Hotel Fenix is close to Plaza de Armas, Catedral Metropolitana, and Hospicio Cabanas. Also nearby are University of Guadalajara Assembly Hall and Palacio de Gobierno.
Dining options at the hotel include a restaurant. Wireless Internet access is available in public areas (surcharges apply) and a computer station is located on site. This 3-star hotel features business amenities including a business center, a meeting/conference room, and secretarial services. The staff can provide event catering and tour assistance. Additional amenities include a concierge desk, multilingual staff, and laundry facilities. Guest parking is available on a limited first-come, first-served basis (surcharge). Nearby parking is also available for a surcharge. This is a smoke-free property.
The 235 air-conditioned guestrooms at Hotel Fenix include windows that open and complimentary toiletries. Beds have down comforters and down blankets. For a surcharge, guests can use the in-room wireless high-speed Internet access. Televisions are equipped with cable channels and free movie channels. Bathrooms offer showers with handheld showerheads and rainfall showerheads. In addition, amenities available on request include hair dryers, irons/ironing boards, and extra towels/bedding. Turndown service is offered nightly and housekeeping is available daily.