All hotels in Olympia, Washington, United States of America
1 room, 2 adults
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415 Capitol Way N, Olympia, WA, 98501, United States of America, ‏‎855-239-9478
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4.3 / 5Excellent

Score breakdown (from 145 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.4
  • Comfort
    4.3
  • Condition
    4.3
  • Neighborhood
    4.3
5.0 / 5Outstanding
"Best hotel in downtown Oly"
Loved the room, the staff, and the location. No bathroom in the pool area, so bring a robe. We'll be back!
Genuine Expedia guest review
Other trip Nov 17, 2013
Rosy
US
5.0 / 5Outstanding
"Lovely Weekend in Olympia"
We spent two nights at the hotel. It is in a nice location, near good restaurants and the harbor but also not far from the old downtown area. We dined nearby and had wonderful meals. Our room was spacious and very comfortable. It was nice to have the small frig and coffee making capabilities but we also enjoyed being able to have Starbucks made to order coffee available in the restaurant/ bar area each morning. We found the staff to be friendly and helpful and I would recommend it highly.
Genuine Expedia guest review
Other trip Oct 22, 2013
A Traveler
US
1.0 / 5Poor
"The New Hilton in Olympia, WA"
This past weekend, our stay was negatively impacted by a bachelorette party and the hotel's total lack of management of the situation. We placed a noise complaint (constant door slamming, loud voices in hallway) at 5:00pm. During bedtime, the noise increased significantly and we called downstairs three times. Finally, the hotel staff ~2am enlisted security to remove the rude guests. The hotel's delayed response was unacceptable. They placed the entire floor's quality of stay at risk (disrupted sleep the entire night) and I demanded a ful refund from Expedia (which I received). Do not stay at this hotel in Olympia, WA.
Genuine Expedia guest review
Other trip Oct 21, 2013
A Traveler
US
5.0 / 5Outstanding
"Clean and Comfortable, Close to everything"
One night stay for a high school reunion. Nice room with comfortable bed, pillows and work area separate from sleeping area. Clean and well equipped. Easy, fast check in and friendly desk staff. Comfortable lobby.
Genuine Expedia guest review
Other trip Oct 20, 2013
A Traveler
US
5.0 / 5Outstanding
"Weekend retreat"
This hotel was clean and the staff was nice. The bar stayed open after hours just to serve us when we got in late. The surrounding area was very quiet and safe. A wonderful place for a weekend couple retreat.
Genuine Hotels.com guest review
1 night romance trip Oct 13, 2013
Retreat
US
4.0 / 5Excellent
Skip the salad the bar serves. Double Tree just bought this property. It is good now and it will probably get better.
Genuine Hotels.com guest review
1 night family trip Sep 18, 2013
A Traveler
US
5.0 / 5Outstanding
"Nice place by the harbor"
Room was large, clean and well-appointed. Only stayed one night, so we really didn't check out the amenities. Convenient to the harbor, a couple blocks away from most of the downtown stuff.
Genuine Expedia guest review
Other trip Sep 29, 2013
Steve
US
4.0 / 5Excellent
"nice hotel"
looks like the hotel will be changing to a hilton soon. it was nice enough (free breakfast and VERY large rooms), but did feel a bit outdated. the area is also a little sketchy.
Genuine Expedia guest review
Other trip Sep 18, 2013
laura
US
3.0 / 5Good
"Good venue for our American Conifer Society meting"
Rooms are comfortable and roomy. Heater was rather erratic....hard time maintaining even temperature. Eggs at breakfast dry and salty, but there were other things to eat.
Genuine Expedia guest review
Other trip Sep 17, 2013
A Traveler
US
4.0 / 5Excellent
"Great location and service, could use an upgrade"
As the title says, the location is great! There are lots of good food within easy walking distance, and the hotel is easy to get to. The service, both the hotel staff and the in-house bar staff were fantastic - Very pleasant and knowledgeable. That said, while the room was good sized (2 queen and a couch) they did feel a little dated. The beds could use an upgrade, and while they had HD tv's, the service was only standard def (maybe not a deal for some, but to guys on a golf holiday...). Still, I'd stay there again.
Genuine Hotels.com guest review
4 night trip Aug 18, 2013
A Traveler
US
4.0 / 5Excellent
"Nice place"
Older building but very nice renovation. Room was very clean and comfortable. Can walk to decent waterfront restaurants.
Genuine Expedia guest review
Other trip Aug 23, 2013
matt
US
4.0 / 5Excellent
"Best Place In Olympia"
Great Staff and Nice Place to stay even though the hotel is currently undergoing renovation. This did not impact our stay.
Genuine Expedia guest review
Other trip Aug 20, 2013
EJ
US
3.0 / 5Good
"Nice remodel but still working out issues"
The hotel has a fresh modern feel and decor. However the air conditioning was not working and the room was very hot. We were moved to a room which then had a view of a roof with a big machine unit just outside it. We asked to be moved again. The third room was fine. The wine bar downstairs also had issues. I was handed a glass of expensive lukewarm white wine, which I accepted with a glass of ice. It turns out the nice new refrigerated dispensing system was not working at all. The bar tender did not offer to reduce the bill. I think after the bugs are worked out this actually will be a very nice hotel.
Genuine Expedia guest review
Other trip Aug 11, 2013
LJ
US
5.0 / 5Outstanding
"Newly renovated"
It was great! The newly redone rooms are beautiful and the addition of a cocktail lounge is a plus! Location to Budd Inlet and marvelous restaurants make it the best stay in Olympia.
Genuine Hotels.com guest review
2 night trip Jul 31, 2013
A Traveler
US
5.0 / 5Outstanding
"Maid even turned in our I-pad and computer!"
Maid even turned in our I-pad and computer! Thanks SO much.
Genuine Expedia guest review
Other trip Jul 4, 2013
A Traveler
US
4.0 / 5Excellent
"close to water"
The staff went out of their way to be helpful. There is a great deal of construction going on, but it was never loud or inconvenient. Hard to believe that this is the nicest hotel in Olympia, but it met our needs for an overnight business trip.
Genuine Hotels.com guest review
1 night business trip Jun 10, 2013
Business traveler
US
4.0 / 5Excellent
"Very quiet, friendly staff."
The facility was undergoing renovation, but the room was clean and very quiet.
Genuine Expedia guest review
Other trip Jun 11, 2013
A Traveler
US
5.0 / 5Outstanding
"Great place for downtown convience."
Although there was construction going on the stay was pleasant and would recommend to others.
Genuine Expedia guest review
Other trip Jun 6, 2013
Joy
US
5.0 / 5Outstanding
Ideal location next to the marina and boardwalk.
Genuine Hotels.com guest review
2 night trip May 16, 2013
A Traveler
US
3.0 / 5Good
"Business Trip"
Room was outdated and not very clean. The employees were very professional.
Genuine Expedia guest review
Other trip May 7, 2013
A Traveler
US
2.0 / 5Fair
The hotel was fine with the exception of a fire alarm going off @ 2:30 in the morning. Getting a good night's sleep in a hotel is hard enough without being awakened by a fire alarm when the was no issue with smoke fire or otherwise. The fire truck arrived in about 5 minutes or so and after about 20 minutes reset the alarm. Don't get me wrong things happen and I have no complaint about being safe. What I do have an issue with is that no one at the hotel said anything to me about it. No apology, no asking if I was able to get back to sleep, no explanation....nothing. That is why I am rating overall and service so low. I feel that someone should have done something to address the issue.
Genuine Hotels.com guest review
2 night trip May 3, 2013
Roger
US
5.0 / 5Outstanding
"Best in Olympia WA"
Awesome hotel Service was excellent! Breakfast was good on Friday.
Genuine Hotels.com guest review
2 night business trip May 2, 2013
Linda B
US
4.0 / 5Excellent
"Nice place"
The hotel is nice and in a decent location. It is a little dated but it is clean so it's not bad overall it is a nice place.
Genuine Expedia guest review
Other trip Apr 20, 2013
A Traveler
US
5.0 / 5Outstanding
"Home away from home"
The room was very comfortable--perfect for our weekend getaway.
Genuine Expedia guest review
Other trip Apr 9, 2013
A Traveler
US
4.0 / 5Excellent
"Great location and spacious rooms"
Excellent location - right near the waterfront in downtown Olympia. I'd ask for rooms on the north end because our room on the south end faced downtown, and we could hear music playing in a nightclub until the wee hours. Either that or bring a fan or earplugs to drown out the noise. Lobby and continental breakfast were excellent. Room was spacious with fridge and micro. Staff friendly. We plan to stay there again.
Genuine Expedia guest review
Other trip Apr 2, 2013
Dr Dre
US
3.0 / 5Good
"If you want to be near downtown Olympia.."
Nice location near the market and waterfront. Great breakfast room.
Genuine Expedia guest review
Other trip Mar 30, 2013
A Traveler
US
4.0 / 5Excellent
"Great location in Downtown Olympia"
Just a quick overnighter with a good breakfast.
Genuine Hotels.com guest review
1 night trip Mar 8, 2013
A Traveler
US
4.0 / 5Excellent
"Friendly helpful steff"
The staff was very helpful and friendly. The indoor pool was a plus for the weather we encountered. It is also located conveniently next to a stop for the free shuttle to the capital campus.
Genuine Hotels.com guest review
1 night trip Feb 24, 2013
A Traveler
US
5.0 / 5Outstanding
"Great stay in Olympia"
Friendly staff, great location--great restaurants nearby. Would definitely stay there again!
Genuine Expedia guest review
Other trip Feb 24, 2013
Josie
US
4.0 / 5Excellent
"Solid offering in Olympia"
There's nothing terribly fancy about this place, but it's clean, comfortable and well-situated.
Genuine Hotels.com guest review
1 night trip with friends Jan 12, 2013
A Traveler
US
5.0 / 5Outstanding
"The best nights sleep"
Everyone was so polite and helpful. The room room was cozy and comfortable.
Genuine Hotels.com guest review
1 night trip Jan 5, 2013
Jennifer m
US
4.0 / 5Excellent
"Downtown shopping and restaurants"
Great for getting off the beaten track. Close to park and water. Small walk to local shops and eateries.
Genuine Hotels.com guest review
3 night romance trip Jan 1, 2013
Mary
US
5.0 / 5Outstanding
very nice and comfortable room. The room are huge with full desk and living area. Were there for business and it was very convenient to have the space and free wi-fi in the room
Genuine Hotels.com guest review
1 night trip Jan 2, 2013
A Traveler
US
4.0 / 5Excellent
"Passing through"
Wonderful staff very helpful. Clean comfortable room in a good location.
Genuine Hotels.com guest review
1 night trip Dec 29, 2012
Barry
US
2.0 / 5Fair
I was disappointed with what I got for the amount charged. The room was clean but had been "used and abused". The first night resulted in being brought wide away with a street brawl outside my window. The desk clerk advised there was a bar nearby and some of the people had overflowed into the street.
Genuine Hotels.com guest review
2 night trip Dec 14, 2012
Krack
US
4.0 / 5Excellent
"Good for area and price"
Good service, friendly front desk people, good size room, good breakfast selections, can walk to downtown easily, good views if it wasn't raining. No secondary locks in room door, that's why I gave it a FOUR overall.
Genuine Expedia guest review
Other trip Dec 17, 2012
Theater Couple
US
4.0 / 5Excellent
"good downtown location"
The hotel is nicely situated for downtown exploration, near shopping restaurants, and the Farmers' Market. Good breakfast buffet, nice rooms and friendly staff made for a pleasant stay.
Genuine Hotels.com guest review
2 night business trip Dec 6, 2012
Rainier
US
5.0 / 5Outstanding
Customer service was excellent. Nathan who checked us in was professional and courteous.
Genuine Hotels.com guest review
1 night business trip Nov 24, 2012
A Traveler
US
5.0 / 5Outstanding
"Good price, convenient location"
The Phoenix Inn Suites offers large rooms (yes, suites) with comfortable bedding and nice amenities - fridge, coffee and tea fixings that are NOT in the bathroom, a nice couch and work space area, and a large bench-type structure on which one can put one's luggage (much better than those flimsy metallic things). AC was not noisy. Staff were friendly and helpful. The morning breakfast fare was the usual coffee (good), juices, waffles, eggs, cereals, bagels, etc - certainly fine if you're not looking for anything unique. I liked the fact that the breakfast room was large so that tables were not on top of each other and that the television was not blaring (it was on closed-caption - not sure if that's always the case). Great location - near the waterfront and the downtown area. Room Tip: I just put a note on my online reservation for the 2nd floor, and got a room there.
Genuine Hotels.com guest review
1 night trip Nov 9, 2012
lindsayw739
US
4.0 / 5Excellent
"Good place to hang your hat."
Didn't care much for the shower head or the soap dispensers. But the king bed was great and our rooms were clean. Would stay again.
Genuine Hotels.com guest review
1 night trip Oct 13, 2012
Brandon
US
5.0 / 5Outstanding
"Best Inn ever!"
Not only did we received a free upgrade, they had us posted on Markie as the Guest of the Day.Wow... Loved the room and free morning breakfast. made the stay a joy! Most helpful staff around!
Genuine Expedia guest review
Other trip Oct 9, 2012
Dean
US
5.0 / 5Outstanding
Super helpful and friendly hotel staff, told us where the good hikes were, was full of good suggestions. The hotel is walking distance to downtown and the farmers market. It was clean and well-maintained.
Genuine Hotels.com guest review
Trip with friends Oct 1, 2012
Janie
US
4.0 / 5Excellent
"Perceival landing delight"
Great location and large breakfast buffet
Genuine Hotels.com guest review
Business trip Sep 28, 2012
Kari
US
3.0 / 5Good
"Nice stay"
Great location. Nice staff. Dirty elevator. Although rooms were designated smoking or non-smoking, the air still smelled of stale smoke. I don't know if that's because the air filtration is the same for all rooms or if it is residual smell from when it was a smoking room.
Genuine Expedia guest review
Other trip Sep 4, 2012
Bob
US
5.0 / 5Outstanding
"Good business hotel"
This is a very comfortable hotel. It's clean and inviting. The staff is friendly and helpful. The fact that it was a heartbeat away from my business location was perfect.
Genuine Expedia guest review
Other trip Sep 3, 2012
Beadlady
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Really good quality for the price"
Good location, market close by, good restaurant. good quality for the price
Genuine Expedia guest review
Other trip Apr 7, 2015
A Traveler
CA
4.0 / 5Excellent
"Good rate, close to where we were going!"
Registration was fast and the clerk was very friendly. Fresh baked cookie was a surprise. Got to the room and found everything in order. The only detracting things were: the people above us wore their shoes in the room and you could hear them walking across the floor. Someone had a dog in one of the rooms on our floor and it barked often during the day. On our return in the late evening we found there was no parking in the hotel lot. I asked the clerk about metered street parking and was told it was free until Monday morning. We stopped in the bar for a drink and were pleasantly surprised by the friendlyness of the bartender. Slept well, very comfortable king bed. All in all we had a wonderful stay.
Genuine Expedia guest review
Other trip Oct 20, 2014
Murray
CA
4.0 / 5Excellent
All was well except that the breakfast was definitely not worth the price. As you are aware free breakfasts are becoming usual and we had been on the road enjoying that perk. Now, I understand paying for the meal but we had freebies that were better. if you are going to charge, the meal must be better than the freebies. On the other hand, the cookies on check-in were a lovely touch.
Genuine Hotels.com guest review
1 night trip Jul 26, 2014
Kathy
CA
4.0 / 5Excellent
"Clean and Convenient"
Very warm welcome by staff and walking distance to park and restaurants etc.
Genuine Expedia guest review
Other trip Jun 29, 2014
Bryan
CA
5.0 / 5Outstanding
"Nice hotel close to waterfront"
Very nice hotel. Pleasant stay. Big room with extra living room area. Friendly staff. Good breakfast.
Genuine Expedia guest review
Other trip Oct 20, 2013
corne
CA
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