition, amenities available on request include extra towels/bedding and wake-up calls. Guestrooms have satellite television with pay movies. Business-friendly amenities include desks, direct-dial phones, and voice mail. Bathrooms feature shower/tub combinations, bathrobes, and hair dryers. Guestroom services include housekeeping. All guestrooms at Hilton Edinburgh Caledonian are non-smoking.

Notifications:

  • This property caters to couples.
  • Additional fees and deposits may be charged by the property at time of service, check-in, or check-out.

      Why book with us?

      • Hotels.com doesn't charge cancellation fees
      • We're just a phone call away: 0203 027 81 46

      Facilities

      Services

      • Babysitting or child care
      • Beauty services
      • Breakfast available (surcharge)
      • Cell phone/mobile rental
      • Complimentary newspapers in lobby
      • Concierge services
      • Currency exchange
      • Fitness facilities
      • Full-service health spa
      • Health club
      • Laundry facilities
      • Massage - treatment room(s)
      • Multilingual staff
      • Parking (surcharge)
      • Porter/bellhop
      • Safe-deposit box - front desk
      • Sauna
      • Spa services on site
      • Spa tub
      • Steam room
      • Tour assistance

      Business & Event

      • 24-hour front desk
      • Audio-visual equipment
      • Banquet facilities
      • Business center
      • Business services
      • Conference room(s)
      • Dry cleaning/laundry service
      • Event catering
      • Meeting rooms (small groups)
      • Room service (24 hours)
      • Secretarial services

      Rooms (all rooms include)

      • Bathrobes
      • Cable/satellite television channels
      • Clock radio
      • Coffee/tea maker
      • Complimentary toiletries
      • Cribs (infant beds) available
      • Desk
      • Direct-dial phone
      • Electronic/magnetic keys
      • Extra towels/bedding
      • Hair dryer
      • High-speed Internet access
      • Housekeeping
      • Iron/ironing board
      • Makeup/shaving mirror
      • Minibar
      • Non-smoking only
      • Pay movies
      • Premium bedding
      • Private bathroom
      • Satellite television service
      • Shower/tub combination
      • Slippers
      • Video-game console
      • Voice mail
      • Wake-up calls
      • Welcome amenities
      • Window opens

      General

      • Ballroom(s);
      • Bar/lounge;
      • Coffee shop or café;
      • Elevator/lift;
      • Restaurant(s) in hotel;
      • Suitable for children;
      • Swimming pool;
      • Swimming pool - indoor;
      • Year Built 1903
      Caters to couples
      Caters to families
      Check-in time is 3 PM
      Check-out time is Noon
      Small pets only

      Extra-person charges may apply and vary depending on hotel policy.
      Photo identification and credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

      Recreation

      • Golfing nearby
      • Hiking/biking trails nearby
      • Ice skating nearby
      • Playground nearby
      • Racquetball/squash nearby
      • Swimming on site
      • Tennis nearby

      Guestrooms Guestrooms

      Double Deluxe Plus

      One double bed. Satellite television with pay movies, Internet connection, minibar. Bathroom with telephone, bathrobes and hair dryer.

      All rooms include All rooms include
      • Bathrobes
      • Cable/satellite television channels
      • Clock radio
      • Coffee/tea maker
      • Complimentary toiletries
      • Cribs (infant beds) available
      • Desk
      • Direct-dial phone
      • Electronic/magnetic keys
      • Extra towels/bedding
      • Hair dryer
      • High-speed Internet access
      • Housekeeping
      • Iron/ironing board
      • Makeup/shaving mirror
      • Minibar
      • Non-smoking only
      • Pay movies
      • Premium bedding
      • Private bathroom
      • Satellite television service
      • Shower/tub combination
      • Slippers
      • Video-game console
      • Voice mail
      • Wake-up calls
      • Welcome amenities
      • Window opens

      Double Guestroom Plus

      One double bed. High-speed Internet access. Satellite TV with pay movies. Minibar. Hair dryer.

      All rooms include

      Double Hilton Deluxe

      One double bed. Satellite television with pay movies, Internet connection, minibar. Bathroom with telephone, bathrobes and hair dryer.

      All rooms include

      Double Hilton Guestroom

      One double bed. Satellite television with pay movies, Internet connection, minibar. Bathroom with telephone, bathrobes and hair dryer.

      All rooms include

      Everest Room

      All rooms include

      Single Hilton Guestroom

      One twin bed. Satellite television with pay movies, Internet connection, minibar. Bathroom with telephone, bathrobes and hair dryer.

      All rooms include

      Twin Deluxe Plus

      Two twin beds. Satellite television with pay movies, Internet connection, minibar. Bathroom with telephone, bathrobes and hair dryer.

      All rooms include

      Twin Guestroom Plus

      Two twin beds. High-speed Internet access. Satellite TV with pay movies. Minibar. Hair dryer.

      All rooms include

      Twin Hilton Deluxe

      Two twin beds. Satellite television with pay movies, Internet connection, minibar. Bathroom with telephone, bathrobes and hair dryer.

      All rooms include

      Terms & conditions

      Extra-person charges may apply and vary depending on hotel policy.
      Photo identification and credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Prices shown exclude taxes and fees unless otherwise stated.

      Area map

      A short guide to Old Town

      Old Town

      see all hotels in Old Town

      Nearby Activities & Points of Interest

      Less than 0.5 mile

      • Charlotte Square - 300 yards
      • Royal Scots Regimental Museum - 400 yards
      • Georgian House - 400 yards
      • Edinburgh International Conference Centre - 500 yards
      • National War Museum - 500 yards
      • Edinburgh Castle - 600 yards
      • St. Mary's Episcopal Cathederal - 600 yards
      • Scotch Whiskey Heritage Centre - 700 yards
      • Princes Street Gardens - 700 yards
      • City Centre Edinburgh - 700 yards

      3.0+ mi

      • Edinburgh Airport (EDI) - 6.1 miles
      • Dundee Airport (DND) - 36 miles
      • Glasgow Intl. Airport (GLA) - 48 miles

      Reviews

      Hilton Edinburgh Caledonian 2008.09.22
      Recommended Trip type: All Others "Centrally located"

      Reviewed by M of Newcastle upon Tyne on Sep 22, 2008

      Found the Hilton Caledonian hotel very good - although a little on the pricey side, especially price of breakfast - decided to treat ourselves to in-room dining for a change to celebrate my 40th birthday and although very nice, it was expensive (£20 a head plus service charge)! Very central for shops and bars of Edinburgh. Would highly recommend.

      Overall Rating

      8.0 out of value="10"
      • 8.0 Hotel Service
      • 10.0 Hotel Condition
      • 8.0 Room Comfort
      • 10.0 Room Cleanliness
      Hilton Edinburgh Caledonian 2008.07.10
      Recommended Trip type: All Others "one of the best"

      Reviewed by N of CATTERICK on Jul 10, 2008

      our stay at the caledonian was very enjoyable, although we only stayed one night. The room was very comfortable, although not the best we have stayed in. Breakfast was everything one could wish for. The only downside to our stay was the building works being carried out as part of the HILTON'S 22 million pounds improvement scheme. This will not put us off staying here on our next visit wich we hope to do later in the year.

      Overall Rating

      8.0 out of value="10"
      • 10.0 Hotel Service
      • 6.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      Hilton Edinburgh Caledonian 2008.05.20
      Not recommended Trip type: All Others "Excellence in Edinburgh"

      Reviewed by R of Kenilworth on May 20, 2008

      Very impressed with the hotel room which had obviously just been refurbished. Excellent location for seeing the sights so would recommend it. Has a car park as well so that proved very handy.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      Hilton Edinburgh Caledonian 2008.05.08
      Recommended Trip type: All Others "brilliant"

      Reviewed by e of wales on May 8, 2008

      Although when we stayed the hotel was undergoing refurbisment it did not disrupt our stayat all. staff were very helpful, food was excellent and could not fault it at all! i would definately go back there again

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      Hilton Edinburgh Caledonian 2007.11.19
      Recommended Trip type: All Others "Not amazing"

      Reviewed by S of Newcastle on Nov 19, 2007

      The hotel was extremly nice, but i didnt feel like i was welcome there. I am 19 and i was treating my girlfriend to a weekend away there. But it felt like the staff didnt want me to be there as i wasn't there 'avergae' customer. The reception staff were very hard to understand and did not explain stuff fully. As for the room, it was excellant but i did not have much of a view.

      Overall Rating

      8.0 out of value="10"
      • 6.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness

      The following English reviews were posted by Hotels.com guests from other countries

      Hilton Edinburgh Caledonian 2009.09.28
      Recommended Trip type: All Others "Wonderful Stay - could go every weekend!"

      Reviewed by L of Darlington on Sep 28, 2009

      Excellent Service throughout the hotel. All members of staff were friendly and helpful. Extremely comfortable stay in a beautiful hotel. Can't get more central, and if you're lucky - as we were - you get a view of Edinburgh castle from your room!

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      Hilton Edinburgh Caledonian 2009.08.29
      Not recommended Trip type: All Others "Room for improvement"

      Reviewed by B of Liverpool on Aug 29, 2009

      This is an expensive hotel but our room was tiny with a chipped small oldfashioned wardrobe which could not take a woman's dress. The shower was cool and the pressure low. The restuarant food was overpriced and poor value. On the plus side, the service was excellent; the location was excellent; the pool a little small but very pleasant; the public areas were very attractive but I do not think it was worth the money

      Overall Rating

      6.0 out of value="10"
      • 10.0 Hotel Service
      • 8.0 Hotel Condition
      • 6.0 Room Comfort
      • 8.0 Room Cleanliness
      Hilton Edinburgh Caledonian 2009.08.20
      Recommended Trip type: All Others "Great Hotel"

      Reviewed by s of London on Aug 20, 2009

      A superb hotel with a well furnished comfortable room and excellent service. The breakfast had a wide choice, although wasn't as good as other hotels with similar ratings.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      Hilton Edinburgh Caledonian 2009.08.19
      Recommended Trip type: All Others "A classy place to stay"

      Reviewed by M of London on Aug 19, 2009

      We were a party of 7 & they made sure our rooms were next door to each other. The staff were outstanding- efficient, polite & helpful. The rooms were spotless, the food was good - both breakfast & dinner was fresh & tasty.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      Hilton Edinburgh Caledonian 2009.08.13
      Recommended Trip type: All Others "Great location and we really enjoyed our stay"

      Reviewed by H of Ireland on Aug 13, 2009

      We got a great offer online - very reasonable price. We really enjoyed our stay, staff were polite and helpful, good variety for breakfast, the whiskey bar is very relaxing for a drink in the evening and the location is great.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 8.0 Room Comfort
      • 10.0 Room Cleanliness
      Hilton Edinburgh Caledonian 2009.08.01
      Recommended Trip type: All Others "2 DAYS IN EDINBURGH"

      Reviewed by J of WHALEY BRIDGE on Aug 1, 2009

      IT WAS VERY GOOD VALUE ON A 2 FOR 1 OFFER. GOOD LOCATION FOR CITY. STAFF VERY FRIENDLY AND HELPFULL. BREAKFAST VERY GOOD. HOTEL CONDITION GOOD FOR ITS AGE.

      Overall Rating

      8.0 out of value="10"
      • 10.0 Hotel Service
      • 6.0 Hotel Condition
      • 6.0 Room Comfort
      • 8.0 Room Cleanliness
      Hilton Edinburgh Caledonian 2009.07.14
      Recommended Trip type: All Others "Would love to go back"

      Reviewed by s of leicestershire on Jul 14, 2009

      our stay at the hilton edinburgh caledonian was very enjoyable from the moment we checked in and out the staff were very friendly and could not do enough for us the rooms are very comfortable and clean loved the weekend breakfast venue looking up to the castle fantastic views food lovely and great variety staff friendly would love to go back this hotel and edingburgh

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      Hilton Edinburgh Caledonian 2009.06.23
      Recommended Trip type: All Others "Grand hotel at the centre of edinburgh"

      Reviewed by L of Aberdeen on Jun 23, 2009

      Lovely hotel very grand in the centre of Edinburgh. A lot of street noise during the night as we stayed over a weekend. Staff were very helpful,polite and could not do enough for you. Bring your credit card as it is not a bargain stay.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      Hilton Edinburgh Caledonian 2009.06.09
      Recommended Trip type: All Others "Hope to return"

      Reviewed by O of Ireland on Jun 9, 2009

      Great location, good standard and very helpful and friendly staff. Didn't find any fault with this hotel.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 8.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      Hilton Edinburgh Caledonian 2009.04.21
      Recommended Trip type: All Others "Stunning hotel"

      Reviewed by j of London on Apr 21, 2009

      This beautifully designed hotel sits at a great position to access the shopping streets of Edinburgh. Accessibility around the hotel was convenient and the long hallways were filled with wonderful pictures of Scotland. The room was extremely clean. Wake up call was on time. However, the staff seem disinterested in anything other than what they were working on at the moment. I ate at teh restaurant and had a waiter that barely spoke any english and the food was only sub-par at best which was a bit much considering the price.

      Overall Rating

      8.0 out of value="10"
      • 6.0 Hotel Service
      • 8.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      Hilton Edinburgh Caledonian 2009.04.09
      Recommended Trip type: All Others "will definatley go back!"

      Reviewed by j of newcastle on Apr 9, 2009

      Beautiful hotel right in the centre of edinburgh. Staff very helpful and friendly. Loveley rooms very, very clean and comfortable with gorgous fluffy dressing gowns! We had a very relaxing time in the spa and would definatley recommend this hotel for anyone who wants a relaxing weekend away. Also the breakfast was exceptionally good the staff could not do enough for you. All in all this is a fab hotel and well worth the money.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      Hilton Edinburgh Caledonian 2009.04.08
      Recommended Trip type: All Others "not five star"

      Reviewed by m of ireland on Apr 8, 2009

      stayed here at beginning of april very good location room over looked castle which was nice if you get a terrace view room it can be very noisey at night breakfast was ok only room small and bathroom dark not 5 star only a 4

      Overall Rating

      8.0 out of value="10"
      • 6.0 Hotel Service
      • 6.0 Hotel Condition
      • 8.0 Room Comfort
      • 10.0 Room Cleanliness
      Hilton Edinburgh Caledonian 2009.03.12
      Recommended Trip type: All Others "Enjoyed our stay"

      Reviewed by G of Glasgow on Mar 12, 2009

      My girlfriend and I stayed here for 1 night as we were in town for a gig. The hotel was lovely and everything was what I would expect from a 5 star hotel, although we didn't have time to check out the spa/pool etc. My only comment would be one member of the night staff was a bit stuck up when we asked where we could have a cigarette. He responded out the front even though they have a garden of such in the middle of the hotel. This cheeky whelp kind of put a damper on the evening but other than that grand.

      Overall Rating

      8.0 out of value="10"
      • 8.0 Hotel Service
      • 10.0 Hotel Condition
      • 8.0 Room Comfort
      • 10.0 Room Cleanliness
      Hilton Edinburgh Caledonian 2009.03.10
      Recommended Trip type: All Others "lovely hotel very convienient for transport and sight seeing"

      Reviewed by k of cardiff on Mar 10, 2009

      good quality hotel convienient location comfortable rooms

      Overall Rating

      8.0 out of value="10"
      • 6.0 Hotel Service
      • 8.0 Hotel Condition
      • 8.0 Room Comfort
      • 6.0 Room Cleanliness
      Hilton Edinburgh Caledonian 2009.02.24
      Recommended Trip type: All Others "Loved Edinburgh"

      Reviewed by R of Kaiserslautern Germany on Feb 24, 2009

      The staff was very friendly and helpful. The room was small and the bed uncomfortable. The maid service always seemed to miss something.i.e. glass in the bathroom, coffee...

      Overall Rating

      8.0 out of value="10"
      • 10.0 Hotel Service
      • 8.0 Hotel Condition
      • 6.0 Room Comfort
      • 8.0 Room Cleanliness
      Hilton Edinburgh Caledonian 2009.02.24
      Recommended Trip type: All Others "Great Hotel in a perfect location"

      Reviewed by R of Liverpool on Feb 24, 2009

      We stayed at 'The Caley' when we recently went to Edinburgh for our first ever visit to the city. We were lucky enough to be given a room in the refurbished part of the hotel and the room was fantastic. Very spacious with beautiful decor, large bathroom, and all the mod cons you would expect from a five star accomodation. The staff were incredibly helpful from the moment we arrived - from the valet parking service (£9.50 per day) to concierge. We had also booked treatments in the Ocean Rooms Spa which were really enjoyable, we also used the pool (smaller than it looks on the pics though so a little disappointing), jacuzzi, sauna and steam room. We were B&B and the breakfast had lots of choice in a really nice setting. The hotel is very central to the main shopping area and the castle which is just across the road, the only down side to our visit was the huge roadworks throughout the city centre - they are laying tram lines and this has caused massive disruption, so much so that it took us 45mins to finally be able to pull up outside the hotel as our sat nav kept sending us down roads that were blocked off so we spent a great deal of time driving in circles trying to find another way in. However, we eventually called the hotel concierge and they stayed on the phone whilst they directed us every step of the way - another example of the excellent customer service. All in all, we loved Edinburgh and are definately planning to go back.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 8.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      Hilton Edinburgh Caledonian 2009.02.17
      Recommended Trip type: All Others "Valentine Bliss"

      Reviewed by C of Bristol on Feb 17, 2009

      Great location for edinburgh site seeing, tuor bus stop across the road from the hotel. Bus stop for Airport with-in 2 mins walk. Service was high class, food was plenty full, All staff were helpful!

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 8.0 Room Comfort
      • 10.0 Room Cleanliness
      Hilton Edinburgh Caledonian 2009.02.17
      Not recommended Trip type: All Others "would give it a missthere are a lot more and better five star hotels in edinburgh"

      Reviewed by D of motherwell on Feb 17, 2009

      Had to wait till after four fifteen in the afternoon to get into our room then when we went down to the restuarant for our booked meal at eight fifteen pm we sat for an hour and ten mins and still never had anything to eat and on Saint Valentines night in edinburgh we had to settle for a burger and french fries in the Hard Rock Cafe So for the high amount of money paid for this five star hotel please go somewhere else

      Overall Rating

      4.0 out of value="10"
      • 2.0 Hotel Service
      • 6.0 Hotel Condition
      • 8.0 Room Comfort
      • 8.0 Room Cleanliness
      Hilton Edinburgh Caledonian 2009.02.11
      Recommended Trip type: All Others "Excellent stay!"

      Reviewed by a Hotels.com guest on Feb 11, 2009

      I was very pleased with all aspects of my stay and cannot find any areas for improvement. The hotel was in a very good central location and the whole experience was very relaxing.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 8.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      Hilton Edinburgh Caledonian 2009.02.05
      Recommended Trip type: All Others "Great hotel"

      Reviewed by M of Ireland on Feb 5, 2009

      The Caledonian is a beautiful hotel located right in the centre of Edinburgh. Extremely comfortable rooms and a delicious buffet breakfast. I highly recommend this hotel and will definitely return there on my next visit.

      Overall Rating

      10.0 out of value="10"
      • 8.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      Hilton Edinburgh Caledonian 2009.02.04
      Recommended Trip type: All Others "Breakfast disappointing"

      Reviewed by D of Scotland on Feb 4, 2009

      We found the service at the Cale to be excellent. Our room was spacious, immaculate with a stunning view of Edinburgh Cstle. What more could you ask for! Disappointing aspects were the quality and organisation at breakfast + the standard of comfort in the bar. The pool area is not exactly stunning either. Overall a nice stay but the hotel needs an upgrade in areas. We found our stay at the Sheraton to be far more pleasant (a short walk from this hotel)

      Overall Rating

      8.0 out of value="10"
      • 10.0 Hotel Service
      • 8.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      Hilton Edinburgh Caledonian 2009.01.28
      Recommended Trip type: All Others "Excellent Location"

      Reviewed by J of Belfast, Northern Ireland on Jan 28, 2009

      Hotel is located at one end of Princes Street which is ideal for a stay in Edinburgh. Taxi rank right outside the fron door, Airport shuttle bus stops no more than 100 metres from the hotel and a 10 minute walk (uphill) to the Castle. Our room (417) was a decent size for a City Centre Hotel, the staff were very friendly and check in and out were very quick. A couple of minor irritants, the water was very hot in the shower and the thermostat didn't seem to work, the jacuzzi was not hot at all and £10 for a pint and a Southern Comfort with mixer is not cheap. Overall though I would recommend this hotel as it met our needs. I would say that in my unprofessional opinion I would liken his hotel to some 4 star hotels I have stayed in. We would return if the price was right, and if Hearts were playing at home that weekend!!

      Overall Rating

      8.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      Hilton Edinburgh Caledonian 2009.01.27
      Recommended Trip type: All Others "Very Impressed!"

      Reviewed by L of Hamilton on Jan 27, 2009

      Having stayed at the Hilton Caledonian i can only highly recommend anyone visiting Edinburgh to stay here. Hotel staff were more than helpful, the rooms are lovely and breakfast was devine. Overall fab hotel and excellent location!

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      Hilton Edinburgh Caledonian 2009.01.27
      Recommended Trip type: All Others "Loved everything about it!"

      Reviewed by D of BOURNEMOUTH on Jan 27, 2009

      My boyfriend and I decided to visit Edinburgh because we found cheap airfare. Upon arriving at the hotel, our room wasn't ready, but they upgraded us to an executive suite for the same price and the room was lush. All of the hotel staff were very friendly and accomodating. I would definitely go back and would definitely stay at this hotel again. Great location. Got more than we paid for!! Highly recommend.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      Hilton Edinburgh Caledonian 2009.01.22
      Recommended Trip type: All Others "Excellent Location"

      Reviewed by H of Inverness on Jan 22, 2009

      The hotel is ideally situated for all Edinburgh's main attractions. We couldn't fault the room with a very comfortable bed and excellent bathroom. The only thing that lets it down is the breakfast, we went down just before 10am (breakfast is served until 11) to find that most things had run out and there were long queue's waiting for them to be replenished so by the time you sat down at your table most things on your plate were cold. I thought that a hotel of this standard would be better organised than this.

      Overall Rating

      8.0 out of value="10"
      • 10.0 Hotel Service
      • 8.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      Hilton Edinburgh Caledonian 2009.01.07
      Not recommended Trip type: With Friends "It was 'OK' but not a 5 star hotel"

      Reviewed by Ken of Newport Beach on Jan 7, 2009

      The windows didn't seal and cold air leaked into the room all night. When taking even a short shower it would leak and flood the entire bathroom and into the bedroom. Overall our stay was 'OK.' The hotel was close to city center but not the closest. For the money you can find better quality hotels closer to what you’re looking for. I suggest you shop around. Hotels.com has better value hotels for far less money, there are certainly better deals to be had.

      Overall Rating

      6.0 out of value="10"
      • 6.0 Hotel Service
      • 6.0 Hotel Condition
      • 8.0 Room Comfort
      • 8.0 Room Cleanliness
      Hilton Edinburgh Caledonian 2009.01.04
      Recommended Trip type: All Others "Very impressed"

      Reviewed by M of Plymouth on Jan 4, 2009

      Very good and friendly service. Breakfast was magnificent - buffet style but fresh.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      Hilton Edinburgh Caledonian 2008.12.15
      Recommended Trip type: All Others "Would love to stay again!"

      Reviewed by T of Ireland on Dec 15, 2008

      I would definetely recommend this hotel, we stayed in the standard double room and it was lovely. Ordered room service, food was fab. Used their spa and had a facial would definetly recommend this. Overall a hotel that has everything you need and to the highest quality and only walking distance to shops, restuarants and cofee shops.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      Hilton Edinburgh Caledonian 2008.12.10
      Not recommended Trip type: All Others "Rooms very dissapointing"

      Reviewed by s of Dunfermline on Dec 10, 2008

      Even though this hotel has traditional grandure it is very much in a state of disrepair. Most areas outside the dining area and reception area are tatty and worn. The room itself was clean but not maintained ie damaged grouting and paintwork. The size of the room was embarrasingly small and the sound insulation was very poor.

      Overall Rating

      6.0 out of value="10"
      • 8.0 Hotel Service
      • 4.0 Hotel Condition
      • 4.0 Room Comfort
      • 8.0 Room Cleanliness
      Hilton Edinburgh Caledonian 2008.10.19
      Recommended Trip type: All Others "excellent"

      Reviewed by A of Ayr on Oct 19, 2008

      only quibble was that we stayed in one of the more modern /compact rooms some way from the lift- otherwise very good

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      Hilton Edinburgh Caledonian 2008.10.01
      Not recommended Trip type: Business "not best choice"

      Reviewed by r of devon on Oct 1, 2008

      small room with minimum storage and very hot despite heating being off, needed to leave fan on at night to keep cool. erratic room service, restaurant very expensive compared with other same/better star rated hotels local to it and portions very small. pool good, staff friendly and helpful

      Overall Rating

      6.0 out of value="10"
      • 8.0 Hotel Service
      • 8.0 Hotel Condition
      • 4.0 Room Comfort
      • 6.0 Room Cleanliness
      Hilton Edinburgh Caledonian 2008.08.07
      Recommended Trip type: All Others

      Reviewed by a Hotels.com guest on Aug 7, 2008

      This guest did not leave a comment.

      Overall Rating

      8.0 out of value="10"
      • 8.0 Hotel Service
      • 8.0 Hotel Condition
      • 6.0 Room Comfort
      • 8.0 Room Cleanliness
      Hilton Edinburgh Caledonian 2007.09.18
      Not recommended Trip type: All Others "Very uncomforable with no help from management"

      Reviewed by Dave of Midlothian, Texas USA on Sep 18, 2007

      We were first checked into a room without a working toilet, then, when we notified management, we were moved to a second room, which had no air conditioning and no working window to provide ventilation. When we complained to management, we received a response which was basically: "Gee, we are sorry you were frustrated and we plan on upgrading the hotel in the future.

      Overall Rating

      4.0 out of value="10"
      • 2.0 Hotel Service
      • 2.0 Hotel Condition
      • 2.0 Room Comfort
      • 6.0 Room Cleanliness

      The following foreign language reviews were posted by Hotels.com guests from other countries

      Hilton Edinburgh Caledonian 2009.09.03
      Not recommended Trip type: All Others "" DISAPPOINTINGLY ""

      Reviewed by N of Copenhagen on Sep 3, 2009

      Vakkelvoren ustabil dobbelseng, udsigt til kedelig baggårdsmur, konstant støj fra airkondition i baggård, TV - kanaler virkede ikke, renhed + toilet/bad perfekt!

      Overall Rating

      6.0 out of value="10"
      • 8.0 Hotel Service
      • 8.0 Hotel Condition
      • 4.0 Room Comfort
      • 8.0 Room Cleanliness
      Hilton Edinburgh Caledonian 2009.08.24
      Recommended Trip type: All Others "Davvero un buon Hotel ottimo servizio e colazione titanica"

      Reviewed by B of Milano on Aug 24, 2009

      Check in 24 ore su 24 siamo arrivati tardi la sera e non ci sono stati problemi. camera davvero pulita e confortevole compresa di ogni confort cassaforte, frigo bar, ferro da stiro ed asse, asciugacapelli etc... ad eccezion fatta per la connessione ad internet un po' obsoleta e costosa non troppo veloce come millantava il servizio. Colazione continentale + scozzese a buffet davvero titanica e deliziosa. Il servizio impeccabile Gentilezza,cortesia e disponibilità a profusione. L'hotel è centralissimo e molto comodo per visitare Edimburgo e il rapporto qualità/prezzo adeguato.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 8.0 Hotel Condition
      • 8.0 Room Comfort
      • 10.0 Room Cleanliness
      Hilton Edinburgh Caledonian 2009.07.22
      Not recommended Trip type: All Others "Lite og trangt rom og elendig frokost"

      Reviewed by t of bergen on Jul 22, 2009

      Lite og trangt rom og elendig frokost

      Overall Rating

      4.0 out of value="10"
      • 8.0 Hotel Service
      • 6.0 Hotel Condition
      • 4.0 Room Comfort
      • 10.0 Room Cleanliness
      Hilton Edinburgh Caledonian 2009.07.14
      Not recommended Trip type: All Others "Ett okej hotell men inget mer"

      Reviewed by M of Stockholm on Jul 14, 2009

      Ett mellanklas hotell. Stort men slitet och i behov av stor renovering. Känns väldigt mycket 80-tal över hotellet. Första intrycket när man kommer in i lobbyn är ifall man hamnat rätt eftersom detta ska klassas som ett 5-star hotell. Personalen är trevlig men många kan knappt inte prata engelska. Vi var även på Balmoral hotell som ligger lite längre ner på Princess street och som också är ett 5-star hotell. Det är helt två olika världar.

      Overall Rating

      6.0 out of value="10"
      • 8.0 Hotel Service
      • 4.0 Hotel Condition
      • 6.0 Room Comfort
      • 6.0 Room Cleanliness
      Hilton Edinburgh Caledonian 2009.07.13
      Recommended Trip type: All Others "Koselig hotell med sentral beliggenhet"

      Reviewed by m of Flekkefjord on Jul 13, 2009

      Hyggelig otell, god service med hyggelig betjening. Eneste minus, - vanskelig å kjøre til pga. anleggsarbeide i princess street, noe som gjør at kjøremønsteret i området er svært forvirrende

      Overall Rating

      8.0 out of value="10"
      • 8.0 Hotel Service
      • 8.0 Hotel Condition
      • 6.0 Room Comfort
      • 8.0 Room Cleanliness
      Hilton Edinburgh Caledonian 2009.07.13
      Recommended Trip type: All Others "Bester Platz in Edinburgh"

      Reviewed by R of Wetter on Jul 13, 2009

      Das altehrwürdige und wunderschöne Hotel liegt so günstig am Fusse der Burg, dass man alles zufuß erreichen kann. Die Zimmer liegen so günstig, dass man von der Großbaustelle Princes Street nichts mitbekommt. Nur der Nachschub am Frühstücksbüffet könnte etwas effizienter sein.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 8.0 Hotel Condition
      • 8.0 Room Comfort
      • 8.0 Room Cleanliness
      Hilton Edinburgh Caledonian 2009.03.30
      Not recommended Trip type: All Others "Skuffet"

      Reviewed by M of København on Mar 30, 2009

      Jeg boede på hotellet i 4 dage og særligt i weekenden var serviceniveauet under hvad man kan forvente af et hotel af den standard.

      Overall Rating

      6.0 out of value="10"
      • 6.0 Hotel Service
      • 6.0 Hotel Condition
      • 8.0 Room Comfort
      • 8.0 Room Cleanliness
      Hilton Edinburgh Caledonian 2009.03.04
      Recommended Trip type: All Others "Meget fin beliggenhed og god service"

      Reviewed by M of Århus on Mar 4, 2009

      Godt hotel, men vore værelser var dog noget nedslidte. Service var helt i top hele vejen rundt. Beliggenheden er optimal. Morgenmaden er helt fantastisk.

      Overall Rating

      8.0 out of value="10"
      • 10.0 Hotel Service
      • 6.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      Hilton Edinburgh Caledonian 2009.02.24
      Recommended Trip type: All Others "Nettes Hotel jedoch keine fünf Sterne"

      Reviewed by K of Stuttgart on Feb 24, 2009

      Freundliches, kompetentes Personal. Gutes Frühstück. Zimmer fünfter Stock hat seine Glanzzeiten schon lange hinter sich. Komfort höchstens drei Sterne.

      Overall Rating

      6.0 out of value="10"
      • 8.0 Hotel Service
      • 8.0 Hotel Condition
      • 4.0 Room Comfort
      • 8.0 Room Cleanliness
      Hilton Edinburgh Caledonian 2008.12.11
      Recommended Trip type: All Others "Kan anbefales på det varmeste"

      Reviewed by s of Oslo on Dec 11, 2008

      Praktfult erværdig hotel. Flott beliggenhet i enden av Prinsess Street og med Castel Hill som "nærmeste nabo"

      Overall Rating

      8.0 out of value="10"
      • 8.0 Hotel Service
      • 8.0 Hotel Condition
      • 8.0 Room Comfort
      • 8.0 Room Cleanliness
      Hilton Edinburgh Caledonian 2008.11.25
      Recommended Trip type: All Others "Good call"

      Reviewed by J of Oslo on Nov 25, 2008

      Excellent hotel by all means, but we had some trouble with the air condition, which kept on blowing cold air after some minutes of warmth. Internet is charged by 1 hr or 24 hrs and is cable, which is provided in the room.

      Overall Rating

      8.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 6.0 Room Comfort
      • 10.0 Room Cleanliness
      Hilton Edinburgh Caledonian 2008.11.05
      Not recommended Trip type: All Others "Ikke imponeret"

      Reviewed by A of Århus on Nov 5, 2008

      Ekstremt lille værelse. Ingen arbejdsplads tilgængelig. Hotellet noget slidt, og slet ikke en kvalitet svarende til fem stjerner

      Overall Rating

      4.0 out of value="10"
      • 8.0 Hotel Service
      • 6.0 Hotel Condition
      • 2.0 Room Comfort
      • 8.0 Room Cleanliness

      Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

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