"Older but functional"
The Phoenix in Tigard is a work-horse of a hotel. The lot is full. Past events in its meeting room have been great. It is old and somewhat run down. Age is just that. The place is very clean and quiet, yet those who travel frequently to other mid-range chains would find this a step down. Location is its key benefit.Genuine Hotels.com guest review
"Great location & Pet friendly"
This hotel is situated right next to Washington Square and freeway entrance.The most convenient place for us. But, the room we got had no window views. There was a solid concrete wall two feet away. It was depressing and disappointing.Genuine Expedia guest review
"Overnight stay for shopping"
Very nice and comfortable hotel for the price. Would stay here again.Genuine Hotels.com guest review
"A solid value!"
Super clean and quiet. The gal at front desk was sweet but uninformed in simple 'room accommodation' matters . The hair dryer in my room didn't work but they had no spare to loan so I had to drive to nearby target to buy one. She didn't know why the fireplace wasn't working, and maintenance guy was gone for the evening even tho they were at full capacity […] on a Friday night. That seemed very odd to me. Read moreGenuine Expedia guest review
"Weekend of Playoffs"
We stayed at the Inn for a football playoff and knew check-in was at 4pm. We arrived in Tigard early and stopped to see where the inn was located. The clerk told us the room was ready but to check in early, it would cost $30.00. So we left and returned later. The room was adequate and clean but we were disappointed that housekeeping opened our door […] early the next morning without knocking first. The buffet was minimal but adequate. Nothing special, but staff in there was very nice. We had 3 small children staying the room directly above us who ran, jumped and slammed doors all night. You could hear it in the halls and we were unable to relax at all in excess of 5 minute increments. We watched the ducks game but felt like we were in a thunder storm. I rec. that families with lots of small children be placed on lower floors. Lastly, there was no ice machine on the 2nd floor and the two ice machines on the main floor were ancient and not working. One didn't work at all and the other dropped 2 x 3 or 4 inch slabs rather than cubes. Read moreGenuine Expedia guest review
great value for the priceGenuine Hotels.com guest review
"Comfy cozy stay"
This hotel is a fantastic deal, with suite-style rooms, a full breakfast and ultra comfy beds. The staff is friendly & helpful and it is well-maintained. While the location is usually not perfect for us, it is easy to get to and fairly centrally located. The only down-side to this stay was the jets were not working in the hot tub, which is hardly a […] huge problem. Read moreGenuine Hotels.com guest review
"Better than expected"
I wasn't sure how this hotel was going to be due to rating & price, but it was better than expected. The rooms were very spacious and nice, clean & comfortable! Less than 5 minutes from my work seminar so I was happy with the location too!Genuine Hotels.com guest review
Not so clean.Genuine Hotels.com guest review
"Close to Washington Square"
Nice hotel, friendly staff. Stay here all the time.Genuine Hotels.com guest review
The location was was pretty good for access just not all that quiet. Rooms were big and pretty well kept. Bfast buffet was ok. Then there were the smells, hallways smelled terribly of smoke and the stair case had some sort of odor masked trying to cover it which made things worse. Rooms were pretty well kept from the smells but had slight residual. […] As said before rooms were pretty good but the HVAC unit ran almost non stop and was hard to keep the room from getting too hot or cold. Therefore we went with warm and the window open. Read moreGenuine Hotels.com guest review
"Great for shopping trip with BFF"
Planned a girl's weekend to shop and dine - this hotel is centrally located and was the perfect end note to our days. The breakfast in the morning was a great surprise, very hearty and tasty. The hot tub was not in service during our stay, that was the only negative. Will definitely stay here again!Genuine Hotels.com guest review
The breakfast was excellent! Room was comfortable and an attempt has been made to update the decor but it's still got an early 90's feel. We will definitely stay again if we are in the area.Genuine Hotels.com guest review
"Spacious and Convienent"
I appreciated the size of the room for a family of four. The beds were extremely comfortable with excellent comforters and sheets. The hotel was very quiet, safe, and located close to restaurants and shopping. We were disappointed that the hot tub wasn't working and the staff weren't overly friendly or welcoming, but the comfort, privacy, and cleanliness […] made up for it. Read moreGenuine Hotels.com guest review
"Across the street from Washington Square"
We love this hotel with quick, easy freeway and mall access. We have stayed here for many years when we are visiting family or staying over after a football game and it is as clean and wonderful now as it was when we started staying here. The staff is knowledgeable and efficient and some members have worked here for many years, as happy to be here as […] we are. Some Phoenix Inns are a little loud or they leak light from the hall into the room but this is one of the quiet, dark ones, perfect for a good night's sleep. Micro and fridge in every room. The neighborhood is safe. The breakfast room is large and airy, with cereals, toast, juice, fruit, waffles, pancakes, and breakfast burritos. Read moreGenuine Expedia guest review
Response by Phoenix Inn Tigard Thank you for your great review! We take pride in our hotel, and are so glad you have enjoyed staying with us. We believe customer service is a very important part of a great stay, so we love that you found our staff to be up to your expectations. Thank you again for your kind words, and we hope to see you again, soon!
Comfort bed and soft towels, just a little humming noise from the bath room fan that couldn't find way to get rid off.Genuine Hotels.com guest review
Friendly staff, clean room, good breakfast and convenient to local shopping mall.Genuine Hotels.com guest review
"Don't use the hot tub"
If I was just going to rate the hotel on the room only, this hotel would get my best reviews. The room was comfortable with some of the best beds I've slept on in a while. However, there was no view unless you liked condos and parking lots. When I went down to take a hot tub I was very disappointed. None of the jets were working so it was like taking […] a bath with strangers. The jets might have helped cover up how dirty it was. I've seen stained tubs before but this one had floating dirt in it. I had to take a long shower when I got back to my room. When I asked the front desk about it ,she said she couldn't do anything about it because it was a Saturday and she couldn't call anyone on the weekend. I also don't recommend coming late to the breakfast. we got there with about ten minutes to go and almost everything was gone and the attendant was trying to take that away before we could get to it. If you want a comfortable bed, this is the place but don't expect much else. Read moreGenuine Hotels.com guest review
"Good value for business travel"
I have been staying here for over 5 years. The place is quiet, clean, comfortable and convenient to restaurants and won't break the bank. The rooms are also large and have all the amenities one could want (fridge, coffee, couch, desk, etc) The morning breakfast is good (love fresh waffles) and the Wi-Fi usually works pretty well and with decent speed. […] I am only giving the hotel condition a 3 this time because the wallpaper above the shower was beginning to peel and grow mildew. I had not seen this before. Read moreGenuine Hotels.com guest review
the Phoenix Inn Tigard was a clean place when we stayed for a night, we were there to visit family so we werent in the room a lot but it was good for the time we were.The breakfast in the morning left a lot to be desired.Genuine Hotels.com guest review
"housekeeping is a very definite plus at this hotel"
whatever we asked for came to a satisfactory concluslionGenuine Expedia guest review
2 flat-screen TV, microwave, and refrigerators. Clean. Great breakfast buffet. Good for short-term business stay. Close to mall.Genuine Expedia guest review
"Proximity to I5 and Washington Square"
Had been visiting Portland for almost ten times in past few years, and I am staying in this Phoenix Inn for every single time. It is right next to Washington Square and an I-5 exit. Convienent for me to reach my business partner when I come for work in the past few times, and going to downtown and woodburn for sightseeing on this occasion. However, […] I have to point out that the odor of rooms really makes me hesitate if the room is really clean. Read moreGenuine Hotels.com guest review
This hotel was very clean and comfortable. They do a nice job in cutting costs with little things without cutting comfort. I found the price to be very affordable and yet the quality was everybit as good as major business class chains. The beds had comfy pillow tops, the rooms were large and airy and the continental breakfast is much more than the average […] muffin and juice. They had eggs, biscuits, gravy and fresh waffles. I would definately stay here again. Read moreGenuine Hotels.com guest review
"Spacious rooms with kitchenette and office area!"
Very nice rooms, very impressive for the price-instead of staying at the airport and paying more for less I stayed closer to my destination and got a better room, a better hotel tax rate in Tigard, and was much happier and had more money left in my pocket. They serve breakfast for longer than most hotels, some of which shut down at 9 but here it goes […] to 10...I didn't eat though so can't say how good it was Bathrooms are not as modern or convenient as some, ask for extra towels cause they don't give you much, but the rest of the room beats everything in the 100-200 dollar price range that I have seen in the area Read moreGenuine Expedia guest review
"Nice Place To Stay"
Best stay over our week trip. Clean room. Easy accessGenuine Expedia guest review
The hotel staff was friendly and helpful - breakfast in the morning was excellent. The only thing that kinda ruined the stay was that the TV only worked on about 4 or 5 channels, then others would just freeze on the picture and the sound would continue. The good news is that we didn't really care much about the TV, but it's always a nice distraction. […] :) Read moreGenuine Hotels.com guest review
"Convenient to Washington Square"
The room was clean and the hotel was quiet. My only concerns were the exercise room was very small and did not have a treadmill and there was no guide to television channels. Otherwise, this was a nice stay.Genuine Expedia guest review
Wanted to see Portland and this is close by and a good price.Genuine Expedia guest review
"Close to shopping center."
It is close to the shopping center but very old building. The room is not as good as it looks on pictures.Genuine Hotels.com guest review
"Not the right room"
I was given a smoking room. I had reserved a non smoking room. Other than than that it was good.Genuine Hotels.com guest review
The room was very nice and clean. The bed was very comfortable. It was close to a mall and restaurants. Definitely would stay there again.Genuine Hotels.com guest review
"very comfy, after dealing with med. issues and Dr."
nice, comfy stay. Clean and friendly. wish I could have taken a bath but, the tub was stained.Genuine Expedia guest review
Nice Hotel, cozie, close to shopping Mall and restaurantsGenuine Expedia guest review
"Best hotel room for reasonable price"
I wish we had more time to spend in the room. It was awesome!Genuine Hotels.com guest review
"Not the best"
First of all, when we booked the hotel, we indicated one adult, two children. There was one bed in the room. They did give us a rollaway bed. Then, the TV had just 9 channels, two of them promo channels. We asked, and the person at the desk said she'd get a maintenance person to look at it. Never heard another word, and never got more channels. Then, […] as I was leaving, I saw a mouse running around the halls. Not so great of an experience, all the way around. Read moreGenuine Expedia guest review
"OK. Out of the way, but close to the Mall."
Not much to say; traveled to Beaverton to visit 92 year old Uncle and spent the night.Genuine Expedia guest review
"Perfect fit for our needs"
We have stayed at the Phoenix Inn numerous times, and consistently prefer to stay there over other options. The rooms are clean and comfortable, check in/out is easy and breakfast is great. Pet policy is great -- one-time fee for the stay rather than dinging us per night. I think rates are very reasonable.Genuine Hotels.com guest review
"Great with exception."
The hotel was great with the exception of the HVAC in our room. The HVAC seemed to have a mind of it's own and would not run to expectation. It would get really warm before tuning on then it never seemed to really cool the room down before turning off. We wanted the fan to continue to run but it would not stay on.Genuine Expedia guest review
I stay in a lot of hotels...I thought a King Suite...meant a King-sized bed. This was not quite as big as a queen, so I think it may have been a double. I think that is a little bit deceptive. The hotel is older and needs remodeling. My only other complaint was that the soap dispenser in the shower had no soap. It's a small thing, but I hate those automatic […] soap dispensers anyway and didn't feel like getting out of the shower, out of the bathroom to the sink to grab the bar of soap. The housekeeping staff should be checking that with each cleaning of the room. Read moreGenuine Hotels.com guest review
"Charge $30 for early check in"
Had to fight to get them to allow us a 2 hour early check-in at 2:00pm in the afternoon. They indicated that they would do their best to have a room ready by then but would be assessing at $30 charge. I cant imagine that they clean all the rooms in the hotel only 2 hours before check-in??? Got ready for a wedding at the way side rest instead... didnt […] check in until midnight... no discounts for the unused hours in the room. Breakfast the next morning was fair, the person attending the food was very attentive. Read moreGenuine Hotels.com guest review
"Nice and clean hotel close to shopping"
Friendly staff, good breakfast, close to shopping. Enjoyed our stay....Genuine Expedia guest review
"Had a nice time, very comfortable"
I was greeted very warmly from hotel staff. Questions were answered, very politely,Genuine Expedia guest review
"Central to area - good shopping nearby"
Had 4 TV stations, not including Spanish TV; no cable at ALL! Don't be late for breakfast - closes up @ 10 am sharp! View outside window of dumpster and sidewalk didn't allow for any privacy & so keeping curtains closed only darkened an already poorly lit room. Difficult to work there because of it although there was ample desk space & comfortable sofa […] & coffee table; bath towels too small - needed 2 for one person, although I'm tiny. Check out is @ 10 am -same time breakfast is over - so work out own logistics beforehand if on different time zone as I was. Read moreGenuine Expedia guest review
Nice hotel. Staff friendly.Genuine Hotels.com guest review
"Very quiet location"
Aside from the lawn mower I heard in the morning it was extremely quiet considering all the auto traffic in the area. The hotel just happened to be located blocks away from some friends I was visiting and was perfect for me. I usually don't stay in hotels this expensive but it was worth it and they upgraded me which was a nice touch. I really didn't […] hang around there much or try the breakfast but anything you need is close by and I was able to ride my bike to get around the area but only because I was staying on the side streets. The bed was awesome too. Read moreGenuine Hotels.com guest review
"We will stay again."
We found the room to be very comfortable. My husband and I both slept very well. The breakfast was better than just basic and we enjoyed it two of the the mornings we were there.Genuine Hotels.com guest review
It is a great hotel. It is comfortable, convenient location there is a big Mall a block away. Breakfast is fairly complete.Genuine Hotels.com guest review
You should be a 5 star placeGenuine Hotels.com guest review
"What's not to luv about The Phoenix Inn?"
EVERYTHING about our 2 night stay was PERFECT! The bed was sumptuous. For security purposes we prefer access to the rooms thru a lobby so this was ideal. My husband loved the cookies. We are now considering this our home away from home.Genuine Hotels.com guest review
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