"Nice Hotel With Indoor/Outdoor Pool and Jacuzzi"
What drew us to this Hotel were the pictures we saw online of the pool and jacuzzi outdoors. Although the thermostat in the pool had malfunctioned and the pool was as warm as bathwater - we still enjoyed sitting by the pool on a very nice warm evening. Also, included in the price was a $20 voucher for a full breakfast which we thoroughly enjoyed. Our […] room was spacious and clean and we all agreed that we would definitely stay there again. Read moreGenuine Expedia guest review
"Comfortable large room, reasonable location"
Seemed to be ate a new hotel so everything very clean and in good order. Fun little indoor/outdoor pool and outdoor hot-tub! Food seemed expensive in the attached restaurant so we went next door to Boston Pizza which was excellent. Great place to stay if you don't want to be on the noisy main road through Kelowna.Genuine Hotels.com guest review
"Close to workshop venue."
My husband had a Tai Chi workshop and meeting. Your hotel was very close to both. I meanwhile spent the day in my room reading, on my I Pad and watching TV. I appreciate the fact that there was a restaraunt close by. Would stay here again without a doubt. I especially liked the English gal who worked in the lounge/dining room, she was very pleasant […] and helpful. Read moreGenuine Expedia guest review
"Easily accessible hotel with view of west Kelowna"
Kind, courteous staff at a hotel with a great view of West Kelowna.Genuine Expedia guest review
"Nice and clean"
Clear, close to kelowna and easy to get to off the highwayGenuine Expedia guest review
"2 Nights in West Kelowna"
Two night stay in West Kelowna. Great hotel. Clean rooms. Nice pool. Great restaurant attached to hotel.Genuine Expedia guest review
"close to winery"
It was a great location, close to the winery in west kelowna. Nice hotel, friendly staff.Genuine Hotels.com guest review
Excellent hotel, excellent staff, extremely friendly and helpful. Very clean hotel. Would certainly recommend.Genuine Hotels.com guest review
"Holiday Inn West Kelowna"
Overall the Hotel is ok. Location is not very good in relation to downtown Kelowna and is about a 30 minute drive. There is shopping close to the hotel, although the surrounding area seems more light industrial/commercial than residential or shopping. There is a decent restaurant located in the hotel with a lounge as well as a Boston Pizza and a Shell […] Station within the same block. I also noticed a restaurant/pub accross the street with a patio although it did not appear to be open any of the nights I was at the hotel. Read moreGenuine Hotels.com guest review
"Great place to stay"
The staff was awesome. Room was comfortable, although because we booked online it defaulted to a pet friendly room, so you may need to check that with the hotel if you are allergic to pets. We were not allergic so it didn't really matter to us. Restaurant had large portions for reasonable prices. Pool was both indoors and outdoors, a little small when […] a few people showed up and piled in the pool. Would stay here again. It is on the outside edge of West Bank so if you need to be closer to Kelowna it is a little far out. Read moreGenuine Hotels.com guest review
"Great for families"
Awesome staff clean and comfortable room. Breakfast was fantastic too. We would definately stay again!Genuine Expedia guest review
Good Stay. Liked the Staff and people. That is my review complete.Genuine Expedia guest review
staff were courteous, accommodating; food was reasonable and deliciousGenuine Hotels.com guest review
"Good for an overnight trip."
This hotel was clean and quiet. It was conveniently located and there were lots of restaurants nearby.Genuine Expedia guest review
"Weekend stay for a wedding"
Staff was friendly and helpful, and aside from the 8 am fire alarm on the Saturday morning (someone pulled it), everything was lovely.Genuine Expedia guest review
"Room not ready at the check in time."
Rooms should be ready at 4:00pm. But when we arrived at 4:10pm, one of our booked room still not ready for us to check in. It took some time to get ready.(the staff told us, it should be ready when we came back from our dinner.)Genuine Expedia guest review
This is an economical choice for anyone looking for a place to spend a night or two. The best part of this hotel is the staff: very friendly and helpful!! The rooms are very good and offer a choice of a firm or soft pillow. I am a bit of a clean freak so I didn't like the fact that there was a long strand of hair on one of the bed pillows. Also, the […] shower inexplicably flooded the bathroom both times we used it. Overall, the hotel seems fairly new. Read moreGenuine Expedia guest review
Only comment is the pool, they have a banner as a divder between indoor and outdoor. The banner has a 3ft opening. There's a traffic congestion when there are more than 1 person swimming.Genuine Expedia guest review
"Comfortable for expoaring the reagion"
We booked family vacation in the very last moment. The Hotel management is very good, polite, helpful . Breakfast was very good . Worth to spent some extra $ for it. Swimming pool area is a bit limited ,with a weird divided plastic wall , but maybe this make a sense in the winter . Rooms are with aircon , but windows also could be opened . Despite of […] the proximity of the highway ,there isn't any noise. We liked our stay in general. Read moreGenuine Hotels.com guest review
Very comfortable. Clean pool and hot tub was amazing.Genuine Hotels.com guest review
"Nice hotel in good location"
Holiday Inn is a nice hotel with clean rooms and a very helpful front desk staff. It is located eastbound on Highway 97 in West Kelowna. Restaurant on site a little pricey, but it shares a parking lot with Boston Pizza and Dairy Queen, so lots to choose from for food.Genuine Hotels.com guest review
"Ft. desk Janice you are wonderful"
She made my stay. She took it on her self to help me in a rather complicate situation I found myself in. Thanks again. All the other staff were very friendly and helpful as well.Genuine Hotels.com guest review
Good hotel. Great value. Perfect place to drop your bags and get out to enjoy the rest of the Okanagan.Genuine Hotels.com guest review
New and clean. Arrived at 2pm and were told check in is 4 pm. They said they would try to have our room ready in an hour so we got in by 3. The room they have us was handicapped. Never told us that. After we unpacked we decided this was not for us. Only one sink, a low mirror we had to crouch down to etc. so we asked to get moved. Why would they assign […] a handicapped room? We paid extra $20 per night for breakfast. Don't do that there is no benefit only a downside. Firstly you pay tax when you book when breakfast is included. They give you a $20 voucher for the attached restaurant which adds tax on again but will not allow you to use the voucher value for tax or tip. You may as well just walk in and pay cash for breakfast. Or, you have the option to go somewhere else for breakfast if the restaurant or menu does not suit you. Restaurant was slow and we ordered dry toast and got heavily buttered. No big deal but they just didn't seem to have it all together. Read moreGenuine Hotels.com guest review
Convenient if you're staying in West Kelowna, nothing spectacular but clean and functional.Genuine Expedia guest review
"Great bed and quiet"
Good stay and a great sleep, the bed was super comfortable. The pool is a little less than exciting but hot tub was nice and it was all clean and well looked after.Genuine Hotels.com guest review
"I would stay here again@"
We got a corner room on the 4th floor. It had an amazing view. The pool and hot tub outside is the perfect way to end the night (under the stars). The complimentary cookies and lemonade in the lobby was totally unexpected and a pleasant surprise. The staff was very nice and helpful.Genuine Expedia guest review
The cleanliness of the room is pleasing,staffs are friendly but the amenities are disappointing,especially the swimming pool.The swimming pool is literally indoor-outdoor pool that means=one pool seperated by a plastic colored curtain ! You can't use the pool because it is freezing cold.I told the staff they said they well see what they can do but nothing […] happens so the pool is totally useless.Since you can't use the pool,the hot tub is crowded-just one small hot tub for the entire hotel. Read moreGenuine Expedia guest review
Great Hotel! Keep up the Great Service Holiday Inn West KelownaGenuine Hotels.com guest review
"Very comfortable nights rest"
Would come againGenuine Hotels.com guest review
Seems to be relatively new. Enjoyed our stay. Large room, clean. Great service. Only issue was access from the highway when travelling south. Poor or non-existent signage. Otherwise great place to stay.Genuine Hotels.com guest review
"Good place to stay"
Clean room, perfect service, pool and whirpool. Everything was OK. Appreciate vending machines. Great place to stay on your way.Genuine Expedia guest review
"A pleasant stay..."
very good experience, clean, good amenities, well located, easy access to vineyards, downtown and great trails around...We'll go back...Genuine Expedia guest review
Had a marvelous time and the hotel was great!!!!!!!! The service at the front desk was quick and they were very polite. They gave out free cookies which was greatly appreciated. The room was clean and the air conditioner worked. The pool, hot tub and gym were very clean and we greatly enjoyed ourselves using these facilities. Overall, we had a great […] stay at this hotel!!! Read moreGenuine Hotels.com guest review
"Quality customer service"
Staff was outstanding, ensuring that everything needed was taken care of. Convenient location situated between the two locations where meeting were scheduled. Rooms clean, spacious.Genuine Hotels.com guest review
"Outstanding customer service"
The hotel staff were very organized when we arrived with our team of 16-18 year old boys. This had to be the easiest checkin that we have had. The hotel is very clean and well maintained. Rooms are large, clean and comfortable. Restaurants are nearby in walking distance. We will be back! Cloverdale AAA Midget Baseball TeamGenuine Hotels.com guest review
Not a bad location. Close to a couple of restaurants. Very thin walls. Noisy. Young staff.Genuine Expedia guest review
"average room, ok pool, nice hot tub"
The room was average, OK for the price. The faucet was dated and was a bit difficult to use. No bkfst and no microwave or fridge. Had a good size pool and a nice hot tub. All in all nothing fancy but good for a stop over.Genuine Expedia guest review
We were on a family trip and stayed for one night. It was clean and comfortable. Not luxurious or like some of the local waterfront resorts, but we knew that going in. Since we went in the spring, we might have stayed at a lakeside resort for the same or similar price. Next time we probably will. That said, nothing to complain about really. It was quiet, […] convenient and the breakfast was good. Read moreGenuine Hotels.com guest review
"Clean and very comfortable"
We highly recommend this hotel, the staff are very helpful and pleasant, and we ate in the Gate Keeper Restaurant a couple of times, and both times, the food and service was excellent. Have stayed in this hotel before, just after it opened, and it is still very clean and comfortable.Genuine Expedia guest review
Friendly staff, nice facilities, good food, excellent stay.Genuine Expedia guest review
"West Kelowna visit"
Really enjoyed the breakfast room service. Fast service with good food.Genuine Expedia guest review
"good loaction when entering West Kelown- Westban"
would not stay againGenuine Hotels.com guest review
nice and comfy!!Genuine Hotels.com guest review
I was'nt impressed by the resturant the service was very slow and we had to wait over thirty minutes before our Food was served.Genuine Expedia guest review
service excellentGenuine Hotels.com guest review
very clean and friendly staffs. right beside hwy. very convinence.Genuine Hotels.com guest review
"Great Option if you are passing by the area"
We just needed to stay somewhere clean and quiet in the mid way of our trip.This was a good option. Not the best but clean enough. Only tip I can give you is that, although it say Breakfast included, they will charge you if you go above 20$, and kids eat free. For two adults we ended up paying 16$+tip in top of the 20$ coupon. Over all I am happy with […] the stay Read moreGenuine Hotels.com guest review
Not sure if Hotel.com or Holiday Inn is responsible. King leisure room was reserved and paid for 3weeks prior to stay. We were given a queen room with sofa bed. The room was dirty and I would not of sat on the sofa never mind slept on it. The furniture was thread bare and very dirty. As room was on the bottom floor I would not be surprised if it was […] a pet room. As we do use hotels frequently I must give this one an unsatisfactory rating and would not recommend. Very unsatisfied patron! Read moreGenuine Hotels.com guest review
"Ok for a short stay."
For a one night or short trip this was a decent hotel. The food in the restaurant attached was good. The cleaning solutions they use in the hallways was too strong, but the rooms were fine as were the beds for sleeping. Not a lot of amenities for a longer stay, but the people were friendly and accomodating.Genuine Expedia guest review
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