Friendly staff Quiet room Comfortable bedsGenuine Hotels.com guest review
Pleasant place to stay. Very clean rooms, friendly helpful staff. Quick access to the beach, though you cross a busy highway.Genuine Hotels.com guest review
Great beach walk right across the street. Beds and linens are top of the line!Genuine Hotels.com guest review
"My favorite Carlsbad hotel by far!"
There are a lot of great things I can say about this hotel, including it's fantastic location on the water, a nice house restaurant that serves really good food, and the general cleanliness and comfort of the rooms. But it's really the service, everybody that works there isincredibly friendly, helpful, and really makes you feel at home. I try and stay […] here nearly every time I come to the Carlsbad area Read moreGenuine Hotels.com guest review
Pretty nice hotel in a really nice area. Be careful when paying more for a "beach view" my room was on the first floor. Also at 4:30 am they decided to start working in the room next to me using power tools.Genuine Hotels.com guest review
"It was Ok"
Overall was fine, but we didn't like the bed. It's too soft for us as we have firm bed back home. Location was good though, very close to McDonald, so it was convenient for us during our stay for Legoland.Genuine Hotels.com guest review
"Winter break in Carlsbad"
Room was really clean and the staff was helpful. Only minor issues with the shuttle to Legoland. Their waiting list didn't work correctly, but I'm thinking they just weren't prepared for the amount of people going to the park. The pick up from Legoland was a bit of a wait, but again, they were trying. The shuttle saves $15 on parking! There are restaurants […] in the shopping center across the road (not within walking distance), and the beach is across the street (within walking distance!). Would definitely stay there again. Read moreGenuine Hotels.com guest review
Room phone was broken for two days in the entire hotel. Would think they would fix something new like this right away. So I called the reception using my cell phone to request more towels and they put me on hold forever. The elevator was really far from our room so we took the stairs the whole time. We paid $250 for one night for a two queen oceanfront […] view. For this kind of rate, I was a bit disappointed for what I got. Read moreGenuine Hotels.com guest review
"Great hotel close to LegoLand for families"
Nice hotel close to Lego Land and opposite the ocean (road in between). It was great for the purpose we needed (to have a jumping off point for LL). The heated pool and spa were a bonus if you have kids. We were one of probably 50 families headed to LL the next day. FYI, Cafe Topes is a great breakfast joint in downtown Carlsbad.Genuine Hotels.com guest review
everything went well the employees were very helpful and friendlyGenuine Hotels.com guest review
"Rates keep climbing but no improvements"
This was always our "go to" place when visiting my mother in Oceanside. However, over the last couple of visits we have been disappointed that their rates continue to climb, despite no improvements in the condition of the hotel. Oh I take that back, they added a bar in the lobby. Last time there was regurgitating sludge in our bathtub, this time the […] AC unit had a noticeable grinding sound and there was a rowdy soccer team that kept kicking a ball around in the lobby and hallways. To top it off, they are now adding a $12/night fee for parking. This has now become a $200/night hotel, and it really isn't. It's just a motor hotel, and its rates should reflect that. I was also irked that the Hilton Honors program expires if you don't visit one of their properties at least every 6 months...chintzy I think! However, the location is nice because it's off by itself and across the street from a quiet beach cliff, which is why we always liked it. Read moreGenuine Hotels.com guest review
Beautiful hotel and pool. Staff was awesome, let us have a late check out. Shuttle to Legoland very convenient. Would definately stay there again if we are ever in the area.Genuine Hotels.com guest review
Great get-away for the family. Fantastic hotel and great breakfastGenuine Hotels.com guest review
Great stay!! Right across the street from the beach. Comfortable room and great breakfast!Genuine Hotels.com guest review
"Getaway from the desert!"
Nice relaxing visit, great ocean view (paid the upcharge). Went to Balboa Park...so beautiful, peacefull early morning walk along the coast. Bed was very cozy and clean. The location is very quiet at night.Genuine Hotels.com guest review
"it was very good for stay."
It was very good for stay.Genuine Hotels.com guest review
For some reason we were put in a handicap accessible room. The shower head would not adjust properly and it was just plain awful. I had to hold the head in my hand. Terrible. Also the ac was very loud and kept us up. Terribly uncomfortable. Would never stay here again.Genuine Hotels.com guest review
"The good, the bad, and the food."
Hotel service was excellent. Food at hotel was good Ammenities were good The neighborhood was excellent, plenty to do around town. The room was kind of dirty. There was a dirty glass, the shower was 'clean', but grimey at the same time. Also, there was dust in a number of areas (the desk, one of the drawers, and TV stand).Genuine Hotels.com guest review
"Paying for parking"
The hotel was very nice the people working the front desk were nice I really have no problems with the hotel and staff , The only problem I have is with parking the fact that I spent what I felt was good money for the room is that I also had to spend $24.00 for parking in the hotel parking lot for 2 nights that is like going to the store a having to […] pay for parking to shop. Just give parking permits to your guests. Read moreGenuine Hotels.com guest review
I really enjoyed my stay. The rooms were nice clean and comfortable. The hotel was right across the street from the beach which was nice. The only complaint I have is the outrageous fee of $12.00 they charge for parking.Genuine Hotels.com guest review
Beautiful location! Great walks on the beach for a morning stroll or to watch the sunset. I would definately stay there again.Genuine Hotels.com guest review
Nice location with beautiful view being across the ocean. The room smelled alittle musky when we first walked in, turning the fan on and opening the window helped. $12 parking fee is alittle ridiculous. Overall experience was ok.Genuine Hotels.com guest review
I paid for Full Ocean View and they gave me partial. I could hear every single step from the room upstairs.I could hear the water running from the room next door. It was the worst experience I've ever had in a hotel and for the price I feel completely ripped off.Genuine Hotels.com guest review
"Nice location; in close proximity to the beach."
Accommodations were nice for our family of 5. Overall, we liked the the room and general location. Our bed, however, was very uncomfortable.Genuine Expedia guest review
"Nice spot for a Carlsbad getaway"
We booked this hotel as we were attending a nearby wedding. Great location, easy access to the interstate and other local roads in the area. Booked a partial oceanview, partial view was correct as we only saw a tiny sliver of water from our window past the pool view. Rooms were spacious and clean. Beds were fairly comfortable, though did not seem adjustable […] like advertised. Bathroom is on the small side, but adequate. Nice to be able to set the climate control system and the window opens to allow a breeze. Mini fridge, Keurig coffee machine, and small microwave with surround cabinet space was a nice addition. Overall hotel was quiet, but rooms are not soundproof. Pool area was nice and kept clean. We were unaware when booking that while the hotel is right across the street from the "beach", it is a cliff area, and the actual beach access is quite a hike down the road. Also, we were not aware there was a $12 overnight parking fee until arrival - we had friends stay at several other complexes in the immediate area, we were the only ones paying for overnight parking of our rental car. It is what it is, but would have been nice to know beforehand. There was a dance party going on for singles on the restaurant patio (below our room) on Saturday night, which was loud, but the noise ended promptly at 10 p.m. Only complaint was that we had to call for maintenance two different days as our toilet randomly would not flush. But staff was prompt and courteous both times. Read moreGenuine Expedia guest review
The location was great as we were there for a wedding close by. We did not care much for the bed however. It was supposed to be a adjustable firmness mattress ... however ours did not work and was extremely soft, so we weren't able to get much sleep.Genuine Expedia guest review
"Omg..!!! It was perfect..!!!"
It was only a one night stay, but what an amazing hotel. Its right across the street from the beach. Beautiful grounds, safe, clean and secure. Close to food, groceries, gas and freeways!!! Im definitely recommending this hotel to my fam and friends. Just wish i could have stayed longer!!!Genuine Hotels.com guest review
"Right across from the beach!"
Great location as I surf and a simple walk across PCH and I was in the water. My wife enjoyed the comfy room and pool. Lot's of options nearby for food. Great service and we'll be back! $12 per day parking is kind of outlandish.Genuine Hotels.com guest review
"Close to the beach"
The title says it all, it's close to the beach. To actually get to the water you still have to walk a bit vecause there is no beach access there ( at least not an easy one ). The hotel is nice but a bit overpriced for what it is. The ocean view room we had on the first floor was clean, had free wifi, decent furniture. The view is not what you would […] expect though. PCH is runs begween room and ocean. You actually have to stand up to see the water. Nice sunsets. Everything worked well. I have seen nicer showers. The room made a 'well used' impression if you know what I mean. The room was non smoking but there was a burn mark on the floor. All in all a nice hotel but nothing extraordinary. Price seems a bit high. Parking 12$ extra. We did not use the pool, or restaurant or anything else at the hotel. Read moreGenuine Expedia guest review
We thought we would be closer to Carlsbad Village and was at first disappointed, but it was quite easy to jaunt down the road and park in town. Right on the ocean, but difficult to get to a beach. Sandstone cliffs too difficult for seniors to traverse. So we drove to town. Pool very pleasant. Nice grassy area for brown-bag lunch or share bottle of wine […] under the stars. Got to go to Tip Top Meats (German sausage deli & restaurant) just up Palomar Rd. Yummy! Had problem with water dripping from bathroom ceiling. Mgmt said they fixed it but still had leak next day. Our parking ($12/day) were camped when we complained. Pretty compound right on the beach! Read moreGenuine Hotels.com guest review
"Beautiful, right at the beach"
I very much enjoyed our stay. The hotel was beautiful, just wish we could've gotten an ocean view. It was our anniversary and being woke up way early by children in the pool was a little disheartening. But overall it was a great stay. The service and the food was great.Genuine Hotels.com guest review
Both queen beds that we had were "sunked in" so we didnt get much sleep.Genuine Expedia guest review
Great view and close to the ocean. Very friendly staff.Genuine Hotels.com guest review
waiters so slow with 2 parties in restaurant, check in was awful, one key didn't workGenuine Expedia guest review
"everything not available"
The service was very friendly. The front desk people were very rude and no information was given until asked. I booked a suite for the couch for my third child, we had to squeeze a roll away bed in and they were going to charge us for it. They charged for breakfast, lunch, and dinner separately. There was a shuttle and was able to take us to the place […] we went, but had to wait at 9:00 pm with y three children outside in the dark, for 20 to 30 minutes. I am not sure where the mis-communication is, but the hotel stay was not up to the explanation of services. Also there was a movie night be held and was never told there was one or what movie was being provided. Not very good service, we will not stay at one again. Read moreGenuine Hotels.com guest review
"Business and pleasure trip with my family"
The hotel was nice and we were pleased with our stay. The only think that really sticks in my mind was the high prices for breakfast and lunch. $15 per person for breakfast is steep. And $45 for two to eat with no alcohol is high as well. Other than the high prices of food this is a nice place to stay.Genuine Expedia guest review
Two moms with kids in town for the summer trip to Legoland/Waterpark weekend. ..after a funfilled day at the theme park came to relax after hours at the pool/jacuzzi which turned out to be a great experience because they had movie night at the pool.... kids enjoyed it and moms got to relax!!! Staff was very friendly and helpful - kudos!Genuine Expedia guest review
"Nice hotel. A few minutes walk to the beach."
It was a nice room and we were treated like a guest and not like a burden. Only a few minutes walk across the street to the beach. We had a nice stay and would recommend to anybody.Genuine Expedia guest review
"A little disappointed"
The hotel was fairly new. Looked nice from the exterior. Our room over looked the parking lot. Quite a disappointment when we were across the street from the ocean and it had a court-yard pool! The room was average. We expected more from Hilton. Might stay there again only for the convenience of the location.Genuine Expedia guest review
"Nice hotel and good location"
Location was great; close to Carlsbad, Oceanside and legoland. Staff was friendly and solved the minor problems we had at the beginning with the room. On Friday evening there was a free film evening for the kids, they loved it. Food was good too! Overall, a very pleasant stay.Genuine Expedia guest review
"Broken ac broken door cracked tile in bathroom"
Not good everything in the Hotel room was broken. Staff wasn't very good either. Never coming back!Genuine Expedia guest review
"clan walk to the beach"
Excellent hotel. Breakfast orders can get backed up however. Needs another grill.Genuine Hotels.com guest review
Location across from ocean is nice, but PCH immediately in front and hi speed rail and I5 directly behind is not optimalGenuine Hotels.com guest review
"Not what I expected"
The hotel is OK, and probably good for families. I found the service at the front desk to be less than friendly. Oh, and to charge $12 per night for parking for a hotel far from everywhere is outlandish.Genuine Hotels.com guest review
"Hotel was right across from beach."
Main reason for Carlsbad visit was Legoland. Too far of a walk to Legoland but, nice that hotel was right across from the beach. Hotel was nice. Our bed sunk in the middle. No other complaints. My son liked that it had a 24 hr gym located in hotel. We would stay there again.Genuine Expedia guest review
Liked: large room, nice area in the yard with sofas and tables. Disliked: 12$ parking; access to the beach is either too steep, or requires a 10 min walk; breakfast by menu does not exist - it is a buffet but you can opt to be charged by item.Genuine Hotels.com guest review
"Great hotel near Legoland"
We enjoyed our relaxing stay after action packed days at legoland. We were upgraded to an ocean view room. The pool was warm, the hot tub was hot and everything was very clean. The kids loved the afternoon cookies! It was a short drive to downtown Carlsbad. We had great meals at Las Olas and Blue Ocean.Genuine Expedia guest review
"easy walk to beach"
There was a yoga retreat going on there while I was there. I was awoken to a guy teaching the lesson outside my window. Not cool since I was not participating. There were people running around yelling at 3:00 am, likely had been partying on the beach. The room was clean and the staff were police.Genuine Hotels.com guest review
"easy access to all but not to beach"
friendly staffGenuine Hotels.com guest review
"would never go back"
The staff was friendly. the rooms were clean bed nice the air conditioning drip hose leaked down in our bathroom leaving our bathroom floor with water so bad we had to change rooms. our next room the carpet was very wet and the cleaning people had to try and dry the carpet room smelled really bad. to get to the beach we had to go down a cliff. we will […] never go back.:( Read moreGenuine Expedia guest review
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