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Select a trip type to see only those reviews
| Trip type | Number of reviews | Average rating |
|---|---|---|
| All Trip Types | (16) | 4.0 |
| Business | (3) | 4.0 |
| Romance | (2) | 2.5 |
| Family | (1) | 5.0 |
| With Friends | (3) | 4.7 |
| All Others | (7) | 4.0 |
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
| Check-in time is | 3 PM |
| Check-out time is | Noon |
| Pet fee charged at hotel/condo | |
| Small pets only |
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
There are no room charges for children 18 years old and younger who occupy the same room as their parents or guardians, using existing bedding.
"Perfect overnight stay"
Reviewed by a Hotels.com guest on Nov 10, 2009
The Acqua Hotel in Mill Valley California never disappoints.It is convenient to San Francisco and Marin, always feels brand new and has a warm welcoming staff and great snacks.The decor would make a great article in Architectural Digest. The back of the hotel (all rooms open to it) is on a bay and wetlands area. Very soothing. The front is next to the freeway, but I have never been aware of it as they have cleverly buffered the sound.
Overall Rating
out of value="5""Tiny Room"
Reviewed by John of Naples on Oct 28, 2009
If our room was a "DELUXE" room, I would hate to see a standard. The room was at the4 end of the hall, beyond the laundry, etc.. where laundry carts were parked ovenight. The room it self was not much larger than a postage stamp and held only 1 chair (no room for a 2nd). Finally, I'm sure the new A/C is a modern marvel, some sort of directions should have been provided. This particular problem, by the way, was not the only hotel in which we encountered this problem on our trip Although located along Hwy 101, the room was very quiet.
Overall Rating
out of value="5""Make sure your have a room"
Reviewed by Yvonne of Foster City on Oct 21, 2009
We arrived at the hotel at about 3 p.m. and were told they had overbooked and there weren't any rooms available. The desk clerk said the hotel would refund our money and they had booked a room for us (at no charge) at the Holiday Inn Express located on the next exit North on 101. This was totally unacceptable. We had paid the non-cancellable rate and had, in fact, already paid the credit card bill and we were meeting friends at the hotel. In addition, they told us they had a "$10,000" wedding and therefore had no room for us. We asked for the manager, explained our problem and he found a room in a matter of minutes. He was terrific, but the one thing he wasn't truthful about is he said he upgraded us, but in fact, we got the room I had reserved. I will NEVER return to this hotel and I strongly suggest Hotels.com (a website I love and use all the time) take them off their list.
Overall Rating
out of value="5""Excellent Stay"
Reviewed by a Hotels.com guest on Oct 2, 2009
I had an excellent stay at Aqua Hotel, I enjoyed it very much...
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out of value="5"Reviewed by a Hotels.com guest on Sep 10, 2009
This guest did not leave a comment.
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out of value="5"Reviewed by a Hotels.com guest on Jul 17, 2009
This guest did not leave a comment.
Overall Rating
out of value="5""nice upgrade, but average"
Reviewed by a Hotels.com guest on May 28, 2009
I was delighted with the idea of the hotel before my boyfriend and I arrived. I called a couple days before arriving and spoke with the manager who gave us a free upgrade! What a great way to start a weekend getaway. However, other than that, the hotel was just OK. Nothing really bad about it, but nothing great either. Since we were in a suite, I was expecting great, not average.
Overall Rating
out of value="5""Beautiful modern hotel with amenities galore!"
Reviewed by Susan of Las Vegas on Oct 3, 2008
Lovely rooms, comfortable beds, gorgeous views, easy on and off the freeway, nice breakfast service as well as always having tea available. Very kind front desk staff. Well worth the money. No noise since I was on the second floor facing the lagoon. Parking can be a challenge when their is an event.
Overall Rating
out of value="5""upscale holiday inn"
Reviewed by melissa of Carmel on May 25, 2008
great wine and cheese hour (complementy). The Internet in our room wasn't working and when I called for help they didnt seam to care and said the only thing they could offer me was the Internet in the lobby.
Overall Rating
out of value="5""Right off the highway"
Reviewed by a Hotels.com guest on May 20, 2008
If you were in your room or the front lobby with earplugs in I would say its a great deal for a great hotel. But the noise of the highway ruined our stay. I could not sleep at night because I could hear the trucks zooming down the highway. If you looked to the right out of our door there was a beautiful bay to see, but don't look left or you'll see the highway. Not a good deal for the price.
Overall Rating
out of value="5""great hotel with some exception"
Reviewed by bubbles of P-town on May 17, 2008
Great location for this hotel provides easy access to major city from the north. This also made the hotel extremely noisy as we were nearly sleeping on the freeway! Also the room was ghastly hot. It was January, so perhaps some need a bit of heat in the room, but for us it was unbearable. Opening the sliding door did little to relieve the sauna feeling, and only enhanced the noise level. A beautiful hotel, charming staff, excellent proximity to the city, but I wouldn;'t stay again unless I was caught up on my sleep!
Overall Rating
out of value="5""Very classy and comfortable"
Reviewed by Jack of Salt Lake City on Jan 28, 2008
No complaints. Rooms are very modern in decor and well-appointed. Wife enjoyed the large, deep tub.
Overall Rating
out of value="5"Reviewed by a Hotels.com guest on Aug 8, 2007
This guest did not leave a comment.
Overall Rating
out of value="5""Nice, but no food"
Reviewed by a Hotels.com guest on Jun 26, 2007
Nice perks of this hotel include free continental breakfast and the wine/cheese reception. Missing is a restaurant in the hotel. There is an option to order room service from third-party restaurants, but the catalog was too much work to navigate. As a traveller, I don't know what restaurant is located where, and yet it recommends that you order from a "close" restaurant to limit delivery expenses.
Overall Rating
out of value="5""Nice hotel"
Reviewed by a Hotels.com guest on Mar 8, 2007
The hotel was beautiful with extremely friendly and helpful staff and the morning breakfast was wonderful, however, I booked the hotel for my mom, sister, brother and I with the understanding that we would have a junior suite overlooking the water with a king size bed and a queen sofa sleeper. Upon arrival we were given a room with a king size bed and a pull out chair that would have slept a child. Another room was not available so we were given a roll away bed, which was less than comfortable. We were charged an additional $55 for the two extra adults and I do not feel that due to their poor sleeping conditions that this was worth it. Had I been told upon booking that the queen size sofa sleeper did not exist as staff stated I would not have booked the room.
Overall Rating
out of value="5""Godt hotel men lidt overreklamered beliggenhed"
Reviewed by C of Nivå on Sep 20, 2009
Dette er et hotel med dejlige værelser. Vi havde et værelse mod vandet, men i et hjørne. Beliggenheden er på trods af nærheden til vandet ikke så god, da den ligger lige ved siden af en stærkt trafikeret motorvej.
Overall Rating
out of value="5"Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews