Holiday Inn West Kelowna

Convenience location , clean , quite , good restaurant next door.... good price.

Genuine Expedia guest review

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Genuine Hotels.com guest review

In general a good place to stay. The hotel was clean, the housecleaning staff was very hardworking, and there was a nice indoor/outdoor pool, and jacuzzi. The hotel room could have used a mini bar to store cold drinks in. The restaurant attached to the hotel was terrible! Our dinner was dreadful, potatos were cold, steak was mostly fat and the washroom […] lights in the stalls were all burnt out. The serving staff was lazy and could have cared less there were patrons, they were more interested in talking to each other and the staff in the kitchen. I would recommend staying at the hotel but never to eat there. Read more

Genuine Expedia guest review

The hotel itself is priced right for what you get. It's clean and quiet. We wished we had booked closer to the waterfront but it was only a 15 minute drive.

Genuine Hotels.com guest review

The hotel is clean, centrally located, and very close to the vineyards! I had a great stay, went for a few bike rides from the hotel to the surrounding vineyards, and it couldn't have been any more scenic. The service is good and friendly, I'd stay here again!

Genuine Expedia guest review

The hotel was clean and well maintained. The only problem was that the room was lacking a refrigerator. Otherwise the location is excellent and close to all attractions.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

was a great location for our stay, right off the Coquihalla. We cruise up and down the valley when we stay in the Okanagan so it was a good location for us. Close to restaurants. I was a little dissapointed in the pool because there wasn't really enough room to relax in the sunshine as it was mostly indoors. An outdoor pool is the only reason why I […] stay in hotels and this one didn't quite cut it. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The Hotel was awesome...staff very friendly and helpful!! I have a Priority Club and was guven a free movie, however when going to watch it went to turn up volume and changed the station instead and could not get the movie back. They need to change that system...even hotel staff could not get it to work. Other than that was a great stay!!

Genuine Hotels.com guest review

We stayed at the Holiday Inn West Kelowna (Westbank) mid week for 2 nights. We came from Summerland direction and the hotel was right off the highway. If you are coming from Kelowna side, it is a little tricky to find because of the way the roads are designed, but there is signage, so you should have no problem. Overall, we were very satisfied with […] this hotel, it was convenient, comfortable and fairly quiet. There is a pool, which is half inside and half outside the hotel, plus a hot tub. The hotel states family hours end at 9:30, but when we went to enjoy a quiet soak in the hot tub at 10:00, the pool and hot tub were still full of rowdy, playful kids and teens. This was our only negative for this hotel. The hotel has a restaurant attached which is open for breakfast, lunch and dinner. It has tasty food and good service. There is also a Dairy Queen next door. Read more

Genuine Expedia guest review

I did enjoy the the service and the accommodation at the hotel. Very clean room and service was absolutely great!

Genuine Hotels.com guest review

The hotel room was gorgeous. Very spacious with 2 sinks and 4 mirrors. I liked the area, however it was quite far from downtown area, about 15min drive. The night clerk was very innappropriate. We walked in late at night and he complained and made it seem like we had a curfew. We weren't being loud and when we head to the elevator to head to our room, […] he demanded to see i.d from us. This was unacceptable and because of that reason, I probably will not return to the location. All in all, the hotel was amazing but the customer service was not. Read more

Genuine Hotels.com guest review

Hotel staff are nice and room is very clean. Will go back there next time I go to Kelowna

Genuine Expedia guest review

All food at the new restaurant are reasonably priced - even for room service. The pool was smaller than it appeared on the website but still good. There could have been some loungers in the outdoor pool area for sunning but otherwise, no complaints. The hotel was rather difficult to find coming into Kelowna from the North East but was easy to find if […] coming in from the West. Easily found with GPS. Read more

Genuine Hotels.com guest review

The Hotel was okay noyhing to rave about The NEW Restaurant was TERRIBLE I ordered the SPECIAL SURF & TURF dinner medium rare with a baked potato I got an over cooked piece of very thin steak??? covered with a runny yellow sauce and prawns the baked potato was almost raw I like my meat rare and my potatoes cooked !!!!! next time I will eat at the […] BOSTON PIZZA next door Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We had a good stay at the hotel, the staff was very helpful and friendly

Genuine Hotels.com guest review

The staff were very friendly and always greeted you with a smile. The restaurant was clean and the food was very good. Hotel was very clean and comfortable. Would recommend this hotel.

Genuine Hotels.com guest review

We booked this hotel for a busy long weekend. It was quite a bit cheaper than many other similar hotels in the Kelowna area. The service was excellent, the hotel was very conveniently located and the room was very well appointed. The only reasons I didn't give it full marks for comfort were because the television was definitely outdated (I guess we're […] spoiled by the new flat screen televisions) and it was hard to regulate the air conditioning. The air conditioning was on and seemed to blow cool air but the room itself never really seemed to cool down much. These were minor complaints however and we would definitely stay there again. Read more

Genuine Expedia guest review

While a short distance from town (you would need a car) this was a very modern clean hotel, excellent service. Very satisfied.

Genuine Hotels.com guest review

The hotel is situated in West Kelowna (Westbank) and convenient wrt roads and access. Short +/-15km drive into Kelowna centre, +/-40km to Pentichtin to the south. The impressive Mission Hill Winery is a short (5 min drive) from the hotel. It's abot 2km from the lakeshore, so no beach or bathing facilities at the hotel. The hotel i modern and convenient, […] staff are friendly and helpul, the room was clean, tidy and comfortable and they serve a great breakfast. I would definately recommend it and stay there again myself. Read more

Genuine Hotels.com guest review

Hotel is clean and comfy, staffs were friendly and helpful. Will come back again next time we stay in Kelowna.

Genuine Expedia guest review

This hotel was very clean and well-maintained with a selection of restaurants within walking distance, a clean swimming-pool, small gym and outdoors hot tub. The staff was very friendly, helpful and knowledgeable about the surrounding area. 4 of us stayed in one bedroom for 2 nights.

Genuine Expedia guest review

THE ONLY REAL COMPLAINT WE HAD WAS THAT THE BAR AND GRILL ATTATCHED TO THE HOTEL WAS OPEN FOR BEAKFAST ONLY AND NOT OPEN AT ALL AT NIGHT FOR MEALS OR DRINKS. WE EXPECTED IT SHOULD BE OPEN GIVEN THAT WE VISITED THIS HOTEL FROM 19TH TO 24 TH OF MAY.

Genuine Hotels.com guest review

We would definitely go back there again. It was a little bit out of the way for Kelowna but it was just a short drive away. We enjoyed the pool and hot tub but it would of been nice to have at least a continental breakfast in the mornings. I would recommend it to other people.

Genuine Expedia guest review

We got fairly responable rates through hotels.com - especially for the city and area. We were checked in by a very short but positively beautirul young woman. She had all the skills for her job and made us feel welcome. We had booked four rooms and she did well in keeping us all straight even though we arrived at different times - from all over North […] America. Breakfast was not complimentary - rather it cost a fortune!! Had we realized this before going into the restaurant area, we would have gone elsewhere. Otherwise, we enjoyed our stay very much. Read more

Genuine Hotels.com guest review

Room was very clean and comfortable. Staff were helpful and friendly. Nice pool.

Genuine Hotels.com guest review

My room was very clean and exactly as advertised. I would be willing to bet it has been updated in the last year or so. New fixtrues, countertops, bedspread. Bonus- they actually had available plugs! I could run my laptop AND charge my phone at the same time... Brand name complimentary toiletries, even a shoe shine brush. Window that opened, ac/heat […] was easy to figure out and very responsive. Many restaurants nearby, but your view is of their rooftops along with the lake. Great for business, good for westbank tourisim, ok for eastbank... Only 2 niggly little things for me. 1. Ice/Vending did not work on my floor (4th) had to walk down one flight. 2. Could not figure out how to turn on the bathroom fan for the life of me. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

1. The room was not ready for check-in. 2. Loud shower/washroom -- we had to wake up around 3am because the guests next door (or upstairs) were using the washroom. 3. FULL breakfast (which was stated on the web, and I paid extra for it at the time of booking through Expedia) was NOT included. Just a part ($20 coupon/room) of breakfast was provided.

Genuine Expedia guest review

Beautiful clean rooms, pool that is both inside and out. Awesome service. Located in West Bank so is not close to the airport.. Has a restaurant attached(best fish & chips ever) and a Bostopn Pizza & DQ next door. Would stay again.

Genuine Expedia guest review

Hotel was very good , general service very good. The room staff had a hard time restocking the room with glasses and cups, tissue ect,

Genuine Hotels.com guest review

hotel, desk person was very friendly and helped us with everything that we needed, she definitly went out of her way to make our stay great! room was small but comfy, pool was nice too. Dont eat at the reaustrant (monks) food was awful and overpriced, go to boston pizza next door instead. carpet was a little dirty but i told the desk and they sent someone […] up to clean it right away! best customer service around! no fridge in room but we got a small cooler and there is an ice machine in the hall. acsess to internet downstairs was nice too. nothing bad to say about this hotel, got a great price too, definitly will be staying there again! its only a 15 min drive to downtown and beach. overall very happy and dont judge the young staff, they had the BEST customer service! Read more

Genuine Hotels.com guest review