All hotels in Santiago, Chile
1 room, 2 adults
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Santa Magdalena No 111, Santiago, Region Metropolitana, 751 0038, Chile, ‏‎855-239-9480
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4.1 / 5Excellent

Score breakdown (from 92 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.2
  • Comfort
    4.2
  • Condition
    4.0
  • Neighborhood
    4.5

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
ótima localização , camas confortáveis, não gostei muito do café da manhã,atendentes muito gentis Margareth
Genuine Hotels.com guest review
6 night family trip May 4, 2013
A Traveler
BR
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
bien
Genuine Hotels.com guest review
1 night trip Apr 3, 2013
A Traveler
CL
5.0 / 5Outstanding
"Excelente hotel, bem localizado."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Como sempre fui muito bem atendido.
Genuine Hotels.com guest review
1 night trip Feb 7, 2013
A Traveler
BR
3.0 / 5Good
"buen hotel, pésimo servicio"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Lamento muchísimo la mala atención ofrecida en este hotel. Desde mi llegada me tuvieron esperando para entregarme la habitación recién a las15 hs para luego darme las llaves de una en la que había huéspedes !!!. Nunca me avisaron que el desayuno tenía un costo extra (no está incluido en la tarifa y tampoco el wifi ) sino que además me lo cobraron casi 50u$!!! El colmo fue la cara del conserje porque consideró que la propina que dejé luego de ese gasto fue insuficiente. Nunca me brindaron información útil. Me ofrecieron un taxi al aeropuerto por 22000 pesos cuando me tomé uno por mi cuenta por 14000. En definitiva una ciudad hermosa a la que seguramente volveré, pero jamás a ese hotel.
Genuine Hotels.com guest review
2 night family trip Jan 25, 2013
A Traveler
AR
4.0 / 5Excellent
"Rolig hotell i Providencia"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Rummet var ganske stort og veldig tyst og trengte oppussing. Rummet var rent og inget finns å utsette på vaskedamenes effektivitet. De hadde en tourorganisatør i lobbyn, men hun tilbød veldig dyre turer. Vi valgte en annen operatør og fikk bedre tour med privatguide for samme pris, så det hadde vart fint hvis hotellet ikke låst seg ved bare en operatør. Internett på hotellet var URDÅRLIG! Man må betale ekstra for internet på rummet, men det fungerer jo ikke! Hastigheten er lav, dekkningen ubefintlig, man blir stadig utkoblet og det er umulig å bruke til noe fornuftig.Hvis man skal betale for internet burde det fungere! Restaurangen var litt gammeldags. Receptionen var trivelig og personalen altid velkomnande og hjelpsom. De snakket flere språk, bla svenska!
Genuine Hotels.com guest review
6 night trip with friends Jan 2, 2013
A Traveler
NO
5.0 / 5Outstanding
"MARAVILLOSO HOTEL"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
ESTANCIA PLACENTERA, MUY ELEGANTE EL HOTEL, INFRAESTRUCTURA MODERNA, GRAN DESAYUNO, PISCINA EN TERRAZA CON JACUZZI CON GRAN VISTA DE CIUDAD. MUY BUENA LA ATENCIÓN DEL PERSONAL. BUENA RELACIÓN PRECIO CALIDAD.
Genuine Hotels.com guest review
1 night romance trip Jan 5, 2013
ALEJANDRO
AR
4.0 / 5Excellent
"Nice, but pay for Wifi? It's 2013!"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The room was nice, big and had great air con. Very clean. The doors didnt really fit the frames though (probably a result from an earth quake) but it still seemed safe. Great breakfast. Overpriced tours. Friendly staff. You had to pay for internet access by the day. A practice that is seriously out of date, and once you paid, it rarely worked. This they need to resolve. Lovely pool on the roof.
Genuine Hotels.com guest review
6 night trip with friends Jan 2, 2013
Per
NO
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Bekvämt med trevlig personal, ingen superinredning men rent och fräscht. Bra frukost och ett väldigt bra läge. Lite tråkigt att man måste betala för wifi men det var tillgängligt på hela hotellet.
Genuine Hotels.com guest review
1 night family trip Dec 27, 2012
A Traveler
SE
4.0 / 5Excellent
"Valeu apena ...se não fosse pelo último dia !!!"
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Para a equipe do hotel sem cometários, todos muito anteciosos e pro ativos tanto para dicas como ajuda. Eles são notas 10. O tamanho do quarto é bom, mas não é bem distribuído. A limpeza fazem superficialmente, tem muito pó. Fica em uma região muito agradável e tranquila, mas não deixe a aparência enganar, fui furtada no último dia de viagem em um bar/restaurante Alberto em frente do hotel . Aaaah...quando fizer sua reserva peça quarto nos ultimos andares, caso contrario vai ter musica a noite toda.
Genuine Hotels.com guest review
8 night family trip Nov 16, 2012
A Traveler
BR
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    4.0
Les personnes a la reception n'etait pas tres agreable par contre comptez sur les portiers vous donner des supers astuces de sorties-balades etc!
Genuine Hotels.com guest review
3 night business trip Nov 10, 2012
Sexton
FR
4.0 / 5Excellent
"Excelente hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
Compatível com a qualidade dos demais hotéis da cadeia Four Points. Funcionários bem treinados e bastante amáveis. Quarto excelente (SPG-amplo, bom banheiro). Café da manhã bom. Único problema era a luz da mensagem de voz que todo os dias permanecia acesa e todos os dias tinha que pedir a operadora para apagá-la. A noite a luz incomodava. Isto precisa ser sanado.
Genuine Hotels.com guest review
7 night trip Oct 14, 2012
A Traveler
BR
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
地下鉄駅から歩いてすぐ、スーパーも近いです。スタッフは皆さん親切で気配りがよく、とても快適に過ごせました。おすすめです。
Genuine Hotels.com guest review
Business trip Oct 3, 2012
hannah
JP
5.0 / 5Outstanding
"Godt hotel til alle"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Blev modtaget venligt fik forklaret alt vedr. hotellet og værelset. dejligt stillet og fredeligt hotel. kan klart anbefales.
Genuine Expedia guest review
Other trip Oct 3, 2012
A Traveler
DK
3.0 / 5Good
"bueno , pero no lo suficiente"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
El hotel tiene un buen servicio, sin embargo en el ultimo dia me di cuenta que el taxista que trabajaba para el hotel me cobraba el doble de lo que generalmente se cobra con los taxis tambien Identificados de color negro con techo amarillo solo el llamado es a cotizar me cobraron 10000 de ida y 10000 de vuelta hasta movicenter aprox 10 ò 12 kilometros desde el hotel y 9000 hasta fantasilandia solo de ida al aeropuerto 24000 y cuando me fui en el otro taxi de color negro con amarillo me cobro 15000 por el mismo servicio
Genuine Hotels.com guest review
Other trip Aug 10, 2012
A Traveler
CL
4.0 / 5Excellent
"Ótima localização"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel bem localizado, próximo (5 minutos a pé) de um grande shopping, de uma estação de metrô e de duas casas de câmbio. Hotel novo, confortável, contudo inflexível para prestar determinados serviços e caro. Não possui Wi-fi free e duas horas custam 7 dólares. De modo geral é bom para a família.
Genuine Hotels.com guest review
Family trip Aug 2, 2012
Leonardo
BR
5.0 / 5Outstanding
"Piscina"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Achei quando aluguei que teria piscina aquecida mas nao tinha. A foto dava a impressao que tinha .....
Genuine Hotels.com guest review
Other trip Jul 18, 2012
Marcia
BR
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
3 night business trip Oct 8, 2013
A Traveler
US
1.0 / 5Poor
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
2 night trip May 22, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Jan 31, 2013
L Santiago
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
7 night romance trip Jan 28, 2015
A Traveler
GB
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
3 night business trip Nov 4, 2013
A Traveler
SG
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night business trip Jan 25, 2013
A Traveler
IE
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
4 night romance trip Mar 27, 2015
A Traveler
BR
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
3 night romance trip Dec 5, 2014
A Traveler
AR
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
3 night business trip Sep 6, 2014
Ronny
NO
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Aug 11, 2014
Andre
BR
5.0 / 5Outstanding
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
7 night trip Jul 1, 2014
A Traveler
BR
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
4 night romance trip May 17, 2014
A Traveler
BR
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Genuine Hotels.com guest review
1 night trip Apr 4, 2014
A Traveler
CL
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night business trip Mar 13, 2014
A Traveler
KR
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Jan 8, 2014
A Traveler
CL
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night business trip Aug 2, 2013
Exsecs Ingeniería
CL
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
Other trip May 10, 2013
Stefane
BR
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Mar 30, 2013
astrid
CO
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
3 night romance trip Mar 21, 2013
Ricardo
BR
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
3 night trip Sep 15, 2012
A Traveler
BR
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
5 night trip Feb 6, 2013
A Traveler
BR
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
3 night business trip Dec 14, 2012
A Traveler
BR
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
Family trip Sep 24, 2012
A Traveler
BR
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
Other trip Sep 17, 2012
daniel
AR
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
Other trip Sep 9, 2012
A Traveler
CL
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
Family trip Aug 28, 2012
Vicente
AR

TripAdvisor reviews for Four Points by Sheraton Santiago

Overall rating:Based on 442 traveler reviews

Most recent traveler reviews:

Overall Rating
"Comfortable stay. Good Value"
06/22/15 David W Darlington, United Kingdom
I stayed at the hotel for 4 nights. The room was very clean and comfortable and had everything you would expect. Check-in was quick and efficient. The hotel staff were very helpful with advice for travel and sightseeing over the weekend I was there. I did not have breakfast in the hotel as I booked a room only package, but did have a few drinks in the bar. The location was very convenient and for the business district and local embassy's. There are also some great restaurants very close Overall a very comfortable stay and I would certainly think about staying there again.
Overall Rating
"First trip to Chile"
06/11/15 Bill W Atlanta, Georgia, United States
This was my first trip to Chile and was sponsored by our Chilean business partner. They picked the hotel that was near to their office. The hotel is in a nice neighborhood with good shopping and restaurants nearby. The bed was one of the best I have ever encountered in a reasonably priced hotel. I arrived on a Sunday and most of the shops in the area were closed. This was a minor pain but a grocery store about 3 blocks away was open.
Overall Rating
"Nice place, nice service"
06/09/15 Maufisio Sao Paulo, SP
Very nice place, very nice location. Staff helpful. I arrived @2AM and my reservation was ready and the check in was done in less than 5 min. The room I stayed was standard, 7th floor. There is a sub station near, 5 min walking, Los Leones station. Also there is a very nice mall in a short walking distance, pretty safe area, some restaurants around. You can go to downtown in 20-30 min by subway. You can book taxi service and charge it in the room account, it is a little more expensive but you don't need to stop any car on the street, thumbs up.
Overall Rating
"Great location, decent breakfast, very kind staff"
06/06/15 Edu P Apex, North Carolina
I stayed at this hotel this week and had a great experience. Location: The hotel is very well location, near a metro station (Los Leones) and a walking distance to a huge mall (Costanera, http://en.wikipedia.org/wiki/Costanera_Center). Room: The room was a decent size. The hotel itself is relatively small. Breakfast: The breakfast was included in my rate, and it was decent, nothing extraordinary Staff: The staff was always very kind and welcoming. Overall, great experience
Overall Rating
"New rooms are great"
06/04/15 Gustavo E
I've stayed at four points Santiago more than 5 or 6 times for business purposes. As an SPG platinum usually get upgrades but lately I've noticed that suites aren't renovated while standard rooms are. They are great. Newly renovated. Great beds nice carpets. They usually welcome you with a "coronita" small corona beer and front desk staff are very helpfull Normal rates are a little expensive when you compare what wholesalers pay and that's probably why you are more leisure passenger (lots of Brazilians) instead of corporate passengers Good option for Starwood lovers! Could be better in pricing though
Overall Rating
"Should be top 5"
05/28/15 mjj3609 San Salvador, El Salvador
I don't know why this hotel is ranked so low. First and MOST IMPORTANT you are meters away from Estación Los Leones, a Metro station. This alone makes the place PERFECT. You are walking distance from Costanera and also walking distance from many streets packed with restaurants and bars. The place has just been remodeled and the service is AMAZING. There are two things they need to work on.... breakfast and wifi... Breakfast just ignore it, walk to a hole in the wall place next door, WAY BETTER and not expensive. This hotel should simply close it's breakfast option, it really lowers the hotel's experience as a whole. Also if you get a room at the END of a hallway, you won't have wifi... They'll try to put a router in the room... but... you still won't have wifi. I love the place, have been staying here for 5 years and wouldn't stay anywhere else.
Overall Rating
"Great location!"
04/26/15 flygirl2002 Pittsburgh, Pennsylvania
This hotel is perfectly located. It is an easy walk to the mall, parks, metro, and many restaurants. The staff here is wonderful - so friendly and ready to help with anything. Overall I am very happy with my stay.
Overall Rating
"Good Location,Good Staff,Good Stay"
04/21/15 Sm00thtravel Port Huron, Michigan
The location of this hotel is excellent for using the public transport to get around.We used the subway to get to attractions as well as to the bus station and airport. There are also eateries literally across the street and it is a short walk to the mall where the Hard Rock Cafe is (got the t-shirt). We are Sheraton gold status and received a free welcome drink and free internet. A room upgrade was not available ( large student group there) so the manager gave us a breakfast instead. There are coffee makers in the room.There were also ear plugs (not needed) on the nightstand. We did not notice excessive noise although there is construction near the hotel but we are early risers. All in all, we were very happy with our stay and I would recommend this hotel.
Overall Rating
"perfect location & very good value for comfort and service"
04/16/15 TravelChickAK Hong Kong Region, China
Sheraton Four Points in Providencia area , Santiago, was a pleasant surprise. Very unassuming, we checked into comfortable rooms, made better with little touches for Starwood Preferred members (extra bottle of water, better hairdryer, nicer room etc). This hotel is steps away from many restaurants across the street, and is 10 minutes walk to their largest shopping center. Breakfast could be better but it's not a bad spread considering the fair price that this hotel charges per night. Definitely recommended if all you need is a clean and nice room after exploring the cities of Santiago.
Overall Rating
"good location, decent sized rooms, good housekeeping"
03/27/15 RCX993 Hong Kong, China
stayed 3 nites, first time in Santiago. good location - many restaurants and shops nearby. not difficult to get taxi. helpful staff. One concierge member deserves special mention - Omar. v helpful young man who assisted with restaurant recommendations and bookings. will stay here again
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews