fine hotel, fair price.Genuine Hotels.com guest review
"Happy with the stay"
We are quite satisfied with our stay, the room was clean and tidy, the price is good and they provide useful brochure with tourism information.Genuine Hotels.com guest review
Good stay and as expected. Was disappointed that I couldn't collect points on my choice privilege cardGenuine Hotels.com guest review
Really good hotel, clean and friendly staff. If you don't mind being out of the main part of Kelowna it's fine - it's about a 15-20 minute drive into the old part of Kelowna along the lake front, the hotel is situated in West Kelowna but there are plenty of eating places surrounding it, a few are within walking distance. It's a family oriented hotel […] so be prepared for kids running around at busy times, doors banging etc. but that's not anything the hotel can control. Overall we would definitely stay there again and we highly recommend it for it's cleanliness and comfort. Read moreGenuine Hotels.com guest review
"Great room and a warm pool!"
Room was a very good size and very clean. For once the pool at a hotel was actually warm and enjoyable to swim in. I liked the inside/outside feature of it.Genuine Expedia guest review
"Great Stopover in preparation for a wine tour"
The staff was very helpful and made our experience very relaxing.Genuine Expedia guest review
The hotel is clean and staff are friendly. We only stayed for one night so it was great.Genuine Expedia guest review
It felt like a luxurious weekend away. The beds were very comfortable! We had so much fun with our two little ones in the pool (that extends outside!!). Breakfast was AMAZING and the staff was kind, happy and helpful. We had a great weekend and made some awesome memories with our famly.Genuine Hotels.com guest review
"Works for us"
This hotel provided a very comfortable, convenient haven for our stay in West Kelowna while visiting family. It was comfortable, clean and very reasonable priced given the amenities provided. We will definitely be using this hotel again.Genuine Hotels.com guest review
My room was much too hot and nearly impossible to cool down for the night.Genuine Hotels.com guest review
went for getaway from kids wife the wife, had a wonderful time the 2 person jet tub in the living room a very nice touchGenuine Hotels.com guest review
This hotel was a welcome sight at the end of a long and a little stressful drive in the car. Having the restaurant and hot tub right there was perfect as it meant we didn't have to leave for anything. We were passing through but had a great night`s sleep and woke up ready for another long day in the car. The location is perfect for that as it is just […] off the highway. We were disappointed that the fitness centre didn't open until 7 as we would have used it before we left the next morning Read moreGenuine Expedia guest review
"Upper middle of the road hotel close to wineries."
Room was clean with very good beds. Very quiet. A full breakfast special for under $7.00. Very good.Genuine Expedia guest review
Excellent except the pet request from Hotel.com needs to have a box to check on each type of room. This was missed.Genuine Hotels.com guest review
"all good but the pool"
The hotel was clean and comfortable but the (advertised) heated pool and hot tub were a huge disappointment. The pool was cold and the hot tub was lukewarm and dirty. The staff weren't much help regarding this issue, but the manager made amends. Apparently the heater was broken and he wasn't informed.Genuine Hotels.com guest review
"Decent room, good price"
Room was clean, staff were quick on check in. No coffee in room or lobby, kind of a bummer, as there's no coffee within short walking distance... Restaraunt downstairs not all that great, went to boston pizza instead. Will return if nothing closer to town at same price...Genuine Expedia guest review
"Just what we needed!!"
Rooms were very clean. Hotel staff were great! All in all Good rated Hotel. Thank you!Genuine Hotels.com guest review
"Great place for great price :)"
Clean rooms, pleasant staff what more can you ask for ;)Genuine Expedia guest review
Hotel is on the very edge of West Kelowna so easy access to highway to Vancouver or Peachland/Summerland etc. Lots of box store shopping, Walmart and the like. Hotel was surprisingly quiet being directly beside the highway. They had a resturaunt that served breakfast, the waitress is a bit surley so dont annoy her. If you want to go downtown it's a […] good 30min and you will have to cross the bridge. Very handy to Mission Hill which is an excellent place for a meal. Read moreGenuine Hotels.com guest review
I loved the beds, so comfy. Nice touch, the choice of pillows.Genuine Hotels.com guest review
I booked my room on expedia and was questioned when I arrived as to why I would book a room with a queen bed and a pull out couch when it was only me. The room had no fridge,very few TV channels. The carpet was badly stained and the bathtub was black on the bottom.Genuine Expedia guest review
"Nice Hotel With Indoor/Outdoor Pool and Jacuzzi"
What drew us to this Hotel were the pictures we saw online of the pool and jacuzzi outdoors. Although the thermostat in the pool had malfunctioned and the pool was as warm as bathwater - we still enjoyed sitting by the pool on a very nice warm evening. Also, included in the price was a $20 voucher for a full breakfast which we thoroughly enjoyed. Our […] room was spacious and clean and we all agreed that we would definitely stay there again. Read moreGenuine Expedia guest review
"Comfortable large room, reasonable location"
Seemed to be ate a new hotel so everything very clean and in good order. Fun little indoor/outdoor pool and outdoor hot-tub! Food seemed expensive in the attached restaurant so we went next door to Boston Pizza which was excellent. Great place to stay if you don't want to be on the noisy main road through Kelowna.Genuine Hotels.com guest review
"Close to workshop venue."
My husband had a Tai Chi workshop and meeting. Your hotel was very close to both. I meanwhile spent the day in my room reading, on my I Pad and watching TV. I appreciate the fact that there was a restaraunt close by. Would stay here again without a doubt. I especially liked the English gal who worked in the lounge/dining room, she was very pleasant […] and helpful. Read moreGenuine Expedia guest review
"Easily accessible hotel with view of west Kelowna"
Kind, courteous staff at a hotel with a great view of West Kelowna.Genuine Expedia guest review
"Nice and clean"
Clear, close to kelowna and easy to get to off the highwayGenuine Expedia guest review
"2 Nights in West Kelowna"
Two night stay in West Kelowna. Great hotel. Clean rooms. Nice pool. Great restaurant attached to hotel.Genuine Expedia guest review
"close to winery"
It was a great location, close to the winery in west kelowna. Nice hotel, friendly staff.Genuine Hotels.com guest review
Excellent hotel, excellent staff, extremely friendly and helpful. Very clean hotel. Would certainly recommend.Genuine Hotels.com guest review
"Holiday Inn West Kelowna"
Overall the Hotel is ok. Location is not very good in relation to downtown Kelowna and is about a 30 minute drive. There is shopping close to the hotel, although the surrounding area seems more light industrial/commercial than residential or shopping. There is a decent restaurant located in the hotel with a lounge as well as a Boston Pizza and a Shell […] Station within the same block. I also noticed a restaurant/pub accross the street with a patio although it did not appear to be open any of the nights I was at the hotel. Read moreGenuine Hotels.com guest review
"Great place to stay"
The staff was awesome. Room was comfortable, although because we booked online it defaulted to a pet friendly room, so you may need to check that with the hotel if you are allergic to pets. We were not allergic so it didn't really matter to us. Restaurant had large portions for reasonable prices. Pool was both indoors and outdoors, a little small when […] a few people showed up and piled in the pool. Would stay here again. It is on the outside edge of West Bank so if you need to be closer to Kelowna it is a little far out. Read moreGenuine Hotels.com guest review
"Great for families"
Awesome staff clean and comfortable room. Breakfast was fantastic too. We would definately stay again!Genuine Expedia guest review
Good Stay. Liked the Staff and people. That is my review complete.Genuine Expedia guest review
staff were courteous, accommodating; food was reasonable and deliciousGenuine Hotels.com guest review
"Good for an overnight trip."
This hotel was clean and quiet. It was conveniently located and there were lots of restaurants nearby.Genuine Expedia guest review
"Weekend stay for a wedding"
Staff was friendly and helpful, and aside from the 8 am fire alarm on the Saturday morning (someone pulled it), everything was lovely.Genuine Expedia guest review
"Room not ready at the check in time."
Rooms should be ready at 4:00pm. But when we arrived at 4:10pm, one of our booked room still not ready for us to check in. It took some time to get ready.(the staff told us, it should be ready when we came back from our dinner.)Genuine Expedia guest review
This is an economical choice for anyone looking for a place to spend a night or two. The best part of this hotel is the staff: very friendly and helpful!! The rooms are very good and offer a choice of a firm or soft pillow. I am a bit of a clean freak so I didn't like the fact that there was a long strand of hair on one of the bed pillows. Also, the […] shower inexplicably flooded the bathroom both times we used it. Overall, the hotel seems fairly new. Read moreGenuine Expedia guest review
Only comment is the pool, they have a banner as a divder between indoor and outdoor. The banner has a 3ft opening. There's a traffic congestion when there are more than 1 person swimming.Genuine Expedia guest review
"Comfortable for expoaring the reagion"
We booked family vacation in the very last moment. The Hotel management is very good, polite, helpful . Breakfast was very good . Worth to spent some extra $ for it. Swimming pool area is a bit limited ,with a weird divided plastic wall , but maybe this make a sense in the winter . Rooms are with aircon , but windows also could be opened . Despite of […] the proximity of the highway ,there isn't any noise. We liked our stay in general. Read moreGenuine Hotels.com guest review
Very comfortable. Clean pool and hot tub was amazing.Genuine Hotels.com guest review
"Nice hotel in good location"
Holiday Inn is a nice hotel with clean rooms and a very helpful front desk staff. It is located eastbound on Highway 97 in West Kelowna. Restaurant on site a little pricey, but it shares a parking lot with Boston Pizza and Dairy Queen, so lots to choose from for food.Genuine Hotels.com guest review
"Ft. desk Janice you are wonderful"
She made my stay. She took it on her self to help me in a rather complicate situation I found myself in. Thanks again. All the other staff were very friendly and helpful as well.Genuine Hotels.com guest review
Good hotel. Great value. Perfect place to drop your bags and get out to enjoy the rest of the Okanagan.Genuine Hotels.com guest review
New and clean. Arrived at 2pm and were told check in is 4 pm. They said they would try to have our room ready in an hour so we got in by 3. The room they have us was handicapped. Never told us that. After we unpacked we decided this was not for us. Only one sink, a low mirror we had to crouch down to etc. so we asked to get moved. Why would they assign […] a handicapped room? We paid extra $20 per night for breakfast. Don't do that there is no benefit only a downside. Firstly you pay tax when you book when breakfast is included. They give you a $20 voucher for the attached restaurant which adds tax on again but will not allow you to use the voucher value for tax or tip. You may as well just walk in and pay cash for breakfast. Or, you have the option to go somewhere else for breakfast if the restaurant or menu does not suit you. Restaurant was slow and we ordered dry toast and got heavily buttered. No big deal but they just didn't seem to have it all together. Read moreGenuine Hotels.com guest review
Convenient if you're staying in West Kelowna, nothing spectacular but clean and functional.Genuine Expedia guest review
"Great bed and quiet"
Good stay and a great sleep, the bed was super comfortable. The pool is a little less than exciting but hot tub was nice and it was all clean and well looked after.Genuine Hotels.com guest review
"I would stay here again@"
We got a corner room on the 4th floor. It had an amazing view. The pool and hot tub outside is the perfect way to end the night (under the stars). The complimentary cookies and lemonade in the lobby was totally unexpected and a pleasant surprise. The staff was very nice and helpful.Genuine Expedia guest review
The cleanliness of the room is pleasing,staffs are friendly but the amenities are disappointing,especially the swimming pool.The swimming pool is literally indoor-outdoor pool that means=one pool seperated by a plastic colored curtain ! You can't use the pool because it is freezing cold.I told the staff they said they well see what they can do but nothing […] happens so the pool is totally useless.Since you can't use the pool,the hot tub is crowded-just one small hot tub for the entire hotel. Read moreGenuine Expedia guest review
Great Hotel! Keep up the Great Service Holiday Inn West KelownaGenuine Hotels.com guest review
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