"enjoyed proximity of ocean."
Shuttle service didn't work too well for usGenuine Hotels.com guest review
"very nice stay"
In retrospect, our recent stay at the Hilton in Carlsbad was flawless. It was a great value for us and met or exceeded all of our expectations. Would definitely recommend this to others and will look to stay there again on future visits.Genuine Expedia guest review
"small sign, easy to miss"
Our "partial ocean view" was pretty much "non-existent ocean view." TV didn't work well and room was not cleaned when we returned from a day out. All else seemed fine.Genuine Hotels.com guest review
"convenient location, nice accomodations"
We liked everything about our stay except for the pool being a bit cold. But we were otherwise very satisfied. Will stay again!Genuine Hotels.com guest review
"Very nice, clean, friendly stay."
We spent a week here. It was a nice hotel. We were not in the hotel that much but everyone was friendly. It was very clean and I liked the atmosphere. The beds were very comfortable. I had wanted to be close to the water and it wasn't as close as I expected. That is my only disappointment about the whole experience.Genuine Expedia guest review
"Great service, extra firm beds"
We arrived ahead of check-in time with our 3 yr old and 16 mth old. We expected to have to wait, but were warmly greeted and told our room was ready; fantastic! The room itself was on the first floor (bummer), facing the pool (no privacy if we wanted to let natural light in by opening the curtains) with two -very- firm queen beds and the Hilton's usual […] "pillow nuggets" (why they can't provide larger pillows is beyond me). The TV had interference (black lines) and the AC ran loudly in 10 minute on, 2 minute off cycles, endlessly. That said, the room was clean, the shower had good water pressure and we heard -zero- pool noise despite a handful of kids splashing about; not bad. We requested a crib for our little guy; it arrived 3 minutes later with a smile (we've waited as long as an hour elsewhere) - awesome. The next day, the unthinkable happened; I closed the car door on my own finger… splitting the nail, resulting in a ton of pain and a fair bit of blood. I went to the front desk with hopes they might sell me a bandaid. Instead, the extremely gracious gentlemen (Dane) told me to hang on as he ran to the back office, returning with (no joke): sterile gauss, medical tape, a sanitary wipe, a bottle of cold water and a packet of ibuprofen! Before I could ask if he could put it on our room bill he told me it was all on the house and to come back if I needed anything else; truly above and beyond. Oh, and the breakfast buffet was fantastic. We will absolutely stay here again. Read moreGenuine Hotels.com guest review
"Great buffet breakfast"
Convenient locationGenuine Hotels.com guest review
"Good choice in Carlsbad"
Great hotel in Carlsbad. Near plenty of restaruants, the flower friends and an outlet mall. Hotel offers free shuttle to and from anywhere in a 5 mile radius. I can't comment on the food because we didn't try any. Cross walk from hotel parking lot to the beach was convenient. Heated pool and hot tub was nice. Staff was very friendly and helpful.Genuine Expedia guest review
"Great family hotel"
Great location hotel in Carlsbad across the beach. The staff was friendly upon arrival of the hotel. This is our 6th time staying & will return.Genuine Expedia guest review
"Great for families going to Legoland"
I was very pleasantly surprised by how great this hotel was. Comfortable room, right across from the beach, great pool and lawn area (with ping pong table) -- so great for kids. Free shuttle to Legoland. And believe it or not, the on-site restaurant was really good. Seriously. The nicest staff in the world, too. A definite place to return to!Genuine Hotels.com guest review
"Vacation Get Away"
We thoroghly enjoyed our stay. The staff were very friendly and helpful. Our location was very close to the beach, wonderful eating places and shopping! I plan to visit and stay here again in the near future.Genuine Expedia guest review
"Good but not what I expected."
A couple of things I learned after checking in to the hotel -- 1) the beach is across the street from the hotel, so the hotel isn't beach-side technically and 2) the room was not a suite. I should have reserved 2 adjoining rooms with 1queen bed in each and then we would have had adequate space.Genuine Expedia guest review
"Great weekend getaway"
If the desk clerk was anymore friendly he should be checked out!!!Genuine Expedia guest review
"Alright hotel in middle of nowhere."
If you are looking for a place to stay near Carlsbad Village, this is not it. I should have looked a little closer when booking to it's actual location. User error on my part. Yes, it's close to Legoland and Flower Fields if that is what you are looking for. But if you want to be walking distance to nightlife, and restaurants in Carlsbad, this is not […] the hotel for you. There is nothing around it. Clean, standard hotel room. Very cookie cutter. However, we were not told when we checked-in that the hot tub was not working. I would look into that before booking. Read moreGenuine Hotels.com guest review
It was our anniversary! The staff was really informative, friendly and helpful. I'll book again! ThanksGenuine Hotels.com guest review
"Proved to be a Great Time"
Great location, great atmosphere and the outside area was perfect.Genuine Expedia guest review
"This was an upscale motel"
I really wanted to like this place but the bathroom was run down and you could hear the people in the rooms next to you. We paid extra for the ocean view and it was foggy plus we were put on the first floor.....not much of a view. Not staying here again. Pay the extra amount for the Hilton up the road.Genuine Hotels.com guest review
"Staff went out of the way to improve our stay"
The hotel staff moved us from the 2nd floor to the 3rd floor so that the noise from the highway was minimal and we had a better view.Genuine Hotels.com guest review
Thought it would be betterGenuine Hotels.com guest review
"Nice place to stay"
Nice staff and great views. I would recommend this to anyone. :)Genuine Expedia guest review
"Easy walk to beach!"
We went on a whim to Carlsbad and checked in to the Hilton Garden Inn and were really pleased! It was across the street from the beach, lots of restaurants nearby and the staff were so friendly. The kids loved the cookies in the evening in the lobby - their little treat! Overall, I would definitely recommend!Genuine Hotels.com guest review
Fresh cookies and cider every evening, lovely touch! Very friendly and helpful staff, love the comforter (cover changed with each guest, no more yucky bedspreads or blankets); great location on the beach and close to Carlsbad Village, a charming little town with shops and restaurants. Refrigerator, Microwave, Coffeemaker and a desktop suitable for a […] 1000 piece jigsaw puzzle. Read moreGenuine Hotels.com guest review
"Great choice for Legoland visit"
We were able to check in early and gather our strength before heading to Legoland - and they offered us a free shuttle there which saved parking fees and was totally convenient. Plus the ocean is right across the street and the room was comfortable and large enough for our family of four.Genuine Hotels.com guest review
The staff were very friendly. The room was adequate. It feels, in many ways, more like a large motel than an actual hotel. For instance, there was no valet parking. I did not try the lobby restaurant. It looked like a place to grab a quick bite. The whole place seems a bit run down, but was clean enough. I would never stay here on a personal trip, but […] for an overnight business stay, it wasn't bad. Read moreGenuine Hotels.com guest review
They made us feel special. The view was great, and they helped us in any way that they could. They gave us directions to anywhere that we wanted to go. They took us in a shuttle to places that where close. It was our anniversary and they had a gift waiting on us when we got there. The room had air conditioning and a bath tub which the first hotel did […] not. Read moreGenuine Expedia guest review
"Close to beach, clean, great service"
A great hotel just a hop from the beach. Pool and hot tub are great. Very clean rooms. All in all a great experience.Genuine Hotels.com guest review
"Confirmation of all prior reviews"
All the reviews that we read before arrival were true. The Hilton Garden Inn Carlsbad Beach was clean and the staff 100 percent helpful. The only two issues we had were access to the beach and the mattress on our bed. The mattress would never adjust to soft, always firm. The hotel is located about 5 miles south of Carlsbad Village with not much around […] it. Without a car you would be limited to food served in hotel. We did not eat at hotel, There are many places to dine at in Carlsbad Village. For breakfast recommend The Daily News in the village. Great omelets! Read moreGenuine Hotels.com guest review
"Great hotel by the beach"
Nice clean quiet beach but the bed needs some work. They have a dial that adjust the firmness of the bed but I couldn't get it to work. It felt hard as a rock no matter how I turned it. Other than that great hotel.Genuine Hotels.com guest review
"Nice view of the ocean"
It was a little noisy and everytime the air turned on it woke me up.Genuine Expedia guest review
"good for young families"
The air conditioner was very noisy and was not constant so we had a disturbed sleep. The shower activation pin would not move so they had to lubricate and clean off the calcium. The beach was across the road and no direct access other than climbing down or driving to a lower beach access. The pool was very nice and internally located making it safe […] for children and great privacy. Good access to outlets and freeway Read moreGenuine Expedia guest review
"Great for an weekend in Carlsbad"
The staff there were extremely helpful in recommending a place to eat and suggesting an appetizer. They then made a reservation for us and provided a free shuttle to the restaurant. The hotel is right across from the ocean and we had a partial view that was great.Genuine Expedia guest review
"GREAT FOR FAMILY"
YOUR ATTENTION TO THE KIDS WAS IMPRESSIVE. OUTDOOR MOVIES, GAMES, AND THE COOKOUT WAS GREAT. EVEN THOUGH WE DIDN'T HAVE ANY KIDS, PARENTS WITH LITTLE ONES WOULD LOVE THIS PLACE....WELL DONE!Genuine Expedia guest review
"very close to ocean"
Very pleasant staff. Clean and newer hotel. Lots of children since this is a big Legoland area. Ocean accross the street, but the beach isn't the best and you have to walk down the road about 1500 ft to access, because this area of beach is down a very steep dirt cliff. About a 1.5 mile jog down to the 'village of Carlsbad. McDonalds, etc. are within […] walking distance. Read moreGenuine Hotels.com guest review
The rooms were clean and ok, but it is way over priced for what it is. The beach is across a busy street and down a cliff with no steps close by.Genuine Expedia guest review
"Great front desk"
Treated like they are happy to have you as a guest by all the staffGenuine Expedia guest review
So wonderful staff is kind and friendly. They are extreamly helpful. I didn't think of bringing a bag to hold the towels for the LegoLand watermark and they offered one and provided the towels. I was so grateful. Best experience.Genuine Hotels.com guest review
The hotel sits in a great location. Not far from the town center and lots of restaurants. The bed is a bit soft and the price is a little over what it shoudl be. I think they are charging for the easy access to the beach. This beach area is a litttle difficult to get down to, the walk is probably at least a half mile even though the hotel sits directly […] across from the ocean. There are cliffs at this point and access is limited. Read moreGenuine Hotels.com guest review
"great for the whole family"
Staff had good customer service and kid friendly. Since I arrived before check in time, they still accommodated me. They played kid movies on a projector for the entire hotel on the weekend. Everything was just as described online. I would definitely stay again.Genuine Expedia guest review
"Great for Legoland"
Average 3 star hotel with great service. The kids were felt really welcome and the free shuttle to Legoland was an added bonus.Genuine Hotels.com guest review
The hotel was nice overall. It would have been nice to have had breakfast included in the cost of the stay.Genuine Expedia guest review
"Great hotel for families"
First impressions do count. Upon arrival the first person is the one who sets the tone. Unfortunately the front desk clerk Mariah was not accommodating or pleasant. We did get there early and I explained I did have children in the car. I understand if the rooms are not ready, she could not accomodate us. However, when I asked for suggestions as to where […] we could wait she had none. I returned after 3 and the rooms still weren't ready. She suggested we park the car in the back near the double doors and we could wait by the pool or in the complex. However, she failed to mention or suggest that I needed a card key to get in. Back to the front I went to tell her the doors were locked and at that time of day, no one came in or out of the double doors to let us in. The other front desk clerks were friendly and accommodating so I know she was not the norm. I rated your hotel an "OK" for quality of staff and their service for that reason. Read moreGenuine Expedia guest review
Our stay at the HIlton Garden Inn Carlsbad Beach was excellent. It totally exceeding our expectations. The staff was beyond wonderful. Will come again.Genuine Hotels.com guest review
"We wanted to stay longer!"
The hotel was clean, and the staff was very friendly and helpful. They have a Wed, Thu, and Fri kids movie showing that we missed because we checked in on Saturday. We'd like to go back next year to enjoy the hotel's offerings like this, and the proximity to the beach. Not to mention LegoLand!Genuine Hotels.com guest review
"Great Family Hotel"
right across from the beach and close to shopping and restaurants.Genuine Expedia guest review
Although I conformed the king sized bed room, they provides us twin room (there were no king sized bed room). To be worse, they gave us wrong keys and we could not open the room. We had to wait for a long time to replace right keys. Room is not clean and we can hear neighbors' voice and TV sounds in the room. We were very disappointed.Genuine Expedia guest review
"Across the street from the beach"
The beds were a bit stiff! We found a softness switch on the side of the mattress before the second night, making our sleep much more comfortable. If it weren't for the pool being open until 11pm with VERY noisy kids, the room would've been quiet….I couldn't even hear the neighbor's door closing. I found it odd that housekeeping would only put 3 bath […] towels in a room where 4 people were staying. The staff was very good about brining up more towels though. We liked the hotel/staff overall and would stay again. Light sleepers should bring ear plugs for the pool noise, since no one seems to be considerate of others these days. Read moreGenuine Expedia guest review
"Great Hotel, Limited Beach Access For Families"
Excellent Hotel with great ammenities with one MAJOR exception. There is not "beach access" as the pictures depict. If you would like to go to the beach, it is at least 1 mile possibly more either direction. An active couple without kids could scale down the rabbit trails, and it is very steep. If you have children (I have one 4 years old another 14 […] years old) this would be very dangerous, you would be asking for a fall if they were allowed to attempt the "stunt". I was just expecting to cross the street and find a stairway or at the minimum a slight grade to the beach. When I asked the front desk, they did offer to shuttle us down to the actual beach access, but now you are waiting on someone else when the kids are ready to go. In short; excellent hotel, pricey breakfast ($14.95 per adult, yes my 14 year old was considered an adult). Oh, another kudos was the heated pool, we went July 14th-July 17th with highs of only low 80's. The pool was great, and the kids loved it! The pool was 3.5 ft deep all the way across with a hot tub, the towel service was 4 to 5 towels at a time, get them as soon as you see them! Our was room 201, great view of ocean front, 301 probably had a better view just because height, I know they were happy with it because I could hear the children running through the ceiling. Only downfall, just be prepared when you see the hotel's idea of beach access. Read moreGenuine Expedia guest review
"great and secure for the family and good parking l"
the hotel and the beach view does not match like it posted on your advertised on your web site and lake of the out door pool insufficient .how ever I appreciated the customer service approaches and passionate (information desk)Genuine Expedia guest review
Only draw back is that it states "across the street from the beach", which is true. However, the beach is down a rather precarious, and steep embankment. It is not easily accessed and would be very difficult to carry beach items such as chairs down to that beach. It is also very small and only useable part of the day (low tide) even if you did manage […] to get down there. There are some beaches both north and south about 1 mile, but the statement "across the street from the beach" is a little misleading. Read moreGenuine Hotels.com guest review
The ocean view is good, across the PC highway. Would probably save some money and stay either on the North Or South side.Genuine Expedia guest review
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