Loved the hotel it felt like I was at home and I didn't want to leaveGenuine Hotels.com guest review
"Wonderful hotel close to malls and restaurants"
The room was spotless and lovely. The staff was friendly and helpful.Genuine Expedia guest review
It is a great place to stay in Dallas. Not only is the staff kind and welcoming, but the facilities are beautiful and clean. 10/10 would stay again.Genuine Expedia guest review
"Very good for extended stay"
Kitchen with full-size fridge is convenient even if you do not cook. Room had convection oven rather than microwave. Upgraded to suite rather than studio without asking. All rooms are nice for visitors since there are places to sit other than the bed. I have had more choices at breakfast, but this one was ceerertainly adequate with scrambled eggs, meat, […] fruits and bread as well as made-to-order omelets. Read moreGenuine Expedia guest review
I have stayed at many Hyatt's and this was not my favorite. The bed was not near as comfortable as others I have stayed at (even though they assured me all beds at all Hyatt's are the same). Breakfast was ok but not as good as other locations have been. The room was clean and kitchen was a nice plus if you needed it. The address that is advertised for […] this location is not correct so our GPS had us going in circles. Call the front desk and they will tell you the correct address. All staff was super nice! Read moreGenuine Hotels.com guest review
"Granddaughter's 7th birthday"
The hotel was nice. Bathtub had broken stopper. The HVAC fan blew too hard in the bedroom and wasn't comfortable. Breakfast buffet was good but wished there had been bacon/sausage as well as ham slices. Did appreciate DVD player connected to living area television. Parking was excellent.Genuine Hotels.com guest review
The Hyatt was a short drive to the City Center Conference building where I attended. Meeting. The rates were reasonable.Genuine Hotels.com guest review
"Always a pleasure to stay there."
Friendly and easy to get around. Convenient location and great security.Genuine Expedia guest review
We've stayed at this hotel for a business/leisure trip with our baby and now preschooler 4 years in a row. Having the kitchen, the extra play space, and the DVD player is wonderful. The breakfast is well stocked and the evening meal is perfect snacking. I also love having the garage parking in the winter, but be warned it is a separate daily charge […] now. Read moreGenuine Hotels.com guest review
Just a heads up, 14.00 extra for parking...Although the hotel is older, the bed was comfortable. I did not care for the atmosphere or musty oder. The staff was less than accommodating. While requesting a paper and inquiring as to why the entire floor received a WSJ paper and we didnt, I was told that they are only for those who are extended stay guests […] and that they were out. I guess we were the only guests there on overnight business? Read moreGenuine Expedia guest review
Response by HYATT house Dallas/Lincoln Park Dear Traveler: Thank you for taking the time out of your schedule to complete a TripAdvisor review regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your review by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future. We post our parking rates on each website tool that our hotel uses, and inform guest at check in about our parking charges. We apologize that this was not relayed to you effectively. Again, thank you for completing our survey and if I can be of assistance to you, don't hesitate to contact me directly. Sincerely, Jeff Pope General Manager
Very close to Mall. Tricky to get here though. Rooms are nice and clean , more like extended stay . Overall a satisfactory stay nothing too fancy. Parking is secure and has access to the floors.Genuine Hotels.com guest review
"Friendly Staff, Clean Rooms"
Great location right off 75 and right by Northpark Mall. Convenient Parking.Genuine Hotels.com guest review
Felt more like a college dorm than a hotel.Genuine Hotels.com guest review
"Pretty good stay"
First off I requested a king size bed and ended up with a queen size, they had plenty of rooms, so that is annoying. Second the bathrooms are too small. They are the size of the guest bath in a small apartment, not a large, wide sink that you would expect in a mid priced hotel. Third the key card locks are junk and failed twice and to add insult to […] injury, two of the garage locks were broken. Breakfast was hit or miss and they just could not keep up with the crowd. Fourth, on our last night someone was cooking on our floor and a strong, curry like odor went through the ventilation system. I called the front desk and they said "sometimes people cook some weird stuff". My thinking is they need better ventilation and when they got complaints about the Curry in a Hurry smell, they could have opened some doors or windows for ventilation. We ended up having to open our windows on a 25 degree night to get rid of the smells. Read moreGenuine Hotels.com guest review
Response by HYATT house Dallas/Lincoln Park Dear Ed: Thank you for taking the time out of your schedule to complete your review. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed. It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconveniences during your stay and hope to see you during your next visit. If I can provide any assistance, don't hesitate to contact me directly. Sincerely, Jeff Pope General Manager
The hotel staff was extremely welcoming, friendly, and helpful. The hotel itself was fairly well-maintained, though some items in our room were broken, poorly maintained, or dirty. The staff responded to our requests for repairs promptly. Some of the amenities and conveniences offered by Hyatt House such as a high chair for baby and computer cables […] etc., as advertised in room literature were not available. Overall good value for the $$ and comfortable home-like setting. Read moreGenuine Hotels.com guest review
"Comfortable hotel, but few amenities"
The room was spacious and comfortable. It was nice having a small kitchenette. The location wasn't near any sights and it was about 15 minutes by car to downtown. Staff did not seem too knowledgeable of what was happening in the area. The hotel has a complimentary shuttle but the availability is extremely limited. Plus, the staff were rude when I tried […] to arrange a ride to a local restaurant. I was there for business and it was a perfectly acceptable hotel. I don't think I would stay when I come back to see the sights. Read moreGenuine Expedia guest review
everything was wonderful- staff, food(breakfasts), room, location- this will be our go to hotel in Dallas.Genuine Hotels.com guest review
"Close to my appointment"
Secure, multi-level parking garage with direct access to the same level as the room (good SECURITY and NO WAITING for an elevator). Clean, comfortable rooms. Fully equiped kitchen. Free prepared breakfasts in the lobby in the mornings. No surprises.Genuine Hotels.com guest review
"Suites are the ticket!"
The rooms are all suites which gives an extra room for late night reading or TV.Genuine Hotels.com guest review
The bed and pillows are very comfortable. Air conditioner worked well. I had requested a top floor room and one that faces Lincoln Park, to minimize the freeway noise. They were able to accommodate that request with no problem. The kitchen could have been cleaner. The cooktop was not clean and there was coffee still in the coffee maker when we arrived. […] The free breakfast buffet was a plus, but don't wait until the last minute to go down there, like a lot of folks did. They shut it down right on schedule. Read moreGenuine Hotels.com guest review
This is our favorite hotel. It is convenient, classy, nice dining area, friendly, accomodating, reasonable with breakfast and a social hour. It also has a secure, gated parking garage. We continue to go back.Genuine Hotels.com guest review
"Could not ask for better!"
The staff at this hotel made the difference!! Will definitely make this our place to stay while in town.Genuine Hotels.com guest review
"ok for convenience"
First time at this hotel right across the street from very busy Northpark Mall...traffic is terrible. The hotel was clean, however the first room we saw smelled of extreme mildew and mold, we had to get another. The Thurs happy hour food was cold and weird. Pre fab Pizza. Breakfast was good. Sheets on our bed were streatched out and would not stay tucked […] in. Maid service came by around 5 to see if we needed clean up, not good. Good parking. Overall good, but prefer higher end Read moreGenuine Expedia guest review
"free weights in weight room"
Excellent breakfast and free weights were in the weightroom, not just machines and a treadmill. Home away from home. No complaints!Genuine Hotels.com guest review
Toilet stopped up (with minimal use) and hotel didn't have anyone on staff to fix it. So we had to move to another room at 10 o'clock at night. And then we were right next to the elevator which was very noisy. Since we had prepaid the room on Expedia, they couldn't compensate us. I think they should have done something for us to make up for the bad […] plumbing. Read moreGenuine Expedia guest review
Most Everything was very good about this hotel. Front desk service and assistance was as good as I've ever had....and I've stayed at some very expensive hotels. Breakfast was good cocktail receptions kind of cheap. Parking garage was not very good ....they shouldn't charge you , but what they do charge is not very muchGenuine Hotels.com guest review
"Great place for a weekend get away"
Love the hotel, the location, and the amonties! We went for a short romantic get away for our anniversary, wish we could have stayed longer and we're hoping to go back to this hotel.Genuine Hotels.com guest review
"Lovely and Comfortable Accommodations!"
Thoroughly enjoyed the King Studio.....very comfortable bed. The room contained all the amenities I needed for my stay and the breakfast was a wonderful way to start the day!Genuine Hotels.com guest review
"Nice hotel walking distance to shops"
Was our first time to stay and won't be our last....great hotel!Genuine Expedia guest review
"Watch for the Garage Gate"
Everything is fine, except that the garage gate gave me a scare. When I approached it and inserted my card, the gate swung open towards me! If I had pulled up just a foot or so nearer, it would have hit my care and caused a lot of damage. It definitely needs to be addressed.Genuine Hotels.com guest review
"convenient location, consistent service"
this is where we always stay when visiting Dallas; great location, consistent quality of service and comfortGenuine Expedia guest review
excellent location, nestled away and quiet and safe, yet close to central expressway and minutes from northpark mall, uptown, downtown, smu, lovers lane.Genuine Expedia guest review
"We wanted to stay longer :)"
We had to get a night away from home while they refinished our clawfoot tub (bad fumes and we are pregnant ). We checked in and everyone was helpful. The room was spotless and spacious. The bed was super comfortable and we slept through the night without interruption. The free breakfast in the morning was great! The noon check out time made leaving […] less stressfull. The only tip I have is the blankets and pillow have down and if you're allergic that might be an issue. Read moreGenuine Hotels.com guest review
"Great little unknown spot"
Close to many malls and restaurants. Clean and quite. Nice spacious room. Good free breakfast.Genuine Hotels.com guest review
"Great location and a covered secure garage"
This was my first visit, and I've already booked for another stay! Amenities are outstanding, and as a single woman, I appreciated the secure parking garage. Room was great, breakfast and happy hour delicious with healthy options, and I felt quite lucky to get a fantastic low rate from hotels.com. Location is also a big plus!Genuine Hotels.com guest review
The halls of the hotel smelled musty. The room was fine though. Nothing special, but adequate.Genuine Hotels.com guest review
"Tear in curtains..."
Tear in curtains has got to be fixed. I just could not believe this has been overlooked at this hotel. Oh well, I guess it was only guys like me that have stayed in that room. Only girls will let them know...Genuine Expedia guest review
"Perfect for a getaway!"
My husband and I stayed in this hotel to celebrate our first anniversary and we'll definitely be coming back. It was conveniently located near everywhere we wanted to go. We really enjoyed the free breakfast and evening socials. The room was large and comfortable. Everything was clean and the staff was all very nice and helpful.Genuine Hotels.com guest review
All in all a great stay. There were stains on the sofa, made me not want to sit there. Other than that everything was nice and clean. Breakfast was great.Genuine Hotels.com guest review
"Comfortable, reasonably priced hotel"
I felt the ratings of this hotel (3 1/2 stars) was accurate. Not fancy but well maintained. The mechanical noise level was loud to begin but seemed to taper off. This may have been because my room was on the first floor.Genuine Hotels.com guest review
"Good price from expedia"
Watch out for them attempting to charge you for parking insideGenuine Expedia guest review
"Nice area. Close to mall"
It was great. The mall nearby was fabulous. Right in the heart of downtown.Genuine Expedia guest review
We've stayed here many times and like the location. My wife has recently been confined to a wheelchair, so this review is based on our room's accessibility. If you get the accessible suite it's fine, except the bed is tall. If you get a room with bars, its too small for a wheelchair to maneuver in. We had to move a night stand out to be able to get […] the chair along side the bed and had barely enough room to maneuver around the room. Read moreGenuine Hotels.com guest review
This hotel was ok. You had to pay extra for parking and entered the building from the parking garage. Room was clean, but seemed a little on the older side. Decor was nice. We didn't try breakfast because we took advantage of the late checkout. Would stay again.Genuine Hotels.com guest review
"Not a bad hotel"
Hotel is great! If you're a light sleeper though, stay on the upper floors, you can hear the water being ran every time someone flushed a toilet or ran a shower.Genuine Hotels.com guest review
We traveled to Dallas so my two year old son could see a craniofacial surgeon. We were stressed and tired and my son acted like a crazy two year old. The staff made us feel welcome and everything was wonderful. I highly recommend this hotel.Genuine Expedia guest review
"Nice location, average facility."
Uneventful. Good location. Very nice common areas. I would recommend the hotel.Genuine Expedia guest review
"A spacious, classy get away"
The hotel was great for a short business trip. The room was quiet and spacious. The price was great and included lots of plusses like free wifi and breakfast and dinner. The food however, was merely passable.Genuine Hotels.com guest review
"Great place to stay"
Wow what a hotel! It's like a mini-apartment. The kitchen was nicely equipped. I arrived during "social time" and was offered free food, wine, and beer. This is a very unique hotel with tons of pluses! I will be staying there again.Genuine Expedia guest review
"Great Place to stay - near SMU, activities"
We enjoyed our stay at Hyatt house -- it was a 1 night visit, our daughter lives nearby so it is convenient place for us to stay -- we did not use the kitchen, etc although it is well stocked for cooking if needed. The rooms are a bit older it seems, but sufficient. Close to shopping the mall is very near -- nice access to hwy 75. Good breakfast and […] small amentites as needed for snacks, etc Fitness room -- front desk personnel very helpful and friendly. Read moreGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )