"Needs a lot of maintenance"
This was my second stay at this hotel, it was decent the first time, that why i came back a year and a half later, its pretty trashy! First the towels were all (filthy) grey, and were supposed to be white! The toilet was constantly flowing and was very loud, and flushing on its own. the second night in, the toilet overflowed and soaked the entire room. […] I took them three hours to come clean it after complaining multiple times. Their excuse was that they had the same problem with another room, (3 hours though). unacceptable! Drinks, food, and entertainment staff were good. Front desk staff needs a attitude adjustment, all of them! Read moreGenuine Expedia guest review
"2nd time at the Decameron"
2nd time there good food & fun enjoyed my stay. Will be returning next yearGenuine Expedia guest review
"Not a Pleasant Experience"
We booked a room with a king bed, but they didn't have such a room available when we arrived. The room they gave us was next to the outdoor performance area where they performed loud live music until 2:00 AM. So the next morning we asked if we could be moved to a quieter room. We had to check out of the first room by noon, but then they kept our luggage […] in storage until the next room was ready at 3:45 PM. We stayed in that room because my friend didn't want to move again, but the air conditioner didn't work at all, the room had moldy curtains and a strong smell of mildew (even the Giddeon Bible in the drawer was covered in greenish-yellow mold), there was no hot water (not even warm), and again no king bed. When I wanted to go snorkeling, the water activities person told me that they only had a couple of masks and both were loaned out -- so I never could go snorkeling even though the hotel boasts that it provides free snorkeling equipment as part of its all-inclusive package. I purchased a Wi-Fi package from the hotel so that I could check my email and check-in with the airline for our departure, but the clock kept running on the package even though I was told by the front desk that it wouldn't, and so I only got 20 minutes worth of usage out of a very costly Wi-Fi price. On the plus side, the food was good and the beds were comfortable. Up until this trip, I've always had very good experiences with Hotels.com, but this resort is not up to par. Read moreGenuine Hotels.com guest review
just got back went in march 2014 loved everything the food was great, rooms were clean, everyone was friendly from the time we got there till the time we leftGenuine Expedia guest review
"Nice beach, laid back atmosphere, hip strip"
Not a huge college party scene at this one. Very laid back and relaxing. Rooms are pretty average fare, similar to a hostel. Most people working are friendly... bartenders can seem grumpy at times, but never a problem. It's located on the hip strip, which might be attractive to some, but we found it pretty sketchy and unpleasant and stuck to the resort […] and day trips mostly. Read moreGenuine Expedia guest review
"Perfect for quick trip!"
My husband and I just stayed 3/7 - 3/12 and found most reviews we'd read to be accurate - both good and bad. Could definitely use some updating, but overall a clean, comfortable resort. It's not the Ritz, so don't expect that and you'll walk away happy. Nice and small, so it's not too crowded, always plenty of space at beach or pool. Never had to wait […] too long for a drink - which by the way were GREAT and not watered down like some bigger resorts. Nice location with safe walking to shops, restaurants, and clubs. Wonderful to be so close to airport and not have that long drive to and from. Free shuttle every night to Margaritaville. Great nightly shows. Tasty food choices. We were supposed to have a king bed and as other reviews said, they told us it was unavailable and put us in a room (201) with 2 doubles. We found that we liked that room so well that we stayed in it instead of switching! We liked napping in one bed after being at the pool all day (dirty) and then sleeping at night in the other bed (clean). It was somewhat noisy in 201 as it is above the restaurant and next to the entertainment stage, but the noise died down around 11 pm after the show, so it was acceptable. Plus, the view made up for it! Beautiful view and loved sleeping with the sliding door open to hear waves crashing on the beach. We'd definitely stay here again for a quick getaway, but might try a bigger resort with more amenities for a longer stay. Read moreGenuine Expedia guest review
"Beach Pool, Water Sports but Bring Your Own Towel!"
Breath taking views from hotel room of sunrise /sunset on beach. Great blue water clean beach and loads of toys to play in ocean. Water sports including boat ride included in price! Outstanding. Love to have pool option with swim up bar. This was fantastic to choose one or both in the same breathe. Enjoyed water volleyball in pool and our own games […] in ocean. But please bring your own towel. Not always ready or have enough especially in the morning. We wanted to enjoy every minute but usually had to wait for towels or just forget it. But the weather was so warm, we tried off quicker than a towel could touch us. LOL Read moreGenuine Expedia guest review
"Not worth the price"
This place is not worth the price. The worst thing about it is the service. Though there were a couple exceptions, the staff here are mostly disinterested in their work, and in you as the guest. It takes ages to order a drink at any of the bars, and in the dining room the servers are not attentive. The food is also pretty lame. The a la carte restaurant […] is a farce - it's the same food as the buffet but with slower service and less selection. The beach is a tiny sliver of artificial sand pitched on a short slope. For a beachfront property, it is a shame that so much of this resort is paved and landscaped into contrived boxes that aren't really beach. Not recommended Read moreGenuine Hotels.com guest review
All is OK, except by the fact that I was in room 101 very close to the lobby, guests during my stay met after hotel show which ends 10h30 every night, staying making noising at this place up to 1h30 am, not respecting the other guests. The hotel staff could do something to avoid it.Genuine Expedia guest review
"Rough start but ended up GREAT!!!"
When I got to the hotel we got our room right away, so we walk down to room 20, and oh my goodness it WAS double bed, when I made this reservation they knew we were renewing our vows, so a double bed was very disappointing to us, plus that room wasn't that clean. So I went up to the front desk and told them my complaint that that we wasn’t happy with […] our room, they told me that they will make it right first thing in the morning, which they did. ask I said we renew our wedding vows(20 yrs.) on the beach and when I say it was breath taken!! it was just beautiful!! the wedding planner put ceremony together within 2 days, because she said the person I talked to a month prior never put us on the calendar to get married 03/03/14..so I was really upset and expressed to her that this trip far is not going well. But the hotel corrected all the issue that I was having and I had a wonderful time there!!! Everything was so nice, the worker, the food!!! just have FUN!!! the whole time we were there! I would definitely go back to Decameron to stay Read moreGenuine Expedia guest review
"Pay the extra money and go somewhere else."
A few major problems lead me to not recommend this hotel. After 12+ hours of traveling we arrived on a Saturday at 5pm. I had called the day before to confirm our reservation, so I didn't expect any issues. When we tried to check in, the desk clerk got a confused look on her face, and said guest services would need to check us in. Skeptical, my girlfriend […] and I waited in the lobby until a woman came and informed us that the hotel had no available rooms, despite our reservation being on the books for 6 months. After 30 more minutes of apologies from the woman and swearing on my part, we realized our only option would be to stay at the ghetto hotel across the street for the first night. We had to cross a busy street and walk three blocks several times over the next day just to get to the hotel. We were told that we would be allowed to check in early the next day, but or course we had to sit in the lobby for another 2 hours with our luggage before being led to our room. The room was not an ocean view room, which we had requested and paid for, but at this point I was too tired to argue and didn't care. We scheduled a 5 night stay, and 20% of this was essentially ruined because they did not have a room ready for us. I still can't believe how unprofessional and unprepared this hotel was. Read moreGenuine Expedia guest review
"Gem of a place!!!"
I visited this inclusive resort this February and have to say I was VERY pleased with the view, the staff and overall surroundings. I would stay here again for sure!!!Genuine Expedia guest review
"Older hotel, nice beach"
The hotel is older and rooms could use a good cleaning but the rest of the hotel was nice. Beach area's were very nice and so were bars. Pool area a little small and food was just alright. Pretty good snorkeling right at hotel beach.Genuine Expedia guest review
"Quaint hotel, short ride from airport."
The fun crew really made for a great time. There were plenty of activities and decent food.Genuine Expedia guest review
"A Outdated Hotel with Beautiful view of the Sea"
I don't usually write reviews, but in this case I cannot be still. We just returned from our stay at this resort. The grounds, pools, beach, food were all just fine. The resort staff service was excellent. The rooms however are old and in need of a complete update. Our room even had a musty smell. This resort is by no means a luxury resort, it is however […] close to the airport and hip strip. The resort overall just served a purpose. Nothing really special. Read moreGenuine Expedia guest review
"Not worth the money! Not a true all-inclusive!!"
Hotel staff was pleasant. If staying there for any length of time or any time for that matter, always book the ocean view rooms. The garden view rooms are very disappointing (was in (2) garden view rooms. The room floor and trim needed washed, sink drain did not have a plug, hair in the corners of the rooms, bed was hard, and the pillows flat. The food, […] drinks, beach chairs and water are the only real positive points to this hotel. $2US a night for the safe (old style), $5US for 1 hour of WIFI service that was only satisfactory, in the lobby only. No computer system for the front desk or for room keys. You tend to get better service if you tip the waiters/waitresses even though tips are suppose to be included. The glass bottom boat-Captain Poly was worth the money at the hotel (he takes you out to snorkel on the coral reef for an hour for $20US per person. They were updating/fixing the main dock coming out of the dining room during our stay. Mostly an older crowd, not very many young families at this resort. Read moreGenuine Expedia guest review
"Fun resort from beginning to end"
This resort was great! The "Fun Crew" kept us entertained all week long with entertaining shows. There was a lot to do around the resort, including drinking, dancing, swimming, snorkeling, sailing, kayaking. I'm sure I'm missing some things!Genuine Expedia guest review
"Lovely hotel on the beach."
We stayed here the first week of February 2014 with two of our friends. Most of the guest were middle age and older. There were people from many different countries there. We ate almost every meal there and it was always good. Beautifully presented. The hotel recommended someone to drive us around. He ended up taking us around montego bay, to Negril […] and to mystic mountain. He (Derrick) helped make our stay memorable. We had a great time walking on the seven mile beach at Negril! Mystic Mountain is very well done. We did the zip line tour. The staff made it so much fun! Read moreGenuine Expedia guest review
"Love the staff and location!!!"
My family and I are returning guests to Decameron. We love the location on the hip strip. The hotel a small and personal atmosphere that we really like. The staff is excellent and we enjoy seeing many of the same faces on our return visits. They recognize us and treat us like family when we arrive. I highly recommend upgrading to the ocean view rooms... […] they are breath taking and well worth the few extra dollars per night. Read moreGenuine Expedia guest review
"Decent beach front property"
Pros- very close to the airport, less than 5min, food is pretty good (however limited), pool is nice and lots of beach chairs. Cons- bed and pillows are not good, bathrooms are old (little funk to them), they charge for safes and internet. Hotel needs an upgrade.Genuine Expedia guest review
We ordered a balcony king suite, but got a first floor with two queen beds. When we tried to talk to managment they brushed us off and wouldn't give us any refund or and free comps to make up for the mistake. The bathtub would fill up with water while the drain was down. The water to the shower wasn't warm enough for me. One of the bell boys told us […] he would make a reservation for the sit down dinner and he never did so we couldn't eat there. They don't have any food 24 hrs so if you are a night owl like me this is not the place for you. The resort itself was pretty. There were a few nice employees that stuck out. The food was just ok. The bed was pretty hard. Read moreGenuine Expedia guest review
"OVERALL THE RESORT MET MY EXPECTATIONS."
FOOD AND ENTERTAINMENT A PLUS. BED WAS HARD TO SLEEP ON. FACILITIES VERY WELL MAINTAINED. FOOOD STAFF VERY FRIENDLY AND EFFICIENT. BAR PEOPLE VERY SMUGGenuine Expedia guest review
"Not All Inclusive"
There was both good and bad with this stay. The entertainment staff was outstanding Big 10 for Britney, Nicole did a great job cleaning the room I even left her a big tip hope she get. Restaurant staff was good and the food was great. Little concerned about safe serve procedures at the buffet, but probably better than the standard in Jamaica. Not enough […] beach area, but good diving area that is about 12 feet deep from the ledge. Now to get to the stuff I did not like. Had to pay extra for a lock for the safe $2 each day. Then had to pay $20 a day for internet (highway Robbery). When I wanted to withdraw cash from my credit card they charged a 8% fee (we all know that the credit card fee is only 4% at most) then they gave you a lower exchange rate 95:1 instead of 104:1. In addition the rooms have not been upgraded in a while but will maintained. So I give this place a A for entertainment, B for food, C for the rooms, and for being ALL INCLUSIVE - F. Read moreGenuine Expedia guest review
"Fantastic hotel with superb service!"
The food was great for all inclusive, staff was friendly and helpful and made you feel at home. Hotel was small enough that you had a nice sense of community. Unique part was being able to walk around Montego Bay to the shops and restaurants! The only complaint is flat pillows, so next time we will bring our own. I would highly recommend this and my […] boyfriend and I intend on returning here for a future vacation! Read moreGenuine Expedia guest review
"A nice stay"
The best thing about this hotel is the ocean view...you can't beat it! Overall, it's a decent place to stay. It is due for a renovation... just a few updates in style, without losing its charm. Service is good however we encountered unpleasant attitudes from several of the younger female staff at the front desk, bar and in housekeeping. However the […] majority of the staff is great. Most have been there for 10+ yrs which is not so common in the hospitality industry. Food was abundant and good. They make the effort to provide a wide variety of items and cuisines to suit their international clientele. The daily buffet restaurant is good but I was not a fan of the snack grill. The a la carte restaurant was nice but the menu items offered were similar to the buffet so not much creativity there. The experience was not as special as we hoped which is a shame because the potential is there. The staff could definitely help with this if they were better trained. When I asked about the brand/type of wine offered with dinner, I was told "red or white". We later saw that the wine was poured from a box. The have 2 small beaches but they are decent. Sailboating and snorkeling are a must. Lots of sea life to see. Our group witnessed sting rays visiting the shore line on 2 separate nights during our stay. Read moreGenuine Hotels.com guest review
"THE WORST STAFF"
I just got back from a 3 day staff there January 2014. The staff at this hotel are very rude from the first impression of the women at the front desk to the bartenders and wait staff they were not friendly or courteous at all very unprofessional I did not feel welcomed and like they did not want me to ask them for anything and I said please and thank […] you anytime I asked for anything. There was more bad attitude from the female staff. The electric went out in the entire hotel while I was there for a few minutes. The floors of the room were not very clean not sure why they don't mop them, the food was ok there was a lot to choose from at the buffet. THE ONE GOOD THING IS THE BEACH AND THE OCEAN VIEWS THERE ARE BEAUTIFUL. Read moreGenuine Hotels.com guest review
"Fun and relaxing, lots of activities, great food"
My wife and I went for our "baby moon" between Christmas and New Years. The buffet meals were delicious! Lots of variety and consistent quality. Lots of options for sitting on the beach - lounge chairs, cushioned areas, hammocks. If you like peace and quiet, you could go to a calm swimming area. If you like a party atmosphere, you can hang out by […] the pool bar where they play music. The water was crystal clear and the beach never felt too crowded. Plenty to do, from basketball to tennis, to snorkeling and kayaking. Unlimited drinks! Shows every night. The Royal Decameron dancers are amazing. My only complaint is the beaches aren't expansive, and the pillows in the rooms are rock hard. Other than that, we loved it and would go back! Read moreGenuine Expedia guest review
Great resort, my wife and I enjoyed our stay. Everyone was very helpful and gave excellent service. You are walking distance from shops if you wanted to adventure off the resort, with a small market right across the street. This was our third time in Jamaica and I would put this resort on the top of the list. It was nice to have the late hour snack […] bar open, the buffet was very good, always had fresh fruit and salads to choose from. There is something for everyone.... The water sports were very good also, the snorkeling around the resort was good and the beach area was larger than I expected. Our room was great; we were in room 01, a great view of the ocean right at your door. If you plan on buying rum, wait until you go back to the airport on the way home and purchase it at the duty free shops. You will pay half the price then you would pay for it at any grocery store. I plan on going back again next year and if available I will be staying here again. Read moreGenuine Expedia guest review
"close to the airport"
At the time of my reservation I wanted two rooms adjoining since it was a family vacation. Arriving at the hotel one room was on the first floor and one on the fourth. My room on the first floor had a dripping air conditioner. I reported the problem once on the phone and then again in person. The problem was never fixed. I asked for extra towels and […] did not get them. Needless to say I would not go back. The kids club only provided activities for very young children. Nightly entertainment was not worth attending. On the night we attended the night club there were three people (although the hotel was sold out) Walls are paper thin, we could hear the couple next door fighting at 1:30 in the morning. Beach - very small. Plus - On a whole the hotel is clean and the workers pleasant. Read moreGenuine Hotels.com guest review
"Good for a long weekend"
Good if in a budget. Nothing fancy, small, close to airport. Check in experience was a nightmare and clerks at the front desk are not friendly. But everybody else was very nice specially in the restaurant, bars, entertainment and beach equipment. Food is good in the buffet, but the a la carte is always the same menu.Genuine Hotels.com guest review
My husband and I took our honeymoon for 6 nights at the Royal Decameron. Loved every minute of it!!! The staff were excellent! The rooms were a little outdated so don't expect luxury, but they were very clean and we could care less because the only time we spent in the rooms were when we were sleeping. Already planning the next time to go back!Genuine Expedia guest review
"Great value for all inclusive hotel"
My girlfriend and I stayed at the Royal Decameron at Montego Bay and the Runaway Bay locations. We booked the Montego Bay location but due to recent rain, 12 rooms were flooded, so, Ms. Brown in guest relations, moved us to the Runaway Bay location. At first we were very frustrated with the change, but she offered us a lobster dinner, champagne, free […] internet (1 hr) and free passes to Dunns River Falls ($20 value). For us, this made up for the inconvenience and we got a chance to see a different part of the island. We stayed at the Runaway Bay location for 3 nights and went back to the Montego Bay location for 1 night. With all that said, we believe the Montego Bay location was much better. The beach and water were much much better at Montego Bay and the food was also better. The Montego Bay location is very close to the airport which was very convenient. Overall, we enjoyed both resorts. This isn't a 4 or 5 star resort so don't get the wrong impression, but it was very safe and clean and we will definitely be staying at the Royal Decameron again. Read moreGenuine Expedia guest review
"ON MY VACATION ENJOYABLE"
GOOD WORK BY ALL THE STAFF AT THE HOTEL,UNDERSTANDING AND HELPFULL TO ALL MY NEEDSGenuine Expedia guest review
We have been to Jamaica before and love the climate and water. Again we were not disappointed. The sea was rougher than previous, but no problem swimming. Water sports were delayed a couple days and some beach area closed off due to waves. The people and ambiance are great! Relaxed atmosphere with friendly, down to earth clientelle. Several were repeat […] customers. Worth your time especially if price is a concern. Don't expect a four star hotel and you will love it. Read moreGenuine Expedia guest review
"Great company, service."
Well run hotel with focus on customer experience. Great food for a resort. Location not our favorite - the hip strip is annoyance. Some prefer being able to get out into the tourist shopping area though.Genuine Hotels.com guest review
"all included are the words"
it was fun and very friendly.Genuine Expedia guest review
"Good AI resort"
The rooms were great, food was good and staff were fine too. The whole waterfront area was wonderful - lots of different options to pick from where u wanted to hang out for the day. The only 2 minus's were no beach towels for the 3 days we were there, and no free Wi-Fi , which most hotels in Jamaicia had.Genuine Expedia guest review
We had a nice spacious room in the annex part with amazing ocean view. Couldn't be closer to the sea. The hotel is a charming place somewhat old fashioned, but in a positive way. Excellent breakfast, lunch and dinner average. Great cocktails. Staff pretty relaxed. We didn't mind small imperfections and we highly recommend this hotel. Having said that, […] if you are looking for top-notch service and luxury premises this is not the place. Read moreGenuine Hotels.com guest review
"Jamaican Hospitality at its best"
In every way, the staff and administration of Royal Decameron Montego Bay provide a welcoming environment for all its guests. During my stay, I was aware of multiple nationalities and age groups, among them American, Barbadian, British, Canadian, Chinese, Dominican, French, Irish, Italian, Jamaican, Japanese, Mexican, and Russian vacationers, all having […] a great time. Most of the rooms have idyllic views of the Caribbean Sea gleaming in aquamarine postcard-worthy splendor. The property is meticulously maintained, so much so that one could observe ancillary staff unobtrusively touching up walls with fresh paint, appearing like clockwork after prime pool hours to blow away leaves and freshen up for the next day, always deferring to lingering guests to avoid intruding on their peaceful relaxation. The all-inclusive meals and beverages are not five-star but they are tastier than that found in most comparable hotels. The wait staff are thankfully friendly and attentive, with excellent attitude, a welcome throwback to the golden era of Jamaican tourism in the 1950s. All in all, with two swimming pools, one with a swim-up bar, two dining rooms, private beachfront with lifeguards, a beautifully decorated lobby with louvered walls and a spiral staircase all decked out in dark wood, and situated one mile from Sir Donald Sangster International Airport minus the airplane engine noise, who can ask for anything more! Read moreGenuine Hotels.com guest review
We had a very pleasant stay. The staff was courteous and expedient, the food delicious and the view was breathtaking, of course that responsibility belongs to our Creator.Genuine Expedia guest review
"Time of our lives!"
The staff was above and beyond, so much so that we got their contact info after the trip and we plan to stay in touch. I've been out of the US 7 times now & this was our top 3 vacay spots. The people at the resort were from everywhere & we had an amazing time meeting everyone. The food was so delicious & special, I'm still thinking about it. Some of […] the reviews were negative about the food & I was hesitant for that reason, but I was beyond delighted when we finally did eat here, Reviews are either wrong or the food has changed since then. We ate somewhere else, Other than the resort once, otherwise we ate 7 days on the resort and it was awesome for every meal. Daily entertainment was so fun, day & night. We played pool games, trivia, couples games, we participated in everything. Resort is gorgeous, gym equipment was great too, water is so clear and gorgeous. I would go here again, in fact we didn't want to leave Read moreGenuine Expedia guest review
"Needs a lot of help!"
From beginning to end, the experience at Royal Decameron was anything but royal. The receptionists behaved as if it was a bother to attend to us. There were 7 of us as adults and 2!children. We were celebrating our father's birthday, and believe me it would have been better if we had found somewhere else to go where the reception was better. We waited […] about 20 minutes before someone came to take our luggage inside. There were so many things that went wrong, from them running out of beach towels and us waiting over an hour to get them to the elevator breaking down and my elderly mother having to walk up two flights of stairs with a bad knee to having to pay for wifi even in the hotel lobby to room not being cleaned until after 4:00pm to bathroom towels not being replaced after cleaning. Royal Decameron will never ever be on our list of return hotels. A small cosy hotel but needs a lot of trained staff members who know how to deal with the general public. Read moreGenuine Hotels.com guest review
Beautiful weather, rooms were comfortable, view was great, not much pressure in shower, mold in shower and ants in the bathroom. Overall it was a good deal for the price.Genuine Expedia guest review
"Nice Location but everything else is poor..."
We enjoyed being within walking distance to everything but the condition of the property was poor. The a/c in our room only worked the 1st day of our 5 nights we were there. We never had a decent shower - the pressure was terrible and at one point there was absolutely no water coming out of the faucet. The food at the buffet was never very good - the […] restaurant was good! We did enjoy the entertainment at night and most of the staff was friendly. Keep an extra eye on your valuables, my boyfriends phone was stolen while we were at the pool one day. Read moreGenuine Hotels.com guest review
Me and my wife stayed for 7 nights. Hotel is good place to stay safe,clean. 15 minutes walk to Montego bay downtown,and 5 minutes from Airport by taxi . City is old,poor and nothing to see,actually you will feel scary. but all the touristic places are wonderful, paradisaical, well preserved.nothing is cheap.not many places to eat out. so, hotel with […] all inclusive is a most. My wife lost a Perfume, we did a report the following day,they said they will investigate,and 2 or 3 days later they said that they are not responsible for any lost. Read moreGenuine Expedia guest review
love everything i will be back soonGenuine Hotels.com guest review
"Would definitely refer one to your hotel."
The staff is what makes this hotel. Very professional and friendly. Bartenders Rupert Chris and Eliesha are stars! The shows were great. The entertainers were awesome onstage and off. The dining experience was indeed an experience, food well prepared as well as presented and oh so tasty! From the front desk to the back door, top to bottom this is a […] great staff. Management starts at the top! Well done. We will be back! P.S. tell Rupert & Chris hello from Jimi&CJ Read moreGenuine Expedia guest review
"Nice but dated. On the beach."
Food ok. Limited variety. Limited quantities, so some guests do not get full selection. Missed incoming calls to hotel guest...no message given to guest about the calls. even if caller requests to give phone message to guest. Not enough beach towels...so at times no beach towels for some guests.Genuine Expedia guest review
had a great timeGenuine Expedia guest review
"It was nice, relaxing and the view is great"
Its was good you could view the landing planes.Genuine Expedia guest review
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