ComfortableGenuine Hotels.com guest review
Very relaxingGenuine Hotels.com guest review
"Good hotel but needs better coffee!"
The room was comfy, clean. The lobby coffee was horrible. The breakfast bar was quite good.Genuine Hotels.com guest review
We checked in and the staff was very friendly. We immediately noticed the room had not been thoroughly cleaned. We saw a soda cap beside the bed, dust under the TV, something dried on the desk chair arm and there was too much furniture for the room. The bathroom was surprising clean however. We had a long day so we took a nap. Upon waking we decided […] to go to the gas station for snacks, when I opened the door there was a cop right there at the room next door. We all spoke as my husband and I left out and rounded the corner there were 3 police cars and a guest outside talking to the officer. We went back to the room and consumed our snacks. I noticed a white stain on the floor next to the coffee table, one of three tables by the couch. A side table, coffee table and a night stand in a very small area. At that point we decided to leave. About 4 am, we went to the front desk and the door was not open. We were able to enter the first automatic door but the second one was locked. We went back to the room to call the front desk and the phone did not work so we left the key in the room and went home. We chose a smoking room and possibly we should have opted for a non smoking. I still paid my money and do not feel like it was worth a dime. We were just married and wanted a change of scenary for the night but were not able to relax on the bed just looking at the room it did not seem viable to get cozy. Read moreGenuine Hotels.com guest review
Great stay. Perfect location and value.Genuine Hotels.com guest review
"Overall, I would re-visit."
I enjoyed my stay; however, I found many many hairs on the outside blanket, was gross.Genuine Hotels.com guest review
The staff was excellent very clean and comfortable rooms..im definitely going back.Genuine Hotels.com guest review
"Return visit to the area"
The room was clean and furnished nicely. Close to manor attractions and restaurants.Genuine Expedia guest review
"Fine for a conference trip, convenient location"
This hotel was perfectly fine for a quick overnight trip for a conference. The room was comfortable, the bathroom was kind of old. We usually stay at Country Inn and Suites or similar and this was a bit below that in terms of quality. The staff were very friendly though and it was convenient.There is a Dunkin Donuts in the same parking lot which was […] nice. Read moreGenuine Hotels.com guest review
Our stay was very pleasant. The staff was very pleasant checking in and out.. I do recommend this hotel.Genuine Hotels.com guest review
"Did not request a room equipped for handicapped"
The front desk woman checking us in was very, very nice. HOWEVER, we did not request a handicapped room. Our bathroom - equipped for handicapped - had various problems. The hotel did not seem that full, but since we were there only 1 night we did not want to change rooms & create extra hassle for ourselves after driving all day.Genuine Hotels.com guest review
It was just okay. It needed to be fixed up I noticed that there the bathtub was new but the bathroom itself was in poor shape.Genuine Expedia guest review
The best value in winston salem.Genuine Hotels.com guest review
"No More No Less"
We just stayed for one night because the hotel was booked solid the next night (WFU parent's weekend). We brought our two dogs so space was a bit cramped. The rooms are small and kind of outdated, but the bathroom is modern enough and everything was clean. Simple and basic, no more or less than you need. Beds were comfortable and the reception was […] great. Read moreGenuine Hotels.com guest review
Took longer to check in than anticipated, Favorably impressed with graciousness of desk clerk. High marks on quality of towels and cleanliness of room. Quiet surroundings. Glad to get breakfast foods.Genuine Hotels.com guest review
"Close to Wake Forest University"
This was an okay stay. Nothing unusual, but nothing bad either. Breakfast was okay - pretty run of the mill. It was quiet even tho' there were soccer players and their families staying too. Rooms, paint and sheets could use some work.Genuine Hotels.com guest review
"not bad just a couple loose ends"
Enjoyedmy stay....only complaint would be how inconveinent it was the walk the ice machine and to the front are. We couldnt really enjoy the breakfast and the front desk receptionist attended to other guests even tho I had been standing there for 15 minutes. Kept telling me to give him one more second...smhGenuine Hotels.com guest review
"No Hilton but perfectly fine"
Has clean rooms, a pool, suites, fine breakfast, next to a duncan doughnuts, what more could you ask for?Genuine Expedia guest review
close to interstate, left my phone cord n haven't heard back yet.Genuine Hotels.com guest review
"Manager is HEARTLESS! !!!!"
VERY DISAPPOINTED MY HUSBAND AND I HAD TO RUSH TO THE HOSPITAL FROM MYRTLE BEACH TO SEE HIS FATHER THAT WAS ABOUT TO DIE IN THE HOSPITAL. WE CHECKED IN FOR 2 NIGHTS AT 3 AM. NEXT MORNING HIS FAMILY HAD DECIDED ON A HOME FOR FAMILIES TO STAY IN WHEN SO ME THIS LIKE THIS HAPPENS. THE MANAGER WOULD NOT REFUND OUR MONEY FOR THE NEXT NIGHT AFTER BEING EXPLAINED […] THE SITUATION AND KNOWING THAT WE WOULD NOT BE STAY ING ANOTHER NIGHT.CAN YOU SAY HEARTLESS?? I WAS SHOCKED. WE WILL NEVER STAY AT THIS PLACE AGAIN.Expedia did in fact refund 53 bucks but still we had to pay over a 100 for checking in at 3am and checking out at 10:30 am thee next morning. Bad business. Read moreGenuine Hotels.com guest review
Overall stay was pleasant. A few minor housekeeping chores need to be addressed.Genuine Hotels.com guest review
It appeared as though they were trying to make improvements ,but I did not feel very secure there. The door had been damaged and did not close properly, and whistled with the wind. very old bathroom fixtures, cracked sink. I will say the clerk was helpful and pleasant.Genuine Hotels.com guest review
Clean comfortable room with an easy commute to GSO Airport. The restaurant / bar had good burgers too!Genuine Hotels.com guest review
I have stayed there many times. It is quite suitable.Genuine Expedia guest review
I had an excellent stay! Rooms were nice and the staff was very friendly and helpful.Genuine Hotels.com guest review
"Good for the price"
Clean, comfortable and safe. The rooms are a little bit run down. It looked like someone had previously kicked my door in but was still able to close and lock.Genuine Hotels.com guest review
"Close to mall , dining etc."
Very NiceGenuine Hotels.com guest review
wifi should be boosted in all rooms, my room barely had wifi, besides that, not a bad place to pass the night.Genuine Hotels.com guest review
Very accommodating and quite/Genuine Hotels.com guest review
For the price paid, this room is absolutely worth it! Service was solid, plenty of space in the room. Great overall stay!Genuine Hotels.com guest review
"Clean Rooms, Friendly Staff"
This hotel was a good value for the price. The rooms were clean, the beds were comfortable, and the staff was very friendly and helpful. We were just passing through and spending only one night, so this fit our needs nicely.Genuine Expedia guest review
"Decent hotel for price!"
We stayed in Winston Salem NC hotel for 4 nights. It was a comfortable stay and great price.Genuine Expedia guest review
"not as close to WSSU as stated on line"
Overall our stay was good.We came to Winston Salem because our son was starting school there.We wanted to be close to school and didnt want to get up too early on saturday morning and drive far.According to our GPS it was farther than we expected.The area around the hotel was clean and quiet.It was close to the mall and a gas station, store and Dunkin […] donuts was right there.The hotel itself was old, but clean.The weather cooled down and our room was too cool.People were in the pool.For the price it was better than we expected.Definitly needs updating.The complimentary breakfast was good. Read moreGenuine Hotels.com guest review
"Not a bad place to spend the night."
Room was small but clean, bathroom needs work however. Service was awesome the night we got there. The next morning the clerk was not very friendly.Genuine Hotels.com guest review
"Good price, Good Customer Service, and Good Food"
My overall stay I would rate a 4. It's not a 5 because, the room was too cold when I entered and even after I turned off the ac my room remained really cold. Unfortunately, I caught a head cold as a result. 2ndly, my phone was plugged in however it did not work. So I could not call the front desk to schedule a wake up call. But breakfast was good...nice […] spread of different choices. THOMAS...that works the 3-11 shift is AWESOME. I called him to inquire on somethings, and when I came in...he knew who I was by my voice. He called it Bubbly. My room was very clean, I even looked under my bed and behind my head board and I was impressed. So thanks for making my business stay a great experience with some little improvements you all will be a 5. Read moreGenuine Hotels.com guest review
"nice and fairly convenient location"
I liked everything about my room (#208) except one thing: the door did not close properly and, as a result, there was a constant air stream through the door which produced some annoying whistle (this is driven by the bathroom AC that pumps out air at the other end of the room).Genuine Expedia guest review
"Excellence at a Discount"
This was one of the better stays during our trip. Leaving wine behind and having them immediately find and ship to us also enhanced the security and comfort in choosing Quality Inns. Thank you for a great stay.Genuine Expedia guest review
"Upscale Room, Great for the Price"
I could tell the hotel had spent money on the room furnishings, nice art, bed, furniture. Appliances were black and matched. Being 6 ft 1 inch tall, I also appreciated that the shower head didn't spray me mid-chest.Genuine Hotels.com guest review
Had been visiting family in WV on my way back home I wanted to visit my daughter in Winston Salem so I booked a room. Really wish I had done this in WV. I was so pleased and comfortable using Expedia. Lesson learned!Genuine Expedia guest review
"It was available"
It was 80degrees at 1030 at night in our room and front door had to be held shut to lock it and bathroom door did not lock at allGenuine Expedia guest review
The hotel service people were very helpful and nice. The room could have used an upgrade and or some maintenance. Other than that, the stay was very nice.Genuine Hotels.com guest review
"Very nice stay, highly recommend this hotel"
Very clean hotel, pleasing appearance, with nice amenities. Nice helpful staff (Morning staff went out of their way to make sure we had everything we needed/wanted for breakfast). Seemed to be recently updated (paint, tile, TV, etc.). If we're ever in the area, we'll defiantly stay here again. Was a little out of the way from where we were heading, […] but was well worth the extra 5-10 min drive. Very reasonable price for the quality of hotel and great service we received. Read moreGenuine Hotels.com guest review
"covenient to my early wed meeting"
The room and staff were great. The ad online said a buffet breakfast which was not what I experienced (biscuits and gravy) not my cup of tea.Genuine Hotels.com guest review
ANTS WERE IN MY ROOM AND I COMPLAINED, BUT THEY WERE STILL THERE. I WAS OFFERED ANOTHER ROOM BUT THE A/C DIDNT WORK SO I WAS FORCED TO REMAIN WITH MY UNINVITED GUEST.Genuine Hotels.com guest review
Very nice hotel clean and management was very friendly...We didn't get to use the pool because we checked in late but it was very clean...Genuine Hotels.com guest review
"Close to many restaurants and shopping"
Near the mall and many restaurants without being in the middle of it all.Genuine Expedia guest review
"Overpriced. Nice area but badly in need ofupdating"
Bathroom not the best. Outdated rather than repairing just used gobs of caulking and paint. Housekeeping had all supplies stocked but room was run down. I thought the price was too high for room condition. All the staff we interacted with were very professional and mad us seem welcome. I doubt if I will stay in a Quality Inn again and certainly not […] this one. Read moreGenuine Expedia guest review
"Go elsewhere if you want anything to work properly"
Started off that the door would not lock, so after unpacking we had to repack and move to a different room. Then the sink backed up like crazy, had to get the room keys re-programmed 4 different times and the cable kept going out. The rooms were not worth the price, if I'd paid 60$ a night I would have expected that, but we ended up paying 90$ since […] the hotels.com app misrepresented the price. I would never stay at this hotel again. Read moreGenuine Hotels.com guest review
"Stayed for graduation."
Hotel was okay. I don't like the outside entry. No elevator. The room was clean, had refrigerator and microwave. Desk clerk was very friendly and nice. Pillows and bed were not comfortable.Genuine Expedia guest review
The smell in the rooms were terrible. We changed our room, but the second one was the same. The pool was closed. Breakfast was poor, bagels not fresh. Very dissapointingGenuine Expedia guest review
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