"Not Very Satisfied"
I thought that the stay would be much better than it was. The staff was not friendly at all. They were pretty rude as well. We were also woken in the middle of the night with a possible emergency and not even compensated for that inconvenience. The hotel was still under construction and new management and was still not the best place to stay for the […] rate I paid. I feel that the service could have been much better and the cleanliness of the place had much to be desired. The mirror in the bathroom was never cleaned the entire three days we were there. I am not sure that I will chose to stay here again. Read moreGenuine Hotels.com guest review
"Not well kept...lack of customer service"
Recommend to those traveling to not stay at this facility....entire hotel is musty and need a total overhaul...pool breakfast area and bar/lounge long cold walk away from lobby...pool is overrun by local senior citizens who use the area which does include a hot tub and sauna which is good, but too many public folks makes for no privacy and have to wait […] your turn to use amenities..Bar/restaurant has VERY limited menu and staff is unconcerned about your needs and got irritated every time room service number rang in...I have spent many nights traveling and would not choose this place ever again... Read moreGenuine Hotels.com guest review
Their breakfast could have more also Doing construction on itGenuine Hotels.com guest review
Was very nice only problem was the walls in the shower got wet and the grouting came out when rub againstGenuine Hotels.com guest review
"Good for the price"
Overall pretty good experience. Mist hotels don't have room to accommodate smokers, that was an awesome extra.Genuine Expedia guest review
"Paper Thin Walls"
Two of the three machines in the workout room were broken. People were eating drinking and smoking in the pool area and the kids were playing with the rescue ring. The worst came when the couple on one side of our room fought and argued until 5 in the morning. While the room on the other side played their TV all night. It sounded almost like they were […] in the same room. Read moreGenuine Expedia guest review
"Not to my liking. Half the lights were off"
Dirty, smelly, dank, dark, did not inspire confidence.Genuine Expedia guest review
"Nice hotel near Cleveland"
Had a great time! Rooms were very clean. Good place to stay and affordable too!Genuine Expedia guest review
loved the pool and hot tub areaGenuine Hotels.com guest review
"Nice place with pool to swim laps"
The hotel was half renovated, but I had a new bed & was very comfortableGenuine Expedia guest review
"Confusing hotel name"
The hotel room was good, but the hotel sign was a little bit confusing. I booked the hotel name Fairbridge hotel on website but the sign in front of the hotel was Ramada, so I was confused when I arrived the hotel. However, I went to the right hotel.Genuine Hotels.com guest review
"Did not go. Wasted $72.00"
My wife and I took the kids on a road trip. We booked this room last minute. I should have read the reviews first. We made a wrong turn before heading to the fair ridge and asked a local cop for directions. When he heard we we staying at the fairbridge his eyes lit up. He recomended we stay at a motel 6 instead. When I explained to him the room was […] last minute and non-refundable he said go straight to your room, don't look at anyone and use your own sheets. We went to the front desk and the employee was wearing jeans. We changed our mind about staying and went to the motel 6 in Macedonia. 72 bucks lost. Don't go here. Read moreGenuine Hotels.com guest review
The only problem was the Heavy Pot smell in the hallways.Genuine Hotels.com guest review
"Fairbridge or Ramada? Shady either way..."
I had to find a place to stay quickly when I had car trouble. This hotel was listed on hotels.com as Fairbridge. When I arrived the Fairbridge sign was broken and not lit up. The hotel had "Ramada" all over it. The Ramada at the same address had poor reviews online. Was able to get a room quickly on the 5th floor where most of the lights in the hallway […] were off. The room itself appeared clean. However, when I took a shower I found hair in the shower, a dirty washcloth hanging up and black smudged fingerprints all over the wall. Following my shower I called the front desk to complain but the phone didn't work. I went downstairs to the front desk but no one was there. Considering the poor cleanliness of the bathroom, I had apprehensions that the bed also hadn't been changed. I was grateful I had my own sleeping bag to sleep-in. Looking up further reviews, other reviews stated that a local drug rehabilitation program "houses" clients there. That isn't something that bothers me but considering that the hotel is listed as "Fairbridge" and then is clearly "Ramada" with worst reviews I found it shady. I am grateful that I was able to find a place to stay in a pinch that wasn't too expensive and in close vicinity to stores, food and a mechanic. Wish Ramada/ Fairbridge would step up their game. Read moreGenuine Hotels.com guest review
"Stayed in worse but...."
Was happy to leave. When I stay at a hotel of any kind I do not want to think about the other guests that have stayed before me. With this hotel I was left wondering who stayed and what did they do to leave the bathroom look worn out and yucky. It was not cleaned well. Carpet stains and linens that desperately need replacing also were a problem. The […] kindness of the hotel staff was not enough to compensate. Cannot recommend. Read moreGenuine Hotels.com guest review
"Hotel in transition"
I was surprised by the the lack of accuracy in the rating. It was an ok 2, but not anywhere near a 3. They are switching from a Ramada to the Fairbridge (what seemed to be a family run establishment) and I think we were caught n the shift. The bed was comfortable, the room was clean. The bathroom mat was so moldy as to make it seem like a college dorm […] room for frat boys. The wifi was not useable and the "free breakfast" was very poor. We heard staff complaining about guests and the place seemed run down. If this had been rated a 2, I would understand and not critique. It was rated a 3.4 and does't make the mark. Read moreGenuine Hotels.com guest review
Did not feel comfortable. Although the management was kind to move us to marginally better rooms, the truth is that the sheets and bedspread felt ancient and we removed the bedspreads before going to bed. The bathrooms were just ok at best and the carpeting in the original room was badly stained. This and another room were booked on the 6th floor, one […] that we were told had finished renovations. Sorry, no way will we return even though the management tried their best. The facility just needs too much updating. Read moreGenuine Hotels.com guest review
"meh, okay for 55 bucks"
Pros: Room was big. Pretty cheap at $55/night. Right by the interstate exit. Has a small continental breakfast. Cons: Felt pretty seedy and run down. Bed hard and uncomfortable. Sun-blocking blinds didn't close. Not enough power outlets, had to unplug lamp and coffee maker to charge phone.Genuine Hotels.com guest review
"no way to block out the outside world"
We had to say 1 night. I had to do testing cleveland clinic which made it a convenient short 10 ,15 minute drive.we were told there was a restaurant we understand unforeseen family emergency the restaurant had to be closed down. that was no big deal. The clerk on duty recommended several wonderful restaurant in the area We couldn't pull the drapes closed! […] All ligts there was on way to keep them outside.! The bed was hard. the attendance who check the in were both polite and courteous. The room was clean an orderly the only drawback was the bed where hard an not seen able to close the windows to outside light Read moreGenuine Hotels.com guest review
nice room but didn't have a refrigerator and could have been cleanerGenuine Hotels.com guest review
Ash tray of the Midwest skip Ohio if you canGenuine Hotels.com guest review
"This is NOT..I repeat NOT a 3 Star Hotel"
Confused, when I booked the Hotel it stated 3 star hotel called the Fairbridge. When I arrived it was the Ramada. Hotel room was dirty, foot prints on the wall, hotel itself was dirty. Worst of all the billing was awful, they tried to charge me for the room when I booked and pad through expedia. Checking with my credit card company to double check there […] was not a second charge to my account. I WILL NEVER STAY IN THIS HOTEL AGAIN. RUINED MY VISIT TO CLEVELAND! Read moreGenuine Expedia guest review
This motel is not rated correctly. The rooms are very shabby; 3 lights were out, computer connectivity was poor, breakfast was poor unless you like bread and waffles. However, the pool was nice, if you could stand the buzz saw being used during swimming hours. We stayed three years ago and the hotel was supposedly under construction, but nothing has […] changed. No water in hot tub. Needs a radical retrofit. Down at the heels. Read moreGenuine Expedia guest review
Very dirty hotel in dodgy neighbourhood. When we first arrived, there were people bringing down their laundry in baskets- I think people live here month to month. The non smoking floors stunk of cigarettes. We asked to change our room because it smelled like urine and the ceiling was coming down by the window. They did upgrade us to a 2 room suite but […] the sofa bed had multi colored stains on it. We changed the sheets ourselves and saw the mattress was somethin I wouldn't let a dog sleep on. There was a party going on across the hall that went on until 3am. Usually not a big deal, but this party had people hanging out in the hallways, inebriated and screaming. None of us slept until the party stopped at 3am, even after numerous guests had complained. Read moreGenuine Hotels.com guest review
For what we paid it was acceptable. The hotel needs a face lift. It needs a few hand epode to go through and make some effort to clean and fix. The breakfast was very disappointing and it certainly would not have taken much to make it a whole lot better.Genuine Expedia guest review
Hotel was clean. Room nice size but bathroom very small. Overall dated look. Free breakfast was not good, would advise avoiding and eating out. Very satisfied considering the price we paid for a 1 night stopover.Genuine Hotels.com guest review
"Ancien hôtel de luxe pas entretenu..."
Nous avons séjourné dans cet hôtel le temps d'une halte sur la route de Chicago. Nous étions 4 personnes (2 adultes et 2 enfants) et avons obtenu une "suite": pièce principale comprenant canapé-lit et cuisine, 1 chambre attenante et 1 salle de bains. L'ensemble est donc TRÈS spacieux mais aussi TRÈS mal entretenu: papier peint qui se décolle, couvre-lit […] d'un autre âge, canapé-lit à sommier à ressorts qui saillent sous le matelas, entretien douteux... L'hôtel est immense mais le personnel est quasi inexistant... Le petit-déjeuner est sommaire et servi dans une petite pièce d'où émanent des odeurs désagréables. L'impression d'un hôtel à l'abandon... En conclusion, on en vient à se demander si le faible prix payé (par rapport à la France) justifie tous ces désagréments! Par contre le peu de personnel rencontré est aimable et serviable. Read moreGenuine Hotels.com guest review
Nous avons séjourné une seule nuit à cet hotel et plus jamais je n'y retournerai. Malpropre, odeurs, murs de chambre en carton, bruyant, etc... Très très mauvaise expérience :(Genuine Expedia guest review
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