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1 room,  2 adults 
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Room 1:

Hilton London Metropole - London

51.51938, -0.16932
4 stars
225 Edgware Road, London, W2 1JU United Kingdom ‎1-866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $174
available on 05/22/13
Price Match Guarantee
4.1 2025 5

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    Hilton London Metropole
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    1 room,  2 adults 
    Adults Children
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    Landmarks near Hilton London Metropole

    • Edgware Road Underground Station Hotels - London 95 yards
    • Marylebone Underground Station Hotels - London 590 yards
    • London Marylebone Station Hotels - London 600 yards
    • Paddington Underground Station Hotels - London 600 yards
    • Bayswater - Paddington Hotels - London 610 yards
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    Overview of Hilton London Metropole - London

    Location.
    Located on cosmopolitan Edgware Road, Hilton London Metropole is a high-rise property that towers over its neighbors in London, England. This modern hotel is close to Westway motorway and only 20 minutes' drive to the Heathrow Express terminal at Paddington Station, while a train and metro station is nearby. Madame Tussauds and the Planetarium are easily reachable, while Oxford Street and the shops and entertainment of the West End are only 10 minutes away.

    Hotel Features.
    Dining options include a restaurant serving Mediterranean fare, and a city-view restaurant and bar offering Japanese-Thai fusion cuisine. An informal bistro-style eatery serves specialty coffees, pastries and paninis. A sports bar and a lobby lounge offer domestic and international drinks. The hotel provides 40 function rooms accommodating up to 3,000 people. A business centre includes two computers with high-speed Internet access (fees apply). Hilton London Metropole's complimentary LivingWell health club includes a 40-foot indoor pool, sauna, steam room, televisions, cardio and resistance machines, and free weights; fitness classes include yoga. Parking is available on site.

    Please Note: During renovations the hotel's lobby will be closed and the main entrance will move from Edgware Road to the Tower Wing Entrance located just around the corner on Harbet Road.

    Guestrooms.
    This 23-storey hotel offers guestrooms distributed among a tower, and East and West wings. High-speed Internet access is available (fees apply). Flat-panel televisions feature satellite channels. Recessed lighting, modern wood furnishings and ivory colour schemes reflect sleek style. Bathrooms include shower/tub combinations and La Source toiletries; executive rooms offer separate bathtubs and showers. Most rooms feature city views through double-paned windows.

    Image of Hilton London Metropole, London
    4.1 out of 5 Excellent (2,025 reviews)
    (Neighborhood average 3.9)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    the hotel was very nice. a short walk - 4 minutes to two local TUBE stations. the all inclusive breakfast is worth it. many options to choose from. the... fitness center is ok. the pool is warm, and they have a steam room and a dry sauna. the free internet doesn't work the greatest, but it is available down in the restaurant or close to the doors and up on the 23rd floor. on the 23rd floor some amazing views of London. the service was just ok. the room service for the luggage is SLOW. take your bags up yourself. the neighborhood isn't that nice locally. there isn't a wide range of places to eat. by a Hotels.com guest on 04/09/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $174
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Executive One King Bed

    Triple Hilton Family Room

    King Hilton Deluxe Plus

    Suite, One King Bed

    Octagon Suite

    Studio Suite

    Family Superior Room

    Superior Two Queen Beds

    Queen Hilton Family Room

    Twin Hilton Guestroom

    Superior One King Bed

    King Hilton Deluxe

    Queen Hilton Deluxe Plus

    King Hilton Guestroom

    Twin Hilton Deluxe

    Queen Hilton Deluxe

    Twin Hilton Executive Room

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Check-out time is: noon
    • Caters to families
    • Check-in time starts at: 3 PM
    • Pets allowed
    • Pet maximum weight in lb is: 75
    • Caters to seniors
    • American Express
    • Diners Club
    • JCB International
    • MasterCard
    • Visa

    Amenities

    • General
    • Bar/lounge
    • Coffee shop or café
    • Elevator/lift
    • Gift shops or newsstand
    • Number of buildings/towers - 1
    • Restaurant
    • Shopping on site
    • Suitable for children
    • Swimming pool - indoor
    • Television in lobby
    • See more facilities
      • Air-conditioned public areas
      • Ballroom(s)
      • Luggage storage
      • Number of floors - 23
      • Parking limited (surcharge)
      • Self parking (surcharge)
      • Total number of rooms - 1,054
      • Tours/ticket assistance
      • Wired (high-speed) Internet access - surcharge
    • Rooms (all rooms include)
    • Clock radio
    • Complimentary toiletries
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • Hair dryer
    • In-room massage available
    • In-room safe
    • Iron/ironing board
    • Trouser press
    • See more room details
      • Air conditioning
      • Climate control
      • Coffee/tea maker
      • Complimentary newspaper
      • Daily housekeeping
      • Flat-panel TV
      • Hypo-allergenic bedding available
      • Minibar
      • Pay movies
      • Phone
      • Private bathroom
      • Satellite TV service
      • Shower/tub combination
      • Soundproofed rooms
      • Turndown service (on request)
      • Voice mail
      • Wired high-speed Internet access (surcharge)
    • Services
    • Health club
    • Laundry facilities
    • Multilingual staff
    • Parking (surcharge)
    • Porter/bellhop
    • Safe-deposit box at front desk
    • Sauna
    • Security guard
    • Steam room
    • Use of nearby fitness center (complimentary)
    • View more services
      • ATM/banking
      • Babysitting or childcare
      • Beauty services
      • Breakfast available (surcharge)
      • Complimentary newspapers in lobby
      • Concierge desk
      • Currency exchange
      • Doorman/doorwoman
      • Express check-in
      • Express check-out
      • Hair salon
    • Business & Event
    • Audiovisual equipment
    • Banquet facilities
    • Business center
    • Dry cleaning/laundry service
    • Event catering
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Room service (24 hours)
    • Secretarial services
    • Technology support staff
    • View more business & events
      • 24-hour front desk
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    Fiamma - Sample diverse international cuisine in contemporary surroundings at this relaxed ground floor restaurant

    Minako at the Met - Dine on modern Asian fusion cuisine in this relaxed 23rd-floor restaurant. Sip Champagne or Martini cocktails while drinking in breathtaking views of the London skyline and the City.

    Lounge Bar - Catch up with emails, sample expertly mixed cocktails or enjoy a late-night snack in this contemporary London bar.

    Caffe Cino - This colourful London café in the Lobby is an excellent place to join delegates for a light lunch, Costa™ coffee or home-baked pastries and bakery.

    Sports Bar - Watch live sporting events while enjoying classic burgers, homemade pizzas and appetisers combined with premium draught beers and cocktails.

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Breakfast fee: GBP 17.95 per person (approximately)
    • Fee for in-room wireless Internet: GBP 15 per 24-hour period (rates may vary)
    • Fee for wireless Internet in business center: GBP 10 per 24-hour period (rates may vary)
    • Self parking fee: GBP 35 per day
    • A pet fee will be charged per room, per stay plus a one-time pet cleaning fee
    • Rollaway bed fee: GBP 35 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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    Hilton London Metropole Mayfair - Marylebone

    A short guide to Mayfair - Marylebone

    Famous for its hotels, Mayfair holds London's most expensive homes and, on Bond Street, its most expensive shops. But the tucked-away pubs, restaurants, and shops of atmospheric Shepherd Market offer affordable local colour, too. Sandwiched between several main roads, Marylebone has a village atmosphere and a charming High Street. Nearby attractions include Madame Tussaud's and the Georgian splendours of Regent's Park, including London Zoo.

    see all hotels in London

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Edgware Road Station - 100 yards
    • Paddington - 500 yards
    • Marylebone Station - 600 yards
    • London Marylebone Rail Station - 600 yards
    • Paddington Station - 600 yards
    • London Paddington Station - 700 yards

    0.50 - 1.0 mi

    • Baker Street - 1000 yards
    • Little Venice - 1000 yards
    • Marylebone - 1000 yards
    • Baker Street Station - 1000 yards

    3.0+ mi

    • London City Airport (LCY) - 9.5 miles
    • London Heathrow Airport (LHR) - 13 miles
    • Biggin Hill Airport (BQH) - 16 miles
    • London Gatwick Airport (LGW) - 25 miles
    • London Luton Airport - 26 miles
    • Farnborough Airport (FAB) - 31 miles
    • London Stansted Airport (STN) - 31 miles
    • Southend-on-Sea Municipal Airport (SEN) - 38 miles
    • Shoreham-By-Sea Airport (ESH) - 48 miles
    All hotels in London, United Kingdom
    Reviews
    • All (2025)
    • Business (143)
    • Romance (132)
    • Family (438)
    • Friends (161)
    • Other (1151)
    4.1 / 5
    Excellent

    Score breakdown (from 2,025 reviews)

    • 5.0
      (715)
    • 4.0
      (915)
    • 3.0
      (266)
    • 2.0
      (88)
    • 1.0
      (41)

    Average rating for:

    • Cleanliness
      4.3
    • Service
      4.2
    • Comfort
      4.0
    • Condition
      4.0

    Reviews: Overall

    • <Previous
    • Page 1 of 41
    • Next>
    Hilton London Metropole - London
    3.0 / 5
    Good
    "By American standard"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      4.0
    Even Days Inn have bigger rooms, free breakfast and free wi-fi! Nothing Hilton about this hotel. Could not believe they did not offer free wifi or breakfast.
    Genuine Hotels.com guest review
    1 night business trip in May 2013
    A Traveller
    US

    Hilton London Metropole - London
    3.0 / 5
    Good
    "Metropole"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    The hotel is in a really bad neighborhood. Currently the hotel is being worked on, so I awoke to the sound of jack hammers at 7AM. I essentially got the hoel because of it's location near Paddington Station. I think next time, I'll choose a different hotel.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    Jim M
    US

    Hilton London Metropole - London
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    A Traveller
    US

    Hilton London Metropole - London
    3.0 / 5
    Good
    "Far from see sights"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Bad location
    Genuine Hotels.com guest review
    3 night trip in Apr 2013
    A Traveller
    US

    Hilton London Metropole - London
    4.0 / 5
    Excellent
    "London Hyde Park area"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      5.0
    the hotel was very nice. a short walk - 4 minutes to two local TUBE stations. the all inclusive breakfast is worth it. many options to choose from. the fitness center is ok. the pool is warm, and they have a steam room and a dry sauna. the free internet doesn't work the greatest, but it is available down in the restaurant or close to the doors and up […] on the 23rd floor. on the 23rd floor some amazing views of London. the service was just ok. the room service for the luggage is SLOW. take your bags up yourself. the neighborhood isn't that nice locally. there isn't a wide range of places to eat. Read more
    Genuine Hotels.com guest review
    7 night family trip in Mar 2013
    A Traveller
    US

    Hilton London Metropole - London
    2.0 / 5
    Fair
    "Not the average Hilton"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    I would not stay at this Hilton again and it does not compare with Hilton's in the US. The original room was very small and they did not have it clean on time. We upgraded to a larger room and paid extra the next day but it was ready on time either. We were sent to the business room by the front staff and they did not know that it was under construction […] and would not be open for the next week. We spent 2 hours just trying to print an email with tickets to a show. The front were also not very well informed and at times, they were rude. I will never stay here again. Read more
    Genuine Hotels.com guest review
    7 night trip in Mar 2013
    Winfred
    US

    Hilton London Metropole - London
    2.0 / 5
    Fair
    "Lot's of annoying things"

    • Cleanliness
      5.0
    • Service
      1.0
    • Comfort
      5.0
    • Condition
      4.0
    Greeting and check in easy. The internet access is awful and the hotel personnel told me they couldn't help me because I had an iPad. (What a lie). I had to go to the surrounding cafes to get access. The elevators were a mess. They were either so crowded you couldn't get on or they took forever to get to your floor. The internal restaurants were so […] crowded, the waits were not acceptable and you had to go out for breakfast. There is construction in the hotel and to get in, you had to walk in the middle of a street for a distance to get in - no safety areas to walk. Read more
    Genuine Hotels.com guest review
    8 night trip in Mar 2013
    A Traveller
    US

    Hilton London Metropole - London
    3.0 / 5
    Good
    "Far behind normal Hilton standard"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    Im definitely used to a far better standard from Hilton hotels in continental Europe. What a appalling standard for a Hilton and a four star hotel but it seems to be normal for four star hotel in London. Absolutely not recommendable.
    Genuine Hotels.com guest review
    1 night romance trip in Mar 2013
    A Traveller
    US

    Hilton London Metropole - London
    5.0 / 5
    Outstanding
    "Easy access to Food, Transport, Hop-On Hop-Off Bus"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We enjoy our stay at Hilton Metropole especially the prompt housekeeping services.
    Genuine Hotels.com guest review
    Other trip
    Feb 26, 2013
    Zanariah
    US

    Hilton London Metropole - London
    1.0 / 5
    Poor
    "Full Disclosure"

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      2.0
    There should have been full disclosure that the hotel lobby is under renovation; as such, there was no place in the lobby to seat or to meet and greet your guests. Also, room service was appalling and the room assigned to me had a stench of urine. The cooling system also did not work. Management did not address the issue. I will endeavor to contact […] corporate to discuss this issue. Read more
    Genuine Hotels.com guest review
    2 night business trip in Feb 2013
    A Traveller
    US

    Hilton London Metropole - London
    2.0 / 5
    Fair
    "They Opened It While Still Building It"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      1.0
    The hotel is still being built. There is no lobby. The room window leaked. The balcony door was bolted shut. There was no remote for the television. For ventilation, the choices were loud or off. Nice staff, though.
    Genuine Hotels.com guest review
    2 night business trip in Feb 2013
    Infrequent Traveller
    US

    Hilton London Metropole - London
    3.0 / 5
    Good
    "Decent night stay"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      2.0
    This Hilton isn't a real Hilton. Worst one I have ever stayed at. My kitchen is bigger than my 2 bed hotel room. Hotel was clean but under construction so had to walk to back entrance annoying the entire time. Hotel bathrooms and rooms were outdated. The double glazed windows had pressure/ air problem that whistled most nights keeping both is up. This […] is more like a average 3 star or closer to a 2. rather then a 4 star. Never staying there again. Read more
    Genuine Hotels.com guest review
    2 night family trip in Feb 2013
    John
    US

    Hilton London Metropole - London
    4.0 / 5
    Excellent
    "Bathroom needs more detail"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Generally good but housekeeping did not replaced used soap or towels everyday I had to call front desk for a bar of soap. Hand towels missing.
    Genuine Hotels.com guest review
    5 night trip in Feb 2013
    MCP
    US

    Hilton London Metropole - London
    2.0 / 5
    Fair
    "disappointed"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    the bathroom has bad smell and the water is not clean, i chage the room two times. they take by mistake my bath towel and they didnt be able to find it for me again.
    Genuine Expedia guest review
    Response by Hilton London Metropole Dear Guest, Thank you for your review. I am sorry you felt that we did not meet your expectation during your stay. Please accept my most sincere apologies for the inconvenience cause especially regarding your bath towel. I hope that this issue will not prevent you from staying with us again and in the meantime, if I can be of any assistance, please let me know. Kind regards, Jean Laurent Assistant Operations Manager Hilton London Metropole
    Other trip
    Jan 30, 2013
    A Traveller
    US

    Hilton London Metropole - London
    4.0 / 5
    Excellent
    "a good hotel for a business traveller"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      4.0
    1. location is very good. few minutes walk from both Edgware road tube stations. 2. room: we booked the standard twin room, and it was quite small. 3. disapointing feature: the air fan in the room toilets was not working, and we compalined to the front desk a few times, but it was never fixed. 4. Breakfast: we booked a room with breakfast included. […] It was a good deal, because the buffet was amazing. You can find everything you would look for at breakfast. Read more
    Genuine Expedia guest review
    Other trip
    Jan 25, 2013
    A Traveller
    US

    Hilton London Metropole - London
    1.0 / 5
    Poor
    "alanezy"

    • Cleanliness
      1.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      3.0
    very very very bad bed and dirty we cant sleep cuz the bed was broken
    Genuine Expedia guest review
    Other trip
    Jan 24, 2013
    A Traveller
    US

    Hilton London Metropole - London
    4.0 / 5
    Excellent
    "Great hotel"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This was the second time staying at this hotel. This time though, there were renovations happening. Pleasing room and from the 13th floor a great view! The staff at reception were very helpful when I arrived at 8 am in the morning following an overnight flight and offered me check in options. This does not happen often especially in big hotels that […] are constantly full. I really appreciated this. I love the breakfast and the service around the breakfast! Great to have prices inclusive of breakfast! Read more
    Genuine Expedia guest review
    Other trip
    Jan 22, 2013
    John
    US

    Hilton London Metropole - London
    5.0 / 5
    Outstanding
    "Reasonably priced (for London)"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    - Good price compared to other available hotels (we booked last minute and choices were few), great location right next to underground.
    Genuine Expedia guest review
    Other trip
    Jan 19, 2013
    A Traveller
    US

    Hilton London Metropole - London
    5.0 / 5
    Outstanding
    "Close to Heathrow Express"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Was there for one night to see War Horse. Got from airport to hotel in 30 minutes taking Heathrow Express and walking the 2 blocks to the hotel. I was given one of the new rooms, very clean and quite large and the breakfast buffet was delicious. Every employee I had contact with was polite and informative.
    Genuine Hotels.com guest review
    1 night trip with friends in Jan 2013
    Play Traveller
    US

    Hilton London Metropole - London
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in Sep 2012
    A Traveller
    US

    Hilton London Metropole - London
    3.0 / 5
    Good
    "Good location, average stay"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    The wifi at this hotel is particularly expensive at 15 pounds per day (especially considering the number of free wifi locations available just outside the hotel) this ended up being an inconvenience more than anything. Executive lounge only serves alcohol for a couple of hours each night and there isnt complimentary wifi in there, just two very slow […] computers. Beware the 5 pound room service tray fee. The room itself was comfortable, good bathroom, comfortable beds and ok selection of tv channels. The bathroom towels are very large which was a nice surprise. I would stay here again for the right price. Read more
    Genuine Hotels.com guest review
    5 night trip in Jan 2013
    Michael
    US

    Hilton London Metropole - London
    4.0 / 5
    Excellent
    "Convenient nice hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    Good location about half a mile from Marble Arch. Tube station was across the street. St. Pancras Station (Heathrow Express) about 10 minutes walk. Lots of restaurants close by. As with many London hotels the rooms were tiny but adequate. Lobby was in the process of being remodeled but is close to completion.
    Genuine Expedia guest review
    Other trip
    Jan 8, 2013
    Angela
    US

    Hilton London Metropole - London
    4.0 / 5
    Excellent
    "Easy to hop on the Tube !"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    We enjoyed our stay at the Hilton Metropole. It was located near two Metro/train stations which made sight seeing very convenient. We found our room to have a pleasant view of the city and was appointed nicely. The highlight of our stay were the breakfasts! I would definitely recommend purchasing the upgrade. The buffet was extensive, tasty, and the […] service excellent. The waiters and waitress got to know our names in a short 4 night stay. They were very accommodating, and I would stay again. Read more
    Genuine Hotels.com guest review
    4 night family trip in Dec 2012
    Maggie
    US

    Hilton London Metropole - London
    5.0 / 5
    Outstanding
    "Overall an excellent choice"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very impressed with the excellent service, quality of the room etc. Executive Lounge was well stocked and staffed. Only downside to this hotel is the noise - situated between the hospital, police and fire stations it is a bit noisy, but that's the price for being so well located. We were there with our daughter in a suite over Christmas while visiting […] family and this worked perfectly for our needs. Overall an excellent choice. Read more
    Genuine Expedia guest review
    Other trip
    Dec 28, 2012
    TravelMom
    US

    Hilton London Metropole - London
    4.0 / 5
    Excellent
    "Tubbe location good, walking to Primark excellent"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Hotel was good, London is a great place to visit, several times over
    Genuine Hotels.com guest review
    4 night family trip in Dec 2012
    A Traveller
    US

    Hilton London Metropole - London
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The hotel was great and the people were really nice however the service at the sports bar located in the hotel was terrible.
    Genuine Hotels.com guest review
    7 night trip in Nov 2012
    K. Jackson
    US

    Hilton London Metropole - London
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Nov 2012
    A Traveller
    US

    Hilton London Metropole - London
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night trip with friends in Nov 2012
    A Traveller
    US

    Hilton London Metropole - London
    3.0 / 5
    Good
    "Room 901"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    Room and access to room was very narrow. Room 901 A Good Deal though by Expedia for a Hilton in London
    Genuine Expedia guest review
    Other trip
    Nov 19, 2012
    A Traveller
    US

    Hilton London Metropole - London
    5.0 / 5
    Outstanding
    "wonderful location, close to 2 underground lines"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Looong line when we tried to get the hotel brunch
    Genuine Hotels.com guest review
    3 night family trip in Nov 2012
    Amy
    US

    Hilton London Metropole - London
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    10 night business trip in Oct 2012
    A Traveller
    US

    Hilton London Metropole - London
    4.0 / 5
    Excellent
    "Good position and clean"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    Good reciption and nice helping people.
    Genuine Hotels.com guest review
    1 night business trip in Oct 2012
    A Traveller
    US

    Hilton London Metropole - London
    4.0 / 5
    Excellent
    "Good Hotel, Not good location"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The hotel was a good hotel; it wasn't in the best location, as in close to the the main London sights. Staff was friendly and helpful.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    Mike
    US

    Hilton London Metropole - London
    4.0 / 5
    Excellent
    "London Hotel"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    Fairly good location near a tube stop and about a 10 minute walk to the Marble Arch. Mixed experience with the concierge staff -- a note was left for me and I was never notified by the staff, found it myself lying on the concierge desk when I asked about something else. They were very helpful, though, in getting us to Southampton to the cruise port. […] Be warned that the rooms are exceedingly small -- nothing like the photos here. It was a good warm up for the cruise at it was about the size of a standard stateroom. Read more
    Genuine Expedia guest review
    Other trip
    Oct 15, 2012
    James
    US

    Hilton London Metropole - London
    4.0 / 5
    Excellent
    "Good hotel"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Mostly clean, new towels still smelled a little. Big hair ball left in room that we found on the 1st night. They set limits on the air conditioning, went up in the middle of the night. Nice size room and bathroom. Ice machines are available and minibar. Staff was very helpful and friendly. Sports bar had good food. The location was great, real close […] to the tube! Read more
    Genuine Expedia guest review
    Other trip
    Oct 14, 2012
    Angela
    US

    Hilton London Metropole - London
    3.0 / 5
    Good
    "It is what it is."

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Business hotel near Paddington Station (Heathrow Express) and Edgeware Road tube stop. High on price due to Hilton name. Low on charm, smallish rooms, no free Wifi. Several restaurants and bars but nothing to write home about. Shop around unless the preceding is what you need... if it is then this hotel is the easy choice.
    Genuine Expedia guest review
    Other trip
    Oct 10, 2012
    Damon
    US

    Hilton London Metropole - London
    2.0 / 5
    Fair
    "There Are Better Hotels"

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      3.0
    One of the worst hotel experiences I have had in a while. Things that stand out: 1) I had to extend my week stay one extra day, this meant I ended up having to go online and rebook a new day at a different rate. I couldn't just extend one more day. 2) Bathroom was never kept clean 3) I twice had to go to the lobby and ask for soap. 4) I had placed some […] personal items in the mini-bar and they were removed, a note saying I could rent a refridgerator for 5 pounds a day, and then the mini-bar locked. I was SO happy to stop in the Grand Hyatt Seoul on my journey back home to stay in a hotel that was much more pleasant. Read more
    Genuine Hotels.com guest review
    Other trip
    Oct 3, 2012
    Tim
    US

    Hilton London Metropole - London
    1.0 / 5
    Poor
    "Stay somewhere else"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      1.0
    This hotel was awful all around. The carpets were dingy, the room was dimly lit, there was no water pressure, and not enough plugs for me to plug in my computer. They charge you for everything - internet, use of the fridge or minibar (which incidentally is rigged to charge you the moment you touch anything). The location is also terrible. It's close […] to Paddington, but its nothing but Hookah bars - and the places you might want to go to close early. Read more
    Genuine Expedia guest review
    Other trip
    Sep 28, 2012
    Matt
    US

    Hilton London Metropole - London
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Good
    Genuine Hotels.com guest review
    3 night trip in Sep 2012
    A Traveller
    US

    Hilton London Metropole - London
    4.0 / 5
    Excellent
    "Quick access to the metro but no Internet access"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I was able to check in early since I arrived early. There is a place available to leave my baggages for a late flight. I made the best of time with the hotel flexibility. The hotel was a little far from the touristic places but the metro access is one block away. The hospitality was great from the hotel staff. There was no free Internet access in the […] lobby nor your room unless you pay for the services. Read more
    Genuine Expedia guest review
    Other trip
    Sep 18, 2012
    A Traveller
    US

    Hilton London Metropole - London
    5.0 / 5
    Outstanding
    "Great for a weekend break"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We were in the Executive wing where breakfast and evening snacks and drinks were complimentary. Hotel is near Paddington.
    Genuine Expedia guest review
    Other trip
    Sep 18, 2012
    Bob
    US

    Hilton London Metropole - London
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Sep 2012
    A Traveller
    US

    Hilton London Metropole - London
    3.0 / 5
    Good
    "service"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      3.0
    The staff at the Concierge Desk and especially at the Business Center were very friendly and helpful.
    Genuine Hotels.com guest review
    2 night family trip in Sep 2012
    Gerald
    US

    Hilton London Metropole - London
    4.0 / 5
    Excellent
    "Location was great!"

    • Cleanliness
      5.0
    • Service
      2.0
    • Comfort
      5.0
    • Condition
      5.0
    Arriving in a foreign country and a bit overwhelmed by the monetary system, I went into the shop in the hotel to purchase a book on London. The clerk asked me to just give her all the change we had and she would count it out because she wanted to finish that day. We were her first customers and no one else was in the store. I was very surprised at her […] abruptness. I have met many English people, had a family for neighbors for 4 years, and have never been made to feel like I was a second class citizen. Read more
    Genuine Expedia guest review
    Other trip
    Sep 11, 2012
    Suzette
    US

    Hilton London Metropole - London
    5.0 / 5
    Outstanding
    "Easy access to the tube and other transportation."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Nice room. Large for European standards. Located in a neighborhood of many nationalities. Variety of food choices. Would stay again.
    Genuine Hotels.com guest review
    6 night trip in Aug 2012
    A Traveller
    US

    Hilton London Metropole - London
    4.0 / 5
    Excellent
    "Good Hotel in a good location"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    The hotel was overall good. I stayed in the executive room which was pretty clean and modern. Most of the hotel staff were pleasant. The hotel is easily accesible to the underground, food shopping, middle eastern restaurants, and coffee houses.
    Genuine Expedia guest review
    Other trip
    Sep 4, 2012
    Debrah
    US

    Hilton London Metropole - London
    3.0 / 5
    Good
    "BIG"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    The second night we did not have second sheet. I thought I was in a middle eastern country rather that London.
    Genuine Hotels.com guest review
    2 night business trip in Aug 2012
    A Traveller
    US

    Hilton London Metropole - London
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Aug 2012
    J Lee
    US

    Hilton London Metropole - London
    5.0 / 5
    Outstanding
    "Bravo to Friendly staff at Hilton"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    I had a wonderful and comfortable stay at the Hilton London Metropole. Everyone was very friendly and helpful. I only wished the business room would have stayed open longer, the hairdryer actually dried hair, and that internet was included.
    Genuine Hotels.com guest review
    4 night trip in Aug 2012
    A Traveller
    US

    Hilton London Metropole - London
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Aug 2012
    Patricia
    US
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