Hotel bem localizado, próximo (5 minutos a pé) de um grande shopping, de uma estação de metrô e de duas casas de câmbio. Hotel novo, confortável, contudo inflexível para prestar determinados serviços e caro. Não possui Wi-fi free e duas horas custam 7 dólares. De modo geral é bom para a família.Genuine Hotels.com guest review
Achei quando aluguei que teria piscina aquecida mas nao tinha. A foto dava a impressao que tinha .....Genuine Hotels.com guest review
"Proximo ao metro e a varios bons restaurantes"
Foi muito boa.Uma manhã deixei o cofre aberto com dolares e reai e quando cheguei à noite levei o maioir susto,varias funcionarios me aguardavam na portaria ,achei que tivesse acontecido algo com os meus familiares no Brasil ,mas pasmém era para dizer que retiraram tudo do cofre e que a segurança iria levar totos os meus bens que foram resgatados para […] conferencia e devolução .Ainda bem que existem ainda pessoas honestas no mundo.Estava tudo o que havia deixado no cofre.Só tenho a agradecer e a parabenizar os funcionário do Four Points Read moreGenuine Hotels.com guest review
"A regiao esta um pouco tumultuada. Ja foi melhor."
Boa. Nas próximas vezes ficaremos um pouco mais afastados do centro.Genuine Hotels.com guest review
"É a terceira vez que ME hospedo !!"
O Four Points continua excelente , com atendimento muito gentil e cordial . A localização é excelente e os serviços estão ainda melhores. Recomendo , muito !Genuine Hotels.com guest review
"Four points- muito custo, poucos benefícios"
Esperava mais do hotel pelo custo da sua diária. Café da manhã tem sempre as mesmas opções, recepção nem sempre disposta a lhe atender, banheiro c banheira antiga, péssimo p banho de chuveiro. nem todo dia limpam seu quarto, apenas fazem a cama. Ar condicionado não funciona bem. Travesseiros ruins. Isto é, a única coisa boa é a localização!!! Qdo chegamos […] não nos explicaram nada sobre o funcionamento e horários do hotel. não gostei!!! Read moreGenuine Hotels.com guest review
Bem localizado, próximo ao metro e região com bastante restaurantes e bares. Para quem quer curtir a vida noturna no Chile é bem bacana!Genuine Hotels.com guest review
"Hotel Four Points Sheraton Santiago- Ótima localiz"
Por duas vezes me hospedei no Hotel Four Points Sheraton Santiago do Chile e gostei bastante. O hotel fica localizado no Bairro de Providência, que acho de excelente localização! Os funcionários são muito atenciosos e o café da manhã é excelente. Eu recomendo!!Genuine Hotels.com guest review
Poco personal al check out entre 7 y 8 de la mañanaGenuine Hotels.com guest review
"Sheraton Four Points - bom lugar pra partir a pé"
Chegamos próximo da meia-noite com reserva feita pelo Hoteis.com apenas um dia antes. A reserva ainda não estava no sistema mas fomos muito bem atendidos de qualquer maneira. Funcionários muito atenciosos.Genuine Hotels.com guest review
"Sheraton Hotel 4 Points Santiago - disappointed"
07/18/14 Dave21163 Baltimore, Maryland
I arrived at the hotel at 10:30 a.m after a 10 hour flight, we had a business meeting to attend at 1 p.m. When I asked if we could check in the front desk clerk said that check in time was after 3 pm, BUT, for a half days extra charge they could get our room. We paid the half day extra but felt that we had been taken advantage of, this would not have happened in the US. In addition, I was given a bottle of wine by a colleague. I looked for an opener in my room and could not find one (even though they had a wine bottle for sale on the dresser). I went to the lobby bar and asked to use their opener. The bartender opened the bottle of wine for me. About 40 minutes later a waiter came up to us and told us we were going to be charged for a corkage fee for drinking our wine in the TV room next to the lobby. We asked for the manager, the manager came out and told us that he would waive the charge this time. The Internet in the rooms was sluggish. One afternoon it quit working. I asked the front desk to remove the charge for the day from my bill. They said that the Internet being out of order was not their fault (I knew this) and would see if they could remove it from the bill. It was frustrating that they would even question being able to remove a charge for a service they could not provide. After insisting they did remove the daily charge. Three of us stayed in the hotel for a week and spent over $1500 each. It seemed that they did not value our business. Would not stay there again.
06/27/14 ninja_jean New York City, New York
I stayed in the Hotel, last March , this property has a good location, and nice facilities, rooms are spacious and brand new, and staff is very helpful,breakfast very nice and delicious, I felt good service and secure, I recommend this Hotel
05/01/14 Samndjsdad Orange, California
We recently stayed at this location on two separate occassions. Both times were great. The location can't be beat. It is in the Providencia district and is close to many restaurants. The hop on hop off bus stop is only a 10 minute walk away. We felt completely safe wandering the streets at night. We had read about the night clubs behind the hotel but we didn't notice too much noise. Plus the hotel left ear plugs on the night stand. We were so tired each day after sightseeing, we were never bothered by any sound. We typically don't eat in hotel restaurants but on two of our nights we were too tired to venture out. We were pleasantly surprised both times. Their risotto was fantastic and you have to try their Pisco Sour. Highly recommend this hotel.
"It was decent, well priced, well located"
04/10/14 tourismspecialist88 Geneva, Switzerland
I spent two nights at this hotel, following a late night arrival. The hotel was fine, but nothing special. It is pretty dated, as others have mentioned, and could really benefit from a renovation. the room was comfortable and had enough space (I was on a high floor and had a balcony). It was a bit noisy from neighboring bars, but since I arrived very late on a Saturday, it wasn't an issue for me, as by the time I was ready to go to sleep, things quieted down. Prices are quite reasonable compared to other options, and the location is good. Service was pretty good, but breakfast was mediocre at best. I suppose I would return, but it really wasn't anything special. That said, the price seemed quite reasonable. Location was good with decent restaurants close by.
"Had something stolen from my bag!!!!"
04/01/14 Vanessa N Adelaide, Australia
I had an amazing time in the whole South America but something really bad happened at the hotel Four Pints by Sheraton in Santiago. I had a Tiffany little blue bag with earrings and a necklace in my jewelry box and the little bag disappear. I contacted the hotel and they didn't do anything about it. I was traveling for 5 weeks and stayed in more than 7 hotels and it was very disappointed that this would happen in a hotel like Sheraton! And the worst thing is that they don't even care about it. Very poor customer service!!!!!
"Ótima localização e serviços"
03/18/14 Penelope_Brasil Sao Paulo, SP
Located one block from metro, close to Costanera center, restaurants, including giratorio restaurant and Hard Rock Cafe. The staff is very kind and attentive. The rooms are confortable, and very clean.
"Tired Hotel That Needs a Facelift"
03/13/14 dealmaker Atlanta
This hotel most likely just makes it as a Sheraton brand. The rooms are very tired with dated furniture. Their was supposed to be free water each night, but the water was not replenished unless a call was made. The inside of the door lock is awful, looks very dirty.Picture is attached.The lock is so dated that half the time it took 2 or 3 tries to get the door opened.Time to buy new locks.This is the first hotel that has dry coffee packets that charge a fee per day to replace.I call this nickel and dime.Staff is very nice. Felipe the porter was most helpful. Internet was OK, but at times got very slow.The pool spa area is a joke!!
"Excellent location for business and pleasure"
03/13/14 AlejandroP370 São Paulo, Sao Paulo, Brazil
The hotel is located in the midle of Providecia neighboorhood , close to excelents restaurantes, commerce, the new Costanera Shopping Center, and to the business district, and a subway station. At night you can go to the restaurants walking, and during the day you can use the subway to get around
03/06/14 Gateway-SA Buenos Aires, Argentina
My first visit to this hotel. It is a little dated but is clean and well appointed. Staff are pleasant and helpful. Internet and breakfast are extra which in a business hotel is no longer acceptable. Very well located in nice part of Santiago.
"Good value, great location"
03/01/14 Nikos146 Athens, Greece
This is a very good value for money. The hotel is located in Providencia, a nice and lively suburb of Santiago full of shops and restaurants. It is located in a quiet street just a stone's throw away from Providencia avenue. It is located just five minutes walk from the Los Leones metro station which will give quick and efficient access to all the Santiago downtown. Moreover, it is ten minute's walk to the Costanera business and commercial complex where you can enjoy a lot of nice shops and restaurants. Finally, almost opposite to the hotel you can enjoy one of Santiago's great restaurants, Le Bistrot. The hotel staff was very helpful and efficient. Sadly, one thing spoiled my good impression: one is asked to pay for the WiFi connection!!! In year 2014, I believe this is like the hotel to ask you to pay for the towels and soap that they provide you!!!... I consider having to pay US$5 for an hour of WiFi is preposterous!!! So, I refused to pay and went to the near by Starbucks and enjoyed a good cappuccino with my free connection. Hope the management will reconsider but even as it stands they are quite high in my favourite list!!!
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )