Holiday Inn Mayaguez and Tropical Casino - Mayaguez

Everything was great, the breakfast, rooms, casino. Great for a good weekend...

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

i will repeat the experience for my next trip.

Genuine Hotels.com guest review

My wife and two kids love it... the service, the restaurant, the pool was really nice. The room was very clean. We will come back.

Genuine Hotels.com guest review

Very clean, good service, good wifi, good location.

Genuine Hotels.com guest review

The staff was most kind and helpful. My only problem was that the bathtub was clogged, so I had to question myself about the room's cleanliness. I only stayed a few hours in the hotel, so I never made a complaint.

Genuine Hotels.com guest review

The manager Carlos an Neomi was very polite,helpfull an made my stay feel very warm it was my first time im PR an because of them If I travel to PR again thats where I will stay again. Thanks

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Great location, friendly staff and clean. A/C could use a little upgrade and some videogame machines are not working properly. but other than that a great choice!

Genuine Hotels.com guest review

It was a comfortable and good experience. The beds were very comfortable and clean. The pool area was very nice. The restaurant breakfast buffet was good but, could have had a bigger selection. The quality of serve was very good. Overall, we had a good experience.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Great services

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Well my husband and I went to spent just one night to just get away from everyday life. The people there were very nice and welcomed us. The restaurant was very nice, although a little pricey. And the room was very comfortable, clean and over all pleasing. Now what really threw me off just a bit is that when we went down to the pool, there were a lot […] of roosters and hens around. It seemed that they were flying in from a house just next door to the pool area. Overall it was nice, just to get away for a bit. Read more

Genuine Expedia guest review

I was truly impressed with the service at this reasonably priced hotel. I will definitely stay here when I come to visit family again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

great staff!!! excellentnservices!!!

Genuine Hotels.com guest review

Good choice

Genuine Hotels.com guest review

Everthing is pecfect

Genuine Hotels.com guest review

I had the most relax weekend of my life. The service was like a five star hotel but not that spensive. Employees was grate and service excelent. The place is perfect for a relaxing trip. Location was even beter,you have movies,shopping,fast foods,restaurants etc... And the thing i loke most was the breakfast,. I would definitley go againbto mayague […] z. Read more

Genuine Hotels.com guest review

good

Genuine Hotels.com guest review

Very nice hotel. Well maintaned,clean and comfortable. It is not a luxury hotel, therefore, do not expect too many amenities. Nice restaurant, has a casino and bar. Best for price in this area.

Genuine Expedia guest review

It's what you would expect from a Holiday Inn. Not a terrific place, but there isn't much other choice in the area.

Genuine Expedia guest review

The hotel is currently under construction & the room in which we were placed in was right next to it. Why the hotel was open or better yet why was that room available was beyond me. They were jack hammering at 700 am. We were only staying one night so upon check I complained the front desk in which they cheery asked me if i had received the letter about […] construction upon check in which I had not. I asked her how would a letter make a difference about someone jackhammering right next to you & why were we even placed in that room if other rooms were available since the hotel wasn't full. Why would they put anyone it that room? She did have any answer but she wasn't the person who checked us in. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Thank you for making our stay comfortable

Genuine Hotels.com guest review

We were here to visit family so we didn't use much of the hotel's aminity's. Basically we just slept there. I did have a drink in the lounge and spent some time in the casino which was very nice and convienent. I have only one complaint. The toilet leaked, so it refilled about every 15 minutes or so and was very loud when it refilled. It wasn't too […] bad if we kept the bathroom door closed. I requested a roll-away bed, extra towels, extra pillow and the staff responed to my every request quickly and cheerfully. Read more

Genuine Hotels.com guest review

The price of the stay is not fair because the condition of the hotel. The appearance is like an old hotel. The carpet, the paint, the odor in the room is horrible.

Genuine Hotels.com guest review

This hotel surprised me due to location. It was a happening spot with its casino and fat Tuesdays of the lobby. Hotel was clean and it's restaurant had good food

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

hotel w/casino, weekend parking lot was packed so was casino (hotel guests has private lot),hotel was not new but in good condition, pool was good. food in restaurant was better than recent reviews. The best thing abount this hotel is their staff, excellent customer service. Five Star *** Special mention to : Ruben , Carlos -- Front Desk, Maria, Carmen […] S.-- Housing Keeping, Dany-- Holly's Cafe Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The experience was wonderful. My husband is happy, wants us to return before end of year.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Good Hotel, good price and really good service.

Genuine Hotels.com guest review

Hotel is ok. Location is great and easy direct from the highway. Parking is safe. Room setup is standard and basically ok. Personnel is helpful and available for tips and advises. Even having a casino in the same building, it has a pleasant setup and could be ok even for families. Restaurant is basic, ok for some supper but not for everyday eating.

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hotel was clean, bed was comfy, room was modern none of that old floral bedding's some hotels refuse to get rid of. Great hot breakfast. We would def. stay again.

Genuine Hotels.com guest review

I had to change rooms, my sister had to change rooms due to the room smelling wet, smelling like mold because they shampooed the rugs. We booked 3 rooms with double beds and got king size beds and a handicap room. They had to provide us roll away beds. The beds felt wet. The rugs were wet.

Genuine Hotels.com guest review

Reasonably priced, good service. Room was comfortable and staff was pleasant.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This hotel was great. The room was great, the staff was great, and the casino was great. The casino was crowded on a Saturday night, but the hotel has a designated parking area for people staying at the hotel so you don't have to fight for a parking spot. The bar and casino table games were open until 4am. You had to swipe your card to use the elevator, […] so no casino guests could be noisy in the hallway. It was a short drive into the town of Mayaguez the next day, where there is some things to go check out. There is also enough places to go eat within a 2 minute drive from the hotel if you don't feel like eating at the hotel. Would definitely stay again. Read more

Genuine Hotels.com guest review

The staff at the front desk was so warm and friendly upon our check in. Our breakfast was delicious and like no other breakfast we had had at another hotel. They had everything! Bacon, eggs, pancakes, waffles, fruit, muffins, etc.... The pool area was nice and a relaxing country feel because there are chickens walking around the grass. The only negative […] I'd say was that the hallways in the hotel are dark/dim and the hotel is very close to neighboring houses and on a very busy road. Overall, it wasn't bad. Read more

Genuine Hotels.com guest review