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	Adults	Children
Room 1:	Number of adults in Room 0	Number of children in Room 1

HYATT house Houston/Galleria - Houston

3 stars

3440 Sage Rd, Houston, TX, 77056 United States ‎1-866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $94

available on 05/22/13

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1 room, 2 adults

Rooms

	Adults	Children
Room 1:	Number of adults in Room 0	Number of children in Room 1

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Landmarks near HYATT house Houston/Galleria

Gerald D. Hines Waterwall Park Hotels - Houston 910 yards
The Galleria Hotels - Houston 1100 yards
Houston, TX (JGQ-Transco Tower Heliport) Hotels - Houston 1100 yards
Williams Tower Hotels - Houston 1200 yards
Galleria Mall Hotels - Houston 1300 yards
All landmarks in Houston

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Explore the world

Overview of HYATT house Houston/Galleria - Houston

Location. Three blocks from the Galleria shopping mall, the Hyatt Summerfield Suites-Houston Galleria (Texas) is within 10 miles of Reliant Stadium, Minute Maid Park, the Houston Zoo and the George R. Brown Convention Center. This all-suite hotel is eight miles southwest of downtown Houston and 17 miles from Houston Hobby Airport.

Hotel Features. At the Hyatt Summerfield Suites-Houston Galleria, concierge services are available to arrange daily activities at nearby Brazos Bend State Park, and secure tickets to theaters, sporting events and museums. A spa tub, pool and fitness equipment are available on site. The hotel's business center features wireless Internet access. Complimentary breakfasts are served daily, and complimentary newspapers and coffee are available in the lobby.

Guestrooms. The hotel offers spacious guestrooms and suites decorated in soothing tones. Rooms include fully equipped kitchens, microwave ovens and refrigerators. Additional amenities include desks with ergonomic chairs, cable television and complimentary high-speed Internet access.

Expert Tip. The Houston Galleria Skating Rink offers public daily skating sessions, where skaters of all skill levels are welcome. Lessons and group skating rates are available.

Image of HYATT house Houston/Galleria, Houston

4.4 out of 5 Excellent (235 reviews)

(Neighborhood average 4.2)
Hotels.com Guest Rating

My stay was great the hotel was clean the staff was very nice and the room was very very very nice i enjoyed my stay and i plan on coming back very... soon...... by Candy :-) from Hyatt House Houston on 04/29/13

Enter dates to check prices

Hotel Info: ‎1-866-539-8117‎

from $94

Check in

Check out

Nights

1 room, 2 adults

Rooms

	Adults	Children
Room 1:	Number of adults in Room 0 age 18+	Number of children in Room 1 0-17

1 Bedroom Suite - 1 King & Sleepersofa

Studio Suite-1 King Bed & Sleeper Sofa

What you need to know

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Pet policy - dogs and cats only
Service animals exempt from fees/restrictions
Pet maximum weight in kg is: 22
Pets allowed
Check-in time starts at: 3 PM
Pet maximum weight in lb is: 50
Maximum number of pets per room: 2
No rollaway/extra beds available
Minimum check-in age is: 21

Amenities

General
Air-conditioned public areas
Elevator/lift
Microwave in lobby
Number of buildings/towers - 1
Number of floors - 4
Patio
Smoke-free property
Suitable for children
Swimming pool - outdoor
Total number of rooms - 147
See more facilities
- 24-hour business center
- 24-hour fitness facilities
- Area shuttle (complimentary)
- Complimentary reception
- Free Wi-Fi
- Free wired high-speed Internet
- Garage parking (surcharge)
- Grocery/convenience store
- Meeting facilities size (feet) - 672
- Meeting facilities size (meters) - 62
- Number of meeting/conference rooms - 2
- Self parking (surcharge)
- Shopping center shuttle (complimentary)

Rooms (all rooms include)
Blackout drapes/curtains
Clock radio
Cookware, dishware, and utensils
Cordless phone
Cribs/infant beds available
Dishwasher
Kitchen linens (dishtowels, sponges, etc.)
Sofa bed
Speakerphone
Stovetop
See more room details
- Air conditioning
- Cable TV service
- Climate control
- Coffee/tea maker
- Complimentary toiletries
- Complimentary weekday newspaper
- Courtyard view
- Daily housekeeping
- Desk
- Dial-up Internet access (complimentary)
- Down blanket
- Down comforter
- DVD player
- Electronic/magnetic keys
- ESPN
- Extra towels/bedding
- Free local calls
- Free movie channels
- Free Wi-Fi
- Free wired high-speed Internet
- Garden view
- Hair dryer
- HBO
- Hypo-allergenic bedding available
- In-room safe (laptop compatible)
- iPod docking station
- Iron/ironing board
- Kitchenette
- LCD TV
- Microwave
- Multi-line phone
- Phone
- Pool view
- Premium TV channels
- Private bathroom
- Refrigerator
- Separate living room
- Separate sitting area
- Shower/tub combination
- Signature bedding
- Sleep Number by Select Comfort mattress
- Sofa bed size double
- Voice mail
- Wake-up calls

Services
ATM/banking
Complimentary newspapers in lobby
Express check-in
Express check-out
Free breakfast
Laundry facilities
Multilingual staff
Self parking
Spa tub

Business & Event
24-hour front desk
Dry cleaning/laundry service
Event catering
Multiple small meeting rooms

Accessibility Features**
Accessibility equipment for the deaf
Accessible bathroom
Accessible parking
Accessible path of travel
Braille or raised signage
In-room accessibility
Roll-in shower

**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

Dining

A complimentary hot breakfast buffet with eggs, bacon, cereal, bagels, yogurt, coffee, and juice is provided each morning. This Houston hotel does not have its own restaurant, but there are several dining options in the surrounding area.A complimentary evening social is provided Monday through Thursday, which includes hors d'oeuvres, fresh baked breads and cookies, salad bar, soup, meat and cheese bar, and beer and wine.Nearby restaurants:Capital GrillSullivan SteakhouseRuchi's TaqueriaAlexander the Great GreekCheesecake Factory

Recreation

The Hyatt Summerfield Suites Houston Galleria offers an outdoor swimming pool and spa tub in a landscaped courtyard. A complimentary 24-hour fitness facility includes cardio machines with built-in TVs. The recreational activities listed below are available on site or nearby; fees may apply.

Basketball nearby
Golf - driving range nearby
Golfing nearby
Playground nearby
Racquetball/squash nearby
Running track/path nearby
Swimming on site
Tennis nearby

Notification and fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Self parking fee: USD 12 per night (in/out privileges)
Pet fee: USD 150 (maximum USD 200 per stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Terms & conditions

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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29.729502, -95.466687

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A short guide to Galleria

If you can’t buy it at The Galleria, it’s not made. One of America’s largest shopping centers, The Galleria has roughly 400 stores. Its lowest level features an ice-skating rink, a welcome spot during Houston’s torrid summers. Next door, the beacon of the 64-story Williams Tower serves as compass point for the sprawling city. Nearby, partygoers head for the Richmond Strip’s bars and clubs.

see all hotels in Houston

Nearby Activities & Points of Interest

0.50 - 1.0 mi

Gerald D. Hines Waterwall Park - 900 yards
The Galleria - 1100 yards
Houston Transco Tower Heliport (JGQ) - 1100 yards
Williams Tower - 1200 yards
Galleria Mall - 1300 yards
Uptown Plaza - 1700 yards

1.0 - 3.0 mi

Galleria - 1.2 miles
Schlumberger Headquarters - 1.5 miles
Lakewood Church Central Campus - 1.8 miles
Lakewood Church - 1.9 miles
Uptown Park - 1.9 miles
Houston Greenway Plaza Heliport (JGP) - 2.0 miles

3.0+ mi

Houston Westchase Helipad (JWH) - 4.9 miles
Houston Central Business District Heliport (JDX) - 8.4 miles
Houston William P. Hobby Airport (HOU) - 13 miles
Houston Sugar Land Regional Airport (SGR) - 13 miles
Houston Park Ten Helipad (JPT) - 14 miles
Houston West Houston-Lakeside (LKS) - 14 miles
Houston George Bush Intercontinental Airport (IAH) - 19 miles
Houston Ellington Field Airport (EFD) - 20 miles
Lake Jackson Brazoria County Airport (LJN) - 43 miles
Galveston Scholes Intl. Airport (GLS) - 49 miles

All hotels in Houston, Texas, United States

Reviews

All (235)
Business (33)
Romance (21)
Family (28)
Friends (16)
Other (137)

4.4 / 5

Excellent

Score breakdown (from 235 reviews)

5.0

(141)
4.0

(65)
3.0

(21)
2.0

(5)
1.0

(3)

Average rating for:

Cleanliness
4.5
Service
4.4
Comfort
4.5
Condition
4.4

Reviews: Overall

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HYATT house Houston/Galleria - Houston

5.0 / 5

Outstanding

"One night only"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

My stay was great the hotel was clean the staff was very nice and the room was very very very nice i enjoyed my stay and i plan on coming back very soon......

Genuine Hotels.com guest review

Response by HYATT house Houston/Galleria Thank you for staying with us. We are so glad you enjoyed your stay. See you soon!

1 night trip in Apr 2013

Candy :-)

HYATT house Houston/Galleria - Houston

5.0 / 5

Outstanding

"Great hotel"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

Loved the hotel. Very clean, great amenities, great location, excellent service. The hotel surprises you with a $12 parking fee when there is nowhere else to park but at the hotel. It is a ridiculous fee and very petty for a hotel of this caliber and reputation.

Genuine Hotels.com guest review

Response by HYATT house Houston/Galleria Thank you for staying with us. We do charge a parking fee since we provide a gated parking garage for our guests. Many hotels in the area do have fees for covered parking. We do have a parking package with parking included if you decide to stay with us again in the future.

2 night romance trip in Apr 2013

Michael

HYATT house Houston/Galleria - Houston

5.0 / 5

Outstanding

"great stay"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

i stayed there for my birthday and i enjoyed it very much.

Genuine Hotels.com guest review

Response by HYATT house Houston/Galleria We are happy you enjoyed your stay. We hope you had a very Happy Birthday!

2 night trip in Apr 2013

cruzianbootz

HYATT house Houston/Galleria - Houston

5.0 / 5

Outstanding

"Great place"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

My wife and I had a great two nights here.... Really relaxing will be back

Genuine Hotels.com guest review

Response by HYATT house Houston/Galleria Thank you for staying with us. We are happy you enjoyed your stay!

Other trip

Apr 9, 2013

Bradford

HYATT house Houston/Galleria - Houston

4.0 / 5

Excellent

Cleanliness
5.0
Service
4.0
Comfort
5.0
Condition
3.0

This guest did not leave a comment.

Genuine Hotels.com guest review

3 night trip in Mar 2013

KRB

HYATT house Houston/Galleria - Houston

5.0 / 5

Outstanding

"awesome!"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

Great room. Very friendly service. Evening social included wine, soft drinks, fruit, cheese, dips, soup and salad. It was satisfying enough to replace dinner.

Genuine Hotels.com guest review

Response by HYATT house Houston/Galleria Thank you for staying with us. We are so happy to hear you enjoyed your stay and the evening Social. We are excited that we can offer the complimentary social Monday-Thursday to all of our guests. We hope to see you again soon!

1 night family trip in Mar 2013

jozi and jerome

HYATT house Houston/Galleria - Houston

3.0 / 5

Good

"sub standard"

Cleanliness
3.0
Service
3.0
Comfort
2.0
Condition
1.0

A/c was broke

Genuine Hotels.com guest review

2 night business trip in Mar 2013

A Traveller

HYATT house Houston/Galleria - Houston

5.0 / 5

Outstanding

"Convenient and confortable"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

Covered parking was a bonus even though it costs extra. Our room was like a mini apartment. Our stay was very comfortable and the staff was extremely friendly. The location was great since it had two entrance/exits and we were able to get to the roads that we needed to quickly.

Genuine Hotels.com guest review

Response by HYATT house Houston/Galleria Thank you for staying with us. We appreciate your positive feed back. Have a great day!

1 night romance trip in Mar 2013

D. Skender

HYATT house Houston/Galleria - Houston

5.0 / 5

Outstanding

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

This guest did not leave a comment.

Genuine Hotels.com guest review

2 night family trip in Mar 2013

Julie

HYATT house Houston/Galleria - Houston

4.0 / 5

Excellent

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
4.0

This guest did not leave a comment.

Genuine Hotels.com guest review

2 night family trip in Feb 2013

A Traveller

HYATT house Houston/Galleria - Houston

4.0 / 5

Excellent

"So close to great shopping"

Cleanliness
4.0
Service
5.0
Comfort
4.0
Condition
5.0

The room was a great size. I did find an unpleasant surprise in the fridge(old food) but other than that I loved the swivel of the tv and all the extras...oh and the good parking section.

Genuine Hotels.com guest review

Response by HYATT house Houston/Galleria Thank you for staying with us. We apologize about the food left in the fridge and will make sure to speak with the operations team about this issue. We hope to have you stay with us again in the future.

1 night trip in Feb 2013

Alina

HYATT house Houston/Galleria - Houston

5.0 / 5

Outstanding

Cleanliness
3.0
Service
5.0
Comfort
4.0
Condition
4.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night business trip in Feb 2013

A Traveller

HYATT house Houston/Galleria - Houston

3.0 / 5

Good

Cleanliness
3.0
Service
4.0
Comfort
4.0
Condition
3.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night business trip in Feb 2013

chris m

HYATT house Houston/Galleria - Houston

5.0 / 5

Outstanding

"Excellent hotel"

Cleanliness
5.0
Service
5.0
Comfort
4.0
Condition
5.0

Stayed for one night, clean room, comfortable bed, my only complain is that the room was too cold. Decent breakfast.

Genuine Hotels.com guest review

1 night family trip in Feb 2013

A Traveller

HYATT house Houston/Galleria - Houston

4.0 / 5

Excellent

Cleanliness
3.0
Service
5.0
Comfort
4.0
Condition
4.0

This guest did not leave a comment.

Genuine Hotels.com guest review

3 night business trip in Jan 2013

A Traveller

HYATT house Houston/Galleria - Houston

5.0 / 5

Outstanding

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

This guest did not leave a comment.

Genuine Hotels.com guest review

Business trip

Jan 13, 2013

A Traveller

HYATT house Houston/Galleria - Houston

4.0 / 5

Excellent

"Pleasant Stay"

Cleanliness
4.0
Service
4.0
Comfort
4.0
Condition
4.0

I enjoyed my stay I just don't think they should charge for parking I think its crazy but other than that I enjoyed myself and its some really nice rooms in the Galleria area !!

Genuine Hotels.com guest review

Response by HYATT house Houston/Galleria Thank you for staying with us. Parking is one of the only amenities that we do charge for due to having a covered parking garage it is not something we can provide complimentary. This is common for most covered parking in the Galleria area. We do hope that you will stay with us again in the future. Please let me know if you have any questions.

Romance trip

Jan 3, 2013

A Traveller

HYATT house Houston/Galleria - Houston

4.0 / 5

Excellent

"Good hotel for the family"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
4.0

Good hotel, good continental breakfast. The rooms were clean. A nice place to stay near the Galleria Mall.

Genuine Expedia guest review

Response by HYATT house Houston/Galleria We are happy your family enjoyed your visit. Thank you for staying with us!

Other trip

Dec 31, 2012

HYATT house Houston/Galleria - Houston

5.0 / 5

Outstanding

"best"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

Clean and nice location.

Genuine Hotels.com guest review

Response by HYATT house Houston/Galleria Thank you for staying with us. We appreciate your comments and look forward to having you stay with us again in the future.

3 night trip in Dec 2012

lina

HYATT house Houston/Galleria - Houston

5.0 / 5

Outstanding

"Great Stay"

Cleanliness
4.0
Service
5.0
Comfort
5.0
Condition
4.0

Even though the garage door was not working the stay was very good.

Genuine Hotels.com guest review

Response by HYATT house Houston/Galleria We do apologize about the garage door not working during your stay. We are in the process of getting this fixed and should be done soon. Thank you for staying with us and providing such great feedback about your stay. We hope you will choose us again in the future.

3 night trip in Dec 2012

A Traveller

HYATT house Houston/Galleria - Houston

5.0 / 5

Outstanding

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

Comfortable and convenient.definitely w ill return.breakfast could be a little better include pastries.

Genuine Hotels.com guest review

Response by HYATT house Houston/Galleria Thank you for choosing to stay with us on your visit to Houston. We will be sure to pass on your suggestion of pastries for breakfast.

2 night business trip in Dec 2012

G L

HYATT house Houston/Galleria - Houston

5.0 / 5

Outstanding

Cleanliness
4.0
Service
4.0
Comfort
5.0
Condition
5.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night trip in Nov 2012

A Traveller

HYATT house Houston/Galleria - Houston

3.0 / 5

Good

"Pretty Decent"

Cleanliness
3.0
Service
3.0
Comfort
4.0
Condition
3.0

The only real minus is I wasn't able to get any more than a 15 minute extention for checkout, and even cheap hotels will give you an hour.

Genuine Hotels.com guest review

Response by HYATT house Houston/Galleria Thank you for choosing the Hyatt House Houston Galleria. We do apologize that you did not receive a longer extension on your check out time. We do typically honor 1 hour depending on the availability for the evening.

1 night trip with friends in Nov 2012

Quien

HYATT house Houston/Galleria - Houston

5.0 / 5

Outstanding

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

This guest did not leave a comment.

Genuine Hotels.com guest review

3 night business trip in Oct 2012

A Traveller

HYATT house Houston/Galleria - Houston

5.0 / 5

Outstanding

"perfect location for family visiting family"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

I'm usually a Hilton fan, but for Houston, I must say this hotel and it's location is my favorite.

Genuine Hotels.com guest review

Response by HYATT house Houston/Galleria Thank you for choosing the Hyatt House Houston Galleria for your trip. We appreciate your kind words. We hope to see you again soon!

Other trip

Oct 4, 2012

K.Corbello

HYATT house Houston/Galleria - Houston

2.0 / 5

Fair

Cleanliness
1.0
Service
2.0
Comfort
1.0
Condition
1.0

Close to Galleria, restaurants, museums. No restaurant. Nice buffet breakfast. Rates are excellent.

Genuine Hotels.com guest review

Response by HYATT house Houston/Galleria Thank you for staying with us on your visit to the Houston Galleria area. I do apologize that we do not have a restaurant on property. We do provide a manager’s social Monday-Thursday with hot menu items and complimentary beer and wine. We do hope you will stay with us again next time you are in the area.

Other trip

Oct 4, 2012

A Traveller

HYATT house Houston/Galleria - Houston

5.0 / 5

Outstanding

Cleanliness
3.0
Service
5.0
Comfort
5.0
Condition
5.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night romance trip in Sep 2012

A Traveller

HYATT house Houston/Galleria - Houston

5.0 / 5

Outstanding

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

At first I did not like the hotel, because it is an extended stay, however, after the initial shock of it being an extended stay, our stay turned out to be great. The workers were very friendly and went all out to make sure you were comfortable. I would stay again..

Genuine Hotels.com guest review

Response by HYATT house Houston/Galleria We appreciate your kind comments on our staff and are glad you enjoyed your stay. Please come back soon!

Other trip

Sep 19, 2012

Karen

HYATT house Houston/Galleria - Houston

4.0 / 5

Excellent

"Most pleasant stay."

Cleanliness
4.0
Service
4.0
Comfort
4.0
Condition
4.0

Spacious accommodation. Nice to have our own kitchen. Parking a bit expensive - $12 a night but gated garage.

Genuine Hotels.com guest review

Response by HYATT house Houston/Galleria We appreciate your past stay and the amenties of the full kitchens in the room. Please visit us again next time you are in the area!

Other trip

Sep 15, 2012

G. Sussman

HYATT house Houston/Galleria - Houston

5.0 / 5

Outstanding

"Very spacious and clean"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

Excellent place for family trip. Great location and spacious room. Equipped kitchen was great, too.

Genuine Expedia guest review

Response by HYATT house Houston/Galleria Thank you for your wonderful review and we are so glad you and your family enjoyed your stay. Please visit us again soon!

Other trip

Sep 3, 2012

Young

HYATT house Houston/Galleria - Houston

4.0 / 5

Excellent

Cleanliness
4.0
Service
4.0
Comfort
4.0
Condition
4.0

This guest did not leave a comment.

Genuine Hotels.com guest review

Response by HYATT house Houston/Galleria Thank you very much for your past stay. We look forward to having you here again in the future!

3 night trip in Aug 2012

A Traveller

HYATT house Houston/Galleria - Houston

4.0 / 5

Excellent

"Convenient location for business trilp"

Cleanliness
5.0
Service
4.0
Comfort
5.0
Condition
4.0

Convenient location; clean rooms; warm & welcoming staff; comfortable rooms and beds.

Genuine Hotels.com guest review

Response by HYATT house Houston/Galleria Thank you for your positive response. We hope to have you here again in the near future!

2 night business trip in Jul 2012

A Traveller

HYATT house Houston/Galleria - Houston

1.0 / 5

Poor

"Bad Service"

Cleanliness
3.0
Service
1.0
Comfort
3.0
Condition
2.0

My hotel stay has been disgusting. My television does not work properly and has horrible reception. The hallways and elevators smell terrible. The fixtures in the hallways are damaged and look like victims of being punched. There is smelly trash in the hallway and damaged fixtures and furniture which I'vesnapped a picture of! I was never offered […] to change rooms. I was never offered to replace the television. No one ever cleaned the hallway or removed the trash. When I checked out, I stood there for 15 minutes around 8am Monday morning and no one was at the desk. Read more

Genuine Hotels.com guest review

Response by HYATT house Houston/Galleria First and foremost, thank you for your feedback. It is very important to the development of the hotel. I apologize for your service encounters and hope that we may make it up to you in a future visit. You will be glad to know that we will be upgrading the TV's to HD to enhance your experience.

2 night trip in Jul 2012

A Traveller

HYATT house Houston/Galleria - Houston

4.0 / 5

Excellent

Cleanliness
4.0
Service
4.0
Comfort
4.0
Condition
4.0

This guest did not leave a comment.

Genuine Hotels.com guest review

Response by HYATT house Houston/Galleria Thank you for your positive star rating. We hope you and your family enjoyed your visit to Houston and hope to have your family back soon!

3 night family trip in Jul 2012

A Traveller

HYATT house Houston/Galleria - Houston

5.0 / 5

Outstanding

"Great Stay!"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

Staff was very friendly and helpful. Rooms were great with kitchen and living room. Clean and comfortable. I would recommend this to hotel to anyone. Great location with shopping art and restaurants around the corner. They even provide a shuttle for local transportation.

Genuine Hotels.com guest review

Response by HYATT house Houston/Galleria We appreciate your feedback and are very glad you enjoyed all of our amenities! The Hyatt house looks forward to having you again in the future!

1 night trip in Jul 2012

HYATT house Houston/Galleria - Houston

4.0 / 5

Excellent

Cleanliness
3.0
Service
5.0
Comfort
3.0
Condition
3.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night trip in Jul 2012

A Traveller

HYATT house Houston/Galleria - Houston

5.0 / 5

Outstanding

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

This guest did not leave a comment.

Genuine Hotels.com guest review

Response by HYATT house Houston/Galleria Thank you very much for your positive review. We hope to have you back again in the near future!

3 night family trip in Jun 2012

A Traveller

HYATT house Houston/Galleria - Houston

5.0 / 5

Outstanding

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

This guest did not leave a comment.

Genuine Hotels.com guest review

Response by HYATT house Houston/Galleria We appreciate your positive feedback and are so very glad you enjoyed your stay. We hope to have you back again in the near future!

4 night trip with friends in Jun 2012

A Traveller

HYATT house Houston/Galleria - Houston

5.0 / 5

Outstanding

"perfect location"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

We loved our stay. Wanted to be close to Galleria shopping and family in Houston. It was a great place to stay. Parking garage was a plus. Room was very nice. Staff was very friendly, and Full breakfast was very good. Loved the swimming pool also. Will definitely stay here again next time.

Genuine Hotels.com guest review

Response by HYATT house Houston/Galleria Thank you for your recent stay at the Hyatt house. We are so glad you were able to enjoy our abundant amenities and location. We look forward to having you back again soon!

1 night trip in Jun 2012

Norma

HYATT house Houston/Galleria - Houston

5.0 / 5

Outstanding

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
4.0

This guest did not leave a comment.

Genuine Hotels.com guest review

3 night romance trip in Jun 2012

A Traveller

HYATT house Houston/Galleria - Houston

5.0 / 5

Outstanding

"Definitely made our trip!"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

We went to Houston for a friend’s wedding & arrived around 11am after traveling for 5 hours. Unfortunately, our room was not ready & wouldn't be until 3pm. We were exhausted, irritated & had to be at the rehearsal dinner @ 6pm. Kathy at the front desk stayed calm and pleasant while she did what she could to get us a room, ASAP. And she did! Our room […] was cool (Houston was 105 degrees at 11am), clean & extremely comfortable. After a quick rehearsal dinner , we were still hungry so we ran to the 24hr CVS (conveniently located just a 5min walk from the hotel) & bought a frozen pizza. Ricky, who was working that evening offered to open the hotel kitchen & use their oven. We were thrilled, he even called us when it was ready. When the day of the wedding arrived, I left the hotel early & my husband prepared to leave later that afternoon. However, the taxi that was meant for him was "taken" by another guest, leaving my husband anxiously waiting for another. Ashley, who was working the day shift, kept calling the cab company, explaining what happened & that he was late for a wedding. She kept on them until another finally arrived. Everyone from the manager who gave our cab directions to an awesome BBQ place, to the cleaning staff that was always on hand when we needed something made this weekend an extremely enjoyable one. If this is the professional service that comes with staying at a Hyatt Hotel, we plan on booking with them whenever we travel! Read more

Genuine Hotels.com guest review

Response by HYATT house Houston/Galleria Thank you for your recent stay. We are very excited to know that we were able meet all of your expectations and more. We hope to have you back again in the future!

3 night trip in Jun 2012

A Traveller

HYATT house Houston/Galleria - Houston

5.0 / 5

Outstanding

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night trip in Jun 2012

A Traveller

HYATT house Houston/Galleria - Houston

3.0 / 5

Good

"Not all it seemed to be"

Cleanliness
3.0
Service
3.0
Comfort
3.0
Condition
3.0

The parking is inconvenient. Never been to a hotel where you cannot park in front and walk into the check in counter.,

Genuine Hotels.com guest review

Response by HYATT house Houston/Galleria We are very sorry to hear that you found our parking inconvenient. There is assigned 10 minute parking for our guests checking in. We may have had several guests checking in at one time. We do apologize. The parking garage is designed to be secure and convenient in that you may access your hotel room floor from the level you park in the garage. We hope to have you back in the future to try us once again.

1 night trip in Jun 2012

A Traveller

HYATT house Houston/Galleria - Houston

4.0 / 5

Excellent

Cleanliness
4.0
Service
4.0
Comfort
4.0
Condition
4.0

This guest did not leave a comment.

Genuine Hotels.com guest review

3 night trip in Jun 2012

A Traveller

HYATT house Houston/Galleria - Houston

4.0 / 5

Excellent

Cleanliness
4.0
Service
4.0
Comfort
4.0
Condition
4.0

Good location, close to Galleria and easy on and off of freeways. Not a lot of luck with wifi in room. Staff very pleasant and willing to help with anything. Only complaint was that breakfast was not very good and husband said the coffee was awful. They offered cereals, bagels, eggs (Powdered) and some sort of hash and pancakes - rotating offerings. […] Did not get to partake of social hour as we arrived late Thursday nite and left Monday mornings and they don't offer it then. Read more

Genuine Hotels.com guest review

4 night trip in Jun 2012

lisa

HYATT house Houston/Galleria - Houston

5.0 / 5

Outstanding

"VERY CLEAN & CONVIENENT LOCATION"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

Great location in the Galleria Area. Very clean and modern rooms. Breakfast is OK, all the basics but nothing to write home about.

Genuine Expedia guest review

Response by HYATT house Houston/Galleria Thank you for your valuable feedback. We are very glad you enjoyed the location and the clean modern rooms. We will be adding to our breakfast in the future, so please be sure to check back with us. Again, thank you for your response and we hope to have you back again soon.

Other trip

Jun 6, 2012

A Traveller

HYATT house Houston/Galleria - Houston

5.0 / 5

Outstanding

"Great Hotel"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

My family and I enjoyed it, no complaints. Was really nice! Full Breakfast included in the price and the kitchen in the room has everything from the dishwasher to pots and pans and utensils. I would call it a "Home" away from home. 5 Stars in my opinion!

Genuine Hotels.com guest review

Response by HYATT house Houston/Galleria I would like to thank you for your recent review of the Hyatt House Houston Galleria. We are pleased to hear that you enjoyed your stay with us and we look forward to welcoming you back in the future!

3 night trip in May 2012

Mr Wright

HYATT house Houston/Galleria - Houston

4.0 / 5

Excellent

Cleanliness
5.0
Service
4.0
Comfort
5.0
Condition
4.0

Very comfortable hotel, we like the suite and enjoyed our weekend getaway. Maid service was outstanding, breakfast was the best I have ever had in a hotel for free.

Genuine Hotels.com guest review

Response by HYATT house Houston/Galleria I would like to thank you for your recent review of the Hyatt House Houston Galleria. We are pleased to hear that you enjoyed your stay with us and we look forward to welcoming you back in the future!

2 night romance trip in Jun 2012

A Traveller

HYATT house Houston/Galleria - Houston

3.0 / 5

Good

"annoying people at front desk"

Cleanliness
4.0
Service
2.0
Comfort
4.0
Condition
3.0

The service was not very good. We had to go downstairs to get a to go menu instead of them bringing it up; then we went down because there was not enough toilet paper, and they wouldn't give it to us even though we pointed out that we see the toilet paper right there. They said they would have someone bring it up even though we said it was an emergency […] and was needed now; the night before we left the front desk called our room at 9:00 which woke us up. They were calling to see if we needed anything since we were leaving the next day. I was livid that they called that late and woke us up when we had to be up early. I would never stay here nor recommend it to another person. Read more

Genuine Hotels.com guest review

Response by HYATT house Houston/Galleria Your feedback is very valuable to us. Thank you for taking the time to express your concerns. I sincerely apologize that your stay did not meet your expectations. I'm not sure what reason our front desk had for not delivering the menu to the room, but I can understand the inconvenience this may cause when you want to stay in the comfort of your room. I've highlighted this as a training topic for them this week to prevent it from happening again. The same goes for the toilet tissue. If they had it available, they should have given it to you immediately. The departure call is a process that we began to give us one last opportunity to touch base with our guests and see if there's anything else we can do for them. Some of the most frequent requests we get from these calls are wake up calls or directions to their next destination. Unfortunately, this distrubed your sleep, and I can appreciate how much a good night of sleep is worth before a long night of travel. Hopefully, you'll give us another opportunity to serve you in the future. If there's anything else we can do for you, please don't hesitate to let us know!

3 night romance trip in May 2012

Sue

HYATT house Houston/Galleria - Houston

5.0 / 5

Outstanding

"I'm back!!!"

Cleanliness
5.0
Service
4.0
Comfort
5.0
Condition
5.0

This is my hotel of choice when in Houston. I really enjoy staying here. However, I'm not happy with the fee of $12 for parking nightly.

Genuine Hotels.com guest review

Response by HYATT house Houston/Galleria We are so delighted to hear that we are your hotel of choice when visiting Houston. For the security and convenience of our guests, we do provide a secure covered parking garage for use at $12 per night. Your stay and feedback are very much appreciated!

1 night trip in May 2012

Wade G.

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1 Bedroom Suite - 1 King & Sleepersofa

Studio Suite-1 King Bed & Sleeper Sofa

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Score breakdown (from 235 reviews)

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