Best Western Plus Heritage Inn - Stockton

Free hot breakfast when you eat in the restaurant. To go breakfast orders are discouraged, and allowed by medical necessity only. Rooms are clean, elevator was slow, hot tub was broken.

Genuine Hotels.com guest review

Worse place I stay in the city

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hotel was great probably would not stay again because of surrounding neighborhood. Was nervous the whole time that we would be broke into.

Genuine Hotels.com guest review

It was nice and clean. Service is also good. Food is not bad for free breakfast. Good deal for $85 a night. Clean swimming pool.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

You get what you pay for.

Genuine Hotels.com guest review

very nice and friendly staff

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

very good

Genuine Hotels.com guest review

They reason we wanted to stay was for the heat pool, but it was not working. Great services and free breakfast.

Genuine Hotels.com guest review

to short.

Genuine Hotels.com guest review

We arrived at midnight and left at 9 the next morning but I thought the hotel was very nice for the price we paid. Free breakfast from the menu was an added bonus. I'd definitely stay there again.

Genuine Hotels.com guest review

The lobby is lovely. The neighborhood is really sketchy, we thought we had a 50% chance of having it broken into. It shares a parking lot with a Food4Less in a pretty dark area. I wouldn't walk around at night. The pool area and hot tub were well-maintained but for some reason that weekend all the pipes must have exploded. There were towels over soaked […] carpet in all the hallways and the whole place smelled like mildew. The room was spacious and there was a fridge and microwave. But the first thing we did on our ground level room was lock all the doors. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

In town for a funeral, I chose the Best Western for the location only. Boy was I surprised! The room was clean and comfortable. All public areas were smartly decorated and inviting. Check in was simple and quick. The room had all the amenities I would want in a higher priced hotel: Coffee maker, fridge, toiletries, iron, comfortable pillows and bed. […] The highlight of our stay here was the complimentary breakfast. You get to choose from nine complete breakfast meals, plus a side and drinks! Easily a $10 breakfast at IHOP. Neighborhoods in this town can be shady, and this is in a better neighborhood then most. The hotel still has security patrolling and corridor doors that are locked. I would definitely recommend this as a first choice hotel for anyone unfortunate enough to have to stay in Stockton! Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

the hotel needs to begin serious deep cleaning: carpets have odor, the quilt did also. the rooms and building make for a lot of work for the guest, put in place conditions which make for a comfortable stay with no work involved. the staff were very kind and helpful

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Was there for a funeral, upon arrival the rooms were not ready although check -in is 3:00. I had explained upon booking the room that we would be there for a funeral/wake which began at 4:00pm therefore would like an early check-in at which tome I was told would not be a problem. Could not get into the room until after 3:00 at which time the room had […] not been cleaned. There were dirty towels the bedding had not been changed.Finally we asked for a different room and was given one. While going to the the funeral the next morning at 0900 realized, I had left my camera in the room immediately called the hotel, at which time I was told the camera was not there and that all staff take periodic lie detector test. I told the gentleman that I didnt care what they do, but I had left my camera there and would like to come and pick it up. He again very rudely said it was not there. While heading back to Arizona I got a call saying they had found the camera, I could come and pick it up. I explained that we were on the highway heading back to AZ. They then told me that they could send my camera to me and charge it to my credit card. I said why am I being charged I could have picked it up,had someone called me sooner. All of that happenened on a Wednesday now it is Monday of the following week and I have yet to receive a call or my camera. I am truly dissapointed...... Read more

Genuine Hotels.com guest review

The room was nice and clean, breakfast was very good. I needed extra towels and room service took them up to my room very fast. I would stay here again

Genuine Hotels.com guest review

Offer a free continental breakfast, room was clean and put us on first floor because we had our puppy with us and was a $10 additional bucks for him. Parking was awful, but security helped us find parking and our room. The surrounding location was pretty good, no views from room but within 1block to malls, restaraunts and stores.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The continental breakfast is really good. We enjoyed it a lot. In addition, there is a microwave and a small refrigrator in the room.

Genuine Expedia guest review

Very calm, excellent service. Nice breakfast.

Genuine Hotels.com guest review

Excellent Service and Breakfeast, would stay there again

Genuine Hotels.com guest review

Most of the time best western plus are nice, this one was older and in a not so great area.

Genuine Hotels.com guest review

The rooms were clean and the breakfast was excellent. I would stay there again.

Genuine Hotels.com guest review

The hotel manager, Roderigo, was great! He was very professional, courteous and helpful with our needs. He and Debbie (?) called our room to make sure we were doing fine and were only staying over for one night...great attention! Would definitely stay there again, if ever in Stockton for overnight.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Great Value for the money would stay at property again. Good breakfast

Genuine Hotels.com guest review

Front desk was frienly and helpful,room was clean and comfortable;except right after we entered the room and opened the window a round of about 18 gun shots rang out.We hit the floor and were real uneasy the rest of the night and at midnight anothr round of 8 rang out.Pretty scarey and very surprising because the hotel was nice.

Genuine Hotels.com guest review

The room was quiet, the staff quite nice, and breakfast a pleasant surprise over the usual offerings. Yes I would stay here again.

Genuine Hotels.com guest review

good experience, neighberhood a bit shaky yada yada yada

Genuine Expedia guest review

I have stayed at this Best Western several times and do prefer to stay there. The Best Western in Stockton is close to malls and restaurants. It has a very nice dining room, which serves a continental breakfast, that aims to please. The gym has an elliptical, weights, and a treadmill and is located near the laundry facility so you can do laundry while […] you work out. There is also a computer and printer located in the lobby which is great for printing out boarding passes or other documents. The internet works in all of the rooms that I have stayed in (as opposed to just some of the rooms!). I have always found the staff to be both very helpful and very responsive. I also like the card access needed to enter the hallways leading to the guests rooms. I stay in Stockton several times per year and have found that there are many things to like about this Best Western. Read more

Genuine Hotels.com guest review

My husband and i had a great time will be returning next week. Amenities were great the overall service was great, and the location was close to restaurants and shopping centers.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Decent hotel for the price. There was an issue with the hot water in our room and the service upon check in was not great. Also the location of the buildings is terrible in relation to parking....it was storming outside.

Genuine Hotels.com guest review

Hotel was a bit above average for the price. Breakfast was excellent - they have a restaurant that makes and serves a hot complimentary breakfast. WiFi worked and was adequately fast. I'd stay there again when business takes me to Stockton.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

It is such a big disappointment that we are not planning to return to this hotel when we return to Stockton. Our room was good but the hallway (Bldg. B) going towards our room smells terribly and it gotten worst when it started to rain. Although their breakfast is "free" the food is "horrible". The eggs were fried in an old cooking oi that you can taste […] & smell it. The next day , it took almost over 5 minutes to be served when the rest. is empty. They are all talking inside the kitchen. Our hot chocolate t had whipped cream the 1st day but the following day, they ran out of it. Our order had bacon on it, but instead they gave us 1/2 piece of small ham . Although the omellett taste much better than yesterday, however, the bread taste "stale" . we tried to put butter & jelly but could not eat it. We are aware that they are trying the cut the cost, but it will get worst if they don't do something about it. Read more

Genuine Hotels.com guest review

Although I hear the area isn't that great, I felt the location was very convenient. This hotel offers FREE wifi, parking, AND a complete breakfast. I usually stay at four-star hotels. These accommodations were equal to some four-star hotels. We had a great stay. The only con I could think of is the AC/heater is a bit noisy. That's the only issue. I […] would recommend this hotel. Read more

Genuine Expedia guest review

Was great location for shopping and quiet. Staff was perfect. Was here for Thanksgiving and Black Friday shopping. Ideal location. Room was spotless. Getting free hot, made-to-order breakfast in a nice dining room adds $25 to the real value of the room making the room rate a true steal. Pool and hot tub still up and running in late November a plus too. […] Would for sure stay again if in the Stockton area. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Ok hotel. Parking was packed. We actually had to park in the parking lot of the neighborhood super market just next door. Arrived super late at night got my room right away. Was kind of noisy, walls are kind of think. Probably would not stay there again. I stayed at much better hotels for the price.

Genuine Expedia guest review

We stay at this hotel 2 times a year the night before cheer competitions. The staff is always friendly, courteous and fast on check -in. This particular time, they had me reserved in a smoking room (by mistake) but Rodrigo was very accommodating in making any changes needed to help me be comfortable. He even sent a member of staff to see which room […] smelled less like smoke. The breakfast was just ok, I felt there were as many options as normal, but it wasn't terrible, the food was still good. It served its purpose for us to eat a good meal in the morning before a long day. I always recommend this to fellow families. Read more

Genuine Hotels.com guest review

Cleaning staff very nice and cordial. Check in staff friendly as well. Breakfast was lacking a couple of things. But good overall

Genuine Hotels.com guest review

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Genuine Hotels.com guest review