"Great Motel for everyone"
I enjoyed the simple included breakfast everyday. I helped me get an early start. The room was clean and the bed was comfortable. The cable TV, free WIFI, and heating & cooling system was great.Genuine Expedia guest review
"Another very nice hotel in the area."
It is in a quiet business park area which limits access to food choices but the breakfast was good and it was very clean.Genuine Expedia guest review
"Happy Stay @Phoenix Inn in Tigard"
I would recommend this hotel to anyone traveling in the area. I was there for business & it was very convenient for me. The hotel appearance is nothing spectacular, but the grounds are clean, & so was whole hotel. I'm a bit picky, so the rooms could use a good deep cleaning for things like light & plug switch plates, & dust on lamps under shades near […] switches. But all apparent surfaces were clean & the room was great. Lobby & rooms upgraded. Had a nice large room; bed & pillows were comfy, w/modern flat screen TV. Breakfast was more than adequate w/hot food as well as toast, bagels & cereal. All staff I encountered were friendly & helpful--would definitely stay again. Read moreGenuine Expedia guest review
The only unpleasantness we experienced was the attitude of the night clerk wheb we checked in. We certainaly did NOT feel welcome. The day clerk in the next morning was far SUPERIOR.Genuine Hotels.com guest review
It was enjoyable.Genuine Hotels.com guest review
We would book again if in that area.Genuine Hotels.com guest review
Nice place. Walking distance to giant upscale mall. Very comfortable mattresses. Pool too cold.Genuine Hotels.com guest review
"All good, love the kitchenette and the breakfast"
The room was great.,, Except for the toilet having very low water pressure and needing to ask the desk for a plunger (which we received promptly). We needed to use the plunger about 3 times every day (just paper, folks).Genuine Hotels.com guest review
"Usually a quiet hotel"
An event was held in one of their event rooms along with loud music that was easily heard from all the hotel rooms. At 10pm we called the front desk, they told us the party had been advised to stop by 10, yet it continued until 10:30pm! Would have rather heard the running and jumping of the young kids in the room above us! Other experiences have been […] fine and quiet there. Just disappointing this time. Read moreGenuine Expedia guest review
"Great place for a family stay!"
Our family combined business with pleasure during out stay at the Phoenix Inn - Tigard. My husband split his time between work and vacation, but my children and I spent the trip exploring Portland. We loved being so close to the Washington Square Mall - especially the LEGO Store! - on the day that hubby needed the car. And, the location was convenient […] to both public transportation and the freeways that took us to the Zoo, OMSI, and Powell's Books. Breakfast was great with exceptional service. We would definitely stay here again! Read moreGenuine Hotels.com guest review
"grandkids r us"
Having read the reviews of others about this hotel I decided to take a chance on it. I'm glad I did. For the price it is a great value! It is an older hotel, but it is well maintained. We had no bad experiences at all - only pleasant ones. Clean, comfortable and about half the price of other hotels in which I would stay in the area. A great find!Genuine Expedia guest review
Good and clean.Genuine Hotels.com guest review
"Great place to stay in Portland"
This is our home away from home when we visit Portland. It is close to our grandkids and shopping. It is also close to freeway access. The beds are great and has a wonderful breakfast. Our grandkids have enjoyed the pool and joined us a couple times for breakfast. The staff has stayed the same over the years so you feel comfortable with them.Genuine Expedia guest review
"easy stop over spot"
Quick and easy check in and check out. Breakfast room well-stocked, and clean.Genuine Hotels.com guest review
The hotel was O.K.. The pillows were horrible. It was like having no pillow at all. I probably could have asked for different ones. But my biggest complaint is that in the morning our toilet quit working! I called down to let them know and get it fixed, front desk said they would send maintenance right up. 30 minutes later I called again, they didn't […] know where he was so I asked if there was another bathroom in the hotel we could use. Of course, we are on the 3rd floor and the bathroom is by the lobby on the 1st floor. So we are going up and down. Very convenient! Finally we just got showered and ready and checked out. Still no maintenance person. All they had to say was "sorry about that." Wouldn't stay here again. Read moreGenuine Expedia guest review
"Comfortable Bed and above average breakfast"
My least favorite part of being away from home is leaving behind my tempurpedic mattress. The Phoenix Inn's bed was very comfortable for a hotel! I was happy about that. Hypoallergenic feather bedding was really nice. (If you're hungry, don't pass up eating at Thirsty Lion Pub and Grill across the street. A little loud with the TVs, but excellent food.) […] Breakfast was above average with some scrambled eggs, tortillas, cheese, and bacon bits to make a burrito. Juice isn't watered down! Easy check in and check out. I'd stay here again without hesitation. Read moreGenuine Hotels.com guest review
Comfortable beds clean spacious rooms. Good hot breakfast included... 24 hour indoor pool.Genuine Hotels.com guest review
"Large rooms and friendly service!"
My family and I had a great experience at this hotel. The rooms were large and clean, free breakfast was good and the staff were all more than willing to help with anything we needed. My 3 yr old loved the heated pool and fresh cookies in the lobby. I enjoyed the small court yard and BBQ area where I could find a bit of quiet time to enjoy a cocktail […] and check my email. A nice man working there recomended we take the kids to Johnnys Pizza which we did, it was like a Dave and Busters and Chuckey Cheese all rolled into one with bumper cars and carnival rides on top of the video games and all you could eat pizza and salad. Overall experience here was very good, we would stay again if in the Portland area. Thanks Phoenix Inn ! Read moreGenuine Hotels.com guest review
We requested and received a smoking room which we got. However, we felt like we were being punished. The room was less than average as far as cosmetics go. There were no base boards, the whole room looked unfinished. We just felt like we received "less than" accomodations because we smoke--just sayinGenuine Hotels.com guest review
It was great. initially it was hard to findGenuine Hotels.com guest review
"Had a nice stay"
Rooms were clean.Genuine Hotels.com guest review
I like staying at Phoenix Inn because of it's location. Easy to get onto the interstate road system to get anywhere quickly, and located close to where my children live, making visits that much easier.Genuine Hotels.com guest review
This is a nice well maintained property. The beds are comfortable & the place is nice & clean.Genuine Hotels.com guest review
"Met our needs. Good value."
Great value for just needing a hotel to meet family for a weekend. King bedroom suite had plenty of room for a small party. Kids loved the pool, but too crowded to actually swim. Lots of families traveling to kids competitions. Breakfast was OK.Genuine Hotels.com guest review
The hotel and staff were nice but our car was broken into in the parking lot.Genuine Hotels.com guest review
"Affordable and comfortable"
The room's accessories were outdated but clean and the beds were comfortable (which had 4 star linens and pillows). The bathrooms were clean. This hotel is very affordable and has alot of extras. Fridge, microwave in room, breakfast included. The service wasnt great (at check out). One of two keys didnt work and on day of check out both keys were in- […] active before check out, this was very annoying and seems to be a regular occurrance based on other reviews. Over all it is a good choice for stay. Read moreGenuine Hotels.com guest review
"Spacious, clean room"
Overall, pleased with the spacious, clean room and amenities. Bed was very comfortable, with a variety of pillows. One TV for both bed and sitting area isn't practical if different bed times. Sink separate from toilet area and glasses for sink area at bar. Breakfast was outstanding.Genuine Hotels.com guest review
We aren't fans of noisy heaters under the window. When the curtains are closed, the heat goes straight between them and the window unless we tuck the curtain bottoms onto the sill, where they don't always stay. Also, the noise from the fan is very annoying, so we turn it off at night and in the morning the room was pretty cold - end of December. We […] like the small size of the Inn; it's convenient and great value for the price. Read moreGenuine Expedia guest review
Very clean and a lot of room for the money. We would stay here again.Genuine Hotels.com guest review
Thanks!!! Really appreciated the room, service and breakfast.Genuine Hotels.com guest review
Clean, quiet, affordable. Great breakfast (included in the price). Beds are very comfortable. Good central locationGenuine Expedia guest review
"would stay again"
older hotel but clean and lots of comfort. staff is great!!! need to fix machines in workout roomGenuine Expedia guest review
"Satisfied our needs."
Great hotel, clean and a good buffet for breakfast. Comfy bed too. My one complaint is that when your neighbor lets their door shut by itself, it makes a big loud bang that wakes you up.Genuine Hotels.com guest review
"A very acceptable business hotel"
Clean and convenient. Nice enough breakfast and acceptable WiFi. This hotel won't impress you with style but it doesn't feel dated either. The warm cookies in the evening are nice if you manage to get some. A handful of nice restaurants are within walking distance if weather permits. The mall is close by if that is your thing. Otherwise the area is […] just suburbia. Read moreGenuine Hotels.com guest review
great customer service from staff very helpfulGenuine Hotels.com guest review
"close to my appointment"
It was a nice Hotel, priced right and closed to my morning appointment. I will use this Hotel again.Genuine Hotels.com guest review
"Hotel Hospitality Evaluations of Services"
Positive Items: • Breakfast Dining Area: A diverse selection of hot and cold breakfast items were provided to the guests. • Guest’s Rooms: (Note-These comments do not apply to all rooms) The room and bathroom were laid out, and amenities, were adequate. • Business Center: The business center was easily located and accessible. Negative Items: • Front […] Desk – When the front reception desk attendant is not present, the guest has to vocally call out for assistants. • Breakfast Dining Area: The serving containers/trays were not attended to in an efficient manor. Several guest requested from the kitchen staff to refurbish the serving food and beverage when the containers/trays were empty during the breakfast service. Sanitation –The kitchen staff should follow the proper sanitation procedures while cleaning the surfaces, and tabletops in a kitchen and dining room environment. • Guest’s Rooms: (Note-These comments do not apply to all rooms) The room lamps switches were located near their bulb sockets under the lampshade. Normally the on and off switches are located at the base of the lamp for easier access. There were no conveniently located receptacles for personal use near the desk. The lamps near and on the desk were using the only receptacle outlet under the desk; which provides no receptacle for personal use. The television, television’s elevation and remote control functions were inadequate. Read moreGenuine Hotels.com guest review
"Great hotel for a get away."
I have stayed here several times and it is always clean, comfortable, friendly staff, and a great breakfast.Genuine Expedia guest review
"Clean and Well Kept."
Very clean and well kept Hotel. Close to Washington Square for shopping. Have stayed here numerous times and always enjoyed our stay.Genuine Expedia guest review
"Easy access and convenient"
It is an older Hotel but well maintained. Good price point for the accomodations. It is close to highways and many good restaurants within walking distance. Rooms are dated but very comfortable. I did not need to ask many questions of the staff and they were quick and friendly to help on the few things I did ask I will choose to stay there again in […] the future. Read moreGenuine Hotels.com guest review
"close to the mall"
avery comfortable and good serviceGenuine Hotels.com guest review
"A Pleasant Place"
The staff could not have been more helpful and pleasant. The room was well appointed, clean, and not subject to the noise of other rooms. Every time I had a question, staff magically appeared to ask how they could help. To top it off the price was reasonable. It's only a block from the freeway which is only a couple of exits off of I-5, the major corridor […] for California, Oregon, and Washington State. I'm from Las Vegas so I'm a hard sell. This was a good pick. Read moreGenuine Hotels.com guest review
"Clean and friendly"
The ladies at the front desk are wonderful and our room was very clean and comfortable. The breakfast bar covers a wide variety of items to choose from. We will use this hotel again next time we are in town.Genuine Expedia guest review
my stay was excellent from start to finish!Genuine Hotels.com guest review
"Very clean and classy. Totally worth the price"
One of the best hotels we stayed in. The hotel was clean and the staff was nice. Parking is free and the rooms are specious. I totally recommend itGenuine Expedia guest review
Clean, very comfortable bed, nice size rooms. Breakfast included, but if you get down there a half hour before the end-time, there's not much left and they don't seem to want to put out more food.Genuine Hotels.com guest review
"Good hotel for a family"
Good breakfast with quick and efficient staff keeping supplies filled throughout the breakfast time. Good hotel for families not wanting to spend a fortune on a hotel room.Genuine Expedia guest review
"Best fix this one up!"
Hotel is dark and dingy. In need of updating. Beds were old and carpeting is dreadful.Genuine Expedia guest review
"Great visit to Tigard"
We were happy. The stay was pretty comfortable. The only negative thing I have to say is I think the people at the frobt desk need some customer service skills. They aren't rude, however just don't make you feel very welcome.Genuine Hotels.com guest review
"Great quality for the price"
The suite was an excellent value, as reasonably priced as any other hotels in the area and very large. The free breakfast selection was very nice including hot items like omelets and sausage along with a variety of healthier cold options. The swimming pool and hot tub were open all day which was great for me after a long day of fitness training. The […] staff was very friendly and helpful. The main negatives for me were: (1) the wallpaper in the shower was peeling up from the tile at eye level. Not very attractive. (2) The hotel had made a decision to use soap and shampoo+conditioner dispenser in the shower as an environmental consideration. While I appreciate that, the dispenser was slow to dispense and I really needed a separate conditioner. They made it available at the front desk, but finding this out after I was already stripped for the shower was not convenient. Read moreGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )