"What a dump"
The hotel staff was not friendly, the bathroom had bugs in it and the toliet didn't flush. There was only two towels, no fitted sheet on the bed, holes in the mattresses. The door where the bolt lock is was damaged and you could see through the hole to the outside, the curtains didn't close and they put my family with small children next to the bar […] so we got to listen to the bar music all night! The free WIFI was not available. We spent two hrs in the room before we checked out to find a be tater hotel. I can see why they don't offer a refund because this must happen a lot! I filed a compliant with the BBB. Read moreGenuine Expedia guest review
The most disgusting, filthy, unsafe, unfriendly business. I gave up my money, what I would NOT call a room and ran to the Hilton. REALLY GROSS!Genuine Hotels.com guest review
pleasant, and relaxingGenuine Hotels.com guest review
"Close to beach"
Original room not available booked a sweet was given a standard room for first night than switch to a sweet next morning. Pool was nice n location was nice. Lack of towels n face clothes being available was annoying. If your not gonna spend much time in your room than this is a gd place.Genuine Expedia guest review
"Do not stay here"
Unless you enjoy only having hot water sometimes and water pressure that is terrible at best and seems to vary with each shower do not stay at this hotel. The cleaning staff were not friendly and were always yelling down the halls to each other. The doors have electronic locks that don't work so you must use a deadbolt to even keep the door closed. […] Everything here looks run down. Our bathroom door was chipped and the paint was coming off. I will never stay here again. Read moreGenuine Expedia guest review
"They can do better with that location"
They need maitance and cleaning the hotel facilities. Example pool, stairs, walls. They need a better nice customer service.Genuine Hotels.com guest review
"Go to next hotel!!!"
Trust me!!! Do not go here if u have a family and need to get some sleep. Tropic cay may be ok if u like to party and doesnt mind stayin up all night. Rooms need a major makeover!! Jus didnt feel safe here!!Genuine Hotels.com guest review
"Not So Bad"
I am native to Ft. Lauderdale and so I have seen this hotel in passing. I recently moved to another state and planned a vacation to come back for July 4th to have a beach vacation with friends. The trick to this hotel is adjusting your expectations. If you are looking for a picture-perfect hotel for a romantic getaway, you should look elsewhere for […] a pricier hotel. If you want a clean room with no frills to crash in after a beach day and night on the town at a very fair price, this will work fine for you. The property is decently kept, safe, and our room was clean upon arrival. The staff was kind to us and we were offered a free "welcome drink" at the bar. Note that the bar plays music until about 11pm which can be heard from some rooms. Overall we were very happy with our stay and would definitely return! Read moreGenuine Hotels.com guest review
Pictures on website are deceiving. The second room had an AC wall unit that could not be repaired. Phone did not have a wall connection, even after reporting it to the hotel staff. Location was great. Motel needs a major cleanup and remodel. Not reccomended for a clean, comfortable place to stay.Genuine Hotels.com guest review
"Do not recommend this hotel. Dirty and nasty"
The AC didn't work and the pools' restrooms smelled very bad. The pool didn't look clean and the room was very poor looking. The hotel in general needs repairs. The bedroom was so disgusting that I wanted to leave immediately. I will never rent there again.Genuine Hotels.com guest review
"Dirty with an attitude!"
This hotel was not clean, most of the staff had attitudes. I will glady pay full price for a clean room at a reputable property next visit! It is NOT clean.Genuine Hotels.com guest review
"Decent motel near the bars and restaurants"
The street parking in that area is 24hrs metered at $1.50 per hour. Motel offers flat $10 per day rate to park within their block. Motel offered 2 free drink tickets at the bar. Beach is directly across the street. Bunch of bars and restaurants in walking distance.Genuine Expedia guest review
"Horrible experience unsafe hotel!!!!"
The hotel is a disaster!! Don't believe in the pics!! The staff was nasty the doors are broken, the kitchen was so unsafe you have to plug in the table stove in order for star working broken buttons also the electricity outlets broken, pool was horrendous the hotel have a bar there and people stay until next day at the bar pool and lots of noise and […] people drunk get in to the pool and having their business in front every body and people smoke weird cigarettes you can smell, also is 10 dollars parking and only have a 15 parking spots and the drunks came for the bar take it you pay and have to park at street, I was 2 nightmare nights and was the horrible experience in my live, we expend more money because we need to stay away from this hotel and came only for sleep with one eye open, and you see the price low but in the reality was high for the service and quality,even you can take a good shower because the tube is dirty I use my flip flops all the time!! I'm surprise this hotel stay as a option in hotels.com stay away!!! Don't waste your money!! Read moreGenuine Hotels.com guest review
"Great Location, fair for the money"
Location was great and the hotel was fair for the money spent. Shortage of towels, rooms not very clean, and need security around the pool/bar area.Genuine Hotels.com guest review
bad locaton. the music was way too loud from the bar could not sleep. and hotel was not kid friendlyGenuine Hotels.com guest review
"My Hotel Stay Alone"
This hotel was fine for one person traveling alone last minute. It's right across from the beach and great if you don't have to spend alot of time in the room. TV did not work, no remote control. Phone did work. Spotty internet connection. The cleaning lady took my towels and could not replace with clean ones since they were still in the wash. Not great […] since I was meeting someone for lunch and needed to get ready. Read moreGenuine Expedia guest review
"Not that bad"
Overall service was Ok. Bartender Kathy made it worthwhile.Genuine Hotels.com guest review
This was suppose to be a Romantic getaway by the water...it turned out to be a wrong turn!!! The place look rundown inside and out keep searching!!!!Genuine Hotels.com guest review
"MY OTHER 2ND HOME.."
WAS A LIL HESITANT ABOUT THIS HOTEL IN THE BEGINING,, BEING A FREQUENT VISITOR TO FTL. I;VE SEEN IT IN PERSON.. GAVE THIS HOTEL A SHOT, AND WAS PLEASED.. YOU GET WHAT YOU PAY FOR, SO I KNOW KNEW WHAT TO EXPECT,,,CAN'T BEAT THE LOCATION, HAS EVERYTHING FOR A GREAT LONG WEEKEND STAY POOL BEACH ALL AT YOUR DORRSTEP. AND THE 'BAR' IS AWESOME LOVE THE ATSMOSPHERE […] AND WAS GL;AD THE STAFF OF TC AND THE "BAR' ARE ALL VERY HELPFUL , NICE AND COOL,, THIS IS HOTEL IS NOT FOR EVERYONE BUT ITS WORTH THE STAY,,, I WILL RETURN AGIAN!! BEDS WHERE CONFORTABLE TOO...THIS HOTEL IS GREAT FOR SINGLES ON A BUDGET,,, Read moreGenuine Expedia guest review
"dont stsy here"
It was a dump i have nevet had a worse. Roon in my life. Dont stax hereit was disapointing. It had a good veiw that was all very scary dumpGenuine Expedia guest review
I like it very much. The staff was excellent. They went out of their way for me.Genuine Expedia guest review
Noisy, noisy, run down, air conditioning was not workingGenuine Expedia guest review
"Run now, listen to reviews"
Worst hotel ever!!! Dont ever stay there, listen to the reviewsGenuine Expedia guest review
"Good location bad hotel"
I stayed here two days and it was not worth it. My friend had a "suite" and there was no difference at all. And the room wasnt even clean, we found an empty cigarette carton in the drawer and the bathroom was dirty. It was not worth it. And the staff was not very friendly. I asked a question and they were rude about it. Dont stay here, you won't like […] it. Read moreGenuine Hotels.com guest review
The hotel is in a good location, however, it is poorly maintained and not very clean. Curtain wasn't securely hung and the floors were dirty. Definately time for an upgrade to the property. Also, there is minimal parking. I had to pay $11 for parking when I checked in, but when I returned to the hotel later that evening, there were no parking spots […] available so I ended up parking in a metered space and getting a $32 parking ticket. Would not stay here again. Read moreGenuine Hotels.com guest review
"5 minutes in and I wanted to change Hotels! :("
I guess you get what you paid for but Tropic Cay Hotel has to be hands down the worst hotel on the strip. The room was very dingy and gloomy. My toilet was busted and ran all night long. (they did fix it right away the next day when I reported it) I requested my room be clean and new towels be delivered 3 TIMES before I got some towels. Room never got […] cleaned. Read moreGenuine Hotels.com guest review
Not at all what was advertised in picture dirty door barely locked charged for parking loud nasty.Genuine Hotels.com guest review
"Reasonable price for beach stay"
The price was right and the location was great (just across the street from the beach). The beds were comfortable and the A/C worked well. Front desk staff could have been friendlier.Genuine Hotels.com guest review
This hotel was not clean at all. The AC did not work in our room. It was very unsanitary to say the least! The pool bathroom was out of toilet paper, I told the man at the front desk his reply was to use the bathroom next door! Completly unacceptable! I would not ever recommend this hotel to anyone!! Just a little extra effort and I think the visit […] would have been better! Then location is great! Read moreGenuine Hotels.com guest review
"This hotel should be knocked down and rebuilt"
This was the worst hotel I have ever stayed in! We tried calling other hotels and getting another one but they were all sold out so we were forced to stay. We slept with out beach towels and wore our sandals in the shower and did not close the curtain because we didn't want to touch it. Our room was so moist it had water literally dripping down the […] walls and mold was growing on the ceilings. The walls were falling apart and the door jams were all broken. HORRIBLE! we even considered sleeping in the car. Read moreGenuine Hotels.com guest review
"Very old and a loud, party atmosphere very late"
This room had a terrible mildew odor and gave you the feeling of dirtiness. The first to check us in was quite rude, another was very helpful and friendly. I would NOT recommend if you plan on going to sleep before 3:00 a.m. Extremely loud DJ at the bar that can be heard from all rooms.Genuine Hotels.com guest review
"TURN AWAY QUICKLY"
Dirty rooms, unkempt beds, filthy sheets and burned blankets, stained mattresses, peeling paint, stained chairs, inches of dust on furniture, lampshade. Not sure the color of tile in bathroom...at one time may have been white. Broken doorframe with a lock that didnt work. Positive staff missed the training on "customer service". It was a nightmare. […] Handicap ramp made out of plywood and doors painted with primer. Read moreGenuine Expedia guest review
Good.Genuine Hotels.com guest review
"For people who plan to beach and bar hop."
This hotel has a great location and price...that's about it. The safe did not work, and the refrigerator was hardly cool. I went with my brother for a hockey game/spring break so this may work for younger people that are just looking for a place on A1A and plan on going out alot. You do not want to hang out in the room. There was a nice little "tiki" […] bar attached and the bartenders were really nice. I would not recommend for couples, families, or business travelers. Read moreGenuine Expedia guest review
The "resort" is old, dirty and the staff was not helpful at all. I could have paid a little bit more and stayed at the HILTON! As I went through the week I was informed of additional charges; parked car, etc. I DO NOT RECOMMEND!!Genuine Hotels.com guest review
"AVOID this hotel, you have been warned"
DO NOT believe the pictures! The front desk clerk was rude and unhelpful. When we asked for clean towels, the ones provided in our room had hair in them:( he said they were all out. We asked for a blow dryer he claimed he had just given out the last three. The bed did not have fitted sheets and you had to sleep in the middle of the bed to avoid touching […] the matress. You have to pay for parking, the paint is peeling, the bathroom has black mold and I could go on and on. I tried to have an agent from Expedia call to cancel my second night and the clerk hung up on her. AVOID this hotel at all cost!!!! It is not on the beach, it is on the other side of the busy road. Other couples left the hotel early, it was worth it not to stay in this dump! It does NOT even deserve one star yet alone two! Read moreGenuine Expedia guest review
"Worst hotel I have ever stayed at!!! Avoid this pl"
This hotel is horrible! I don't think they ever clean! The hallway just getting to the room will make you scared for your life. Trash and mold everywhere! No carpet in any of the rooms with mold and dirt all over the floors. They don't clean or restock the room with anything while you are there. The bathroom door didn't shut, the shower floor was disgusting, […] and the towels had stains on them. They don't give you fresh towels everyday, you have to give them your current towels so they can "wash" them. All the surfaces in the room were dirty when we arrived and the tv was going out. The sheets and coverings were stained and also no fitted sheets. Woke up the first night and the floor had water everywhere from the air conditioner. The bar downstairs is disgusting, also loud until around 3 in the morning. The bar crowd is interesting to say the least. Never went into the pool, was to disgusted by the rest of the place to try it. The staff was less than friendly. There is really no parking, they have a back lot, it was an abandoned grass lot two blocks away with no signs or an entrance. Parking also costs extra for each day. Should have checked out after the first night but the other people I went with didn't want to hassle with changing hotels. The only thing it has going for it and the only reason we didn't leave right away is because the beach is across the street. Worst hotel I have ever stayed at!!!!!!! Read moreGenuine Hotels.com guest review
Great Loction to the beach. Rooms and facilities need drastic upgrade.Genuine Expedia guest review
"Worst hotel ever!!"
The absolute dirtest place my family and I have ever stayed in. The only good part of our stay was the amazing staff at the bar. I would never recommend this place to anyone!!!Genuine Expedia guest review
Excellent location, above average pool bar, access to the beach, Clean enough.Genuine Expedia guest review
badGenuine Hotels.com guest review
Old and rundown. Needs to be torn down and rebuilt. Only positive is that it sits overlooking the ocean.Genuine Expedia guest review
"Regret picking Tropic for low /"
DO NOT STAY HERE! YES THE RATES ARE CHEAP BUT THE WATER WAS YELLOW, THERE IS NO HOT WATER, TUB DIDN'T DRAIN, TOWELS & SHEETS WERE DIRTY, AIR CONDITIONING BARELY WORKED & WAS EXTREMELY LOUD. THE POOL WASN'T CLEAN... EXTREMELY DISAPPOINTING. WE SWAM AT ANOTHER HOTEL & SPENT AS LITTLE TIME AT THE TROPIC CAY AS POSSIBLE. ONLY ONLY ONLY NICE THING WAS LOCATION […] BUT THERE ARE PLENTY OF CLEAN HOTELS NEAR BY WITH HOT WATER! Read moreGenuine Expedia guest review
I don't like it. They need to repair everything.Genuine Hotels.com guest review
"Spend the extra money and go somewhere else."
No towels in room upon arrival, had to take them from another open room. Our request for towels was ignored. A roach the size my big toe ran out from under the bed nearly missing my feet. Towels had stains on them, bed was uncomfortable, loud music blaring until after midnight from hotel bar and parking was sparse. My highest rating was a 5 for surrounding […] neighborhood. The location was right on the beach and within walking distance of shops and restaurants. The only positive note. Read moreGenuine Hotels.com guest review
"Just because it's on the beach doesn't mean anythi"
The employees couldn't be nicer!!! The access to the beach is perfect!! But, unfortunately, that is the end of the positive feedback. The rooms are extremely outdated, rundown & dirty. Don't believe the pictures you see online. They can be photoshopped. I had to wear flip flops inside the room at all times except when I got in bed & in the shower. Other […] peoples hair on the floor. Wouldn't recommend to my worst enemy!! Read moreGenuine Hotels.com guest review
Did not stay in the room once I saw it. Don't waste your time even considering this place. Very poor condition, inexperienced management, very poor maintenance and up keep.Genuine Hotels.com guest review
I have never stayed In a place as filthy as this, my socks we so dirty (black) from walking around the room I left them there. Dead bugs on the floor, black dirt or mold in the tub/wall seams, window that wouldn't lock, horribly dirty bed skirt. I could go on and on.....I do have a lot of pictures to prove it all. I was so shocked I wanted to document […] it. We asked for another bath towel and were told they didn't have anymore. I would definitely not recommend. Read moreGenuine Hotels.com guest review
Frist off, all I can say this is by far the worst hotel I have every stay at. The rooms are nothing like the picture’s show. It is a rundown motel. Also, if you are a light sleeper this is not the hotel for you. The hotel has a bar in the middle that has music playing till 2:00am. When you are in your room you can hear everything the walls are paper […] thin. In addition, if you are looking for customer service this is not the place. Jonathan the front desk agent has the worst people skills I have ever seen. When I called in to discuss my reservation as I had to leave one day early due to my father having a heart attack he hung up on me. TWICE. This man clearly does not value the customer’s that are paying his hourly wage. All I can say is STAY AWAY!!!!!!!!! Read moreGenuine Hotels.com guest review
"Stay somewhere else!"
Room was gross. We had no towels. The worst part was the bathroom. EWW! The pictures made this place look alot nicer then it was, which is why I booked it. To top it off, the staff was very rude. Especially the maid!! Pay the extra twenty bucks and go somewhere elseGenuine Expedia guest review
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