Just an over night stay. Older Hilton but was clean and well kept. Pool and Spa were nice and well maintained. Got special pricing which was all it was worth, to spend more opened other options of newer properties.Genuine Hotels.com guest review
"Friendly hotel, soon to be good lobby"
very friendly staff, lobby under renovation but looks nice already rooms are fine! if you compare it to a 2.5-star hotel it's pretty good Nice big flat screen TV, decent size bed with adjustable firmness, new coffee maker BUT the rest of the decoration does feel a little bit ...... old I would go back to the hotel, and recommend it to others! PS:they […] really should serve free breakfast because of the renovation, but they don't! did not try it so there's no comment on that Read moreGenuine Expedia guest review
"OK for one night but not great"
Not impressed with front desk service. Restaurant/breakfast area undergoing renovation. Room was a handicapped room that I did not ask for (hotel was nearly empty on a Sunday night). Large and cold with a TV that was too small for the room--could not even see from the bed.Genuine Hotels.com guest review
"Excellent Staff, Excellent Hotel, Great Location"
Upon check in the staff at the concierge desk was very kind, helpful, and courteous. She helped us with information on wifi. I'm sure she was busy (it was 6:00 p.m. on Friday Oct. 11) but she didn't show it, and was eager to spend as much time with us as necessary. The breakfast buffet was good, with courteous staff offering to get us special orders […] from the kitchen. The room was clean and the housekeeping staff friendly. Location right off Hwy 5 was convenient and easy to get to nearby attractions. We will stay here again! Read moreGenuine Expedia guest review
There were no instructions on how to work the jetted tub, called front desk and they helped, but it is connected to the fan in the bathroom. So, if you want to use the jets, you have to have the fan on (which is SO loud). The bed in our room was air adjustable to fit your firm or plush needs. Over all I was disappointed with my stayGenuine Hotels.com guest review
"Nice hotel close to downtown and other shopping"
Room was comfortable and quiet - the beds were wonderful - location to shopping great - easy on and off freewayGenuine Expedia guest review
Gabriel was awesome customer service everGenuine Hotels.com guest review
"Odd definition of "non smoking""
All went well except my non-smoking room seemed to have pillows and/or pillow cases taken directly out of a smoking room. We checked in late and were too tired to complain - the issue was gone for our second and third nights there.Genuine Expedia guest review
"Nice hotel, right outside downtown Portland"
We had a great stay at the hotel, the walls are a little thin so you could hear everyone around you, but overall the hotel was clean and the staff was friendly.Genuine Hotels.com guest review
"Beautiful part of the world!"
The staff was very friendly and the breakfast was more than expected! The room was clean and comfortable, we would stay again.Genuine Expedia guest review
"Will stay again."
Hadn't stayed at Hilton Garden Inn's in the past. The pool is very small, but all facilities were clean. The morning buffet was a good value. The room was fairly well appointed but nothing fancy. The beds were comfortable. Staff was pleasant.Genuine Expedia guest review
"Great place to stay"
Very clean, great staff, nice and comfortable. About a half mile from the Mormon LDS temple.Genuine Expedia guest review
After being stuck in traffic for 5 hours due to a bad accident, with only 5 min. from our destination point, not knowing where we were going, in the dark, needless to say we were not in the best frame of mind! We called your Lake Oswego staff many times and they were so nice! Helping us to get to the Hotel. They were so friendly and up beat. It really […] made us feel welcome. The food was great, as was the room service personnel. The beds were awesome, we did leave the room the entire time we were there, stayed in our PJ's and ordering in! We cant say enough about our stay, thanks to all of you that helped us out. We will tell all our friends about you and your wonderful Hotel!!! Read moreGenuine Hotels.com guest review
Bed was great. The shower was a plumber's nightmare. That should all be re-done!Genuine Hotels.com guest review
"Great hotel for family or business stay"
Room and lobby were clean and well cared for. Excellent location - close to downtown events but don't have to pay for parking, two blocks from freeway exchange but set off the road so very quiet safe location.Genuine Expedia guest review
"Very nice hotel in great neighborhood"
Very nice hotel in lovely area with lots of restaurants around. We will stay there again if ever in the Portland area. The buffet breakfast is not that great but there is a Biscuits restaurant down Kruse Way a few blocks that's really great.Genuine Expedia guest review
This is a fantastic hotel for the price. The staff was friendly and very attentive, the rooms are very quiet and up to date.. Several restaurants within walking distance, and centrally located to Portland, shopping centers, wineries, and about 2 hours from the coast. The breakfast they have available in the morning was the best!Genuine Hotels.com guest review
"Great Place to Stay"
Very clean rooms, great breakfast, location was wonderful right next to the mall, cheesecake factory, and famous dave's!Genuine Hotels.com guest review
"convenient over night stay"
Hotel is at a very convenient location close to freeway for over night stay prior to our destination. In a very lovely surrounding, lots of parking and can not hear any freeway noise. Hotel service is excellent especially restaurant wait staffs. The only complaint I have is the air conditioner. It is the old fashion kind and is very noisy. It kept waking […] me up every time it kicks on and off. The room will be too hot without it. Read moreGenuine Hotels.com guest review
"Our new home for travel!"
The facilities were exceptional from lobby to room. Staff was very accommodating, wait staff even better! The beds are better than our $3000 home bed giving us a very good nights sleep. Breakfast was good. We have used Embassy Suites as our "GOTO" accommodations for the last 15 years but this place is hands down better in every category! No trouble […] using a third party vendor (Expedia). The location was perfect, restaurants, shopping, and access to main freeways was just right. Only regret is that we didn't book all three nights with Hilton Garden as we hadn't stayed there before and didn't know what to expect. We would stay there again in a heart beat! Read moreGenuine Expedia guest review
Breakfast was great. Hot tub was great, maybe a little too much chlorine, wish the staff would have mentioned the adjustable firmness beds. Didn't realize this until we checked out. Oh well.Genuine Hotels.com guest review
"Slow Elevators, but overall nice hotel"
There are two elevators in this hotel and only one of them goes down to parking. Both elevators are the slowest I've ever seen so if you're in a hurry like most business travelers are, you'll find this irritating. It's most efficient to take the stairs. The hotel overall though is pleasant and up to the standard you'd expect from a Hilton Garden Inn. The […] area is great with many good food choices in walking distance. The are very nice walking paths in this Business Park laden location. Read moreGenuine Expedia guest review
Comfortable room, helpful staff, safe and convenient area. Close to Trader Joe's and a number of good restaurants, such as Hunan Pearl, Thai Basil, Pizzacato, Stanford's. Decent hotel breakfast, too.Genuine Hotels.com guest review
"This hotel was very nice"
The staff of Hilton Garden inn were very nice & helpful. The room was good size with comfortable beds. Nice quiet Nrighbourhood, just 10 minutes drive to downtown portland. We found many nice bakeries around the hotel. Over all loved it. We will stay again.Genuine Hotels.com guest review
"Great place for a Portland stay"
The hotel's clean, the staff takes care of any problems, and the location is great. Can't think of anything negative. Service quality is great. Setting is in a corporate location with lots of green all around.Genuine Hotels.com guest review
AWESOME! They could not have treated us better!! We are coming back :)Genuine Hotels.com guest review
It was a nice comfortable room. Would stay there again.Genuine Expedia guest review
"Excellent Break fast"
The hotel is very good and our stay was excellent. The breakfast was very good with several items. There was a free cook-order breakfast available.Genuine Hotels.com guest review
"Great hotel for couples."
Everything was great. Starbucks within walking distance, as well as other restaurants. Their pavilion pantry insures that you'll be able to go downstairs at any time of day or night to get a snack. Beds are incredible, as one is able to adjust the firmness for either side of the bed.overall great place to stay, we will definitely be returning.Genuine Expedia guest review
"Met All Expectations"
Everything at this hotel was as good or better than I expected.Genuine Expedia guest review
"Nice place near I-5 and Lake Oswego"
Needed a place in this area and we thought this was very convenient, clean, quiet, and comfortable. Beds have this funny adjustable dial for firmness, which seems like it couldn't possibly work, but I thought the bed was pretty comfortable on the firm setting. Staff is very friendly and helpful. Not all that much around it, but there is a Stanfords […] restaurant right across the street, and a small shopping center across the way with a Starbucks and other places. This is not at all near downtown Portland, but if you're looking for something on the west side of Lake Oswego, this is a good option. Read moreGenuine Hotels.com guest review
"Room was not available."
I never stayed there. I requested a non-smoking room and when I showed up they put me in a smoking room and said there were no other rooms. The whole town was booked up that weekend but the front desk guy went above an beyond to help me find a room. He called at least 10 other hotels and finally found us a room.Genuine Hotels.com guest review
The hotel staff was courteous. They let me check in early as I had a very early flight into Portland and was very tired.Genuine Hotels.com guest review
"Great location for sight seeing, shopping & Dining"
I really enjoyed staying at the Hilton Garden Inn at Lake Oswego. We were there to visit family but I got sick the day we got there and essentially spent most of my time close to the room. I did rather enjoy that the employees are very pleasant from the chef, wait staff, front desk and house keeping. They are all very polite, considerate and caring. […] My husband and I went to dinner in the restaurant one night when I wasn't feeling well. We had our dinner and wanted dessert for later so we got the wonderful caramel apple cake. We were of course full from our dinner so took it to our room to enjoy. The restaurant worker put our scoop of ice cream in the freezer for us until we were ready to eat later. We of course agreed we would come back before they were closed but it was great that they helped us keep our ice cream frozen until we were ready. Really was a nice stay away from home even if I was under the weather. Thank you Read moreGenuine Hotels.com guest review
very nice stay as always with the Hilton. We weren't a big fan of the beds, they are similar to the Sleep Number. It's not comfortable if you end up in the spot where the sides divide.Genuine Hotels.com guest review
"Overall very happy"
The Hotel was very easy to get too. There are lots of good places to eat nearby and the staff was very friendly and helpful. I even had a billing error occur, and the fixed it immediately, with no fuss, and were very gracious, apologetic and professional about it. Thanks James. My ONLY criticism is that the bed seemed to have had been worn down in the […] middle and I felt like I was being rolled to the center the whole night. Read moreGenuine Hotels.com guest review
Clean, very helpful staff, free cookies on the counter was a nice touch.Genuine Hotels.com guest review
"Great meeting place for traveling families"
Large wedding party and hotel so accommodating and gracious.Genuine Expedia guest review
Really good hotel, friendly staff, close to retail shopping and restaurants. Easy access to downtown Portland for tourist activities; just far enough out of town to not feel like you are in the city and in a more relaxed atmosphere.Genuine Hotels.com guest review
"Great hotel with a big ALERT"
The stay was pleasant but on returning home I checked by bank account and found that I had been charged 154.00 by the hotel on my debit card. They were friendly and helpful when I called about this and credited the money back to my account but had no good explanation as to why and how this could have happened. Something about Expedia customers cards […] being rung up differently (??) But I had incurred to charges so....didn't make sense. It all seemed very suspicious to me. I would recommend the hotel with a caveat - pay close attention to charges!! I do not like the idea of giving hotels my credit card on check-in (just in case I incur charges) but they all seem to require this. Read moreGenuine Expedia guest review
Couldn't ask for a better stay for the price.Genuine Hotels.com guest review
Didn't appreciate the children playing with the handicap pool seat but that is not the hotels fault. Loved the complimentary cookies and clean room :)Genuine Hotels.com guest review
"Just what we needed"
Comfortable, clean, easy to get to. And at a price that we liked.Genuine Hotels.com guest review
I honestly cannot think of a critical comment. The rooms were clean, the beds were extremely comfortable (self-adjusting), the breakfast options were great, and the staff were friendly and accommodating. We will be back in a few months and will definitely stay at the Hilton Garden Inn in Lake Oswego.Genuine Hotels.com guest review
Definitely better than most hotels I've stayed in - especially near this price. A very easy and relaxed experience. Clean, like new room. Free WiFi simple to use. Free "made to order" breakfast was excellent - easy, fast, refreshing. Every staff member seemed to be a happy and thoughtful person. Big LCD TV was much better, sharper, and easier to use […] than my own at home. Also, it was nice to have selection of pillows - some soft and 'more flat', others big and 'more puffy' - my wife and I appreciated the choice. Free parking was convenient. Especially nice to have front hotel doors open automatically. Read moreGenuine Hotels.com guest review
"Close to I-5, centrally located"
Hilton Garden Inn at Lake Oswego is a comfortable, reasonably priced hotel. This was my second stay, and I found the staff equally pleasant, the rooms clean, and comfortable. Located just a few blocks off I-5, and only a couple of miles from the Washington Square Mall makes the location ideal.Genuine Hotels.com guest review
"A great hotel no matter what your reason for stay"
I used to stay here for business years ago and I still wasn't diappointed even though it has been a few years. It's comfortable, the food is good, there is internet access. There was a mix of all ages and no conflicts. All the simple creature comforts needed, including exercise room and pool.Genuine Expedia guest review
"Everything great, but hot water ran out"
We were only able to get one hot shower out of our room each morning. So we alerted the staff upon checkout and they said they would definitely look at the problem and do what they could for us. The one issue with using an online booking site is that the Hotelm is unable to remedy anything financially. I do expect to get some kind of coupon in the mail […] any day now, however. Everythign else was fantastic. I will definitely stay in this hotel again. ((And their pool, hot tub is open until 11pm, which is the #1 perk we look for in a hotel. So that was excellent!!!) Read moreGenuine Expedia guest review
"Just a great hotel in general"
Staff was very friendly, helpful and courteous. Hotel was close to mall and restaurants. It was raining and the front desk staff offered us umbrella's to use. Breakfasts were reasonably price and very good. Great service.Genuine Expedia guest review
The new beds felt so comfortable! My wife and I enjoyed our stay.Genuine Expedia guest review
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