All hotels in Santiago, Chile
1 room, 2 adults
You can collect Hotels.com® Rewards nights hereSanta Magdalena No 111, Santiago, Region Metropolitana, 751 0038, Chile, ‏‎855-239-9480
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4.1 / 5Excellent

Score breakdown (from 92 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.2
  • Comfort
    4.2
  • Condition
    4.0
  • Neighborhood
    4.5

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Rolig hotell i Providencia"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Rummet var ganske stort og veldig tyst og trengte oppussing. Rummet var rent og inget finns å utsette på vaskedamenes effektivitet. De hadde en tourorganisatør i lobbyn, men hun tilbød veldig dyre turer. Vi valgte en annen operatør og fikk bedre tour med privatguide for samme pris, så det hadde vart fint hvis hotellet ikke låst seg ved bare en operatør. Internett på hotellet var URDÅRLIG! Man må betale ekstra for internet på rummet, men det fungerer jo ikke! Hastigheten er lav, dekkningen ubefintlig, man blir stadig utkoblet og det er umulig å bruke til noe fornuftig.Hvis man skal betale for internet burde det fungere! Restaurangen var litt gammeldags. Receptionen var trivelig og personalen altid velkomnande og hjelpsom. De snakket flere språk, bla svenska!
Genuine Hotels.com guest review
6 night trip with friends Jan 2, 2013
A Traveler
NO
5.0 / 5Outstanding
"MARAVILLOSO HOTEL"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
ESTANCIA PLACENTERA, MUY ELEGANTE EL HOTEL, INFRAESTRUCTURA MODERNA, GRAN DESAYUNO, PISCINA EN TERRAZA CON JACUZZI CON GRAN VISTA DE CIUDAD. MUY BUENA LA ATENCIÓN DEL PERSONAL. BUENA RELACIÓN PRECIO CALIDAD.
Genuine Hotels.com guest review
1 night romance trip Jan 5, 2013
ALEJANDRO
AR
4.0 / 5Excellent
"Nice, but pay for Wifi? It's 2013!"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The room was nice, big and had great air con. Very clean. The doors didnt really fit the frames though (probably a result from an earth quake) but it still seemed safe. Great breakfast. Overpriced tours. Friendly staff. You had to pay for internet access by the day. A practice that is seriously out of date, and once you paid, it rarely worked. This they need to resolve. Lovely pool on the roof.
Genuine Hotels.com guest review
6 night trip with friends Jan 2, 2013
Per
NO
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Bekvämt med trevlig personal, ingen superinredning men rent och fräscht. Bra frukost och ett väldigt bra läge. Lite tråkigt att man måste betala för wifi men det var tillgängligt på hela hotellet.
Genuine Hotels.com guest review
1 night family trip Dec 27, 2012
A Traveler
SE
4.0 / 5Excellent
"Valeu apena ...se não fosse pelo último dia !!!"
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Para a equipe do hotel sem cometários, todos muito anteciosos e pro ativos tanto para dicas como ajuda. Eles são notas 10. O tamanho do quarto é bom, mas não é bem distribuído. A limpeza fazem superficialmente, tem muito pó. Fica em uma região muito agradável e tranquila, mas não deixe a aparência enganar, fui furtada no último dia de viagem em um bar/restaurante Alberto em frente do hotel . Aaaah...quando fizer sua reserva peça quarto nos ultimos andares, caso contrario vai ter musica a noite toda.
Genuine Hotels.com guest review
8 night family trip Nov 16, 2012
A Traveler
BR
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    4.0
Les personnes a la reception n'etait pas tres agreable par contre comptez sur les portiers vous donner des supers astuces de sorties-balades etc!
Genuine Hotels.com guest review
3 night business trip Nov 10, 2012
Sexton
FR
4.0 / 5Excellent
"Excelente hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
Compatível com a qualidade dos demais hotéis da cadeia Four Points. Funcionários bem treinados e bastante amáveis. Quarto excelente (SPG-amplo, bom banheiro). Café da manhã bom. Único problema era a luz da mensagem de voz que todo os dias permanecia acesa e todos os dias tinha que pedir a operadora para apagá-la. A noite a luz incomodava. Isto precisa ser sanado.
Genuine Hotels.com guest review
7 night trip Oct 14, 2012
A Traveler
BR
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
地下鉄駅から歩いてすぐ、スーパーも近いです。スタッフは皆さん親切で気配りがよく、とても快適に過ごせました。おすすめです。
Genuine Hotels.com guest review
Business trip Oct 3, 2012
hannah
JP
5.0 / 5Outstanding
"Godt hotel til alle"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Blev modtaget venligt fik forklaret alt vedr. hotellet og værelset. dejligt stillet og fredeligt hotel. kan klart anbefales.
Genuine Expedia guest review
Other trip Oct 3, 2012
A Traveler
DK
3.0 / 5Good
"bueno , pero no lo suficiente"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
El hotel tiene un buen servicio, sin embargo en el ultimo dia me di cuenta que el taxista que trabajaba para el hotel me cobraba el doble de lo que generalmente se cobra con los taxis tambien Identificados de color negro con techo amarillo solo el llamado es a cotizar me cobraron 10000 de ida y 10000 de vuelta hasta movicenter aprox 10 ò 12 kilometros desde el hotel y 9000 hasta fantasilandia solo de ida al aeropuerto 24000 y cuando me fui en el otro taxi de color negro con amarillo me cobro 15000 por el mismo servicio
Genuine Hotels.com guest review
Other trip Aug 10, 2012
A Traveler
CL
4.0 / 5Excellent
"Ótima localização"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel bem localizado, próximo (5 minutos a pé) de um grande shopping, de uma estação de metrô e de duas casas de câmbio. Hotel novo, confortável, contudo inflexível para prestar determinados serviços e caro. Não possui Wi-fi free e duas horas custam 7 dólares. De modo geral é bom para a família.
Genuine Hotels.com guest review
Family trip Aug 2, 2012
Leonardo
BR
5.0 / 5Outstanding
"Piscina"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Achei quando aluguei que teria piscina aquecida mas nao tinha. A foto dava a impressao que tinha .....
Genuine Hotels.com guest review
Other trip Jul 18, 2012
Marcia
BR
5.0 / 5Outstanding
"Proximo ao metro e a varios bons restaurantes"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Foi muito boa.Uma manhã deixei o cofre aberto com dolares e reai e quando cheguei à noite levei o maioir susto,varias funcionarios me aguardavam na portaria ,achei que tivesse acontecido algo com os meus familiares no Brasil ,mas pasmém era para dizer que retiraram tudo do cofre e que a segurança iria levar totos os meus bens que foram resgatados para conferencia e devolução .Ainda bem que existem ainda pessoas honestas no mundo.Estava tudo o que havia deixado no cofre.Só tenho a agradecer e a parabenizar os funcionário do Four Points
Genuine Hotels.com guest review
Other trip Jun 26, 2012
Machado
BR
4.0 / 5Excellent
"A regiao esta um pouco tumultuada. Ja foi melhor."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Boa. Nas próximas vezes ficaremos um pouco mais afastados do centro.
Genuine Hotels.com guest review
Romance trip Jun 6, 2012
Munir
BR
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
3 night business trip Oct 8, 2013
A Traveler
US
1.0 / 5Poor
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
2 night trip May 22, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Jan 31, 2013
L Santiago
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
Other trip May 30, 2012
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
7 night romance trip Jan 28, 2015
A Traveler
GB
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
3 night business trip Nov 4, 2013
A Traveler
SG
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night business trip Jan 25, 2013
A Traveler
IE
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
4 night romance trip Mar 27, 2015
A Traveler
BR
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
3 night romance trip Dec 5, 2014
A Traveler
AR
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
3 night business trip Sep 6, 2014
Ronny
NO
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Aug 11, 2014
Andre
BR
5.0 / 5Outstanding
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
7 night trip Jul 1, 2014
A Traveler
BR
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
4 night romance trip May 17, 2014
A Traveler
BR
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Genuine Hotels.com guest review
1 night trip Apr 4, 2014
A Traveler
CL
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night business trip Mar 13, 2014
A Traveler
KR
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Jan 8, 2014
A Traveler
CL
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night business trip Aug 2, 2013
Exsecs Ingeniería
CL
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
Other trip May 10, 2013
Stefane
BR
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Mar 30, 2013
astrid
CO
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
3 night romance trip Mar 21, 2013
Ricardo
BR
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
3 night trip Sep 15, 2012
A Traveler
BR
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
5 night trip Feb 6, 2013
A Traveler
BR
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
3 night business trip Dec 14, 2012
A Traveler
BR
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
Family trip Sep 24, 2012
A Traveler
BR
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
Other trip Sep 17, 2012
daniel
AR
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
Other trip Sep 9, 2012
A Traveler
CL
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
Family trip Aug 28, 2012
Vicente
AR
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
Family trip Jul 2, 2012
A Traveler
BR

TripAdvisor reviews for Four Points by Sheraton Santiago

Overall rating:Based on 429 traveler reviews

Most recent traveler reviews:

Overall Rating
"Great location!"
04/26/15 flygirl2002 Pittsburgh, Pennsylvania
This hotel is perfectly located. It is an easy walk to the mall, parks, metro, and many restaurants. The staff here is wonderful - so friendly and ready to help with anything. Overall I am very happy with my stay.
Overall Rating
"Good Location,Good Staff,Good Stay"
04/21/15 Sm00thtravel Port Huron, Michigan
The location of this hotel is excellent for using the public transport to get around.We used the subway to get to attractions as well as to the bus station and airport. There are also eateries literally across the street and it is a short walk to the mall where the Hard Rock Cafe is (got the t-shirt). We are Sheraton gold status and received a free welcome drink and free internet. A room upgrade was not available ( large student group there) so the manager gave us a breakfast instead. There are coffee makers in the room.There were also ear plugs (not needed) on the nightstand. We did not notice excessive noise although there is construction near the hotel but we are early risers. All in all, we were very happy with our stay and I would recommend this hotel.
Overall Rating
"perfect location & very good value for comfort and service"
04/16/15 TravelChickAK Hong Kong Region, China
Sheraton Four Points in Providencia area , Santiago, was a pleasant surprise. Very unassuming, we checked into comfortable rooms, made better with little touches for Starwood Preferred members (extra bottle of water, better hairdryer, nicer room etc). This hotel is steps away from many restaurants across the street, and is 10 minutes walk to their largest shopping center. Breakfast could be better but it's not a bad spread considering the fair price that this hotel charges per night. Definitely recommended if all you need is a clean and nice room after exploring the cities of Santiago.
Overall Rating
"good location, decent sized rooms, good housekeeping"
03/27/15 RCX993 Hong Kong, China
stayed 3 nites, first time in Santiago. good location - many restaurants and shops nearby. not difficult to get taxi. helpful staff. One concierge member deserves special mention - Omar. v helpful young man who assisted with restaurant recommendations and bookings. will stay here again
Overall Rating
"Great visit to the Four Points - attentive and accommodating staff"
03/26/15 Eric L Boston, Massachusetts, United States
The Four Points hosted my group of 25 MIT graduate students and faculty for our official visit to Chile - our stay was delightful as the staff was attentive and accommodating to our many needs. In particular, I lost an important charging cable in my room, and the staff and manager of the hotel made an incredible effort in finding the missing cable. The staff were also very helpful in arranging cabs and making restaurant reservations for us. In terms of negatives, the hotel restaurant staff often rushed our group giving us our food bills before we were finished with our meals. I would suggest the restaurant to better stock their buffet and to be more patient with large groups.
Overall Rating
"A convenient location at a reasonable cost"
03/10/15 Regis_in_Paris Boulogne-billancourt, France
I stayed five nights in this hotel. The room view was not the best I could hope for since it was towards the back of the hotel, showing a delapidated courtyard. Apart from that, the service was excellent, if a bit slow. The restaurant offers a nice selection of meals and drinks at affordable prices. The breakfast buffet is abundant but slightly overpriced. There is a small swimming pool on the top floor from which there is very nice view. All in all, I recommand this place which is very conveniently located between the Los Leones metro stop and the river. By the way, the sculpture park along the river is a nice place for a stroll.
Overall Rating
"Great hotel in excellent location"
03/08/15 YuppieonaShoeString DC
The hotel is a block from the Los Leones metro stop (across Avenida Provendia and then down a short flight of stairs, another entrance a few blocks down by the McDonalds has an escalator), yards away from a park, and 4 blocks from the Costanera Mall. One floor of the mall is a food court with a variety of sit-down restaurants, including Crepes & Waffles. There are many restaurants and bars within a few blocks. The front desk staff are very nice and helpful with taxis and restaurant recommendations. The room had a large desk, comfortable beds, and an extra large luggage bench that accommodates 2 carry on suitcases.
Overall Rating
"Great Location Fair Price"
01/31/15 DHIRENDRA J London, United Kingdom
Just spent 1 week in Chile.We stayed at this hotel based on price and location.Both were a good choice as its in a very vibrant neighbourhood. Close to station and a very good metro service. The hotel was very good,the staff were very helpful and polite at all times.Only one problem when we stayed there was some work was being carried out .We were told it would be between 12 and 3pm but it started at 8am till 5pm. We went out everyday so didn't effect us much.The pool on the roof is a nice bonus.Our room was good and was cleaned everyday. We didn't eat in the restaurant though we did have room service one night. It was nice but seemed to wait a very long time. You have to pay for Wi Fi which is a bit inconvenient. We had a very late check out so we asked if there was somewhere we could leave our luggage and have a shower before we went. We were told not unless we paid to keep the room longer. But they did offer us 3hrs for free.So we checked out at 3pm and went to the airport early. All in all its a good place and if i ever go to Santiago again i would stay there if only for the location as well as the hotel.
Overall Rating
"What a wonderful find"
01/27/15 butegr Miami, FL
Just concluded a 3-week South America rail tour. Pre-tour I was completely surprised by the equality/experience at a 4-Points in Montevideo. The region of Santiago, where this property is located, is just very special. As with my first 4-Points experience the desk staff was just super. Accommodating/professional and perfectly bi-lingual. So smooth a check in, great room, good net connection. Time for a walk. Just a short half block walk is a major retail street. Even before you get there exists a lovely small shop retail complex. Be careful, don't stop into the bakery that is also on this street since you will not leave empty handed. All levels of shopping on the major street, plus more restaurants/cafes that one can count. Even found both a sushi restauant and one serving noodle bowls. And if you desire, a couple of USA fast food chains are also represented. If a couple were traveling to Santiago, with one of the partners occupied with business, the traveling for fun partner would have no problems completely occupying themselves in this location. As with my other 4-Points location, this location also had an excellent restaurant. Not busy when i used it but the food consumed was prepared just when i ordered it. Beautify variety of offerings on their menu. I had just concluded 23 days of touring, 3 countries, with every hotel providing a buffet breakfast. This was the only hotel that served whole fried eggs on its buffet. Finally if you really wanted to spoil yourself, at breakfast, a table was covered with what appeared to be deserts. Fresh items with lots of berries in them. A super hotel experience
Overall Rating
"Great hotel in downtown Santiago"
01/11/15 Joel E Boise, Idaho
A friend and I stayed here at the end of a two-week backpacking trip in Patagonia and was like a piece of heaven to us. The rooms are a little small but very comfortable with clean, soft beds, a great bathroom and a wonderful view of the city. There is wi-fi you can pay for, a decent bar, helpful staff, and a roof-top sauna/pool/jacuzi. Add to this a location set right next to transportation areas, food, nightlife, shopping and more tourist-oriented attractions, and the hotel will get my business again.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews