well firts when i got to the hotel there was only one person working and a line of about 7 people some left, and when i finally got to the counter after driving so far and waiting like half hour the person tell me that they were overbooked, after i had already paid for it in advanceGenuine Hotels.com guest review
the room was average, the room keys didnt work so you had to wait for someone from maintenance to physically come to your floor to open your room. The check in receptionist was rather non chalant, (take it or leave it).Genuine Hotels.com guest review
No plumbing in our room worked except for the toilet.Genuine Hotels.com guest review
"dont go here"
First off we didn't even have a key to get in our room we had to get the matinence man to unlock the door for us all night no wash cloths room smelled like omgGenuine Hotels.com guest review
It was the worse experience I have ever had at any hotel. Never will I stay there again. I want a refund.Genuine Hotels.com guest review
First of all the pillows was way too small like some baby pillow that sucks,and u cant use the pool its very dirty and they didn"t hv enough breakfast for the guest which sucks also and the breakfast sucks.no iron to use and the key don"t work good u hv to keep going back to the front deskThey need to put bigger and better pillows and at least an iron […] and make the pool in use for the guest...... Read moreGenuine Hotels.com guest review
"I see why its a 2.5 Star Hotel"
Was only there to just sleep and shower. I live in northern Broward County so it was just temporary.Genuine Expedia guest review
Good and cleanGenuine Hotels.com guest review
"Quality of hotel"
I was not at all impressed. The key cards for the rooms had to be replaced multiple times. The maid service was not very good, ie no clean towels, not leaving enough paper in the bathrooms, dirty sheets. There were no phone books available at the hotel, including at the front desk.Genuine Hotels.com guest review
"high seasin for good hotels"
Not to bad since there was not many options. I don't know what was going on in in Miami. And fort Lauderdale. But I have never had this difficulty to find a decent hotel .but . every hotel that l I normally book was almost double the price ..Genuine Hotels.com guest review
"Kind of shady"
It was a nice motel years ago. Probably when it was the Holiday Inn. The continental Breakfast was bread and orange juice.Genuine Hotels.com guest review
"Not worth the price"
The lock was broken to our room; the staff was inconsiderate and offered little to no customer service; no internet in the rooms and told when inquiring that the staff had no idea who told us we would have internet in the rooms and directed us to sit in the lobby...;Genuine Hotels.com guest review
"Very disappointed and not worth the price!"
When I arrived, the hotel could not locate my reservations even though I had called to confirm the day before and to see if they had laundry facilities. The lobby was busy because that's the only place in the entire hotel that has wifi. The carpet is very stained and torn in many places. The phone in our room didn't work and we called the front desk […] from my cell three times because the tub didn't drain. Nobody ever came. We decided to extend our stay in Miami for one more day and actually moved hotels because this one is a dump! Read moreGenuine Expedia guest review
"Run-down hotel, would not stay there again"
Room key locks (electronic) not working well. Had to get the key re-programmed (replaced) three times. No phone in room, unable to contact front desk.Genuine Expedia guest review
Extremely noisy due to the fact that the hospital is right in the corner . - when they clean the room they put half of toilet paper already used , I guess they take w.e is left from other rooms . - we had to go and ask for toilet paper and they still gave us a used one... - front desk people horrible they only have one person and they don't really pay […] attention to guest they do w.e they want . - bathroom tub was clogged .. Water wouldn't go down unless we was done showering Over all bad experience , never again ! Read moreGenuine Expedia guest review
"Old hotel in very unsafe part of the city."
Old hotel in very bad shape. unfriendly staff, extremely slow reception, do not care attitude. It was impossible to get in the room, the cards and the door system do not work. They had to have a person on staff opening the doors for the guests. Basic room with very old furniture. Antique TV that dose not work very well, limited number of channels.Genuine Expedia guest review
First night we stayed our hotel room key would not work. It got to the point where not even the master key would work. They would not change our room. When we checked in it took over an hour because the receptionist was slow. Any time you had a question it took at least a half hour to answer because things in that hotel are not efficient. The rooms […] are dirty with dust. The pool was filled with leaves and grime. Overall an awful experience. Read moreGenuine Expedia guest review
"The tub and The sink didn't drain the water :((("
:(((( the hotel need to be update ..........................::.::::.:::::::::Genuine Expedia guest review
"if you don't have any other choice"
the receptionists were engaged in private conversations and we had to wait 15' before our rooms were assigned. The key cards did not work proper, the room are OK but far from some high standards and much cheaper hotels I stay in. If there is no other option available to you this should be your latest place to go. Not recommended though.Genuine Hotels.com guest review
"low price - big rooms - poor breakfast -"
not expecting much moreGenuine Hotels.com guest review
The Hotel Is an Average Stay. It Is a little Worn And Old. Continental Breakfast Was Not Attended To. For The Convenience And Price, It Was Fine For Our Overnight Stay.Genuine Hotels.com guest review
Not enough parking. Our car was one of many towed. No refrigerator or microwave in the room. They didn't have extra pillows. They didn't answer the phone.Genuine Hotels.com guest review
"direct access to main roads"
easy to find location,easy access to main roads,my room had cold a/c, my room was clean, hallways were warm, had free parking but not enough for every vehicle,Genuine Hotels.com guest review
"Better than expected"
Like the title says, we were surprised when we got there. Seeing as it was only two stars we did not think it would be good at all but it was great. Clean and big rooms. Location was good IF you like asian food. Great restaurants aroud the place. Thai/vietnamese places were awesome! we enjoyed the food!Genuine Hotels.com guest review
it was simple but goodGenuine Hotels.com guest review
"Horrible never go there!!!"
Service is the most definite worse. Employees rude and unfriendly. Rooms are extfemely dorty and gross. Smelly and disgusting. Area is unsafe and plain uncomfortable!Genuine Expedia guest review
Hotel is worth the money clean rooms lobby area excellent condition parking is great 15 minutes from the convention centerGenuine Hotels.com guest review
"Worst hotel even if free. Please don't stay here"
Worst experience here. I take lot of personal and business trips and this was one of the worst hotel. Lobby looks deceiving but rooms and inside of hotel is not even good looking. Every time we were going out of room, cleanup lady was asking "ru checking out". Couple things: 1. No heater in hotel. Explanation from staff was that this is not a 5 star […] hotel so don't expect heater. Isn't it basic necessity. 2. Door lock was broken. 3. staff is not courteous at all 4. Breakfast is horrible. It says continental breakfast but it is worst than motel breakfast. Toaster was broken. Has to keep holding its nobs to toast. Microwave was not in usable condition to warm up anything. We bought pizza and it was cold on the way but there was no way to warm it up 5. if u want to use internet, u have to come to lobby and then use. Does not work in room. Read moreGenuine Expedia guest review
nigth shift people are so rude they dont have good manners. i do not .recommend this hotel to nobody.Genuine Hotels.com guest review
As always I love it there....Genuine Hotels.com guest review
"perfect location between Miami and Fort Lauderdale"
the hotel has the best location, the facilities are old, and the staff is not trainnedGenuine Hotels.com guest review
"In good shopping area"
Good atmosphere with friendly staff. Hotel could do better with the general surroundings. Simple things needing fixing not done. A coat of paint could do wonders.Genuine Expedia guest review
"North beach miami hotel. Close to all main roads."
I enjoyed my stay. We arrived early and either had to buy a full night or stay somewhere else. We stayed somewhere else that night. I wish they had an early check in. But other than that hassle the hotel itself was nice. Wish they had a fridge in the room also though.Genuine Expedia guest review
1. When you drive into the parking lot, it looks deserted. The landscaping (or lack thereof) was insulting. Overflow parking is across the street in a dimly lit open field. That's a lawsuit waiting to happen. 2. The pool wad filthy. What hotel had green water in the pool.... more leaves in the pool than on the trees. 3. Hotel need a lot of renovations. 4. […] The carpet stinks. 5. TV didn't work well. Channels not working. 6. I reserved a double bed.... received a room with a single bed. What do you do when there's a couple with 2 kids? No other rooms available until the following day. I am sure everyone who's stayed at this hotel can relate to my experience. I'm requesting a refund. Wish me luck. Read moreGenuine Hotels.com guest review
When we checked in, the first thing we did was open the blinds and find beer cans still in the room from the previous customers. There was also no toilet paper in the room upon arrival, and after 5 hours of traveling that was very inconvenient. In the morning I awoke to a bug in the sink. Although we bit the bullet and stayed for the first night, we […] checked out the second night. However, the staff would not provide me with a refund. Apparently it is not in their policy to give refunds but it is in their policy to not clean the rooms before new people come in. Read moreGenuine Expedia guest review
"Don't judge a book by its cover"
The hotel is older and No coffee served until 7:45 am however this place is a solid place to sleep The bed is great The white sheets and white bedspread is clean crisp and wonderful The water pressure in the shower is fantastic pleasantly surprised!!! Great great value ! Very simple place but would stay againGenuine Hotels.com guest review
This hotel was not bad at all, it was an old hotel and the front glass door didn't work. But other then that it was good. I didn't like the fact that you had to use the lobby to get free wifi, but the location was good and was within walking distance to alot of fast food places.All in all for the price you can't beat it.Genuine Hotels.com guest review
Terrible service Front desk night shift no recommend the surrounding neighborhood.Genuine Hotels.com guest review
"You get what you pay for"
Location was hard to find with my GPS. I kept looping around for an extra 45 minutes. Traffic is horrible so plan accordingly. Room was fair. If you need a place for a few hours, perfect. Breakfast consist of toast with butter or jam or cornflakes. Milk,coffee, juice provided. That's all folks. Nothing fancy.Genuine Hotels.com guest review
overall just not a very nice placeGenuine Expedia guest review
The hotel was hard to find, even using a GPS. The name on the outside of the building is not the same name used in booking the hotel or on identifying materials inside the building and the street number is not prominent. The street on which it's located is very busy, increasing the challenge of locating it. I and other customers had multiple problems […] with programmed room keys which didn't work. The hotel is understaffed, with one person checking people in, answering the phone and dealing with the numerous problems which customers had. The phone in my room did not work, and to top it off, as I was falling asleep, an employee knocked on my door, awakening me, when he came to the wrong room to fix a tv which wasn't working. The neighborhood was not appealing, and my airport shuttle driver noted the pimps hanging around the entrance to the hotel when he picked me up. The bed was fine, and the staff were polite, though not always knowledgeable (when I called to ask for a landmark to help locate the building I was given the address, which I already had, and no additional information). I would not recommend this hotel. Read moreGenuine Hotels.com guest review
This place is "clean" but the staff members are just plain rude and unprofessional, don't wear an uniform or name tag so you never know who's who. Calling front desk? Good luck with that. Their lack of courtesy and professionalism makes this place a nightmare.Genuine Expedia guest review
"Worst place ever."
Since Expedia didn't like my last review I will keep it short. The place is run down and disgusting. Claims to have Wifi but is in the lobby only. The phone was disgusting and had a gooey substance all over the buttons. Room smelled of mold and the remedy was to spray household deodorant all around the room. Photos cannot be posted due to the logo of […] the hotel in the photo. Read moreGenuine Expedia guest review
"Don't waist your money"
Booked this for 2 of my employees. This is the worst place they have ever stayed. This hotel should be overhauled big time. They said that the elevator started going up and then slammed back to the ground so they had to take the stairs. The rooms were disgusting. Blood stain on the sheets. The comforter on the bed looked like it was used in the 70's. […] Stains on the carpet. Smelled like stinky feet in the room . Overall, the worst hotel even for a ONE NIGHT STAY! Read moreGenuine Hotels.com guest review
Everything about this hotel was horrible from the staff to the hotel overall... The staff was beyond rude excluding the security only... The door doesn't work hasn't worked in months per someone from staff since last yr really it's smelly the staff are non accommodating what so ever and showed no care ... I will never recommend nor refer anyone to this […] hotel.... HORRIBLE EXPERIENCE WILMA FROM THE FRONT DESK WAS HORRIBLE AND MGR DIDNT CARE Read moreGenuine Hotels.com guest review
"Needs improvement ASAP"
Smelly the staff were very rude and didn't show any care or hospitality ... The tv didn't work and toilet got stop up no maintenance was provided... Only one desk clerk on every shift. Hotel staff and comfort is ancient and needs renovated ASAP!!! Will never stay againGenuine Hotels.com guest review
we pulled into the parking lot and there were 3 police cars with lights blasing in the parking lot. Right then we should have known to leave. The neighborhood ws not the best. When we arrived we were told there was a mandatory charge for the in room safe which was only 2 dollars which we did not use or want to use. The hotel check in clerk could barley […] spaek english and she ws not pleasant at all.When we got to our room we found there were no wash clothes only towels. We called the front desk and wer told they did not furnish wash clothes any more. The breakfst that was furnished was horrble and not many choices .. ALl in all i would not stay there again Read moreGenuine Hotels.com guest review
Enough for one night.Genuine Expedia guest review
great timeGenuine Hotels.com guest review
"You get what you pay for."
The hotel staff was ok, but there were several things that were not (overall building appearance, elevators need service, cleanliness of the rooms, loud noises due to a major intersection close to the highway). For the amount of money you are going to spend on this place, save yourself some headaches and find a better hotel.Genuine Expedia guest review
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