Loved the hotel! You can't beat the beds at a Hilton Garden. I didn't like the fact that the breakfast wasn't free BUT, there wasn't a fee for parking.Genuine Hotels.com guest review
Stay overall was nice. Only real issue was in our initial room. When we pulled down the comforter there was hair all over the bed. At least 30 stands of hair. Called the desk and they gave us a new room. They handled it well, but obviously the room cleanliness is questionable. My guess is one house keeper is not doing their job properly.Genuine Hotels.com guest review
The only issue was the bathroom door would not close all the way.Genuine Hotels.com guest review
"good price for what we needed."
Was fine for the night we needed. Was just a little noisy from hall sounds....doors and walls could of used some sound proofing, but noise seemed to subsided when it was time for bed. No breakfast included, but did offer food for price, we ended up at local restaurant for breakfast.Genuine Hotels.com guest review
Both my fiance and I were sick on our trip, and when we had to go to the front desk to ask for more tissues, the lady at the counter was so unbelievably friendly and helpful. Her concern and care was much appreciated. She even sent us with more when we had to go home! It was very much appreciated.Genuine Hotels.com guest review
"A Little on the Conservative side for breakfast"
This was a wonderful place to stay. Real close to the Marriott Chain. The only difference is there is no complimentary breakfast. I paid a fair price for the room. Not any more or less than competition. We had supper there and paid a fair amount for that. Could have saved a bit by going to a higher end chain. I really would have thought some type of […] complimentary breakfast and did make any effort to find out because this was part of the Hilton Chain. Oh well, I will check next time as we go to MPLS once a month. Perhaps will not stay here again because Marriott has a nice breakfast as others do that are very nice as well. Read moreGenuine Hotels.com guest review
The room was very clean and comfortable when it was humid outside. There was no need to turn the air conditioning way down and freeze. The bed supported our back very nicely, firm yet cushy. The hotel was located in the outskirts and we had to get around the closing of the MN-62 exit.Genuine Hotels.com guest review
"will be back again!"
Must say this place was excellent! The lady that checked me in (Trish) was extremely nice and generous, considering hotels.com or expidia had booked me the wrong room. She upgraded me with no cost. Great location to the west metro area easy to get to target field from this place!Genuine Hotels.com guest review
"Incorrect amenities listed about rooms"
This is a very nice hotel. My only concern is that I booked this hotel over another at the same price, based on the information that they had Sleep Number Beds in each room. When I found out that our room did not have that bed, I was told that they no longer have them in any of the rooms, but have not updated the information on the website. If I had […] know this, we would have stayed at the other hotel which was actually better suited to our needs. Read moreGenuine Hotels.com guest review
I was pleasantly surprised.Genuine Hotels.com guest review
"Clean Room Friendly Staff"
Room was Clean. Staff was FriendlyGenuine Hotels.com guest review
"Very comfortable room - great staff."
There were a couple of minor issues with my room but they were promptly and professionally dealt with. The staff was great; the front desk people went way above and beyond to be helpful, pleasant, and concerned that everything was taken care of. The bed was very nice and the office chair was sturdy and comfortable - not like the usual cheap chairs that […] seldom work and are not at all comfortable. Read moreGenuine Expedia guest review
Motel was nice. Cobb Webs in stairwells. Staff very friendly and nice. A little disappointed that advertised all rooms had sleep number beds, but ours did not. Enjoyed hot tub and pool.Genuine Hotels.com guest review
We had a very nice stay. It was so clean and new-looking. The staff were very friendly.Genuine Expedia guest review
Great.Genuine Hotels.com guest review
"I just want to get some sleep!"
A wedding party on outside my room went on past midnight before I complained about the yelling and profanity. Then it moved into the hall where it didn't stop until after 2am. The staff did next to nothing to contain the noise on behalf of the rest of the guests. Management did offered me a comp stay in their hotel for another night- lots of good that […] will do me 9 hours away. Read moreGenuine Hotels.com guest review
"Easy to find/close to sights"
Nice and clean hotel, staff was pleasant and helpful. Location of hotel just off main highway, easy on & offGenuine Hotels.com guest review
Very nice place to stay. Friendly staff! Quiet! Please don't block the drive way when you are checking in.Genuine Hotels.com guest review
Liked it, but your rates are too high for the room & service. Rates were better last year at under $100/night.Genuine Hotels.com guest review
"Decent but pricey for what it is."
At $200/night they could have thrown in a basic breakfast...Genuine Expedia guest review
"Great hotel. great stay."
The hotel itself was great. Clean, nice, and comfortable. The pool was one of the cleanest I have seen for hotels. The only issue is that there is not much close by. The staff told us that there were restaurants a couple of blocks away, but after a 12 mile drive, we finally found what we were looking for.Genuine Expedia guest review
The hotel was nice. It was nothing spectacular, but it definitely got the job done. It is conveniently located to get to St. Paul quickly.Genuine Hotels.com guest review
Stayed at three different hotels all week and my wife and kids where ruined by this one, the other two brands just didn't stand up to the standard that I set by staying at the Hilton.Genuine Hotels.com guest review
"Couldn't have been better"
My wife, son, and I stayed 3 nights. The parking was convenient. They had complimentary coffee, cookies, and tea along with 2 newspapers in the lobby. The room had 2 double beds, flat screen TV, microwave, and refrigerator. It was spacious and clean. AC worked well. Quiet. We had the best hotel stay ever. It could not have been better.Genuine Expedia guest review
The room was large and comfortable. There were 4 adults in our room, but only 3 sets of towels. Calls to the front desk about towels and a broken coffee maker went unassisted. Ended up getting towels from the pool area and coffee from the lobby when it was actually available-more times than not the lobby pots were empty.Genuine Expedia guest review
very goodGenuine Hotels.com guest review
"Great room with a great rate."
Very nice and convenient.Genuine Hotels.com guest review
"We would stay again."
First off, we didn't rate cleanliness of the room higher because we believe it isn't necessary to have our bed made and the towels changed every day. So we only had the room done once in the five bigs we stayed. The room was nicely done the one time we had it made up. If there was a ding on the room, it was that the AC lacked fan speed to really move […] air around the room. But keeping it cool enough was not a problem. The location was great for getting onto the freeway system. They had an awesome kitchen and breakfast going each morning with some food made to order. The room had a mini-fridge so we could keep some cold water and soda. Read moreGenuine Hotels.com guest review
My stay was comfortable and enjoyable. The staff I encountered were extremely professional and helpful. Getting into my hotel room was a chore with the swipe type of card provided. I am far more comfortable with the industry standard. I look to return to Eden Prairie on my return to Minneapolis.Genuine Hotels.com guest review
"the garden inn format works very well for us"
Stayed 3 nights, and enjoyed peace and quiet. The lobby is welcoming, with complementary beverages and small treats. Best part is the breakfast, part sit-down, part buffet. Reasonably priced, with many choices; you can linger or move quickly. Plenty of friendly staff.Genuine Expedia guest review
"Gerri checked us in very helpful and cheerful"
When we asked questions Gerri had answers very homelike friendliness, We have been staying at the Holiday express had issues so glad we tried the Hilton We will deffinately be staying there again.When you have grand kids visit and crawl on the floor you notice where they missed to facuum.Genuine Expedia guest review
"Will be nice once renovations are done"
We stayed in a newly renovated room. The room itself was very nice. The only weird thing was how far from the toilet the toilet paper was. Otherwise the room was very nice. They was still a lot of renovations going on. I think it will be really nice once they're done.Genuine Hotels.com guest review
The hotel room was very nice and clean and the remodeling of the lobby was very tasteful. The front desk people were courteous.Genuine Expedia guest review
The rooms were clean and the breakfast was great!Genuine Hotels.com guest review
"Lost reservation made through Expedia again"
That is two reservations our of ten made through Expedia that have been lost in the past two years. Going to use Expedia for searching, but book directly with the hotel next time.Genuine Expedia guest review
"Construction almost done"
There was no disturbance due to construction for us. Very nice, clean location, and very helpful front desk. Easy access to freeway. Pool and hot tub very nice. Wished there had been a continental breakfast. Would definitely stay again if in the area.Genuine Hotels.com guest review
"Nice despite construction"
I had a King Junior Suite which was one of the recently renovated rooms. It was clean, spacious, and comfortable but it did NOT have a Sleep Number bed as advertised. (I forgot to ask if they were replacing sleep numbers with regular mattresses as part of the renovation.) The mattress was comfortable so it wasn't a big deal. Even though the main lobby, […] restaurant, bar, and entire first floor were under construction I felt the noise was kept to a minimum and only between certain hours. The neighborhood was nice and this hotel is tucked against a quiet wooded hillside (one night I came back to find four deer standing in the drive!). But it is very close to Hwy 212, 494, Flying Cloud Drive, the Eden Prairie Mall, etc. I look forward to staying here again some day when all renovating is done and I can try out the restaurant. Read moreGenuine Hotels.com guest review
I wish I had know it was under construction at the time of booking. The room was fine, but very noisy with the work going on. Coffee machine was not working.Genuine Hotels.com guest review
The staff was very friendly and our room was very clean. There was a incident with the pool one of the nights so we weren't able to use the pool. The staff called a hotel nearby to see if we could use their pool. We declined the offer.Genuine Expedia guest review
"Comfortable & convenient"
Met my expectations. The hotel is undergoing a fairly substantial renovation, so that's a temporary issue (I write in Feb 2014). The place is currently okay, but should be quite nice when renovations are finished. Nice neighborhood - I walked in the morning into an upscale and somewhat hilly neighborhood.Genuine Hotels.com guest review
This hotel needs to be remodeled….looks tired and the beds were really soft. I woke up with a back ache….Genuine Hotels.com guest review
"It was close to everywhere we had too go"
The rooms were very clean. and the bed was very comfortable. The front desk workers were very friendly and helpful. And the breakfast was the best.Genuine Hotels.com guest review
"Ok for one night."
Nice appearance and friendly staff. Only compliants are the rooms are not very sound proof. Could hear every word of the conversation in the room next to ours and when the people in the room above ours walked, it sounded like a heard of elephants.Genuine Expedia guest review
We used a credit card to guarantee our room, Paid upon arrival with a different method of payment but the hotel has not removed the charges on the credit card used to guarantee the room on the 28th of November. It is now December 4 ..Genuine Expedia guest review
"Great place to sleep!"
Everything was clean and well-maintained. The lobby had a nice seating area for reading and working while the rest of my family slept. The pool is small but clean, as was the fitness room. The hotel is about 15-20 minutes outside Minneapolis and 25-30 minutes from St. Paul, which is a reasonable drive to the sights on the weekend. I imagine rush hour […] might be a different story. Read moreGenuine Hotels.com guest review
We will definately stay here again.Genuine Expedia guest review
"Good nights rest"
Only difficulty was all the construction - not the hotel's fault. Very pleased with my brief stay. I will use this one again!Genuine Hotels.com guest review
Wonderful place to stay. Extremely clean thoughout! Breakfast for $10.95 - all you can eat - freshly cooked, best waffles ever, pancakes(pumpkin and regular), any kind of eggs, breads, baked goods, breakfast sausage, juices, great coffee. Very well worth every penny! Comfortable rooms, nicely decorated. Business Office open 24 hours. Pool was nice and […] the hot tub also. Great exercise room! Read moreGenuine Expedia guest review
"Awesome hotel experience, awful Expedia experience"
My boyfriend and I stayed one night and when we arrived were told that I had checked out two rooms, they found out someone else had the same name as me and the situation appeared to be solved. However, I found out the next morning I had been charged for my own as well as his room on top of already paying through Expedia. It took hours of being on the […] phone with my bank, the hotel, and the manager to get the situation fixed and I did not receive any reimbursement for the situation. I had a lovely time, but the problem resolving definitely ruined it. Read moreGenuine Expedia guest review
"It suites my needs for convenience"
The staff was helpful and welcoming. I'll stay again next year when I'm in the area.Genuine Hotels.com guest review
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