"great proximity to AA center"
Great location for any event at the AA center. I'd definitely stay here again if I come back to Dallas.Genuine Hotels.com guest review
"Karen from Cincinnati"
The hotel was great - breakfast, food for purchase, staff, cleanliness - the only negative was the construction on Wolf - I plan to stay there again. Everything was great.Genuine Hotels.com guest review
"Dallas Business Meeting Accomodations"
There was a lot of noise from guests in the middle of the night (2:00 a.m. - 3:30 a.m.)Genuine Hotels.com guest review
"Stay away until work is complete"
This hotel is undergoing renovation and I would not recommend staying here until it is finished. The room seemed clean enough (though dated and tired) until I noticed a dead beetle in the silverware drawer. I won't be back.Genuine Hotels.com guest review
The hotel was very nice. Breakfast buffet was a nice surprise. Desk staff was very friendly and accomodating. Ordered extra pillows from housekeeping and they came right away. Visiting our children who just moved to dallas and would definitely stay there again. Very reasonably priced!!Genuine Hotels.com guest review
Great staff, very helpful. Great rooms, great location. Free shuttle til 8pm!Genuine Hotels.com guest review
"Nice hotel for a few days"
We stayed here for a wedding over a weekend. The hotel has a complimentary shuttle, which was extremely helpful and the staff was very friendly. The hotel was in the middle of renovating the lobby (which was moving very quickly because even in the 4 days we were there, you could see the changes). Breakfast was good and the room was clean. There was […] a full fridge, dishwasher and range. I would stay there again. Read moreGenuine Expedia guest review
"Decent for the price"
The lobby area was undergoing a renovation during our stay; I didn't know this when I booked. The pool area was decent but really loud due to construction of a high rise building going up next to the hotel. The hotel was comfortable and the staff was extremely nice and helpful.Genuine Hotels.com guest review
very good locationGenuine Hotels.com guest review
I was EXTREMELY disappointed in the Hyatt Hotel. The lobby was located temporarily in the kitchen area. I felt like I was on a camping trip. The so called room was pitiful. The sofa was dirty and looked like they picked it up on the side of the road. I would NEVER stay at this hotel. I always had great experience using Expedia. Why would you use this […] hotel on your website. UGH!!! Read moreGenuine Expedia guest review
"Hotel close to American Airlines Arena"
Quick check-in. Room was clean, odor-free, comfortable. Amenities (shampoo, soap) were disappointing, i.e third-rate for a hotel of this caliber. All else was good. Planned to walk to American Airlines Center for concert; however, front desk advised shuttle was available. Shuttle was everything a shuttle should be - all good. Breakfast was ok - although […] we arrived 6:45a for a 6:30a breakfast, eggs and sausage were cold. Coffee - excellent! Waitress was very attentive. Read moreGenuine Expedia guest review
"Could have been much better"
Over all it wasn't a terrible experience. The room had plenty of room and creature comforts. A few issues that concerned me. -No ice machine in the hallway and the ice make in the freezer was broken (same in both rooms) -it had a large comfortable couch that had conspicuous stains that could have been cleaned -some of the furniture was in disrepair […] and in need of replacement -the toilet ran all night -At 12:01 I attempted to buy a beer from the cooler in the lobby. The host refused to sell it because their policy states no beer sales after midnight. I took my business to a local bar. Read moreGenuine Hotels.com guest review
"Comfortable hotel, nice breakfast, easy parking."
Visiting Dallas for TX State Fair. Hotel was comfortable and convenient.Genuine Expedia guest review
"Great Value for price!"
Stayed for 2 nights. Brought my daughter to Katy Perry. The hotel staff were very friendly and welcoming. The breakfast was very good, nice selection of normal breakfast fare. The attendent in the dining room promptly cleaned tables and was available for questions. You can walk to restaurants but be prepared...none are very close. American Airlines […] Center is convenient and we felt safe walking back from the concert. We ate dinner at Medieval Times which is just a short drive and it was a blast! The room was clean, comfortable and on the inside courtyard side 3rd floor. We had very noisy people in the hall (young kids running and screaming) early one morning ,but that was the fault of the parents who should have stopped that business. The air conditioner was very loud. None of these things kept us from enjoying our stay. Would return for the price! Read moreGenuine Hotels.com guest review
Maria the front desk assistant was the most professional, helpful, friendly person I have ever dealt with. I spent 21+ years in the military and have been in 1000,s of hotels worlwide...She has been the best I have ever dealt with. OUTSTANDING customer service. Additionally, the kitchen staff for breakfast buffet was excellent. KUDOS to the omellete […] cook, Rocio. She knows her stuff and is the friendliest person I have met. Read moreGenuine Expedia guest review
"Great place to stay!"
The staff were all very nice and helpful in every way. The rooms had a homey feel.Genuine Hotels.com guest review
"Katy Perry Concert"
This was a great place to stay and walking to Americian Airlines for the Katy Perry Concert. Breakfast is awesome. I will stay here again.Genuine Hotels.com guest review
"Very nice hotel!"
It was a very enjoyable experience! They were very helpful and quick with my check-in which was awesome because I was running late for the Katy Perry Concert!Genuine Expedia guest review
"Close to American Airlines Center"
Very convenience to American Airlines Center and the West EndGenuine Hotels.com guest review
Hotel staff was great. Accommodations were fair. Weird layout of room. Room views not very good.Genuine Expedia guest review
"Close to American Airlines"
There were four adults who shared a room. The location was perfect only 2 blocks from the American Airlines so it was walking distance. The neighborhood seemed safe. The street was a very busy street so you had to becareful crossing the street. The room was very clean. We had to ask for more towels and pillows and we had to go downstairs to get them. […] Also, the mattresses in room 216 need to be replaced already. In both the bed and the sleeper sofa. We weren't very comfortable. Which was disappointing because the last time we stayed the bed was so soft and comfortable. Also, my sister arrived late but the shuttle took her right over to the AA Center so she didn't have to walk alone in the dark. Read moreGenuine Hotels.com guest review
"Hotel was close to our destination."
Four of us stayed in the room for a meeting at American Airlines Center.Genuine Expedia guest review
Really nice studio room. Had a full kitchen and living room area. Would definitely stay here again. Hotel was clean and staff was friendly.Genuine Hotels.com guest review
Had very noisy people above, stomping around and shouting till 3 am I told management.Genuine Hotels.com guest review
"Showing signs of wear"
The location was great. Very good restaurants and pubs within walking distance. Just a few blocks from the location that I was going to for business. Rates were ok for the location. The staff was extremely helpfully and courteous. I've stayed there on several occasions in the past few months. The carpeting in the rooms and hallways could use some cleaning. […] Most of the rooms were fairly quiet. However, the last room that I stayed in was terribly noisy. The a/c was loud, the street noise was louder than normal and there was some sort of machinery or equipment running constantly above the shower area. That noise was so bad that I had to keep the rest room door closed and wear ear plugs. Read moreGenuine Hotels.com guest review
"A Hotel with a quiet charm"
We traveled from Beaumont, TX to have dinner at Nobu Dallas, a restaurant with a Japanese/Peruvian themed menu. The hotel is a few minutes away from the restaurant located downtown Dallas. The lobby is laid out very well, the staff is courteous, professional and good at their jobs. The room was clean and even had a small kitchenette. The only problem […] is we were next to the typical loud young crowd who could have been more considerate but we know how to ignore those episodes of life. If we are fortunate enough to visit Dallas again, we will definitely stay at this hotel. Read moreGenuine Hotels.com guest review
"Clean very comfortable bedroom with full kitchen"
Full kitchen in room- microwave, burner, pots, pans, cooking and eating utensils, plates, bowls, glasses, pitchers. These were a great convenience to my kids and my wife.Genuine Hotels.com guest review
"beautiful closeup skyline view from parking garage"
The Hyatt House was so great! The staff was so courteous and they even let us sleep in until 1pm! The view of downtown id absolutely breath taking from the very top level of the parking garage. The room was clean and the bed was SOOOO comfortable. I never wanted to leave!Genuine Hotels.com guest review
"Close to downtown"
Was a beautiful hotel. Very easy to get around once you get used to the blvd. in front of the hotel being a one-way.Genuine Hotels.com guest review
"Good deal for downtown Dallas stay"
Hyatt House has become our hotel of choice when visiting uptown Dallas.Genuine Hotels.com guest review
My family and I had a comfortable time at the hotel. The staff was polite and professional. The breakfast buffet had an assortment of options, not you regular cheap free buffet you may find at another location. The location was in the middle of uptown Dallas, it was a short drive or walk to nice restaurants and shops. If you wanted to it was a short […] walk to the free trolley service that is provided in Downtown Dallas. I would recommend this establishment to anyone who plans on visiting downtown Dallas. Read moreGenuine Hotels.com guest review
Although it was not the fault of staff, one guest had a dog that barked non-stop - until 1am one night and all the next day. The hotel staff did do their best and eventually got the problem solved. I had to call the front desk twice to fix the toilet. The garbage receptacle in the kitchen still had trash from the last guest. Despite all the problems, […] the staff was genuinely kind, friendly and pleasant. Read moreGenuine Expedia guest review
Great place to stay!Genuine Hotels.com guest review
Everything was great. Very impressed with the breakfast buffet.Genuine Hotels.com guest review
We've stayed here 3 times now to attend concerts @ the American Airlines Center. Can't beat the price especially with a full kitchen! Beds should be at least a queen vs 2 doubles thats my only complaint.Genuine Hotels.com guest review
"Perfect location for AA center"
This hotel was the perfect location for an event/concert at the American Airlines Center. It was an easy and safe 10 minute walk.Genuine Hotels.com guest review
"Great hotel for the Price"
Good location and perfect place to stay if you don't want to stay in a huge hotel downtown. Very clean, except for a dirty mug.Genuine Hotels.com guest review
"Good Uptown Stay"
Above average for everything. Nothing bad. Nothing special.Genuine Hotels.com guest review
Went for a spontaneous trip with friends, tried to stay at a ramada and couldn't handle the state of their hotel, Hyatt house was so much better. Clean, nice staff, and I wasn't worried about getting diseases from sleeping on the bed or walking barefoot.Genuine Hotels.com guest review
The front desk staff super friendly. Rooms outdated, leaking air conditioner. Did not get the room I booked. Management notified but no rooms avaliable like the one I booked. Booked a suite got a regular room instead. Great clean pool. Nice breakfast and evening snacks.Genuine Expedia guest review
"Good place to stay"
Stayed one night for short trip to Dallas. Very convenient access, park in front of the hotel during check-in and drive up to the floor of your room after that. You don't need to take elevator or anything so really easy access to the room. Also, room key is for the security gate for the parking, this makes us feel comfortable. The front desk asked […] us for the room preference - view and/or floor. It might happen as they have some rooms available but it's very nice and feel so great to have some options. Great deal with free wifi and complementary breakfast. Read moreGenuine Expedia guest review
Hotel is in need of a renovation. Lights were burned out in the bathroom and there were homeless people on the garage exit side of the hotel. When you add to it the constriction noise that started bright and early in the morning, the experience was well below average.Genuine Expedia guest review
Front desk staff were very helpful and courteous. Breakfast was very good; although the omelet station was unattended and staff did not seem like they wanted to work it. Suite was perfect for size of our family and kitchen was great. Liked the pool and hotel location was excellent for everything we wanted to see. Will stay here again. Great value!Genuine Hotels.com guest review
"Nice hotel close to downtown and cultural venues"
Had a nice 2 night stay at the Hyatt Place on Harry Hines Blvd. The staff was very friendly, check-in was a breeze, and the included daily breakfast was satisfying. The location is within a mile or so of various museums, restaurants, and major roads. The off-street parking garage is adequate. I would definitely stay there again and recommend the place […] to others. Read moreGenuine Expedia guest review
Hotel was clean and updated. Staff was on top of everything and did everything with a smile. Buffet and omelette stand in morning was well done - things were fresh and well stocked. Pool was clean and never busy. Great family friendly stay.Genuine Hotels.com guest review
Very close to Dallas World Aquarium and the hotel shuttle was very convenient. Hotel lobby and halls had an unpleasant food odor other than that everything was fine.Genuine Hotels.com guest review
"I loved this hotel!May be a frequent spot to crash"
My partner and I loved this hotel. The staff were very helpful! Whenever we needed anything, they were always there to provide assistance. The rooms were kept tidy. Only thing I would've preferred is a clear view of the pool, but trees were blocking our window. Other than that the hotel was quite accessible to a lot of neat places and restaurants in […] the surrounding area. Read moreGenuine Expedia guest review
It might not be a luxury hotel, but it does everything really well. The pool is small but nicely designed, the breakfast buffet is great, the marketplace is convenient, the rooms are very spacious and comfortable. The only downside really has nothing to do with the hotel itself -- the surrounding neighborhood doesn't have a lot to offer. Staff was friendly […] and accommodating. I'm staying there from now on. Read moreGenuine Hotels.com guest review
For the proximity to downtown, this was a great value. With a separate living room/kitchenette from the bedroom, this is perfect if you're traveling with smaller children and want to be able to watch tv/play games after they go to bed.Genuine Hotels.com guest review
PerfectGenuine Hotels.com guest review
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