All hotels in Santiago, Chile
1 room, 2 adults
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Santa Magdalena No 111SantiagoRegion Metropolitana751 0038Chile, ‏‎855-239-9480
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Hotels.com reviewsTripAdvisor reviews
4.1 / 5Excellent

Score breakdown (from 91 reviews)

  • Location
    Great location
  • Service
    Fantastic service
  • Cleanliness
    Dirty
  • Breakfast
    Bad breakfast
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5.0 / 5Outstanding
"Great hotel in Santiago Chile"
Great choice in Santiago. I highly recommend it.
Genuine Hotels.com guest review
2 night trip with friends Dec 20, 2015
ERIC
US
4.0 / 5Excellent
"Great stay and good for conferences!"
Nice hotel in the center of Santiago and great conference facilities! Service is excellent!
Genuine Hotels.com guest review
2 night business trip Dec 14, 2015
Juan P
US
3.0 / 5Good
Great location. Terrible conditions of the hotel. Food is really bad. Santiago has way better Bd cheaper hotels than the four points.
Genuine Expedia guest review
Other trip Sep 5, 2015
Ricardo
US
4.0 / 5Excellent
"Good choice for a stay at Santiago"
I was visiting Las Condes, this is a good location. Rooms are clean and comfortable. Food at breakfast could have more hot options. Good value for my money.
Genuine Expedia guest review
Other trip Apr 28, 2015
A Traveler
US
5.0 / 5Outstanding
"Great safe location, staff was excellent"
Great safe location, staff was excellent and attentive. Set up some great tours for us at the tour desk.
Genuine Expedia guest review
Other trip Apr 2, 2015
world traveler
US
5.0 / 5Outstanding
"Santiago trip"
The four points Sheraton was a very nice hotel. In a very good location with coffee shops & shopping close by. the people were very nice.
Genuine Expedia guest review
Other trip Apr 2, 2015
A Traveler
US
3.0 / 5Good
"Level of service"
I know this hotel for many years. The location is good. It has improved the internet service and remodeled some rooms avoiding physical issues caused by the way the shower was placed. The restaurant breakfast has been an issue already for some time, it continue to be the same. The people attitude in particularly at front desk is good, friendly helping when needed
Genuine Expedia guest review
Other trip Apr 1, 2015
Augusto
US
5.0 / 5Outstanding
"Awfull view"
Great, it was really nice. People were very polite.
Genuine Expedia guest review
Other trip Oct 22, 2014
A Traveler
US
5.0 / 5Outstanding
This is a great hotel with excellent location. Good service and clean
Genuine Expedia guest review
Other trip Oct 12, 2014
Jose
US
5.0 / 5Outstanding
"Friendly Staff"
The staff was very friendly and the hotel was in a great location.
Genuine Hotels.com guest review
2 night business trip Aug 4, 2014
A Traveler
US
5.0 / 5Outstanding
"Excelent hotel"
Staff is really good, only objection I have about hotel is it needs a little maintenance
Genuine Hotels.com guest review
2 night business trip Aug 27, 2013
A Traveler
US
3.0 / 5Good
"High cost for an old hotel"
Slowest service at bar ever, charge for everything, not even lobby internet free
Genuine Expedia guest review
Other trip May 12, 2013
A Traveler
US

The following English reviews were posted by hotel guests from other countries:

4.0 / 5Excellent
Great location right near a major metro station and the amazing costanera centre. The staff were amazing. The only down side was it was very noisy 24/7 due to the location
Genuine Expedia guest review
Other trip Jul 25, 2015
A Traveler
CA
3.0 / 5Good
"Nice hotel, well located be could be improved!"
Nice hotel, well located in Providencia, close to one of the best night life area in Santiago. For those who want calm and silence, don't get there in Friday night ! During the day, some renovations were on going on the above floor, very noisy and annoying. Swimming pool is not heated and I could not even get there. So really useful only on summer. Frustrating!
Genuine Expedia guest review
Other trip May 11, 2015
Alex
CA
4.0 / 5Excellent
"Great value and superb location."
Very good service and superbly located. A stones throw to great choice of restaurants and shopping center.
Genuine Hotels.com guest review
3 night family trip Mar 25, 2015
seow ting
AS
4.0 / 5Excellent
"4 day Santiago trip"
Excellent location metres to subway and restaurants. Hotel staff willing to please and gave great guidence for local places of interest. High speed wireless internet in room and lobby connected without any issues (pay if not part of Starwood) Will stay again next time in Santiago
Genuine Hotels.com guest review
4 night business trip Mar 19, 2015
Kuljit
AU
5.0 / 5Outstanding
"Sheraton."
Nice and clean hotel. Friendly staff, nice room and good location for shopping.
Genuine Hotels.com guest review
3 night trip Sep 3, 2014
Matthew Prout
GB
4.0 / 5Excellent
"I recommend this place..."
Room is clean, quiet and comfortable. Basic thing in the bathroom but enough. Food very good for breakfast. Nice area to watch sports with a dring or two. I have been before, I will certainly return.
Genuine Expedia guest review
Other trip May 19, 2014
A Traveler
CA
4.0 / 5Excellent
"I always stay here"
Been doing so for 10+ years - always great, super service and great location.
Genuine Hotels.com guest review
3 night business trip Nov 19, 2013
Vitus
IE
4.0 / 5Excellent
"Always a safety"
You never go wrong at the Four Points in Santiago
Genuine Hotels.com guest review
2 night business trip Oct 15, 2013
Vitus
IE
3.0 / 5Good
"Apart from Breakfast and internet,... Super!"
Breakfast was horrible and should normally cost 20 USD! Internet has to be paid for seperately and is expensive! Swimmingpool & Jacuzzi was closed => Season was over in October, which is spring,... weather was sunny and more than 25°C ?! The maid stole some of my candy multiple times a day! The Soap was removed twice a day, although I used it only once to wash my Hands =>ecological? Hotel Location was great...with beautiful view from the swimmingpool at the Roof! Very close to the excellent turning Restaurant!
Genuine Hotels.com guest review
4 night business trip Oct 9, 2013
Richard
IE

The following reviews were posted by hotel guests from other countries:

4.0 / 5Excellent
"일본 단체 관광객 때문에 잠을 못 잤어요"
전체적으로 만족... 새벽에 단체로 도착한 일본인 관광객들이 복도와 로비에서 계속 떠드는 바람에 잠을 설친 것을 빼고는... 단체 관광객의 문제이긴 하지만 호텔측에서도 기본적인 에티켓과 다른 투숙객에 대한 배려는 주의를 주었어야 하지 않을까 함
Genuine Hotels.com guest review
2 night trip Feb 23, 2016
A Traveler
KR
4.0 / 5Excellent
"Viagem de lazer casal com filho pequeno"
Hotel dentro dos padrões esperados, atendimento cordial e eficiente de toda a equipe.
Genuine Hotels.com guest review
6 night family trip Jan 8, 2016
Renato
BR
5.0 / 5Outstanding
"EXCELENTE"
MUY BIEN EN GENERAL
Genuine Venere guest review
3 night trip Dec 16, 2015
PERLA
MX
5.0 / 5Outstanding
"Exelente"
Muy ien volvere alojarme
Genuine Hotels.com guest review
9 night romance trip Dec 5, 2015
Ruben Carlos
AR
5.0 / 5Outstanding
"Adorável"
Localização excelente, quarto confortável e bom atendimento.
Genuine Hotels.com guest review
4 night romance trip Nov 6, 2015
Patricia
BR
5.0 / 5Outstanding
"boa avaliacao"
otima estadia, mas com o cafe da manha muito fraco para a categoria do hotel.
Genuine Hotels.com guest review
3 night business trip Oct 14, 2015
Jose Ribas M
BR
4.0 / 5Excellent
Hotel com boa localização, próximo ao comércio e de fácil acesso às rodovias. Quarto confortável e aconchegante. Café da manhã fraco é muito simples, compensa tomar café na rua.
Genuine Hotels.com guest review
3 night business trip Oct 6, 2015
A Traveler
BR
5.0 / 5Outstanding
"Muy bueno"
Excelente ubicacion y muy buena atencion en el hotel Solo tuve un problema (asegurarse con hoteles.com)no estaba incluido el desayuno .
Genuine Hotels.com guest review
2 night romance trip Oct 3, 2015
SILVIA
AR
5.0 / 5Outstanding
Todo muy bien
Genuine Hotels.com guest review
4 night romance trip Sep 15, 2015
A Traveler
AR
4.0 / 5Excellent
"Hotel muy bien ubicado"
Muy buena ya q esta muy bien situado y muy bien comunicado
Genuine Expedia guest review
Other trip Sep 4, 2015
A Traveler
AR
3.0 / 5Good
"Boa Estadia"
Hotel em boas condições, limpo, bem localizado e os funcionários foram muito atenciosos.
Genuine Hotels.com guest review
4 night romance trip Aug 21, 2015
Renato
BR
5.0 / 5Outstanding
Ótima localização. Há bons restaurantes, comércio e metrô perto. Recomendo também utilizar os serviços da agencia localizada no lobby do hotel, a Alunsa. Fizemos a maioria dos passeios por eles. Pessoal muito atencioso e competente e preços, mesmo para pacotes privativos para três pessoas, melhores do que outras agências. O restaurante também é muito bom, mas não tomamos café todos os dias lá. Jantamos duas vezes e fomos muito bem servidos. A academia é um pouco apertada, mas possui equipamentos básicos. Na cobertura, o terraço com piscina e sauna ( não utilizados por nós ) mostrava uma boa vista de parte da cidade. Uma dica é se inscrever no Programa SPG de fidelidade da rede. Estranhamos só que uma das recepcionistas não sabia falar inglês. Não que fosse essencial para nós que podíamos nos comunicar em bom "portunhol", mas pensamos nos outros estrangeiros. Gostamos muito do hotel e pretendemos voltar. Dessa vez, no verão, para pegarmos as parreiras com uvas.
Genuine Expedia guest review
Other trip Aug 12, 2015
A Traveler
BR
4.0 / 5Excellent
The room was cleaning, and good located, the service also nice, we had a great night there, thank you~
Genuine Hotels.com guest review
1 night romance trip Aug 6, 2015
YI-JYUN
TW
5.0 / 5Outstanding
"hotel com excelente localização"
Tivemos problemas no check-in, mas resolvido com sucesso. Tivemos problemas com o check-in aéreo o hotel resolveu tudo para nosso grupo. Recomendo
Genuine Expedia guest review
Other trip Aug 5, 2015
Ana Maria
BR
5.0 / 5Outstanding
"SHERATON O LUGAR DE VIVER SANTIAGO"
Foi muito boa o Hotel é excelente e principalemnte a colaboradora Maria Educada e muito atenciosa
Genuine Hotels.com guest review
5 night romance trip Jul 20, 2015
EULER
BR
5.0 / 5Outstanding
"Ótimo hotel"
Excelente hotel, conforto, limpeza, atendimento e localização! Próximo ao metrô, mercado, câmbio, e shooping. Única observação, café da manhã não incluso, sendo cobrado à parte e muito caro, U$20,00 por pessoa.
Genuine Hotels.com guest review
7 night family trip Jul 23, 2015
Adriana
BR
5.0 / 5Outstanding
"Ótimo custo x beneficio"
Destaco positivamnete limpeza do quarto, ótima localização e atendimento da recepção. Os banheiros que tem janela ficam gelados, pois aquecimento do quarto não da´conta de aquece-los. WI FI sofrível (não pega em todo quarto) e cafe da manha caro para a pouca variedade.
Genuine Hotels.com guest review
4 night family trip Jul 19, 2015
GUSTAVO
BR
4.0 / 5Excellent
"Boa localização."
Gostamos , no geral, de todo o atendimento prestado. Apenas tivemos um imprevisto na chegada quando queriam que nossos três filhos dormissem em uma cama grande de casal, mas que depois foi resolvido.
Genuine Hotels.com guest review
2 night family trip Jul 24, 2015
Regina Jorge
BR
2.0 / 5Fair
"Velho e decadente"
Hotel velho e decadente. Atendimento do turno da noite simplesmente horrível, grosseiro e sem soluções para as nossas demandas. Colocaram uma família de três pessoas, sendo um casal e um adolescente de 14 anos para dormir numa única cama, alegando que era king size. Uma vergonha para a rede Sheraton e ainda queriam nos cobrar U$ 100.00 a mais por um early check in, sem cafe da manhã, nessas condições. Depois de muita briga e reclamações com a gerência nos fizeram a "gentileza" de abonar essa taxa absurda.
Genuine Hotels.com guest review
1 night family trip Jul 19, 2015
MIRIAM
BR
2.0 / 5Fair
"Não tem o padrão Sheraton"
Não tem o padrão Sheraton. Limpeza dos quartos e atenção da recepção ficam, mas muito mesmo a desejar!! O Hotel parece novo nas fotos promocionais, mas na realidade está precisando de reformas.
Genuine Hotels.com guest review
9 night family trip Jul 14, 2015
IVAN
BR
5.0 / 5Outstanding
"ótima escolha"
Fiquei no hotel 1 semana e não poderia ter escolhido outro. Os funcionarios são muito simpáticos e educados. Compreendem bem o portugues. Aconselho a se hospedarem com café da manhã pois as cafeterias e o comercio em geral de Santiago abre muito tarde.
Genuine Hotels.com guest review
7 night trip with friends Jul 11, 2015
MARIA
BR
2.0 / 5Fair
"Quarto só cabe dois"
Quarto só cabem dois
Genuine Hotels.com guest review
7 night family trip Jul 11, 2015
antonino rodrigues
BR
4.0 / 5Excellent
"Muito Bom"
excelente hotel
Genuine Hotels.com guest review
1 night family trip Jul 16, 2015
JEAN
BR
4.0 / 5Excellent
"Recomendo!"
Mto bem localizado. Oferece programa de descontos durante a estadia.
Genuine Hotels.com guest review
5 night family trip Jul 8, 2015
CARLOS RENATO
BR
5.0 / 5Outstanding
"Hospitalidade"
Excelente hotel..!
Genuine Hotels.com guest review
5 night trip with friends Jul 6, 2015
JEAN
BR
4.0 / 5Excellent
"hotel four points by sheraton"
foi um final de semana maravilhoso,com um hotel muito aconchegante, numa localização maravilhosa
Genuine Hotels.com guest review
2 night trip with friends May 22, 2015
A Traveler
BR
5.0 / 5Outstanding
"Ótima opção de hospedagem em Santiago"
Quarto e localização excelentes
Genuine Hotels.com guest review
6 night family trip May 7, 2015
LIVIA C
BR
5.0 / 5Outstanding
"Férias em Santiago."
Excelente. Pretendo retornar. Equipe muito educada e prestativa.
Genuine Hotels.com guest review
5 night family trip Feb 19, 2015
Erasmo
BR
3.0 / 5Good
"Hotel categoria 4 estrelas com internet paga?!?"
Eu e meu esposo ficamos apenas 1 noite. O quarto tem um estilo mais antigo, é muito grande sem necessidade, a cama confortável, bom chuveiro. O aspecto negativo é que para acessar a internet no quarto é uobrada uma taxa que varia de acordo com o período a ser utilizado. Se quiséssemos acessar sem a taxa deveríamos seguir para o lobby no térreo. Isso esta fora de moda! Com perdão do comentário, até hotéis como os da rede IBIS oferecem esse serviço gratuitamente.
Genuine Hotels.com guest review
1 night romance trip Jan 1, 2015
Vanessa
BR
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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