"A Hotel with a quiet charm"
We traveled from Beaumont, TX to have dinner at Nobu Dallas, a restaurant with a Japanese/Peruvian themed menu. The hotel is a few minutes away from the restaurant located downtown Dallas. The lobby is laid out very well, the staff is courteous, professional and good at their jobs. The room was clean and even had a small kitchenette. The only problem […] is we were next to the typical loud young crowd who could have been more considerate but we know how to ignore those episodes of life. If we are fortunate enough to visit Dallas again, we will definitely stay at this hotel. Read moreGenuine Hotels.com guest review
"Clean very comfortable bedroom with full kitchen"
Full kitchen in room- microwave, burner, pots, pans, cooking and eating utensils, plates, bowls, glasses, pitchers. These were a great convenience to my kids and my wife.Genuine Hotels.com guest review
"beautiful closeup skyline view from parking garage"
The Hyatt House was so great! The staff was so courteous and they even let us sleep in until 1pm! The view of downtown id absolutely breath taking from the very top level of the parking garage. The room was clean and the bed was SOOOO comfortable. I never wanted to leave!Genuine Hotels.com guest review
"Close to downtown"
Was a beautiful hotel. Very easy to get around once you get used to the blvd. in front of the hotel being a one-way.Genuine Hotels.com guest review
"Good deal for downtown Dallas stay"
Hyatt House has become our hotel of choice when visiting uptown Dallas.Genuine Hotels.com guest review
My family and I had a comfortable time at the hotel. The staff was polite and professional. The breakfast buffet had an assortment of options, not you regular cheap free buffet you may find at another location. The location was in the middle of uptown Dallas, it was a short drive or walk to nice restaurants and shops. If you wanted to it was a short […] walk to the free trolley service that is provided in Downtown Dallas. I would recommend this establishment to anyone who plans on visiting downtown Dallas. Read moreGenuine Hotels.com guest review
Although it was not the fault of staff, one guest had a dog that barked non-stop - until 1am one night and all the next day. The hotel staff did do their best and eventually got the problem solved. I had to call the front desk twice to fix the toilet. The garbage receptacle in the kitchen still had trash from the last guest. Despite all the problems, […] the staff was genuinely kind, friendly and pleasant. Read moreGenuine Expedia guest review
Great place to stay!Genuine Hotels.com guest review
Everything was great. Very impressed with the breakfast buffet.Genuine Hotels.com guest review
We've stayed here 3 times now to attend concerts @ the American Airlines Center. Can't beat the price especially with a full kitchen! Beds should be at least a queen vs 2 doubles thats my only complaint.Genuine Hotels.com guest review
"Perfect location for AA center"
This hotel was the perfect location for an event/concert at the American Airlines Center. It was an easy and safe 10 minute walk.Genuine Hotels.com guest review
"Great hotel for the Price"
Good location and perfect place to stay if you don't want to stay in a huge hotel downtown. Very clean, except for a dirty mug.Genuine Hotels.com guest review
"Good Uptown Stay"
Above average for everything. Nothing bad. Nothing special.Genuine Hotels.com guest review
Went for a spontaneous trip with friends, tried to stay at a ramada and couldn't handle the state of their hotel, Hyatt house was so much better. Clean, nice staff, and I wasn't worried about getting diseases from sleeping on the bed or walking barefoot.Genuine Hotels.com guest review
The front desk staff super friendly. Rooms outdated, leaking air conditioner. Did not get the room I booked. Management notified but no rooms avaliable like the one I booked. Booked a suite got a regular room instead. Great clean pool. Nice breakfast and evening snacks.Genuine Expedia guest review
"Good place to stay"
Stayed one night for short trip to Dallas. Very convenient access, park in front of the hotel during check-in and drive up to the floor of your room after that. You don't need to take elevator or anything so really easy access to the room. Also, room key is for the security gate for the parking, this makes us feel comfortable. The front desk asked […] us for the room preference - view and/or floor. It might happen as they have some rooms available but it's very nice and feel so great to have some options. Great deal with free wifi and complementary breakfast. Read moreGenuine Expedia guest review
Hotel is in need of a renovation. Lights were burned out in the bathroom and there were homeless people on the garage exit side of the hotel. When you add to it the constriction noise that started bright and early in the morning, the experience was well below average.Genuine Expedia guest review
Front desk staff were very helpful and courteous. Breakfast was very good; although the omelet station was unattended and staff did not seem like they wanted to work it. Suite was perfect for size of our family and kitchen was great. Liked the pool and hotel location was excellent for everything we wanted to see. Will stay here again. Great value!Genuine Hotels.com guest review
"Nice hotel close to downtown and cultural venues"
Had a nice 2 night stay at the Hyatt Place on Harry Hines Blvd. The staff was very friendly, check-in was a breeze, and the included daily breakfast was satisfying. The location is within a mile or so of various museums, restaurants, and major roads. The off-street parking garage is adequate. I would definitely stay there again and recommend the place […] to others. Read moreGenuine Expedia guest review
Hotel was clean and updated. Staff was on top of everything and did everything with a smile. Buffet and omelette stand in morning was well done - things were fresh and well stocked. Pool was clean and never busy. Great family friendly stay.Genuine Hotels.com guest review
Very close to Dallas World Aquarium and the hotel shuttle was very convenient. Hotel lobby and halls had an unpleasant food odor other than that everything was fine.Genuine Hotels.com guest review
"I loved this hotel!May be a frequent spot to crash"
My partner and I loved this hotel. The staff were very helpful! Whenever we needed anything, they were always there to provide assistance. The rooms were kept tidy. Only thing I would've preferred is a clear view of the pool, but trees were blocking our window. Other than that the hotel was quite accessible to a lot of neat places and restaurants in […] the surrounding area. Read moreGenuine Expedia guest review
It might not be a luxury hotel, but it does everything really well. The pool is small but nicely designed, the breakfast buffet is great, the marketplace is convenient, the rooms are very spacious and comfortable. The only downside really has nothing to do with the hotel itself -- the surrounding neighborhood doesn't have a lot to offer. Staff was friendly […] and accommodating. I'm staying there from now on. Read moreGenuine Hotels.com guest review
For the proximity to downtown, this was a great value. With a separate living room/kitchenette from the bedroom, this is perfect if you're traveling with smaller children and want to be able to watch tv/play games after they go to bed.Genuine Hotels.com guest review
PerfectGenuine Hotels.com guest review
This was a very spacious room. Nice staff, great location for downtown. Clean, Comfy beds. It's a great place. Parking is secure in parking garage. Will stay again.Genuine Hotels.com guest review
"Close to Medieval Times"
Close to Medieval Times. Hotel room was quite large with two double beds and full kitchen. Complmentary breakfast was good. Would definitely recommend.Genuine Hotels.com guest review
Stayed for 2 nights.Genuine Hotels.com guest review
The room was nice and spacious and the staff was very friendly.Genuine Hotels.com guest review
Friendly staff and free shuttle (limited times on this) Would choose again.Genuine Expedia guest review
"Good service, great location"
A little over $100.00 Downtown. Good valueGenuine Hotels.com guest review
the location is wonderful and one of the more affordable in the area. We'll be backGenuine Hotels.com guest review
We had a very nice stay. Hotel was clean, breakfast was nice and fitness center was great. Only negative thing was the $12.00 parking fee per night. That was a little much but over all a nice hotel.Genuine Hotels.com guest review
We woke to the smell of sewer gas in our room. When we alerted the front desk the maintenance man went to our room, looked for the source of the odor, and sprayed some air freshener. That simply left the room (and all or our belongings ) smelling like a bad smelling floral scented waste dump. We had to wait over 45 minutes for another room so we could […] shower and leave. At no time did a manager speak with us to address our concern. I say that is poor service! Read moreGenuine Hotels.com guest review
"Good location to get all over the Dallas area"
I booked the Hyatt House at the last minute and got an excellent rate. We spent very little time in our room, but did appreciate the kitchen area and the very large rooms. We went green and did not ask for housekeeping for four nights. We needed to extend our stay by one night and had to switch rooms and only get one bed in order to do that. Unfortunately […] the room we were moved to smelled badly of smoke (hotel is nonsmoking). We decided to tough it out. One of us had to sleep on the horribly hard couch. The breakfast was good and you could fill yourself up. I had a made to order omlette only once and it was overcooked. We also appreciated the little market for snacks and beer. We only went to one happy hour but had good and filling snacks and beer and wine. Didn't have time to use the pool or exercise facility. Desk staff is very friendly and knowledgeable. Read moreGenuine Expedia guest review
"Weekend ended in a sour note"
Stayed there over Memorial Day weekend and really enjoyed our stay. The room was great, the staff was friendly. Then on our way home I find out that I was charged $400+ when I should have been charged $12! This made a good weekend end horribly!Genuine Hotels.com guest review
"Not quite what we hoped"
Inaccurate information about the room such as additional price for parking, room was quoted as having a king and it was a queen, and smoking availability made this experience one to forget and try an alternate place on our next stay in Dallas. We were also told that breakfast was available from 7am to 10am, well we got there at 9:15AM and everything […] was gone. They did not say anything to us that it was until food runs out. More negatives than positives for this one. Read moreGenuine Expedia guest review
"nice, comfortable hotel"
just the right size hotel to feel comfortable. low key, helpful and great location. fairly priced also.Genuine Hotels.com guest review
Genuinely surprised at how good the hotel was.Genuine Hotels.com guest review
"Nice, clean hotel and convenient!"
convenient to most areas in DallasGenuine Hotels.com guest review
Suite with a small kitchenette. Large TV that swiveled around so you could watch from the bed. Garage parking on the same floor as room a definite plus. Made for a very short walk to the car without going outside. Would for sure stay again in spite of the garage entry gates only working half the time with the room key.Genuine Hotels.com guest review
This hotel was really nice. I was there overnight for business and it was clean and quiet and the staff were great!Genuine Hotels.com guest review
Great stay within walking distance of AA Center. Most comfortable bed I've slept on in a long time! Good rate and thoroughly enjoyed complimentary Happy Hour! Will definately stay there again!Genuine Hotels.com guest review
"Location, location, location"
Got a room here b/c it was very close to American Airlines Center and was going to see a Stars playoff game. Location was perfect. Just a few minutes walk and didn't have to mess with driving or parking at the stadium. Room was just OK tho. It was clean and the separate living and bedroom areas were nice. Kitchen was nice as well, but didn't use it. […] The room seemed outdated and the bedroom/bathroom were definitely showing their ages. Bed was not great. Morning breakfast was very nice and even had an omelet bar made by a hotel employee. Staff was very nice and helpful. If I was going to the AAC for another event, I would possibly use this hotel again. But would have to think about it. Read moreGenuine Hotels.com guest review
"Great weekend for hockey and baseball."
Our stay was very nice. In walking distance the the hockey arena. The only issue we had was with the free breakfast at the hotel. The eggs and the sausage were cold, and we got there not long after it was put out. The second day all I got was coffee, decided not to take another change T the word.Genuine Hotels.com guest review
"problem with construction across the street"
The hotel, staff, and location for events was fine. The problem was loud construction across the street that started at 6:45 weekday mornings and 8:15 am Saturday morning. Could not sleep once construction started.Genuine Hotels.com guest review
"Horrible shuttle service."
As the title states the shuttle was horrible. I waited over 3 hours when I called and was told it would be around 15-20 minutes for it to come. I ended up having to take a cab the second time around because they just never showed up. I brought this up and was told I would get a call from the manager, which never happened, so I was led than impressed […] by the whole experience. Read moreGenuine Expedia guest review
"Nice hotel close to downtown & Katy Trail"
Everything was great until late Saturday night. We were awakened 3 times between midnight and 3:30 a.m. by rowdy, loud guests coming into the hotel. We were shocked that no security was called to quiet these party people down!Genuine Expedia guest review
very good, room was better than i thought with many conveniences. clean and well maintained. free shuttle was great and driver very nice. front desk was also helpfulGenuine Hotels.com guest review
"Spring Break Vacation"
The location was good and within walking distance (10-15 mins) to ride the trolley and to dine at various restaurants. The service at the front desk was very friendly so no issue there. Breakfast was fine, just ran out a few times so had to wait until they brought more out. My issue was with housekeeping. There were red stains (not sure from what) on […] a few tissues that were sticking out (for decoration) of the tissue box, hair in the shower either from the housekeeper or the people before us, and when they cleaned our room the next morning, they didn't empty out the trash. Read moreGenuine Hotels.com guest review
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