"Nice Hotel near shopping mall"
Dolphin Mall near hotel is good to go shopping. Easy High Way access from the hotel.Genuine Expedia guest review
Response by Intercontinental at Doral Miami Bernardo, Glad you took advantage of some of the fantastic shopping options nearby! Safe travels, InterContinental at Doral Miami
"Nice hotel in convenient location"
Although this hotel is not great for access to downtown, it is good for access to highways. Since we were using it as a base for driving to other locations, it was ideal. We had 4 people in the room, and was told it came with breakfast. The breakfast was only good for 2 people and was around $50 for the other 2. Seems a bit steep, but I think that this […] hotel caters to business customers so all items were pricey. Read moreGenuine Hotels.com guest review
Response by Intercontinental at Doral Miami We are in a great location for exploring South Florida... sounds like you took advantage of it! Thank you for choosing our hotel and we would be pleased to serve you again. Best, InterContinental at Doral Miami
Great staff, lots of road construction around, difficult to get to and from the hotel. but that's only temporary. Great breakfast, nice bathroom and room.Genuine Hotels.com guest review
Response by Intercontinental at Doral Miami Dear Linda V, Thank you for taking the time to share your comments with us. We apologize for the inconvenience but are glad you enjoyed our services. We hope to see you again soon, InterContinental at Doral Miami
"Typical 3 star hotel"
Front desk were friendly and room was clean. but the room was a typical 3-star hotel room, not 4-star they claimed for. Also not a resort. It only has a gardenish backyard. Fridge is for liquors not for you to use. The price tells you everything.Genuine Expedia guest review
Response by Intercontinental at Doral Miami Ken, We will pass your compliments along to our front desk staff and room service! Glad you had the opportunity to enjoy our signature Miami weather outdoors. Best, InterContinental at Doral Miami
Made reservation for room with two beds. At checkin the lady was rude and said only room available was with one bed and that my reservation was only a request and nothing they could do. They dont seem to understand the very definition of what a reservation is and dont care. Never again with them or ExpediaGenuine Expedia guest review
Response by Intercontinental at Doral Miami First, thank you for sharing your thoughts and experience with us. We truly appreciate the feedback. Please rest assured that our management has taken note of your comments and they will be used to improve our guest experience. Safe travels, InterContinental at Doral Miami
Clean, nicer than I expected for the price. Outstanding breakfast buffet, great service in the restaurant. Convenient to airport and not too far from Dolphin Mall.Genuine Expedia guest review
Response by Intercontinental at Doral Miami Thank you for your comments! It's good to hear you enjoyed our services and location. We hope to serve you again soon, InterContinental at Doral Miami
Beds were very uncomfortable and smallGenuine Hotels.com guest review
Response by Intercontinental at Doral Miami Dear Didem Isik-Widener, Thank you for sharing your comments with us. We take our guests comments very seriously and have taken notes of yours. We will use them to improve the quality of the amenities and services we offer to our guests. We hope you choose to stay with us again, InterContinental at Doral Miami
"Good, but expect more for the price"
Everything was good, but I have been in better prices for the same or even lower rates. Internet shoul be free, minibar was locked, and parking is not close enough from the main entrance, the only unloked door (other doors are only emergency with alarm)Genuine Expedia guest review
Response by Intercontinental at Doral Miami Dear Pepe, Thank you for sharing your comments. We hope you choose to stay with us again. -InterContinental at Doral Miami
"Got the room for a great discount"
Further from the beach than a lot of others for the same price, but this had a far better rating. I dont think it was worth that or much more, it was very clean and nice but very basic. Close to restaurants, airport and had free parking.Genuine Expedia guest review
Response by Intercontinental at Doral Miami Melissa, Thank you for sharing your experience with us. We hope you return again soon! -Intercontinental at Doral Miami
"It was a room."
Nothing special just another hotel in a long line of many. It's a bit far from the airport and the shuttle only runs on the hour.Genuine Expedia guest review
Response by Intercontinental at Doral Miami Thank you for sharing your comments with us. We hope you enjoyed the rest of our amenities and choose to stay with us in the future! -InterContinental at Doral Miami
Brief but exceptional aesthetically as well as in every aspect.Genuine Expedia guest review
Response by Intercontinental at Doral Miami Hi, Thank you so much for sharing your comments with us! We hope to serve you again soon. -InterContinental at Doral Miami
"excellent customer service"
hotel amenitiesGenuine Hotels.com guest review
Response by Intercontinental at Doral Miami Dear Christian, Thank you for your compliments! Hope you choose to stay with us again. -InterContinental at Doral Miami
"What more can you ask for?"
The hotel is very pleasing to the eye when you enter. The staff can't do enough for you. Nice business office with computers. Gym that has more than the usual treadmills i.e. there are weight lifting machines. The rooms are a drop on the small size but are very clean. Bathroom is great with marble tile and granite countertop. The breakfast buffet […] is pricey (23.50 including tax and tip) but it's very good. Once again, service can't bring you enough coffee or whatever you want. I would definitely go back on my next business visit. Read moreGenuine Expedia guest review
Response by Intercontinental at Doral Miami Hrgcpa, Thank you for the five-star rating! Our staff aims to please. We would love to have you back again next time you are in town. -InterContinental at Doral Miami
My wife and I returned from our first official vacation as adults, aged 40 and 37. Staying at this hotel brought it to a captivating close! We ate lunch and dinner at the hotel; enjoyed it very much And the chocolate brownie a la mode....ohhh my; id drive down from Atlanta to have it again!Genuine Expedia guest review
Response by Intercontinental at Doral Miami Dear Antoine D, Thank you for your compliments! We're glad you and your wife enjoyed your stay with us and the restaurant. We hope to serve you again very soon, InterContinental at Doral Miami
Your shuttle drivers are the best we have had the pleasure to deal with in our travels! On time and courteous!Genuine Expedia guest review
Response by Intercontinental at Doral Miami Dear Reg, We appreciate your compliments. Our shuttle drivers know how important our guest's are to us so they try their best to make everyone feel welcomed and happy. We hope you choose to stay with us again in the future, InterContinental at Doral Miami
"Very good stay"
The staff was professional and the location was great as I was in Transit for 24h, been able to go to the Dolphin mall with free shuttle and was on time to my flight.Genuine Expedia guest review
Response by Intercontinental at Doral Miami Dear Gil, Thanks for choosing our hotel. We love being so close to good shopping, too! Safe travels, InterContinental at Doral Miami
Hotel continues to be pristine, very well maintained and sparklig clean Excellent rooms Friendly staff at all levelsGenuine Expedia guest review
Response by Intercontinental at Doral Miami Thank you for visiting! We work hard to exceed expectations--we are glad you noticed. We hope to serve you again soon, InterContinental at Doral Miami
"Great weekend away"
Needed a quick, inexpensive getaway to a place in the sun. This hotel was affordable and nearby the airport with a free shuttle service. The pool area -- the main reason we came -- was fantastic and drink service was prompt and courteous. Not much else to do besides relax and work out. They should expand their dining options, but note- there is a very […] decent sushi restaurant across the street. Read moreGenuine Expedia guest review
Response by Intercontinental at Doral Miami Dear TotesFL, We're glad you took advantage of our pool area and appreciate all your compliments. Hope you choose to stay with us again in the future! InterContinental at Doral Miami
"Great location close to many shops & businesses"
convenient location, super clean.... should offer free in room internet but 9.95/day is not a big deal eitherGenuine Expedia guest review
Response by Intercontinental at Doral Miami We are glad you had a nice stay! Thank you for sharing your thoughts about the internet. Beginning in January 2014 all IHG Rewards members will have complimentary access. Hope to serve you again soon, InterContinental at Doral Miami
Mr Conrad and his crew was the absolute best. We went down for my husbands 50th birthday and had the nicest time ever. can't wait to go again. This is a redo trip.Genuine Expedia guest review
Response by Intercontinental at Doral Miami Thank you for the compliment and for choosing to stay with us! We will be sure to let Conrad know how much you appreciate his service. We look forward to serving you again soon! -InterContinental at Doral Miami
"Nice hotel close to the airport."
I enjoyed my stay, the hotel staff were amazing. My overall expirence was positive, although I'm not sure I would stay at this particular location again. Only because I didn't get the feel of "Intercontinental" luxury. I travel often and have stayed at many luxury hotels before including similar luxury brands on South Beach.Genuine Expedia guest review
Response by Intercontinental at Doral Miami Dear Corey, thank you for choosing to stay with us! Our guests are top priority so it's rewarding to hear that you found the staff here to be so wonderful. Please visit again soon! -InterContinental at Doral Miami
It's not a great stay for a business trip. No free wi-fi. No fridge in room. There is not an ice machine on any floor. Getting ice requires dialing 0 and waiting 20-30 minutes for someone to bring you a half melted bad of ice and growl at you for not tipping them. Lastly, there is only one door unlocked to go in and out of to the parking lot, and it's […] not close to the parking lot. Your choices are paying for valet or risk getting mugged by the homeless person pushing his shopping cart around. :( Read moreGenuine Hotels.com guest review
Response by Intercontinental at Doral Miami Dear Brandy, Thank you for your feedback. We are always trying to improve the experience of our guests and wouldn't be able to do that without honest comments like yours. Elite IHG Rewards members currently have free access to wi-fi and we are pleased to be able to extend this offer to all IHG Rewards members starting in January 2014. Please note, our guests are offered complimentary valet so be sure to make use of it next time you are at the hotel! We look forward to seeing you again. -InterContinental at Doral Miami
"In transit stay"
Hotel is at reasonable distance from Airport, shuttle transfers are reliable, courteous drivers and on schedule, good parking no charge facilities Good location ideal for a transit overnight or longer stay Draw back! still horrendous charges for internet access.Genuine Expedia guest review
Response by Intercontinental at Doral Miami Thank you for the feedback. We take pride in our shuttle system and are glad you were able to make use of it! We hope you will choose to stay with us again in the future. Best, InterContinental at Doral Miami
"great staff beautiful pool"
The guys at the desk we awesome....the provided us with everything we ask for and was very nice. The pool and pool area are beautiful. Food in the restaurant was also very good!Genuine Expedia guest review
Response by Intercontinental at Doral Miami Dear Kelly, Thank you for the great compliments on our staff, pool facilities and restaurant. We hope to see you soon again. InterContinental at Doral Miami
"Really liked it!"
It was comfortable, clean and the hotel staff was very attentive.Genuine Expedia guest review
"Nice hotel, good location for business"
A pleasant hotel with pool, restaurant, concierge on premises. The room was comfortable, though I had booked a king and got two beds instead. A variety of pillows would have been nice; there were no feather pillows on either bed.Genuine Expedia guest review
"Need to replace carpet!"
I was really grossed out by the carpet in the room!Genuine Hotels.com guest review
Response by Intercontinental at Doral Miami Dear Ksiu, Thank you for taking the time to give us your feedback and we apologize for this inconvenience. Unfortunately we do not have the specific room number that you stayed in, but we will work with our Engineering team to pinpoint that particular room and correct the problem. Thank you. InterContinental at Doral Miami
Double check your bill they alnost charge my for breakfast when I had alteady pay for it in my package.Genuine Hotels.com guest review
The overall condition of the hotel is great. The location is terrible, there are no good stores around, but I was there for business so it was not a big issue. The room is nice and comfortable, but the staff is not so great for an intercontinental.Genuine Hotels.com guest review
"Best hotel in area"
This is the only hotel my wife and I will ever stay at from this moment on we really enjoyed this hotel and the location is great pool side was heaven.Genuine Hotels.com guest review
Great Hotel to stay, very central to pretty much everything from Restaurants to shopping. The only thing we did not like was the pillows. Too soft and no table to eat if eating in the room. But otherwise great and most of all CLEAN.Genuine Expedia guest review
"Very nice hotel. It was close to shopping centers"
Experience was very pleasant. The pool was fantastic.Genuine Expedia guest review
The room was clean and comfortable. Restaurant over pricedGenuine Expedia guest review
"Great Staff, Pretty Hotel; Instant Service Not so!"
Really like this hotel, although my room was not ready for a few hours (I had booked weeks in advance); the hotel lobby is really appealing and I so loved the hanging sculpture. The room was very nice and the earth tone colors were a plus. Bed/bath were very clean and the shuttle service to the local mall and airport were a plus. Great little store […] in the lobby area a great fine for late night snacks. The only let down was I had very noisy neighbors and for an early flight the following morning; this was such a turnoff. I tried to contact the hotel but their instant service was not so instant. I ended up having to call the lobby from my cell phone in order to get someone to come up which didn't help; next time I will spring for one of their business class/upper suites. I hear they are even more lovely. Conrad who works there was a true gem. He was a one man customer agent as he did everything for us. I was saddened and delighted to see him so early the next morning, sad that he has to work so hard (I sincerely hope they reward him) and delighted because I knew the last part of my journey would be great. Read moreGenuine Expedia guest review
"On Way to Peru"
My husband and I stayed at this hotel for one night on our way to Peru. The hotel staff were very helpful and friendly. We ate dinner in the hotel restaurant and the meal was fabulous.Genuine Expedia guest review
"Nice Hotel, friendly staff ,"
I like this hotel, if you like to stay in the Doral area. Breakfast if you have it included is very good, but be sure of it, because if not, it is pretty expensive. It was very clean and pleasent, just the chair (desk chair) was completely old and ripped wich gave a very bad impression. Good experience.Genuine Expedia guest review
Si close ti good restaurants banks airport and parking área free the only point to improve is the internet freeGenuine Expedia guest review
"Everything was great but the shuttle"
Everything was fine, but unfortunately it isn't advertised that the shuttle service is just hourly, otherwise we would have taken another hotel as an option. When we arrived, we just missed the shuttle for two steps, we could've followed to next to the terminal, but we thought would not be a big deal and would take the next one. We waited for a long […] time and saw how other hotels had more than 10pick up trips but not the Intercontinental, we called the hotel and was then when we were told the shuttle was only every hour, we were shocked, how come a four star hotel will have that kind of service, simply was not acceptable. Coming tired from a long trip and had to wait on your feet for an extra hour waiting to be picked up is not exactly what you want when you travel, even when the hotel staff was very polite, apologized and accepted they had that problem doesn't help the situation, they need to correct the problem for non-for surely lose customers, this will not be our choice on our next visit to Miami. Read moreGenuine Expedia guest review
It was very pleasant and I ♥♥♥♥ it. I will return back soonGenuine Expedia guest review
"Beautiful hotel. Noisy, though."
My husband and I stayed there for one night only on August 10th, 2013. Everything was nice and clean. Walking distance to small places to eat (sushi, pizza, subs, etc). Dunkin Doughnuts across the street for a decent coffee. Other restaurants close too, but need to drive. Walmart about 2 blocks away.The hotel had a great area by the poll (even though […] I had no time to enjoy it). I didn't eat the hotel, so I can't speak to the food quality, selections, prices or room service. Two things were NOT so great: the bed (the memory foam felt good for the first few minutes, than it sank): and the noise. I specifically asked for a room away from any traffic (far from elevators, ice machine, etc). They gave me a room at the end of a hall (I though it was great), however it was close to an exit to a stair case (which I wasn't aware of). Because it was on the second floor, a lot of guests and employees used it a lot, and it slammed every few minutes. Also there was a lot of loud conversations going on from very early morning from those people going through that door. That was upsetting. My wish for a quite room away from people traffic wasn't honored. Overall it was OK. Wish I had known about the staircase. As far as general noise, you can see a lot of airplanes flying fairly low (not too far from airport), but to my surprise, there was very little noise from them. Street was very quiet, too. Read moreGenuine Expedia guest review
"Pleasure time in Miami"
A perfect spot for both shopping and leisure time at the beachGenuine Expedia guest review
our room was on ground floor with patio and covered cabana ...........steps to pool. Awesome!Genuine Expedia guest review
Staff was polite and room was very clean.Genuine Hotels.com guest review
"Not for tall people"
We ordered a room two double beds. With two kids 12 en 14. Hardly ever experienced a worse night rest. My oldest is 1.85 m, i am 1.96 m. The beds are way too short, our feet sticking out of the bed. When turning in bed, you have a chance of pushing the other person out of the bed. The beds are not wide enough. Most important in a hotel are good beds […] and this was terrible. Read moreGenuine Expedia guest review
"Great Business Hotel."
Terrific food, clean room, great service. Very much like their property in San Jose CR.Genuine Expedia guest review
The hotel is great! I only think the problem is that in the twenty-one century ths internet in 5 stars hotels should be free. besides that, the location is really nice, the suroundings and the people warmth is everything!Genuine Hotels.com guest review
"Nice clean hotel"
this hotel had a great staff. Whenever room service was called they were very friendly and did not make us wait long for our food/other amenities.Genuine Expedia guest review
I enjoyed staying at this hotel. It was clean and beautiful. The staff was wonderful. They are very prompt when it comes to taking care of their guest. I would difinitely stay there again. This is a high quality hotel.Genuine Hotels.com guest review
Excellent stay almost did not miss home. Very nice and cleanGenuine Expedia guest review
"Speak Spanish or suffer..."
As beautiful as the hotel is, the room service is slow and they don't speak English. Also, as much as you pay, they still charge for Wi-fi!! The ice service is extremely slow, and the food is over priced and far from hot or tasty when you get it. If they work on the customer service, this place would be beyond amazing!Genuine Expedia guest review
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