All hotels in West Kelowna, British Columbia, Canada
1 room, 2 adults
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2569 Dobbin Rd (Hwy 97), West Kelowna, BC, V4T 2J6, Canada, ‏‎855-239-9227
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4.0 / 5Excellent

Score breakdown (from 175 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.1
  • Comfort
    4.1
  • Condition
    4.1
  • Neighborhood
    3.8

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"almost perfect except for lack of fridge in room"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
this hotel is pretty good for its price. the best part of it is its indoor and outdoor pool as well as the strong A/C in room. Pillows and the beds are good too. The only complaints i would have are lack of fridge and microwave in room, and also the connecting restaurant, which offers kids-eat-free deal for the hotel guests is closed for dinner at 9am... we wish it could open till a bit later especially in this busy summer season.
Genuine Hotels.com guest review
1 night family trip Jul 11, 2014
A Traveler
CA
5.0 / 5Outstanding
"Good choice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Stayed 2 nights - pretty much just slept there but was very clean and comfortable ...... Was a very good price for what you get...... would stay again definitely... Oh yea - the beds and pillows were so comfortable ! Top Floor on the back side was really quiet too!
Genuine Expedia guest review
Other trip Jul 15, 2014
A Traveler
CA
4.0 / 5Excellent
"Happy with our stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
This was a good hotel experience, the hotel itself was very clean and met all my expectations. The only cons for this trip were that I did not realize how far this hotel was from downtown Kelowna and the restaurant at the hotel only stayed open until 9pm which I felt was a bit early. Other than that the hotel was great.
Genuine Expedia guest review
Other trip Jul 14, 2014
A Traveler
CA
5.0 / 5Outstanding
"Comfortable stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It is clean, the staff are helpful and friendly. It does have a nice pool and hot tub. And it is close to breakfast (restaurant attached) and Boston Pizza next to it. Drawbacks - price is high ($182 with taxes using expedia) - for where it is located - no nice view - traffic lights and parking lot. If it were priced around $110-120 total that would be more the value. No fridge in our room with 2 Queen beds. Beds are comfy, pillows everywhere!! :)
Genuine Expedia guest review
Other trip Jul 14, 2014
Toni
CA
3.0 / 5Good
"OK but they didn't clean our room"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    -
We went out the next day only to come back at 6pm and the beds were not made. They took out the trash but they didn't replace the towels. Then we called housekeeping to give us towels. They didn't come in till after 3 hours when we desperately needed one because we had to shower after 2 he's swimming in the pool. They apologized saying that they had a lot of guests but that's not an excuse for poor service. Breakfast wasn't included when we thought it was.no microwave no fridge. It was bad.
Genuine Expedia guest review
Other trip Jul 7, 2014
DB
CA
3.0 / 5Good
"Wine Touring in Kelowna"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Settled on the Holiday Inn as the Best Western Conference Centre that had been recommended was booked. Standard Holiday Inn. Bonus was the pool was an indoor/outdoor with a separate outdoor Jacuzzi. Room - bed & pillows were comfortable, it was clean but the doors to the room were extremely hard to open. Location was o.k. On the outskirts of Westbank so quite far from downtown. Customer Service was good & they did recommend restaurants.
Genuine Hotels.com guest review
3 night family trip Jun 30, 2014
A Traveler
CA
2.0 / 5Fair
"Average"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
Hotel just ok. Pool was very dirty. Even after talking to the front desk the bottom of the pool was still not cleaned. Rooms just ok. Hotel was very noisy. Disappointed no breakfast was included for the price
Genuine Hotels.com guest review
2 night trip Jun 26, 2014
A Traveler
CA
4.0 / 5Excellent
"Sitting room"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We wanted a room with a couch as we had friends coming over for four plus hours to visit. This room was perfect.
Genuine Expedia guest review
Other trip Jul 1, 2014
Ron
CA
4.0 / 5Excellent
"Room on Main Floor was the best"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Front Desk service was great ! They got us a room before the "official check-in time. Main floor was close to the pool, restaurant (a bit pricey for the amount of food that you got) and the office (used this to do my bookkeeping while my teenagers slept in). Location of the hotel was great as well as we were back & forth to Kelowna and Peachland.
Genuine Hotels.com guest review
2 night trip Jun 13, 2014
A Traveler
CA
5.0 / 5Outstanding
"Newly renovated"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
The room was newly renovated and was in great condition and clean. Bed was comfortable. Pool has nice salt water.
Genuine Hotels.com guest review
2 night trip Jun 16, 2014
Kevin
CA
2.0 / 5Fair
"Hotel"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
So-so room, dirty average room little high on price
Genuine Expedia guest review
Other trip Jun 19, 2014
A Traveler
CA
4.0 / 5Excellent
"A good hotel with some compromise"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
A hotel that lives up to its name. A nice place to stay if you are just passing through . The restaurant was pretty good.
Genuine Hotels.com guest review
1 night family trip Jun 15, 2014
Santino
CA
3.0 / 5Good
"Nice hotel but far away"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
It is the same as any other holiday inn that you have stayed at so all in all it's pretty good.
Genuine Expedia guest review
Other trip Jun 18, 2014
Michelle
CA
5.0 / 5Outstanding
"Perfect location for our needs"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We recently attended a wedding in West Kelowna. The wedding took place at Gellately Nut Farm (lovely spot which was near by) & the reception later at the Holiday Inn which we stayed at. We arrived too early to check in but were given a pass key to change in the pool washroom which was clean, private & had a shower. When we did check in, the staff were friendly & efficient. The same applied when we checked out. We did not eat at the restaurant attached to the Holiday Inn. I believe the restaurant may have catered the buffet wedding dinner which was okay.
Genuine Expedia guest review
Other trip Jun 16, 2014
Moxy
CA
4.0 / 5Excellent
"Nice pool"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Lovely corner room- bright & quiet. Enjoyed the indoor/outdoor pool. Fresh updates nice- paint- wall paper-carpets- all new. No breakfast incl. Restaurant ok but not good value for meals ( supper & breakfast)
Genuine Hotels.com guest review
1 night trip Jun 7, 2014
B & B
CA
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
fine hotel, fair price.
Genuine Hotels.com guest review
3 night business trip May 24, 2014
A Traveler
CA
4.0 / 5Excellent
"Happy with the stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We are quite satisfied with our stay, the room was clean and tidy, the price is good and they provide useful brochure with tourism information.
Genuine Hotels.com guest review
1 night trip May 22, 2014
Teresa
CA
4.0 / 5Excellent
"Business trip"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Good stay and as expected. Was disappointed that I couldn't collect points on my choice privilege card
Genuine Hotels.com guest review
1 night business trip May 22, 2014
Paul Roy
CA
4.0 / 5Excellent
"Nice Hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Really good hotel, clean and friendly staff. If you don't mind being out of the main part of Kelowna it's fine - it's about a 15-20 minute drive into the old part of Kelowna along the lake front, the hotel is situated in West Kelowna but there are plenty of eating places surrounding it, a few are within walking distance. It's a family oriented hotel so be prepared for kids running around at busy times, doors banging etc. but that's not anything the hotel can control. Overall we would definitely stay there again and we highly recommend it for it's cleanliness and comfort.
Genuine Hotels.com guest review
2 night trip May 16, 2014
A Traveler
CA
4.0 / 5Excellent
"Great room and a warm pool!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Room was a very good size and very clean. For once the pool at a hotel was actually warm and enjoyable to swim in. I liked the inside/outside feature of it.
Genuine Expedia guest review
Other trip May 13, 2014
A Traveler
CA
5.0 / 5Outstanding
"Great Stopover in preparation for a wine tour"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The staff was very helpful and made our experience very relaxing.
Genuine Expedia guest review
Other trip May 5, 2014
A Traveler
CA
4.0 / 5Excellent
"Nice Hotel"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel is clean and staff are friendly. We only stayed for one night so it was great.
Genuine Expedia guest review
Other trip Apr 30, 2014
A Traveler
CA
5.0 / 5Outstanding
"Pampered"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
It felt like a luxurious weekend away. The beds were very comfortable! We had so much fun with our two little ones in the pool (that extends outside!!). Breakfast was AMAZING and the staff was kind, happy and helpful. We had a great weekend and made some awesome memories with our famly.
Genuine Hotels.com guest review
3 night family trip Apr 17, 2014
A Traveler
CA
4.0 / 5Excellent
"Works for us"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
This hotel provided a very comfortable, convenient haven for our stay in West Kelowna while visiting family. It was comfortable, clean and very reasonable priced given the amenities provided. We will definitely be using this hotel again.
Genuine Hotels.com guest review
2 night trip Feb 14, 2014
Jim
CA
2.0 / 5Fair
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    5.0
  • Neighborhood
    4.0
My room was much too hot and nearly impossible to cool down for the night.
Genuine Hotels.com guest review
1 night trip Dec 5, 2013
Jacques Drisdelle
CA
5.0 / 5Outstanding
"fantastic room"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
went for getaway from kids wife the wife, had a wonderful time the 2 person jet tub in the living room a very nice touch
Genuine Hotels.com guest review
1 night trip Dec 2, 2013
A Traveler
CA
5.0 / 5Outstanding
"Convenient location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel was a welcome sight at the end of a long and a little stressful drive in the car. Having the restaurant and hot tub right there was perfect as it meant we didn't have to leave for anything. We were passing through but had a great night`s sleep and woke up ready for another long day in the car. The location is perfect for that as it is just off the highway. We were disappointed that the fitness centre didn't open until 7 as we would have used it before we left the next morning
Genuine Expedia guest review
Other trip Nov 9, 2013
A Traveler
CA
4.0 / 5Excellent
"Upper middle of the road hotel close to wineries."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Room was clean with very good beds. Very quiet. A full breakfast special for under $7.00. Very good.
Genuine Expedia guest review
Other trip Oct 29, 2013
Linda
CA
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent except the pet request from Hotel.com needs to have a box to check on each type of room. This was missed.
Genuine Hotels.com guest review
1 night trip Oct 11, 2013
A Traveler
CA
4.0 / 5Excellent
"all good but the pool"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    4.0
The hotel was clean and comfortable but the (advertised) heated pool and hot tub were a huge disappointment. The pool was cold and the hot tub was lukewarm and dirty. The staff weren't much help regarding this issue, but the manager made amends. Apparently the heater was broken and he wasn't informed.
Genuine Hotels.com guest review
2 night trip Sep 22, 2013
A Traveler
CA
3.0 / 5Good
"Decent room, good price"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Room was clean, staff were quick on check in. No coffee in room or lobby, kind of a bummer, as there's no coffee within short walking distance... Restaraunt downstairs not all that great, went to boston pizza instead. Will return if nothing closer to town at same price...
Genuine Expedia guest review
Other trip Sep 22, 2013
Chris
CA
5.0 / 5Outstanding
"Just what we needed!!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Rooms were very clean. Hotel staff were great! All in all Good rated Hotel. Thank you!
Genuine Hotels.com guest review
4 night family trip Sep 12, 2013
Deb
GB
5.0 / 5Outstanding
"Great place for great price :)"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Clean rooms, pleasant staff what more can you ask for ;)
Genuine Expedia guest review
Other trip Sep 17, 2013
Renata
CA
3.0 / 5Good
"okay hotel"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Hotel is on the very edge of West Kelowna so easy access to highway to Vancouver or Peachland/Summerland etc. Lots of box store shopping, Walmart and the like. Hotel was surprisingly quiet being directly beside the highway. They had a resturaunt that served breakfast, the waitress is a bit surley so dont annoy her. If you want to go downtown it's a good 30min and you will have to cross the bridge. Very handy to Mission Hill which is an excellent place for a meal.
Genuine Hotels.com guest review
3 night business trip Sep 8, 2013
tim
CA
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
I loved the beds, so comfy. Nice touch, the choice of pillows.
Genuine Hotels.com guest review
2 night trip Sep 6, 2013
A Traveler
CA
1.0 / 5Poor
"convenient location"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
I booked my room on expedia and was questioned when I arrived as to why I would book a room with a queen bed and a pull out couch when it was only me. The room had no fridge,very few TV channels. The carpet was badly stained and the bathtub was black on the bottom.
Genuine Expedia guest review
Other trip Sep 12, 2013
A Traveler
CA
4.0 / 5Excellent
"Nice Hotel With Indoor/Outdoor Pool and Jacuzzi"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
What drew us to this Hotel were the pictures we saw online of the pool and jacuzzi outdoors. Although the thermostat in the pool had malfunctioned and the pool was as warm as bathwater - we still enjoyed sitting by the pool on a very nice warm evening. Also, included in the price was a $20 voucher for a full breakfast which we thoroughly enjoyed. Our room was spacious and clean and we all agreed that we would definitely stay there again.
Genuine Expedia guest review
Other trip Sep 10, 2013
A Traveler
CA
4.0 / 5Excellent
"Comfortable large room, reasonable location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
Seemed to be ate a new hotel so everything very clean and in good order. Fun little indoor/outdoor pool and outdoor hot-tub! Food seemed expensive in the attached restaurant so we went next door to Boston Pizza which was excellent. Great place to stay if you don't want to be on the noisy main road through Kelowna.
Genuine Hotels.com guest review
1 night trip Sep 6, 2013
TJS
GB
5.0 / 5Outstanding
"Close to workshop venue."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My husband had a Tai Chi workshop and meeting. Your hotel was very close to both. I meanwhile spent the day in my room reading, on my I Pad and watching TV. I appreciate the fact that there was a restaraunt close by. Would stay here again without a doubt. I especially liked the English gal who worked in the lounge/dining room, she was very pleasant and helpful.
Genuine Expedia guest review
Other trip Sep 9, 2013
Nancy
CA
4.0 / 5Excellent
"Easily accessible hotel with view of west Kelowna"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Kind, courteous staff at a hotel with a great view of West Kelowna.
Genuine Expedia guest review
Other trip Sep 3, 2013
A Traveler
CA
4.0 / 5Excellent
"Nice and clean"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Clear, close to kelowna and easy to get to off the highway
Genuine Expedia guest review
Other trip Aug 27, 2013
A Traveler
CA
4.0 / 5Excellent
"2 Nights in West Kelowna"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Two night stay in West Kelowna. Great hotel. Clean rooms. Nice pool. Great restaurant attached to hotel.
Genuine Expedia guest review
Other trip Aug 13, 2013
A Traveler
CA
5.0 / 5Outstanding
"close to winery"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
It was a great location, close to the winery in west kelowna. Nice hotel, friendly staff.
Genuine Hotels.com guest review
2 night romance trip Aug 1, 2013
Terry
CA
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent hotel, excellent staff, extremely friendly and helpful. Very clean hotel. Would certainly recommend.
Genuine Hotels.com guest review
3 night family trip Jul 28, 2013
A Traveler
CA
3.0 / 5Good
"Holiday Inn West Kelowna"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    2.0
Overall the Hotel is ok. Location is not very good in relation to downtown Kelowna and is about a 30 minute drive. There is shopping close to the hotel, although the surrounding area seems more light industrial/commercial than residential or shopping. There is a decent restaurant located in the hotel with a lounge as well as a Boston Pizza and a Shell Station within the same block. I also noticed a restaurant/pub accross the street with a patio although it did not appear to be open any of the nights I was at the hotel.
Genuine Hotels.com guest review
4 night trip Jul 24, 2013
Chris
CA
5.0 / 5Outstanding
"Great place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The staff was awesome. Room was comfortable, although because we booked online it defaulted to a pet friendly room, so you may need to check that with the hotel if you are allergic to pets. We were not allergic so it didn't really matter to us. Restaurant had large portions for reasonable prices. Pool was both indoors and outdoors, a little small when a few people showed up and piled in the pool. Would stay here again. It is on the outside edge of West Bank so if you need to be closer to Kelowna it is a little far out.
Genuine Hotels.com guest review
2 night trip with friends Jul 18, 2013
A Traveler
CA
5.0 / 5Outstanding
"Great for families"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Awesome staff clean and comfortable room. Breakfast was fantastic too. We would definately stay again!
Genuine Expedia guest review
Other trip Jul 21, 2013
A Traveler
CA
4.0 / 5Excellent
"Review"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Good Stay. Liked the Staff and people. That is my review complete.
Genuine Expedia guest review
Other trip Jul 18, 2013
Mr. Right
CA
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
staff were courteous, accommodating; food was reasonable and delicious
Genuine Hotels.com guest review
5 night trip Jul 10, 2013
A Traveler
CA
4.0 / 5Excellent
"Good for an overnight trip."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
This hotel was clean and quiet. It was conveniently located and there were lots of restaurants nearby.
Genuine Expedia guest review
Other trip Jul 16, 2013
Joanne
CA
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews