All hotels in Tigard, Oregon, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here9575 Sw Locust St, Tigard, OR, 97223, United States of America, ‏‎855-239-9478
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4.2 / 5Excellent

Score breakdown (from 427 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.2
  • Comfort
    4.3
  • Condition
    4.0
  • Neighborhood
    4.3
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Everything is great , except the towel is got dark spot.
Genuine Expedia guest review
Other trip Jun 9, 2014
p&p
US
4.0 / 5Excellent
"Nice location for shopping"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Close to a major mall, easy access to highways for traveling north or south, nicer breakfast than the standard continental breakfast in most hotels, and while the hotel could probably use some updating..it was always clean and everyone was friendly. Would definitely stay here again when visiting Portland.
Genuine Hotels.com guest review
3 night family trip May 26, 2014
Tim S.
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staff is friendly and helpful. Suites are very comfortable, even the pillows. Good value.
Genuine Expedia guest review
Other trip May 26, 2014
A Traveler
US
5.0 / 5Outstanding
"Perfect hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Price is cheap, but the service quality is pretty good. Room is clean, continental breakfast is nice, they have one employee who's in charge of that. If possible, I'll choose it again.
Genuine Expedia guest review
Other trip May 25, 2014
George
US
3.0 / 5Good
"Near very large mall"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Nice and enjoyable
Genuine Hotels.com guest review
3 night family trip May 16, 2014
Abdalla
US
4.0 / 5Excellent
"Really Good Overall Experience"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
I enjoyed my two night at this location. The staff was friendly, the room was incredibly clean (surprisingly clean actually), and the amenities were nice. I will definitely stay here again the next time I'm in Tigard.
Genuine Hotels.com guest review
2 night business trip May 20, 2014
A Traveler
US
2.0 / 5Fair
"Shop Worn - Not Clean"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
The hotel common areas and our room specifically smelled of a very very heavy perfume cover-up cleaner. I am not a person sensitive to smells but the odor in our room and in the the common areas gave my wife and I headaches. The spa in the pool area was only partially functioning, dirty and stained. The hotel staff said they were aware of the problem and management was debating on whether to do anything about it. The towels in the pool area were about the size of large washcloths and the used towels were not removed from the pool area and were lying all over the chairs and tables. I would not recommend this hotel at any price.
Genuine Expedia guest review
Other trip May 15, 2014
A Traveler
US
3.0 / 5Good
"Location ideal for medical surgery facility."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
The office staff was very helpful in producing a map that eliminated the need to travel on freeways to get where we wanted to go. The warm chocolate cookies were a nice touch. Within walking distance of two restaurants which was convenient. Quiet location.
Genuine Expedia guest review
Other trip May 13, 2014
A Traveler
US
3.0 / 5Good
"Close to where I was traveling"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Older motel kept up ok, Good for an overnite stay
Genuine Expedia guest review
Other trip May 7, 2014
George
US
5.0 / 5Outstanding
"worked well for our family"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Quick weekend getaway to Portland and stayed here near grandpa's house. Location was pretty good, google maps had no problem finding the location. Parking fills up at night but they have a back parking lot, just a little more walking. The pool was nice, clean. Cookies provided in the lobby in the afternoon...love hotels that do that! Check-in was quick and easy, especially helpful as we didn't get in until 11:30pm. Front desk staff were friendly and knowledgable. Breakfast that was provided as prett good, better than average for sure but not top of the line, hey it's free, can't complain too much! Enjoyed the stay, would stay here again.
Genuine Hotels.com guest review
2 night trip May 2, 2014
Trenton
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Nice
Genuine Hotels.com guest review
1 night trip Apr 25, 2014
A Traveler
US
4.0 / 5Excellent
"Nice place, nice staff"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Vey nice room with enough space that my family of four did not feel crowded. Clean comfortable rooms with a reasonable price and good breakfast to boot.
Genuine Expedia guest review
Other trip Apr 29, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel, easy to find, close to resturants"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Stayed for 3 days, everything was great. Breakfast were very good
Genuine Expedia guest review
Other trip Apr 28, 2014
Darlene
US
4.0 / 5Excellent
"Convenient location. Nice hotel for great price"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Pillows could use replacement for firmer comfort, but overall great hotel with great breakfast to include with your stay.
Genuine Expedia guest review
Other trip Apr 27, 2014
A Traveler
US
4.0 / 5Excellent
"It was well worth the money"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Got a good deal on this hotel through expedia, which was around 30% off. Stayed one night and had a comfortable sleep, the staff was helpful, and my room was seemingly clean. It was just perfect. Wish the shower curtain was cleaned a little more though.
Genuine Expedia guest review
Other trip Apr 26, 2014
A Traveler
US
5.0 / 5Outstanding
"Perfect Location!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
There's a reason we stay at the Tigard Phoenix Inn every time we go to Portland. It's perfectly situated, priced right, clean, friendly, accommodating, and the breakfast isn't all that bad either! If it has a negative, at least for us, their gym is nothing more than a closet addendum to the pool, but we worked around that! I highly recommend this hotel!
Genuine Hotels.com guest review
5 night trip Apr 11, 2014
Mark Abrahams
US
4.0 / 5Excellent
"Convenient and quiet"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We were in town for a family memorial service. This hotel was close to our destination and provided the privacy and quiet we were looking for. The room was clean and comfortable. We will stay here again when we come to visit.
Genuine Expedia guest review
Other trip Apr 22, 2014
sharon
US
5.0 / 5Outstanding
"Great spot!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a very nice time. The staff was very attentive and kind. The hotel was clean and the breakfast was excellent.
Genuine Hotels.com guest review
5 night trip Apr 15, 2014
D. Hooper
US
4.0 / 5Excellent
"We like the price and location of this hotel."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We like to come to Portland and shop and get away. When we do we like to stay at the Phoenix inn. The beds are comfortable the pool is refreshing and the breakfast is good.
Genuine Expedia guest review
Other trip Apr 20, 2014
Wyatt
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Very comfortable room and the breakfast was good. The desk staff were very professional to a fault; they needed to be more friendly.
Genuine Expedia guest review
Other trip Apr 19, 2014
A Traveler
US
5.0 / 5Outstanding
"great room and location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Always have loved pheonix, the king bed was so comfortable and its nice having a divider between bed and living roomt. Awesome location, this one is close to washington square mall. Theres a heated pool and hot tub which were nice except the jets in hot tub werent working for both nights but still very relaxing. Decent continental brkfst...decent coffee cus ive had much worse staying other places. Overall great stay
Genuine Hotels.com guest review
2 night business trip Apr 14, 2014
jessica
US
4.0 / 5Excellent
"convenient location for what we needed"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Nice sized rooms. Pretty clean. Breakfast ok. Hot tub dirty.
Genuine Hotels.com guest review
1 night business trip Apr 4, 2014
Softball Momma
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
nice, clean room
Genuine Hotels.com guest review
2 night business trip Mar 28, 2014
Mark
US
1.0 / 5Poor
"Not What We Expected."
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    3.0
Normally I don't complain about a room because not much bothers me, but this place was gross. We picked this hotel because we knew we wanted an indoor pool and hot tub for us and the kids...it turned out to be disgusting, dirty and cold!! After a long day we wanted to come relax in the hot tub and it was so filthy on the bottom and the water was like a cold bath. We wanted ice and none of the machines worked on any floor. Also there was a ton of ants in the bathroom, it was so gross! When we checked out we told the front desk about all three things and all they said was they were waiting for maintenance on the pool and nothing else about the ice or ants, no sorry, no nothing. We definitely will not be back to this hotel.
Genuine Hotels.com guest review
2 night trip Mar 28, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice hotel near Washington Square Mall"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Clean rooms, very convenient to shopping and arterial roads to easily get to other parts of Portland. They have a wonderful choice of foods for breakfast--hot or cold, depending on what you want.
Genuine Expedia guest review
Other trip Apr 3, 2014
Nan
US
4.0 / 5Excellent
"Location, Location, Location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Excellent location. Right next to a big mall. Not far from the highway(s) & Costco. Carpets looks like they were just replaced. Breakfast was convenient but nothing really special. The room could use more towel racks. Had to be creative on where to hang the towels. Overall was a good stay.
Genuine Hotels.com guest review
3 night family trip Mar 27, 2014
Betty
US
2.0 / 5Fair
"Loud Neighbors"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    4.0
  • Neighborhood
    4.0
Hotel would have been great had it not been for the loud guests in the room above. Sounded like a mix of kids and adults running, jumping off the bed, etc. Continued most of the night. So loud there was no way to sleep through it. I called the front desk, they responded once with a visit to the room but the noise continued and front desk wouldn't follow up.
Genuine Hotels.com guest review
2 night business trip Mar 21, 2014
JB Jollie
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    4.0
Soap dispenser in shower fell off in the middle of the night and wallpaper coming off the wall above the shower. But bed amd pillows were very comfy.
Genuine Hotels.com guest review
1 night trip Mar 21, 2014
Eric
US
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    5.0
While I know they are in the process of renovating, the rooms smelled so badly of cigarette smoke that it was intolerable.
Genuine Hotels.com guest review
1 night business trip Mar 24, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice staff. The room was really big and comfortable. I would go again.
Genuine Hotels.com guest review
1 night trip Mar 19, 2014
A Traveler
US
3.0 / 5Good
"Lack of information ????"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    1.0
  • Neighborhood
    4.0
Wish I would have been told the HOT TUB was not working ????? Did not like the 4 pm check in time ???????
Genuine Hotels.com guest review
1 night trip Mar 16, 2014
Really Sad
US
3.0 / 5Good
"Great Customer Service"
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    4.0
The people who staff this hotel are just amazing. They work hard to make you feel like home. The hotel could use some deep cleaning and upgrading. The hot tub was not working and the floor of the pool looked filthy. The bathtub in the room was stained and did not look inviting. The free breakfast was very uninteresting. Without the great staff, I would stay someplace else.
Genuine Hotels.com guest review
2 night business trip Mar 18, 2014
A Traveler
US
5.0 / 5Outstanding
"Definite Do Again!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everything about our stay was great. It was easy to find off the highway, the accommodations were perfect, staff helpful and friendly, lots of parking. We stayed for three nights. Soon after we got to our room, we realized we would need a roll-away for our daughter. I called the front desk and within a few minutes we had the roll-away and extra towels brought to us. The complimentary breakfast was great, too, with a wide selection of items to choose from: yogurt and cereal, omelets, pancakes and sausauge, pastries, make your own waffle... We left knowing we would be back next time we took a trip to Oregon.
Genuine Expedia guest review
Other trip Mar 20, 2014
Bowsgirl
US
3.0 / 5Good
"hotel review"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
my stay was fine...only one bar of soap for two people for three days seemed a bit thrifty...breakfast was fine...the fellow taking care of the breakfast was most accommodating.
Genuine Hotels.com guest review
2 night trip Mar 12, 2014
A Traveler
US
5.0 / 5Outstanding
"My favorite kind of hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is a such a comfortable motel in a convenient location. It is well-managed and attractive and feels safe and familiar. Our room was pleasant and well maintained. The breakfast was in a spacious room with surprisingly hot tasty scrambled eggs. We go to Portland regularly and this Phoenix Inn will now be our first choice.
Genuine Hotels.com guest review
1 night trip Mar 8, 2014
A Traveler
US
4.0 / 5Excellent
"Decent hotel - aging but still good"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Not perfect but actually very nice for a pet friendly hotel. Short distance to downtown Portland. Staff was very nice and helpful. They automatically upgraded our room to a large king with couch, coffee table, sink/fridge/bar. Pet friendly - only $25 per stay. Lulu loves this hotel.
Genuine Expedia guest review
Other trip Mar 10, 2014
A Traveler
US
5.0 / 5Outstanding
"Great & Quiet"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The location was close to shopping and on a side street so it wasn't busy. Very quiet and spacious room.
Genuine Hotels.com guest review
1 night trip Mar 7, 2014
Sharon
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was a first class room without a first class price.
Genuine Hotels.com guest review
2 night trip Feb 21, 2014
A Traveler
US
5.0 / 5Outstanding
"Phoenix Inn Rocks It"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The guy in the breakfast room - Jacob was the nicest, most helpful when I needed something.Heather at the front was so nice.
Genuine Hotels.com guest review
3 night trip Feb 14, 2014
A Traveler
US
4.0 / 5Excellent
"Good hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
We went to Portland to visit friends and go to Washington Square Mall. This hotel is right down the street from the mall- you could walk to it if you wanted. Complimentary Breakfast was good. They have eggs, sausage, biscuits and gravy, cereal, bagels, juice, coffee.
Genuine Hotels.com guest review
1 night trip Feb 16, 2014
Adam
US
5.0 / 5Outstanding
"Nice Hotel Close to Mall"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nice place to stay with a reasonable rate. Nice selection at the free breakfast and it stayed open until 10 AM.
Genuine Expedia guest review
Other trip Feb 19, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
great location very clean rooms breakfast very good
Genuine Hotels.com guest review
1 night trip Feb 6, 2014
barb marchese
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
A very nice hotel in a great location, convenient to the freeway, Washington Square, and many restaraunts. The breakfast was an unexpected treat, and the service was excellent. I would have liked better lighting in the room, expecially over the sink but overall this is a great hotel.
Genuine Hotels.com guest review
1 night business trip Jan 29, 2014
A Traveler
US
4.0 / 5Excellent
"Phoenix Inn Tigard"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The Inn was in a good location with convenient access to shopping and good restaurants. The Breakfast buffet was excellent featuring a very nice variety of choices. Hot items such as eggs, gravy for biscuits, and waffles rounded out the breakfast menu very nicely. The man in charge of stocking the buffet and keeping it clean was highly efficient and very nice. Overall our experience was very good.
Genuine Expedia guest review
Other trip Feb 1, 2014
Janet
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    3.0
Overpowering odor of air freshner in corridors and common areas was noted and became offensive over time. Happy to leave after 3 nights there but otherwise acceptable. Place is starting to get a "tired look" and probably needs some updating.
Genuine Hotels.com guest review
3 night trip Jan 23, 2014
Veronica
US
2.0 / 5Fair
"Usually a nice hotel"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
I asked in advance (a month) to have the same room as the month before or at least on the same side and level as my room. When I got there they did not have a room there the only room they had on that floor was on the other side of hotel (different view). The room smelled when I walked in so I mostly had the window open for my entire stay. The tub was completely chipped in several places, also missing some trim on sink. I have to say usually I completely enjoy this hotel. I really could not complain because I really wanted to stay on that floor, and it was the last room. But I was not happy this time.
Genuine Expedia guest review
Other trip Jan 22, 2014
Jeanna
US
4.0 / 5Excellent
"Location, scale: great. Breakfast: not good. IMO"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I love the layout of the rooms; which is a significant part of why we stay here. Very spacious, and vanity area is located outside of the toilet/shower room. This makes sharing a room as a family much easier. This hotel is pretty small, too, appealing in that you don't have to typically fight crowds at the pool, or at "breakfast." That said, the breakfast offerings here are quite limited, and I found nothing that I really wanted to eat. So, if the price makes it worth it for you minus breakfast, or if you are the type to eat carb city/anything/"fake" food, you'll be happy. If Embassy Suites (located very nearby, on adjacent side of Washington Square) has a pretty comparable price for the time period I'm visiting, I ALWAYS choose to stay there first. They have a great breakfast buffet, with REAL food. You can get actual whole eggs, not the pretending-to-be-eggs that are served at Phoenix Inn. I found myself going to Jamba Juice every single day this last visit just to get a fruit and veggie smoothie (for at least a little reassurance that I was getting some whole foods). I do feel a little bad criticizing the breakfast, but it's only because the attendant there is so wonderful. He tries really hard, and does a great job. He can't help it if the food offerings leave a lot to be desired!!
Genuine Expedia guest review
Other trip Jan 22, 2014
C
US
4.0 / 5Excellent
"Good to go where I need."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
nice
Genuine Expedia guest review
Other trip Jan 22, 2014
A Traveler
US
4.0 / 5Excellent
"Perfect for what we needed"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
We chose this hotel for its location. We stay at Phonex Inns for a reason...they know how to treat their customers! The hot breakfast buffet is stellar and the rooms are very nice. Thanks for another great experience!
Genuine Hotels.com guest review
1 night business trip Jan 18, 2014
Jason
US
4.0 / 5Excellent
"Phoenix Inn Tigard"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
We enjoyed our stay... Were sorry the hot tub wasn't working n very dissappointed with the poor/non existent wifi in the room as we had planned to use it! The hot breakfasts were very good and offered a different selection each of the 4 mornings we were there. The breakfast room steward was very efficient and kept everything well supplied and clean.
Genuine Hotels.com guest review
4 night business trip Jan 14, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews