"Nice hotel near the warf."
The Pier 2620 is a good hotel if it's your first time visiting San Francisco. It's near the warf and Ghiradeli Square if you have a lot of plans near there. I usually stay in Union Square, SOMA, and the financial district but we had friends visiting and they were staying at the Pier 2620. The only negative thing about the area is that it shuts down […] fairly early if you're into nightlife. The financial district is the same but more affordable than the Union Square area. Read moreGenuine Hotels.com guest review
"Early Check in"
We flew on the red eye from Hawaii and didn't get much sleep. They allowed us to check in at 8am so that we could sleep for a few hours before doing some sight-seeing. We were very grateful! The hotel is clean and has a modern decor. The concierge was very helpful in getting us discounted tour tickets also.Genuine Hotels.com guest review
"Won't stay here again"
I was very disappointed. Based on all the reviews I was looking forward to my business stay but was very unhappy. The only major upside is the workout room which was recently redone and pretty amazing. My room was on the first floor and TINY. The bathroom vanity paint was peeling and there was dust on the moulding everywhere. I didn't have time to address […] all the issues as I was staying on business and had to work. Also, the website said room service available, there is no room service. When I called to ask I got a curt answer and was told a manager would call me back, which never happened. I won't be staying here again or recommending it to anyone- your money is better spent elsewhere. Read moreGenuine Hotels.com guest review
"Great location and beautiful room!"
Pier 2620 was an outstanding place to stay...blocks from Lombard Street and Fisherman's Wharf. VERY nice room and friendly, helpful staff, all at a reasonable price considering we stayed in the heart of San Francisco.Genuine Hotels.com guest review
"Good location/GREAT beds !"
Stayed at Pier 2620 for 4 nights. Within a 3 block walking distance from just about anything you wanted to start your journey with. Gotta' visit the Buena Vista for the "Irish Coffee". Hollywood Café for breakfast. (1 block away) And if you like Italian food, you have to go to "Rocco's café" on Folsom St. (it was on DDD, Diners-Drive-In's, and Dives) […] GREAT FOOD ! I wish the hotel had a "happy hour", like most others, food/drink specials. Overall the stay there was a very pleasant one. Highly recommend, and looking forward to a return visit. Read moreGenuine Hotels.com guest review
Response by Pier 2620 Hotel Fisherman's Wharf Thank you for taking the time to review your recent stay with us! We're so glad you were able to make the most out of our fantastic location and enjoyed our amazing new beds! You've made some great recommendations for local eats - an activity that could fill an entire trip in itself! We're sorry to hear that it doesn't sound like anyone made you aware of our Happy Hour in our Even Keel Lounge. We do offer beer, wine and drink specials nightly - hopefully if we see you again you'll be able to take advantage of this!
Enjoyed our stay, just a block off the business of fishermans warf and a block off little Italy. Friendly staff and nice rooms, Enjoyed the deck area and really nice workout center.Genuine Hotels.com guest review
Response by Pier 2620 Hotel Fisherman's Wharf Thank you for the wonderful review on all aspects of your stay! It sounds like you made good use out of our beautiful new fitness center and enjoyed the great weather we've been having out on our courtyard! We hope to see you again soon!
"I would come back"
Great breakfast Buffett and menu. Great location, short walking distance to the wharf and other attractions. The service is good and the rooms are clean. We will stay here again, this hotel is a good value.Genuine Hotels.com guest review
"very comforable beds and pillows"
it was very clean and the beds and pillows were very comforable. great location . staff very helpful. fantastic stay. would stay again.Genuine Hotels.com guest review
"Great location: friendly staff, excellent rooms"
Hotel was just as advertised. Very friendly front desk, concierge, and room cleaning staff. Rooms very clean and beds very comfortable. Excellent location to Fisherman's Wharf and public transportation. The workout room was excellent as well with very good equipment. Could have not been more pleased with the overall hotel. Would recommend this to a […] nyone. Read moreGenuine Hotels.com guest review
This hotel is in the perfect location !!! Close to near by tours and so close to the pier! Clean and beautiful hotel/area also! Debbie, the concierge is a sweetheart and helped organize our stay! She has a positive attitude and provides great customer service!!! I work with the public too, so I know it takes a lot of patience! Would stay here again! […] Hotel is a little pricey, and so is the breakfast there, but it is San Fran, everything is pricey! There are nearby breakfast places to try though! Fantastic experience overall, thank you!!!! Read moreGenuine Hotels.com guest review
"very location 3 blocks from just about everything"
The staff was great very helpful at all times. The beds like all the other reviews said we're very comfortable. Hollywood cafe one block away is a great place to start your day for breakfast or lunch. and for you Irish coffee drinkers the Buena Vista is a must. lookup and go to Roccos cafe it was on Diners Drive ins and Dives the best meal we had in […] San Francisco. Read moreGenuine Hotels.com guest review
Great location and very help staff aGenuine Hotels.com guest review
Response by Pier 2620 Hotel Fisherman's Wharf Thank you for reviewing your recent stay with us! We're happy to hear our location and staff could meet all of your needs! We hope to see you again the next time you're in the area!
"2.5 blocks from Fisherman's Wharf"
The street is level and easy to get around. Loved being so close to the Wharf and action. the doorman got us a taxi easily.Genuine Expedia guest review
Response by Pier 2620 Hotel Fisherman's Wharf Thank you for taking the time to review your recent stay! We're so glad you enjoyed our prime location - we hope you were able to get around to everything you wanted to see and do!
"Good place with comfy beds"
Perfect location for getting to Marina and Pier 39. The hotel staff was helpful and friendly. The beds were very comfortable.Genuine Hotels.com guest review
Response by Pier 2620 Hotel Fisherman's Wharf Thank you so much for your review on your recent stay! We're so happy to hear you had great interactions with our staff and found your room to be comfortable. We hope to see you again soon!
"Couldn't have been better."
The reviews on this place were mixed. Upon arriving I was confused as to why. Beautiful hotel lobby and rooms. Clean. Comfortable. Close to all the touristy stuff you might want. Free parking with hotel stay. Since we were close to everything we just parked and walked everywhere. It was great. Highly recommend.Genuine Hotels.com guest review
Response by Pier 2620 Hotel Fisherman's Wharf Thank you for taking the time to review your recent stay. We're so happy to hear that you were pleased with our common areas and guest rooms. Our location is definitely a tremendous asset and it sounds like you were able to take full advantage of everything in the area! We hope to see you again in the future!
The location was perfect. The room was great! Had a hard time getting phone service and internet inside our room. Breakfast was WAY over priced!!! There's a great little breakfast place called "Darren's" which made up for it.Genuine Expedia guest review
Response by Pier 2620 Hotel Fisherman's Wharf Thank you for taking a moment to provide feedback on your recent stay. We're happy to hear that you were able to take advantage of all the great entertainment and dining options in the area. We're sorry for the troubles you had with phone and internet service. Should we see you again in the future, please let us know of any troubles so we can at least take a shot at troubleshooting. Thanks again!
"Nice Hotel near the water"
The hotel was within easy walking distance of Fisherman's Wharf.Genuine Expedia guest review
Response by Pier 2620 Hotel Fisherman's Wharf Thank you for reviewing your recent stay. Our location is definitely a tremendous asset, and it sounds like you were able to take advantage of it! We hope to see you again in the future!
"real close to Fisherman warph"
The sheets were soft, bed felt cozy, but I brought my own pillow made me feel right at home & I didn't have to clean the towels or anything. Over all it was great.Genuine Hotels.com guest review
Response by Pier 2620 Hotel Fisherman's Wharf Thank you for taking a moment to review your stay. We're so happy to hear you enjoyed our new beds! We've gotten a lot of great feedback on them. It sounds like you had a good stay, we hope to see you again soon!
"Lovely location in the city"
I really enjoyed the super comfortable beds. It is in walking distance to a lot of great places.Genuine Expedia guest review
Response by Pier 2620 Hotel Fisherman's Wharf Thank you for offering feedback on your recent stay. We're happy to hear you enjoyed the beds and took advantage of our great location! We hope to see you again in the future!
The room was bigger than expected! Clean and comfortable, with a nice bed. After a long drive, the lobby bar was a great bonus! =)Genuine Expedia guest review
Response by Pier 2620 Hotel Fisherman's Wharf Thank you for your feedback! We're so glad you enjoyed the guest rooms and our great new beds, as well as the Even Keel Lounge! We think it's a great way to unwind, whether it be after a long travel day or a long day of sightseeing! We hope to see you again soon!
"Clean & convenient"
Overall it's a good hotel close to the sea side. It's a pity that you have to pay additional $40 plus tax for parking, and there's no guest laundry inside the facility. Hotel did recommend a very good sea food restaurant called Scoma near Pier 47 which is just 5 minutes walk from the hotel.Genuine Hotels.com guest review
Response by Pier 2620 Hotel Fisherman's Wharf Thank you for your review. While we do not have onsite laundry, we do offer laundry and dry cleaning services with a 24-hour turn around for all guests. We apologize if the availability of that option was not known. We love Scoma's and are always excited to provide our favorite recommendations to anyone who asks! Thanks again!
"Superb - except . .."
We had a wonderful experience during our stay for the most part. The staff were very helpful and friendly. The accommodations were great. We needed handicap accessible and we were very pleased with our room and the safety it offered for my handicapped husband. The concierge was helpful even before our trip as she assisted me in planning for a car to […] pick us up at the airport. The only downside was the wi-fi. We had terrible connections and it was so frustrating we might as well not have had wi-fi at all. I needed to keep up with some activities at my office, so this created some issues for me. This issue should be addressed if the hotel wishes to accommodate any business guests. Otherwise, we were extremely pleased. Read moreGenuine Hotels.com guest review
Response by Pier 2620 Hotel Fisherman's Wharf Thank you for taking the time to offer a review on your recent stay with us. We're so glad to hear that the guest rooms met your expectations and you experienced our fantastic customer service. We're sorry to hear of the technical difficulties you experienced during your stay, and even more sorry if we were aware and unable to fix it. We hope to see you again the next time you're in the area.
"Excellent hotel for seeing the sights"
Staff extremely courteous and helpful. Location was excellent for getting around to nearly every where we wanted to go. Close proximity to Fisherman's wharfs and walking distance to Chinatown. Public transportation is close and takes you easily to Union Square, Chinatown or any other major tourist spot.Genuine Expedia guest review
Response by Pier 2620 Hotel Fisherman's Wharf Thanks for the great feedback! We think our location is a phenomenal asset and it sounds like it treated you well! We're so glad to hear that you had positive interactions with our staff, and we hope to see you again the next time you visit the area!
Over all our stay was great. There was no noise. The staff was nice, except this one older lady at the front desk. The shower products where organic, which is great. The pillow and bed where so COMFY, I wanted to take the pillows with me. We had our own mini fridge, and coffee maker. Wish there was free breakfast for the price we paid for. But overall […] we had a great stay (2nights) Read moreGenuine Hotels.com guest review
Response by Pier 2620 Hotel Fisherman's Wharf Thank you for the feedback on your recent stay! We hope you had a wonderful birthday and we're flattered that you chose to celebrate the occasion with us! We're so happy to hear that you enjoyed our bathroom products and in-room amenities and even managed to find some time to close your eyes in our dreamy beds! Thank you again - we hope to have another opportunity to celebrate with you in the future!
"A good choice for travelers without car"
Close to the beach side, nice hotel and good staffs, except that you have to pay extra $40 plus tax for parking. It's a very good choice for the people without car.Genuine Hotels.com guest review
Response by Pier 2620 Hotel Fisherman's Wharf Thank you for taking the time to review your recent stay. We completely agree! We have parking options for those with a car, but given our fantastic location, there really is no need for one unless you're looking for a longer day trip! We're always happy to provide guests with our tips about things like parking and rental cars, but ultimately most guests can do everything they need with the wealth of public transportation resources and their two feet! Thanks again for staying with us!
The location is just a few blocks from Fishermans Wharf....making it within wLking distance to a lot of great places. Parking garage is convent and safe/watched. Hotel is also close to a lot of historic places in San Fran. Room was clean and comfy and the staff was outstanding!Genuine Expedia guest review
Close to everything, no need for car. Out of walking area buses & cable cars services right around the corner. The beds are extremely comfortable! Miss having the vending machine in the hallway for late night water run.Genuine Hotels.com guest review
Response by Pier 2620 Hotel Fisherman's Wharf Thanks for reviewing your recent stay! We're so happy you were able to take advantage of all the great public transportation options nearby to get you everywhere you wanted to go! We do have a 24-hour market in our lobby, and apologize if you were not aware of that option for your late night needs. Thank you again for your review - we hope to see you again the next time you're in San Francisco!
Lobby very attractive and clean, bed very comfortable, good location. Parking too expensive but similar to other surrounding locations.Genuine Hotels.com guest review
Response by Pier 2620 Hotel Fisherman's Wharf Thank you for reviewing your recent stay with us. We're glad to hear that our public spaces and dreamy beds could make for a delightful stay! Parking definitely can be challenging throughout San Francisco, regardless of where you stay, but our staff is always willing to offer a helpful hint whenever possible. We hope to see you again soon!
"Very nice hotel in a great location!"
Nice hotel and in a great location close to the piers / wharf.Genuine Hotels.com guest review
Response by Pier 2620 Hotel Fisherman's Wharf Thank you for taking a moment to review your stay with us. We're happy to hear that our location could meet all of your needs. We hope to see you again soon!
"Quality Location and Staff"
Great place to stay. Hotel is in close proximity to public transportation and within easy walking distance to anything in the Wharf. Hotel staff was extremely friendly and accommodating to any questions we had about the area, and places to see. Rooms where very clean, beds were good quality. If I ever return to San Francisco, Pier 2620 would be very […] high on my list of places to stay Read moreGenuine Hotels.com guest review
Response by Pier 2620 Hotel Fisherman's Wharf Thank you for the great review of your recent stay! It sounds like you had an all-around great time and took advantage of your time spent inside and away from the hotel! We work very hard to maintain impeccable cleanliness standards and fantastic customer service and are always happy to hear feedback from guests! We hope to see you again soon!
"Perfect location with average facilities"
Hotel staff were very very attentive, which I can't stress enough. Our room was right across the elevator and the front desk changed our room right away. Valet and housekeeping staff were very friendly as well. However, I was very disappointed with the AC in the room. It was even louder than the cars on the streets and morning cleaning trucks.Genuine Expedia guest review
"Vacation Fire Drill"
Unexpected early morning fire drill. Staff friendly and helpful.Genuine Expedia guest review
"Nice for the price"
Nice place to stay 5 minute walk to Fisherman's Wharf , 2 blocks from cable cars, newly redone rooms, great bed and pillows, Great staff had a problem with the lights by the bed ,told them, fixed in no timeGenuine Expedia guest review
"Convenient hotel near Fisherman's Wharf"
We had read some bad reviews of the hotel, but we found it very pleasant, clean and convenient to Fisherman's Wharf and many other sights in San Francisco. It does have some minor signs of wear and tear, but nothing that detracts from its comfort. The king bed was excellent. We had also read some reviews complaining about noise. Our room was on the […] second floor inside. We had no view, but also no noise issues. I would definitely stay in the hotel again. Read moreGenuine Expedia guest review
Response by Pier 2620 Hotel Fisherman's Wharf Thank you for your great review! While everyone has different experiences, we work very hard to provide all guests with the best customer service and accommodations possible. We're glad to hear you took advantage of our wonderful location and enjoyed the new mattresses and linens. Kind words and a return visit are the best things we can ask for! We hope to see you again soon!
"Perfect location to Fisherman's Wharf"
Great location within walking distance to Fisherman's Wharf, Ghiradella Square, Little Italy, and the cable cars to take you up to Chinatown and Union Square. The hotel was super nice and comfortable! I would definitely stay here again!!Genuine Hotels.com guest review
Response by Pier 2620 Hotel Fisherman's Wharf Thank you for the fantastic review! It sounds like our location was perfect in assisting you with everything you wanted to do! The cable cars are a pretty fun experience and definitely something everybody should do while in town! We look forward to seeing you again!
This was a terrific location, walking distance to pier, north beach, Chinatown, bus and cable car stops, ghiradelli square and loads of great restaurants! Would like to have had room service options and a vending machine for a late night water run. The beds are one of the most comfortable I have ever experienced! Can't go wrong with this choice! Also […] concierge service was most helpful. Read moreGenuine Hotels.com guest review
Response by Pier 2620 Hotel Fisherman's Wharf Thank you for the great review! We're so glad to hear that our location was perfect for everywhere you wanted to go! Our beds really are fantastic - we've gotten a lot of great feedback and are glad to hear they offered the perfect end and start to the day! While we don't offer room service, we do offer instructions on how to use the internet/app-based Seamless, which allows guests to order exactly what they're craving from any number of local restaurants if the small bites in the Even Keel Lounge aren't sufficient. We do have our 24-hour market available in the lobby as well for any late night snack or beverage cravings - hopefully those can be options if we have the pleasure of seeing you again in the future!
The hotel isclose to everything and a great rate. I would reccomend it to all my friends and family.Genuine Expedia guest review
Response by Pier 2620 Hotel Fisherman's Wharf Thank you for the kind words and even more for the kind word of mouth! In an age where everybody is flooded with advertising, trusted recommendations have only become that much more valuable! We look forward to impressing your friends and family and hope to see you again sometime soon!
"Would stay again in a heartbeat!"
Great clean and comfortable hotel. Bed was so good we wanted to know the manufacturer to buy one ourselves. Location can't be beat. While the parking was expensive like all places in SF the lot was just an elevator ride away and, in my opinion, not worth paying the extra $10 for valet - which we didn't do. The breakfast bar that was included with the […] "Club" rooms was nice but nothing extraordinary. The service guy there was clearly overwhelmed at times, at no fault of his own. Hotel should send someone else up to the room with additional food/clean dishes so the attendant can be there at all times. We had to move dishes to find a clean place to sit one morning and saw others that had to do so other mornings. Only issue we really had was related to the key cards working with the "Club room" and parking garage and after several failed attempts to rectify it they were resolved. Front desk staff were always nice as were the concierges. My wife and I commented that we would absolutely look to go back to the hotel next time we're in SF. Great spot with helpful staff. Read moreGenuine Hotels.com guest review
Response by Pier 2620 Hotel Fisherman's Wharf Wow - thank you so much for the great review! We have gotten a lot of wonderful feedback on our new beds and are thrilled to hear they served you well during your stay! We really appreciate your understanding with the Club Room as it is still a fairly new venture for us and we're continuing to work out the logistics. We're so happy to hear that you had great interactions with our staff and look forward to the next opportunity to host you when you're in the area again!
"A nice hotel but overpriced for 1 night's stay."
The hotel was very nice and very clean. Totally sufficient for our needs. We spent little time in the room. Just needed a room to sleep and shower for 1 night. Were out seeing SFO most of the time. Price was really too much for 1 night. Disappointed that we also had to pay $40 for parking. With those kind of room rates the parking should be free. also […] no complimentary breakfast, not even coffee. Staff was not particularly friendly. Read moreGenuine Expedia guest review
"Nice hotel, use parking garage."
My husband parked the car in metered parking while I checked in. Asked about parking options and she told us about garage for $50 and that's it. Found Meter was cheaper so did that. Didn't see no parking from 4-6pm. Car got towed. $700 to get it out. Front desk said that's how cops paid. Would have been nice to know!Genuine Expedia guest review
Response by Pier 2620 Hotel Fisherman's Wharf Thank you for taking the time to leave feedback on your recent stay. We're so incredibly sorry to hear of your bad fortune with the parking. We apologize for the apparent laissez faire comment from our staff regarding your situation. Parking is consistently one of the biggest issues in San Francisco for both tourists and residents alike.
"Walking distance to the beach."
Overall a good experience. House keeping staff is very nice and polite, however, during checkout, we received an incorrect invoice, felt rushed out of breakfast and were delayed from the parking lot due to a broken exit door.Genuine Expedia guest review
Response by Pier 2620 Hotel Fisherman's Wharf Thank you for taking the time to offer thoughtful and constructive feedback on your recent stay with us. We're happy to hear that you had a good overall experience and are sincerely sorry for the issues surrounding your departure. We appreciate your understanding and hope to see you again in the future so we can make up for it.
The hotel was clean and in an excellent location. We walked to pier 33 for our trip to Alcatraz and we were only 3 blocks from the wharf. Would definitely stay again. Very nice staff, also!Genuine Hotels.com guest review
Response by Pier 2620 Hotel Fisherman's Wharf Thank you so much for the kind words! We're always so happy to hear of such great experiences and great interactions with our staff members! We hope to see you again soon!
"Great location to wharf, tour buses and shopping"
We felt very comfortable and safe.. Was close enough that we Walked to fishermans wharf.. Ghiredellii square and trolley cars . Also easy access to bus lines that we took to embarcadero center and Ferry bldg.Genuine Expedia guest review
Response by Pier 2620 Hotel Fisherman's Wharf Thank you for taking the time to leave feedback for your recent stay with us! We're so happy to hear our location offered great peace of mind and you were able to quickly and easily get everywhere you hoped to visit! We hope to see you again the next time you're in the area!
"Decent hotel, great location"
Overall, clean, quaint hotel. Great location though. Walkable to many attractions. Parking is a bit pricey.Genuine Hotels.com guest review
Response by Pier 2620 Hotel Fisherman's Wharf Thank you for taking the time to offer feedback on your recent stay. We're happy to hear the property and location met your needs. Parking is definitely one of our biggest challenges, as it is for all properties in San Francisco. Should you choose to stay in the future, please don't hesitate to ask for any tips we can offer on parking. Sometimes being a local helps in an area like that!
"Ideal location for Fisherman's Whaf"
Disappointed by lack of eating facilities.Genuine Hotels.com guest review
Response by Pier 2620 Hotel Fisherman's Wharf Thank you for taking a moment to review your recent stay. We're sorry to disappoint with our food and beverage option, but hope you were able to access the multitude of nearby options until that becomes an amenity that we can offer our guests. Nonetheless, we hope you had a great stay with us and hope to see you again soon!
"Hotel in excellent location"
In walking distance of nearly everything, very friendly and helpful staff, facilities comfortable, rooms were quiet; I had a very good experience. The only thing that I thought was unclear from the website was that breakfast is NOT free. $25 a person to my surprise. However that is my only complaint. I would highly recommend this hotel to tourists- […] especially for first time visitors. Read moreGenuine Expedia guest review
"Great location, staff and amenities lacking"
The hotel is very close to Fisherman's Wharf, which was a plus. Getting a shuttle to the airport was a cash transaction that appeared to be more under the table and tax evasive.Genuine Expedia guest review
Very nice hotel, close to the Fisherman's Wharf and very convenient. Clean rooms, nice facility. Highly recommend!Genuine Expedia guest review
Had a very pleasant stay at Pier 2620 - Fisherman's Wharf. Had requested a top floor room, away from the elevator with a Courtyard view (which we found recommended in previous reviews). Upon arrival, found request had been given except for the Courtyard view. The street side where we were was rather noisy but did not interfere with sleeping, so it was […] acceptable. Found the location to be great for walking to various places we wanted to visit. Read moreGenuine Hotels.com guest review
Response by Pier 2620 Hotel Fisherman's Wharf Thank you for taking the time to review your stay with us. We're always happy to honor special room requests whenever possible and are happy to hear that your room could meet your needs. We love our location and are thrilled that you were able to take advantage of it as well! We hope to see you again!
The beds were so comfortable. The location was great and the staff was very helpful.Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )