"Close but bad front desk & reservation service"
We told the hotel that we would be arriving very late at night when we made the reservation. We also called them at about 10pm to confirm that we were on our way but the weather was terrible and that we would be thereut didn't know what time. When we arrived at 4am they had cancelled our reservation! I stood at the desk for thirty minutes while the […] clerk did who knows what to get us in a room. This was inexcusable and had it not been so late and had I not been driving ten hours through thunderstorms I would have left. Horrible. Read moreGenuine Hotels.com guest review
The front desk people were really nice and efficient, especially the lady that was there when I checked in. Housekeeping sucks. They did not clean my room or asked if I need service. And then I had to wait 15 minutes on some tissue. Other than housekeeping, the stay was great and I will stay with them again.Genuine Hotels.com guest review
"The hotel is convienient to the downtown area."
The rooms were very clean and the staff was very friendly. Their amenities included a bar, cafe, and covered parking.Genuine Expedia guest review
Convenient to the downtown "scene" without the added cost.Genuine Hotels.com guest review
"Nice place to rest"
Nice place, enjoyed my stayGenuine Hotels.com guest review
"customer service lacking"
Hotel staff doesn't seemed to be concerned if things are not as they should be. We were double charged for our stay and have spent a whole day trying to get our money back. I have little confidence that the GM will follow through with what we have been told. the hotel was clean and close to where we wanted to be but if I went back to little rock I would […] not be staying here. Read moreGenuine Hotels.com guest review
"Top floor and two tv's YEAHHH"
Recently stayed,and I thought it was hilarious that I got 2 tv's. be careful though. If you turn one off, the other turns on.Genuine Hotels.com guest review
"QUick Stop to Memphis"
Great! Breakfast was your typical powered eggs. But that is what they all are at this type stay. I would recommend to anyone.Genuine Hotels.com guest review
"An Okay Hotel, nothing great!"
We stayed there for 1 night. The hotel was comfortable, but I could smell cigarette in our room. We were too tired to even complain. There was no microwave or refrigerator. Breakfast was good!Genuine Hotels.com guest review
"Close to the Clinton Library"
Very easy to find and is convenient to the downtown locations. I would go back there again.Genuine Expedia guest review
"Comfortable and clean! Staff was professional."
Great location close to airport with all the noise. Convenient an delicious breakfast in the AM. Also has a cute little blues bar downstairs!Genuine Expedia guest review
"Nice hotel with great breakfast"
It's close to downtown but better to drive there than to walk because it's on a busy street. The room was clean. The breakfast was the best part.Genuine Expedia guest review
Staff very helpful and pleasant. Close to our destination. Rooms clean and well kept.Genuine Hotels.com guest review
"Near-perfect for staying when traveling by plane"
Overall, the hotel was excellent. We were able to leave our car for a cheap rate when we had to make an unexpected plane trip. Didn't even have to check back in, just get into the car and drive. Plus, the hotel has a 24 hour shuttle to and from the airport, which is about a 10 minute trip away. The shuttle was free and overall the room and hotel were […] excellent. However, it is not without it's flaws. The shuttle driver was not able to pick us up for an hour (supposed to be 15-20 mins) so we stood outside in the freezing cold until the driver showed up. I guess it was an unusual circumstance, but one that will make us think again if we are having to do a trip in a hurry. Read moreGenuine Hotels.com guest review
"Great for an overnight day"
This is the second time we have stayed here for an overnight. Great value! This hotel is better than a lot of higher end ones that I have been to.Genuine Hotels.com guest review
"Nice and modern hotel."
The hotel looks like it has been recently renovated. There is good parking and easy access from the expressway.Genuine Expedia guest review
3 weeks on business... size of room is +++... had to get a new card every day until they used new key blank with better mag strip...Genuine Hotels.com guest review
"Close to the Clinton library"
I enjoyed the stay. It was about 1 mile from the Clinton Library.Genuine Hotels.com guest review
Easy to find. Was traveling to Tennessee so didn't stay in town long.Genuine Hotels.com guest review
"Service could have been better"
They gave someone a key to our room so I was awaken at 2:00am with someone trying to get into my room then when I talked to the manager the next morning She responded with she wasn't notified and didn't act like she cared then only offered us a bottle water Really unbelievable!Genuine Hotels.com guest review
"DIRTY PLACE EVER IN MY LIFE"
Hotels.com please take this hotel away from your list... This hotel can ruin your loyal customers travel plansGenuine Hotels.com guest review
"Nice Hotel in a covenient location"
Easy to get to. Glad to see the underground parking. Nice room. Good breakfast. Friendly staff. Excellent value.Genuine Hotels.com guest review
My family and I stayed here on our way to St Louis. Nice hotel, downtown, easy access to highway. Very nice staff. Cont breakfast was delicious and the hotel was clean. We needed accommodations that slept 6 so they put us in a spacious room w 2 queen beds and a pullout sofa. I called expedia just hours before arriving and received a rate of $90.00. […] You just can't beat that price without someone sleeping on a floor! Great Experience!!!! Read moreGenuine Expedia guest review
"Nice room & great buffet!"
The room was nice, nothing extraordinary, but it was clean & comfortable. The breakfast buffet was excellent!Genuine Expedia guest review
"Enjoyed my stay; room was clean"
Enjoyed my stay; room was clean and staff was friendlyGenuine Hotels.com guest review
"Awesome staff and very clean."
The staff went over and above to make us comfortable. The rooms are very clean and comfortable. The only thing that would have made it even better would have been mini fridge. Very impressed with the place and will stay there again.Genuine Expedia guest review
"Very poor service, nice room"
I booked the hotel based on proximity to the Clinton Library. The service with Front desk staff was very poor both on check in and check out. Basically the gentleman would not even look or talk to the two of us. Found out that they had a shuttle service that would pick you up from DT area restaurant and return you to the Hotel. The service stopped at […] 9:45 pm so I called the Hotel from the restaurant at 9:12pm . When still standing in front of restaurant at 9:45 I called the Hotel and they told me "they were done for the night". They could have cared less. The room was great and location to Clinton Library great. They need to employ people that WANT to work in the service industry . Read moreGenuine Hotels.com guest review
"On I30 and within walking distance to Clinton lib"
Good quality hotel. Quite and clean. Excellent breakfast. Within walking distance to Clinton library.Genuine Hotels.com guest review
"Cost Effective Hotel in Great Location, Room Smell"
The hotel is close to the downtown Market area, near the Fairgrounds, and the area is safe. The staff is very nice and helpful. The one negative thing about my experience was the smell of the hotel rooms. They have a stale smell. I think they used to allow smoking and that is not an easy stench to remove.Genuine Expedia guest review
Nicest Comfort Inn and Suites we have stayed in.Genuine Expedia guest review
I slept so good I didnt even want to get up.....Nice,clean,friendly hotel...After a long stressful drive coming to a hotel like this wiped all that stress away.Genuine Hotels.com guest review
Good experience, will come back again. Was bad day for us, rain and the Government ShutdownGenuine Expedia guest review
My second time staying here and it was very comfortable. I liked how clean it is and also felt safe. I would recommend to family and friends. I will definitely stay here again.Genuine Hotels.com guest review
Everything was find; continental breakfast was goodGenuine Expedia guest review
The hotel was very nice. The staff were particularly friendly and helpful. The shuttle service is especially nice.Genuine Expedia guest review
"Good price and quality"
Best part was that the shuttle will take within a 2 mi radius and pick you up. Saved a lot of money on cabs.Genuine Expedia guest review
"clean and convenient."
The staff is very friendly and the room was average in its cleanliness. Close to downtown. It is not in the best neighborhood but the area around the hotel is well lit and the bldg is secure. Use common sense. I would stay again. For the price it was perfect.Genuine Hotels.com guest review
Stayed here with several other family members for wedding at the Clinton library. Nice room, good breakfast. Convenient to library and downtown.Genuine Hotels.com guest review
"Easy Access to Downtown for a Short Business Trip"
I was looking for an economical alternative to the downtown properties while attending a two-day seminar. This hotel is an easy fifteen minute walk to the River Market, and only another five minutes to the convention center. Very easy to find (right on I-30), the desk staff were very helpful and offer a shuttle if the weather is bad or you're not inclined […] to walk. My room was clean and comfortable and everything worked like it should, which is all I needed for this trip. Not much in the way of food on-site but that's not a problem with all the dining options nearby. There are a couple of convenience stores about 100 yards away for any snack or toiletry needs. Read moreGenuine Expedia guest review
"air conditioning sucks"
When I checked my room was hot. It turned down the air and left. Upon my return the room was still hot. I went down and talked to the front desk ( which she was very friendly) and she told me the rooms had a sensor. If no one is in the room the air doesn't work. She did send a guy up to by pass the sensor and the room got coolGenuine Hotels.com guest review
"NICE IN CLOSE TO CLINTON"
Room two warm. ac not working right no fan in bathroom wanted to seeGenuine Expedia guest review
"My one night stay"
I was in town for a funeral and really just needed a place to rest that night. I found this location Did meet that requirement..... Now the photos from the website did look better than the real place. The only view was the highway and I was thankful for being offered that view. The other side of the hotel's view was not nice at all. The staff was very […] pleasant Read moreGenuine Expedia guest review
"good hotel for business travelers"
Stayed many times and the hotel is closeGenuine Hotels.com guest review
"Good price. Fair value"
The room rate for a downtown hotel was excellent. It is not convenient walking distance to the Riverwalk area, but it is not far by car at all. We did not have maid service the first day. There were not towels at the pool or the fitness room. We had to make several calls the first day for towels. We spoke with the manager on the 2nd day of our stay, […] and he cleared up our issues. I think Comfort Inn is able to offer such a great rate by keeping staff to a minimum. The staff we did speak with were professional and courteous - there just weren't enough of them. Read moreGenuine Expedia guest review
Excellent hotel in all respects. Very friendly and helpful staff, great breakfast, airport shuttle as well as shuttle to Little Rock locations. It is near to downtown but not too convenient for people who do not have a car. Short walking distance to the Clinton Library.Genuine Expedia guest review
"Close to Market area and Clinton Library"
Kahlil at the front desk is superb !!!Enjoyed the old place. Clean friendly folk.Genuine Hotels.com guest review
"Nice hotel conveniently located ."
Our room was booked via my Expedia account. Man at the front desk received confirmation via fax upon our arrival. He insisted he needed our home address before he could check us inn. I told him our confirmation was always enough in all the other hotels we stayed in. We were tired after riding our BMW motorcycle all the way from Gulf Shores. I felt like […] he thought we were not worthy to stay there with a pop out suitcases from the bike and helmets in our hands. Lady in am was very nice! Room was clean and comfortable thanks to two Qsize beds. We never expect too much from free breakfast. Coffee was good. Very nice breakfast lady. Read moreGenuine Expedia guest review
"Over all, we enjoyed our stay."
The room was comfortable and clean. The front desk staff were friendly and helpful. Access to and from the freeway was for the most part easy. However, coming back from the football game at War Memorial Stadium in Little Rock, there was no off ramp for the hotel. We had to drive well past the hotel and come back the other way to get to it.Genuine Expedia guest review
"Nice hotel halfway to our way Texas destination."
The hotel was nice. We just had a hard time finding the entrance coming off the expressway. Worst thing was that we missed breakfast because they start at 7:00 on Sundays and we had to hit the road earlier than that.Genuine Expedia guest review
My meeting was at the Clinton School and accessibility from this hotel was what I needed along with free WiFi. The staff was friendly and accommodating. I did not expect a hot breakfast, which is a plus. I will stay there again.Genuine Expedia guest review
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