"Close to Disney and the Convention Center"
The room was very comfortable, clean and close to where we needed to be. The price was very reasonable.Genuine Expedia guest review
"won't be back. ....... ever!"
We stayed here last year in Feb. We arrived early and were upgraded to a family kid suite because our room wasn't ready. It was move, updated, and clean. This year we stayed in the standard room. It was horrible! When we arrived the parking lot was packed and almost no parking left. Them when we got our room Let's and went to our rooms they smelled […] so bad! Like mildew and mold. I tried to upgrade the room but we were our of luck. We had to stay. The water pressure in the shower was non existent. The hotel was loud and they did nothing about poker running around at all hours of the night. The pool area was nasty. Food on the deck that had been water logged. And if you ever had to use your car you would lose your parking space and have to park in the back alley area. You don't want to be walking around back there at night. Only, and I mean only good things were location was an easy walk to Disneyland And the small store in the property with reasonably priced food, drinks, and souvenirs. Sadly we won't be back. Read moreGenuine Hotels.com guest review
the hotel looks pretty good on the photos, inside the rooms its pretty old, and dirty, we found hairs in the restroom floor, sink and shower, the doors have stains, the room smells not very nice, I read all the reviews about the hotel and I made my decision on the reviews, but the hotel did not meet our expectations, we pay over $200 a night for a kids […] suite, we are not staying there again, the carpet its pretty nasty as well, even do we only sleep there, we still want a clean shower and restroom, an a clean carpet to walk barefoot, overall for the price needs better maintenance. Read moreGenuine Hotels.com guest review
"Decent room next to Disneyland and Parks"
Nothing outstanding about this hotel, other than the location and the fact they had a laundromat for guest use and a 4 game arcade room. Prepare for a night of kids running around through the hallways as their parents are oblivious to manners and consideration for other guests who do not have kids. Other than that, the room could have stood to be a […] little cleaner, after finding a dried urine stain on the toilet and a few of someone's hairs on the bed... I'd probably opt to find a different hotel room for the next time I'm here for 3+ nights. If you're staying for one night and looking for convenience, or got kids you don't care to watch, this is your place! Read moreGenuine Hotels.com guest review
"Close to Disney...and Noise"
Comfortable room at what seemed like a good value but with construction next door and the thin floors and walls the noise was just too much. We won't stay here again because we just couldn't get a good night's sleep. The accommodations were fair but the inside of the hotel, including the room, is a bit worn. The staff was pleasant.Genuine Expedia guest review
"close to disneyland"
i love this hotel ! this is the second time we stay there. my kids love the kids suite. i will be staying there whenever i take our disneyland trips.Genuine Expedia guest review
"Great Room Great Service"
Loved this hotel..Was perfect getaway and close to everything. Staff was A-one..can"t wait to visit again.Genuine Hotels.com guest review
"Small hotel close to convention center & Disney."
Rooms are run down & need to be updated. Shower barely worked:-( Blow dryer didn't worked but hotel staff sent someone right away to fix the problem:-) My 9yr old twin girls love the bunkbead set up with the privacy slider. Rooms have paper thin walls so you hear every little noise. No restaurant on site.Genuine Expedia guest review
The room was nice, very clean and spacious. Staff was very friendlyGenuine Expedia guest review
"Hotel close walking distance to Disneyland"
It is only 2 blocks away from Disneyland. Good foot traffic between park and hotel. Nice room, quiet. No breakfastGenuine Expedia guest review
"Nice that you offer a kids suite"
We had fun at Disneyland and a nice rest afterwardsGenuine Expedia guest review
"Nice family hotel"
We stayed on our short visit to Disneyland™. It's about, oh, 3/4 of a mile from the front gates. The room had a bunk bed (plus hide-away) separated by sliding French doors. The master bed was softer than I'd like, but not too bad. So many hotels have very serious flow-restrictors in the the shower heads that make it challenging for getting a decent […] shower. Not here -- very good water pressure! Read moreGenuine Expedia guest review
Amazing service close to Disneyland loved it i will be back next springGenuine Hotels.com guest review
"needs a makeover."
it may look nice from the lobby but the rooms needs a definite makeover. beds were uncomfortable and there was an "old" smell to the room. wouldn't want to come back, wouldn't recommend.Genuine Expedia guest review
"Plenty of room for my family of 5"
We had a seamless check-in, and when my children saw the room, they were delighted to see the bunkbeds. The location was great, as we had access to a 7-11 and everything from Mexican to Chinese food within easy walking distance. The housekeeper servicing our room was extremely friendly and accommodating. We'll probably go back next year!Genuine Expedia guest review
"Cheap hotel near Disneyland"
Stayed in the Children's "Suite". The door to the kids room is a set of sliding doors and one was off the tracks. The Hotel is a healthy 15 minute walk to Disneyland. And currently there is construction next door that starts at about 6:30 am. Hotel is older and shows wear in some places. The heated pool and hot tub was nice after a long day. Back door […] to tower never locks. No continental Breakfast. Read moreGenuine Expedia guest review
"Great place to stay"
We enjoyed bringing our family from Australia and staying in this motel. It was roomy, clean and comfortable, and kids suite provided extra space and privacy. Close to Disneyland and restaurantsGenuine Expedia guest review
We liked this hotel a lot and would stay again. The kids' suite was perfect for our family of 4 - and the kids loved the bunk bed! The hotel is a 10-minute walk from Disneyland and several restaurants. The hotel was pretty noisy the first night with lots of inconsiderate and extremely noisy people coming back to the hotel late at night shouting and […] slamming doors. Irritating, but not the hotel's fault. Overall a good experience. Read moreGenuine Hotels.com guest review
"Clean, quiet, walking distance to Disneyland"
We were originally scheduled to attend a cheer competition at the convention center, but due to an injury our plans changed. We decided to make the most of our reservations and use them anyway. Had a great girls weekend with my daughter shopping for her prom dress and graduation dress.Genuine Expedia guest review
"Great for the money"
Hotel was great for the money! When we got there at 7:30 we stopped in the office to see if we could park our car there since we would be checking in later in the day and they let us check in right then! Room was clean and recently remodeled. Only draw back was we were told that because we were in the main portion of the hotel we would not hear the […] noise from the construction next door and where we were (on the end) you could totally hear the construction right at 7:00am. Most of it isn't bad except the back up beepers on all of the fork lifts are really LOUD and constant! Read moreGenuine Hotels.com guest review
"Everything was in walking distance"
Hotel was in walking distance to everything there was a IHOP right across the street which was good. Our room could have been a little more clean but we only slept there so it was okGenuine Expedia guest review
Great location, but the rooms are extremely noisy. Construction of another hotel outside our window and you hear every word in the hallway and neighboring rooms.Genuine Hotels.com guest review
Very clean and great front desk services.Genuine Hotels.com guest review
"Disneyland only a short 1/2 mile walk"
This hotel was very nice and convenient for Disneyland. My family loved the fact it was so close with just a short 1/2 mile walk to Disneyland or a quick ride on ART (bus). We were in building 2 so the construction of the building next to us was loud but we only noticed it when we came back mid-day for a rest before heading out for the evening. I would […] say the beds could use a replacement mattress as our king bed was too soft and lumpy but I am used to tempepedic at home. The family enjoyed the heated pool and jacuzzi and the staff was great! The helpful and friendly staff made up for any inconvenience from the noise of the construction and I would stay here again. Read moreGenuine Hotels.com guest review
"Comfortable, Clean, Close to Disneyland"
I was concerned when I read about the experiences of a few guests in 2011. I stayed at the hotel in March 2014. My room was very clean, comfortable and within walking distance (about 10 minutes) from Disneyland. I stayed with my 11 year old and 6 year old sons who also found the room comfortable and enjoyed a bit of TV after a long day at the Magical […] Kingdom. Hotel staff was very courteous and friendly. I would definitely return again. Read moreGenuine Expedia guest review
maid left beds unmade and took blankets and pillow cases. had to call to get them at night when we got back to our room. had a couple of small packages delivered to hotel. front desk was a little cranky about that.Genuine Hotels.com guest review
great for the price and good for a family of 5. Not always easy to find a place for all of us and some privacy for mom and dad.Genuine Hotels.com guest review
"Close to Disneyland"
Nice hotel, within walking distance to Disneyland. Friendly staff. Comfortable beds and relatively quiet. Do not have safes in the room. Love the little balcony to sit and visit. Would stay again :)Genuine Hotels.com guest review
A few maintenance issues and paper thin walls but great price and fit our purpose.Genuine Hotels.com guest review
Not 4 stars but got the job done....the kids loved the bunk beds. The walk wasn't to bad but after a long day and Disneyland the shuttle was the only option.Genuine Expedia guest review
"Kids suite was great!"
We spent 4 nights here in one of the kids suites and thought it was wonderful. Rooms were spacious and clean. Fridge and microwave. We didn't hear any noise at all from the construction next door. It was about a 10 minute walk to the gates of Disneyland. Very good price for the size and style of room we got. Would stay here again.Genuine Hotels.com guest review
"Great location. Very nice facility."
Only downfall was the construction noise near the hotel starting before 7:00 am. I would highly recommend this hotel. It's clean and liked having a balcony.Genuine Expedia guest review
room was clean easy walk to disneyland grand son loved the pool and spa nice that it stayed open til 11PMGenuine Expedia guest review
It was what we expected. 10inute walk to Disney Clean room no aminities.Genuine Expedia guest review
"Easy to Find"
We stayed for 3 nights in March of 2014. We a decent room for the price. We wouldn't mind staying there agin.Genuine Expedia guest review
"great hotel close to Disneyland"
This hotel is staffed by excellent people. The location is ideal for the Convention center and Disneyland. It is close to restaurants. The rooms are kept clean. The staff is friendly and helpful. They know the area and can make recommendations. The beds are comfortable. The only problem was with the television. It cut out frequently due to a change […] in providers. Read moreGenuine Expedia guest review
"Close to Disney"
I have stayed at the hotel before. The rooms with bunk beds for the kids are a great perk. The overall hotel seems wore out and is in need of an upgrade. I would only rate this hotel 2 stars in the present condition.Genuine Expedia guest review
"Perfect play for Disneyland"
10 minute walk to the entrance of Disneyland. We got a free room upgrade because I asked about a mini fridge in our room. Extremely nice and helpful staff. The room quality and cleanliness isn't 5 stars, but all we were looking for was somewhere to crash at the end of each day in Disneyland. It was comfortable, close and the price was right. Thanks […] ! Read moreGenuine Expedia guest review
"Close to Disneyland"
This is definitely a no frills hotel. The room was clean. The staff was super helpful. The price was good.Genuine Hotels.com guest review
"Nice hotel, close to Disneyland"
Says it's close to Disneyland but not really walking distance. Like 20 minute walk. Hotel staff was nice. We checked in around midnight. The hotel parking lot was so full! There was only parking in the Sheraton next door, do after unloading the bags, my husband had to drive over there and park the car and walk back. Not too far though. Rooms were clean, […] beds were comfortable. We really only slept there so we didn't get to see breakfasts facilities or any other amenities they offered. Read moreGenuine Expedia guest review
"Terrible costumer service"
The costumer service terrible and my keys there don't activated well so there desactivated 3 times super inconvenience specially because we're so tired from our trip and we have kids too next day when we come back from Disneyland so exhausted is deactivated AGAIN ... When we go to buy food again when we go to stores again so sooooo frustrating and they […] never apologize for this inconvenience terrible service in front desk Read moreGenuine Expedia guest review
"Great place considering construction"
Before I start I'd like to mention the construction of the new hotel next door to "tower 2". Started at 6am daily. Therefor our kids woke up at 6am daily. We were not too happy about that at all. Construction. Is due to end summer 2014, and ask for a room in tower 1 to stay way from the noise? Not sure that will help though. We stayed here while we […] did Disneyland, VERY manageable walk to the park, we did the walk 4 times a day during our 3 day passes. The hotel has undergone renovations and wasn't bad at all. Very clean and the kids suite is a must if you have kids! Wish the fridge actually worked well, just kept our food cold enough to not spoil but not very cold. Beds were very comfy! Huge plus! Staff was friendly. Rooms could use new wall treatments, wallpaper was coming off/bubbling up in several spots. New carpet and furnishings made up for that. We discovered on our last day the back door on tower 2 didn't lock nor require a key to get in like the front door, but worrisome since there are bums camped out at the bus stop not far from the building. We will definitely consider staying here again...... After construction has stopped next door. Read moreGenuine Hotels.com guest review
"Nice hotel within walking distance to Disneyland"
We stayed in the Kids Suite and although it looks a lot bigger in the pictures online we did like the room. If you have kids this room is the way to go! The hotel and our room was clean and the staff was very nice. The maids came everyday and if you don't want to be bothered you can put the do not disturb sign on the door. It was convenient to walk […] to Disneyland instead of taking a shuttle and paying for a shuttle. The walk is about 10 minutes to the front gates at Disneyland. We liked that the swimming pool stayed open till 10 pm because the week we were there Disneyland closed at 8pm. There is construction going on next door but we didn't hear one sound from it and I read there was a problem with parking which we didn't have. It's a great hotel if you don't want to break the bank and you can save that money to spend at Disneyland! Read moreGenuine Expedia guest review
great hotel, we will stay here again. great staff and pool and jacuzzi was great. will stay here again. thanksGenuine Hotels.com guest review
"Nice hotel close to Disneyland"
I was a little disappointed in the rooms climate control. When we got there the room was very cold, I increased the thermostat and it didn't work. I had to call mantenance. When we got back to the room is was very warm and we weren't able to cool the room down. It was either too hot or too cold. That being said, overall the hotel was very nice the staff […] was helpful. I would stay here again. Read moreGenuine Expedia guest review
"Not too far from Disneyland"
It was nice the bed was comfortable.Genuine Hotels.com guest review
The room wasn't the cleanest & the walks were paper thin .. Drunk loud people in the hallway on our 3Rd day, but the staff finally got them back in their rooms. Sorry to say we won't be back... At $150 it wasn't no bargain..Genuine Hotels.com guest review
We booked the kids suite, called and we were assured the rooms were nice and freshly remodeled. We were directed to ask at check in for a newly remodeled suite... The front desk person had a confused look and asked someone, he said they all were... Room didn't seem like it was freshly remodeled so in the morning I asked what was done to the rooms... […] "New sink, bedding and carpet a year ago". Just seemed like maintenance stuff,... Carpets were dingy, couch seemed old, bed was super soft squishy and springy, bunk beds seemed fine. All and all has potential, rooms are nice size just needs the inside of rooms to be remodeled and freshened up ... Switched to a larger known chain hotel down the road, same price but oozed quality and comfort... Read moreGenuine Expedia guest review
The staff was very accomdating and room's were niceGenuine Expedia guest review
I have stayed at Portofino a few times. It is what it is. You get what you pay for. No fridge in the room, pool is small and silly, beds are nice, air is good. It's just not that great and if it wasn't for the walking distance to Disneyland there wouldn't be much upside. The walk to Disneyland is littered with homeless folks, a few who yelled at my […] family informing us that while we slept dreaming of Mickey Mouse people got mugged on the street. That was pleasant. I won't stay here again. I will either fork over more money to stay at a Disney property or just drive from a different part of town. South Coast Plaza hotels are nearly the same price and a lot nicer. You just have to drive. Portofino tries, just not hard enough. Read moreGenuine Hotels.com guest review
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