First room the door was broken second room was dirty and had no curtains. Non-smoking room still smelled of smoke.Genuine Expedia guest review
"Find a better place in Reno!"
The saving grace about our stay here was, the bed was great! The bed was very comfortable. They gave us (2 of us) towels for one person. We had to request more towels. We had to beg for wash cloths and there were no rugs. The upholstery on the furniture was frightening. We wouldn't sit in the chair. The restaurant was ridiculous. Buffet only on the […] weekends. Don't expect a fresh salad. We will go elsewhere next time. Read moreGenuine Expedia guest review
The bed was soft. The decor was outdated. The carpet was dirty.Genuine Expedia guest review
"Good deal, easy off/on I-80"
Hotel was fine, good steak for 9.99.Genuine Hotels.com guest review
"Boomtown Hotel & Casino"
Hotel is old and needs brightening up. However, room was very inexpensive and very clean. I slept wellGenuine Expedia guest review
"not close enough to reno but a good deal"
noisy room, bar holding shower curtain falling apart, buffet mediocre except very good salads.Genuine Hotels.com guest review
The room was ok the bathroom was dirty. The tub drain was clogged with hair and the shower walls had soap scum on themGenuine Hotels.com guest review
"A Sleepless Stay Due To Noisy Neighbors"
i didnt get any sleep from 12 a.m. through 5: a.m. due to neighbors across the hall. I called Security three times and also contacted the front desk several times. I was not offered any compensation such as moving to another room or any monetary refund or offers for future stays. The coffee machine did not wirk and i waited almost an hour to bring another […] one. I finally just left. The service and professionism is terrible. Read moreGenuine Hotels.com guest review
No restaurant open after 9 pm in the hotel or any place close. had to travel to Reno.Genuine Hotels.com guest review
"Clean and a great value"
Stayed in the non-updated tower, but it was very nice.... Clean and quiet.. Man what a value...Genuine Hotels.com guest review
"Great people, decent food, horrid room."
The floor in my room was so uneven I think there must have been body parts hidden under the carpet, and the view from the window was onto an interior hallway with boxes piled up. However, the staff were all friendly and helpful.Genuine Hotels.com guest review
"Just ok :)"
Here for a wedding. Was told to stay in the north tower because it was all remodled. Paid a little more and was no different from our friends room. :( premium bedding was just two sheets over a blanket. I wouldn't say thats premium.Genuine Hotels.com guest review
"Good, great for the price"
Boomtown is a good spot to stop over if your looking for a clean, low pressure casino environment that isn't in downtown (read: noise + car theft). Bonus: Cabela's is next door.Genuine Hotels.com guest review
Total disappointment. The restaurants have gone downhill. We had to send our food back twice to be cooked thoroughly and it was pretty expensive. There is no café anymore. The rooms were small, outdated, and filthy. They have removed the coffee makers from the rooms. Even the fun center was nothing but frustrating. Many of the games didn't work, and […] the cards that they require had to be reset a half dozen times so they would work. The location was perfect since we were travelling to California for a day trip, but I would definitely not choose Boomtown as a first choice again. Read moreGenuine Hotels.com guest review
"Time has not been good to Boomtown"
I remember coming here while growing up and found this place to be fun and entertaining. The food was even good. Now after 15 years, you can definitely see how time has not been on Boomtown's side. The South Tower rooms are old as the decor in the hotel and could use a major facelift. The service is mediocre and the staff aren't very friendly. I looked […] forward to eating at the All-You-Can-Eat Lobster Buffet and when I did, I got a bucket full of rubbery/chewy crustacean that wasn't tasty at all. Away from the overcooked lobster, the $30 isn't worth eating at the buffet. What was once fun and memorable is now a place I can leave in the past only as memories. Read moreGenuine Hotels.com guest review
it was affordable. We do not plan on staying here again.Genuine Hotels.com guest review
"Pretty good stay"
I got a smokin deal on the room. It was clean and well kept, It was nothing fancy though. the only real complaint I had was that the view of my room was facing an empty pool. Otherwise it was a very nice stay and the staff was very friendly.Genuine Hotels.com guest review
very rude when i was checking in and my room is not all what i had paid for when i asked them anout it they simply told me sorry i had to deal with itGenuine Hotels.com guest review
"Nice/Convenient place for Visiting Tahoe AND Reno"
This place gives you a great value. My gf and I stayed here to play in Tahoe and Reno. It's super convenient as it's right between the two cities, it's literally right off the freeway, and there's a gas station right next to the hotel. There's decent food in the hotel and the room is above average for the price you pay. We didn't gamble there, but […] we've heard it's not the best (go to Reno for that). The only other gripe is that you have to walk clear across the hotel to get to the elevators to the rooms, and its hard to even get a parking spot near the front entrance. Read moreGenuine Hotels.com guest review
"nice hotel right off the freeway"
the restaurant was the best. for $14 I got a queen prime rib (it was more like a king) with bread, salad, bake potato and veggies. breakfast was a tasty veggie omelette.Genuine Expedia guest review
Hotel is just OK. I got put in the south tower and I guess that's the bargain area. Other than making the bed, the maid didn't do much cleaning, nothing in the bathroom got wiped down, but for the price I can't expect much.Genuine Expedia guest review
This was our first time staying at Boomtown. I wish I would have read the reviews before booking. Starting at the front desk I went there twice to ask questions and also checking in was not friendly at all. No one smile, no one asked if we had any question....been in Customer Service for over 30 years this was not a good start. We walked down the hallway […] and I could smell smoke in one of the rooms. Hallway needs to be cleaned. Once we went to bed the mattress was terrible....I did not sleep at all. My daughter got up in the morning and took a shower she said it was like the water was pins in needles and there was no way to turn the nozzle. Not happy with the hotel and we got an upgrade because we heard the other tower was worse than this one. Went to the restaurant to celebrate my husbands birthday and we choose Lobster Buffett...........it was terrible food was on heating tables too long and for the price of $34 each the lobster was dry! I will say the Bistro restaurant was excellent. Read moreGenuine Hotels.com guest review
The AC / Heating unit in our room was not working right. It went from 60 degrees to 85 degrees over night and never cooled off. The rooms bed was way to soft and gave me a back ache. But for an older hotel room it was clean.Genuine Expedia guest review
Did not like walking through the smoke to get to room and the parking was not convenientGenuine Expedia guest review
"will not stay again"
The bed was the worst we've ever slept in. Had the worst tbone steak at the Bistro 2100. I guess what do you want for a $9.99 special. And even in a non-smoking room the halls and room reeked of smoke. Enjoyed our trip but NOT the stay at this hotel. Will not stay here againGenuine Hotels.com guest review
Low cost but nothing fancy. Rooms are pretty dated.Genuine Hotels.com guest review
The hotel needs to be remodeled, it is in need of major updates and repairsGenuine Hotels.com guest review
"Better stay in RENO"
Hotel looks nice and rooms are clean, but is located in the middle of nowhere. waiting times for all restaurants 1.5-3 hours. So we needed to drive back to Reno to get something to eat as we did not want to wait. Complimentary Wifi has very very poor speed. Noboday ever answers on emails if you have a question. So better stay in one of the Reno hot […] els Read moreGenuine Hotels.com guest review
I think this casino is past its day! We would not stay there again, too aged!The staff if not friendly, we had no idea of what amenities there were.Food was pricey for a casino, very disappointed all aroundGenuine Hotels.com guest review
"Won't stay here again!"
We booked a 3 night stay well over 1 month ago only to arrive and be told that they didn't have the same room available for all 3 nights. A manager was called and did some rearranging and supposedly upgraded our room from a standard to a deluxe for the inconvenience. Well, our "deluxe" room was dirty, old, worn, a/c noisy & inefficient, etc; so I would […] be afraid to see what the standard room was like. Most of the staff were very indifferent and seem bothered to be asked where anything was. My husband had stayed here 3 or 4 years ago and it was a clean well kept hotel with a convenient location We will not stay here again! Read moreGenuine Hotels.com guest review
Hotel said they were overbooked and understaffed and we found our room not as clean as we felt it should have been. Will never stay there again.Genuine Hotels.com guest review
When we arrived in our room was clean ready everything was where it supposed to be we had a nice stay.Genuine Hotels.com guest review
"Big Spacious Rooms! Great stopover"
We were just traveling from Utah to California and needed a place to spend the night. Traveling with 3 children under 5 is tough but fortunately we were pleasantly surprised with our spacious our rooms were. TONS of room to spread out. Only complaint might be you have to lug your kids and bags through the casino to get to the rooms. We also ate breakfast […] and they had good kid options. Overall very happy, very convenient and very roomy! Read moreGenuine Hotels.com guest review
"Nice hotel good amenities nice service something f"
We had a nice time staying at Boomtown the rooms are clean and the staff is friendly everybody's nice plenty of stuff for everybody to do there's an arcade for the kids and of course there's adult entertainment available on-site the restaurants are also goodGenuine Expedia guest review
"It was Boomtown"
We were happy - we got upgraded to a suite because we had asked for a North Tower room ahead of time and none were available.Genuine Hotels.com guest review
"Short drive to the balloon races"
Didn't win any money in casino, but the arcade was a great value, safe and a lot of fun for three boys ages 4, 7 and 8. Didn't care for the lobster at the buffet because it was whole lobsters not cleaned or cracked and over cooked, but the other food was tasty. The Bistro was very good. We will stay there the next time we go with the kids. Hopefully […] the hotel pool will be reopened by then, we were able to swim at the RV Park though, and were offered shuttle service to and from it. Good price and very clean. Read moreGenuine Hotels.com guest review
"old room -customer service not very helpful"
OLD Hotel- Old room- won't be backGenuine Hotels.com guest review
Convenient location, RV parking, room was not cleanGenuine Hotels.com guest review
Bed was soft but felt like my feet were above my head when lying down. Very run down for a casino hotel.Genuine Hotels.com guest review
Great place to stay. Front desk staff was semi rude -especially club boomtown, didn't end up joining. Wanted to try the lobster buffet but the line was way too long ,next time we will try for lunch.Genuine Hotels.com guest review
The indoor pool has no water and the outdoor pool is located at RV park where is way too far from the casino.Genuine Hotels.com guest review
Stayed here b4. Except this time assigned to the older part of hotel. Clean but old-worn... Still gd value for what we paid. Also they missed tidying up our room after our 1st nite stay????Genuine Hotels.com guest review
I expected worse but hotel was better than I expected! My only gripe was I needed to work and couldn't due to the wireless internet. I called the front desk and support. NEVER had a follow up and the 3 days I was there. I had to go to Peet's downstairs to use the wifi. The wifi signal in my room was really strong, but you can't get online, there is […] something wrong with the network and hopefully they spend some time fixing it. Read moreGenuine Hotels.com guest review
"Willing to create an experience that was workable"
I do not like to sleep by the ice making machine and the manager switched my room so I would be able to sleep. The room was clean and presentable. The view was amazing!Genuine Expedia guest review
If you like quiet, it's perfect. Excellent food, especially their hamburgers !!! Nice being only 15 min from Reno.Genuine Expedia guest review
"I'll be back"
The discount we got was indeed amazing savings. There's nothing bad to say, our room even had a private balcony. Staff was nice and polite, he.ll even the people in the casino were nice. We ate at 2100 bistro restaurant inside, our meal wasn't worth what we paid, it should have been double even triple the price for their delicious T-bone steak, waiters […] were also kind. I'd reccommend this place to everyone. Read moreGenuine Hotels.com guest review
"Not what I expected..."
Make sure that you request a "non-smoking" room during checkout - otherwise you will be placed on the smoking floor where the smell will permanently set into your clothing. I tried to open the window to let the stank out but it was screwed shut so I wouldn't jump out. The carpet in the hallways was stained. Overall, I felt really dirty staying here. […] I wouldn't recommend this room to anyone unless you are super broke. Read moreGenuine Expedia guest review
"SMOKE SMOKE SMOKE"
SMOKE IS TERRIBLE WE ALL FELT LOUSY..Staff fine..location good..hotel OLDGenuine Expedia guest review
"Room was gross"
The Casio was clean and everyone was friendly. When paying that much for a hotel room I expect it to be nice and it was so disgusting. And their game room closed way to early for the weekendGenuine Hotels.com guest review
"Older but clean"
Older hotel and area. older crowd for clientel. It was a clean room. Good service. Resturant in hotel was on the level of a sizzler style but good service and attention. The hotel staff was helpful and friendly on check in and check outGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )