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  • Hotel Rooms
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  • The Fairmont Royal York
  • All hotels in Toronto, Ontario, Canada

The Fairmont Royal York - Toronto

43.64554, -79.38213
4 stars
100 Front St West, Toronto, ON, M5J1E3 Canada ‎866-299-2910‎
Lowest price C$146
available on 02/06/2012
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4.2 450 5
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1 room,  2 adults 
Adults Children
Room 1:
4.2
(450 reviews)
83% Recommend
(Neighborhood average 4.0)
“

How long will this take the only thing inconvience was that you cannot get to the parking garage hope that this do not take long

”

by Elise J  from Markham on 01/30/2012

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    • Hotel description
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    Image of The Fairmont Royal York, Toronto

    Overview of The Fairmont Royal York - Toronto

    Location.
    The Fairmont Royal York's classic architectural lines stand out among the impressive buildings that rise along the Toronto skyline. This grand railroad-era hotel is located across from Union Station and two blocks from the Metro Toronto Convention Center and the Air Canada Centre. The PATH underground shopping complex is located directly beneath the hotel.

    Hotel Features.
    Guests of The Fairmont Royal York are at no loss for exquisitely varied dining options, including EPIC, where classic European cuisine meets North American culinary innovation. Benihana Japanese Steakhouse prepares meals on hibachi-style grills tableside, whereas Piper's Bar and Eatz provides informal dining and a vast range of beer choices. Private-club atmosphere is achieved at the Library Bar where rich fabrics, wood paneling and book-lined walls complete the bar's literary ambience. Delis, bakeries, a locally popular bar and snack shops complete this hotel's roster of eateries. Corporate guests may take advantage of the staffed business center that has three computer workstations equipped with high-speed Internet access. The hotel also offers wireless Internet access in many public spaces, including flexible meeting spaces. An on-site health club has a 15-meter indoor pool, saunas, steam rooms, and fitness center. Concierge services are provided, and PATH, Toronto's network of shops and services, is located on the Avenue level beneath the lobby.

    Guestrooms.
    This Canadian hotel offers 1,365 modern guestrooms in a historic 28-story building. Rooms feature premium bedding plus antique-style furnishings and rich fabrics. All rooms provide lounge chairs, desks, and LCD TVs with digital service. Dial-up Internet access is provided, and wireless and wired access are available (surcharge). Minibars hold complimentary milk and cream for coffee. The hotel also supplies glassware and ice buckets. Marble bathrooms include bathrobes, phones, and double shower curtains. Fax machines, microwave ovens and VCRs are available on request. All guestrooms are non-smoking.

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    The Fairmont Royal York
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    Landmarks near The Fairmont Royal York

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    Guest Rooms

    Change search
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    1 room,  2 adults 
    Adults Children
    Room 1:

    Deluxe Room

    ‎866-299-2910‎

    See room information

    Room description

    1 king, 1 queen, or 2 double beds with pillowtop mattresses and triple sheeting. City views, some limited. Located below Floor 12. Approximately 46.5 m2 (500 sq ft). One large, open room with sitting area and sofa bed. Wired and wireless Internet access (surcharge). Coffee/tea maker and minibar with complimentary milk and cream for coffee or tea. Bathrobes and Miller Harris toiletries. LCD TV with digital service, pay movies, and video games (surcharge). Multi-line phone and voice mail. Complimentary newspaper. Electronic check-out. Non-smoking.

    Accessibility features

    • Accessible bathroom
    • Accessible path of travel
    • Handicapped parking
    • In-room accessibility

    These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Room Details

    • Air conditioning
    • Bathrobes
    • Bathroom phone
    • Blackout drapes/curtains
    • Cable/satellite television channels
    • City view
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Complimentary toiletries
    • Cribs (infant beds) available
    • Daily housekeeping (daily)
    • Designer toiletries
    • Desk
    • Dial-up Internet access (complimentary)
    • Digital television service
    • Direct-dial phone
    • Electronic/magnetic keys
    • Electronic check-out
    • Hair dryer
    • High-speed Internet access
    • Hypo-allergenic bedding available
    • In-room massage available
    • In-room safe
    • Internet access (surcharge)
    • Iron/ironing board
    • LCD television
    • Makeup/shaving mirror
    • Microwave (on request)
    • Minibar
    • Multi-line phone
    • Non-smoking only
    • OnCommand Video
    • Pay movies
    • Pillowtop mattress
    • Premium bedding
    • Private bathroom
    • Refrigerator (on request)
    • Rollaway beds available
    • Shower/tub combination
    • Television Internet access (surcharge)
    • Turndown service (on request)
    • Video-game console
    • Voice mail
    • Wake-up calls
    • Window opens
    • Wired high-speed Internet access (surcharge)
    • Wireless high-speed Internet access (surcharge)

    Fairmont

    ‎866-299-2910‎

    See room information

    Room description

    1 king bed with pillowtop mattress and triple sheeting. City views, some limited. Located throughout the hotel. Approximately 23 square meters (250 square feet). Wired and wireless Internet access (surcharge). Coffee/tea maker and minibar with complimentary milk and cream for coffee or tea. Bathrobes and Miller Harris toiletries. LCD TV with digital service, pay movies, and video games (surcharge). Multi-line phone and voice mail. Complimentary newspaper. Electronic check-out. Non-smoking.

    Accessibility features

    • Accessible bathroom
    • Accessible path of travel
    • Handicapped parking
    • In-room accessibility

    These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Room Details

    • Air conditioning
    • Bathrobes
    • Bathroom phone
    • Blackout drapes/curtains
    • Cable/satellite television channels
    • City view
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Complimentary toiletries
    • Cribs (infant beds) available
    • Daily housekeeping (daily)
    • Designer toiletries
    • Desk
    • Dial-up Internet access (complimentary)
    • Digital television service
    • Direct-dial phone
    • Electronic/magnetic keys
    • Electronic check-out
    • Hair dryer
    • High-speed Internet access
    • Hypo-allergenic bedding available
    • In-room massage available
    • In-room safe
    • Internet access (surcharge)
    • Iron/ironing board
    • LCD television
    • Makeup/shaving mirror
    • Microwave (on request)
    • Minibar
    • Multi-line phone
    • Non-smoking only
    • OnCommand Video
    • Pay movies
    • Pillowtop mattress
    • Premium bedding
    • Private bathroom
    • Refrigerator (on request)
    • Rollaway beds available
    • Shower/tub combination
    • Television Internet access (surcharge)
    • Turndown service (on request)
    • Video-game console
    • Voice mail
    • Wake-up calls
    • Window opens
    • Wired high-speed Internet access (surcharge)
    • Wireless high-speed Internet access (surcharge)

    Fairmont Gold Room

    ‎866-299-2910‎

    See room information

    Room description

    1 king, 1 queen, or 2 double beds with pillowtop mattresses, triple sheeting, and down bedding. City view. On floor 12. Approximately 23 square meters (250 square feet). Access to an exclusive lounge with a dedicated concierge, a complimentary Continental breakfast, and afternoon canapés. Valet trouser pressing, nightly shoeshine, and nightly turndown service. Coffee/tea maker and minibar with complimentary milk and cream for coffee or tea. Bathrobes and Miller Harris toiletries. Wired and wireless Internet access (surcharge). LCD TV with digital service, pay movies, and video games (surcharge). CD player/clock radio. Multi-line, cordless phone and voice mail. Complimentary local and toll-free calls. Complimentary newspaper. Electronic check-out. Non-smoking.

    Accessibility features

    • Accessible bathroom
    • Accessible path of travel
    • Handicapped parking
    • In-room accessibility

    These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Room Details

    • Air conditioning
    • Bathrobes
    • Bathroom phone
    • Blackout drapes/curtains
    • Cable/satellite television channels
    • City view
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Complimentary toiletries
    • Cribs (infant beds) available
    • Daily housekeeping (daily)
    • Designer toiletries
    • Desk
    • Dial-up Internet access (complimentary)
    • Digital television service
    • Direct-dial phone
    • Electronic/magnetic keys
    • Electronic check-out
    • Hair dryer
    • High-speed Internet access
    • Hypo-allergenic bedding available
    • In-room massage available
    • In-room safe
    • Internet access (surcharge)
    • Iron/ironing board
    • LCD television
    • Makeup/shaving mirror
    • Microwave (on request)
    • Minibar
    • Multi-line phone
    • Non-smoking only
    • OnCommand Video
    • Pay movies
    • Pillowtop mattress
    • Premium bedding
    • Private bathroom
    • Refrigerator (on request)
    • Rollaway beds available
    • Shower/tub combination
    • Television Internet access (surcharge)
    • Turndown service (on request)
    • Video-game console
    • Voice mail
    • Wake-up calls
    • Window opens
    • Wired high-speed Internet access (surcharge)
    • Wireless high-speed Internet access (surcharge)

    Fairmont King

    ‎866-299-2910‎

    See room information

    Room description

    1 king bed. Pillowtop mattress. Premium bedding. City view. Desk. 32-inch television. Wireless high-speed Internet access (surcharge). Wired high-speed Internet access (surcharge). Television Internet access (surcharge). Dial-up Internet access (complimentary). LCD television. Digital television service. Cable/satellite television channels. Pay movies. Video-game console. Direct-dial phone. Multi-line phone. Voice mail. Clock radio. Minibar. Coffee/tea maker. Private bathroom. Shower/tub combination. Makeup/shaving mirror. Bathroom phone. Designer toiletries. Bathrobes. Hair dryer. Complimentary toiletries. Iron/ironing board. Air conditioning. Non-smoking only.

    Accessibility features

    • Accessible bathroom
    • Accessible path of travel
    • Handicapped parking
    • In-room accessibility

    These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Room Details

    • Air conditioning
    • Bathrobes
    • Bathroom phone
    • Blackout drapes/curtains
    • Cable/satellite television channels
    • City view
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Complimentary toiletries
    • Cribs (infant beds) available
    • Daily housekeeping (daily)
    • Designer toiletries
    • Desk
    • Dial-up Internet access (complimentary)
    • Digital television service
    • Direct-dial phone
    • Electronic/magnetic keys
    • Electronic check-out
    • Hair dryer
    • High-speed Internet access
    • Hypo-allergenic bedding available
    • In-room massage available
    • In-room safe
    • Internet access (surcharge)
    • Iron/ironing board
    • LCD television
    • Makeup/shaving mirror
    • Microwave (on request)
    • Minibar
    • Multi-line phone
    • Non-smoking only
    • OnCommand Video
    • Pay movies
    • Pillowtop mattress
    • Premium bedding
    • Private bathroom
    • Refrigerator (on request)
    • Rollaway beds available
    • Shower/tub combination
    • Television Internet access (surcharge)
    • Turndown service (on request)
    • Video-game console
    • Voice mail
    • Wake-up calls
    • Window opens
    • Wired high-speed Internet access (surcharge)
    • Wireless high-speed Internet access (surcharge)

    Group Rate

    ‎866-299-2910‎

    See room information

    Room description

    • 2 double
    • 1 single
    Pillowtop mattress with premium bedding. Windows open to view of the city. Desk. 32-inch LCD television with digital channels, OnCommand video, and video-game console. Wired and wireless Internet access (surcharge). Fax machine and in-room safe. Minibar. Ensuite bathroom with shower/tub combination. Bath amenities include phone, hair dryer, and designer toiletries. Bathrobes. Air conditioning.

    Accessibility features

    • Accessible bathroom
    • Accessible path of travel
    • Handicapped parking
    • In-room accessibility

    These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Room Details

    • Air conditioning
    • Bathrobes
    • Bathroom phone
    • Blackout drapes/curtains
    • Cable/satellite television channels
    • City view
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Complimentary toiletries
    • Cribs (infant beds) available
    • Daily housekeeping (daily)
    • Designer toiletries
    • Desk
    • Dial-up Internet access (complimentary)
    • Digital television service
    • Direct-dial phone
    • Electronic/magnetic keys
    • Electronic check-out
    • Hair dryer
    • High-speed Internet access
    • Hypo-allergenic bedding available
    • In-room massage available
    • In-room safe
    • Internet access (surcharge)
    • Iron/ironing board
    • LCD television
    • Makeup/shaving mirror
    • Microwave (on request)
    • Minibar
    • Multi-line phone
    • Non-smoking only
    • OnCommand Video
    • Pay movies
    • Pillowtop mattress
    • Premium bedding
    • Private bathroom
    • Refrigerator (on request)
    • Rollaway beds available
    • Shower/tub combination
    • Television Internet access (surcharge)
    • Turndown service (on request)
    • Video-game console
    • Voice mail
    • Wake-up calls
    • Window opens
    • Wired high-speed Internet access (surcharge)
    • Wireless high-speed Internet access (surcharge)

    Know before you go

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Check-in time starts at: 3 PM
    • Check-out time is: noon
    • Pet fee charged at hotel/condo
    • Pets accepted

    • There are no room charges for children 17 years old and younger who occupy the same room as their parents or guardians, using existing bedding.
    • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

    Amenities

    • General
    • Ballroom(s)
    • Bar/lounge
    • Coffee shop or café
    • Elevator/lift
    • Gift shops or newsstand
    • Number of floors - 19
    • Restaurant(s) in hotel
    • Shopping on site
    • Swimming pool - children's
    • Swimming pool - indoor
    • See more facilities
      • Air-conditioned public areas
      • Luggage storage
      • One meeting/conference room
      • Parking limited (surcharge)
      • Total number of rooms - 1,365
      • Valet parking (surcharge)
      • Year Built - 1929
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Cribs (infant beds) available
    • Desk
    • Electronic/magnetic keys
    • Electronic check-out
    • In-room safe
    • Iron/ironing board
    • Non-smoking only
    • Rollaway beds available
    • See more room details
      • Air conditioning
      • Bathrobes
      • Bathroom phone
      • Cable/satellite television channels
      • City view
      • Climate control
      • Coffee/tea maker
      • Complimentary newspaper
      • Complimentary toiletries
      • Daily housekeeping (daily)
      • Designer toiletries
      • Dial-up Internet access (complimentary)
      • Digital television service
      • Direct-dial phone
      • Hair dryer
      • High-speed Internet access
      • Hypo-allergenic bedding available
      • In-room massage available
      • Internet access (surcharge)
      • LCD television
      • Makeup/shaving mirror
      • Microwave (on request)
      • Minibar
      • Multi-line phone
      • OnCommand Video
      • Pay movies
      • Pillowtop mattress
      • Premium bedding
      • Private bathroom
      • Refrigerator (on request)
      • Shower/tub combination
      • Television Internet access (surcharge)
      • Turndown service (on request)
      • Video-game console
      • Voice mail
      • Wake-up calls
      • Window opens
      • Wired high-speed Internet access (surcharge)
      • Wireless high-speed Internet access (surcharge)
    • Services
    • Safe-deposit box at front desk
    • Sauna
    • Security guard
    • Shoe shine
    • Spa services on site
    • Spa tub
    • Steam room
    • Tour assistance
    • Use of nearby fitness center (complimentary)
    • Wedding services
    • View more services
      • Airport transportation
      • ATM/banking
      • Babysitting or child care
      • Beauty services
      • Breakfast available (surcharge)
      • Concierge desk
      • Currency exchange
      • Doorman/doorwoman
      • Express check-in
      • Express check-out
      • Hair salon
      • Health club
      • Internet access in public areas - high speed
      • Internet access in public areas - surcharge
      • Internet access - wireless
      • Laundry facilities
      • Limo or Town Car service available
      • Massage - spa treatment room(s)
      • Multilingual staff
      • Parking garage
      • Porter/bellhop
      • Room service
      • Valet parking 40
    • Business & Event
    • Banquet facilities
    • Business center
    • Business services
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • On-site car rental
    • Room service (24 hours)
    • View more business & events
      • 24-hour front desk
      • Audio-visual equipment
    • Accessibility Features**
    • Accessible bathroom
    • Accessible path of travel
    • Handicapped parking
    • In-room accessibility

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Renovation information

    The following facilities will be closed from 12 January 2012 to 25 January 2012:

    • Fitness facilities
    • Swimming pool
    • Sauna
    • Spa tub

    This information supersedes all other information in this property's description that relates to these amenities.

    Awards

    A Green / Sustainable Property - Third Party Certified
    This property participates in ECO Certification, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.

    Dining

    EPIC - Contemporary fine-dining restaurant, serving classic European ingredients prepared with North American culinary innovations, in a dining room with velvet banquettes and Murano glass chandeliers. Known for its lobster dishes, EPIC also serves such items as Saskatoon berry-stuffed corn-fed chicken with buttered fresh parpadelle pasta, and jumbo prawn with sweet corn-Edamame bean salsa. Fine wine list. Daily traditional high tea with tea “sommelier.” Lavish Sunday brunch buffet including hand-rolled sushi, fresh seafood, and assorted rich desserts. Reservations recommended for tea, dinner, and Sunday brunch. Breakfast, lunch, afternoon tea, dinner, and Sunday brunch.

    Benihana Japanese Steakhouse - Meals prepared on hibachi-style grills at guests' tables. Ahi tuna, filet mignon, teriyaki steak, teriyaki chicken, and other seafood, meats, and vegetables. Sushi and sashimi. Nightly dinner.

    Piper's Gastropub - Informal dining. Bar menu, appetizers, and desserts. Full bar, including a wide range of beers. Open Monday–Saturday, early afternoon to late evening; closed Sunday.

    Library Bar - Intimate club-like bar with rich fabrics, wood paneling, and book-lined walls. Bar menu, appetizers, and desserts. Famous for its martinis, the bar also serves creative cocktails. Open Monday–Friday, early afternoon to late evening; Saturday, early evening to late evening; closed Sunday.


    York's Deli and Bakery - Snacks, house-made soups, sandwiches, and hot-meal specials. Open from early morning to early afternoon.

    Room service is available 24 hours.

    Recreation

    The Fairmont Royal York includes a well-equipped health club, staffed from early morning to late evening, and accessible 24 hours by key card. Fitness equipment–many with personal built-in LCD TVs–include treadmills, elliptical trainers, a stair machine, a stationary bike, a strength-training machine, free weights, and stability balls.

    The health club also includes an indoor lap pool, spa tub, and children's pool. Also provided are separate women's and men's locker rooms with saunas and steam rooms. Guests have access to the racquet and aerobic facilities at the Wellington Club (surcharge), located a half-block from the hotel.

    Winter brings ice skating at Nathan Phillips Square at City Hall, 0.75 km (0.5 mi) from the hotel. Skate rentals are available at the rink. Lake Ontario, also 0.75 km (0.5 mi) from the hotel, offers seasonal recreational activities including cycling paths, fishing, and sailing.

    The recreational activities listed below are available either on site or near the hotel; fees may apply.


    • Aerobics nearby
    • Boating nearby
    • Hiking/biking trails nearby
    • Ice skating nearby
    • Pilates classes/instruction nearby
    • Running track/path nearby
    • Sailing nearby
    • Swimming on site
    • Yoga classes/instruction nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Valet parking fee: CAD 42 per day (in/out privileges)
    • Deposit: CAD 100.00 per night
    • Fee for in-room wireless Internet: CAD 16 per 24-hour period (rates may vary)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Toronto, Ontario, Canada
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    43.64554, -79.38213
    Hotel coordinates:

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    A short guide to Downtown Toronto

    Toronto’s culturally diverse downtown includes the CN Tower, the Royal Ontario Museum, and the Art Gallery of Ontario. Air Canada Centre is home to the Toronto Maple Leafs, and Rogers Centre features the Blue Jays. Toronto’s underground city is a great way to get around the downtown core when the temperature drops. Known as the PATH, it is also the world’s largest subterranean shopping center.

    see all hotels in Toronto

    Nearby Activities & Points of Interest

    Less than 1 kilometer

    • Union Station - 100 meters
    • Downtown Toronto - 300 meters
    • Roy Thomson Hall - 300 meters
    • Air Canada Centre - 400 meters
    • Financial District (Toronto) - 400 meters
    • Metro Toronto Convention Center - 400 meters
    • Hockey Hall of Fame - 400 meters
    • Royal Alexandra Theatre - 500 meters
    • Sony Centre for the Performing Arts - 500 meters
    • CN Tower - 600 meters

    1.0 - 2.0 km

    • Toronto-City Center Airport (YTZ) - 1.9 kilometers

    5.0+ km

    • Toronto Pearson Intl. Airport (YYZ) - 19 kilometers
    • Toronto-Buttonville Municipal Airport (YKZ) - 25 kilometers
    • Oshawa Municipal Airport (YOO) - 50 kilometers
    • St. Catharines Niagara District Airport (YCM) - 54 kilometers
    • Hamilton John C. Munro Hamilton Intl. Airport (YHM) - 69 kilometers
    • Niagara Falls Intl. Airport (IAG) - 70 kilometers
    All hotels in Toronto, Ontario, Canada
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    Reviews

    Filter reviews

    • Overall (450) 4.2
    • Business (86) 4.2
    • Romance (76) 4.2
    • Family (72) 4.2
    • With Friends (63) 4.2
    • All Others (153) 4.2
    4.2 out of 5average overall

    Reviews: Overall

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    The Fairmont Royal York - Toronto
    Jan 30, 2012
    All Others
    "Road work & Construction"
    Reviewed by EliseJ of Markham
    How long will this take the only thing inconvience was that you cannot get to the parking garage hope that this do not take long
    5.05
    The Fairmont Royal York - Toronto
    Jan 27, 2012
    All Others
    "Tops"
    Reviewed by RichardB of Sudbury, ON
    This hotel is all about class and location. I wont stay anywhere else.
    5.05
    The Fairmont Royal York - Toronto
    Jan 25, 2012
    Romance
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    5.05
    The Fairmont Royal York - Toronto
    Jan 25, 2012
    Romance
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    5.05
    The Fairmont Royal York - Toronto
    Jan 25, 2012
    All Others
    "great hotel , dissapointing rooms"
    Reviewed by a Hotels.com guest
    hotel and services were great but the room was extremely out of date and small. have stayed at several hotels in the area with much nicer and larger rooms for far less. Wont be going back again
    3.05
    The Fairmont Royal York - Toronto
    Jan 23, 2012
    Family
    "Cramped rooms without any sound barriers"
    Reviewed by a Hotels.com guest
    The rooms are tiny. The neighbours were up all night yelling and swearing and their noise kept us up all night. Then in the morning the neighbours on the other side of us were making noises we could hear EVERYTHING! Have stayed there before, and knew rooms were small, but the noise was unbearable. Bad nights sleep and not feeling rested the next day […] makes it difficult to enjoy the weekend away. Read more

    We are so sorry for the noise disturbance. While the majority of our guests are quiet and considerate, our security team is always ready to assist with any noise issues our guests report. There is a button on our phones that will allow you to connect to this team quickly and easily.

    1 response by The Fairmont Royal York
    2.05
    The Fairmont Royal York - Toronto
    Jan 23, 2012
    Romance
    "Fairmont Royal York Toronto -"
    Reviewed by a Hotels.com guest
    The location is a bit removed from most attractions, but it is fairly central, and the posh atmosphere is enjoyable. In terms of proximity, it is a quick cab ride or drive to most places you may wish to visit (it is near the public transit system as well.) The hotel is quite comfortable, though the rooms are not particularly large. My only real complaint […] is that it was difficult to find parking on my own. I would have had the valet do it but the lineup was enormous and they weren't moving particularly quickly. Read more
    5.05
    The Fairmont Royal York - Toronto
    Jan 23, 2012
    With Friends
    "Very Accomodating"
    Reviewed by SergeL of Ontario
    Great hotel, treated with class, and the best pizza hut I've ever had. Upon checkout, Valet parking was 20 minutes late, but they were busy. Not the best 4 star hotel but close thanks to its great service.
    4.05
    The Fairmont Royal York - Toronto
    Jan 23, 2012
    Family
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    5.05
    The Fairmont Royal York - Toronto
    Jan 23, 2012
    All Others
    "Showing its Age"
    Reviewed by a Hotels.com guest
    Great Location - some stand out service but it is starting to show its age and I am starting to prefer modern and sleek to old and grand. The location is outstanding and the hotel has a special place in my heart so I will return but would always recommend with that caveat
    4.05
    The Fairmont Royal York - Toronto
    Jan 23, 2012
    Romance
    "Time for an upgrade"
    Reviewed by a Hotels.com guest
    For a hotel that has a perception as being prestigious, the quality of the room didn't leave me with that impression
    3.05
    The Fairmont Royal York - Toronto
    Jan 21, 2012
    All Others
    "Fairmont Royal York Toronto"
    Reviewed by a Hotels.com guest
    We had an overnight stay. The room was quiet, comfortable bed, nicely updated. Check-in was quick and simple. Valet service took less than 5 minutes. The Fairmont met our expectations. We would stay there on our next trip.
    5.05
    The Fairmont Royal York - Toronto
    Jan 21, 2012
    Family
    "The Fairmont Royal York"
    Reviewed by a Hotels.com guest
    Guess we expected more from the grand old dame. Weren't thrilled with our stay. It was OK, not great. Breakfast buffet was great.
    3.05
    The Fairmont Royal York - Toronto
    Jan 18, 2012
    All Others
    Reviewed by a Hotels.com guest
    We were not aware that the hotel was under rennovations, the pool and hot tub were unavailable for use although they offered use of a pool and hot tub at near by locatins not as cnvenient as on site. Room was clear however hair dryer and tv wre broken. Staff was very courteous and repaired tv right away and replaced hair dryer. Hotel valet parking was […] expensive guess that is the cost of things in Toronto. Hotel has great access to Air Canada Centre and underground to Eaton Centre and other shopping. Read more

    To maximize the value of the health club and fitness centre experience, we close this area for a few weeks each year to conduct preventative maintenance, deep cleaning and an overall “refresh”. We are so sorry for the inconvenience this caused. The pool is now open with no planned closures in the immediate future. Up to date information is always available on our website (for pool hours please visit our guest services/spa-health club page). We also apologize for the problems with your room’s tv and hairdryer and are glad that our staff quickly addressed this.

    1 response by The Fairmont Royal York
    4.05
    The Fairmont Royal York - Toronto
    Jan 15, 2012
    Business
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    5.05
    The Fairmont Royal York - Toronto
    Jan 12, 2012
    All Others
    "Leafs take Red Wings"
    Reviewed by a Hotels.com guest
    Stayed at the Royal York mainly because of it's proximity to the ACC. We were in town to catch the game. the hotel is somewhat dated in areas but it was good value for the money. Parking location and getting to and from the lot leaves a bit to be desired.
    3.05
    The Fairmont Royal York - Toronto
    Jan 10, 2012
    With Friends
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    5.05
    The Fairmont Royal York - Toronto
    Jan 6, 2012
    Family
    "Royal York Toronto"
    Reviewed by MarlV of Ontario
    Located in a great part of down-town Toronto...an endless list of entertainment possibilities. The hotel was beautiful, but the room was very small! My son-15 y/o-and I were very disappointed that the fitness facility was off limits to him!!! We won't be back.

    Unfortunately only guests aged 16+ are able to utilize our fitness room and we apologize for your feeling of disappointment with this policy. We value our young guests and this is strictly a precautionary measure. Patrons of all ages are welcome to use our pool, however guests under the age of 12 must be accompanied by an adult at all times. Additional information is available via our website under Guest Services, Spa/Health Club.

    1 response by The Fairmont Royal York
    4.05
    The Fairmont Royal York - Toronto
    Jan 4, 2012
    All Others
    "New Years Lowers Class"
    Reviewed by AshleyC of Montreal
    Love the hotel, always have. But room that I was given was less of a joy to the previous ones. Bathroom being the size it was was a dissapointment. A staff lounged on a side table which I passed a comment to her that it wasn't a chair. I maybe should have kept my mouth shut but after she stood up and I passed. I turned around to her sitting back on […] it. I felt the class of the hotel I was thrown out the window at that moment. I know New Years is a busy season and staff is overworked but standards still need to be met. The Fairmount Royal York should achieve them all the time. Unfortunately not this time. Read more

    Thank you for alerting us to our colleague’s unprofessional behavior. We agree that our service standards must be upheld at all times and have discussed your review throughout the hotel to ensure that our team utilizes designated employee areas when in need of a quick break.

    1 response by The Fairmont Royal York
    4.05
    The Fairmont Royal York - Toronto
    Jan 4, 2012
    With Friends
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    4.05
    The Fairmont Royal York - Toronto
    Jan 4, 2012
    All Others
    "Nice hotel, no water pressure"
    Reviewed by a Hotels.com guest
    Absolutely horrible showering experience in the room. No water pressure at all. I should have showered in the health club facilities. Besides that, decent hotel with a nice health club.
    4.05
    The Fairmont Royal York - Toronto
    Jan 3, 2012
    Romance
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    5.05
    The Fairmont Royal York - Toronto
    Jan 3, 2012
    Family
    "Could have been better"
    Reviewed by ManolisK of Montreal
    I find that the cleanness of our room was not taken care of promptly enough
    3.05
    The Fairmont Royal York - Toronto
    Jan 3, 2012
    All Others
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    5.05
    The Fairmont Royal York - Toronto
    Jan 2, 2012
    All Others
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    5.05
    The Fairmont Royal York - Toronto
    Jan 2, 2012
    Romance
    Reviewed by a Hotels.com guest
    This was my first time staying at the Royal York. The hotel itself was very nice, clean and good value. My only critisizm would be the Hotel employee coming to check the mini bar after I was already checked in and in the room.
    4.05
    The Fairmont Royal York - Toronto
    Jan 2, 2012
    All Others
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    4.05
    The Fairmont Royal York - Toronto
    Jan 1, 2012
    Romance
    "good location"
    Reviewed by a Hotels.com guest
    Fairmont Royal York in TO has a great location next to Union Station but the rooms are just adequate. Not much space or luxury to speak of.
    3.05
    The Fairmont Royal York - Toronto
    Dec 30, 2011
    All Others
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    4.05
    The Fairmont Royal York - Toronto
    Dec 27, 2011
    All Others
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    4.05
    The Fairmont Royal York - Toronto
    Dec 26, 2011
    With Friends
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    5.05
    The Fairmont Royal York - Toronto
    Dec 23, 2011
    All Others
    "Great experience"
    Reviewed by a Hotels.com guest
    The customer service was outstanding.Felt very much at home.
    5.05
    The Fairmont Royal York - Toronto
    Dec 23, 2011
    Business
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    5.05
    The Fairmont Royal York - Toronto
    Dec 20, 2011
    All Others
    "comfort and style"
    Reviewed by a Hotels.com guest
    an excellent location across from the train/go station. walking distance to many fine restaurants and bars in the area. staff were friendly and helpful.
    5.05
    The Fairmont Royal York - Toronto
    Dec 19, 2011
    All Others
    "Nightmare Before Christmas"
    Reviewed by a Hotels.com guest
    Booked a Deluxe Room and nothing could be further from reality. Handles hanging off the door, torn wallpaper repaired with tape, a 12 inch deep closet, dripping shower, and a tv that did not work. The response to a complaint to the front desk- have a free breakfast! They did not care and a subsequent apology and offer of a free night at such an arrogant […] hotel did not help. I suspect the reality was that the hotel was full because of Christmas parties and my wife and I were in an overflow room awaiting renovation. They hoped we would not complain and if we did, that we would accept their insincere offer of a free meal and go away. As I said in my complaint to the hotel directly, I have had better stays at motels during hockey tournaments with my son and for a lot less money. Read more

    We were very sorry to learn of this reviewer’s experience. This guestroom was in no way indicative of our normal standard of quality and an alternative guestroom should have been offered. We are thankful that this reviewer voiced concern while in-house and followed up with us directly, enabling us to address the condition of this guestroom as well as our shortfall in service. We regret that our gestures of apology were not meaningful.

    1 response by The Fairmont Royal York
    1.05
    The Fairmont Royal York - Toronto
    Dec 18, 2011
    All Others
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    5.05
    The Fairmont Royal York - Toronto
    Dec 13, 2011
    All Others
    "Very satisfied"
    Reviewed by a Hotels.com guest
    Customer service to everything was very good. I have no complaints about the hotel whatsoever and would stay again. Highly recommended
    4.05
    The Fairmont Royal York - Toronto
    Dec 13, 2011
    Romance
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    4.05
    The Fairmont Royal York - Toronto
    Dec 13, 2011
    With Friends
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    4.05
    The Fairmont Royal York - Toronto
    Dec 12, 2011
    All Others
    "Location, Location, Location...."
    Reviewed by a Hotels.com guest
    Contrary to popular belife the Royal York Hotel is far from old world charm. The rooms are severley dated and the plumbing tells tales from the 1920's. This hotel only has appeal because it is a hub of activity, right across from the busy bustling union station and acess to Toronto's underground city called "path" the Royal York has an advantage of […] getting guests in. They really need to start competing with some of the more updated "nicer" hotels in the area. I was pretty grossed out by the bathroom, however I only had to contend with one night I put my differences aside. Other than thoes few complaints there is nothing much else "good" or "bad" to say. Next time I will think more about my surroundings and less of the convinience when choosing a downtown hotel. Read more
    3.05
    The Fairmont Royal York - Toronto
    Dec 11, 2011
    All Others
    "No value for money"
    Reviewed by BrianB of Durham Region
    Deluxe room did not have microwave/kitchenette, room cold as staff left cold air on (Dec 8), heating did not appear to work well, washroom very small, bath tiny, poor view from window, no breakfast included,no parking included, all in all no value for the big dollars paid.

    We are sorry to learn of your feeling of disappointment with your stay but appreciate this feedback. To clarify, microwaves and kitchenettes are not standard room features, however microwaves are available upon request ($25 fee). We will remind our housekeeping team to ensure that our in-room thermostats are always set to a comfortable temperature. Additional details: While Deluxe rooms offer addition space, some allow for better views than others. If this is a top priority, our Fairmont View rooms are south facing and offer different vantages of Union Station and Lake Ontario. Detailed information is available on our website to assist guests in selecting the right room for their unique needs.

    1 response by The Fairmont Royal York
    3.05
    The Fairmont Royal York - Toronto
    Dec 5, 2011
    All Others
    "Fairmont Royal York in Toronto"
    Reviewed by a Hotels.com guest
    For the price paid the hotel in our opinion was not worth the value. Our room was on the 3rd floor and our bedroom wall I swear was directly behind the Elevator shaft and the noise all night long was like sleeping on the 401. The room was small and the decor was definitely dated and in need of an overhaul. We booked through Hotels.com but if this room […] was not characteristic of the last accommodation we had booked which was also a Fairmont in Seattle where we had a spectacular room in a fabulous hotel with great service and decor. Read more

    Thank you for your feedback, we are sorry that we did not exceed your expectations. Some of our guestrooms would benefit from updated décor and we are actively discussing renovation plans with our owners.

    1 response by The Fairmont Royal York
    1.05
    The Fairmont Royal York - Toronto
    Dec 5, 2011
    Romance
    "Royal York"
    Reviewed by RobertM of London Ontario
    Great Hotel, My wife and I really enjoyed our stay.
    5.05
    The Fairmont Royal York - Toronto
    Dec 5, 2011
    All Others
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    5.05
    The Fairmont Royal York - Toronto
    Dec 5, 2011
    Romance
    "perfect for dinner and theater."
    Reviewed by DavidD. of Bradford,Ont
    Excellent staff and service. Valet parking was very busy and well handled.Theaters and wonderful restaurants within a 5 -10 min. walk. Try N'awlins Jazz Bar for great food and very good prices.
    5.05
    The Fairmont Royal York - Toronto
    Dec 3, 2011
    Business
    "The Fairmont Royal York in Toronto is very central"
    Reviewed by a Hotels.com guest
    Great old & historical Hotel. The many great things about this hotel were sadly diminished by the very frustrating experience of using The Fairmont & Fairmont-Gold Wi-Fi. It seems overly restricted and more controlled than need be. It was very finicky sending and receiving emails, as well as what could be accessed from the internet. As soon as The Fairmont […] or Fairmont-Gold Wi-Fi was disabled everything worked as expected. Gold floor rooms very small and tired. Read more

    We are sorry to learn of the difficulty you encountered with Wi-Fi on Fairmont Gold. We have an in-house internet concierge who is available to personally assist our guests with any challenges and we have shared your feedback with him so that he may follow-up internally.

    1 response by The Fairmont Royal York
    4.05
    The Fairmont Royal York - Toronto
    Dec 2, 2011
    Family
    "Just Fantastic"
    Reviewed by HazelH of St. Marys, On
    My sister and I have a pre holiday break in Toronto every year. This year we found a great hotels.com deal at the Fairmont Royal York and it was wonderful. The upgrade was so nice but most of the rooms here are lovely. The staff is a pleasure to work with and are there for you. The location is excellent for Toronto. We will try to stay here again as […] often as we can. Read more
    5.05
    The Fairmont Royal York - Toronto
    Dec 1, 2011
    With Friends
    "Historic Charm"
    Reviewed by a Hotels.com guest
    I've stayed at the Fairmont Royal York twice now, and it's been a good experience both times. The jacuzzi hot tub in the pool area is fun, the beds are comfortable and the food that we ordered for room service was delicious with generous portions. The lobby is beautiful and old fashioned which is part of the appeal. Old school charm!
    4.05
    The Fairmont Royal York - Toronto
    Nov 30, 2011
    All Others
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    4.05
    The Fairmont Royal York - Toronto
    Nov 29, 2011
    All Others
    "Fairmount Royal York"
    Reviewed by JP of Sudbury On
    Very noisy in the hallways at night. People returning to their rooms after an evening out just having a normal conversation was easily heard. Long wait to get car out of valet parking. I called 15 min. ahead of time and waited about 45 minutes for my car. I think you would have to call 1 hour ahead.

    We apologize for the noise disturbance you encountered. We have a number of measures in place to help prevent this type of problem and our security team has reviewed our procedures based on your feedback. Our goal is to ensure that our guests can retrieve their vehicles within 15 – 20 minutes and we do advise that our guests call ahead for their cars. When volume is especially is high, we sometimes encounter longer than average wait times. These circumstances are rare and we strive to quote an accurate pick-up time to assist our guests in planning their departures.

    1 response by The Fairmont Royal York
    3.05
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    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

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