All hotels in Dallas, Texas, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here8221 N Central Expy, Dallas, TX, 75225, United States of America, ‏‎800-491-6126
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4.3 / 5Excellent

Score breakdown (from 301 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.4
  • Comfort
    4.4
  • Condition
    4.3
  • Neighborhood
    4.7
4.0 / 5Excellent
"Close to downtown and nearby attractions"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
easy access to Central Expressway (75) , convenient to shopping, nearby attractions and business settings
Genuine Expedia guest review
Other trip Jun 9, 2014
A Traveler
US
3.0 / 5Good
"Nice and clean"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Clean hotel, however our thermostat in our room didn't work so we woke up to it being 85 degrees.
Genuine Expedia guest review
Other trip Jun 9, 2014
A Traveler
US
4.0 / 5Excellent
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
WE had a very nice stay at this Hyatt. Our room had a king sized bed and a sleeper sofa - our son flew in unexpectedly from California, and was able to stay with us for a night, before we had to fly out the next day. It's great that they have a happy hour, but it would be really nice if they had a lounge/bar open at night!!! I used the laundry room, which was very clean and nice, but the room needs a dollar changer. (You have to go down to the first floor, from the fourth, to get change).
Genuine Hotels.com guest review
3 night trip May 13, 2014
A Traveler
US
5.0 / 5Outstanding
"Closes to SMU"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great Staff!
Genuine Hotels.com guest review
2 night trip May 16, 2014
A Traveler
US
4.0 / 5Excellent
"Close to North Park Mall and family."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Hotel location, for me, was great! Plus the special hotel rate for Mother's Day was wonderful!
Genuine Hotels.com guest review
Response by HYATT house Dallas/Lincoln Park
Dear Verified Traveller, Thank you for taking time to give us feedback on your recent stay. We are very pleased that you enjoyed our location and hope to see you back again soon. Jeff Pope General Manager
2 night trip May 10, 2014
A Traveler
US
5.0 / 5Outstanding
"Close to Park Cities/SMU/shopping"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Came for a family visit to Dallas...stayed here as all relatives had full houses...could not have been more convenient. Knowing the "back road short cuts" to this spot saves you from battling heavy Dallas traffic!! Room was spotless, bathroom as well. Spacious living areas with adequate kitchen for extended stay. The bathroom is quite small & I travel with a lot of "product" so two people sharing bath with lots of toiletries would have to fight for counter space---not something that would make me choose/not choose a hotel...just be aware. Complimentary breakfast each has plenty of protein...not just the coffee & doughnut plan...though when I was there hotel occupancy was high and staff was struggling to keep all items replenished...they managed in friendly fashion, however. With a nice pool area, this is a great spot for families, single travelers, long stays & short stays. No surprises, you know what you are getting...recommended with no reserve!
Genuine Expedia guest review
Other trip May 4, 2014
YaYa
US
2.0 / 5Fair
"Barely a 3."
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
The hotel is well located. It looks like it's been recently remodeled but the floor tiles in our bathroom were rocking loose. The more serious issue was noise. Noise from the plumbing of other rooms was the worst although the people upstairs were apparently jumping up & down after midnight as part of some cultural ritual cause it kept going and going. The shuttle that's included only runs a few hours a day. Stayed there 7 days ago for 2 nights.
Genuine Expedia guest review
Other trip May 3, 2014
royce
US
3.0 / 5Good
"Parking"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel itself was great and had a great atmosphere. However what throught was a little odd was that I had to pay to park in their parking garage. Now that was an out of body experience. Now would tell a friend...hmmm probably not just because of the parking.
Genuine Hotels.com guest review
1 night business trip Apr 29, 2014
A Traveler
US
5.0 / 5Outstanding
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel was clean and quiet. Enjoyed stay. Great staff.
Genuine Hotels.com guest review
1 night trip with friends Apr 26, 2014
James
US
5.0 / 5Outstanding
"Quiet but close to everything"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Really enjoyed our 2 night stay in the Hyatt House Lincoln Park. Rooms were spacious and kitchenette was well supplied. Only area needing improvement was the bathroom tile, shower and vanity, which appeared a bit dated and worn down. Breakfast buffet was also very good.
Genuine Hotels.com guest review
2 night trip Apr 22, 2014
Lorraine
US
5.0 / 5Outstanding
"Nice surprise"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
These folks go out of their way to make you feel welcome. Afternoon welcome event, food and drinks, and the breakfast was really nice. Poolside area was also well maintained with nice fountain effects. Keeping this hotel in mind for future trips to Dallas.
Genuine Hotels.com guest review
1 night trip Apr 23, 2014
Joe
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Hyatt House is extremely convenient to Northpark and North Dallas. It is one of the rare hotels in North Dallas of this type that charges for parking. The layout of the rooms in this suite hotel is well designed. Limited TV channels. Poor towell quality.
Genuine Hotels.com guest review
Response by HYATT house Dallas/Lincoln Park
Dear Traveler, Thank you for taking time out of your schedule to review our property. We are thrilled that our location is convenient for you! We are currently looking into your concerns about the towel quality and we are sure that we can improve this aspect of the experience as well. Again, thank you for your feedback and we look forward to serving you again on your next trip to Dallas!! Sincerely, Jeff Pope General Manager
5 night trip Apr 12, 2014
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    5.0
I would not recommend it to anyone else. Needs remodeling. Needs pictures on the wall, paint, and updating. Too expensive for what you get. Screens falling off the windows. Had to park in uncovered lot on third floor then take elevator to 4th floor. VERY DISAPPOINTED compared to the many other hotels we have stayed in around the Dallas area for the same price.
Genuine Hotels.com guest review
Response by HYATT house Dallas/Lincoln Park
Dear Mimi, Thank you for taking time out of your schedule to complete a survey on our property. We sincerely apologize that your stay was anything less than extraordinary. I would like to note that we are in the planning stages of a renovation which will address most of the items you listed in your review. Again, thank you for the feedback on your stay and we hope to see you again in the future to check out our new product! Sincerely, Jeff Pope General Manager
4 night trip Apr 4, 2014
mimi
US
4.0 / 5Excellent
"Good business hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The location was great the the room clean and comfortable.
Genuine Hotels.com guest review
1 night business trip Apr 1, 2014
Marty
US
4.0 / 5Excellent
"Great Location, great room."
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Excellent room in a perfect location. Highly recommend. My two complaints were the somewhat annoying stairway layout depending on what side of the hotel you are on, and the inability of the cleaning staff to communicate whatsoever in English.
Genuine Expedia guest review
Other trip Apr 4, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Dallas location!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The made to order omelets are tasty! The pool and courtyard area is very nice too.
Genuine Expedia guest review
Other trip Apr 1, 2014
Cheryl
US
5.0 / 5Outstanding
"Second Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Always enjoy staying here when I make a trip to Dallas
Genuine Hotels.com guest review
1 night trip Mar 26, 2014
Susan
US
5.0 / 5Outstanding
"Favorite place to stay in Dallas"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Have stayed here many times when we visit our adult children in Dallas. Meets all the criteria for a great place to stay--location, amenities, breakfast included, area to visit, covered parking, good customer service & cleanliness.
Genuine Hotels.com guest review
2 night family trip Mar 22, 2014
jansmu
US
5.0 / 5Outstanding
"Wonderful Experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel front desk staff was so helpful and attentive. The location, breakfast, price, cleanliness and service were wonderful. My only complaint was the bed was not that comfortable.
Genuine Hotels.com guest review
2 night trip Mar 21, 2014
Anne
US
4.0 / 5Excellent
"Great"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Great place there could more luxurious hotels, but this one still looks decent and the rooms seem like a home. Kitchen, sofa, comfy beds and yummy food and they have social events.
Genuine Hotels.com guest review
3 night business trip Mar 18, 2014
Adriana
US
5.0 / 5Outstanding
"Dallas visit"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
excellent hotel; hdmi setup for tv did not accept sound from portable dvd player but that is the only problem I had
Genuine Hotels.com guest review
1 night family trip Mar 22, 2014
Dean
US
5.0 / 5Outstanding
"AMAZING EXPERIENCE"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Helpful staff, clean rooms and we loved how secure it was. Will stay again!
Genuine Expedia guest review
Other trip Mar 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Great experience!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved the hotel it felt like I was at home and I didn't want to leave
Genuine Hotels.com guest review
2 night business trip Mar 14, 2014
cristina
US
5.0 / 5Outstanding
"Wonderful hotel close to malls and restaurants"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The room was spotless and lovely. The staff was friendly and helpful.
Genuine Expedia guest review
Other trip Mar 16, 2014
Rach
US
5.0 / 5Outstanding
"Excellent accomodations"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It is a great place to stay in Dallas. Not only is the staff kind and welcoming, but the facilities are beautiful and clean. 10/10 would stay again.
Genuine Expedia guest review
Other trip Mar 10, 2014
A Traveler
US
5.0 / 5Outstanding
"Very good for extended stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Kitchen with full-size fridge is convenient even if you do not cook. Room had convection oven rather than microwave. Upgraded to suite rather than studio without asking. All rooms are nice for visitors since there are places to sit other than the bed. I have had more choices at breakfast, but this one was ceerertainly adequate with scrambled eggs, meat, fruits and bread as well as made-to-order omelets.
Genuine Expedia guest review
Other trip Feb 26, 2014
John
US
3.0 / 5Good
"Good enough"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
I have stayed at many Hyatt's and this was not my favorite. The bed was not near as comfortable as others I have stayed at (even though they assured me all beds at all Hyatt's are the same). Breakfast was ok but not as good as other locations have been. The room was clean and kitchen was a nice plus if you needed it. The address that is advertised for this location is not correct so our GPS had us going in circles. Call the front desk and they will tell you the correct address. All staff was super nice!
Genuine Hotels.com guest review
1 night romance trip Feb 22, 2014
Christina
US
4.0 / 5Excellent
"Granddaughter's 7th birthday"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
The hotel was nice. Bathtub had broken stopper. The HVAC fan blew too hard in the bedroom and wasn't comfortable. Breakfast buffet was good but wished there had been bacon/sausage as well as ham slices. Did appreciate DVD player connected to living area television. Parking was excellent.
Genuine Hotels.com guest review
1 night family trip Feb 22, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The Hyatt was a short drive to the City Center Conference building where I attended. Meeting. The rates were reasonable.
Genuine Hotels.com guest review
2 night trip Feb 20, 2014
Darryl Powell, MD
US
5.0 / 5Outstanding
"Always a pleasure to stay there."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Friendly and easy to get around. Convenient location and great security.
Genuine Expedia guest review
Other trip Feb 18, 2014
noname
US
5.0 / 5Outstanding
"Every year"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We've stayed at this hotel for a business/leisure trip with our baby and now preschooler 4 years in a row. Having the kitchen, the extra play space, and the DVD player is wonderful. The breakfast is well stocked and the evening meal is perfect snacking. I also love having the garage parking in the winter, but be warned it is a separate daily charge now.
Genuine Hotels.com guest review
2 night business trip Feb 3, 2014
A Traveler
US
3.0 / 5Good
"Average hotel"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    -
Just a heads up, 14.00 extra for parking...Although the hotel is older, the bed was comfortable. I did not care for the atmosphere or musty oder. The staff was less than accommodating. While requesting a paper and inquiring as to why the entire floor received a WSJ paper and we didnt, I was told that they are only for those who are extended stay guests and that they were out. I guess we were the only guests there on overnight business?
Genuine Expedia guest review
Response by HYATT house Dallas/Lincoln Park
Dear Traveler: Thank you for taking the time out of your schedule to complete a TripAdvisor review regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your review by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future. We post our parking rates on each website tool that our hotel uses, and inform guest at check in about our parking charges. We apologize that this was not relayed to you effectively. Again, thank you for completing our survey and if I can be of assistance to you, don't hesitate to contact me directly. Sincerely, Jeff Pope General Manager
Other trip Feb 14, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very close to Mall. Tricky to get here though. Rooms are nice and clean , more like extended stay . Overall a satisfactory stay nothing too fancy. Parking is secure and has access to the floors.
Genuine Hotels.com guest review
1 night trip Feb 8, 2014
A Traveler
US
4.0 / 5Excellent
"Friendly Staff, Clean Rooms"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great location right off 75 and right by Northpark Mall. Convenient Parking.
Genuine Hotels.com guest review
4 night trip Jan 31, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    5.0
Felt more like a college dorm than a hotel.
Genuine Hotels.com guest review
2 night trip Jan 31, 2014
A Traveler
US
4.0 / 5Excellent
"Pretty good stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
First off I requested a king size bed and ended up with a queen size, they had plenty of rooms, so that is annoying. Second the bathrooms are too small. They are the size of the guest bath in a small apartment, not a large, wide sink that you would expect in a mid priced hotel. Third the key card locks are junk and failed twice and to add insult to injury, two of the garage locks were broken. Breakfast was hit or miss and they just could not keep up with the crowd. Fourth, on our last night someone was cooking on our floor and a strong, curry like odor went through the ventilation system. I called the front desk and they said "sometimes people cook some weird stuff". My thinking is they need better ventilation and when they got complaints about the Curry in a Hurry smell, they could have opened some doors or windows for ventilation. We ended up having to open our windows on a 25 degree night to get rid of the smells.
Genuine Hotels.com guest review
Response by HYATT house Dallas/Lincoln Park
Dear Ed: Thank you for taking the time out of your schedule to complete your review. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed. It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconveniences during your stay and hope to see you during your next visit. If I can provide any assistance, don't hesitate to contact me directly. Sincerely, Jeff Pope General Manager
3 night trip Jan 23, 2014
Ed
US
4.0 / 5Excellent
"Great service"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
The hotel staff was extremely welcoming, friendly, and helpful. The hotel itself was fairly well-maintained, though some items in our room were broken, poorly maintained, or dirty. The staff responded to our requests for repairs promptly. Some of the amenities and conveniences offered by Hyatt House such as a high chair for baby and computer cables etc., as advertised in room literature were not available. Overall good value for the $$ and comfortable home-like setting.
Genuine Hotels.com guest review
4 night family trip Jan 17, 2014
Family visit
US
4.0 / 5Excellent
"Comfortable hotel, but few amenities"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The room was spacious and comfortable. It was nice having a small kitchenette. The location wasn't near any sights and it was about 15 minutes by car to downtown. Staff did not seem too knowledgeable of what was happening in the area. The hotel has a complimentary shuttle but the availability is extremely limited. Plus, the staff were rude when I tried to arrange a ride to a local restaurant. I was there for business and it was a perfectly acceptable hotel. I don't think I would stay when I come back to see the sights.
Genuine Expedia guest review
Other trip Jan 20, 2014
Jim
US
5.0 / 5Outstanding
"great hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
everything was wonderful- staff, food(breakfasts), room, location- this will be our go to hotel in Dallas.
Genuine Hotels.com guest review
2 night trip Jan 16, 2014
jp
US
4.0 / 5Excellent
"Close to my appointment"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Secure, multi-level parking garage with direct access to the same level as the room (good SECURITY and NO WAITING for an elevator). Clean, comfortable rooms. Fully equiped kitchen. Free prepared breakfasts in the lobby in the mornings. No surprises.
Genuine Hotels.com guest review
1 night business trip Dec 29, 2013
Tom Rankin
US
4.0 / 5Excellent
"Suites are the ticket!"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The rooms are all suites which gives an extra room for late night reading or TV.
Genuine Hotels.com guest review
5 night family trip Dec 22, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The bed and pillows are very comfortable. Air conditioner worked well. I had requested a top floor room and one that faces Lincoln Park, to minimize the freeway noise. They were able to accommodate that request with no problem. The kitchen could have been cleaner. The cooktop was not clean and there was coffee still in the coffee maker when we arrived. The free breakfast buffet was a plus, but don't wait until the last minute to go down there, like a lot of folks did. They shut it down right on schedule.
Genuine Hotels.com guest review
4 night trip Dec 23, 2013
Mike
US
5.0 / 5Outstanding
"Near SMU"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
This is our favorite hotel. It is convenient, classy, nice dining area, friendly, accomodating, reasonable with breakfast and a social hour. It also has a secure, gated parking garage. We continue to go back.
Genuine Hotels.com guest review
6 night trip Dec 21, 2013
Gary
US
5.0 / 5Outstanding
"Could not ask for better!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff at this hotel made the difference!! Will definitely make this our place to stay while in town.
Genuine Hotels.com guest review
3 night trip Dec 4, 2013
Trace
US
3.0 / 5Good
"ok for convenience"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
First time at this hotel right across the street from very busy Northpark Mall...traffic is terrible. The hotel was clean, however the first room we saw smelled of extreme mildew and mold, we had to get another. The Thurs happy hour food was cold and weird. Pre fab Pizza. Breakfast was good. Sheets on our bed were streatched out and would not stay tucked in. Maid service came by around 5 to see if we needed clean up, not good. Good parking. Overall good, but prefer higher end
Genuine Expedia guest review
Other trip Dec 17, 2013
A Traveler
US
5.0 / 5Outstanding
"free weights in weight room"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent breakfast and free weights were in the weightroom, not just machines and a treadmill. Home away from home. No complaints!
Genuine Hotels.com guest review
1 night business trip Sep 29, 2013
Karen
US
2.0 / 5Fair
"Bad Plumbing"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    -
Toilet stopped up (with minimal use) and hotel didn't have anyone on staff to fix it. So we had to move to another room at 10 o'clock at night. And then we were right next to the elevator which was very noisy. Since we had prepaid the room on Expedia, they couldn't compensate us. I think they should have done something for us to make up for the bad plumbing.
Genuine Expedia guest review
Other trip Dec 6, 2013
A Traveler
US
4.0 / 5Excellent
"Surprise gem"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Most Everything was very good about this hotel. Front desk service and assistance was as good as I've ever had....and I've stayed at some very expensive hotels. Breakfast was good cocktail receptions kind of cheap. Parking garage was not very good ....they shouldn't charge you , but what they do charge is not very much
Genuine Hotels.com guest review
3 night trip Nov 21, 2013
A Traveler
US
5.0 / 5Outstanding
"Great place for a weekend get away"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Love the hotel, the location, and the amonties! We went for a short romantic get away for our anniversary, wish we could have stayed longer and we're hoping to go back to this hotel.
Genuine Hotels.com guest review
1 night romance trip Nov 23, 2013
A Traveler
US
5.0 / 5Outstanding
"Lovely and Comfortable Accommodations!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Thoroughly enjoyed the King Studio.....very comfortable bed. The room contained all the amenities I needed for my stay and the breakfast was a wonderful way to start the day!
Genuine Hotels.com guest review
2 night trip Nov 15, 2013
A Traveler
US
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