Hotel Highland Downtown/UAB, Ascend Collection Hotel - Birmingham

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Only stayed one night - but was impressed with the cleanliness, curtesy of staff and freshness of hotel - which was nicely decorated as well. It was in a good location, not too far from a couple of sites we were going too - and has valet parking (for a price) or you can park in public lot for a little less. I'd recommend this hotel if you want a nice, […] clean hotel for a relatively good price. Beds were on the firm side, but that is subjective. Read more

Genuine Hotels.com guest review

I had wonderful and too short stay at the Hotel Highland. All of the staff were very friendly and helpful. The breakfast was good, and there are several terrific restaurants within a block or two. It's a very convenient location for people visiting UAB, the hospitals, and downtown Birmingham. I'll stay at Hotel Highland again.

Genuine Hotels.com guest review

It was great. The manager and the front dest personnel were very friendly. They make me feel welcome. The room was very clean (thank you Wanda) and the Hotel's location was excellent. It is located close to a lot of restaurants and coffee shops. I'll be back.

Genuine Hotels.com guest review

it was good.

Genuine Hotels.com guest review

Nice boutique type hotel right in the middle of 5 points - lots to do within walking distance of the hotel.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Fun neighborhood with excellent restaurants and cafes. The hotel includes a decent continental breakfast with lots of choices. Hotel is right in the heart of activity.

Genuine Hotels.com guest review

This older, charming hotel has been well maintained and is lovely in its decorations/furniture. The location is very good - central. The only suggestion we make is to offer softer mattresses - both of us tossed and turned all night trying to get comfortable on the very firm mattress.

Genuine Hotels.com guest review

Could be a good find in a convenient location, but it's honestly just ok. The air condition was not fully functioning and there were also moldy spots where the tub met the shower wall. We were not there long so this was manageable. With its downfalls, the staff was more than accommodating and very helpful.

Genuine Hotels.com guest review

When we drove up, I was afraid that we had mad a mistake booking this Hotel because the outside looked very run down and the surrounding area was questionable. However, as soon as we opened our car doors, we were met by the valet/doorman and he stayed by our side through the entire check in process. Inside the Hotel lobby was like a cute bistro. The […] rooms were lovely and the staff were all exceptional. It was also nice to have free Internet access and the free breakfast was better than expected. Read more

Genuine Hotels.com guest review

Beautiful hotel. We were there to visit UAB hospital. It was very convenient to the places we needed to go. The staff was very friendly, especially our bellman, Johnny. Great breakfast. Would be sure to stay there again. Also, we ate at the French restaurant right down the street. It was delicious and very reasonable prices for such a nice restaura […] nt. Read more

Genuine Hotels.com guest review

Perfect location downtown! Rooms were clean, nice sized, decor was even on point too! From looking at the outside of the hotel you would never expect it to be so nice on the inside! Very pleased with the staff and promptness of room service and extremely pleased with the pricing! This was definitely great execution on my behalf of finding this place, […] it was a steal! I definitely recommend! #2ThumbsUp Read more

Genuine Hotels.com guest review

It was extremely hot in the room and when we called down to the desk to ask for help she gave a little attitude and said "just turn the heat off and air on." This didn't work, so a man came and tried to help us. He said he couldn't make it cooler becuase he would have to go in the attic and cut the air on. He went down and got us a fan, which didn't […] work and he just handed it to us at the door. Read more

Genuine Expedia guest review

A very comfortable and perfectly located boutique hotel for anyone wishing to be based in Birmingham's 5 points neighborhood. Easy walk to all the great restaurants and a Walk to dinner!quick jump over the hill to the Vulcan Statue Park, Botanic Gardens and Zoo.

Genuine Expedia guest review

I've stayed in this hotel twice. Once recently and before about 10 years ago. They changed everything for the better! All the renovations they made to this place make it look awesome. The rooms are really comfortable and clean. The only thing I didn't like was I couldn't control the heat in my room. When I called the desk and asked if they could teach […] me, they offered to bring me a heater instead...and sure enough within seconds someone was at my door with a heater that was more than adequate! Top notch place! Read more

Genuine Hotels.com guest review

The hotel was clean and comfortable, and staff pleasant. Unfortunately the bar next door had a rave that lasted from 11pm to 4am with very loud music penetrating not only the walls of this hotel, but our bodies! Suggest you take ear plugs as my request to staff fell on deaf ears. The hotel is located very close to the finest restaurants in BHM. It is […] also located adjacent to a homeless center which could make some guests uncomfortable. Read more

Genuine Hotels.com guest review

The hotel was very clean and the staff was friendly. Breakfast was just ok. It's nice that there were restaurants and a Starbucks close by, but venture much further and downtown Birmingham is not so nice. Definitely don't walk around by yourself at night.

Genuine Hotels.com guest review

Staff was very friendly & overall a decent place to stay.

Genuine Expedia guest review

I enjoyed my stay very much. Hotel was comfortable and breakfast was very good.

Genuine Expedia guest review

Overall, the hotel was OK. The location was great. However, my overnight stay was NOT GOOD at all. The bed mattress was extremely hard and unforgiving. I'm use to firm beds, but this bed was BEYOUND firm. It felt as if I was sleeping on a board instead of a mattress. Needless to say that I had a very sleepless night and arrived at my special function […] the next day looking and feeling very tired. As I was getting dressed the next morning, I discovered that there was NO full length mirror in the room. Apparently the rooms were not designed and furnished with women in mind. Every woman I know would expect to find a full length mirror when dressing for the day. Read more

Genuine Hotels.com guest review

It was convenient to UAB Hospital

Genuine Hotels.com guest review

I had a great experience at the Hotel Highland. The staff were great and even the little bar located in the hotel was a lot of fun! It is very convenient to shopping, night life, the hospital and the university. Also, they have a great cont breakfast. The only complaint I have is with the plumbing in the room. It seemed that the hot and cold were reversed […] from what the faucets indicated and just difficult getting my ideal temperature for my shower. I did report the problem to the front desk at the end of my trip and they said they would have it fixed. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Loved this HOTEL.... the front desk was a bit stale in service BUT Meghan in the H Bar and Fran at Breakfast made the stay very special.

Genuine Hotels.com guest review

The staff was really very nice - room was impeccable. The bar area closed at nine, but there are so many bars and clubs in southside, you really wouldn't notice.

Genuine Hotels.com guest review

I enjoyed the quirkiness of the furnishings, and the vibrant colors. The carpet is well worn and needs replacing. The hotel was close to my meeting, but the Church across the street has Programs for the homeless which is kind of scary for a woman traveling alone. Several asked for $$. The restaurants in the walking vicinity went from fast food to elegant […] dining. The elevator in the Public Parking Garage next to the Hotel was broken. Made it difficult to carry large bags down the stairs. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

right in the heart of 5 points which has the best resutrants. the hotel is the best we've stayed in in b'ham.

Genuine Expedia guest review

My husband was at the VA for heart surgery. The hotel helped me tremendously regarding packing my car, etc. since I was by myself. My husband wound up staying in the hospital two days longer than we had reservations at the hotel. I stayed at the hospital and asked if my car could stay at the hotel until we could leave the city and head back home. They […] allowed me to do that and were very friendly and sympathetic regarding my situation. Having to deal with finding parking for my car and worrying about it being broken into was totally eliminated due to the kindness and understanding of the hotel. Each person I had contact with was very friendly and helpful. I LOVE this hotel. Read more

Genuine Expedia guest review

This hotel has such great character and the suite's are beautiful!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very large room, clean and comfortable. enjoyed mini wet bar ares, great wster pressure. decent hot breakfast. Used parking garage behind hotel and never felt unsafe. walked to dinner each night. many options within walking distance including a starbucks. Enjoyed having a Kuerig in my room. service staff wss friendly and helpful. i was on 7th floor […] i did hear guon est on 2nd floor make mention of hearing loud music...jazz place close by plays live music outside on certain evenings but no later than 10 pm. with a total of 5 windows in my room i got the most gorgeous view. will stay here again. Read more

Genuine Hotels.com guest review

Hotel was great, clean room with large suite area, valet and front desk were average, resturants within minutes were awesome, neighborhood had too many sketchy bums just standing around throwing their beer cans in the street. Birmingham really needs to deal with the area it is too beautiful to allow it to go down hill

Genuine Hotels.com guest review

Very nice stay, love the area. Close to UAB where we had a doctors appt. Room was very nice & clean. Beds very comfortable!! One thing you could change...put a larger coffee pot in the room. Sorry but Wolfgang's coffee sucks!! Put a better coffee in the rooms. Otherwise, the stay was great. Thanks for paying attention to the details!!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The comfort of the bed was great, the continental breakfast was unpleasing at best. Giving better quality food with more variety would increase overall rating!! Thanks Sandy

Genuine Expedia guest review

Absolute fabulous location- you can walk to so many things like the pancake house and starbucks and other great restaurants. The hot breakfast was nice and the staff was very nice too. No drinks or snacks in the room but they have a pantry you can go to get some items. The rooms were very comfy. Would definitely stay there again the next time we pass […] through Birmingham. Read more

Genuine Hotels.com guest review

I thought the hotel decor was very fun & funky. The beds were very comfortable. The complimentary breakfast was exceptional as well.

Genuine Hotels.com guest review

The Hotel Highland remains my favorite hotel in Birmingham. The hotel is clean, staff efficient and friendly. My room had a wonderful view of Vulcan and Red Mt. Five Points has really gone down hill but the the Highlands Bar and Grill right down the street it is still a wonderful location.

Genuine Hotels.com guest review

I think there must be a meth clinic behind the hotel; multiple "strung out" characters hanging all around. Sign said parking behind the hotel, circled the block twice to only find out there was no self parking, as informed by the overly cheery reception desk. Room key didn't work the first try (pet peeve #1) remote control TV didn't work (pet peeve […] #2) took forever for maintenance to show up after my call (pet peeve #3) non-working lamps/blown light bulbs (you guessed it #4). Other than that; the room was a very nice size with comfortable bed. Bottom line is that I probably won't stay here again, not worth the price tag. Read more

Genuine Hotels.com guest review

While this hotel does have moden Brazilian furniture, the best looking part is in the lobby. The furniture in the room was extremely shoddy.. The doors on the dresser wouldn't even close without lifting it into place. Bathroom was extremely small.. Clearance between the door and toilet was less than an inch... Actually had to step to the side to close […] the door...given the smallest room on the floor immediately by elevator and told I could not change because my reservation had been made through hotels dot com website.. Beds clean... No parking.. Public parking deck costs 4 dollars per entry...breakfast decent.. Overall, blah Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The draw for this hotel is location--near some of the best restaurants in B'Ham, and walking distance to all. The overall look of the hotel (interior) is a bit dated, and could use some updating, but overall it's fine. We stayed in a well-priced suite--it was more like a small apartment! Continental breakfast was fantastic, even a little overwhelming […] in selections. Very fresh. Hotel staff was professional and very welcoming. Will stay there again. Read more

Genuine Hotels.com guest review

Bad: The girl working the front desk during the day left a little bit to be desired in the friendliness department. And the parking situation is only okay. It's nice to have the valet service, but they only have 1 guy working at a time, and they only have 2 spots on a busy street in front of the hotel. Makes for a bit of a production when it's dinnertime […] on a Saturday night and 3 or 4 parties are waiting for 1 guy to run around the block and retrieve their cars 1 at a time in traffic. I will say that the valets were impeccably polite and attentive. Good: Well appointed, comfortable room. Not huge, but probably expected for a historic building. Great view of downtown from our room. Continental breakfast similar to what you'd get at a Hampton Inn. The front desk staff in the evening were very friendly and helpful. Awesome: Location can't be beat. Heart of Southside. It was my fiancee's first time in Birmingham, and she already insists that we only stay at Hotel Highland on return visits. Read more

Genuine Hotels.com guest review

This a very nice little boutique hotel. We got a corner room on the 4th floor that had a separate living room with a coffee bar. The beds were comfortable w great pillows,The staff was very friendly. The five points area where the hotel is located has a number of good restaurant within walking distance.There are alot of larger chain hotels a few blocks […] towards town, but if want to try something a little different without to much risk, this is the place. We were there on business, but we had some fun with this hotel. Read more

Genuine Expedia guest review

Great breakfast; walking distance to medical center.

Genuine Expedia guest review

Comfortable, walking distance to Southern Research Inst. where my meeting was. Front sitting area was nice place to kill 2 hours doing email before catching a taxi to the airport.

Genuine Hotels.com guest review

bad first impression. staff not very professional, and gave us some very bad tips about getting cabs. a sort of run down bar right in the lobby that was not open. bad lobby desk with what looked like the pantry in my first apt in the back. beat up room, very bad bathroom. God forbid you looked between the sheets at the blanket.

Genuine Expedia guest review