"Breakfast is free through hotels.com"
If you book through hotels.com you get free breakfast. Make sure to ask for that, since the receptionist might cheekily try to get you to pay for that (as they did with me)Genuine Hotels.com guest review
"The not so "buffet""
Great service and stay. However let it be known. Their "buffet breakfast" is what other hotels call a hot breakfast. Food is better than average but not stocked very well for the patrons they had expecting to eat. Buffet without a special deal will run you 9.98 per personGenuine Hotels.com guest review
"Fix the thermostat and heater for winter."
The hotel has been newly renovated and is very nice. It's well appointed and comfortable EXCEPT the air conditioner/heating units do not work. The first room I was given was cranking out cold air. I had to unplug the unit to make it stop. The second room's unit blasted cold air when the thermostat went one degree down from 73F to 72F. Also had to unplug […] it at 2AM. Read moreGenuine Hotels.com guest review
Great new remodel. Wood floors a real surprise. Sorry I left the fridge unplugged, it was making lots of noise.Genuine Hotels.com guest review
"An interesting experience"
During my stay, the property is actively revamping into a doubletree. The pool and gym are both closed. The breakfast room is changing every day. I can't blame the management for that but this definitely impair my experience. Yet I am assigned with a room that is already in doubletree standard and that is much brighter than my previous stays. And the […] staff are friendly as always. At this price point you really can't ask for more. It is such a bargain. Read moreGenuine Hotels.com guest review
We stayed here for two nights. The room was new spacious and super comfy! The front desk staff was friendly and knowledgable. Walking distance to the Washington Square. We loved it! Will stay again!Genuine Hotels.com guest review
Construction was going on but not too noisy.Genuine Hotels.com guest review
We were visiting our daughter and her family and stayed a week. Our room was quiet, comfortable, and clean. I plan to stay there again on my next visit.Genuine Hotels.com guest review
"ease of access to maln hwyand shopping mal"
Reasonable pricing with good hotel amenities.Genuine Hotels.com guest review
Friendly breakfast room staff Jacob.Genuine Hotels.com guest review
The room was either too warm or too cool. The HVAC unit in the room didn't work well.Genuine Hotels.com guest review
"A great place to stay"
We recently spent 2 nights at the Phoenix Inn, in Tigard, Or. and were very comfortable Easy access off highway 1-5, rooms clean, pleasant, and comfortable. Amenities included frig, microwave, and coffee pot, wireless internet, and nice seating area separated from the sleeping area. We did not use the pool ( which was lovely), or the gym. The breakfast […] room was pleasant and there were a variety of foods available. Fare was simple, but plentiful, and the coffee, Seattle' s Best brand, was delicious. Staff were friendly, helpful, and professional. Would definitely recommend to a friend! Read moreGenuine Expedia guest review
The hotel staff are very nice, the parking is good, and it is close to Washington square.Genuine Expedia guest review
"Had a great stay."
I stayed for a week. Very comfortable and great service, kind staff.Genuine Expedia guest review
"Phoenix Inn Tigard"
The room itself was ok. Not enough towels provided. They cleaned the room the second day took the towels and brought only one. The gym in the picture does not replicate what is on site very small with two pieces of equipment. The spa jets were not working. The breakfast provided was good and the staff at the hotel were very nice.Genuine Expedia guest review
"Great place to stay in Tigard Oregon!"
Phoenix Inn has a friendly professional helpful staff who happily accommodated our need to extend our stay even though they had quite a full hotel and were very busy when we asked. The breakfast was hearty, tasty and featured variety over the 5 day period we stayed.Genuine Expedia guest review
We didn't stay for breakfast...checked in late & left early...but everything else about the hotel was very nice!Genuine Hotels.com guest review
The hotel is in a nice area, close to freeway and a very nice mallGenuine Expedia guest review
"Business trip in Portland"
Everything was GREAT except no ice machine on the 4th. floor. and the ice machine on the first floor near the elevator only worked 2 out of 6 days. The only continually working machine was near the exit to the parking lot. Again, everything else was great. Will stay there again when I have to go to PortlandGenuine Expedia guest review
"Nice Hotel Next to the Lincoln Center"
I was there for a job interview, the first bed I had was a little uncomfortable. It's clear that the hotel is a little older but the rooms are very clean. The staff was friendly and overall I would recommend this hotelGenuine Expedia guest review
Response by DoubleTree by Hilton Hotel Portland - Tigard Thank you so much for your review! We’re glad you found our staff friendly and helpful. We will be undergoing a remodel soon, so we will soon have even more to love. Thanks again for your kind words.
"Convenient and Comfortable Stay"
We stayed there twice and were very comfortable with the affordable accommodations!Genuine Hotels.com guest review
"This was a great location for our Portland needs."
Perfect location, clean, very helpful staff and the breakfast bar was one of the best I have seen in a long time.Genuine Expedia guest review
Everything is great , except the towel is got dark spot.Genuine Expedia guest review
"Nice location for shopping"
Close to a major mall, easy access to highways for traveling north or south, nicer breakfast than the standard continental breakfast in most hotels, and while the hotel could probably use some updating..it was always clean and everyone was friendly. Would definitely stay here again when visiting Portland.Genuine Hotels.com guest review
Staff is friendly and helpful. Suites are very comfortable, even the pillows. Good value.Genuine Expedia guest review
Price is cheap, but the service quality is pretty good. Room is clean, continental breakfast is nice, they have one employee who's in charge of that. If possible, I'll choose it again.Genuine Expedia guest review
"Near very large mall"
Nice and enjoyableGenuine Hotels.com guest review
"Really Good Overall Experience"
I enjoyed my two night at this location. The staff was friendly, the room was incredibly clean (surprisingly clean actually), and the amenities were nice. I will definitely stay here again the next time I'm in Tigard.Genuine Hotels.com guest review
"Shop Worn - Not Clean"
The hotel common areas and our room specifically smelled of a very very heavy perfume cover-up cleaner. I am not a person sensitive to smells but the odor in our room and in the the common areas gave my wife and I headaches. The spa in the pool area was only partially functioning, dirty and stained. The hotel staff said they were aware of the problem […] and management was debating on whether to do anything about it. The towels in the pool area were about the size of large washcloths and the used towels were not removed from the pool area and were lying all over the chairs and tables. I would not recommend this hotel at any price. Read moreGenuine Expedia guest review
"Location ideal for medical surgery facility."
The office staff was very helpful in producing a map that eliminated the need to travel on freeways to get where we wanted to go. The warm chocolate cookies were a nice touch. Within walking distance of two restaurants which was convenient. Quiet location.Genuine Expedia guest review
"Close to where I was traveling"
Older motel kept up ok, Good for an overnite stayGenuine Expedia guest review
"worked well for our family"
Quick weekend getaway to Portland and stayed here near grandpa's house. Location was pretty good, google maps had no problem finding the location. Parking fills up at night but they have a back parking lot, just a little more walking. The pool was nice, clean. Cookies provided in the lobby in the afternoon...love hotels that do that! Check-in was quick […] and easy, especially helpful as we didn't get in until 11:30pm. Front desk staff were friendly and knowledgable. Breakfast that was provided as prett good, better than average for sure but not top of the line, hey it's free, can't complain too much! Enjoyed the stay, would stay here again. Read moreGenuine Hotels.com guest review
Response by DoubleTree by Hilton Hotel Portland - Tigard Thank you so much for your kind words. We’re so glad you found our staff to be friendly and helpful, and we’re glad you enjoyed one of our delicious cookies! We are always looking for ways to better serve our guests, so if you have any reccomendations for items we can add to our breakfast, please let us know. Thank you again for your kind review!
NiceGenuine Hotels.com guest review
"Nice place, nice staff"
Vey nice room with enough space that my family of four did not feel crowded. Clean comfortable rooms with a reasonable price and good breakfast to boot.Genuine Expedia guest review
"Nice hotel, easy to find, close to resturants"
Stayed for 3 days, everything was great. Breakfast were very goodGenuine Expedia guest review
"Convenient location. Nice hotel for great price"
Pillows could use replacement for firmer comfort, but overall great hotel with great breakfast to include with your stay.Genuine Expedia guest review
"It was well worth the money"
Got a good deal on this hotel through expedia, which was around 30% off. Stayed one night and had a comfortable sleep, the staff was helpful, and my room was seemingly clean. It was just perfect. Wish the shower curtain was cleaned a little more though.Genuine Expedia guest review
There's a reason we stay at the Tigard Phoenix Inn every time we go to Portland. It's perfectly situated, priced right, clean, friendly, accommodating, and the breakfast isn't all that bad either! If it has a negative, at least for us, their gym is nothing more than a closet addendum to the pool, but we worked around that! I highly recommend this h […] otel! Read moreGenuine Hotels.com guest review
"Convenient and quiet"
We were in town for a family memorial service. This hotel was close to our destination and provided the privacy and quiet we were looking for. The room was clean and comfortable. We will stay here again when we come to visit.Genuine Expedia guest review
We had a very nice time. The staff was very attentive and kind. The hotel was clean and the breakfast was excellent.Genuine Hotels.com guest review
"We like the price and location of this hotel."
We like to come to Portland and shop and get away. When we do we like to stay at the Phoenix inn. The beds are comfortable the pool is refreshing and the breakfast is good.Genuine Expedia guest review
Very comfortable room and the breakfast was good. The desk staff were very professional to a fault; they needed to be more friendly.Genuine Expedia guest review
"great room and location"
Always have loved pheonix, the king bed was so comfortable and its nice having a divider between bed and living roomt. Awesome location, this one is close to washington square mall. Theres a heated pool and hot tub which were nice except the jets in hot tub werent working for both nights but still very relaxing. Decent continental brkfst...decent coffee […] cus ive had much worse staying other places. Overall great stay Read moreGenuine Hotels.com guest review
"convenient location for what we needed"
Nice sized rooms. Pretty clean. Breakfast ok. Hot tub dirty.Genuine Hotels.com guest review
nice, clean roomGenuine Hotels.com guest review
"Not What We Expected."
Normally I don't complain about a room because not much bothers me, but this place was gross. We picked this hotel because we knew we wanted an indoor pool and hot tub for us and the kids...it turned out to be disgusting, dirty and cold!! After a long day we wanted to come relax in the hot tub and it was so filthy on the bottom and the water was like […] a cold bath. We wanted ice and none of the machines worked on any floor. Also there was a ton of ants in the bathroom, it was so gross! When we checked out we told the front desk about all three things and all they said was they were waiting for maintenance on the pool and nothing else about the ice or ants, no sorry, no nothing. We definitely will not be back to this hotel. Read moreGenuine Hotels.com guest review
"Nice hotel near Washington Square Mall"
Clean rooms, very convenient to shopping and arterial roads to easily get to other parts of Portland. They have a wonderful choice of foods for breakfast--hot or cold, depending on what you want.Genuine Expedia guest review
"Location, Location, Location"
Excellent location. Right next to a big mall. Not far from the highway(s) & Costco. Carpets looks like they were just replaced. Breakfast was convenient but nothing really special. The room could use more towel racks. Had to be creative on where to hang the towels. Overall was a good stay.Genuine Hotels.com guest review
Hotel would have been great had it not been for the loud guests in the room above. Sounded like a mix of kids and adults running, jumping off the bed, etc. Continued most of the night. So loud there was no way to sleep through it. I called the front desk, they responded once with a visit to the room but the noise continued and front desk wouldn't follow […] up. Read moreGenuine Hotels.com guest review
Soap dispenser in shower fell off in the middle of the night and wallpaper coming off the wall above the shower. But bed amd pillows were very comfy.Genuine Hotels.com guest review
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