"convenient to North Park and SMU"
Really liked the room layout. Only negative at all was that the front desk was understaffed at the time of check-in, so I had to wait a good bit longer than most hotels .... and that is a relatively minor glitch ... I don't believe that was their usual staffing level.Genuine Hotels.com guest review
"Would Highly Recommend"
Everything was wonderful. It felt more as though I was staying in an apartment, and not a hotel room. I would highly recommend this hotel to others. Just be aware that there is a $10/night fee for parking. I didn't realize this until checkout, but that's certainly not a deal breaker.Genuine Hotels.com guest review
The hotel was a bit difficult to locate, probably more due to the GPS than anything else but once we found it we were very pleased. Great staff, nice comfortable room and good breakfast selections. Nothing fancy but it was VERY nice. Would absolutely stay there again.Genuine Hotels.com guest review
The room was wonderful, like a studio apartment with fully equipped kitchen and great layout. I was lucky to find a spot to park on the street to avoid any hotel parking fees. Breakfast was average with the basics. Overall great stay (1 night) and would stay again.Genuine Hotels.com guest review
"Beautiful and comfortable"
A lovely property for the price. The front desk staff were very kind and accommodating. Our room was clean, generously sized, and with the included kitchen I would call it a real bargain! The free breakfast was by far one of the best I have ever had in any hotel. Wish I could have stayed for a month!!!! Thanks to the staff for the fantastic job you […] do, and congratulations to the Hyatt Hotel Group for getting it right. Read moreGenuine Hotels.com guest review
"great hotel but terrible coffee"
everything was very nice but you coffee is absolutely atrocious! It smelled terrible and tasted even worse!Genuine Expedia guest review
"The place I'll stay from now on"
I have to travel to Dallas on business on a fairly regular basis. I've been trying hotel after hotel to find the perfect place. I need a kitchen, like it quiet, want it friendly, and it must be clean. This place had the most amazing staff - Leah in particular made me feel welcomed and like she honestly cared for me to be happy with my stay. The breakfast […] was an actual hot breakfast. The room was like a one-bedroom apartment. The housekeeping was impeccable. They thought of everything (need to print something? Want a nightcap? Forget your headphones? They've got you covered.) I'll be staying here for every future trip to Dallas. Read moreGenuine Hotels.com guest review
I had an awesome deal on a king size suite but only stayed two days. There were many options and they seem very keen to meet your needs. It was very clean and very close to 75 between downtown and north Dallas so it was the best of both worlds, not to mention a walking distance to Northpark. The only "con" was how close it was to the highway because […] you could hear the sound of the highway but that really didn't bother me but I could see it bothering others. Read moreGenuine Hotels.com guest review
"Just looking for a reason to book again"
My husband and I have been making more frequent trips to Dallas (from Austin) due to familial obligations, so when I look for a hotel room, I want something comfortable, accesible to my grandparents and relaxing. Hyatt House hit all of these points and then some. We had a king room, and it was a real treat: a fully stocked kitchenette, a comfortable […] couch/living area, desk and chair, and a huge bed in the master, along with a vanity/sink area and separate bathroom/shower. The windows cancel out virtually all the noise from the freeway and the blackout curtains mitigate the light. The drawbacks we noted were minor: the toilet is a little too close to the door, so every time one of us walked into the room, we banged our shins on the toilet; the sink handle is one of the singular pump-kind (rather than two knobs), so slurping water from the faucet in my usual ladylike fashion always led to my banging my forehead; and the alarm clock by the bedside was craaaazy bright -- to the point where we opted to unplug it, because it was just too much handle once the lights were off. Also, both of us wish there was a room service option (though the 'grocery store' idea is a unique and helpful one; we only wish there'd been items in there we wanted). All in all, a VERY solid hotel; we will definitely return! Read moreGenuine Hotels.com guest review
The room was a little dated but overall it was a great stay! The suite was very spacious and clean!! You do have to pay for parking but its worth it! The parking garage is locked so you feel at ease leaving your vehicle. Will stay here again next time I am in Dallas!!Genuine Hotels.com guest review
We were able to check in about an hour early without any hesitation. Earlier in the day I had called to request a change in room type, and that was handled promptly and courteously without any question. Front desk staff were cheerful and helpful, although just a tad slow; one of the two people there appeared to be a trainee, so understandable that transaction […] might take a little longer. Room was excellent, quiet, clean, and comfortable. We've stayed here before when visiting family just across the freeway, and will do so again. Read moreGenuine Hotels.com guest review
"Excellent! Will Stay There Again"
Perfect location, perfect service, rooms are excellent if your in town on business or for a longer stay. Staff is wonderful. Feels like home. Will be staying there again next time I'm in Dallas.Genuine Hotels.com guest review
Room very clean and nice. Bath tub and shower curtain need updating. Can hear other guests in their rooms. Was expecting better cable since it was direct tv. Really do not need 5 sports channels or cartoon channels. Would prefer more options. Would recommend this hotel.Genuine Hotels.com guest review
"We need an update here!"
This hotel needs a remodel. The bathroom is old and tired. Bathroom shower curtains old, torn and dirty feeling. Linens need to be upgraded. Products are awful. Such a nice location for such shabby details. The rate is great, parking is convenient, desk staff very nice, but I just would like a nicer experience.Genuine Hotels.com guest review
Loved the stay at Hyatt. Just don't forget to ask about park and Pay as you will pay daily to park your auto. it was $10.00 a day when i recently visited and stayed for 8 nights.Genuine Hotels.com guest review
"Over charged for parking"
We were not told there was an extra charge for parking when we booked or checked in. I believed I was deceived by the hotel.Genuine Hotels.com guest review
This was the best hotel experience I have ever had. The room, staff, parking, ease of checking in and out...the whole experience was just great. I give it an A+Genuine Hotels.com guest review
"very comfortable and convenient"
Walking distance to excellent shopping malls and groceries. Only negative: loud heat/cooling system. Had to wear earplugs to sleep. Windows in the room do open which is nice during the right time of year.Genuine Hotels.com guest review
"Lovely setting w/great location for shopping"
Only stayed one night but it was very nice. The breakfast is above average. Super close to Northpark Mall and lots of other shopping.Genuine Hotels.com guest review
"Location excellent, but quality...not so much"
Room had not been thoroughly cleaned. TV difficult to see from any point in the room and no HD. Breakfast featured some kind of "mystery meat" and poorly done scrambled eggs. Only fruit was grapefruit and people who take statins cannot eat grapefruit.Checkout was confusing because they put a blank bill under my door and then took two tries to print […] one out for me. Great location but only so,so as a quality hotel. Read moreGenuine Hotels.com guest review
Nice hotel. Only problem we had was getting to it. Front entrance is in the backside and a little difficult to get tooGenuine Expedia guest review
"One of the nicest stays we've ever had..."
We stayed Sunday PM-Friday AM. The hotel is located right off of North Central Expressway and is close to all kinds of places to eat. Staff was welcoming and professional. You have to pay $10/day for parking in their gated multi-level garage. Free Wi-Fi in rooms. Our room was on the 2nd floor closest to the garage and elevator overlooking the courtyard's […] pool and hot tub, so it was very convenient to get to breakfast and our car. There was a great array of food served twice a day (breakfast and social hour on weekdays after work)! Delicious chocolate chip cookies, spinach dip, pizza bar, and wine were served during social hours. Their "Guest Market" is a small room with food for purchase anytime you want something. The room itself is like a comfortable apartment, complete with office desk and fully equipped kitchenette with a full-size refrigerator dishwasher, and small range. The blackout shades on the windows were quite effective and helped us get a good night's sleep! The only things that we didn't like were 1) the carbon monoxide detector had a blinking light on the ceiling where we could see it from our bed, and 2) our room door wasn't properly sealed, so every time the A/C kicked on, the door would make a sound like someone was coming into our room. Other than that, our stay couldn't have been better! We'll definitely come here when we're on business again! Read moreGenuine Hotels.com guest review
The suite-style room layout provided a good amount of space for my young family. The staff was accommodating and the hotel amenities on par with comparable properties. The location was great for activities in or near central Dallas.Genuine Expedia guest review
Very unhappy with the breakfast situation. We stayed two nights; both mornings there was insufficient breakfast items i.e., food items, silverware, coffee cups, etc. Realizing it was the Thanksgiving weekend I am surprised Hyatt was not prepared for additional guests.Genuine Hotels.com guest review
"Nice and comfortable!"
Nice,comfortable place. Not deluxe,but very pleasant. Didn't see too much of the staff, but when I did they were nice. Original reservation said free parking, but when I got there they said parking was $10.00 per day. I was able to print a copy to show her and she promptly removed the fee. The parking areas need a little more attention by staff. The […] 3rd floor lot needs a garbage can by the door, because people stacked cups and garbage by the door and they stayed there for days. Read moreGenuine Expedia guest review
Response by HYATT house Dallas/Lincoln Park Thank you for taking the time to comment on our hotel. I'm glad you had a pleasant experience during your stay. We appreciate you notifying us about your concerns on the parking garage. These have already been addressed with department heads to ensure we are looking at this daily moving forward.
"Great place to stay"
Excellent staff and a nice overall stay!Genuine Hotels.com guest review
This was our second stay. We came back to this hotel as we knew the rooms were clean and we liked the suite. It is located close to where we needed to be for a wedding reception. Happy hour and breakfast was excellent. We will stay again if we need to be in that area of Dallas.Genuine Hotels.com guest review
We enjoyed staying at this hotel. Helpful staff and clean room.Genuine Hotels.com guest review
"15 Day Stay"
The suite was appointed nicely but some things make me question whether this is truly a Hyatt property. For example, the towels were all old and a "greyish" white. The rooms weren't serviced if the staff heard a television when they passed by. My room was only vacuumed twice during my stay. It wouldn't have been a big deal but the feather pillows leaked […] and that made for a mess sometimes. The wired and wireless Internet connections throughout the property were painfully slow (less than 1 mbps when tested). I understand humidity and that it can create mildew and mold in a bathroom, but there were no attempts to spray the shower area to remove the mildew during my two week stay. Breakfast was better on weekends than during the week, but were decent overall. I probably won't stay here again. Read moreGenuine Hotels.com guest review
I loved the ease of getting in and out to my desitnation.Genuine Expedia guest review
Nice. Stopped on a whim. Pleasantly surprised. Nice staff. Good breakfast.Genuine Expedia guest review
hotel was convieniente for our needs sightseeing, close to 75, you have an okay breakfast here, and a pool which was not heated. Els the rooms were nice with kitchen and living room.Genuine Hotels.com guest review
"Family Friendly, Great/Safe Location, Good Value"
Pros: Love the morning buffet (changes daily) and the M-Th happy hour w/ free food, beer wine. Our 1 bedroom suite was clean and spacious. Had all the necessities one would expect in an extended stay hotel. Cons: The hallways creak and I could hear the people walking above me. The pillows aren't super comfortable. The tp was not the highest quality/ […] Our room was quite a distance from the elevators and from the parking lot. Overall a GREAT hotel for business travel and for family. Very safe and secure. Good value and nice, central Dallas location. Convenient to everything in Dallas area. Read moreGenuine Expedia guest review
"Our Weekend Getaway!"
From beginning to end, our experience with Hyatt House was amazing!! The two people we encountered at the front desk were prompt to what we needed. Our room was very clean. I loved the mini kitchen furnished with everything we needed. I loved the King size bed and overall, EVERYTHING about our stay!!Genuine Expedia guest review
"Great place to stay"
Stayed there for weekend getaway and it was great. Clean, good breakfast and great staff.Genuine Hotels.com guest review
This place is great! What a value, across the street from a great mall. Great value, super clean, seems brand new, perfect Dallas location.Genuine Hotels.com guest review
Very comfortable room with kitchen. Bed comfortable. Convenient garage covered parking. Good morning breakfast that was replenished by staff. Comfortable bed. Accurate air conditioning thermostat. Would have been nice to have had a door between the bedroom and the bathroom sinks. It makes it difficult if one person arises earlier than another. Overall, […] very pleasant. Desk staff very nice. Read moreGenuine Hotels.com guest review
The location was great the service unbelievable the room itself was amazing and the pool huge all for a reasonable price.Genuine Hotels.com guest review
"Excellent Experience at the Hyatt House"
The service was excellent from the moment we arrived. My husband is very particular and he really liked the hotel. We travel a lot and stay in several types of hotels whether for business or leisure. We got excellent treatment at a surprisingly affordable rate.Genuine Hotels.com guest review
I think the place was very very nice ! I live the security gate parking, the stag was nice and the set up was perfect!Genuine Hotels.com guest review
Only negative is that the icemaker in the room was off and it takes a long while for it to make any ice. There are no ice machines available in halls. Asked at front desk and they said they would send someone down with ice. It took a long while and we were about to leave when they arrived. Suggestion: turn on icemaker when you know guests are arriving […] that day. Read moreGenuine Hotels.com guest review
Really liked the Hyatt House. Lovely contemporary room and very convenient. Nice to have undercover parking in this heat. Will definitely return.Genuine Hotels.com guest review
Just an FYI to all looking at this location. Even though when I checked in I told them I did not have a car, when I checked out the next morning I was charged $8 for overnight parking. When I asked and explained at the front desk I did not have a car, they took it off, however they said we automatically put it on all the rooms as most people have a […] car........my suggestion, be careful. Read moreGenuine Hotels.com guest review
"TV location, towels & Garage"
I had a great time at this hotel. Truthfully this was a better experience than another Hyatt hotel I stayed in last month. But, there is room for improvement. Inside the room the TV is next to a study table. This is very distracting. Me and my wife stayed in the room she wanted to watch Olympics and I had some paper work we could not do both at the […] same time. Suggestion. TV should be flexible to be turned around and someone should be able to watch TV on bed. Towels are made from the cheapest materials. I used then and all my hair and face turned "White". Please change these towels. Lastly is the garage. First need to change the access gate. It opens so close when you are driving in for big vehicle (Suburban) it may hit the hood. The space to turn (when driving from the front) is so small I needed to turn twice before I could access the gate. Parking inside the garage was not easy, the place was full you have to drive all way up to be able to turn around. Read moreGenuine Hotels.com guest review
The hotel is in a great location, close enough to downtown, but just far enough that it's not hectic. The staff was great, after checking in we realized we needed a crib so as we left we asked for one and upon our return for the evening it was waiting for us in the room all made up. The room/hotel was very well kept. There is a parking garage attached […] which is great to ensure your vehicle is secured with access from each floor. Our room had everything and more than we could have imagined having. Small kitchenette with everything including the sink, disposal unit, dishwasher, dishes, utensils, apartment fridge. We took our infant daughter only but when we return our room will more than suffice as it came with a king bed and small sectional sleeper as well. Breakfast was good, not a huge spread but definitely a decent selection. Will be returning and looking for other Hyatt House locations! Read moreGenuine Hotels.com guest review
"Very comfy felt like a small home away from home"
It was great! We stayed at the Hyatt house for 2 nights while we were getting some remodeling done at our home in Dallas. We loved that it had a kitchen and a DVD player so we could do our usual Friday routine of renting a movie and getting a bunch of snacks.Genuine Hotels.com guest review
"Just "okay" for me"
I chose this hotel based on location and price. I was attending a conference Downtown and this was an easy on-off to from my conference. I was disappointed with the overall appearance of the room. 2 of the 4 pillows on the bed appeared stained, even dirty. The couch was very stained and needed to be cleaned. I used the workout room one morning and was […] disappointed to find only 2 treadmills, 1 bike and 1 elliptical. Fortunately it wasn't too busy. The breakfast buffet was decent with a selection of options - eggs, cereals, bread/muffins/bagels, yogurt, etc. The front desk staff was friendly and the location was great for me. Not sure if I would stay here again, but it was a decent hotel for the price. Read moreGenuine Expedia guest review
"Great hotel for active family"
We lady at the front desk was great. Very nice! The room was very clean, and the location was great. Very close to the mall, great places to eat, movies, etc. The only problem we had were the pillows! They are way too big! I am learning to bring my own. Other than that, we had a terrific time. We will stay here again.Genuine Expedia guest review
"Great place to stay in Dallas/U Park area"
I was very impressed all of the way around.Genuine Hotels.com guest review
Very nice and easy access to where we needed to be.Genuine Hotels.com guest review
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