"Very Convenient !!"
Beautiful hotel with great and knowledgable staff....could not have been more helpful. The rooms are large and contain coffee maker. Would stay their again on next visit.Genuine Hotels.com guest review
"Nice little hotel with a great location"
I spend a weekend at the hotel ... It is a very nice clean hotel with friendly and helpful staff .. And a great location with a nice walking distance from major touristic sites.Genuine Expedia guest review
"Nice hotel close to everything"
This is a decent hotel, nothing super luxury about it but it wasn't bad.Genuine Expedia guest review
"nice hotel very close to underground"
good experience,hotel was very close to the city center,underground and all of the tourist attractionsGenuine Expedia guest review
"Wonderful hotel, amazing staff..."
I am almost afraid of posting this review because I want to come back and have it available for us! It is a gem of a place, quiet, clean, and with the BEST staff at the front desk, especially Bobby and Jasmine. Bobby in particular was knowledgeable, collected, and definitely multitasking beautifully. He even came to our room one night to help us connect […] with the internet, an hour past his shift! I would have never expected such warmth and care from total strangers! Additionally, it is in the perfect location. Five minutes from the center, and yet quiet enough to provide the due rest after a day in the crowds. I don't know about the KK Palais Hotel Management, but I DO know that the people working there make it a remarkable and memorable experience. Thank you! Read moreGenuine Expedia guest review
"wonderful hotel in the heart of Vienna"
Wonderful hotel with nice staff and great location. A park right in front of hotel as well. Location and surrounding and neighborhood are great. The only reason I rate them at 4 vs. 5 is because we also stayed in a hotel later next to St. Stephen's Church which is even better in terms of location and surrounding. I highly recommend this hotel.Genuine Hotels.com guest review
Conveniently located. Super comfy beds. Nice size bathroom.Genuine Hotels.com guest review
"Small but close to old town"
Very nice hotel. Simon at the front desk was very helpfull and attentive. Rooms have nice size. Very quite area and you can walk maybe less than 10 min to old town. They could improve the quality of breakfast, but it was ok...Genuine Expedia guest review
Why wife and I recently spent 7 nights at the Palais. Arriving in Vienna by plane, a bus directly outside of the arrival hall dropped us off within blocks of the hotel. I have only positive things to say about the hotel. It is spotless and immaculately maintained and the building itself has a classic, old-world feel to it. For a 4 star European hotel, […] our room was average in size (as was the bathroom) but certainly more than adequate. The staff was friendly and the breakfast buffet excellent. One of the best things about the hotel was its location: although only a ten minute walk from Stephensplatz and 15 minutes from the Hofburg area, the Palais is located in a quiet business area across from a small city park. It was a wonderful, quiet oasis to return to after a long day sightseeing. Subway stops are only minutes away. Absolutely recommended and I would certainly stay there again. Read moreGenuine Hotels.com guest review
"Lovely. Simply wonderful."
The staff was outstanding. So incredibly kind and helpful. The room was quite large and the bed was perfect. Really nice breakfast (which opens early).Genuine Expedia guest review
Main issue was narrowness of bathtub coupled with awkwardness of swinging glass shower door in lieu of full shower protector. Slight movement in tub led to bumping the door out & shower spray hitting floor. Bathroom was slightly cramped for space. Room was adequately sized & appointed. Front desk staff was especially helpful in finding me gluten free […] restaurants. Breakfasts offered many choices & gluten free bread was provided each day. Read moreGenuine Hotels.com guest review
Consistently excellentGenuine Hotels.com guest review
"convenient and pleasant place to stay"
I found the breakfast difficult to navigate...ie, where things were, but, when I found things, they were good.Genuine Hotels.com guest review
As usual, the K&K provides excellent service and accommodations.Genuine Hotels.com guest review
"Great base for sightseeing"
Hotel is three blocks from airport bus stop (Morzinplatz), with busses departing every thirty minutes on the half hour. Nearby is subway station (Schottenring) with two subway lines (U2 and U4). Direct line to Schloss Schönbrunn on U4. 1 km walk to St. Stephen's Cathedral (Stephansdom) through major pedestrian shopping area. I regret arriving just after […] New Year's Day. There were large holiday decorations hanging over all the streets. I recommend getting the three-day city pass for 19.90 Euros, which gives free train, tram, bus and subway travel and discounts at most major museums. The city pass is available at the hotel. Best of all, bed was really comfortable. Read moreGenuine Expedia guest review
"Great location, wonderful stay!"
The location of the hotel gives wonderful access to Vienna's inner circle, but offers a quiet setting on a side street. Nearby grocery stores and the nearby airport bus locations are additional benefits. The only downside of the hotel is it's spotty internet connections. It was difficult to get a wireless signal in our room and even the signal in the […] lobby was intermittent. The only reason I didn't give it a "5" overall was the lack of consistent wireless access. Read moreGenuine Expedia guest review
"Quiet Hotel for Couples"
Stayed with wife (in our 30s) in a "1 DOUBLE BED" room with courtyard view. Room was plenty big, bed was large, shower was great. Breakfast was really good with cold and hot dishes and even champagne for breakfast. Wireless worked flawlessly. Great to have breakfast and wireless included. Staff was very friendly and helpful. Location is quiet on a park, […] yet there are several restaurants within a block or so, only 1 block walk to tram stop (Salztorbrüke), and only a few blocks to subway stop (Schottenring). Or only an easy ~10 minute walk to either Stephansplatz or the Rathaus Christmas Market. We would definitely stay here again. Read moreGenuine Expedia guest review
"Would go back again!!!!"
Great servive at reservation desk. Excellent breakfast. Easy walking to main part of townGenuine Expedia guest review
"Best service I have had in a while"
Although there is not much more to say than other reviewers - the hotel was spotless and the service sublime - our room (211) was really small for the price (but to be fair I do not visit Europe often so perhaps this is the price) and the view out the window was of a wall of windows of other rooms. Also, there was no bathtub and little counter space […] in the bathroom, but these were small inconveniences as a whole. Read moreGenuine Expedia guest review
"Great location... upgrade the TV!"
Great location. Small but comfortable room. Due to the layout, you are about 20 feet from the TV when lying in bed. It is a smallish (20"?) old analog TV. It would not be expensive for the hotel to upgrade to reasonably sized flat screen TVs that can be seen from the bed.Genuine Hotels.com guest review
Grate hotel, quite and good service, good location.Genuine Expedia guest review
"Great Way to Start off a Trip"
My wife and I stayed here for 7 days to start off a 3 1/2 week Eastern European trip. We could not have asked for a more perfect hotel to kicks things off. As a small hotel with only 74 rooms it almost feels like family after staying there a week. The front desk helped with everything you asked for. Once I told them I needed gluten free accommodations […] I had bread for breakfast that I could actually eat. And the bar off the lobby made for a great last bit of relaxation late at night after returning from a night out. The room, although on the small side, was well laid out and never proved a problem. And we loved having windows that actually opened. The tram was 1 block away when you needed it although we walked many many places. Read moreGenuine Hotels.com guest review
The room was clean and quiet so that it was easy to get to sleep. A park sits in front of the hotel which helps keep traffic and the noise level down. The staff was friendly and helpful. I had been at this hotel before and I always look forward to the breakfast buffet provided each morning. The hotel is just about 2.5 blocks from the airport bus stop […] which leaves every 1/2 hour during the day and every 2 hours during the night so that it was very convenient and inexpensive to get back and forth from the airport to the hotel. The hotel is also within walking distance of the center of town and is about a block from one subway station and about 4 blocks from another subway station so that it was easy to get around town without a car. Read moreGenuine Expedia guest review
"Decent hotel - mediocre location"
The hotel itself was beautiful and the rooms were updated. The breakfast buffet was delicious. We did not like the location of the hotel. Although the center of the city was within walking distance, we would have preferred to be closer to the action. Also, for two adults and two children, the room was very small.Genuine Expedia guest review
"Good hotel in Vienna"
I truly enjoyed our stay at the hotel. The hotel and the rooms were clean and neat. The location was great. It was close to the underground (U) and perfect walking distances to St. Stephans Cathedral, shopping, restaurants and the Ring. The front desk staff and the breakfast staff were extremely helpful and friendly. The front desk staff gave us great […] tips as to sightseeing options and were also very helpful in organizing trips etc., if we wanted them to. The breakfast was good with lots of options. We requested an early check in and were told that we would get it if a room was available. We got a room as soon as we arrived early in the morning. Free internet was a definite plus. The downside to this hotel was the stuffiness in the room. We stayed for eight nights at the hotel. The weather was around 45F for at least five of those days. The heaters were turned off since it was spring. The hotel did not turn the air conditioner or the air on since it was not summer. This created a problem because the room got really stuffy as there was no circulating air in the room. The only option was to open the window, which was fine for the first hour or so, but that made the room very cold very quickly. Even with this one downside, I would stay at this hotel again. Read moreGenuine Expedia guest review
bed, duvet and pillow are not made of good materials. they are very noisyGenuine Expedia guest review
"The best European Hotel we ever stayed in"
The staff was exceptional, the rooms were large by European standards. It was close to almost everything, but far enough away to be in the main tourist area. Almost all sights are within walking. The breakfast buffet was great. If there was an issue, it was handled immediately and with professionalism. I would highly recommend this hotel for a visit […] to Vienna. We stayed 8 days and really enjoyed it. Read moreGenuine Expedia guest review
"Great location in a quiet neighbourhood"
A environ 10 mn à pied du centre touristique, l'hotel est proche d'une station de métro. Le petit déjeuner est très bon et très bien fourni, la chambre est propre et bien insonorisée. Avec un petit parc en face, des restaurants et des supermarchés très proches également.Genuine Hotels.com guest review
"A very comfortable hotel"
We stayed here for 3 nights in May 2014 for our first visit to Vienna. The directions from the CAT we very simple to understand and we left the U4 line at the right place but then had a problem knowing which way to go, asked a passer-by who spoke good English - we speak no German - and we found the hotel. Reception a was very simple and speedy and our […] room on the top floor was very quiet comfortable. There was plenty of space for our cloths etc. and all was very clean and of good quality. Breakfast was vey good with plenty of choice on hot or cold, with lashings of good coffee. The guide books say that you can get Vienna cards any any hotel, but ours did not have any, and we were directed to the Tourist Information near the Opera house, but it was very difficult to find, and the receptionist directions of ' over there' were rather too vague. But we found it eventually. The hotel is rather well situated for seeing the sights of Vienna as it happens. It is on the U4 underground, several tram routes and the circular route as well, so you can get anywhere very easily once you have mastered the geography of the City, which did not take us long. The only criticism is the 'free map' that all hotels issue and you can also get from the tourist office. Much too flimsy and cumbersome. Too small a scale to make easy reading, and quite difficult to follow, but that is not the fault of the hotel I think. I would recommend this hotel very highly. Read moreGenuine Expedia guest review
K`nK Palais fulfils most needs... The place is spotless with v good staff.Genuine Expedia guest review
"Would recommend this well located hotel"
Very pleasent stay. Central location but on a quiet square. Excellent buffet breakfast. Were up-graded to a room facing the pretty square. Helpful and friendly staff especially Bobby at reception. Room was spotless and bed very comfy. All good.Genuine Expedia guest review
Perfect Hotel for the a short holiday in Vienna. Grate room, Grate breakfast. Perfect location, just 200m from the shuttle bus station to the airport. Fantastic service.Genuine Hotels.com guest review
"Well positioned for access to sights."
Pleasant hotel, excellent staff and service. Good buffet breakfast. 6th floor room with small high window (no outlook). Very hot as in eaves and with window open heard nearby church clock chime every 15 mins. Other colleagues had rooms on lower floors which were fine.Genuine Expedia guest review
"K&K Pallais Hotel Vienna"
Such a well-placed hotel for sightseeing, about a five minute walk from the Stephandom Cathedral, and situated in a very nice quieter business area overlooking a pleasant park.Genuine Expedia guest review
small but great hote/no fittnes or poolGenuine Hotels.com guest review
"Nice Hotel in a good location."
Hotel is only a minutes walk from the airport bus stop and a short walk into the old part of the city. Had read on some reviews that some rooms were small. While I've stayed in bigger ones there was nothing to complain about in what looked to be recently refurbished corridors and room. There was a comfy bed, a remote control telly and a very nice en […] suite. What more do you need? Read moreGenuine Expedia guest review
"Great K+K Palais"
Pleasantly surprised about this hotel: did not expect it to be as good as it was! The room was comfortable and clean; the free wi-fi was reliable; the breakfast had excellent choice; the business room had all the amenities including printing; the location was great. Because of this experience, I will definitely be considering the K+K chain in future […] travels. Read moreGenuine Expedia guest review
"Lovely hotel with easy access from the airport"
The hotel was perfectly situated for our city break. Travel from the airport via the airport city bus was quick and inexpensive, with the bus stop an easy 2 minute walk from the hotel. The staff were welcoming and friendly and nothing was to much trouble for them. Breakfast was beautiful with a wide choice which set us up for a day of exploring one […] of the most beautiful cities in Europe Read moreGenuine Expedia guest review
"Good location, great breakfast"
K&K Palais Hotel is well located to explore Vienna on foot or by bus. The staff are friendly and helpful and the breakfast spread is fantastic. The room was a little warm even though it was below 10 degrees outside but the bathroom and overall cleanliness were good.Genuine Expedia guest review
Excellent helpful staff ready to help with any queries. The hotel is in a quiet location, is very comfortable and the breakfasts were very good. Nothing whatsoever to complain about.Genuine Expedia guest review
"Hotel in quiet area near good transport links."
A very enjoyable long weekend city break location.Genuine Expedia guest review
"Exactly what we wanted"
Good location, away from the very crowded areas but close enough to easily walk to all the major sights and shopping areas. The hotel was modern, clean and comfortable although our double room was only just big enough – fine though, if you don’t intend to spend a lot of daylight time there. There is a nice down-to-earth restaurant two doors from the […] hotel which provided good evening meals at a reasonable price. Easy access to public transport. Read moreGenuine Hotels.com guest review
"Lovely hotel but a little far from the city centre"
We found the staff particularly helpful. Excellent breakfast. Good business provision. Wifi could be stronger in bedrooms where there could be a greater range of TV channels.Genuine Expedia guest review
"Good hotel in a quiet position"
Friendly and helpful staff; excellent buffet breakfastGenuine Expedia guest review
Both my wife and I throughly enjoyed our short stay at this hotel. The service was first class, and our room very comfortable.Genuine Hotels.com guest review
Good place to stay. Price/service ratio is good. The only negative comment would be that the curtain do not enable complete darkness in the room, ie light did wake me up quite early which was not great since i attended a party the night before...Genuine Hotels.com guest review
"Gem of a hotel"
Fantastic location, 5 mins walk to u bahn, 10 minutes walk to center of Vienna stephanplatz. Lots of shops and coffee shop restaurants nearby, and supermarket across the road. Vienna is very beautiful and very safe, in a safe location and hotel itself is a beautiful building... Well they all are in Vienna. Hotel is in great condition, modern and immaculate...in […] fact it was so clean we were shocked. Hotel room was cleaned everyday to a high standard. Rooms were lovely, we found the door mechanism took a while to get used to. Staff are lovely and so friendly, very helpful too. Breakfast was excellent great choice for everyone, service was great and staff were very attentive and always filling up the breakfast area. To be honest best hotel experience so far, won't find another hotel like.this couldnt fault it. Vienna is beautiful...we didn't Want to come home! Would go again in a heartbeat and would stay here! Read moreGenuine Expedia guest review
"Good location, everything works"
Room a little small and facing inwards, but apart from that everything was excellent, good quality bed, wifi worked, staff very helpful and the breakfast was excellent: fruit, good selection of cheese, eggs freshly scrambled etc. altogether very good value for moneyGenuine Hotels.com guest review
"Hotel suited for all tavellers"
Hotel central but in quiet square close to underground / trams /airport bus terminus. Staff very helpful and pleasant. Breakfasts good and staff in restaurant were excellent.Bedroom of a good size and well appointed . The rooms were immaculate and it was nice to return each day and find the bedroom / bathroom so clean and tidy I would strongly recommend […] this hotel for couples, families or business travellers. Read moreGenuine Expedia guest review
"Great place to stay"
Very helpful staff at a lovely 4 star hotel. Good breakfast with full buffet and hot food.Genuine Expedia guest review
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